HDFC Bank Complaints & Reviews

Hi - have ordered 2 fastag on 10 nov believing hdfc but till now have not received them. Hfr352810 is my reference number. As stated by many the contact number is never answered. 1-dec being mandated to use them and the bank not providing any update is unprofessional.

Never received an update on email or via sms.

News being, twice the amount to be charged on toll if not paid by fastag, it is going to give us a bad experience from a bank i hold an account since 2004.

Thanks

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr403641. I have uploaded the documents asked in the application form and after submition it was mentioned that i will get email of pdf of the application form which is submitted but i did get any, also it says someone from will get in touch very soon it been 5 days and no one has called.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for more than 10 years now (Saving acc, cc, loans,) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Dear sir,

I have applied hdfc fastag and i have recieved sms of customer id and wallat id from hdfc but fastag is still pending, whenever i login to hdfc website that everytime showing invalid id & password, i have done reset the password so many time, and also tollfree number is always busy and no mail id is available on hdfc website.

Request you to please resolve on urgent basis.

Thanks
Kapil

Hi i had recently deposited 50000/- in my account and their is charge of 177/- from my account and this was not intimated to me. Now when i checked the account the amount is been deducted. What is going on with this bank we pay for borrowing and we pay for deposits. If we need to pay so much then why the hell the bank is their.

I had applied for fastag from hdfc bank vide application reference no. Hfr 359646 on 08/11/19. It's 10 days now and i've not received any update from hdfc bank so far.in the absence of fastag i'm facing lot of trouble the service is very poor with no update to customers. Fastag helpline remains busy whole day and it's impossible to contact them for any update.

I have applied for fastag through hdfc bank on 12.11.2019.

After applying i have not got any sms and e mail on my phone and email.

But the transaction has been debited from my account.

Now i am not able to check the status of my application.

There is no link and contact number provided by bank to check the status of fastag.

Let me know the solution of my problem.

I have made the fastag payment of rs.500 on 19th nov and since then i have not received any confirmation from the back neither through sms nor through email about the amount paid.
So far no information whether i will be receiving my fastag kit or not.
The customer care number is always busy and nobody takes the call to resolve such issues.
Tried contacting the relationship manager as well, but in vain.
If government is imposing to use fastag from 1st dec then they should also see to it that banks or other agencies have adequate provision and services in place to handle the request.

I have applied for fastag with application reference number hfr360001 on 11.11.2019.
There has been no update on the status till now.
The bank provided toll free number also not gets connected to the customer representative.
Bank has also not provided any link on their website to check the status of the fastag application.

As there is no any other way to know the status of the application, i want bank to provide the status.

Hi team,

I had applied for the fast tag 2 weeks ago. I only received a message saying my fastag has been issued.
But dont have any courier details in the message and i don't see any details about the card in the fastag portal about the card status and customer care toll free number is also not working and it is either busy or not picking the call.

So pathetic service from hdfc which i didn't expect.

Regards,
Ganesh babu

Hi team,
I applied for hdfc fastag on 14 nov and got reference number hfr373837. This was after payment was deducted from my credit card. However till date, i haven't received the fastag.
I have tried to reach out on the toll free number [protected] mentioned on site, but nobody is answering and it always remain busy.
Really not sure how to proceed.
This kind of behavior is unexpected from hdfc point of view..

I have applied for fasttag on 11th nov.19 but till date i have not received the same referance number is hfr357761
The contact number given is always engage or not responding
Now i want to travel but due to poor response unable to do so.
Already 500 rs are spent for this
Also hdfc is not having the mail id to register such complaints

I booked my hdfc fastag on nov 13th 2019. After that there is no response from hdfc bank. Not sure what is the status. Very poor service from hdfc. My refrence number is hfr368651.

I tried calling customer care number mentioned when i submitted my application. The number will always be busy or no response. Never expected this worst service from reputed bank.

I applied for fast tag card on 08 Nov -2019 but not received yet
car number RJ14UC 1850. No one has called me from HDFC and the number[protected].. no one picks up this phone.. Why are you cheating with customer when you can not do services on time.. Shame on you..
refund my 500 RS asap.. pathetic services..

contact me [protected]

Hdfc has broken the uk law by not providing a refund of the home loan processing fee.

The customer was first told to submit required documents at the time of application submission, then later was asked for more documents. When our client refused to provide any additional documents than initially asked the hdfc home loans london fought over it.

Hdfc home loans london are a group of scum that only wants to take processing fee for loans and when you ask then to take back application because of their fault they will not refund.

I am in the processing of filing a court case against our client. This case related to an autoimmune patient and she took workdays off to complete an application and unwent lot of effort and pain despite bad health to complete the home loan application.

As per the uk law, no company can take processing fees for anything that has not been processed and services are not provided in full.

The company must pay for £7900 in compensation for inconvenience, consequential loss and cheating customers on the name of documentation.

If a resolution is not provided here, the case will be taken in the regional uk court for the hearing.

Needless to say, the bigger case here would be to revoke hdfc home loan's legal permission to have a wholly-owned subsidery/office in london.

Hdfc home loans must close their london office and go back if they want to exercise indian law on customer's based in the uk.

I submitted HDFC fasttag application and paid RS 500 online on November 10. Reference number is HFR352401. After that there is no response on application status nor I have received fasttag. Customer care number given on Portal is not working. Never expected this from a reputed bank. Such a scam.

I have been trying to seek help on one of the transactions that has been reversed by the merchant but does not reflect in my account statement. I have written multiple e-mails, shared the e-mail received from the merchant that clearly mentions the reference number, amount and the date of refund but the bank shows no intent to solve the issue. I receive the same standard e-mail from the bank that is of no help.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0704 i have confused with your words, date:21/11/2019. I am not interested about this service and don't want this membership any more. Please cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :9353001
Name :- goranatala pranitha
Credit card number ending :- 0704

I applied for fastag online on november 15, 2019, application reference number hfr380913 and made payment of amount inr 500. Till date no communication or status update for the same is made. No acknowledgement sent on registered phone number or email id. I tried to contact the provided customer service number, but that too is not getting connected.

Hello sir

I visited so many times to hdfc bank (Bhiwandi branch - thane, maharashtra) but i did n't get any service from operation team including branch manager. The operation team in bhiwandi providing very worst service to thier customer and behaviouring very bad.

I have paid all the credit card outstanding payment and successfully closed in a single payment so i would request you to provide me "no objection certificate" from hdfc bank.

. My details are mentioned below.
Credit card no: [protected]

Regards,
Bhopendra bind
M no: [protected]
[protected]

I have purchased my fastag from hdfc bank, but I did not receive any confirmation mail from the seller side..I contacted the concern customer care but they are not responding to the calls..very poor customer support...Can u please guide me in finding my application status and to get the fastag..my application no is HFR 404768..The customer care number is always busy and hdfc bank people also did not know how to resolve it..very pathetic.please do the needful as earlier