HDFC Bank Complaints & Reviews

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. My details are below.

Name- Ankit Tripathi
Vehicle No- [protected]
Mobile No-[protected]
Customer ID;[protected]

There is an additional service named one assist is there in my credit card. Last year they deducted 1200 something and this week again. I shall be obliged if you please remove it

Dear Sir/ Madam,

This is Chirag Raval Having HDFC Credit Card ( [protected]) having a Remaining Balance of Rs.5879/- which I have paid on 10.Dec.2019 and want to close the card now from the transection date onward there is no outstanding due on my name or on my card. Requesting you to please close my card case and please provide the closing confirmation that I have no due toward the above mention credit card and please provide the NOC or Closing Statment. ASAP.

As I have Put Mail and Also Discuss with the Customer care dpt, but still there is no revert and it still reflecting in my Cibil Record.

Please refer to the transaction of my final payment below.

From Account:[protected]
To Account:[protected]
Payee Nickname: cc Raval
Amount:₹ 5, 890.00
Transaction Date:10 Dec

2019 (Today)
Reference No:[protected]

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but I didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from the bank and their customer service number is also not reachable. I tracked it and now showing status returned to Mumbai, the courier company was not contacted me. My Application number: HFR876347

Respected Sir/Madam,

Pls note I am using the credit card for more than 6 years and only in the last 2 year due to more medical expenses happened personally I paid the minimum due amount regularly, Last month I did not paid the minimum amount due to financial struggle,
As advised by manager “ I have to pay 1 due amount so that he will organise for settlement''

After paying the due amount I tried to contact the manager but he is not attending the call.

Already for settlement he raised 67000rs x 6 emi, but iam getting only 30k salary with this salary It is very difficult for me to pay this amount hence request you to reconsider and reduce the settlement amount to 35000rs and increase the emi period to 12months, hope you have the data, I have already paid more than 3 lakh rupees via interest to HDFC, hence help me here to waive off the total amount or help to reduce the settlement to 35000rs with 12months emi.

Pls help to look into this issue and sort out at the earliest, thanks

CARD # [protected]
Branch Address:
HDFC BANK, 128, Gr Flr, East West Centre, Nelson Manickam Rd,
Aminjikarai, Chennai, Tamil Nadu 600029 Ph :[protected], [protected]

Thanks & Regards
Umapathi

Dear Team,
I had requested for Credit card Insta loan amount Rs.42750 on credit card ending with 0171 @1.6% int. rate per month payable in 12 EMIs, which was approved on dated 22.11.2019.
First EMI Pais in December 2019 but till time cheque not received,
Please share Consignment Tracking ID

Policy No[protected], Dated 06 Dec 2019, with error in proposers name SUNIT is written as SUNIL.
It's a month, I'm chasing, so many complaints to cust care, but no one is listening.
One of stupid customer care Priyanka Ghosh not able to understand anything is guiding me the procedures to lapse the policy by not paying the EMI's. Is this the way?
I have paid the very first premium, after that I'm not able to pay for the premium for incorrect policy. Before I opted for this policy, I was getting so many calls, once I paid, the HDFC life did a mistake and issued me policy with incorrect name. Now, the HDFC team are least bothered to correct the error or call up or write any emails.
If HDFC is not willing to rectify this, I want HDFC life to refund the 1st premium paid by me so that I may start investing with other reputable banks.
Regards,
Sunit Sengupta.

Hi Team,

Recently I have applied for new Food card as my old food card got deactivated .My old Food card was having some amount before it got deactivated. Please help me to transfer it to new card.
Please reply me on my email id. Thank you!

The courier service personal did not give me a call when my FASTAG was delivered.Since my home was locked, the cover was sent back to the head office at Mumbai (As seen in the tracking page : Consignee - Out of Station, Undelivered ; Returning to source).
Kindly re-send the FASTAG at the earliest.Because the payment have been successfully made. Vehicle No.:TN99J2761

Struggling to get my fastag removed from the blacklisted list despite having a balance of 1000rs. Called up the hdfc fastag helpline multiple times in the last 10 days but to no avail. Nobody should ever buy fastag from them. My car no is dl8cas2490. Evertime, i call up their helpline i am given a false assurance that my issue would be resolved in 48 hours

I have applied for fastag on may 2019, i have received customer id and wallet id. But i still have not received the physical tag. I had called the customer care number multiple times. They gave me different reasons and even asked me to send my address and contact details by mail, which i did. But still no avail. They don't respond to mails and now i am not able to reach them on phone as well. The reference number is hfr122607. Please help me getting the physical tag.

I have applied for fastag on may 2019, i have received customer id and wallet id. But i still have not received the physical tag. I had called the customer care number multiple times. They gave me different reasons and even asked me to send my address and contact details by mail, which i did. But still no avail. They don't respond to mails and now i am not able to reach them on phone as well. The reference number is hfr122607. What to do now?

I have complained (@ consumer complaints) on 30th dec 2019 about non receipt of hdfc rf fastag referring application no hfr828816 and request to cancel or deactivate the same since i don't have any response from hdfc over 4 weeks from the time i applied.
Responding to the complaint (On 30th dec 2019), mr. Anay / hdfc customer service mentioned as below "your application has been dispatched & you will receive the tag in 5 working days. The dispatch details of the tag will be shared with you via sms"
However, till date neither i received the 2 nos fastag rf nor sms with dispatch details received even after 5 working days.
Since my vehicles vrn mapped to hdfc tags, i am unable to use any other fastag and any new application of mine are getting declined with regret message.
I am frustrated as hdfc is neither acting to ensure delivery of the fastag nor de-registering / deactivating my vehicle regn numbers.
I am suffering due to incompetency of hdfc.
Kindly help this message to reach the appropriate at hdfc.
Sincerely
Sampath kumar desineni

Dear team hdfc fastag,
I had applied for hdfc fastag on 6th november 2019. The reference number for the same is hfr329397. The wallet was created on 15th november 2019.
I had launched complaint twice. I got assurance that i will get fastag dispatched shortly. Till date i did not received any fastag. Also my fastag is missused. I had emailed to the given email id. Please refund my amount so that i can buy fastag from some other company. Otherwise i will go to consumer forum.

Customer id is[protected]
Wallet id is [protected].

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

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Customer id is[protected]
Wallet id is [protected]

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Hi team,

Date of issue : jan.2 2020

I tried to get fastag (Ref no. Hfr[protected] via hdfc site : https://getprepaidcard.hdfcbank.com/fastag/index.aspx?_ga=2.12697079.[protected]...⇄ and made payment of rs.500.

Money was deducted from my account but didn't receive the fastag application nor the deducted amount was reverted back to my account.

Can you please help me with resolving the issue.

I have attached copy of error message on fastag site.

I did not received any welcome mailer on my mail as well on my registered mobile number. My rfid number mentioned on fastag is [protected].

I want to recharge my fastag but, unable to do so, because i did not have user id or wallet id with me and without that i unable to do the process.

Even i tried many time to talk with your customer care but, there is no response.

Please kindly provide me the solution or i have to replace your fastag with other bank fastag.

Thankyou.

Trying to track fastag application no.: hr[protected]
Got an email stating that the application was approved and shall receive the fastag within 7 days. But already been more than 10 days, there is no way to track the application. Very tiresome customer service with no luck on customer care number as they never answer. Also no other way to connect to them for this issue. No email id for grievance of fastag.
Please help us resolve.