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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
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HDFC Bank reviews & complaints page 639

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S
skm1985
from Pune, Maharashtra
Oct 11, 2019
Resolved
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Address: Cholomandlam ins pvt ltd chennai, 600096

My name is samir i have using hdfc zero balance salary account without any intimated they deducted 590 rs from my account as debit charge, after spoken a lady of hdfc customer care cheennai her name is vaishnavi, her behavior was very rude, and please helping me to get my money, hdfc simpley looting the customer and after call to customer no one giving proper response.

Kindly help out on this issue
Nov 11, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and confirm that the charge of Rs. 590/- levied to your account pertains to ECS debit return.

In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

-Nadia
HDFC Bank Customer Assistance
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    K
    Kshetrimayum Sushma Devi
    from Mumbai, Maharashtra
    Oct 11, 2019
    Resolved
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    Resolved

    Address: Changangei Mayai Leikai, 795140

    As there was a credit of rs. 500 on 7th oct 2019. My account balance is 560. But yesterday i came to know that there was only 325 and there is a loss of rs.235 and i didn't even made any transaction. So, it should be there in the account. Moreover the debited amount is not reflected in statement too. Only the transaction made on 5th october 2019 reflect on the statement. And i have been trying to complain this through phone call but end up being call ended. So, i just want to file a complaint regards this.
    Nov 12, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 11, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Preethi
    HDFC Bank Customer Assistance
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      A
      Allan Panicker
      from Mumbai, Maharashtra
      Oct 11, 2019
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      Address: 103/B, Sagittarius, Divya Park, Jankalyan Nagar, Kharodi PO, Malwani, Malad (W), Mumbai City, Maharashtra, 400095

      Respected sir,

      I am an old account holder of your esteemed bank having a salary account in hdfc for 8 years. I have been getting my salary credited to the hdfc account with my branch located in malad orlem. The salary account that was supposed to be a zero balance account was not having the criteria of maintaining a minimum balance ever since day one when my account was opened in your bank as a salary account. However, to my biggest surprise from march 2018 i was getting deducted for non-maintenance of the minimum balance in the account. I had raised a complaint with hdfc regarding the same via email and had received a reply from an employee in your bank named payal rathod (Payal. [protected]@hdfcbank.com) on 18 may’18 stating that the charges levied would be reverted to the account.
      However, these deductions are continuing in the account every month for the past many months. When i had walked into your orlem branch in malad inquiring about the same, i was given a very vague and illogical answer that my salary account has been converted to a normal account.
      I am very much baffled and astonished to know that an account that has been receiving salary every month for the past 8years from the same company with no breaks and disruptions has been converted to a normal account. As per my knowledge, if a salary account has to be converted to a normal account there is a prior intimation given via email and sms 7 days before, post which if there is no salary credited to the account, it would be converted to a normal account. However, in my case there was no intimation given nor have i taken break where my salary has not been credited as i have been working with sitel india pvt ltd for the past 8 yrs now.
      This has been very dissatisfying and troublesome as i have to follow-up on this in the middle of my schedule and there is not much information given by anyone whom i contact.. Apart from all this, when the same is questioned to the bank, the answers given are vague and arrogant because i was told that the conversion of my account to normal account was due to some technical glitch that has happened in the system. My biggest question is, “how did a system glitch happen to change my account status?” and “why was i not informed about the same?”. Last month, due to this unwanted circus stunt, i happened to miss my loan payment for which i would be charged an additional amount by the bank not to mention how it would affect my cibil scores.
      HDFC Bank customer support has been notified about the posted complaint.
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        I
        from Nashik, Maharashtra
        Oct 11, 2019
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        Address: Manmad, 423104

        Sir am imran shaikh saving a/c no [protected] hdfc bank manmad branch i have no any statement enqury loan enqury no bal enqury. But adhok stmt charges rs 118/- deduct my a/c. Sir please check us 10/10/2019 deduct 118/-my account. Sir i told branch but no respose of my complaint. Last time deduct rs 179/-cash deposit charges. But i have no comlaint. But this time no escuse. Sir plese check the prossiger
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Meghana Navale
          Oct 11, 2019
          Resolved
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          Resolved

          Hi,
          I use my international debit card in united kingdom and my international usage is enabled. But i'm being charged for using my card here. Please let me know why am i being charged for all the transaction i do.
          . Dc intl pos txn markup+st[protected]mir[protected] : rs. 50.69
          Dc intl pos txn markup+st[protected]mir[protected] : rs. 13.37
          . Dc intl pos txn markup+st[protected]mir[protected] : rs. 73.13
          Dc intl pos txn markup+st[protected]mir[protected] : rs. 47.36

          Kindly let me know more on the charged imposed at the earliest.
          Nov 24, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 11, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            G
            Govind Dua
            from Mumbai, Maharashtra
            Oct 11, 2019
            Resolved
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            Resolved

            Sir i applied for credit card on 30 september and today is 11 oct the status is showing on process from past 10 days pls help me with this when i will get my card tell me asap i have done all the formalities which have been asked from the bank all the documents have been submitted by me to bank please tell me when i will get my card from the bank since it has been 10 days i have nt receivd any msg or call from bank thanku
            Nov 14, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 11, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We observe that we have responded to your e-mail on October 03, 2019, at 06:32 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

            -Nadia
            HDFC Bank Customer Assistance
            Verified Support
            Oct 11, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We confirm that, we had already responded to your e-mail on October 10, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

            -Nadia
            HDFC Bank Customer Assistance
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              S
              Soundariya Subramanian
              from Mumbai, Maharashtra
              Oct 11, 2019
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              Address: 600097

              I am soundariya from chennai. Unauthorized amount rs.2990 deducted from my savings account with negative balance rs.-1330. After long complaint process. They respond one worst mail with fake reason such as i opt credit shield policy for my unused (Not even activated) credit card. Then i wrote a request letter to cancel that credit shield policy. Now after 20 days of frustrated now only my savings account bals become rs.0.00 from rs.-1330. I can't able to understand your policy details very disappointed. What about my money (Rs.2990). Not even single message or call i didn't have. Everything happened automatically.

              When i asked about this issue to bank people. They don't know. And then they raised some complaints regarding this issue to that credit card division.

              Please help me for this issue. I don't know what to do. Not even single person could know about this. From bank side there is no help and support. Same thing happened from customer care end

              Worst experience with hdfc bank
              This is my salary account also

              I am facing more problems due to this bank account issue

              Tell me whether refund is process or not
              16-sep-2019 this issue happend. Till now no response from bank side very very worst experience with this bank

              Mail i'd : ss. [protected]@gmail.com
              Reference no : [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                Veerareddy kallam
                from Mumbai, Maharashtra
                Oct 10, 2019
                Resolved
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                Resolved

                Address: Near SHANTHI NAGAR, Bangalore, Karnataka

                In 2015 myself KALLAM VEERARRDDY MY DECEASED SON KALLAM RAJKUMAR REDDY EMPNO R9351 THE COMPENSATION DETAILS AND WHAT HOW MUCH AMOUNT TO WHOM ACCOUNTS TRANSFERED NOT GIVEN CORRECTLY BY HFFC BANK PAD DEPARTMENT MUMBAI IN 2016 AFTER THE COMPLAINT IN 2016 BANK PEOPLE CALLED AND GIVEN RS 300000 CHEQUE ISSUED IN 2015 OCTOBER BUT GIVEN IN MARCH 2016 AT THAT TIME IM PARALYSED please register complaint and if any pending amounts release those amounts I need total details amounts how much transfered to whom accounts on which date
                +1 photos
                Nov 19, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 10, 2019
                Updated by Veerareddy kallam
                HDFC PAD DEPARTMENT NOT GIVING RIGHT INFORMATION REGARDING DECEASED EMPLOYEE DETAILS AND THIER COMPENSATION
                Oct 10, 2019
                Updated by Veerareddy kallam
                Nominee Details Had not been shown to family members and not given proper information
                Verified Support
                Oct 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We are looking into the issue and are arranging for a revert. Request you to write to PAD.[protected]@hdfcbank.com / Exit.[protected]@hdfcbank.com incase of any assistance in the interim.

                -Amitha
                HDFC Bank Customer Assistance
                Verified Support
                Oct 16, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly write to us at https://bit.ly/2Lzhyn3 mentioning your contact details to share the status of the settlement done. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Zubin
                HDFC Bank Customer Assistance
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                  D
                  Darsgah e Islamia
                  from Mumbai, Maharashtra
                  Oct 10, 2019
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                  Address: A26/6 1B suraj park samay pur new delhi, New Delhi, Delhi, 110042

                  I need my bike no duse certificatei as sopn as possible becouse i waiting your service i mam happy your service becouse you are largest bank in india i like your service becouse you are giving my noc till time now i need noc i had full &final two wheeller loan
                  I have a account in your bank but not received noc till time
                  I am happy your service
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    shagungupta_2007
                    from Moradabad, Uttar Pradesh
                    Oct 10, 2019
                    Resolved
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                    Resolved

                    HI Team,

                    Amazon has refunded money to my bank which was debited from my debit card. I also received message on amazon that - my refund on hdfc bank debit/atm card ending 4441 for rs. 1234.00 has been credited/reversed by amazon on[protected]". But till now i didn't received money in my bank account
                    My bank account number is [protected].
                    Amazon company send me reference numbers of refund for sending to HDFC bank customer care please send email /contact number so that l can send reference numbers
                    Oct 11, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
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                      C
                      chaitenya parkash
                      from Mumbai, Maharashtra
                      Oct 10, 2019
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                      Dear sir mam bank employee apke dusro ko bevkoof bnate he apki Kalka branch distt Pkl haryana k employee hunny ne 8.5 rate bolke loan apply krvaya puri processing fees lene k bad rate of interest k liye ki apka pf tds ni deduct hota map approved ni he 9.9 rate of interest. Lgega jbki already mera 9.35 rate pe loan chal rha he mujhe top up ki requirement thi isliye mene loan BT k liye apply kiya but apka bank customer bnane se phle itna galat behave kr rha he bad me kya krega my file no[protected] chaitenya parkash k name se he pls resolve matter ya mera pura refund kre ya fir Jo bole phle vo kre next time me kisi ko hdfc se loan k like recommend ni krunga me monthly 20 lac Ka business deta hu bank ko jb mere sath hi ESA behave he oro k sath kya hoga contact no [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        C
                        chaitenya parkash
                        from Mumbai, Maharashtra
                        Oct 10, 2019
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                        Dear sir mam meri complaint against miss guide ki he apke hdfc bank Kalka distt panchkula haryana me mene home loan Ka BT apply kiya tha jisme apke employee ne phle rate of interest 8.5 to 8.9 bola tha me bt isliye krva raha tha kyuki mujhe top up ki jrurat thi already mujhe 9.35 pe dhfl ne loan diya he pure document dene k bad or processing fees lene k bad case login hone k bad bank Ka exicutive bolta sir apka pf salary se deduct ni hota apke area me naksha pas ni hota to mc se likhva k do vo bhi de diya fir bolte apko 9.9 Ka rate lgega ap rich prime k customer ho mene bahut jgh call ki hdfc me kyuki me regular hdfc ko car loan Ka business deta hu but bolte isse kam rate ni lgega ap mail pe 9.9 OK karo tb hm apko loan de skenge me fasta kya na krta pura month ho gya mene apke banker k khne k OK kr diya kyuki unhone bola future me rate km ho skta he but aj firse dubara phone krke bol rhe he apko 11.75 ka rate of interest lgega or 12 lac Ka loan apko de skenge jbki 15 lac apply kiya tha me puri tarah se hdfc ki esi bekar service se dukhi hu jo customer ko miss guide krte he ap ya to mujhe Jo bola uspe loan OK karva k do ya mera fully refund vapis karo agr esa ni hota me next time kisi ko hdfc k liye recommend ni krunga Thanks Chaitenya parkash
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          naseeb8950925214
                          from Delhi, Delhi
                          Oct 10, 2019
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                          I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8217 without my concern on date:04/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                          +1 photos
                          Oct 10, 2019
                          Updated by naseeb8950925214
                          OneAssist Relationship Number : 5437757
                          Name :- Naseeb
                          Mobile No. :- [protected]
                          Credit Card Number Ending :- 8217
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                            C
                            cbk718
                            from Pune, Maharashtra
                            Oct 10, 2019
                            Resolved
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                            Resolved

                            Address: 560066

                            Hi team my hdfc credit card was closed two years ago followed by card number [protected].
                            But the card status is showing as inactive. Can you please close my credit card as noc and closed.
                            It is showing negative impact in my credit status as it is inactive. It will be helpful to improve my credit score.

                            Can you please review it on high priority and make it closed status.

                            Thanks in advance!
                            Nov 26, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/67268002 for any queries in this regard.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              A
                              Ashitosh Bhokare Patil
                              from Pune, Maharashtra
                              Oct 10, 2019
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                              Address: Kopargaon Maharashtra, Ahmednagar, Maharashtra, 423603

                              Hdfc charged my account for 885 rupees .I called customer care they also said we are not sure about this charges, they said visit branch they told me, i said raise a dispute and refund my money that time customer care executive said we don't know about this charges so we can't help you and call was ended by the executive. Is this hdfc bank service to customers, thats not at all previously also hdfc charged with 900 ruppes from account I was really frustrated about hdfc and their charges .please get my money back, or refund my money at any cost.
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Oct 10, 2019
                              Updated by Ashitosh Bhokare Patil
                              Hdfc charged my account for 885 rupees .I called customer care they also said we are not sure about this charges, they said visit branch they told me, i said raise a dispute and refund my money that time customer care executive said we don't know about this charges so we can't help you and call was ended by the executive. Is this hdfc bank service to customers, thats not at all previously also hdfc charged with 900 ruppes from account I was really frustrated about hdfc and their charges .please get my money back, or refund my money at any cost.
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                                Irfanm24
                                from Pune, Maharashtra
                                Oct 10, 2019
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 401201

                                On 5th october 2019 i had by mistaken transferred rs10, 000 to my friend hdfc credit card which is deactivated long back. I was supposed to transfer in his hdfc saving a/c.
                                I called hdfc phone banking to inform about this transaction. First i got answers i have to ask my friend to call hdfc credit card department about this then they will raise dd on his name.
                                2nd time when i called phone banker to clear things again i got different answer that nothing to do from my end amount will revert to my account with in 3 working days.
                                Now i am getting mail from hdfc support team that i have to fill and mail indemnity form to along with my saving account statement to chennai address.

                                Please let me know the procedure to revert rs10000 to my account.
                                Nov 11, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Abhijeet Singh Bulara
                                  from Patiala, Punjab
                                  Oct 10, 2019
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                                  Address: 141122

                                  I am not able to see or find the amount refunded by paytm mall website against the amount of 71000/- spent on 3-Oct 2019. I have cancelled the online order on 7-Oct 2019 (before delivery) and got a message form HDFC bank (screenshot attached) mentioning the reversal. Secondly, as the amount was supposed to be returned as EMI therefore I have been charged the EMI in my current cc bill statement.

                                  I have discussed the issue with my PB and HDFC customer care but could not get any satisfactory answer.
                                  +2 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    krishna7143
                                    from Visakhapatnam, Andhra Pradesh
                                    Oct 10, 2019
                                    Resolved
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                                    Resolved

                                    Address: Flot no 70,71 near MKBR garden, Kamala nagar , medically, uppal , Hyderabad, Hyderabad, Andhra Pradesh, 500039

                                    Hello,

                                    I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 885 inr from bank account without my notice.
                                    I am using hdfc bank platinum debit card. I had never requested hdfc bank executives for platinum debit card and they did not inform me about platinum card annual fee during the creation of bank account. I have past bad expirence with hdfc so that i cut my all other services except salary a/c but still.

                                    I want full refund now of 885 inr.
                                    I use hdfc account to deposit cash and i don't need higher credit limit debit card.
                                    Expecting to solve my issues asap.

                                    Regards,
                                    Krishna reddy
                                    Customer id 62719809
                                    +1 photos
                                    Nov 12, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 11, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have checked our records and confirm that said charges are debited for Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges http://bit.ly/2MxIq4B Please feel free to write to us using below URL further assistance http://bit.ly/337rdG1. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      Munish Sankhyan
                                      from Mohali, Punjab
                                      Oct 10, 2019
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                                      Address: Mohali, Punjab, 160059

                                      Hi,

                                      We are facing issue while we are making online payment every day (50-60 per day) OTP note received on time or on IVR which is not convince to process

                                      I m requested to you if you can help us out then please contact on [protected]

                                      Regards,
                                      Munish Sankhyan
                                      BLS Kendras
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                                        A
                                        Ani272727
                                        from Mumbai, Maharashtra
                                        Oct 10, 2019
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        I've done two transactions from my payzapp app in which one was from the wallet and the other was from the credit card attached to the app. Both my transactions failed at the third party site but the amount got deducted. I need the amount to be reverted back asap as the amount is big. Following are the two transaction ids -
                                        [protected]cq32ou3
                                        75401588
                                        Nov 11, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 11, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

                                        -Anay
                                        HDFC Bank Customer Assistance
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