Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
Resolved
18420
Unresolved
14526
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 638

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anil Dev dubey
from Bhopal, Madhya Pradesh
Oct 13, 2019
Report
Copy

Address: Near Hanuman temple, Indore, Madhya Pradesh, 452011

I have settlement out standing amount in installment and pay 4 time pay but amount shown full all installment 12 than 2355 rs per installment total amount after instalment 23000rs thousands please help us.

Regards
Anil duvet
Card ending number 1820
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    hari301285
    from Ahmedabad, Gujarat
    Oct 12, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: UMIYA NAGAR SOCIETY , NEW PATEL VAS, KOTESHWAR, Ahmedabad, Gujarat, 380005

    In june i have stopped cradit card due to i have lost my card. Card blocked ok but bill auto payment has not done and some extra charges done and also 600 rupees fund trafer in auto on 3 oct.
    If this 3 oct payment done without my permission then why not auto pay clear on 28 june??? If 28 june auto pay clealed then my balance safe and extra charges not done.
    Pls clear why not done auto pay on june bill. Also no any information about auto pay stoped. Befor all bill pay in auto mode.
    Why have i pay for extra charges enven after i have sufficiant balance in account???
    Nov 17, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 12, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your last four digits of your credit card along with the registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SHIV SIDDH
      from Mumbai, Maharashtra
      Oct 12, 2019
      Report
      Copy

      Address: Rani bazar bikaner rajasthan india, Bikaner, Rajasthan, 334001

      When i was swipe my hdfc atm card in vijaya bank atm then amount did not come out from atm machine but amount debited from my acount.
      I was written complaine in hdfc bank but still query not resolve. Pls do the needful.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SnehalF
        from Mumbai, Maharashtra
        Oct 12, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Pune, Maharashtra, 411004

        This is regarding phone calls am getting from legal department. My brother had a personal loan from hdfc. Instead of calling him directly, legal team is making call to references saying he had missed to pay the installation so inform him the same. Why? Why are they troubling references?
        I was patient at start but after that they started calls monthly saying the same. I asked the ladies on other side instead of bothering references directly call the loan holder but then they were not at all ready to listen and started taking some random names from the locality that we will notify this and that person. Even once lady called me just to say we will send notice to this person and cut the line, she is not ready to tell her name. Why should not i file a case for mental harassment against legal?
        I am getting calls from this no -
        Can somebody take any action?
        Nov 20, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 13, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          yuv999
          from Hyderabad, Telangana
          Oct 12, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi, 110020

          Hey, i ve been a hdfc card holder for over a decade now. But off late there is sudden spike in harrasem, ent calls. I ve been getting calls from one particular number where the person claims to be an hdfc employee.
          Upon me catching his lie the person became abusive and threatening ion nature all the time claiming to be working for hdfc. Obviously this is a false claim. But it just becomes very concerning for us when our information gets in the hands of these criminal elements. Past one week specially has been bad. The fools haven't changed the number they call from but different people are on the line. I am giving the number here with the hope that you can do something about it. +91 [protected].
          Nov 26, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Vaidya93
            from Chennai, Tamil Nadu
            Oct 12, 2019
            Report
            Copy

            Address: 600023

            I am a hdfc account holder for over 10 years. I never expected to face the kind of bad service i have been facing ever since i moved abroad.
            I tried converting my account to non-resident ordinary and always had the docket/ticket closed automatically after being told by someone at the bank that they could not contact me. I always clarified in the complaints to not try my registered number, instead contact me via my email id.
            These people have made me pay fines because of their professional incompetence and i always stayed calm. That was a mistake, probably i was being too complacent about their horrible customer-service or a lack of it.
            As i write this, i am still working on trying to get my account converted to an nro and i already expect that this ticket will also be # down, even though this is heir level number 2 of escalation process.
            I am disappointed, hopeless and this bank needs to mend its ways or provide a valid explanation for their incorrigible behaviour.

            V. Kannepalli
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 13, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
            Oct 14, 2019
            Updated by Vaidya93
            Thank you for the response, sir. My ticket has been escalated by the Nodal Officer. So i will update accordingly soon.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gurpreet Maken
              from Gurgaon, Haryana
              Oct 12, 2019
              Report
              Copy

              Receiving promotional loan calls from hdfc on daily basis, despite of my refusal for same (Not interested as if now) and requested to not to disturb me giving daily calls.

              I also activated the dnd on my mobile but still i am getting these promotional calls from hdfc.
              These calls are disturbing as getting them daily. Even sometimes getting multiple times in the day.

              Request you to please help with the needful.
              Mobile : [protected]
              Name : gurpreet singh
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                ghanshyam Hadiya
                from Surat, Gujarat
                Oct 12, 2019
                Report
                Copy

                Address: Surat, Gujarat, 395010

                Dear sir,

                I am associated with hdfc bank from last 3 years and i am holding salary account with hdfc right now.

                I have applied for personal loan and credit card facility with hdfc but no one from your end is giving each of two services i mentioned above.

                So if you dont want to give me these two facility just give me written clarification from your end. If you dont want to provide me than i will take decision to quit an association with you.

                So waiting for positive reply from your end.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rakeshjangra17
                  from Mumbai, Maharashtra
                  Oct 12, 2019
                  Report
                  Copy

                  lien on salary account

                  Address: huz khas, New Delhi, Delhi, 110017

                  My self rakesh. I recently join job after a long period of time employer opened my salary account in hdfc bank but when i receive my first salary bank lien on my account and i am not able to withdraw amount. Due to accident i was job less last 2 years. I want settle my outstanding amount of credit card. But no response from customer care. They give me a contact no [protected], 02, 03, 04 but no one pick call and i also visit branch they dont...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  J
                  James Job
                  from Hosur, Tamil Nadu
                  Oct 12, 2019
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560043

                  In the month of may there has been a transaction of over one lakh that was made and subsequently due to insufficent balance in my bank my minimum amount was deducted. I am surprised not the bank or the credit card division reached out to me to check why a customer since 15 years is defaulting on payment instead has been convinently charging me finance charges and continuing to deduct the minimum balance.
                  I realised this last week and reached out to your customer contact and my relationship manager at the branch. I dont see any emphaty nor any revert.
                  I will ensure that i pay my balance amount immediately minus all the finance charges and stop all the future dealings with hdfc. By the way i had taken two home loans and ensure payments were made muxch before the stipulated tenure.
                  My only request to you is to please ensure that you do not treat customers just as to generate revenue but with whom there is a long term relationship that is mantained.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Smriti@2001
                    from Delhi, Delhi
                    Oct 12, 2019
                    Report
                    Copy

                    Hi,

                    I’m smriti and i just got charged with ₹6700 on my credit card on 12th oct, 2019 at 4:44am.
                    I did not make any transaction or purchase any type of content off of itunes.
                    I have already changed my card once due to such a fraudulent scam and i do not wish for it to happen again.
                    Request you to take strict actions.
                    Kindly look into it asap, please.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Neefa
                      from Tirunelveli, Tamil Nadu
                      Oct 11, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 627011

                      Cancellation of one assist membership
                      I am a hdfc credit card holder. The bank has auto debited amount from my credit card number ending with 5236 without my concern on date 04/04/2019. I am not interested in this one assist membership so please cancel the service immediately and refund the amount as soon as possible.
                      Relationship no :1884898
                      Plan name: enhanced wa privilege single plan
                      Name: a neefa
                      Credit card ending:5236
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Greetings from OneAssist!!!

                      We are sorry to see you go.

                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                      We appreciate your patience in the interim.

                      Regards

                      Team OneAssist
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Akarsh VM
                        from Bengaluru, Karnataka
                        Oct 11, 2019
                        Report
                        Copy

                        Hello,
                        My name akarsh v m
                        Account number: [protected]
                        When i checking my account i found that i hve -885.00 balance is available. I am shocked because i haven't done any transaction untill now. Since account open currently.
                        I gone through why this has happened? Ifound some revenue hold it was.
                        What is mirevenue hold through gefu?
                        Don't deduct any amount from my account.. Even you don't informed about this holds during account opening. I am dissatisfied all your process from creating account on words. Too much delay and now amount on hold. You are not customer friendly.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          HEMALATHA123
                          from Mumbai, Maharashtra
                          Oct 11, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          My name is vinothkumar. N. Living in madurai. Actually i've provided application form for changing account from savings to salary on 4th october. I don't know the status of my application. I want to change my account from savings to salary. Please tell me when it will change and the status. My account branch is kalavasal byepass madurai. Please resolve my problem. My contact number is [protected]
                          Nov 17, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Oct 12, 2019
                          Updated by HEMALATHA123
                          My name is Vinothkumar.N. living in madurai.Actually I've provided application form for changing account from savings to salary on 4th october. I don't know the status of my application.i want to change my account from savings to salary. Please tell me when it will change and the status.My account branch is kalavasal byepass Madurai. Please resolve my problem. My contact number is [protected]
                          Verified Support
                          Oct 14, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please visit below link and confirm the complete address of the branch where the request was submitted for further assistance: https://bit.ly/2Hqff0y

                          -Nadia
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            Laxmi Multiplace
                            from Varanasi, Uttar Pradesh
                            Oct 11, 2019
                            Report
                            Copy

                            Address: CIVIL LINE PATTI PRATAPGARH, Pratapgarh, Uttar Pradesh, 230135

                            10 Oct 2019 IMPS[protected]RAM KUMAR-BARB-xxxxxxxxxx0384-trfbyashokpatti [protected] 10 Oct 2019 3, 000.00 is panding,
                            Dear Sir, please solve my issu,

                            IMPS Funds Transfer - Verification Status

                            RRN Reference number: [protected]
                            User Reference number: [protected]
                            Beneficiary: RAM KUMAR
                            Beneficiary A/c No: [protected]
                            Beneficiary IFSC Code: BARB0BUPGBX
                            Beneficiary A/c Type: Savings
                            From Account: [protected]
                            Amount: 3000.00
                            Remark: trfbyashokpatti
                            Transaction Status: Processor Down

                            Dear Sir,
                            please solve my issu,
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pikU7
                              from New Delhi, Delhi
                              Oct 11, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 69 A SUBHRAM APARTMENT, FLAT NO 1, GROUND FLOOR, MUNIRKA VILLAGE NEW DELHI, New Delhi, Delhi, 110067

                              I have transferred rs.14000 (Fourteen thousand) from my account hdfc on 10th oct 2019.
                              However, the beneficiary did not received the amount. The transaction status is failed.
                              But the amount got deducted from my account. Bank has not returned the amount till this date.

                              Please hear this case and solve it asap.

                              Transaction reference number[protected]
                              Nov 12, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We would like to inform you that, the referred UPI transaction has been successfully processed at the Bank's end. Sometimes due to technical issue at the beneficiary bank end, it may take 2-3 working days for the payment settlement in the beneficiary party's account/reversal back to the remitter account. In case of nonreceipt of reversal/beneficiary still denies of having received the funds at their end, within the stipulated time as mentioned above, do write back to us with the beneficiary's latest bank account statement (statement with bank logo & account number) to enable us to assist you better.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajpdas
                                from Kolkata, West Bengal
                                Oct 11, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Howrah, West Bengal

                                Today i receive this sms from hdfc bank
                                "dear customer mandate reference no: hdfc[private] issued to bajaj finanace limited with value rs. 50000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch."

                                I don't understand why i'm receiving this message and what this means.
                                I don't want hdfc to process this amount or request.
                                Please help.

                                -rajendra
                                Nov 12, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  P28
                                  from Delhi, Delhi
                                  Oct 11, 2019
                                  Report
                                  Copy

                                  Request for salary slip and relieving letter
                                  Hi. Sir/madam
                                  My self payal gupta. I was the employee of your company. I was working as rbb teller (Trainee) in your company. And my employee code was p15616 i have joined that compay 07th jan 2019. And i have resinged on 13th sept 2019. I need my salary slip and relieving letter for joining new organization as soon as possible. So this is my deeply request to you all please send me the salary slip and relieving letter for the same, from. 7th jan2019 to 13th sept 2019 on my e-mail id: [protected]@gmail.com
                                  Thanking you with warm regard.
                                  Payal gupta
                                  P15616
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    selvan chimbu
                                    from Suluru, Andhra Pradesh
                                    Oct 11, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 600059

                                    I have applied fast tag through hdfc bank website, still i didn't receive any pdf formatted application for my personal mail id. Since i am hdfc bank savings account holder but still yet to receive the fast tag for my vehicle and as mention in the website still any representative from bank didn't call me for this. Kindly reach asap [protected]. My application id is hfr262419 and booked on debit card for fast tag on[protected]. Since its been three weeks expedite the request asap
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    We have dispatched the tag on 7.10.19 through blue dart courier vide AWB no. [protected] and it has been already delivered. Please acknowledge the receipt of the same.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kriti Vardhan Pandey
                                      from Mumbai, Maharashtra
                                      Oct 11, 2019
                                      Report
                                      Copy

                                      Address: C 114, Aditya Nagar, Grasim Industries, Rehla, Garhwa Road, Palamau, 822124

                                      An amount of 885 has been deducted from my account on 9th of October, with the name of DCD, I kindly request you to solve my issue and credit the money back into my account.
                                      As I no longer feel my money is safe in HDFC and if this issue is not resolved I will surely close my account in HDFC bank
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit