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HDFC Bank Complaints & Reviews

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Last updated May 4, 2024
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HDFC Bank reviews & complaints page 503

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P
pranshu_238
from Ahmedabad, Gujarat
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single journey toll deducted instead of return journey

While getting toll deducted at bangalore airport toll plaza, inr 90 was deducted two times, instead of total inr 135. I have tried calling [protected], but it is always busy. My wallet id is[protected]. Please refund the amount immediately otherwise i will have to remove the fastag and will use some other bank's fastag. Please get it resolved immediately....
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S
Sindhiomkar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

signature mismatch

Address:68/b,b-Block Sri Ram nagar 4th floor house no.402, Kondapur , opposite to Sahu motors, Hyderabad, Telangana, 500084

My credit card got expired and i recently moved from bengalore to hyderabad. I applied for changing my address but signature was mismatched and got rejected. Please help me out to get my new card. I tried to raise complaint nearest hdfc bank but they asking me to fill the application and submit which i already did twice and failed so please solve it as soon as possible...
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DEVALLA VINEETH.REDDY
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag

Address:Nellore, Andhra Pradesh, 524002

None of the customer service are answering i didnt got the welcome mail customer id and wallet id i cant use the fastag and its almost 2 monts i cant use the card no one of the bank customer service are answering the calls what should i do the hdfc back card is waste of money they that the never answer for us correctly i am not gone suggest any one this card icici is the best...
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C
Chandhira
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue of fastag card

I have applied for fastag vide application no: hr[protected]. Customer id:[protected]
Wallet id: [protected]
Vehicle reg. No: ka02mj9337.

It is already six days over. But i am unable to down load my fastag card. Your helpline no.[protected] is always engaged.

You have mentioned that your person will contact me after the issue of fastag but no one so far contacted me.

Again...
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S
sinner00
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

still waiting for fastag delivery | hfr01060833

Have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr01060833. I have received an email with wallet id and other details but since then there is no update for fastag delivery.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc...
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L
Leonard Amanna
from Chennai, Tamil Nadu
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fastag issue

Address:560038

I am a privilege customer of hdfc. Considering my long standing relationship with the bank, i decided to buy the fast tag pass for both my cars through the hdfc portal which i accessed when i saw it as an ad when i logged into my account. Its been over 15 days since i applied and i have no idea as to what has happened to my application. I am able to login into the fastag-hdfc website, but there doesn't seem to be any status on when my tags...
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M
Mahato Shashadhar
from Chittur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank transaction failed but amount deducted

Address:Paschim Medinipur, West Bengal

Dear sir/mam,
I have paid an amount of rs. 548/- through hdfc bank debit card to recharge mobile number. The amount was deducted from my account a, but the transaction was not processed. I try to call many time to customer care but no response. I also call the branch customer care there is also no response.

Please do your best for return of my amount....
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M
MuraliKesavaraj
from Teni, Tamil Nadu
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fastag

Address:NO-U75, THIRD FLOOR,, DOOR NO - C2, KOVAIPUDUR, NAGA PILLAYAR KOVIL OPPOSITE, Coimbatore, Tamil Nadu, 641042

Hi team

I applied for hdfc fastag online on 27th nov 2019 with payment of rs 500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer is & wallet is on 01 dec 2019 through sms and email. Even my wallet was recharged for rs 200 but still i haven't received fastag sticker.
I tried to call toll free and it doesn't work and i'm struggling with fastag...
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S
Shobhit Bajaj
from Mumbai, Maharashtra
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toll deducted and also took cash at mumbai pune high way

While traveling from pune to mumbai yesterday[protected] at talew01 toll, toll amount deducted from fastag (hdfc bank) but toll attendees said they have not received the amount, so again they recovered 230 amount from me in cash.

When I call 1033 number they refused to take any action on this matter and asked to call hdfc bank for further assistance. I am trying to call hfdc fastag customer number but no one is responding...
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P
pawaryogesh97
from Khed, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received. fastag fraud.

Address:Pune, Maharashtra, 411015

Hello sir /madam
I applied for fastag on hdfc official site my application number is hfr836663. I applied for fastag on 1st dec 2019. Still i haven't received the fastag. I tried to call the support team it is always busy. I tried to call virtual relationship manager. She told me to contact support. I also applied for fastag in nov 2019 that time my transaction was unsuccessful but money got deducted from my account. Still that money...
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J
jonesthomas
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank credit card payment done twice

Address:Chennai, Tamil Nadu, 600071

Dear team,
I've payed my credit card payment two times by mistake, please verify my payment and refund the amount rs.1, 175 as soon as possible, i've attached the transaction number bellow. Please do the needfull

30 nov 2019 ib billpay dr-hdfcve-489377xxxxxx8101 ib[protected] 30 nov 2019 rs.1, 175.00
03 dec 2019 ib billpay dr-hdfcve-489377xxxxxx8101 ib[protected] 03 dec 2019 rs.1, 175.00

Name:...
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K
Kingkaking
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Address:B3,3rd floor,Kudil Anbalaya Apartments,Kailash nagar,ECR,Lawspet,Pondicherry 605008, 605008

FASTAG application : HFR 718857:
Customer Id :[protected]
Wallet Id : [protected]

Yet to receive the FASTAG Sticker.
Even my wallet has been charged with 300 INR, automatically.
Have attached the screen shots of SMS received from HDFC Fastag.
It is almost 20 days since the application was made.
Request to expedite...
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I have not received cashback offered on Prime Times against payment done through HDFC Payzapp. I emailed the HDFC Payzapp department for the same issue but they gave rubbish excuse that your wallet is not activated. If my payzapp account is not active than how my payment got successful on Times prime paid through payzapp. I activated my payzapp account and than I paid. The fault is at HDFC Payzapp end if they didn't activate my wallet, Seems...
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K
karthiktest1989
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fastag sticker not delivered

Address:636014

I have applied for the Fastag with HDFC on 9th Dec. While applying they told it will be delivered in 7days. But it was not delivered. Not able to reach them via customer care number also. Finally last week i got message saying customer id has been activated. When i called them about the sticker, I was told it will be dispatched today(19th Dec) and will be getting sms on the same day of dispatch and I would be receiving it by today. Till now...
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KT Naveen
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank mandate reference number

I received two messages today around 1 am, which writes as:
1) dear customer mandate reference no: hdfc[protected] issued to idbi bank with value rs. 600.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I have made a one-month contribution to green peace india and i have canceled my subscription of auto-debit of the amount.

Then why this...
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N
Nirmal Savio
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received

Address:K-210, Confident Atik, Sompura Village, Sarjapura, Bangalore, Karnataka, 562125

Hello all,

I had applied for the fastag using hdfc bank and i got my confirmation from hdfc bank on 04-dec-19 that my fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. I am able to login to my fastag account and see that it has the recharged balance as well.

But till date, i havent received the physical fastag. Please help with the courier number, so that...
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devi31
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for a home branch change not actioned

Address:Pattabiram HDFC Bank, Chennai, Tamil Nadu

Last year my written request for change of a home branch submitted in hdfc pattabiram branch has not been actioned till date, hence my account is - ve and 4962/- been deducted from my savings balance???!!! I need my hard earned money back..
I've been following it up with a staff and after promising this will get solved by her its been 3mnths yet no response and from my account entire amount been washed off..!!!???...
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G
G kayyur
from Paravur, Kerala
Aug 5, 2021
This thread was updated on Aug 5, 2021
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fastag suspended, wallet freezed

Address:560105

I have purchased a fastag and linked to hdfc expecting seamless service. I am a 10 year old customer with hdfc and were very happy till i purchased fastag. The fastag worked initially in all the toll booths. Meanwhile i tried recharging it said my wallet freezed.
Tried calling the toll free number of hdfc fastag. Its very pathetic service. Need to wait half an hour to get connected and need to wait another half an hour to get to know...
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V
vadali.ramu
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the hdfc fastag... been more than a month

Address:Usha Mullapudi Road, Kukatpally, Hyderabad, Andhra Pradesh, 500072

Hi,
I have applied for hdfc fastag online and also made the payment of rs.500 with all the required documents. I have received the customer id & wallet id on 23/11/2019 through sms and email and my wallet is also recharged but still i haven't received fast tag sticker. The hdfc customer care number of[protected] absolutely doesnt work. I have been trying to reach them from almost 15-20 days and it never works.
Havent been...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag - did not receive fastag. customer care no. is not working. no email to contact hdfc.

Address:500013

Hi,

I purchased new fastag for my car from hdfc fastag. Reference# hfr831370
Customer id[protected]. I haven't received fastag yet.

I tried to call customer care number[protected] but it is not working as it is busy all the time.

I called hdfc bank customer care and they requested me to send mail to status. [protected]@sahaj.co.in. But my mail got bounced back.

Can you...
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