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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 59

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S
Shashank1111147
Dec 25, 2022
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On 23 of dec I booked flight tickets from your for which I paid 4862 INR, Today I see that my account was debited with 3370.18INR on 24 dec for the the flight ticket I booked on 23 dec.why was the amt debited when I already paid for the ticket on 23 dec. The transaction says MCTF 23/12.
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    Shashank1111147
    Dec 25, 2022
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    On 23 of dec I booked flight tickets from your for which I paid 4862 INR, Today I see that my account was debited with 3370.18INR on 24 dec for the the flight ticket I booked on 23 dec.why was the amt debited when I alrdy paid for the tckt on 23 dec. The transaction says MCTF 23/12.

    Please refund the amount asap.
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      NITIN LILA
      Dec 24, 2022
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      From last one week my hdfc bank current account is under restriction. I have Imperia account and still facing this issue. I am not able to check my account statement, unable to do any online payments, Neft from customers are getting declined. Can't even pay my hdfc credit card bill. Daily I am visiting branch, but they are clueless. They repeat same thing everyday that account will regularize in evening. They are not asking for any documents, no idea why account is blocked. UPI payments also not getting credited in my account. Suffering loss in business as its current cash credit limit account.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        Shankara Chary
        from Hyderabad, Telangana
        Dec 24, 2022
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        Hello Team,

        This is Shankarachary Rangu having loan account no:[protected].
        My loan due date is 7th of every month. On 7th, money is short to deduct my loan amount. I credited money at the earliest. before that ACH triggered the amount at same. Due to insufficient balance, overdue loan recollected by HDFC bank: Amount: 531 rupess. \

        Can you please revert the amount which was deducted from ACH.

        Thanks,
        Shankarachary R
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Anand1510
          from Chennai, Tamil Nadu
          Dec 24, 2022
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          Website: netbanking.hdfcbank.com/netbanking

          COMPLAINT ON BANK ACCOUNT PHISING

          Ref: Complaint No. MUMP[protected]

          On 29/11/2022- 16.50 Hrs, I received a phone message (FROM [protected]) to update my KYC from the HDFC Team, or the Net Banking will be barred. immediately I submitted my KYC details online to the Bank Portal and to my surprise I received a message from the bank that a payment of Rs. 50, 000/- was made to DAKSHIN GUJRAT VIJ C . I am not aware who this beneficiary is and I dont have any relationship with the beneficiary. The message from the bank is as below.

          [protected][protected][protected][protected]--
          Dear Customer,

          Thank you for using HDFC Bank NetBanking for payment of Rs.50, 000.00 from A/c XXXX6826 to DAKSHIN GUJRAT VIJ C

          As a thank you gesture from us, go ahead and enjoy this offer http://bit.ly/HDFC_Doc

          For more details on the transaction, please contact the nearest bank branch or call PhoneBanking. For any queries E-mail us by visiting http://www.hdfcbank.com/services

          If you have not done above transaction, please immediately call on [protected] to report such transaction.

          Regards,
          HDFC Bank

          (This is a system Generated Mail and should not be replied to)
          [protected][protected][protected][protected][protected]-

          Immediately after recieving the above message, I made complaint to the to the Bank and requested them to stop the transfer of funds to the above anonymous account. Now the HDFC Bank has still not reverted to my complaint nor refunded the amount of Rs.50000/- which is illegally taken away from my account.
          Jan 25, 2023
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 25, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. We have investigated the mentioned disputed transaction and necessary response has been already shared with you on your registered e-mail ID on date December 09, 2022 with case reference number 23407683. We request you to kindly refer the same. In case of any further assistance please feel free to speak to your Branch Manager or e-mail at grievance.[protected]@hdfcbank.com
          We look forward to your continued patronage and support.

          -Ajay,
          HDFC Bank Customer Assistance
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            B
            BIRENDRA vatsa
            from New Delhi, Delhi
            Dec 24, 2022
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            Address: Vill -Waryam khera abhor Punjab near by govt school pin code no 152116

            03 Panel lights is not working.
            Vill -Waryam khera abhor Punjab near by govt school pin code no 152116
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              Balaji kokkalla
              Dec 24, 2022
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              Account blocked as welcome kit undelivered

              Address: Madhapur, Hyderabad

              I have resently opened my salary account in hdfc. As my KYC completed, i got a message that i will get welcome kit, but no one called at the time of delivery but i got a message saying undelivered so collect the welcome kit at branch bank. I explained then so they tried sending me back as i dont have I'd proofs. In second time i collected my welcome kit and generated ATM pin too. But now i got message that welcome kit undelivered so your...
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              SurajVicky
              Dec 24, 2022
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              Respected sir,

              My name is Suraj Kumar Jha i have joined HDFC life insurance company limited as an agent in 2016 but I haven't done any business for the company. My license validity also expired. But my pan number looked up in irda portal.

              Applicant name- SURAJ KUMAR JHA
              Father name- MADHUKAR JHA
              Date of birth- 18- JULY-1989
              PAN No.- AMYPJ9657Q

              COMPANY DETAIL
              NAME- HDFC LIFE INSURANCE COMPANY LIMITED
              Agency code: HDF00653636
              Category- Life

              Kindly delete my PAN CARD from IRDA PORTAL.

              THANKS & REGARDS

              SURAJ KUMAR JHA
              [protected]@gmail.com
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                Ekta gahlawat
                Dec 23, 2022
                Resolved
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                I as a customer understand your working operations but with due respect and humility i would like to inform that my re-KYC updation is already done by the HDFC Bank, Sector 17C Chandigarh Branch with request reference number EA[protected] on 22.12.2022 but still high security memo is imposed upon my Debit Account No:[protected] (Customer Id:[protected], due to which my all Atm/ Debit Card, Net-Banking, Phone Banking and all other Direct Banking channels are restricted as well as UPI. I want to inform you that I have received a mail on 15th december with subject address change intimation letter undelivered, due to which bank imposed all these aforementioned restrictions with condition to visit the nearest branch for solution. I have visited sector 17C Chandigarh branch and they have updated my address as per above mentioned date (22.12.2022), but still all those restrictions are imposed on my account due to which I am unable to make and receive transactions. as the bank knows this is my salary account and on 29th or 30th of every month my salary is credited to my account upon which my whole liability is dependent. it is further requested of you that I am also suffering from 9 months of pregnancy and all of my funds are accumulated in my above-mentioned account and because of this situation I am unable to access the same for my medical expenses as well as other expenses.

                it is my humble request to you that the whole process of address change is already done by the bank and all other formalities are also completed with the above mentioned bank branch so kindly consider my case at utmost priority and un-restrict or remove this high security memo and kindly also un-restrict the above mentioned restriction upon my account.
                This is not acceptable as i am facing irreparable loss.

                Hope the bank will consider my medical condition on humanitarian grounds and resolve this issue as soon as possible.

                Thanking You,
                Ekta Singh
                [protected]@gmail.com
                Dec 26, 2022
                Complaint marked as Resolved 
                It is resolved by the bank. It tool little bit time but yes i am very much satisfied with the services of hdf
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  Ekta gahlawat
                  Dec 23, 2022
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                  Resolved

                  Low severity Memo on Debit account

                  I as a customer understand your working operations but with due respect and humility i would like to inform that my re-KYC updation is already done by the HDFC Bank, Sector 17C Chandigarh Branch with request reference number EA[protected] on 22.12.2022 but still high security memo is imposed upon my Debit Account (Customer Id:[protected], due to which my all Atm/ Debit Card, Net-Banking, Phone Banking and all other Direct Banking channels...
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                  Nikita Saraph
                  Dec 23, 2022
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                  Rewards Redemption

                  Hi my redemption order number is [protected] and its been an hour since I have redeemed a Make My Trip e-voucher with 20, 000 points hoping to grab a quick deal but this is getting delayed.

                  How long does an E voucher take to get sent on email? Thanks...
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                  M
                  Dec 23, 2022
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                  Address: Rajasthan

                  **ALERT** Dear Customer Your HDFC Bank's UPI access has been unblocked. Request you to reset UPI PIN for making UPI transactions. Please contact any nearest branch for queries.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Binay Agarwal 1
                    Dec 23, 2022
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                    Respected Sir,
                    I submitted school fees of Rs. 45578.00 with Reference No. KQSH654OAJ4KJPOUD4/PAYUMONEY, Transaction No.[protected] on Date : 21/05/22 From HDFC ONLINE Banking .
                    I contacted hdfc bank and to the institution where sent , the institution saying that they did not get this money and it also deducted from my HDFC bank account .
                    So, I request you to track my transaction, and if not completed, please complete the proceding and inform me as soon as possible .
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      Advait3112
                      Dec 22, 2022
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                      Dear Team,

                      I am not able to make transactions as authentication OTP is not coming on my registered mobile number or email.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Nusrat Akhoon
                        Dec 22, 2022
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                        I made a 5-year tax saver FD through HDFC net banking on 05 Dec 2022 and I need its receipt (receipt no. to be exact) in order to submit as a investment proof on my company's portal for tax saving. I tried with my nearest branch, called phone banking support, mailed HDFC bank but nothing and I am approaching deadline for the investment proof submission.
                        Customer ID:[protected]
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                          Pavankumar856
                          Dec 22, 2022
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                          Address: HDFC BANK, Renigunta Road Branch, Tirupati

                          Hi,
                          440 Rs. Money was debited from my account on 20th under the title "Inter-BRN CASH CHG GST INC".

                          I want to know the exact details about this deduction.

                          They didn't inform me about why this cut is about before or after deducting the amount. Generally all transaction details come through mail but not this one.
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                            S
                            Dec 21, 2022
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                            I. Am swipe Hdfc credit on pos Machine some network issue amount debited it's transction failed almost 13days complaint also raised but not get money how to do next step
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Dec 21, 2022
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                              I am swipe Hdfc credit card pos machine swipe it's failed almost 13 Days alredy raised complaint but not getting how to get money back in credit card
                              HDFC Bank customer support has been notified about the posted complaint.
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                                toral kapasi
                                from Hyderabad, Telangana
                                Dec 21, 2022
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                                I redeemed my credit card reward points and got a evoucher for marriott hotels.HDFC sent me the voucher and i tried ti activate it for usage but it did not get activated. I reached out to Woohoo team for guidance on activation and they informed that the pin provided by HDFC is not correct. I have been trying to get this resolved with HDFC since 14th Dec and then escalating the same on 17th dec as well still not resolution. I have a booking in Marriott hotel this week and the voucher is still not operational.it seems they provide incorrect details to customer and its a clear fraud
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Dex Ter
                                  Dec 21, 2022
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                                  I applied for the post of KVS PRT, from CBSE board website. I paid my fees of 1500/- rupees for the application to the HDFC bank of CBSE board, my money got deducted and still it showed me payment failed page. It's been 3 days, neither my application has been updated with the status of successful payment, neither my money has been refunded.

                                  customer ID - [protected]
                                  Application number - [protected]
                                  Bank - HDFC bank of CBSE board

                                  I request HDFC bank to look into the matter and send me my money back so I can try paying my fees again.
                                  HDFC Bank customer support has been notified about the posted complaint.
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