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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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K
Kapilyadav16
from Jhansi, Uttar Pradesh
Dec 27, 2022
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HDFC Bank ADHOC STMT charges debited from my HDFC account

Ad hoc statement charges ₹118 deducted from my account without any information dated on 20/12/2022, when I reach to branch regarding, they can't provide proper solution as well as customer care told same answer. But my point is that if I can't visit at branch on 20/12/2022 and don't take any statement according to my account so why they charge me ₹118. So, I need clarification from bank or reverse my ₹118 to my account....
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Hari Mohan Bhardwaj
from Delhi, Delhi
Dec 27, 2022
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Address: Retail Loans Divison, PLOT NO 28, B 1 jankpuri delhi 110058
Website: matchpoint gps

Dear Sir

This is to bring to your attention that a Car Loan with a/c no. 58324861 in the name of Mr. Ram Phal is running with your bank. The registration no. of the car is DL 8C AU 5609. I have been regularly paying the installments since the disbursement of the loan i.e[protected]. But now I am facing below mention issues:

1. At the time of the disbursement of the loan, I was told that i had to get a GPS tracker installed in my car of M/s Match Point to make it safe in case of any theft. There was no severe need of the device but I was still forced to buy that along with the loan. And this was narrated considering my age i.e being a senior citizen. The mis selling of the product was being carried out for the price of Rs. 18, 900/- and this amount was added to my loan amount as well. I have not missed any installment yet and continuously paying the EMIs regularly. The warranty of the device is for 5 years.

2. Now the device is not working properly. I tried to contact with the company via toll free number but it didn’t succeed. I dropped a mail regarding the issue to the company as well on[protected]. I then got a reply on[protected]that due to the KYCs deficiency, the device was made disable. But I did not receive any mail and Information regarding any KYC updation.

3. Now the company is saying that the KYC will be done and the device will be activated after a visit of an engineer. And I will have to bear the visit charges of the engineer.

4. Now I want to ask if I am regularly paying the cost of the device and without informing me about the KYC issue, the device is made disable before the tenure of 5 years, then why would I bear the cost of the visit. Moreover, it is very sad to say that the bank has mis selled the product and now no one is cared about the trouble I am facing. Even I have not received any Information about the engineer yet when he will be visiting.

I request you to kindly look into the matter urgently and get it resolved by either getting the device activated or refunding the entire amount for the device that was no needed to be sold that time.

Thanks & Regards
Ramphal Bhardwaj
[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    Anand Kudigrama
    Dec 26, 2022
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    HDFC Bank — not able to add beneficiary as it doesn't search ifsc code of the benefactor
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      Vedansh_joshi
      Dec 26, 2022
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      I have residual my debit card i received a msg that debit card is dispatched after that i get a msg for atm activation pin then i received a msg that the debit card is delivered but i didnt received the card.
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Prashant@Sinha
        from Bicholim, Goa
        Dec 26, 2022
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        Address: H. No. 4/2263/A, Naik Nagar, Bordem, Bicholim - Goa

        Dear Sir / Madam,

        For credit card bill payment; I am receiving this below mentioned message from the long time while choosing card for making credit card bill payment from my internet banking.

        YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED

        Please look into it.

        Regards
        Prashant Sinha
        +91 [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          Shashank1111147
          Dec 25, 2022
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          On 23 of dec I booked flight tickets from your for which I paid 4862 INR, Today I see that my account was debited with 3370.18INR on 24 dec for the the flight ticket I booked on 23 dec.why was the amt debited when I already paid for the ticket on 23 dec. The transaction says MCTF 23/12.
          HDFC Bank customer support has been notified about the posted complaint.
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            Shashank1111147
            Dec 25, 2022
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            On 23 of dec I booked flight tickets from your for which I paid 4862 INR, Today I see that my account was debited with 3370.18INR on 24 dec for the the flight ticket I booked on 23 dec.why was the amt debited when I alrdy paid for the tckt on 23 dec. The transaction says MCTF 23/12.

            Please refund the amount asap.
            HDFC Bank customer support has been notified about the posted complaint.
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              NITIN LILA
              Dec 24, 2022
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              From last one week my hdfc bank current account is under restriction. I have Imperia account and still facing this issue. I am not able to check my account statement, unable to do any online payments, Neft from customers are getting declined. Can't even pay my hdfc credit card bill. Daily I am visiting branch, but they are clueless. They repeat same thing everyday that account will regularize in evening. They are not asking for any documents, no idea why account is blocked. UPI payments also not getting credited in my account. Suffering loss in business as its current cash credit limit account.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                S
                Shankara Chary
                from Hyderabad, Telangana
                Dec 24, 2022
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                Hello Team,

                This is Shankarachary Rangu having loan account no:[protected].
                My loan due date is 7th of every month. On 7th, money is short to deduct my loan amount. I credited money at the earliest. before that ACH triggered the amount at same. Due to insufficient balance, overdue loan recollected by HDFC bank: Amount: 531 rupess. \

                Can you please revert the amount which was deducted from ACH.

                Thanks,
                Shankarachary R
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Anand1510
                  from Chennai, Tamil Nadu
                  Dec 24, 2022
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                  Resolved

                  Website: netbanking.hdfcbank.com/netbanking

                  COMPLAINT ON BANK ACCOUNT PHISING

                  Ref: Complaint No. MUMP[protected]

                  On 29/11/2022- 16.50 Hrs, I received a phone message (FROM [protected]) to update my KYC from the HDFC Team, or the Net Banking will be barred. immediately I submitted my KYC details online to the Bank Portal and to my surprise I received a message from the bank that a payment of Rs. 50, 000/- was made to DAKSHIN GUJRAT VIJ C . I am not aware who this beneficiary is and I dont have any relationship with the beneficiary. The message from the bank is as below.

                  [protected][protected][protected][protected]--
                  Dear Customer,

                  Thank you for using HDFC Bank NetBanking for payment of Rs.50, 000.00 from A/c XXXX6826 to DAKSHIN GUJRAT VIJ C

                  As a thank you gesture from us, go ahead and enjoy this offer http://bit.ly/HDFC_Doc

                  For more details on the transaction, please contact the nearest bank branch or call PhoneBanking. For any queries E-mail us by visiting http://www.hdfcbank.com/services

                  If you have not done above transaction, please immediately call on [protected] to report such transaction.

                  Regards,
                  HDFC Bank

                  (This is a system Generated Mail and should not be replied to)
                  [protected][protected][protected][protected][protected]-

                  Immediately after recieving the above message, I made complaint to the to the Bank and requested them to stop the transfer of funds to the above anonymous account. Now the HDFC Bank has still not reverted to my complaint nor refunded the amount of Rs.50000/- which is illegally taken away from my account.
                  Jan 25, 2023
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 25, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. We have investigated the mentioned disputed transaction and necessary response has been already shared with you on your registered e-mail ID on date December 09, 2022 with case reference number 23407683. We request you to kindly refer the same. In case of any further assistance please feel free to speak to your Branch Manager or e-mail at grievance.[protected]@hdfcbank.com
                  We look forward to your continued patronage and support.

                  -Ajay,
                  HDFC Bank Customer Assistance
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    B
                    BIRENDRA vatsa
                    from New Delhi, Delhi
                    Dec 24, 2022
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                    Address: Vill -Waryam khera abhor Punjab near by govt school pin code no 152116

                    03 Panel lights is not working.
                    Vill -Waryam khera abhor Punjab near by govt school pin code no 152116
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      B
                      Balaji kokkalla
                      Dec 24, 2022
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                      Resolved

                      Account blocked as welcome kit undelivered

                      Address: Madhapur, Hyderabad

                      I have resently opened my salary account in hdfc. As my KYC completed, i got a message that i will get welcome kit, but no one called at the time of delivery but i got a message saying undelivered so collect the welcome kit at branch bank. I explained then so they tried sending me back as i dont have I'd proofs. In second time i collected my welcome kit and generated ATM pin too. But now i got message that welcome kit undelivered so your...
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                      S
                      SurajVicky
                      Dec 24, 2022
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                      Respected sir,

                      My name is Suraj Kumar Jha i have joined HDFC life insurance company limited as an agent in 2016 but I haven't done any business for the company. My license validity also expired. But my pan number looked up in irda portal.

                      Applicant name- SURAJ KUMAR JHA
                      Father name- MADHUKAR JHA
                      Date of birth- 18- JULY-1989
                      PAN No.- AMYPJ9657Q

                      COMPANY DETAIL
                      NAME- HDFC LIFE INSURANCE COMPANY LIMITED
                      Agency code: HDF00653636
                      Category- Life

                      Kindly delete my PAN CARD from IRDA PORTAL.

                      THANKS & REGARDS

                      SURAJ KUMAR JHA
                      [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        E
                        Ekta gahlawat
                        Dec 23, 2022
                        Resolved
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                        Resolved

                        I as a customer understand your working operations but with due respect and humility i would like to inform that my re-KYC updation is already done by the HDFC Bank, Sector 17C Chandigarh Branch with request reference number EA[protected] on 22.12.2022 but still high security memo is imposed upon my Debit Account No:[protected] (Customer Id:[protected], due to which my all Atm/ Debit Card, Net-Banking, Phone Banking and all other Direct Banking channels are restricted as well as UPI. I want to inform you that I have received a mail on 15th december with subject address change intimation letter undelivered, due to which bank imposed all these aforementioned restrictions with condition to visit the nearest branch for solution. I have visited sector 17C Chandigarh branch and they have updated my address as per above mentioned date (22.12.2022), but still all those restrictions are imposed on my account due to which I am unable to make and receive transactions. as the bank knows this is my salary account and on 29th or 30th of every month my salary is credited to my account upon which my whole liability is dependent. it is further requested of you that I am also suffering from 9 months of pregnancy and all of my funds are accumulated in my above-mentioned account and because of this situation I am unable to access the same for my medical expenses as well as other expenses.

                        it is my humble request to you that the whole process of address change is already done by the bank and all other formalities are also completed with the above mentioned bank branch so kindly consider my case at utmost priority and un-restrict or remove this high security memo and kindly also un-restrict the above mentioned restriction upon my account.
                        This is not acceptable as i am facing irreparable loss.

                        Hope the bank will consider my medical condition on humanitarian grounds and resolve this issue as soon as possible.

                        Thanking You,
                        Ekta Singh
                        [protected]@gmail.com
                        Dec 26, 2022
                        Complaint marked as Resolved 
                        It is resolved by the bank. It tool little bit time but yes i am very much satisfied with the services of hdf
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Ekta gahlawat
                          Dec 23, 2022
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                          Resolved

                          Low severity Memo on Debit account

                          I as a customer understand your working operations but with due respect and humility i would like to inform that my re-KYC updation is already done by the HDFC Bank, Sector 17C Chandigarh Branch with request reference number EA[protected] on 22.12.2022 but still high security memo is imposed upon my Debit Account (Customer Id:[protected], due to which my all Atm/ Debit Card, Net-Banking, Phone Banking and all other Direct Banking channels...
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                          Nikita Saraph
                          Dec 23, 2022
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                          Rewards Redemption

                          Hi my redemption order number is [protected] and its been an hour since I have redeemed a Make My Trip e-voucher with 20, 000 points hoping to grab a quick deal but this is getting delayed.

                          How long does an E voucher take to get sent on email? Thanks...
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                          M
                          Dec 23, 2022
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                          Address: Rajasthan

                          **ALERT** Dear Customer Your HDFC Bank's UPI access has been unblocked. Request you to reset UPI PIN for making UPI transactions. Please contact any nearest branch for queries.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Binay Agarwal 1
                            Dec 23, 2022
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                            Respected Sir,
                            I submitted school fees of Rs. 45578.00 with Reference No. KQSH654OAJ4KJPOUD4/PAYUMONEY, Transaction No.[protected] on Date : 21/05/22 From HDFC ONLINE Banking .
                            I contacted hdfc bank and to the institution where sent , the institution saying that they did not get this money and it also deducted from my HDFC bank account .
                            So, I request you to track my transaction, and if not completed, please complete the proceding and inform me as soon as possible .
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Advait3112
                              Dec 22, 2022
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                              Dear Team,

                              I am not able to make transactions as authentication OTP is not coming on my registered mobile number or email.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Nusrat Akhoon
                                Dec 22, 2022
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                                I made a 5-year tax saver FD through HDFC net banking on 05 Dec 2022 and I need its receipt (receipt no. to be exact) in order to submit as a investment proof on my company's portal for tax saving. I tried with my nearest branch, called phone banking support, mailed HDFC bank but nothing and I am approaching deadline for the investment proof submission.
                                Customer ID:[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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