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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 636

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R
rakeshjangra17
from Mumbai, Maharashtra
Oct 12, 2019
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lien on salary account

Address: huz khas, New Delhi, Delhi, 110017

My self rakesh. I recently join job after a long period of time employer opened my salary account in hdfc bank but when i receive my first salary bank lien on my account and i am not able to withdraw amount. Due to accident i was job less last 2 years. I want settle my outstanding amount of credit card. But no response from customer care. They give me a contact no [protected], 02, 03, 04 but no one pick call and i also visit branch they dont...
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J
James Job
from Hosur, Tamil Nadu
Oct 12, 2019
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Address: Bangalore, Karnataka, 560043

In the month of may there has been a transaction of over one lakh that was made and subsequently due to insufficent balance in my bank my minimum amount was deducted. I am surprised not the bank or the credit card division reached out to me to check why a customer since 15 years is defaulting on payment instead has been convinently charging me finance charges and continuing to deduct the minimum balance.
I realised this last week and reached out to your customer contact and my relationship manager at the branch. I dont see any emphaty nor any revert.
I will ensure that i pay my balance amount immediately minus all the finance charges and stop all the future dealings with hdfc. By the way i had taken two home loans and ensure payments were made muxch before the stipulated tenure.
My only request to you is to please ensure that you do not treat customers just as to generate revenue but with whom there is a long term relationship that is mantained.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    Smriti@2001
    from Delhi, Delhi
    Oct 12, 2019
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    Hi,

    I’m smriti and i just got charged with ₹6700 on my credit card on 12th oct, 2019 at 4:44am.
    I did not make any transaction or purchase any type of content off of itunes.
    I have already changed my card once due to such a fraudulent scam and i do not wish for it to happen again.
    Request you to take strict actions.
    Kindly look into it asap, please.
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      N
      Neefa
      from Tirunelveli, Tamil Nadu
      Oct 11, 2019
      Resolved
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      Resolved

      Address: 627011

      Cancellation of one assist membership
      I am a hdfc credit card holder. The bank has auto debited amount from my credit card number ending with 5236 without my concern on date 04/04/2019. I am not interested in this one assist membership so please cancel the service immediately and refund the amount as soon as possible.
      Relationship no :1884898
      Plan name: enhanced wa privilege single plan
      Name: a neefa
      Credit card ending:5236
      Aug 8, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Greetings from OneAssist!!!

      We are sorry to see you go.

      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

      We appreciate your patience in the interim.

      Regards

      Team OneAssist
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        A
        Akarsh VM
        from Bengaluru, Karnataka
        Oct 11, 2019
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        Hello,
        My name akarsh v m
        Account number: [protected]
        When i checking my account i found that i hve -885.00 balance is available. I am shocked because i haven't done any transaction untill now. Since account open currently.
        I gone through why this has happened? Ifound some revenue hold it was.
        What is mirevenue hold through gefu?
        Don't deduct any amount from my account.. Even you don't informed about this holds during account opening. I am dissatisfied all your process from creating account on words. Too much delay and now amount on hold. You are not customer friendly.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          H
          HEMALATHA123
          from Mumbai, Maharashtra
          Oct 11, 2019
          Resolved
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          Resolved

          My name is vinothkumar. N. Living in madurai. Actually i've provided application form for changing account from savings to salary on 4th october. I don't know the status of my application. I want to change my account from savings to salary. Please tell me when it will change and the status. My account branch is kalavasal byepass madurai. Please resolve my problem. My contact number is [protected]
          Nov 17, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Oct 12, 2019
          Updated by HEMALATHA123
          My name is Vinothkumar.N. living in madurai.Actually I've provided application form for changing account from savings to salary on 4th october. I don't know the status of my application.i want to change my account from savings to salary. Please tell me when it will change and the status.My account branch is kalavasal byepass Madurai. Please resolve my problem. My contact number is [protected]
          Verified Support
          Oct 14, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Please visit below link and confirm the complete address of the branch where the request was submitted for further assistance: https://bit.ly/2Hqff0y

          -Nadia
          HDFC Bank Customer Assistance
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            L
            Laxmi Multiplace
            from Varanasi, Uttar Pradesh
            Oct 11, 2019
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            Address: CIVIL LINE PATTI PRATAPGARH, Pratapgarh, Uttar Pradesh, 230135

            10 Oct 2019 IMPS[protected]RAM KUMAR-BARB-xxxxxxxxxx0384-trfbyashokpatti [protected] 10 Oct 2019 3, 000.00 is panding,
            Dear Sir, please solve my issu,

            IMPS Funds Transfer - Verification Status

            RRN Reference number: [protected]
            User Reference number: [protected]
            Beneficiary: RAM KUMAR
            Beneficiary A/c No: [protected]
            Beneficiary IFSC Code: BARB0BUPGBX
            Beneficiary A/c Type: Savings
            From Account: [protected]
            Amount: 3000.00
            Remark: trfbyashokpatti
            Transaction Status: Processor Down

            Dear Sir,
            please solve my issu,
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              pikU7
              from New Delhi, Delhi
              Oct 11, 2019
              Resolved
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              Resolved

              Address: 69 A SUBHRAM APARTMENT, FLAT NO 1, GROUND FLOOR, MUNIRKA VILLAGE NEW DELHI, New Delhi, Delhi, 110067

              I have transferred rs.14000 (Fourteen thousand) from my account hdfc on 10th oct 2019.
              However, the beneficiary did not received the amount. The transaction status is failed.
              But the amount got deducted from my account. Bank has not returned the amount till this date.

              Please hear this case and solve it asap.

              Transaction reference number[protected]
              Nov 12, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 11, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We would like to inform you that, the referred UPI transaction has been successfully processed at the Bank's end. Sometimes due to technical issue at the beneficiary bank end, it may take 2-3 working days for the payment settlement in the beneficiary party's account/reversal back to the remitter account. In case of nonreceipt of reversal/beneficiary still denies of having received the funds at their end, within the stipulated time as mentioned above, do write back to us with the beneficiary's latest bank account statement (statement with bank logo & account number) to enable us to assist you better.

              -Nadia
              HDFC Bank Customer Assistance
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                R
                rajpdas
                from Kolkata, West Bengal
                Oct 11, 2019
                Resolved
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                Address: Howrah, West Bengal

                Today i receive this sms from hdfc bank
                "dear customer mandate reference no: hdfc[private] issued to bajaj finanace limited with value rs. 50000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch."

                I don't understand why i'm receiving this message and what this means.
                I don't want hdfc to process this amount or request.
                Please help.

                -rajendra
                Nov 12, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  P
                  P28
                  from Delhi, Delhi
                  Oct 11, 2019
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                  Request for salary slip and relieving letter
                  Hi. Sir/madam
                  My self payal gupta. I was the employee of your company. I was working as rbb teller (Trainee) in your company. And my employee code was p15616 i have joined that compay 07th jan 2019. And i have resinged on 13th sept 2019. I need my salary slip and relieving letter for joining new organization as soon as possible. So this is my deeply request to you all please send me the salary slip and relieving letter for the same, from. 7th jan2019 to 13th sept 2019 on my e-mail id: [protected]@gmail.com
                  Thanking you with warm regard.
                  Payal gupta
                  P15616
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    selvan chimbu
                    from Suluru, Andhra Pradesh
                    Oct 11, 2019
                    Resolved
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                    Resolved

                    Address: 600059

                    I have applied fast tag through hdfc bank website, still i didn't receive any pdf formatted application for my personal mail id. Since i am hdfc bank savings account holder but still yet to receive the fast tag for my vehicle and as mention in the website still any representative from bank didn't call me for this. Kindly reach asap [protected]. My application id is hfr262419 and booked on debit card for fast tag on[protected]. Since its been three weeks expedite the request asap
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Dear Customer,

                    We have dispatched the tag on 7.10.19 through blue dart courier vide AWB no. [protected] and it has been already delivered. Please acknowledge the receipt of the same.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      K
                      Kriti Vardhan Pandey
                      from Mumbai, Maharashtra
                      Oct 11, 2019
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                      Address: C 114, Aditya Nagar, Grasim Industries, Rehla, Garhwa Road, Palamau, 822124

                      An amount of 885 has been deducted from my account on 9th of October, with the name of DCD, I kindly request you to solve my issue and credit the money back into my account.
                      As I no longer feel my money is safe in HDFC and if this issue is not resolved I will surely close my account in HDFC bank
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                        Y
                        Yadav Nayan
                        from Mumbai, Maharashtra
                        Oct 11, 2019
                        Resolved
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                        Resolved

                        My self ramnayan yadav, i was travelling to varanasi airport on 04.02.2019 then i need some cash i seen hdfc bank at jaunpur on my way. I removed 10000 rs cash but it was deducted twice i complaint to my axis bank twice my complaint number is [protected]
                        I went to sultanpur branch at axis bank i got information from help desk i need to lodge complaint against hdfc bank

                        Can any one give solution on it

                        [protected]

                        Still i am waiting feedback

                        I need to. See the hdfc bank footage for same day
                        Nov 12, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 11, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Kindly liaise with the Card issuing Bank for further assistance in this regard.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Siva Krishna Varma Gajarla
                          from Hyderabad, Telangana
                          Oct 11, 2019
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                          Address: Hyderabad, Andhra Pradesh, 500076

                          I had applied for hdfc fastag but the tag is tagged to some other user in gujarat. When i called the customer care, they asked to send an email to fastag. [protected]@insolutionsglobal.com which i sent along with rc copy, aadhaar and application copy on oct 2nd. When i called them today, they say they have not even received the email. I have not received any email bounce message as well.

                          Can't understand how can they even tag it to someother customer inspite of having the documents as proof.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that our fastag team has contacted you and updated you on the status of the application. You may write to fastag team at fastag.[protected]@insolutionsglobal.com for further updates.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Oct 25, 2019
                          Updated by Siva Krishna Varma Gajarla
                          No resolution till now. and Fastag team never contacted me. I had to call them every time and even now they say its forwarded to concerned department, but don't have a date on when this will be resolved. Its raised on Oct2nd and totally non-responsive email mechanism with no Service request tracking or SLAs.
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                            D
                            Deep Singh Matharu
                            from Nawanshahr, Punjab
                            Oct 11, 2019
                            Resolved
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                            Resolved

                            Address: Una, Himachal Pradesh, 174315

                            I bought a product from amazon for ₹299 on 29 september 2019. I paid ₹3 by amazon pay balance and ₹296 by upi money transfer attached with my hdfc bank account. After receiving the order i canceled the order and requested for return and refund and amazon accept my this request. The amazon initiate my refund on 06 october 2019and they send me a refund reference #[protected] number and ask me to wait for 05 october 2019. I received my ₹3 amazon pay balance on same day when amazon initiated my refund but i haven’t receive my refund of ₹296 yet. I call amazon and ask them for my refund and they said that please contact with your bank customer care. Please help me out for this trouble.
                            Oct 15, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            Oct 11, 2019
                            Updated by Deep Singh Matharu
                            The link provided by you isn’t work properly, it ask for reference number but i don’t know that which type of reference number you need.
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                              S
                              skm1985
                              from Pune, Maharashtra
                              Oct 11, 2019
                              Resolved
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                              Resolved

                              Address: Cholomandlam ins pvt ltd chennai, 600096

                              My name is samir i have using hdfc zero balance salary account without any intimated they deducted 590 rs from my account as debit charge, after spoken a lady of hdfc customer care cheennai her name is vaishnavi, her behavior was very rude, and please helping me to get my money, hdfc simpley looting the customer and after call to customer no one giving proper response.

                              Kindly help out on this issue
                              Nov 11, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked our records and confirm that the charge of Rs. 590/- levied to your account pertains to ECS debit return.

                              In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

                              Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

                              We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                K
                                Kshetrimayum Sushma Devi
                                from Mumbai, Maharashtra
                                Oct 11, 2019
                                Resolved
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                                Resolved

                                Address: Changangei Mayai Leikai, 795140

                                As there was a credit of rs. 500 on 7th oct 2019. My account balance is 560. But yesterday i came to know that there was only 325 and there is a loss of rs.235 and i didn't even made any transaction. So, it should be there in the account. Moreover the debited amount is not reflected in statement too. Only the transaction made on 5th october 2019 reflect on the statement. And i have been trying to complain this through phone call but end up being call ended. So, i just want to file a complaint regards this.
                                Nov 12, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Preethi
                                HDFC Bank Customer Assistance
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                                  A
                                  Allan Panicker
                                  from Mumbai, Maharashtra
                                  Oct 11, 2019
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                                  Address: 103/B, Sagittarius, Divya Park, Jankalyan Nagar, Kharodi PO, Malwani, Malad (W), Mumbai City, Maharashtra, 400095

                                  Respected sir,

                                  I am an old account holder of your esteemed bank having a salary account in hdfc for 8 years. I have been getting my salary credited to the hdfc account with my branch located in malad orlem. The salary account that was supposed to be a zero balance account was not having the criteria of maintaining a minimum balance ever since day one when my account was opened in your bank as a salary account. However, to my biggest surprise from march 2018 i was getting deducted for non-maintenance of the minimum balance in the account. I had raised a complaint with hdfc regarding the same via email and had received a reply from an employee in your bank named payal rathod (Payal. [protected]@hdfcbank.com) on 18 may’18 stating that the charges levied would be reverted to the account.
                                  However, these deductions are continuing in the account every month for the past many months. When i had walked into your orlem branch in malad inquiring about the same, i was given a very vague and illogical answer that my salary account has been converted to a normal account.
                                  I am very much baffled and astonished to know that an account that has been receiving salary every month for the past 8years from the same company with no breaks and disruptions has been converted to a normal account. As per my knowledge, if a salary account has to be converted to a normal account there is a prior intimation given via email and sms 7 days before, post which if there is no salary credited to the account, it would be converted to a normal account. However, in my case there was no intimation given nor have i taken break where my salary has not been credited as i have been working with sitel india pvt ltd for the past 8 yrs now.
                                  This has been very dissatisfying and troublesome as i have to follow-up on this in the middle of my schedule and there is not much information given by anyone whom i contact.. Apart from all this, when the same is questioned to the bank, the answers given are vague and arrogant because i was told that the conversion of my account to normal account was due to some technical glitch that has happened in the system. My biggest question is, “how did a system glitch happen to change my account status?” and “why was i not informed about the same?”. Last month, due to this unwanted circus stunt, i happened to miss my loan payment for which i would be charged an additional amount by the bank not to mention how it would affect my cibil scores.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    I
                                    from Nashik, Maharashtra
                                    Oct 11, 2019
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                                    Address: Manmad, 423104

                                    Sir am imran shaikh saving a/c no [protected] hdfc bank manmad branch i have no any statement enqury loan enqury no bal enqury. But adhok stmt charges rs 118/- deduct my a/c. Sir please check us 10/10/2019 deduct 118/-my account. Sir i told branch but no respose of my complaint. Last time deduct rs 179/-cash deposit charges. But i have no comlaint. But this time no escuse. Sir plese check the prossiger
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Meghana Navale
                                      Oct 11, 2019
                                      Resolved
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                                      Resolved

                                      Hi,
                                      I use my international debit card in united kingdom and my international usage is enabled. But i'm being charged for using my card here. Please let me know why am i being charged for all the transaction i do.
                                      . Dc intl pos txn markup+st[protected]mir[protected] : rs. 50.69
                                      Dc intl pos txn markup+st[protected]mir[protected] : rs. 13.37
                                      . Dc intl pos txn markup+st[protected]mir[protected] : rs. 73.13
                                      Dc intl pos txn markup+st[protected]mir[protected] : rs. 47.36

                                      Kindly let me know more on the charged imposed at the earliest.
                                      Nov 24, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 11, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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