Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 633

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajoy Kaushik
from Karaikal, Puducherry
Nov 23, 2019
Report
Copy

Address: 65 srinivasa nagar, Thanjavur, Tamil Nadu, 612401

Hdfc bank fastag — application reference number: hfr471462

I had applied hdfc fastag through online and made payment of 500 inr twice as the first application had no response. The first application number is hfr354895. The reference number of the application is hfr471462 and hfr354895.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please dont cheat people when you dont have a proper system.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sumu15
    from Pune, Maharashtra
    Nov 23, 2019
    Report
    Copy

    Address: Amravati, Maharashtra

    I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number hfr441303 of the application is. I have uploaded rc copy then there is no update.

    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

    I have been with hdfc for 4 years now
    The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      amitava82
      from Bengaluru, Karnataka
      Nov 23, 2019
      Report
      Copy

      Address: 560090

      I've applicated for fastag on 10th november (Hfr350473). It has been over 13 days and still no response from bank. The customer service number is not reachable and there is no way to contact anyone regarding this. This is unacceptable from a leading bank. I've paid rs.500 for this. I want refund. Fastag is available for free from govt and other companies. You guys are scamming us.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ravi V Reddy
        from Chennai, Tamil Nadu
        Nov 23, 2019
        Report
        Copy

        Address: 560067

        Not received fastag rfid and wallet id due to which unable to login, activate and manage my fastag account.

        I have not received any of these details from bank. When i try to register online they are asking for details such as rfid and wallet id and i have not received any sms/mailer with these details.

        I did search online for a solution bit couldn't find.

        Also i tried calling customer care number mentioned for hdfc fastag but the same is not functional.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aravindh T
          from Chennai, Tamil Nadu
          Nov 23, 2019
          Resolved
          Report
          Copy
          Resolved

          I applied hdfc fastag online couple of days before. Post payment online portal said application would be sent to email id but haven't got it yet. Also there is no call from hdfc customer care. Charges were payed (500). When would i be getting any update on this.

          I have linked the application with my hdfc account too and uploaded rc copy for faster clearance

          Application id : hfr437596
          Dec 5, 2019
          Complaint marked as Resolved 
          Fastag received
          HDFC Bank customer support has been notified about the posted complaint.
          Nov 25, 2019
          Updated by Aravindh T
          Thanks for assistance. Got notification from bank with customer details. Want to understand when Fastag will be delivered
          Verified Support
          Nov 25, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected]. Note:- Dispatch details of the TAG will be shared with you through SMS.

          -Zubin
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Payal Luthra
            from Karnal, Haryana
            Nov 22, 2019
            Report
            Copy

            I had applied to hdfc for fastag on march 1 with application reference number hfr 106699 and made a payment of 500 rupees. They sent me a mail to send aadhar which i replied to but i didn't get my fastag.

            Again i applied for the same on nov 12 by making another payment but haven't got the fastag still at my address.
            The customer care number is either busy or not attended to.
            Never expected this kind of service from hdfc
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Atul Sachdeva1
              from Delhi, Delhi
              Nov 22, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: 110091

              I have applied for hdfc fastag on 14th nov. 2019. I have received a confirmation on my mail with reference no. Hfr376183.
              But till date i have not received the fastag. As it is compulsory from 1st december so i need it to fix on my car. It is quite frustrating for me to chose hdfc to purchase fastag. Please let me know when my issue will get resolved.
              Dec 28, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 23, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

              -Manoj
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                amitgg1612
                from Gurgaon, Haryana
                Nov 22, 2019
                Report
                Copy

                I have paid 500/- for fastag on[protected] with application reference number hfr469712. It was mentioned that the fastag application pdf would be sent to me in e-mail but i have not received any e-mail or sms. Calling customer care on[protected] but no one is picking the phone.

                Note for hdfc people - i have already given reference number above which can be used to get all the details regarding the application. Also attaching the screenshot.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  AKG 0510
                  from Pune, Maharashtra
                  Nov 22, 2019
                  Report
                  Copy

                  Address: Flat No 1, Anand Apartment,, Main Road, Near Ganapati Temple,, Mamata Nagar, Old Sangavi, Pune, Maharashtra, 411027

                  Applied for fastag on 09th nov. Till date no update from the bank.
                  While applying it was promised that fastag will be delivered in 7 days.
                  Customer care no provided by them is not reachable.
                  No mail id was provided.
                  Even relationship manager couldn't help in this matter.
                  This is very pathetic service for a preferred banking customer.
                  At least bank should have informed that it is getting late.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    garvita.chalana
                    from Ludhiana, Punjab
                    Nov 22, 2019
                    Report
                    Copy

                    I have applied for hdfc fastag on 13/11/2019. There has been lack of communication. My application number is: hfr368555.

                    Unfortunately there is no active communication channel to reach out for application status. Toll free number given[protected] not working. Even after being dialed for 5 minutes no response. No way to reach out to them. Pathetic service.
                    Dear Customer,

                    Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Avdhesh Soni
                      from Bengaluru, Karnataka
                      Nov 22, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Bangalore, Karnataka, 560067

                      I have applied for fasttag through hdfc bank on 14th november however i have not yet received any update. I have paid inr 500 for the fasttag. My application number is hfr372169. It is very worst situation as we r in grey area we r not receiving any update and even don’t what has happened with my amount. The deadline is close for fastag i. E december 1 and i need to travel on 3rd december, don’t know how i will make it.
                      Dec 24, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 22, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,



                      Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.



                      -Manoj

                      HDFC Bank Customer Assistance
                      ISsue not yet resolved n I have not yet received fastag. My brother applied through Paytm on 27th November n he received his fastag yesterday. Hdfc is worst here. Pathetic n ridiculous service by Hdfc.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vadivel Babu
                        from Tiruchirappalli, Tamil Nadu
                        Nov 22, 2019
                        Report
                        Copy

                        Address: 53A Rajiv Gandhi Nagar, Madura Mottur Orrikai Post, Kanchipuram, Tamil Nadu, 631502

                        Dear team :

                        This is yasotha from kanchipuram my resisterd mobile number was [protected]. I was take bike for last year 12/2018 through hdfc bike loan. My first emi was started 02/2019. I was pay more than 5 dues late but correctly pay no pending. Due to my family stuation i was pay not correctly last 3 month. I was pay my amount surely. The collection person was coming standing my home in street. They speech roudly. And unethical speech. My registered loan address
                        53/a rajuv gandhi nagar.
                        Madura mottur.
                        Orikkai post
                        Kanchipuram -631502. Collection person was standing out my home every day really i shame on me. And also nite also they wait in my home outside 3 person daily. Its very very unethical things please clear the issue as soon as possible. I am already complient same this form. But after also they doing same things only.. Her nobody cheat stuation thats why late. Clear the issue immdiatly.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kontham saikanthreddy
                          from Visakhapatnam, Andhra Pradesh
                          Nov 22, 2019
                          Report
                          Copy

                          Address: hyderabad, Rangareddy, Andhra Pradesh, 500005

                          I am an hdfc bank account holder and also my account is an salary account, so as i dont have any such charges so called as amb charges as i seen in the last complaint explanation by hdfc customer service representative,
                          I was charged & the resons is that "mi revenue hold through gefu" i dont know the reason behind that 117.35 was debited from my account i need an immediate reason for that and the amount to be refunded
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 22, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
                          Nov 23, 2019
                          Updated by kontham saikanthreddy
                          i cannot see the reference number as it is showing as protected
                          i have added the image below please share me the same on my mail id [protected]@gmail.com

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sandyraksha
                            from Kolkata, West Bengal
                            Nov 22, 2019
                            Report
                            Copy

                            Address: Sandeep Jain A 9 TIWARI KA BAG ACARYA KRIPLANI MARG ADRESH NAGAR JAIPUR, Jaipur, Rajasthan, 302004

                            We have purches garments on 15/06/2019 marda apparels jaipur
                            120 days goes we have not received cash back 10%. Amount 5497.00
                            Shopkepar told hdfc cardit offer 10 % cash back on cardit card so we have purches garments, thank you

                            Card no. Sandeep jain [protected]
                            My address. A 9 tiwari ka adrash nager acarya kriplani marg adresh nagar jaipur
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              from Chengalpattu, Tamil Nadu
                              Nov 22, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have got hdfc fastag delivered and i have recharged my wallet but my fastag shows in suspended state when i try to use in toll plaza.

                              I am trying to reach toll free service number but it is always busy. I am really fed up now. There no other way to contact hdfc fastag. They don't provide any email id for contact.

                              I have been uses all other services of hdfc back since 15 years, but this is most pathetic experience.

                              This is the only place i can find through which i hope i can reach to hdfc team.
                              Dec 23, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 22, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected] for further assistance in this regards.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Sinse dol was 17/8/19 till date i didnt get my salary and fnf
                              My employee id is 209360
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kingfisherinternational
                                from Delhi, Delhi
                                Nov 22, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 14 Sheesham Lane,, Dera Mandi Road,, Mandi, 110047

                                Hello sir / madam,

                                I have not received by wallet id for my customer id 60622542. Because of this i am not able create fastag account for myself.

                                I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

                                Please help,

                                Thanks,
                                Dec 28, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 22, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,


                                For further assistance in this regard, you may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected].




                                -Nadia

                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  nimitidixit
                                  from Noida, Uttar Pradesh
                                  Nov 22, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: New Delhi, Delhi

                                  I booked a fastag on hdfc fastag portal and paid rs. 500 through my credit card. I did not receive any confirmation even the web page went blank and nothing populated. However, on the previous screen, i had noted down the reference id hr[protected] which was visible while entering credit card details
                                  For payment.
                                  I tried calling the hdfc fastag helpline[protected] throughout the day but the number seems not working and the call doesn't go through saying "number you have dialled is busy".

                                  Please help.
                                  Nimit dixit
                                  Dec 28, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 22, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                  -Manoj

                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ranganath Gupta
                                    from Bengaluru, Karnataka
                                    Nov 22, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Hi,
                                    I have been customer of hdfc bank for more than 10 years. I completed the fast tag application (Ref. No - hfr332178). I did the same on 7-nov-2019. Till date no response nor received the application. I paid through hdfc credit card.
                                    Trying to reach support number and always busy. Not able to connect to anyone.
                                    Request for help.
                                    Best regards,
                                    Ranganath gupta
                                    Dec 27, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 22, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Thank you Manoj. Waiting for the arrival of the Fastag.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Karthick Ezhilmaran
                                      from Mumbai, Maharashtra
                                      Nov 22, 2019
                                      Report
                                      Copy

                                      Address: 269, phase -1, vallalar, Vellore, Tamil Nadu, 632009

                                      I applied for fast tag from hdfc portal on 14th november 2019. Still i didn't receive the fast tag and no confirmation mail from hdfc. Amount of rs.500/- deducted from my account. Reference no. Hfr375376. Hdfc customer care is the worst ever i have seen. Even govt customer care are better than hdfc customer care. Been trying to these numbers for many days...
                                      [protected]
                                      1033.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Venkat0302
                                        from Hyderabad, Telangana
                                        Nov 22, 2019
                                        Report
                                        Copy

                                        Address: 500034

                                        Hi team,

                                        I am an andhra bank account holder. The issue is on[protected], i have withdrawn 20, 000 from hdfc atm in kalwakurthy village. I tried to withdraw more 10, 000. But the machine shown a alert message as "you exceeded the per day transaction amount". So i coud'nt withdraw the 10, 000. So finally i could withdraw only rs.20, 000. Today[protected] i checked my account balance, it is showing like i withdrawn 30, 000. Please help me in refunding my amount back. I have to survive with that money only.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 22, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Kindly liaise with the card-issuing bank for further assistance regarding your concern.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Nov 22, 2019
                                        Updated by Venkat0302
                                        Hi Anay,

                                        Can you please Include Andhra Bank in this thread.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit