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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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T
Timkie
from Delhi, Delhi
Oct 23, 2019
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Address: Hdfc bank Devendra Nagar branch, Birbhum, West Bengal, 492001

Hello,
This is a complain about something unusual mostly over looked yet very important. I got married last month and my husband is hdfc bank (Raipur) employee. His working hours are so odd that we don't even have a normal life routine. He leaves for office by 8.30 in the morning and there is no fixed time for his coming back home as he has so much pressure that he don't even get time to have his lunch. Our married life is another matter, my husband doesn't even have a normal life he don't even get time for his own things that needs to be done. We especially i am so fed up with his job that we have decided to file a divorce just because of his job. I know you will say that there is always an option to quit but here my question is why should he quit his job when all the bank worker and the authority can do is just make changes in their working methods and fixed working hours.
Nov 23, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance
Sir this is yogeswararao mannam my number [protected] I have hdfc credit card by the last three months I m not doing job right now I satelment amount they r not responding will u please help me
This complain is about hdfc recovery agent call coming from phone no. [protected] Ms. Ranjana. She is calling in my office bcoz to clear my brother's died. I sit at branch office and she is calling my main office in every 5 minutes and harassing my office people's.
Yogesh Padte's reply, Oct 15, 2019
to clear my brother's dues.
I have to pay my credit card payment after my settlement but my card is not active so i cant pay my payment so will u help me for that how i pay my payment..
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    S
    Syd Dsouza
    from Vasai-Virar, Maharashtra
    Oct 23, 2019
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    Address: 00:19:3b:0f:3c:ad, Mumbai City, Maharashtra, 401203

    My card expired in 08/2019. I changed my residence before that date. My card was returned due to unsuccessful attempts for delivery. Tried called customer care to resolve my query n get my address changed but the number is an automated line and can't speak to a representative. I had visited my home branch but they say I should call customer care n try again. I want my card back. Please help me with the procedure.
    HDFC Bank customer support has been notified about the posted complaint.
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      D
      Daya Shanker Jaiswal
      from Delhi, Delhi
      Oct 23, 2019
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      Address: 508/1, DEOLI VILLAGE, New Delhi, Delhi, 110062

      We have make a transaction from my credit card no [protected] dated 14.10.19 of rs. 39121.00 and we received a msg from hdfc that debit of rs. 39121.00. After 3 days we have login to see the status. We are shocked that my a/c was debited of rs. 39352.41 on dated 14.10.19 and rs. 1377.33 and 247.92 on dated 15.10.19. This amount was not at my knowledge and never received a msg from hdfc bank.
      So please reverse this charges that debited extra from my credit card.
      Nov 24, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 24, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed with regard to your credit card. You may write to us along with the transaction details like date, amount and nature of the dispute to cc.[protected]@hdfcbank.com and we shall assist you.

      -Nadia
      HDFC Bank Customer Assistance
      Sir . I have availed a credit card of hdfc bank card number is[protected]
      I want to make it's full payment of RS 63000 but non of your executive is helping me of doing that. Actually after payment I need my Noc because it's very urgent I need to buy a property where Noc is needed . Please help me
      Name- shakiba
      Plz contact me [protected]
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        K
        Kesav Suresh
        from Bengaluru, Karnataka
        Oct 23, 2019
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        Hi tried adding Rupees 4000 to my PayZapp wallet through HDFC credit card. Money got deducted from my account and not reflecting in my wallet.
        I tired calling customer care & they are not responding. Kindly check this issue and credit back my deducted amount ASAP.
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Nagendra Soppadandi
          from Hyderabad, Telangana
          Oct 23, 2019
          Resolved
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          Address: hyderabad, Hyderabad, Telangana, 500055

          Hi all,
          My name is nagendra soppadandi being a hdfc credit card customer at hyderabad branch telangana. Bearing cc number [protected], no proper customer care for resolvning issues immediately from hdfc
          I have done transaction on 22 oct 2019 at 12:30 and tried loaded amount 517 rs into payzapp wallet, payment was failed due to app issue, but my amount was debited from my credit card please look into dis as soon as possible
          [protected]
          [protected]
          Nov 24, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments and request you to send us the duly filled and signed form which is available on our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form.

          -Nadia
          HDFC Bank Customer Assistance
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            C
            Chhaya Karande
            from Mumbai, Maharashtra
            Oct 23, 2019
            Resolved
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            Address: Room no. 1096, near ambedkar market, M.H.B. colony, satpur, nashik - 422012, Nashik, Maharashtra, 422012

            Respected sir,
            Myself raosaheb wakchaure generated online insurance pollicy worth 15, 990/- rs with bajaj allianz general insurance company ltd dated 03/07/2019 and mine 17, 00/- got auto debited from my hdfc credit card on 5/8/2019 including processing fee i have printed pollicy details in my hdfc passbook of those transactions.
            When i inquire bajaj allianz office to give details of pollicy they don't have any details on their system. They said to deal with my bank with this refund request regard. So here i am looking for your great cooperation. I am middle class old age citizen so this money is very important to me. I want my money back from respected account.
            I have attached clarification letter of bajaj allianz.
            My account details are as follow s.
            Acc. No [protected]
            Name raosaheb ramnath wakchaure
            Ifsc - hdfc0000064
            Mobile no. [protected]
            Email id - [protected]@gmail.com
            Thank you.
            Please kindly pay attention in my request
            Nov 23, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 23, 2019
            Updated by Chhaya Karande
            17, 000/- *
            Oct 23, 2019
            Updated by Chhaya Karande
            [protected]@gmail.com*
            Verified Support
            Oct 23, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments expressed with regard to your credit card. You may write to us along with the transaction details like date, amount and nature of the dispute to cc.[protected]@hdfcbank.com and we shall assist you.

            -Zubin
            HDFC Bank Customer Assistance
            Hi sir I don't know how it happens 29355 RS were debited from my account will u resolve it please
            I have issued bank gaurantee against my beneficiary, bank charge the excess amount of fees i have already compaint but not resolve the problem and did not received amount.
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              M
              meghamodi
              from Koch Bihar, West Bengal
              Oct 23, 2019
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              Address: chowringhee branch, Kolkata, West Bengal, 700016

              I had opened five bank accounts in the bank considering the false service promises made by the rm's at the time of opening these accounts.
              Even though i am a preferred customer, yet my so called rm, "mr. Ashiq iqbal", of chowringhee road brach, kolkata, does not find it necessary to answer my calls or messages.
              Just let me know, what is the point in assigning such "so called relationship[p managers" to customers who are called "preferred a/c holders". Appears the entire thing is a sham and a shere marketing gimmick played on innocent customers.
              I am hoping, if hdfc can look into my issue and get it resolved
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 23, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Oct 23, 2019
              Updated by meghamodi
              what is the reference number?
              Hello

              I have done a transaction worth Rs.43000 using my HDFC bank account. However, the transaction was failed but the money got debited from my account.

              When do I get the money back in my account?
              Want to stop instant message so that thise charge will stop to deduct every quartly from my account like INST-ALERT CHG INC GST, if there is no option then i will close my account from HDFC.
              Hi Team, I had purchase d the mobile in cash back offer, but its more than 120 days are completed but cash back not received .I call to customer care but its pathetic service and even i went to bank but no one explain me with this service.
              Its false commitment to customer please consumer complaint look into it.

              customer id : 66003553
              Dear sir,

              i am akash c s work from hdfc bank ltd richmoand circle bangalore, i visit epfo web check my pf passbook is not update plz because my pf deduction is not showing in uan no-[protected] plz check and revert this mail
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                L
                lokeshkumardua1975
                from Mumbai, Maharashtra
                Oct 23, 2019
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                Address: New Delhi, Delhi, 110059

                Made a purchase for inr 10, 676 on louis phillipe store on 02 july, 2019. Promotion for 10% cashabck on hdfc bank credit card was going on during that period. I made the purchase with my hdfc credit card but still i am waiting for my cashback. Tried getting touch with hdfc bank customer care and they are asking for the sms or email for th offer.

                The offer was in-store so i don't have any sms or email for that, seems like they are just trying to avoid my case.
                Nov 24, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 24, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We observe that we have responded to your e-mail on October 22, 2019, 03:58 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                -Nadia
                HDFC Bank Customer Assistance
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                  A
                  Abhijeet Padwal
                  from Pune, Maharashtra
                  Oct 23, 2019
                  Resolved
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                  Resolved

                  hdfc manager was saying wrong words about my mother & sister

                  Address: Hadapsar, Pune, Maharashtra

                  Hello,

                  I got call from aadesh kulkarni from churchgate branch. (Mobile : [protected]) to explain the hdfc life policy.
                  At starting only i told him i don't want to take any policy now, but he told me that just listen once then you decide.
                  I listen all policy details and told him that i don't have to take this right now, but i can think in future.

                  When he got to know that i am not taking his policy...
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                  G
                  guru1961
                  from Mumbai, Maharashtra
                  Oct 23, 2019
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                  Address: 400104

                  Holder of hdfc bank account. Applied for fast tag 2 weeks back but no response. Tried to contact the number [protected] many times but it is always on music mode. I applied for new fast tag on 15th oct my tag application number is hfr289549. Very dissatisfied with quality of hdfc bank service. I have already paid rs 500 and there has been no response from hdfc bank. It appears bank is very eager ti take money.
                  Dear Customer,

                  We have dispatched the tag on 24.10.19 through blue dart courier and its AWB no is [protected]. You will receive the consignment in 5 working days

                  -Nadia
                  HDFC Bank Customer Assistance.
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                    G
                    girishmalik
                    from Delhi, Delhi
                    Oct 23, 2019
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                    I registered online for fastag application (No:hfr286587). It was written on application that i will receive update in 7 days either the tag or someone from the bank will contact. I received no response from the bank. There is no page to check the status of the application. I already paid the application amount rs 500.
                    Also no response on the customer care number they have provided on their website.
                    Oct 23, 2019
                    Complaint marked as Resolved 
                    Received response
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have dispatched the tag on 24.10.19 through blue dart courier and its AWB no is [protected]. You will receive the consignment in 4 working days

                    -Anay
                    HDFC Bank Customer Assistance
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                      V
                      Vikranth Agarwal
                      from Delhi, Delhi
                      Oct 23, 2019
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                      Address: 7-5-22, Venkatesh wara colony, 500072

                      My card has been blocked due to fake transactions and i asked them to re issue my card.. And i am being levied penalty and over limit fees since 5 months... I said them that till card gets delivered and earlier issues are resolved i won't pay any money.. They don't care about that. I asked them to waive of over limit fee which i don't know i am being levied and penalties.. As i don't get regular updates.. I said i will pay my interest amount
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        dannydanya
                        from Coimbatore, Tamil Nadu
                        Oct 23, 2019
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                        I have submitted my fastag application (Vide ref no. Hfr272344) on 11.10.2019 ; i have not received the fastag till date. It has been more than 7 working days;
                        I called the customer care today and they tell me that my kyc is incomplete - but why has this information not been passed on by the bank via mail/message to me at all.
                        I was in a similar situation in 2018 (Application no: hfr035179 on 23.02.2018), where no information was passed on to me.
                        I had really hoped your system would have improved in the past one year and come back to you'll this year. Sadly, i have been put in a very non-informative situation again.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          ayushjainiitd
                          from Delhi, Delhi
                          Oct 22, 2019
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                          Address: Airoli, Navi Mumbai branch, Mumbai City, Maharashtra

                          This complaint is regarding infinite lies told by mr. Bhima trude who is rm at hdfc bank (Most probably at airoli, navi mumbai branch) in convincing me to get the credit card. Mr. Bhima had called me earlier around 1 month back for purchasing the credit card by telling many incorrect things regarding the card and hiding so many policies regarding the card just to lure the customer to purchase the credit card in order to complete the targets.
                          Following are the promises made by him for taking the card -
                          1. I was just told that i would be receiving 4 reward points on regalia card for every 150 rs. On whatever transaction i will make through the card. I made a heavy amount transaction through no cost emi and later on received an email that i would not be receiving any reward points for it.

                          2. I was told by him that the card would become lifetime free when i will register a bill on it and also i would be receiving 5% cashback on a bill of any amount on the card. I specifically asked him if i would receive 5% cashback even if the bill is of 10000 rs also for which he said yes. After taking the card, when i tried to register the bill, i was told by him that the cashback limit is only 100 rs.

                          3. I was told that the reward value would be 0.5 rs for for every reward point which i will receive. But after doing a lot of transactions when i finally tried to redeem it into cash, i found out it that it is only 1 rs for every 5 reward points. When i called him regarding this, i was told that i can get 1 rs for 2 reward points when i will make a flight or hotel booking.

                          4. After many of the above cases, i specifically asked him if i will also receive reward points while adding money in paytm wallet for which he again said yes. After that as i had already lost trust in him, so i had to search the internet to waste a lot of my time after which i found that no reward points are being given on adding money to paytm wallet.

                          These are only some of the issues. There have been many more such incidents which i have not even mentioned here. Either this person mr. Bhima trude is completely ignorant about the usage of the card or he just tries to lure the customer into taking card by telling lies so that he could complete his targets. I have never seen such unethical means from a bank. Why there is no written documentation given by rms. This makes them so easy just to lie on the face as they know that there is no proof available. I have been totally exhausted from last 1 month and have wasted a lot of my time since most of the things which have been told by rm has been a complete lie. I have also been called by bhima many times regarding mutual fund policies. I now feel myself so much fortunate for not investing anything in mutual funds policy through your bank since i am completely sure that that i would have lost all of my hard earned money through the policies told by bhima. How can i trust such a bank if an official at the position of rm keeps on lying around. I have now completely lost trust on hdfc bank due to the past incidents. I sincerely request you to please provide me a different rm and also provide me with everything that was promised by him at least in the above points (There have been many more things which i have not even mentioned)
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Vijay Singhani
                            from Karnal, Haryana
                            Oct 22, 2019
                            Resolved
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                            Resolved

                            Address: 127201

                            The hdfc bank has put a hold on my funds of rupees 1448.83 as mi revenue hold through gefu, ac number is
                            Account number: 5020*6084
                            Ifsc: hdfc0004066
                            Branch: loharu
                            The customer service is not able to give any info on this.
                            First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                            Nov 23, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 23, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered.

                            Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

                            For further assistance on your outstanding charges, we request you to visit your account branch.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              Pramod Shimpi
                              from Mumbai, Maharashtra
                              Oct 22, 2019
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                              Address: Saikrupa Nivas, Thane, Maharashtra, 421301

                              There is no outstanding. I had paid all your car loan amount. Why you showing outstanding amount in record? This account already closed in 2014. I got no dues certificate from your side. Please remove this wrong information immediately because that is being effect on my cibil scores negatively. Another thing is that against credit card which is already blocked by me because missing it and there before issue for late payment charges raised by you but statement for outstanding was not sent to me before due date. I was given complaints many times for it but not any positively action took by you. So i paid full and final settlement amount of rs.2556/- and closed my credit card permanently because bad service by you.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                santu786
                                Oct 22, 2019
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                                Address: Thalassery, Kannur, Kerala, 670101

                                I hold 3 s/b account and 1 current account with hdfc bank and my money is kept without withdrawing for year's. The banks staffs here in thalassery in kerala is pathetic. I have been calling my current account personal staff for 2 days to inform him about complaint in my current account, he's keeping my calls busy rejecting my calls. I don't like to continue all my funds with hdfc bank and i would like to switch my account or diversify money with other good customer response bank.
                                My contact number [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 22, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Oct 22, 2019
                                Updated by santu786
                                Details provided above are not accessible..

                                Verified Support
                                Oct 23, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand that must've been inconvenient. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                                -Anay
                                HDFC Bank Customer Assistance
                                Oct 23, 2019
                                Updated by santu786
                                Guess you are out of mind!!! I had mentioned that the link you provided is not accessible..still you are disgustingly giving same reply!!!?
                                Amount of 10K I am trying to load in my Payzapp wallet buy money got deducted but didn't showing on wallet.
                                How will I got my money back or refund ?
                                I received a message from hdfc bank for credit card verification they gave me some digit or number to send it on 567612 and i have only 2 hrs but i am trying alot still not able to send message
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                                  D
                                  Deepakptn439
                                  from Mumbai, Maharashtra
                                  Oct 22, 2019
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                                  Address: Sikar, Rajasthan

                                  On 22 oct 2019 my account was debited by 118 rupes in reference with adhoc stmt chgs incl gst 171019-mir[protected]
                                  With reference no - mir[protected]

                                  I just want the clarification, what the hell is this going on, why we are charging a lot everytime, customers are not aware and do not concern it means bankers carryon all these activities,
                                  I just want reverse my money, can't take your torture any more, there are money other banks, they do not do all that then why you...
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    rupa_dumbre
                                    Oct 22, 2019
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                                    Address: Tanishq Vashi Sector 30, Navi Mumbai, Mumbai City, Maharashtra

                                    I did transaction of rs, 1, 00, 000 using hdfc credit card with offer of 5% cashback within 90 days, till date i have not received cash back. Also tanishq ask me to check with the bank, however customer care do not aware of this. I am going to complain to the banking ombudsman if no response received from hdfc bank.

                                    Hdfc bank please do not fool the customers with false offers.

                                    I am account holder for long time this came surprised to me as i blindly trusted and did not check my account.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Promila_01
                                      from Delhi, Delhi
                                      Oct 22, 2019
                                      Resolved
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                                      Resolved

                                      credit cards excess payment refund

                                      Please help me to get my excess money back (Paid to cc) which was supposed to done on my jumbo loan but its mistakenly done on my credit card (No [protected]) on the misguidance of your customer care representative and my rm ms akanksha sharma, who sits at hdfc south extn part ii branch and now she don't even bothered to pick my call. I am continuously following this matter since day one after the first mail i sent on 18/09/2019,...
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