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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
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HDFC Bank reviews & complaints page 638

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S
SnehalF
from Mumbai, Maharashtra
Oct 12, 2019
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Address: Pune, Maharashtra, 411004

This is regarding phone calls am getting from legal department. My brother had a personal loan from hdfc. Instead of calling him directly, legal team is making call to references saying he had missed to pay the installation so inform him the same. Why? Why are they troubling references?
I was patient at start but after that they started calls monthly saying the same. I asked the ladies on other side instead of bothering references directly call the loan holder but then they were not at all ready to listen and started taking some random names from the locality that we will notify this and that person. Even once lady called me just to say we will send notice to this person and cut the line, she is not ready to tell her name. Why should not i file a case for mental harassment against legal?
I am getting calls from this no -
Can somebody take any action?
Nov 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    yuv999
    from Hyderabad, Telangana
    Oct 12, 2019
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    Address: New Delhi, Delhi, 110020

    Hey, i ve been a hdfc card holder for over a decade now. But off late there is sudden spike in harrasem, ent calls. I ve been getting calls from one particular number where the person claims to be an hdfc employee.
    Upon me catching his lie the person became abusive and threatening ion nature all the time claiming to be working for hdfc. Obviously this is a false claim. But it just becomes very concerning for us when our information gets in the hands of these criminal elements. Past one week specially has been bad. The fools haven't changed the number they call from but different people are on the line. I am giving the number here with the hope that you can do something about it. +91 [protected].
    Nov 26, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 12, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      Vaidya93
      from Chennai, Tamil Nadu
      Oct 12, 2019
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      Address: 600023

      I am a hdfc account holder for over 10 years. I never expected to face the kind of bad service i have been facing ever since i moved abroad.
      I tried converting my account to non-resident ordinary and always had the docket/ticket closed automatically after being told by someone at the bank that they could not contact me. I always clarified in the complaints to not try my registered number, instead contact me via my email id.
      These people have made me pay fines because of their professional incompetence and i always stayed calm. That was a mistake, probably i was being too complacent about their horrible customer-service or a lack of it.
      As i write this, i am still working on trying to get my account converted to an nro and i already expect that this ticket will also be # down, even though this is heir level number 2 of escalation process.
      I am disappointed, hopeless and this bank needs to mend its ways or provide a valid explanation for their incorrigible behaviour.

      V. Kannepalli
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 13, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Oct 14, 2019
      Updated by Vaidya93
      Thank you for the response, sir. My ticket has been escalated by the Nodal Officer. So i will update accordingly soon.
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        G
        Gurpreet Maken
        from Gurgaon, Haryana
        Oct 12, 2019
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        Receiving promotional loan calls from hdfc on daily basis, despite of my refusal for same (Not interested as if now) and requested to not to disturb me giving daily calls.

        I also activated the dnd on my mobile but still i am getting these promotional calls from hdfc.
        These calls are disturbing as getting them daily. Even sometimes getting multiple times in the day.

        Request you to please help with the needful.
        Mobile : [protected]
        Name : gurpreet singh
        HDFC Bank customer support has been notified about the posted complaint.
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          G
          ghanshyam Hadiya
          from Surat, Gujarat
          Oct 12, 2019
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          Address: Surat, Gujarat, 395010

          Dear sir,

          I am associated with hdfc bank from last 3 years and i am holding salary account with hdfc right now.

          I have applied for personal loan and credit card facility with hdfc but no one from your end is giving each of two services i mentioned above.

          So if you dont want to give me these two facility just give me written clarification from your end. If you dont want to provide me than i will take decision to quit an association with you.

          So waiting for positive reply from your end.
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            rakeshjangra17
            from Mumbai, Maharashtra
            Oct 12, 2019
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            lien on salary account

            Address: huz khas, New Delhi, Delhi, 110017

            My self rakesh. I recently join job after a long period of time employer opened my salary account in hdfc bank but when i receive my first salary bank lien on my account and i am not able to withdraw amount. Due to accident i was job less last 2 years. I want settle my outstanding amount of credit card. But no response from customer care. They give me a contact no [protected], 02, 03, 04 but no one pick call and i also visit branch they dont...
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            J
            James Job
            from Hosur, Tamil Nadu
            Oct 12, 2019
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            Address: Bangalore, Karnataka, 560043

            In the month of may there has been a transaction of over one lakh that was made and subsequently due to insufficent balance in my bank my minimum amount was deducted. I am surprised not the bank or the credit card division reached out to me to check why a customer since 15 years is defaulting on payment instead has been convinently charging me finance charges and continuing to deduct the minimum balance.
            I realised this last week and reached out to your customer contact and my relationship manager at the branch. I dont see any emphaty nor any revert.
            I will ensure that i pay my balance amount immediately minus all the finance charges and stop all the future dealings with hdfc. By the way i had taken two home loans and ensure payments were made muxch before the stipulated tenure.
            My only request to you is to please ensure that you do not treat customers just as to generate revenue but with whom there is a long term relationship that is mantained.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Smriti@2001
              from Delhi, Delhi
              Oct 12, 2019
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              Hi,

              I’m smriti and i just got charged with ₹6700 on my credit card on 12th oct, 2019 at 4:44am.
              I did not make any transaction or purchase any type of content off of itunes.
              I have already changed my card once due to such a fraudulent scam and i do not wish for it to happen again.
              Request you to take strict actions.
              Kindly look into it asap, please.
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Neefa
                from Tirunelveli, Tamil Nadu
                Oct 11, 2019
                Resolved
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                Address: 627011

                Cancellation of one assist membership
                I am a hdfc credit card holder. The bank has auto debited amount from my credit card number ending with 5236 without my concern on date 04/04/2019. I am not interested in this one assist membership so please cancel the service immediately and refund the amount as soon as possible.
                Relationship no :1884898
                Plan name: enhanced wa privilege single plan
                Name: a neefa
                Credit card ending:5236
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Greetings from OneAssist!!!

                We are sorry to see you go.

                We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                We appreciate your patience in the interim.

                Regards

                Team OneAssist
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                  A
                  Akarsh VM
                  from Bengaluru, Karnataka
                  Oct 11, 2019
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                  Hello,
                  My name akarsh v m
                  Account number: [protected]
                  When i checking my account i found that i hve -885.00 balance is available. I am shocked because i haven't done any transaction untill now. Since account open currently.
                  I gone through why this has happened? Ifound some revenue hold it was.
                  What is mirevenue hold through gefu?
                  Don't deduct any amount from my account.. Even you don't informed about this holds during account opening. I am dissatisfied all your process from creating account on words. Too much delay and now amount on hold. You are not customer friendly.
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    HEMALATHA123
                    from Mumbai, Maharashtra
                    Oct 11, 2019
                    Resolved
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                    Resolved

                    My name is vinothkumar. N. Living in madurai. Actually i've provided application form for changing account from savings to salary on 4th october. I don't know the status of my application. I want to change my account from savings to salary. Please tell me when it will change and the status. My account branch is kalavasal byepass madurai. Please resolve my problem. My contact number is [protected]
                    Nov 17, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 12, 2019
                    Updated by HEMALATHA123
                    My name is Vinothkumar.N. living in madurai.Actually I've provided application form for changing account from savings to salary on 4th october. I don't know the status of my application.i want to change my account from savings to salary. Please tell me when it will change and the status.My account branch is kalavasal byepass Madurai. Please resolve my problem. My contact number is [protected]
                    Verified Support
                    Oct 14, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please visit below link and confirm the complete address of the branch where the request was submitted for further assistance: https://bit.ly/2Hqff0y

                    -Nadia
                    HDFC Bank Customer Assistance
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                      L
                      Laxmi Multiplace
                      from Varanasi, Uttar Pradesh
                      Oct 11, 2019
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                      Address: CIVIL LINE PATTI PRATAPGARH, Pratapgarh, Uttar Pradesh, 230135

                      10 Oct 2019 IMPS[protected]RAM KUMAR-BARB-xxxxxxxxxx0384-trfbyashokpatti [protected] 10 Oct 2019 3, 000.00 is panding,
                      Dear Sir, please solve my issu,

                      IMPS Funds Transfer - Verification Status

                      RRN Reference number: [protected]
                      User Reference number: [protected]
                      Beneficiary: RAM KUMAR
                      Beneficiary A/c No: [protected]
                      Beneficiary IFSC Code: BARB0BUPGBX
                      Beneficiary A/c Type: Savings
                      From Account: [protected]
                      Amount: 3000.00
                      Remark: trfbyashokpatti
                      Transaction Status: Processor Down

                      Dear Sir,
                      please solve my issu,
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        pikU7
                        from New Delhi, Delhi
                        Oct 11, 2019
                        Resolved
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                        Address: 69 A SUBHRAM APARTMENT, FLAT NO 1, GROUND FLOOR, MUNIRKA VILLAGE NEW DELHI, New Delhi, Delhi, 110067

                        I have transferred rs.14000 (Fourteen thousand) from my account hdfc on 10th oct 2019.
                        However, the beneficiary did not received the amount. The transaction status is failed.
                        But the amount got deducted from my account. Bank has not returned the amount till this date.

                        Please hear this case and solve it asap.

                        Transaction reference number[protected]
                        Nov 12, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 11, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to inform you that, the referred UPI transaction has been successfully processed at the Bank's end. Sometimes due to technical issue at the beneficiary bank end, it may take 2-3 working days for the payment settlement in the beneficiary party's account/reversal back to the remitter account. In case of nonreceipt of reversal/beneficiary still denies of having received the funds at their end, within the stipulated time as mentioned above, do write back to us with the beneficiary's latest bank account statement (statement with bank logo & account number) to enable us to assist you better.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          rajpdas
                          from Kolkata, West Bengal
                          Oct 11, 2019
                          Resolved
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                          Address: Howrah, West Bengal

                          Today i receive this sms from hdfc bank
                          "dear customer mandate reference no: hdfc[private] issued to bajaj finanace limited with value rs. 50000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch."

                          I don't understand why i'm receiving this message and what this means.
                          I don't want hdfc to process this amount or request.
                          Please help.

                          -rajendra
                          Nov 12, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 11, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            P
                            P28
                            from Delhi, Delhi
                            Oct 11, 2019
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                            Request for salary slip and relieving letter
                            Hi. Sir/madam
                            My self payal gupta. I was the employee of your company. I was working as rbb teller (Trainee) in your company. And my employee code was p15616 i have joined that compay 07th jan 2019. And i have resinged on 13th sept 2019. I need my salary slip and relieving letter for joining new organization as soon as possible. So this is my deeply request to you all please send me the salary slip and relieving letter for the same, from. 7th jan2019 to 13th sept 2019 on my e-mail id: [protected]@gmail.com
                            Thanking you with warm regard.
                            Payal gupta
                            P15616
                            HDFC Bank customer support has been notified about the posted complaint.
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                              selvan chimbu
                              from Suluru, Andhra Pradesh
                              Oct 11, 2019
                              Resolved
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                              Resolved

                              Address: 600059

                              I have applied fast tag through hdfc bank website, still i didn't receive any pdf formatted application for my personal mail id. Since i am hdfc bank savings account holder but still yet to receive the fast tag for my vehicle and as mention in the website still any representative from bank didn't call me for this. Kindly reach asap [protected]. My application id is hfr262419 and booked on debit card for fast tag on[protected]. Since its been three weeks expedite the request asap
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Dear Customer,

                              We have dispatched the tag on 7.10.19 through blue dart courier vide AWB no. [protected] and it has been already delivered. Please acknowledge the receipt of the same.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                Kriti Vardhan Pandey
                                from Mumbai, Maharashtra
                                Oct 11, 2019
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                                Address: C 114, Aditya Nagar, Grasim Industries, Rehla, Garhwa Road, Palamau, 822124

                                An amount of 885 has been deducted from my account on 9th of October, with the name of DCD, I kindly request you to solve my issue and credit the money back into my account.
                                As I no longer feel my money is safe in HDFC and if this issue is not resolved I will surely close my account in HDFC bank
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                                  Yadav Nayan
                                  from Mumbai, Maharashtra
                                  Oct 11, 2019
                                  Resolved
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                                  Resolved

                                  My self ramnayan yadav, i was travelling to varanasi airport on 04.02.2019 then i need some cash i seen hdfc bank at jaunpur on my way. I removed 10000 rs cash but it was deducted twice i complaint to my axis bank twice my complaint number is [protected]
                                  I went to sultanpur branch at axis bank i got information from help desk i need to lodge complaint against hdfc bank

                                  Can any one give solution on it

                                  [protected]

                                  Still i am waiting feedback

                                  I need to. See the hdfc bank footage for same day
                                  Nov 12, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 11, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Kindly liaise with the Card issuing Bank for further assistance in this regard.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Siva Krishna Varma Gajarla
                                    from Hyderabad, Telangana
                                    Oct 11, 2019
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                                    Address: Hyderabad, Andhra Pradesh, 500076

                                    I had applied for hdfc fastag but the tag is tagged to some other user in gujarat. When i called the customer care, they asked to send an email to fastag. [protected]@insolutionsglobal.com which i sent along with rc copy, aadhaar and application copy on oct 2nd. When i called them today, they say they have not even received the email. I have not received any email bounce message as well.

                                    Can't understand how can they even tag it to someother customer inspite of having the documents as proof.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 14, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand that our fastag team has contacted you and updated you on the status of the application. You may write to fastag team at fastag.[protected]@insolutionsglobal.com for further updates.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Oct 25, 2019
                                    Updated by Siva Krishna Varma Gajarla
                                    No resolution till now. and Fastag team never contacted me. I had to call them every time and even now they say its forwarded to concerned department, but don't have a date on when this will be resolved. Its raised on Oct2nd and totally non-responsive email mechanism with no Service request tracking or SLAs.
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                                      Deep Singh Matharu
                                      from Nawanshahr, Punjab
                                      Oct 11, 2019
                                      Resolved
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                                      Resolved

                                      Address: Una, Himachal Pradesh, 174315

                                      I bought a product from amazon for ₹299 on 29 september 2019. I paid ₹3 by amazon pay balance and ₹296 by upi money transfer attached with my hdfc bank account. After receiving the order i canceled the order and requested for return and refund and amazon accept my this request. The amazon initiate my refund on 06 october 2019and they send me a refund reference #[protected] number and ask me to wait for 05 october 2019. I received my ₹3 amazon pay balance on same day when amazon initiated my refund but i haven’t receive my refund of ₹296 yet. I call amazon and ask them for my refund and they said that please contact with your bank customer care. Please help me out for this trouble.
                                      Oct 15, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 11, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Oct 11, 2019
                                      Updated by Deep Singh Matharu
                                      The link provided by you isn’t work properly, it ask for reference number but i don’t know that which type of reference number you need.
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