HDFC Bank Complaints & Reviews

I have a salary account with hdfc bank. on September 9th my account has debited 566rs as ach debit return charges I tried to call HDFC customer care no response and on October 10 again 575 has been charged for same reason I complain and got a call from hdfc customer telling that is has been charged for your loan. I don't have any of the loans till now...

Dear sir,

I would like to tell you that, i applied an application to get the hdfc credit card, its been around more than one week.
After getting the reference number from hdfc bank behalf, i tried to check the status on their respective site.
Before it was showing inprocess and today when i was checking then i found it is decline.
Even i can assure you that, i gave the documents which was true to the best of my belief.
I gave more than 6 months my bank statement.
Main thing is that i didn't get any information about that application has been declined on hdfc bank behalf.
I tried couple of times to co-ordinate with customer care, but can't able to connect with them.

I would like to request you that please resolve this issue asap.

HDFC BANK given a worst customer support and redecules response by bank. No one can accepting my complaint all are saying contact with this and all.
As per home loan requirements I submitted all the documents and also submitted additional documents but now executive and credit manager not responsding about my loan.Executive manager submitted all documents but credit manager not a response in proper maneer. And now executive manager and credit manager switch off contact number.not answer call. When I was apply for complaint for that customer care not allow to do compaint against them. Just talking stupid things. And this is ridiculous response by HDFC bank.
I am waiting for my loan approval more than 35 days. But till now not a get a proper response.

I had made a transaction at louis philippe karol bagh store on 20th june for rs.10, 499 with an offer running that 10% cashback will be processed for payment through hdfc cards. I had used my hdfc regalia card, haven't received cashback despite 90 days window being over.

I have 4 other credit cards and have never faced a challenge when it comes to receiving cashback within the stipulated period. This is not the kind of service you expect when you sign up for especially a premium card.

Hi,

On 14th Oct 2019, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 120717-mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks

I have salary account #[protected] and also a loan#50801710 running with hdfc bank since last around 2 years. Its emi was bounced for 4-5 months from nov 2018 to may 2019 due to some medical emergency at my home (I also informed bank regard this before bouncing) which i made clear in april-may paying whole money with all charges. Now when my salary for sep credited in my account they deduct around 1500 from account saying its for emi bounce charges of april and may month. I had raised grievance for it number[protected] and i received call from one of hdfc personnel named vishal arora from one of branch in bhiwani with number #[protected]. I asked only two question from vishal:
1) i asked if these are bounced in april-may then why you are debitong after 5-6 months in month of october, his answer was very rude that bank can deduct any time. How it is possible? Is bank a monopoly firm so that he can deduct any time.

2) secondly i asked if this amount you are deducting why there is no message at my number. At least i should be informed, but again his answer was very unprofessional and rude said that bank will not come to you to tell these things. You can check your loan statement.

As an employee if this is happening then we need to visit bank branch periodically which is not so easy to skip office and go to branch. Its not my problem its problem every middle man who is working in private firm. Bank deduct money then normal man have to visit branch many times without any solution.in last only you are our hope in this case. Please have a look into this on priority and help me to get refund asap and also please have a strict action for people like vishal who if can't help anyone atleast can talk patiently with their customer.

I have purchase some merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank credit card but the cashback amount has not been credited in my account. It’s been 110 days. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days.

Hi I have taken credit card settlement and it complete for the month October 2019.for settlement process happens it shows minus amount and I can't pay that such amount..so I want reopen a salary account here..due to this minus amount I can't open it ..I have no dues to pending..

CC NO-[protected]

I am very disappointed by cc collection team as well as its procedures.
First of all they put my account on hold without prior information and secondery when i contacted customer care they gave me wrong information. I been told if i will pay my minimum due. My account hold will be removed. But even after paying minimum account it took 6days to reflect in system though it was cash deposit into bank.

Will never recommend any of its service or product in future after this experience.

Hi I am facing still moreover issues with hdfc ATM card.if I give valid 4 digit ATM pin no with correctly way but that went wrong like incorrect pin...I used almost so much of methods to try reset the pin no...but no use..please check this issue...and give me one fulfill solution..

Thank,
Kaviya

I have lost my food card which i got from cognizant. Currently i am working with ibm. Need help in order to get the new card and the pending amount in the new card which was around 2k. I already tried calling hdfc customer care more than 10 times but could not get any respond. Let me know if there is any mail id where i can raise the request for the same.

Thanks
Rupa kumari
Rupakum.[protected]@gmail.com

Hi team,
I have done a transaction on petrol pump and i have swipe my credit card on machine which was showing sticker of hdfc. But still when i see my transaction history i see below deduction.

I have been charged rs.2950 on credit card. When there is so such law how come amount is getting deducted.

Kindly look into the issue asap.
Please let me know if you need any more details on it.

I have cleared all my hdfc credir card bill, still my account is on hold. It needs to be released immediately as i facing a lot of issues. My caed number ends with 4401 and needs to be resolved immediately.

I ahve multiple times called since last 15 days and tried to reacj customer care but with failed resolution. Everytime they say they will call back, but they dont.

I have paid all dues now the account hold needs to be removed immediately

I am a client of your bank for the past one year. I had requested for priority pass of my regalia credit card thrice but i don't know why you guys are not sending it. I applied through cybercity gurugram branch thrice and one more thing there is no confirmation of anything like no mails that is it dispatched or reason why not delivered yet.

I went to the branch of cybercity, they made a call to customer care and applied it again. I am following this process since 4 months and not getting any clarification why i am not getting it? Is there any proper solution???

I am sad to say that despite making calls to your customer-care center there has been no action taken till date.

I request you to look into my case and help me at the earliest and oblige.

Thanking you

Ms tanvi sharma called me and said that i have an investment on 23/03/2010 and paid rs.50, 000/ and since having lock in period of 3yrs and paid for only one year it has come for termination and you can call our regional manager sanjay singhania for settlement purpose.
Sanjay singhania said your case to be referred to irda for approval it will come on monday. On monday he said approval code is hdfc014927ia and you have to buy either from bharti axa life insurance co. Or india first lic.
Bharti axa lic contact person pankaj kulkarni asked to arrange for payment and when i said not having one lac payment asked me to call sanjay singhania, he suggested for credit card payment else tomorrow policy will terminate.
Pankaj kulkarni sent me policy as secure income plan proposal and asked me to fill up alongwith kyc detail and pan card aadhar card & online payment detail sucessful receipt. Asked me that next day a person will come and give him cancelled cheque of any bank. Tomorrow person will come — tell me what should i do? Complaint to police?
Please advice me quickly.
This seems to be same fraud group.
Please help.

Hello sir / madam,

I have not received my wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when we try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

Please help,

Regards,
Kruthika k rao
[protected]

I was a hdfc credit card holder on 2006. My card no was 4346 *1927 at west bengal.in 2009 i got married and shifted to bangalore... My outstanding balance was 26, 000 which my mom used to pay after my marriage.. She used to pay 2000/- every month and when she paid 24, 000/- and asked for settlement paper the person who used to collect the amount didn't turn up.

Now after 10 years i have a salary account with hdfc bank and they held back my salary as a due amount of my credit card without my knowledge.. Neither they are relising it not giving me a call for any solution. I am surprised to see that how can be they so dare to do that without anyone's notice

Applied for credit card insta loan. I don't have hdfc bank account so bank sent a demand draft. Hdfc bank delivered my demand draft through uwex courier but there is no website name and contact number on internet so i couldn't track my courier. Please provide website and contact number of courier. I have track number too but without website how can i tracked?

Hi,
I am from hyderabad and everyday i travel on orr from nanakramguda to kokapet and vice versa. On 27-sept-2019, amount of rs.70 got deduced. It is 60 rupees extra than the regular amount. The actual amount that is deduced should be rs.10. I called customer center :[protected]. First of all they never picked my call. After a lot of effort they picked and asked to send the details to "fastag. [protected]@insolutions.com". It has been a week i sent the details and they never reverted back. This is not the first time it happened to me. If it dosent get resolved, i shall discontinue services of hdfc and go for another back.
Here are the details:
Amount — amoun deducted 70. Supposed to get deducted is 10.
Reference number — [protected]
Date of transaction[protected]
Fastag id — custid[protected] — walletid[protected]
I want this to be resolved asap.

Phaneendra

Hi,

On saturday i got a call from hdfc bank that they are will to give insta loan amount of rs 34000 with the interest rate of 1.5% against my credit card. I agreed to it and i got confirmation msg also which mentioned interest rate of 1.6% for 12 emi.
How ever i didnt get the amount also 600 rs is deducted from my credit card as processing fees. Also i went to the insta loan section and found loan is disbursed and with interest rate 19.20.
Could please tell whats going on??? Why bank is lying and why they didnt tell about the processing fees. And why i didnt receive the amount???
Please fix the issue.