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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026

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HDFC Bank reviews & complaints page 638

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Hi,
This is to bring to your notice that i did a transfer of 5995 through payzapp wallet to an account. But the amount got debited from the wallet but never got credited to the account.
I contacted [protected]@payzapp.in twice within these 4 days but i never got any response other than just a system generated mail. I've seen multiple cases where people are very unhappy with the payzapp customer service and they are getting frustrated to get their hard earned money back.
Here is my contact number - [protected] / [protected]
So i would like to get this issue resolved as soon as possible.
Waiting for your reply soon.

Thanks and regards.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Rajkot, Gujarat

I have used credit card and its only 1 month the payment has not been done, but the stupid rajkot region girl riddhi are continously calling and harrasing a lot, and there supervisor mr. Amit keep there phone in switch off mode so that we can't get connected.
How to talk they have not been trained by there supervisor and in training staff, they doesn't know how customer get irritated by there calls, they dont have guts to call a big businessman who have not many dues from many months and are harrasing a middle class people, why you dont call big businessman as they are parents of hdfc bank, that is reason.
All collection department staff first you all learn how to talk with you customer, if this customer is there than your hdfc bank is working if they gone your hdfc bank will go down. By talking this nonsense way you are spoiling your parent name anf name of hdfc bank.
So please behave in better manner.

Nov 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] for further assistance in this regard.

-Zubin
HDFC Bank Customer Assistance

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V

Vitttu

Oct 14, 2019

Hi can I know what is mirevenue and why is their negative balance.

Thank you

R

Rahulsobdagar

from Mumbai, Maharashtra

Oct 14, 2019

Hdfc bank has deducted ach debit charges in my account without any prior information. I am not aware why this amount was deducted. I was deducted amount of â‚¹590 from my account.

S

Shaash1

from Delhi, Delhi

Oct 14, 2019

Hdfc bank cut my amount without even asking me. They have charged my amount 680 for minimum balance and 2800 balance charged for mi revenue my Hdfc bank.

R

Rakesh Rs Rout

from Mumbai, Maharashtra

Oct 14, 2019

Dear sir my hdfc credit card till date i am not recived because courier Adress not mention in courier packet so he not delivered to me...

My name rakesh Kumar Rout.

Awb no-[protected]

Ph-[protected]

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I applied for credit card insta loan. I don't have hdfc bank account so bank sent a demand draft. Hdfc bank delivered my demand draft through uwex courier but there is no website name and contact number on internet so i couldn't track my courier. Please provide website and contact number of courier. I have track number too but without website how can i tracked?

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Address: 18/16 Mantola Agra, Agra, Uttar Pradesh, 282001

Hi
I am mohammad sufiyan and the owner of card holder ending with 6924 wants to tell that from my card without any information rs 4000 has been detected and i am very disturbed towards this so i kindly request to hdfc bank to refund my money in my account and also without any information the money has detected as we all know that hdfc bank is a good bank but according to this we are sorry to say anything now

Nov 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link. https://bit.ly/2FpUNeY

-Nadia
HDFC Bank Customer Assistance

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R

Rroohhaannnnn

from Delhi, Delhi

Oct 14, 2019

Hi, I returned an order on flipkart and i got a sms in my number saying
Ur transaction on HDFC Bank DEBIT/ATM Card ending **** for Rs. 2250.00 has been credited/reversed by Flipkart Payme on[protected]:19:45:09

However when i checked my balance or statement. The amount was not credited back. please resolve This issue.

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Dear friends,

Credit card hdfc bank don't have a strategy of full filling of customer satisfaction. Its aims to loot the hard earned money from all customers.

Who ate my money forceful will never be happy they die very bad with all severe diesases see u ppl get a wrost diesases and it ll spread to all our family members also.

U ppl looted my money in name of interest and i when requested for reversal u ppl ll never understand the customer situation. U police's nd procedures have designed to loot money from customer in anyways.

I have paid the amount more than complete outstanding now but i try to utilize the card it's getting decline completely i contact customer care
They informed the card permanently blocked and im shocked there is no intimation through any channel type call/sms/email.. Now i paid the more amount in credit card how abt this amount now no one is responding nd helping me.. See if it's gonna go in this way i ll write a mail to bank ombudsman and i ll file a legal complaint on # madharchods who drunk my blood of money..

# bank hdfc

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected]/49187504 with regard to your credit card outstanding or for any further clarification.

-Nadia
HDFC Bank Customer Assistance

Nov 22, 2019

Updated by Shiva Shankar Polavarupu Team,

I have the excess amount to my credit card and my credit card is already closed but still I am getting calls from your collection departments to pay more 5000 rs .

I'm already in debt stage in terms of financial situation .I'm requesting for credit card activation but ur team is not responding but I even don't want to use hdfc bank credit card but my small sincere request pls stop generating intrest on my credit card which is already closed I'm not in a position to make a payment also if the hdfc bank forces me like this I have only one option need to die so please i request once again from my bottom of my heart pls stop torture me to clear remaining outstanding of credit card I.e of interest charges.

Team please check my account from last one year onwards I never requested for any kind of reversal or service gesture for intrest charges and I makes the excess payment to my credit card which is credit limit of 32000 and I payed already 42000 so please i request team if there any outstanding on my card that ll be the intrest charges only so pls reverse the charges and cancel my credit account permanently .
I hope I can hear from you soon .
Pls call to my alternate number [protected] if need to discuss on this matter deeply I'm available 24/7

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P

pinkesh100

from Delhi, Delhi

Oct 14, 2019

My name pinkesh chaudhari..one assist deducted my 1399rs for my credit card ending last 4 digit 6478..of hdfc bank for one assist...my registered mobile no. is [protected]...ppease cancel this plan and refund my 1399rs

B

Bindu Narne

from Kakinada, Andhra Pradesh

Oct 14, 2019

Amount 900 got deducted from my account after the transaction being failed can u please check and revert the money back. There was an error from the HDFC backend

I

Iraiffat

from Sringeri, Karnataka

Oct 14, 2019

I have already paid my past outstanding amount 5200 .but I unable to contact with customer service. Please provide my past payment and activate my card service

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I ayan chatterjee m-[protected]. My mother rupali chatterjee has taken a personal loan from hdfc bank at 2017 for business purpose.. Loan account number-[protected]. Regarding some financial problem she was unable to repay this and she need some time to settle this.. But suddenly a call is coming from this number [protected] regarding payment and not only that she is calling at my ex working place dbs bank to my ex senior biswarup chatterjee sambhu das and also biswarup chatterjee's father who is a senior citizen and also telling that... Ayan chatterjee has taken loan and given yours number in loan application... She is continuously harassing them.
So my only request that i didn't taken any loan from hdfc bank and not a loan defaulter.. So how the lady can harrash my ex seniors and his father also by telling that ayan chatterjee has taken loan and not repaying..
Please note the number and do need full regarding this matter..
Please proof this that i am a loan defaulter and i have put biswarup chatterjee, his father and sambhu das number in my personal loan application which is actually not exist..
Regards,
Ayan chatterjee
[protected].

Nov 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

HDFC Bank Customer Care's response Dear Customer,

Please ask the loan applicant to visit following link and submit details of the query along with the correct loan account number for further investigation: https://bit.ly/2Lzhyn3. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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D

D k patel Kumar

from Mumbai, Maharashtra

Oct 14, 2019

Dear sir
my name is dharmendra kumar patel imploi id[protected] July resigned to which was updated on 23 July and i was told that you have to give notice by 23 august i have also done that I also completed that till my full and final nor relieving letter came please help me

V

Vikram Pokharna

from Delhi, Delhi

Oct 14, 2019

My AMAZON Order has been Refund To HDFC AND HDFC also Give ME Msg For Credited Money But I haven't Money Yet There One Day after

C

Clint Jose

Oct 14, 2019

Hi
Nowadays the net banking is not working being the server not responding. The mobile app is also not working most of the times saying that â€œconnection errorâ€.
please improve this immediately.

K

KMadhavan

from Chennai, Tamil Nadu

Oct 14, 2019

Dear Sir/Madam,

My RFID was showing a blacklist due to lack of funds. I did a recharge with additional funds and even after more than 24 hrs, the toll plazas still show my RFID as blacklist.

There is no response from customer care. Please request to help

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Address: Lane no 2 chunna bhatta road, Near kabrowala bagh, 248195

Cancellation of one assist membership
I am a hdfc credit card holder. The bank has auto debited amount from my credit card number ending with 8407 without my concern on date 21/09/2019. I am not interested in this one assist membership so please cancel the service immediately and refund the amount as soon as possible.
Last year also i have cancelled it but my account is not refunded.
If you can't cancel this plan than close my card

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 15, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Near Hanuman temple, Indore, Madhya Pradesh, 452011

I have settlement out standing amount in installment and pay 4 time pay but amount shown full all installment 12 than 2355 rs per installment total amount after instalment 23000rs thousands please help us.

Regards
Anil duvet
Card ending number 1820

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Address: UMIYA NAGAR SOCIETY , NEW PATEL VAS, KOTESHWAR, Ahmedabad, Gujarat, 380005

In june i have stopped cradit card due to i have lost my card. Card blocked ok but bill auto payment has not done and some extra charges done and also 600 rupees fund trafer in auto on 3 oct.
If this 3 oct payment done without my permission then why not auto pay clear on 28 june??? If 28 june auto pay clealed then my balance safe and extra charges not done.
Pls clear why not done auto pay on june bill. Also no any information about auto pay stoped. Befor all bill pay in auto mode.
Why have i pay for extra charges enven after i have sufficiant balance in account???

Nov 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your last four digits of your credit card along with the registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Rani bazar bikaner rajasthan india, Bikaner, Rajasthan, 334001

When i was swipe my hdfc atm card in vijaya bank atm then amount did not come out from atm machine but amount debited from my acount.
I was written complaine in hdfc bank but still query not resolve. Pls do the needful.

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Address: Pune, Maharashtra, 411004

This is regarding phone calls am getting from legal department. My brother had a personal loan from hdfc. Instead of calling him directly, legal team is making call to references saying he had missed to pay the installation so inform him the same. Why? Why are they troubling references?
I was patient at start but after that they started calls monthly saying the same. I asked the ladies on other side instead of bothering references directly call the loan holder but then they were not at all ready to listen and started taking some random names from the locality that we will notify this and that person. Even once lady called me just to say we will send notice to this person and cut the line, she is not ready to tell her name. Why should not i file a case for mental harassment against legal?
I am getting calls from this no -
Can somebody take any action?

Nov 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110020

Hey, i ve been a hdfc card holder for over a decade now. But off late there is sudden spike in harrasem, ent calls. I ve been getting calls from one particular number where the person claims to be an hdfc employee.
Upon me catching his lie the person became abusive and threatening ion nature all the time claiming to be working for hdfc. Obviously this is a false claim. But it just becomes very concerning for us when our information gets in the hands of these criminal elements. Past one week specially has been bad. The fools haven't changed the number they call from but different people are on the line. I am giving the number here with the hope that you can do something about it. +91 [protected].

Nov 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 600023

I am a hdfc account holder for over 10 years. I never expected to face the kind of bad service i have been facing ever since i moved abroad.
I tried converting my account to non-resident ordinary and always had the docket/ticket closed automatically after being told by someone at the bank that they could not contact me. I always clarified in the complaints to not try my registered number, instead contact me via my email id.
These people have made me pay fines because of their professional incompetence and i always stayed calm. That was a mistake, probably i was being too complacent about their horrible customer-service or a lack of it.
As i write this, i am still working on trying to get my account converted to an nro and i already expect that this ticket will also be # down, even though this is heir level number 2 of escalation process.
I am disappointed, hopeless and this bank needs to mend its ways or provide a valid explanation for their incorrigible behaviour.

V. Kannepalli

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Oct 14, 2019

Updated by Vaidya93 Thank you for the response, sir. My ticket has been escalated by the Nodal Officer. So i will update accordingly soon.

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Receiving promotional loan calls from hdfc on daily basis, despite of my refusal for same (Not interested as if now) and requested to not to disturb me giving daily calls.

I also activated the dnd on my mobile but still i am getting these promotional calls from hdfc.
These calls are disturbing as getting them daily. Even sometimes getting multiple times in the day.

Request you to please help with the needful.
Mobile : [protected]
Name : gurpreet singh

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Address: Surat, Gujarat, 395010

Dear sir,

I am associated with hdfc bank from last 3 years and i am holding salary account with hdfc right now.

I have applied for personal loan and credit card facility with hdfc but no one from your end is giving each of two services i mentioned above.

So if you dont want to give me these two facility just give me written clarification from your end. If you dont want to provide me than i will take decision to quit an association with you.

So waiting for positive reply from your end.

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Address: huz khas, New Delhi, Delhi, 110017

My self rakesh. I recently join job after a long period of time employer opened my salary account in hdfc bank but when i receive my first salary bank lien on my account and i am not able to withdraw amount. Due to accident i was job less last 2 years. I want settle my outstanding amount of credit card. But no response from customer care. They give me a contact no [protected], 02, 03, 04 but no one pick call and i also visit branch they dont no about this matter how it is resolve. You are request please remove lien and make atleast 2 emi of outstanding amount. When i called to customer care they told me 62000 is your outstanding amount.

Thanks,
Rakesh
Customer id[protected]
Ac no -[protected]

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Address: Bangalore, Karnataka, 560043

In the month of may there has been a transaction of over one lakh that was made and subsequently due to insufficent balance in my bank my minimum amount was deducted. I am surprised not the bank or the credit card division reached out to me to check why a customer since 15 years is defaulting on payment instead has been convinently charging me finance charges and continuing to deduct the minimum balance.
I realised this last week and reached out to your customer contact and my relationship manager at the branch. I dont see any emphaty nor any revert.
I will ensure that i pay my balance amount immediately minus all the finance charges and stop all the future dealings with hdfc. By the way i had taken two home loans and ensure payments were made muxch before the stipulated tenure.
My only request to you is to please ensure that you do not treat customers just as to generate revenue but with whom there is a long term relationship that is mantained.

HDFC Bank customer support has been notified about the posted complaint.

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Hi,

I’m smriti and i just got charged with ₹6700 on my credit card on 12th oct, 2019 at 4:44am.
I did not make any transaction or purchase any type of content off of itunes.
I have already changed my card once due to such a fraudulent scam and i do not wish for it to happen again.
Request you to take strict actions.
Kindly look into it asap, please.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 627011

Cancellation of one assist membership
I am a hdfc credit card holder. The bank has auto debited amount from my credit card number ending with 5236 without my concern on date 04/04/2019. I am not interested in this one assist membership so please cancel the service immediately and refund the amount as soon as possible.
Relationship no :1884898
Plan name: enhanced wa privilege single plan
Name: a neefa
Credit card ending:5236

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 14, 2019

Dear Customer,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Hello,
My name akarsh v m
Account number: [protected]
When i checking my account i found that i hve -885.00 balance is available. I am shocked because i haven't done any transaction untill now. Since account open currently.
I gone through why this has happened? Ifound some revenue hold it was.
What is mirevenue hold through gefu?
Don't deduct any amount from my account.. Even you don't informed about this holds during account opening. I am dissatisfied all your process from creating account on words. Too much delay and now amount on hold. You are not customer friendly.

HDFC Bank customer support has been notified about the posted complaint.

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