HDFC Bank Complaints & Reviews

I have applied for hdfc fastag on 13th december 2019 and have not received any tag yet. My wallet id and user id were sent to my email address and was informed that my wallet is recharged with 300 rupees, but the fastag is lost.

On 26th december 2019 i have received an envelope stating there was fastag inside the envelope, but when i opened the envelope i saw only the instructions paper and the fastag was missing inside the envelope. I have complained to hdfc fastag customer care[protected] the same day and was told that they will be re-sending fastag again which will take about 7 days to be delivered. Since then i keep following up with their customer care who does not even care to answer properly.

Firstly their customer care number does not connect most of the times (It always keeps saying that the number is busy) i have no idea why is their toll free number busy and those very few times it gets connected their customer care agent has disconnected the call deliberately once i informed them that the fastag was missing from the envelope.

I have paid 500 rupees for nothing and looks like this 500 rupees is now stolen with no help from hdfc customer care.

I would very honestly advise other people who are reading this post to "not opt for hdfc fastag services". Their services are very very poor and i am still struggling to get my fastag with no response from them.

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 01/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards.

Hi team,

This is just to shift your focus to the tormenting harrassment and i'm going through from the third part collection department of hdfc bank for recovery of their credit card due as i'm going through some financial crunch and asked for a time limit till 6th edition f jan 2020. I'm not a chronic defaulter and have missed only payment for november.

However, recently i'm being harrassed by these so called people from hdfc bank credit card collection department but f r sure their are nothing but hired musclemens of the bank.

They are speaking with me and my wife in a abusive way and forcing me to make the payment. Also they are threating me that they will ruin my social status.

Now i'm being pushed to the corner to write these words and hope for a positive response from you.

Regrads,
Kaushik bagchi

Hi!
My hdfc credit card application status is showing to be "approved" and delivered through bluedart on 26.12.2019, but as i was not home for a week, i did not get the card. Could you please help me out? My mobile number is [protected] and hdfc credit card application number cc45757826. I did try the customer care number of the bank, but it has no exact point where i can register my problem, nor any link to talk to the relevant customer care personnel.

Dear sir/madam,

I ajmeera srinivasu nayak had worked on hdfc securities ltd.in vijayawada krishna nagar branch.
In the year 2017 to 2018 as a assistant manager and i had resonated but sitll i didn't received my relieving latter

Please do the need full

Address
A srinivasu nayak ajmeera
Kotturu tadepalli rural
Vijayawada
Andhra pradesh
520012

Regards
Ajmeera srinivasu nayak
[protected]
Pan aizpa1141r.

I applied for fastag with hdfc bank for 3 vehicles in family. Now the problems are
1. I am not able to know which fastag is for which vehicle as nothing is mentioned on tag
2. I had an issue while registering user id online as system got hung. Now when i want to register as '1st time user' message says 'already registered' and when i click on forgot password, message says 'user id does not exist'
3. Customer care number is always busy and i am not able to get the above issues resolved
Kindly assist in resolving the issues at the earliest

Dear sir/ madam,
I would bring to your notice that i have applied for 2 vehicle i. E. (Dl7cg 9554 & dl12cg 6049) with wide fastag application no: hfr804068.
I have paid rs 1000.00 by my hdfc credit card. Details can be checked.
As per your blue dart courier awb : [protected], i have revived only one fastag for vehicle - dl7cg 9554.
My fastag for vehicle dl12cg 6049 is still pending.
Please let me know when will i receive the same. Its already more than a month issue.
I have been contacting customer care no, as well as on mail of [protected]@hdfc.com
Regards,
Mohit
Mob: [protected]

Hi,

For me the fastag account issuance & approval happened by 23rd dec 2019 but i am yet to receive the actual fastag.
There has been no communication regarding this from hdfc. The customer support toll free no. Is totally non-functional.
I can login to my fastag account online but i don't have the tag yet to use.
Pretty disappointing service from hdfc bank.

Thanks,
Nimesh

I had received sms from hdfc bank 27th december 2019, which says that rs 1899/- deducted from my credit card to one assist membership fee.
As i had already informed to cancel my membership they not cancelled and without informing me they illegally deducted above said amount from my credit card. I had seen many cases of such kind from your one assist agency. I want my money to credited back to my account at an early date. If not i will sue you legally in consumer forum for illegally deducting my money.

Deactivate and refund my money immediately... You will be liable for further legal consequences.

Name : maddela srinivas
One assist relationship no:5998890
Hdfc credit card number xxx0976

Hi,

I have made the transaction by through paytm app booking for flight on which has transaction processal had been done but after few times which got failures but money got deducted my hdfc credit card account not yet reversed has been happened which has multiple type attemptes of customers care team. So plz find out the alternative solution as earliest possible to credited my respective account.

With regards
*

Hi,

On 2nd of Jan, from my account 459rs has been deducted automatically which i have not done.

This is not at all acceptable.I am not sure how you people are cheating customers like this.

reference no: iqshi44fafz2pogq-PAYUIDFCBANKFASTAG
cheque no:[protected]

customer id:[protected]
My wallet no:[protected]
Could you please refund my money.

My HDFC Customer I'D is 52422838.I have applied for Fastag online on 22 December 2019. Although I got my wallet I'd and fees summary but yet not received Fastag physically. Nor I received any status about it. I have been your client for last 7 years and got instant disbursals of loans in no time yet I fail to understand why it is taking so much time to issue a simple tag even when it is promised to deliver within seven days as shown under reference number.

The hdfc bank has put a hold on my funds of rupees 931.16 as mi revenue hold through gefu, ac number is
CUSTOMER ID: 58604437
Ifsc:HDFC0002197
Branch: peddapuram AP
The customer service is not able to give any info on this. after all the effort the customer service is not helpful. This much public amount looted means what will do Hdfc bank always doing like that.

My fastag sticker is damaged.
I am trying to get a replacement sticker for my vehicle.
I have tried to contact the call center number [protected] many times, but could not reach any one. When I approached HDFC help desk, I am asked to write email to Shankar.[protected]@hdfcbank.com. No response received for my email. I have written to support.[protected]@sahaj.co.in, and no response received.
Not sure to whom I need to reach out to.
Please help me.

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is HFR01222243. I have uploaded signed copy of the final document and rc and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

Its been more than 40 days since i have applied. Yet to receive any progress or fastag from the team. Infact i had already raised a concern in this forum for which i got a response stating that it will be resolved in 7 days.

On 20th November 2019, I had applied hdfc fastag through online and made payment as well.

The reference number of the application is hfr425209.

I have uploaded rc for fast tracking it as well.

Request the team to kindly help in getting the status update on the same.

Request team to get me an update from hdfc or should i approach different bank altogether

I took a policy in HDFC life and paid the renewal premium on 21st december and got the receipt on 23rd december, but the auto debit is active and i am unaware of it so again the premium deducted on 24th december. I contacted the team and submitte the NEFT form cancelled cheque. but they are not at all responding to my issue and not even provided any satisfactory information.
They will respond only when we are purchasing any new policy, they are not at all bothered about existing customers.

Respected Sir,
I was applied FASTag card on 27.11.2019, that card received in my home addressed, details are following.
Customer Name : VINOD MAHOBIA
Wallet ID : [protected]
Customer ID:[protected].
Tag Seg. No. : 20285136
HFR No. : HFR635248 - F -19925 MH49AE4870
It is submitted that why the details above are not reflected in your web address i.e. WWW.hdfcbank.com/fastag and find a msg that " No Record" Please look into the matter and do need full under intimation to me through Email or postal receipt of the said information letter is enclosed herewith.Thank you Vinod Kumar Mahobia

This is Mohan,

I have closed my credit card before and I got some massage also after that I not got any mail from hdfc bank.
Now hdfc customer care center saying again need to send one letter to the Chennai branch.

My Name : MOHAN REDDY
PH: [protected]
CARD LAST 4 DIG: [protected]
DOB :07/06/1992

In HDFC bank customer care not respond query and also if you connect to phone banking for customer care you need to wait for around 20 MInts time to talk with them if you connect also they won't respond properly.

As I hear before this is the worst bank in India.

Hello there

I want to cancel my one assist membership. I don't know how you can charge without sending me message. The person from one assist customer care told that this is only one year pack and automatic recharge is not going to happen. She assured me that. She also told that you don't have to pay annual fee for Credit card and I didn't receive that benefit as well. I did pay my annual fee. The person from the customer care of one assist told me that the plan will expire in one year and it will not be reactivated. I believed her, now again I am getting charged for one assist. Fake marketing is not acceptable.

Please deactivate and refund my money asap
Name: Mohamed Aslam M
One assist relationship no: [protected]
Hdfc credit card no:[protected]
Mobile no:[protected]
Email:[protected]@gmail.com