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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 639

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Y
Yadav Nayan
from Mumbai, Maharashtra
Oct 11, 2019
Resolved
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My self ramnayan yadav, i was travelling to varanasi airport on 04.02.2019 then i need some cash i seen hdfc bank at jaunpur on my way. I removed 10000 rs cash but it was deducted twice i complaint to my axis bank twice my complaint number is [protected]
I went to sultanpur branch at axis bank i got information from help desk i need to lodge complaint against hdfc bank

Can any one give solution on it

[protected]

Still i am waiting feedback

I need to. See the hdfc bank footage for same day
Nov 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly liaise with the Card issuing Bank for further assistance in this regard.

-Anay
HDFC Bank Customer Assistance
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    S
    Siva Krishna Varma Gajarla
    from Hyderabad, Telangana
    Oct 11, 2019
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    Address: Hyderabad, Andhra Pradesh, 500076

    I had applied for hdfc fastag but the tag is tagged to some other user in gujarat. When i called the customer care, they asked to send an email to fastag. [protected]@insolutionsglobal.com which i sent along with rc copy, aadhaar and application copy on oct 2nd. When i called them today, they say they have not even received the email. I have not received any email bounce message as well.

    Can't understand how can they even tag it to someother customer inspite of having the documents as proof.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that our fastag team has contacted you and updated you on the status of the application. You may write to fastag team at fastag.[protected]@insolutionsglobal.com for further updates.

    -Nadia
    HDFC Bank Customer Assistance
    Oct 25, 2019
    Updated by Siva Krishna Varma Gajarla
    No resolution till now. and Fastag team never contacted me. I had to call them every time and even now they say its forwarded to concerned department, but don't have a date on when this will be resolved. Its raised on Oct2nd and totally non-responsive email mechanism with no Service request tracking or SLAs.
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      D
      Deep Singh Matharu
      from Nawanshahr, Punjab
      Oct 11, 2019
      Resolved
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      Address: Una, Himachal Pradesh, 174315

      I bought a product from amazon for ₹299 on 29 september 2019. I paid ₹3 by amazon pay balance and ₹296 by upi money transfer attached with my hdfc bank account. After receiving the order i canceled the order and requested for return and refund and amazon accept my this request. The amazon initiate my refund on 06 october 2019and they send me a refund reference #[protected] number and ask me to wait for 05 october 2019. I received my ₹3 amazon pay balance on same day when amazon initiated my refund but i haven’t receive my refund of ₹296 yet. I call amazon and ask them for my refund and they said that please contact with your bank customer care. Please help me out for this trouble.
      Oct 15, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 11, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Oct 11, 2019
      Updated by Deep Singh Matharu
      The link provided by you isn’t work properly, it ask for reference number but i don’t know that which type of reference number you need.
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        S
        skm1985
        from Pune, Maharashtra
        Oct 11, 2019
        Resolved
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        Resolved

        Address: Cholomandlam ins pvt ltd chennai, 600096

        My name is samir i have using hdfc zero balance salary account without any intimated they deducted 590 rs from my account as debit charge, after spoken a lady of hdfc customer care cheennai her name is vaishnavi, her behavior was very rude, and please helping me to get my money, hdfc simpley looting the customer and after call to customer no one giving proper response.

        Kindly help out on this issue
        Nov 11, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 11, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We have checked our records and confirm that the charge of Rs. 590/- levied to your account pertains to ECS debit return.

        In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

        Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

        We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

        -Nadia
        HDFC Bank Customer Assistance
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          K
          Kshetrimayum Sushma Devi
          from Mumbai, Maharashtra
          Oct 11, 2019
          Resolved
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          Resolved

          Address: Changangei Mayai Leikai, 795140

          As there was a credit of rs. 500 on 7th oct 2019. My account balance is 560. But yesterday i came to know that there was only 325 and there is a loss of rs.235 and i didn't even made any transaction. So, it should be there in the account. Moreover the debited amount is not reflected in statement too. Only the transaction made on 5th october 2019 reflect on the statement. And i have been trying to complain this through phone call but end up being call ended. So, i just want to file a complaint regards this.
          Nov 12, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 11, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Preethi
          HDFC Bank Customer Assistance
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            A
            Allan Panicker
            from Mumbai, Maharashtra
            Oct 11, 2019
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            Address: 103/B, Sagittarius, Divya Park, Jankalyan Nagar, Kharodi PO, Malwani, Malad (W), Mumbai City, Maharashtra, 400095

            Respected sir,

            I am an old account holder of your esteemed bank having a salary account in hdfc for 8 years. I have been getting my salary credited to the hdfc account with my branch located in malad orlem. The salary account that was supposed to be a zero balance account was not having the criteria of maintaining a minimum balance ever since day one when my account was opened in your bank as a salary account. However, to my biggest surprise from march 2018 i was getting deducted for non-maintenance of the minimum balance in the account. I had raised a complaint with hdfc regarding the same via email and had received a reply from an employee in your bank named payal rathod (Payal. [protected]@hdfcbank.com) on 18 may’18 stating that the charges levied would be reverted to the account.
            However, these deductions are continuing in the account every month for the past many months. When i had walked into your orlem branch in malad inquiring about the same, i was given a very vague and illogical answer that my salary account has been converted to a normal account.
            I am very much baffled and astonished to know that an account that has been receiving salary every month for the past 8years from the same company with no breaks and disruptions has been converted to a normal account. As per my knowledge, if a salary account has to be converted to a normal account there is a prior intimation given via email and sms 7 days before, post which if there is no salary credited to the account, it would be converted to a normal account. However, in my case there was no intimation given nor have i taken break where my salary has not been credited as i have been working with sitel india pvt ltd for the past 8 yrs now.
            This has been very dissatisfying and troublesome as i have to follow-up on this in the middle of my schedule and there is not much information given by anyone whom i contact.. Apart from all this, when the same is questioned to the bank, the answers given are vague and arrogant because i was told that the conversion of my account to normal account was due to some technical glitch that has happened in the system. My biggest question is, “how did a system glitch happen to change my account status?” and “why was i not informed about the same?”. Last month, due to this unwanted circus stunt, i happened to miss my loan payment for which i would be charged an additional amount by the bank not to mention how it would affect my cibil scores.
            HDFC Bank customer support has been notified about the posted complaint.
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              I
              from Nashik, Maharashtra
              Oct 11, 2019
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              Address: Manmad, 423104

              Sir am imran shaikh saving a/c no [protected] hdfc bank manmad branch i have no any statement enqury loan enqury no bal enqury. But adhok stmt charges rs 118/- deduct my a/c. Sir please check us 10/10/2019 deduct 118/-my account. Sir i told branch but no respose of my complaint. Last time deduct rs 179/-cash deposit charges. But i have no comlaint. But this time no escuse. Sir plese check the prossiger
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Meghana Navale
                Oct 11, 2019
                Resolved
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                Resolved

                Hi,
                I use my international debit card in united kingdom and my international usage is enabled. But i'm being charged for using my card here. Please let me know why am i being charged for all the transaction i do.
                . Dc intl pos txn markup+st[protected]mir[protected] : rs. 50.69
                Dc intl pos txn markup+st[protected]mir[protected] : rs. 13.37
                . Dc intl pos txn markup+st[protected]mir[protected] : rs. 73.13
                Dc intl pos txn markup+st[protected]mir[protected] : rs. 47.36

                Kindly let me know more on the charged imposed at the earliest.
                Nov 24, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  G
                  Govind Dua
                  from Mumbai, Maharashtra
                  Oct 11, 2019
                  Resolved
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                  Resolved

                  Sir i applied for credit card on 30 september and today is 11 oct the status is showing on process from past 10 days pls help me with this when i will get my card tell me asap i have done all the formalities which have been asked from the bank all the documents have been submitted by me to bank please tell me when i will get my card from the bank since it has been 10 days i have nt receivd any msg or call from bank thanku
                  Nov 14, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 11, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We observe that we have responded to your e-mail on October 03, 2019, at 06:32 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                  -Nadia
                  HDFC Bank Customer Assistance
                  Verified Support
                  Oct 11, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We confirm that, we had already responded to your e-mail on October 10, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

                  -Nadia
                  HDFC Bank Customer Assistance
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                    S
                    Soundariya Subramanian
                    from Mumbai, Maharashtra
                    Oct 11, 2019
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                    Address: 600097

                    I am soundariya from chennai. Unauthorized amount rs.2990 deducted from my savings account with negative balance rs.-1330. After long complaint process. They respond one worst mail with fake reason such as i opt credit shield policy for my unused (Not even activated) credit card. Then i wrote a request letter to cancel that credit shield policy. Now after 20 days of frustrated now only my savings account bals become rs.0.00 from rs.-1330. I can't able to understand your policy details very disappointed. What about my money (Rs.2990). Not even single message or call i didn't have. Everything happened automatically.

                    When i asked about this issue to bank people. They don't know. And then they raised some complaints regarding this issue to that credit card division.

                    Please help me for this issue. I don't know what to do. Not even single person could know about this. From bank side there is no help and support. Same thing happened from customer care end

                    Worst experience with hdfc bank
                    This is my salary account also

                    I am facing more problems due to this bank account issue

                    Tell me whether refund is process or not
                    16-sep-2019 this issue happend. Till now no response from bank side very very worst experience with this bank

                    Mail i'd : ss. [protected]@gmail.com
                    Reference no : [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      V
                      Veerareddy kallam
                      from Mumbai, Maharashtra
                      Oct 10, 2019
                      Resolved
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                      Resolved

                      Address: Near SHANTHI NAGAR, Bangalore, Karnataka

                      In 2015 myself KALLAM VEERARRDDY MY DECEASED SON KALLAM RAJKUMAR REDDY EMPNO R9351 THE COMPENSATION DETAILS AND WHAT HOW MUCH AMOUNT TO WHOM ACCOUNTS TRANSFERED NOT GIVEN CORRECTLY BY HFFC BANK PAD DEPARTMENT MUMBAI IN 2016 AFTER THE COMPLAINT IN 2016 BANK PEOPLE CALLED AND GIVEN RS 300000 CHEQUE ISSUED IN 2015 OCTOBER BUT GIVEN IN MARCH 2016 AT THAT TIME IM PARALYSED please register complaint and if any pending amounts release those amounts I need total details amounts how much transfered to whom accounts on which date
                      Nov 19, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Oct 10, 2019
                      Updated by Veerareddy kallam
                      HDFC PAD DEPARTMENT NOT GIVING RIGHT INFORMATION REGARDING DECEASED EMPLOYEE DETAILS AND THIER COMPENSATION
                      Oct 10, 2019
                      Updated by Veerareddy kallam
                      Nominee Details Had not been shown to family members and not given proper information
                      Verified Support
                      Oct 11, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are looking into the issue and are arranging for a revert. Request you to write to PAD.[protected]@hdfcbank.com / Exit.[protected]@hdfcbank.com incase of any assistance in the interim.

                      -Amitha
                      HDFC Bank Customer Assistance
                      Verified Support
                      Oct 16, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly write to us at https://bit.ly/2Lzhyn3 mentioning your contact details to share the status of the settlement done. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        D
                        Darsgah e Islamia
                        from Mumbai, Maharashtra
                        Oct 10, 2019
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                        Address: A26/6 1B suraj park samay pur new delhi, New Delhi, Delhi, 110042

                        I need my bike no duse certificatei as sopn as possible becouse i waiting your service i mam happy your service becouse you are largest bank in india i like your service becouse you are giving my noc till time now i need noc i had full &final two wheeller loan
                        I have a account in your bank but not received noc till time
                        I am happy your service
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          shagungupta_2007
                          from Moradabad, Uttar Pradesh
                          Oct 10, 2019
                          Resolved
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                          Resolved

                          HI Team,

                          Amazon has refunded money to my bank which was debited from my debit card. I also received message on amazon that - my refund on hdfc bank debit/atm card ending 4441 for rs. 1234.00 has been credited/reversed by amazon on[protected]". But till now i didn't received money in my bank account
                          My bank account number is [protected].
                          Amazon company send me reference numbers of refund for sending to HDFC bank customer care please send email /contact number so that l can send reference numbers
                          Oct 11, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
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                            chaitenya parkash
                            from Mumbai, Maharashtra
                            Oct 10, 2019
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                            Dear sir mam bank employee apke dusro ko bevkoof bnate he apki Kalka branch distt Pkl haryana k employee hunny ne 8.5 rate bolke loan apply krvaya puri processing fees lene k bad rate of interest k liye ki apka pf tds ni deduct hota map approved ni he 9.9 rate of interest. Lgega jbki already mera 9.35 rate pe loan chal rha he mujhe top up ki requirement thi isliye mene loan BT k liye apply kiya but apka bank customer bnane se phle itna galat behave kr rha he bad me kya krega my file no[protected] chaitenya parkash k name se he pls resolve matter ya mera pura refund kre ya fir Jo bole phle vo kre next time me kisi ko hdfc se loan k like recommend ni krunga me monthly 20 lac Ka business deta hu bank ko jb mere sath hi ESA behave he oro k sath kya hoga contact no [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              chaitenya parkash
                              from Mumbai, Maharashtra
                              Oct 10, 2019
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                              Dear sir mam meri complaint against miss guide ki he apke hdfc bank Kalka distt panchkula haryana me mene home loan Ka BT apply kiya tha jisme apke employee ne phle rate of interest 8.5 to 8.9 bola tha me bt isliye krva raha tha kyuki mujhe top up ki jrurat thi already mujhe 9.35 pe dhfl ne loan diya he pure document dene k bad or processing fees lene k bad case login hone k bad bank Ka exicutive bolta sir apka pf salary se deduct ni hota apke area me naksha pas ni hota to mc se likhva k do vo bhi de diya fir bolte apko 9.9 Ka rate lgega ap rich prime k customer ho mene bahut jgh call ki hdfc me kyuki me regular hdfc ko car loan Ka business deta hu but bolte isse kam rate ni lgega ap mail pe 9.9 OK karo tb hm apko loan de skenge me fasta kya na krta pura month ho gya mene apke banker k khne k OK kr diya kyuki unhone bola future me rate km ho skta he but aj firse dubara phone krke bol rhe he apko 11.75 ka rate of interest lgega or 12 lac Ka loan apko de skenge jbki 15 lac apply kiya tha me puri tarah se hdfc ki esi bekar service se dukhi hu jo customer ko miss guide krte he ap ya to mujhe Jo bola uspe loan OK karva k do ya mera fully refund vapis karo agr esa ni hota me next time kisi ko hdfc k liye recommend ni krunga Thanks Chaitenya parkash
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                naseeb8950925214
                                from Delhi, Delhi
                                Oct 10, 2019
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                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8217 without my concern on date:04/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                                Oct 10, 2019
                                Updated by naseeb8950925214
                                OneAssist Relationship Number : 5437757
                                Name :- Naseeb
                                Mobile No. :- [protected]
                                Credit Card Number Ending :- 8217
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                                  cbk718
                                  from Pune, Maharashtra
                                  Oct 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: 560066

                                  Hi team my hdfc credit card was closed two years ago followed by card number [protected].
                                  But the card status is showing as inactive. Can you please close my credit card as noc and closed.
                                  It is showing negative impact in my credit status as it is inactive. It will be helpful to improve my credit score.

                                  Can you please review it on high priority and make it closed status.

                                  Thanks in advance!
                                  Nov 26, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 11, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/67268002 for any queries in this regard.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    A
                                    Ashitosh Bhokare Patil
                                    from Pune, Maharashtra
                                    Oct 10, 2019
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                                    Address: Kopargaon Maharashtra, Ahmednagar, Maharashtra, 423603

                                    Hdfc charged my account for 885 rupees .I called customer care they also said we are not sure about this charges, they said visit branch they told me, i said raise a dispute and refund my money that time customer care executive said we don't know about this charges so we can't help you and call was ended by the executive. Is this hdfc bank service to customers, thats not at all previously also hdfc charged with 900 ruppes from account I was really frustrated about hdfc and their charges .please get my money back, or refund my money at any cost.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Oct 10, 2019
                                    Updated by Ashitosh Bhokare Patil
                                    Hdfc charged my account for 885 rupees .I called customer care they also said we are not sure about this charges, they said visit branch they told me, i said raise a dispute and refund my money that time customer care executive said we don't know about this charges so we can't help you and call was ended by the executive. Is this hdfc bank service to customers, thats not at all previously also hdfc charged with 900 ruppes from account I was really frustrated about hdfc and their charges .please get my money back, or refund my money at any cost.
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                                      I
                                      Irfanm24
                                      from Pune, Maharashtra
                                      Oct 10, 2019
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 401201

                                      On 5th october 2019 i had by mistaken transferred rs10, 000 to my friend hdfc credit card which is deactivated long back. I was supposed to transfer in his hdfc saving a/c.
                                      I called hdfc phone banking to inform about this transaction. First i got answers i have to ask my friend to call hdfc credit card department about this then they will raise dd on his name.
                                      2nd time when i called phone banker to clear things again i got different answer that nothing to do from my end amount will revert to my account with in 3 working days.
                                      Now i am getting mail from hdfc support team that i have to fill and mail indemnity form to along with my saving account statement to chennai address.

                                      Please let me know the procedure to revert rs10000 to my account.
                                      Nov 11, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 11, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        A
                                        Abhijeet Singh Bulara
                                        from Patiala, Punjab
                                        Oct 10, 2019
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                                        Address: 141122

                                        I am not able to see or find the amount refunded by paytm mall website against the amount of 71000/- spent on 3-Oct 2019. I have cancelled the online order on 7-Oct 2019 (before delivery) and got a message form HDFC bank (screenshot attached) mentioning the reversal. Secondly, as the amount was supposed to be returned as EMI therefore I have been charged the EMI in my current cc bill statement.

                                        I have discussed the issue with my PB and HDFC customer care but could not get any satisfactory answer.
                                        HDFC Bank customer support has been notified about the posted complaint.
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