HDFC Bank Complaints & Reviews

My name is avi poddar and my customer id is[protected] and current account number is [protected], branch name-kanchrapara (Ifsc code-hdfc0002591). I requested to install a mini merchant pos machine for my shop. Bank executive call me and verifying my all details then physically verify all details then install a pos machine after deduct annual rental. After 7days automatically deactive my tid. Bank relationship manager and bank manager told me it can take upto 7days for refund my annual charge, but 1month to go, i am not getting any refund. Please action the bank manager for miscommittment.

What are you doing. why i could not receive any help from your end. can you tell me the exact reason, why i am unable to get any proper solution.

if you are not capable for any type of help. so why you open this window for complaint or helplines...

Debited amount for a transaction which i have not done thrice. My account balance has been deducted thrice for
1. Amazon prime pos debit
2. Debit card pur adj dt
3. Rvsl dc intl pos txn markup+st
I have not made any of these transactions. I requested my card to block after seeing first transaction but still 2 further deductions took place. Then after a week or so i got all amount reversed, w/o any intimation or information from the bank. I really don't know what is happening with my account.

I have applied online fastag on 21.09.2019. Application reference number is hfr250515. I have also received the customer id and wallet id on 23.09.2019. But still i have not received the fastag rfid tag.
I have contacted hdfc fastag customer care several times and as per their guidance i have sent 4 email to fastag. [protected]@insolutionsglobal.com and not even received any reply.
In that email, i requested to send the fastag rfid to my current address in bangalore.

I am not satisfied with the service from hdfc.
Kindly look into this issue and send me the courier tracking details to me immediately.

Today was amount of 2599 debited from my account of hdfc bank in mumbai at cponeassis at 20:33pm, without any information or without informing me or without sending otp or phone call to me.
And etlis bank have to inform me before the transaction.

Also amount 5400 rs debit from my account on 04/09/2018 and i have complained many times but did not given good response from bank. And after this transaction i applied new card with insurance for dispute transaction.

I want to reverse my amount with interested. I have frastaed.

Regards
Vichitra kaushik
[protected]

I want my money back in my account urgently and information about this why it was debited from my account.

I have a salary account with hdfc bank. on September 9th my account has debited 566rs as ach debit return charges I tried to call HDFC customer care no response and on October 10 again 575 has been charged for same reason I complain and got a call from hdfc customer telling that is has been charged for your loan. I don't have any of the loans till now...

Dear sir,

I would like to tell you that, i applied an application to get the hdfc credit card, its been around more than one week.
After getting the reference number from hdfc bank behalf, i tried to check the status on their respective site.
Before it was showing inprocess and today when i was checking then i found it is decline.
Even i can assure you that, i gave the documents which was true to the best of my belief.
I gave more than 6 months my bank statement.
Main thing is that i didn't get any information about that application has been declined on hdfc bank behalf.
I tried couple of times to co-ordinate with customer care, but can't able to connect with them.

I would like to request you that please resolve this issue asap.

HDFC BANK given a worst customer support and redecules response by bank. No one can accepting my complaint all are saying contact with this and all.
As per home loan requirements I submitted all the documents and also submitted additional documents but now executive and credit manager not responsding about my loan.Executive manager submitted all documents but credit manager not a response in proper maneer. And now executive manager and credit manager switch off contact number.not answer call. When I was apply for complaint for that customer care not allow to do compaint against them. Just talking stupid things. And this is ridiculous response by HDFC bank.
I am waiting for my loan approval more than 35 days. But till now not a get a proper response.

I had made a transaction at louis philippe karol bagh store on 20th june for rs.10, 499 with an offer running that 10% cashback will be processed for payment through hdfc cards. I had used my hdfc regalia card, haven't received cashback despite 90 days window being over.

I have 4 other credit cards and have never faced a challenge when it comes to receiving cashback within the stipulated period. This is not the kind of service you expect when you sign up for especially a premium card.

Hi,

On 14th Oct 2019, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 120717-mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks

I have salary account #[protected] and also a loan#50801710 running with hdfc bank since last around 2 years. Its emi was bounced for 4-5 months from nov 2018 to may 2019 due to some medical emergency at my home (I also informed bank regard this before bouncing) which i made clear in april-may paying whole money with all charges. Now when my salary for sep credited in my account they deduct around 1500 from account saying its for emi bounce charges of april and may month. I had raised grievance for it number[protected] and i received call from one of hdfc personnel named vishal arora from one of branch in bhiwani with number #[protected]. I asked only two question from vishal:
1) i asked if these are bounced in april-may then why you are debitong after 5-6 months in month of october, his answer was very rude that bank can deduct any time. How it is possible? Is bank a monopoly firm so that he can deduct any time.

2) secondly i asked if this amount you are deducting why there is no message at my number. At least i should be informed, but again his answer was very unprofessional and rude said that bank will not come to you to tell these things. You can check your loan statement.

As an employee if this is happening then we need to visit bank branch periodically which is not so easy to skip office and go to branch. Its not my problem its problem every middle man who is working in private firm. Bank deduct money then normal man have to visit branch many times without any solution.in last only you are our hope in this case. Please have a look into this on priority and help me to get refund asap and also please have a strict action for people like vishal who if can't help anyone atleast can talk patiently with their customer.

I have purchase some merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank credit card but the cashback amount has not been credited in my account. It’s been 110 days. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days.

Hi I have taken credit card settlement and it complete for the month October 2019.for settlement process happens it shows minus amount and I can't pay that such amount..so I want reopen a salary account here..due to this minus amount I can't open it ..I have no dues to pending..

CC NO-[protected]

I am very disappointed by cc collection team as well as its procedures.
First of all they put my account on hold without prior information and secondery when i contacted customer care they gave me wrong information. I been told if i will pay my minimum due. My account hold will be removed. But even after paying minimum account it took 6days to reflect in system though it was cash deposit into bank.

Will never recommend any of its service or product in future after this experience.

Hi I am facing still moreover issues with hdfc ATM card.if I give valid 4 digit ATM pin no with correctly way but that went wrong like incorrect pin...I used almost so much of methods to try reset the pin no...but no use..please check this issue...and give me one fulfill solution..

Thank,
Kaviya

I have lost my food card which i got from cognizant. Currently i am working with ibm. Need help in order to get the new card and the pending amount in the new card which was around 2k. I already tried calling hdfc customer care more than 10 times but could not get any respond. Let me know if there is any mail id where i can raise the request for the same.

Thanks
Rupa kumari
Rupakum.[protected]@gmail.com

Hi team,
I have done a transaction on petrol pump and i have swipe my credit card on machine which was showing sticker of hdfc. But still when i see my transaction history i see below deduction.

I have been charged rs.2950 on credit card. When there is so such law how come amount is getting deducted.

Kindly look into the issue asap.
Please let me know if you need any more details on it.

I have cleared all my hdfc credir card bill, still my account is on hold. It needs to be released immediately as i facing a lot of issues. My caed number ends with 4401 and needs to be resolved immediately.

I ahve multiple times called since last 15 days and tried to reacj customer care but with failed resolution. Everytime they say they will call back, but they dont.

I have paid all dues now the account hold needs to be removed immediately

I am a client of your bank for the past one year. I had requested for priority pass of my regalia credit card thrice but i don't know why you guys are not sending it. I applied through cybercity gurugram branch thrice and one more thing there is no confirmation of anything like no mails that is it dispatched or reason why not delivered yet.

I went to the branch of cybercity, they made a call to customer care and applied it again. I am following this process since 4 months and not getting any clarification why i am not getting it? Is there any proper solution???

I am sad to say that despite making calls to your customer-care center there has been no action taken till date.

I request you to look into my case and help me at the earliest and oblige.

Thanking you

Ms tanvi sharma called me and said that i have an investment on 23/03/2010 and paid rs.50, 000/ and since having lock in period of 3yrs and paid for only one year it has come for termination and you can call our regional manager sanjay singhania for settlement purpose.
Sanjay singhania said your case to be referred to irda for approval it will come on monday. On monday he said approval code is hdfc014927ia and you have to buy either from bharti axa life insurance co. Or india first lic.
Bharti axa lic contact person pankaj kulkarni asked to arrange for payment and when i said not having one lac payment asked me to call sanjay singhania, he suggested for credit card payment else tomorrow policy will terminate.
Pankaj kulkarni sent me policy as secure income plan proposal and asked me to fill up alongwith kyc detail and pan card aadhar card & online payment detail sucessful receipt. Asked me that next day a person will come and give him cancelled cheque of any bank. Tomorrow person will come — tell me what should i do? Complaint to police?
Please advice me quickly.
This seems to be same fraud group.
Please help.