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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 637

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G
Govind Dua
from Mumbai, Maharashtra
Oct 11, 2019
Resolved
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Resolved

Sir i applied for credit card on 30 september and today is 11 oct the status is showing on process from past 10 days pls help me with this when i will get my card tell me asap i have done all the formalities which have been asked from the bank all the documents have been submitted by me to bank please tell me when i will get my card from the bank since it has been 10 days i have nt receivd any msg or call from bank thanku
Nov 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We observe that we have responded to your e-mail on October 03, 2019, at 06:32 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
Verified Support
Oct 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We confirm that, we had already responded to your e-mail on October 10, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
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    S
    Soundariya Subramanian
    from Mumbai, Maharashtra
    Oct 11, 2019
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    Address: 600097

    I am soundariya from chennai. Unauthorized amount rs.2990 deducted from my savings account with negative balance rs.-1330. After long complaint process. They respond one worst mail with fake reason such as i opt credit shield policy for my unused (Not even activated) credit card. Then i wrote a request letter to cancel that credit shield policy. Now after 20 days of frustrated now only my savings account bals become rs.0.00 from rs.-1330. I can't able to understand your policy details very disappointed. What about my money (Rs.2990). Not even single message or call i didn't have. Everything happened automatically.

    When i asked about this issue to bank people. They don't know. And then they raised some complaints regarding this issue to that credit card division.

    Please help me for this issue. I don't know what to do. Not even single person could know about this. From bank side there is no help and support. Same thing happened from customer care end

    Worst experience with hdfc bank
    This is my salary account also

    I am facing more problems due to this bank account issue

    Tell me whether refund is process or not
    16-sep-2019 this issue happend. Till now no response from bank side very very worst experience with this bank

    Mail i'd : ss. [protected]@gmail.com
    Reference no : [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      Veerareddy kallam
      from Mumbai, Maharashtra
      Oct 10, 2019
      Resolved
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      Resolved

      Address: Near SHANTHI NAGAR, Bangalore, Karnataka

      In 2015 myself KALLAM VEERARRDDY MY DECEASED SON KALLAM RAJKUMAR REDDY EMPNO R9351 THE COMPENSATION DETAILS AND WHAT HOW MUCH AMOUNT TO WHOM ACCOUNTS TRANSFERED NOT GIVEN CORRECTLY BY HFFC BANK PAD DEPARTMENT MUMBAI IN 2016 AFTER THE COMPLAINT IN 2016 BANK PEOPLE CALLED AND GIVEN RS 300000 CHEQUE ISSUED IN 2015 OCTOBER BUT GIVEN IN MARCH 2016 AT THAT TIME IM PARALYSED please register complaint and if any pending amounts release those amounts I need total details amounts how much transfered to whom accounts on which date
      +1 photos
      Nov 19, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Oct 10, 2019
      Updated by Veerareddy kallam
      HDFC PAD DEPARTMENT NOT GIVING RIGHT INFORMATION REGARDING DECEASED EMPLOYEE DETAILS AND THIER COMPENSATION
      Oct 10, 2019
      Updated by Veerareddy kallam
      Nominee Details Had not been shown to family members and not given proper information
      Verified Support
      Oct 11, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We are looking into the issue and are arranging for a revert. Request you to write to PAD.[protected]@hdfcbank.com / Exit.[protected]@hdfcbank.com incase of any assistance in the interim.

      -Amitha
      HDFC Bank Customer Assistance
      Verified Support
      Oct 16, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Kindly write to us at https://bit.ly/2Lzhyn3 mentioning your contact details to share the status of the settlement done. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Zubin
      HDFC Bank Customer Assistance
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        D
        Darsgah e Islamia
        from Mumbai, Maharashtra
        Oct 10, 2019
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        Address: A26/6 1B suraj park samay pur new delhi, New Delhi, Delhi, 110042

        I need my bike no duse certificatei as sopn as possible becouse i waiting your service i mam happy your service becouse you are largest bank in india i like your service becouse you are giving my noc till time now i need noc i had full &final two wheeller loan
        I have a account in your bank but not received noc till time
        I am happy your service
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          shagungupta_2007
          from Moradabad, Uttar Pradesh
          Oct 10, 2019
          Resolved
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          Resolved

          HI Team,

          Amazon has refunded money to my bank which was debited from my debit card. I also received message on amazon that - my refund on hdfc bank debit/atm card ending 4441 for rs. 1234.00 has been credited/reversed by amazon on[protected]". But till now i didn't received money in my bank account
          My bank account number is [protected].
          Amazon company send me reference numbers of refund for sending to HDFC bank customer care please send email /contact number so that l can send reference numbers
          Oct 11, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
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            C
            chaitenya parkash
            from Mumbai, Maharashtra
            Oct 10, 2019
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            Dear sir mam bank employee apke dusro ko bevkoof bnate he apki Kalka branch distt Pkl haryana k employee hunny ne 8.5 rate bolke loan apply krvaya puri processing fees lene k bad rate of interest k liye ki apka pf tds ni deduct hota map approved ni he 9.9 rate of interest. Lgega jbki already mera 9.35 rate pe loan chal rha he mujhe top up ki requirement thi isliye mene loan BT k liye apply kiya but apka bank customer bnane se phle itna galat behave kr rha he bad me kya krega my file no[protected] chaitenya parkash k name se he pls resolve matter ya mera pura refund kre ya fir Jo bole phle vo kre next time me kisi ko hdfc se loan k like recommend ni krunga me monthly 20 lac Ka business deta hu bank ko jb mere sath hi ESA behave he oro k sath kya hoga contact no [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              chaitenya parkash
              from Mumbai, Maharashtra
              Oct 10, 2019
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              Dear sir mam meri complaint against miss guide ki he apke hdfc bank Kalka distt panchkula haryana me mene home loan Ka BT apply kiya tha jisme apke employee ne phle rate of interest 8.5 to 8.9 bola tha me bt isliye krva raha tha kyuki mujhe top up ki jrurat thi already mujhe 9.35 pe dhfl ne loan diya he pure document dene k bad or processing fees lene k bad case login hone k bad bank Ka exicutive bolta sir apka pf salary se deduct ni hota apke area me naksha pas ni hota to mc se likhva k do vo bhi de diya fir bolte apko 9.9 Ka rate lgega ap rich prime k customer ho mene bahut jgh call ki hdfc me kyuki me regular hdfc ko car loan Ka business deta hu but bolte isse kam rate ni lgega ap mail pe 9.9 OK karo tb hm apko loan de skenge me fasta kya na krta pura month ho gya mene apke banker k khne k OK kr diya kyuki unhone bola future me rate km ho skta he but aj firse dubara phone krke bol rhe he apko 11.75 ka rate of interest lgega or 12 lac Ka loan apko de skenge jbki 15 lac apply kiya tha me puri tarah se hdfc ki esi bekar service se dukhi hu jo customer ko miss guide krte he ap ya to mujhe Jo bola uspe loan OK karva k do ya mera fully refund vapis karo agr esa ni hota me next time kisi ko hdfc k liye recommend ni krunga Thanks Chaitenya parkash
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                naseeb8950925214
                from Delhi, Delhi
                Oct 10, 2019
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                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8217 without my concern on date:04/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                +1 photos
                Oct 10, 2019
                Updated by naseeb8950925214
                OneAssist Relationship Number : 5437757
                Name :- Naseeb
                Mobile No. :- [protected]
                Credit Card Number Ending :- 8217
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                  C
                  cbk718
                  from Pune, Maharashtra
                  Oct 10, 2019
                  Resolved
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                  Resolved

                  Address: 560066

                  Hi team my hdfc credit card was closed two years ago followed by card number [protected].
                  But the card status is showing as inactive. Can you please close my credit card as noc and closed.
                  It is showing negative impact in my credit status as it is inactive. It will be helpful to improve my credit score.

                  Can you please review it on high priority and make it closed status.

                  Thanks in advance!
                  Nov 26, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 11, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/67268002 for any queries in this regard.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    A
                    Ashitosh Bhokare Patil
                    from Pune, Maharashtra
                    Oct 10, 2019
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                    Address: Kopargaon Maharashtra, Ahmednagar, Maharashtra, 423603

                    Hdfc charged my account for 885 rupees .I called customer care they also said we are not sure about this charges, they said visit branch they told me, i said raise a dispute and refund my money that time customer care executive said we don't know about this charges so we can't help you and call was ended by the executive. Is this hdfc bank service to customers, thats not at all previously also hdfc charged with 900 ruppes from account I was really frustrated about hdfc and their charges .please get my money back, or refund my money at any cost.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 10, 2019
                    Updated by Ashitosh Bhokare Patil
                    Hdfc charged my account for 885 rupees .I called customer care they also said we are not sure about this charges, they said visit branch they told me, i said raise a dispute and refund my money that time customer care executive said we don't know about this charges so we can't help you and call was ended by the executive. Is this hdfc bank service to customers, thats not at all previously also hdfc charged with 900 ruppes from account I was really frustrated about hdfc and their charges .please get my money back, or refund my money at any cost.
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                      I
                      Irfanm24
                      from Pune, Maharashtra
                      Oct 10, 2019
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra, 401201

                      On 5th october 2019 i had by mistaken transferred rs10, 000 to my friend hdfc credit card which is deactivated long back. I was supposed to transfer in his hdfc saving a/c.
                      I called hdfc phone banking to inform about this transaction. First i got answers i have to ask my friend to call hdfc credit card department about this then they will raise dd on his name.
                      2nd time when i called phone banker to clear things again i got different answer that nothing to do from my end amount will revert to my account with in 3 working days.
                      Now i am getting mail from hdfc support team that i have to fill and mail indemnity form to along with my saving account statement to chennai address.

                      Please let me know the procedure to revert rs10000 to my account.
                      Nov 11, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 11, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        A
                        Abhijeet Singh Bulara
                        from Patiala, Punjab
                        Oct 10, 2019
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                        Address: 141122

                        I am not able to see or find the amount refunded by paytm mall website against the amount of 71000/- spent on 3-Oct 2019. I have cancelled the online order on 7-Oct 2019 (before delivery) and got a message form HDFC bank (screenshot attached) mentioning the reversal. Secondly, as the amount was supposed to be returned as EMI therefore I have been charged the EMI in my current cc bill statement.

                        I have discussed the issue with my PB and HDFC customer care but could not get any satisfactory answer.
                        +2 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          krishna7143
                          from Visakhapatnam, Andhra Pradesh
                          Oct 10, 2019
                          Resolved
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                          Resolved

                          Address: Flot no 70,71 near MKBR garden, Kamala nagar , medically, uppal , Hyderabad, Hyderabad, Andhra Pradesh, 500039

                          Hello,

                          I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 885 inr from bank account without my notice.
                          I am using hdfc bank platinum debit card. I had never requested hdfc bank executives for platinum debit card and they did not inform me about platinum card annual fee during the creation of bank account. I have past bad expirence with hdfc so that i cut my all other services except salary a/c but still.

                          I want full refund now of 885 inr.
                          I use hdfc account to deposit cash and i don't need higher credit limit debit card.
                          Expecting to solve my issues asap.

                          Regards,
                          Krishna reddy
                          Customer id 62719809
                          +1 photos
                          Nov 12, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 11, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have checked our records and confirm that said charges are debited for Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges http://bit.ly/2MxIq4B Please feel free to write to us using below URL further assistance http://bit.ly/337rdG1. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            M
                            Munish Sankhyan
                            from Mohali, Punjab
                            Oct 10, 2019
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                            Address: Mohali, Punjab, 160059

                            Hi,

                            We are facing issue while we are making online payment every day (50-60 per day) OTP note received on time or on IVR which is not convince to process

                            I m requested to you if you can help us out then please contact on [protected]

                            Regards,
                            Munish Sankhyan
                            BLS Kendras
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                              A
                              Ani272727
                              from Mumbai, Maharashtra
                              Oct 10, 2019
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              I've done two transactions from my payzapp app in which one was from the wallet and the other was from the credit card attached to the app. Both my transactions failed at the third party site but the amount got deducted. I need the amount to be reverted back asap as the amount is big. Following are the two transaction ids -
                              [protected]cq32ou3
                              75401588
                              Nov 11, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Gauraav
                                from BHUSAWAL, Maharashtra
                                Oct 10, 2019
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                                Address: Pune, Maharashtra, 410501

                                Dear sir/ ma'am,
                                I have account in hdfc bank account no - [protected], it was inoperative so they have charged me maintenance charge for rs. -7500 for non maintaining account balance, i have got a call and i asked that agent she told me if i have to close account i have to pay that negative amount but that are maintenance charges which they have imposed, my financial condition is not good so i cant manage that amount, please do the needful.

                                Bank branch code - 746
                                My customer id[protected].

                                Thanks,
                                Gaurav patil.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 11, 2019
                                Updated by Gauraav
                                No customer support has reached out
                                Verified Support
                                Oct 11, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges we request you to visit your account branch.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Oct 11, 2019
                                Updated by Gauraav
                                This are maintenance charges why should i pay that i have to close that account.
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                                  S
                                  Swarna G
                                  Oct 9, 2019
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                                  I'm trying to reset my net banking password (Ipin), by choosing otp sent to my registered email id and phone number option.
                                  I could get otp on my mobile number but not on my email id, on this email id i'm receiving all other emails from hdfc bank like email statements only otp is not being sent.
                                  Because of this, i'm unable to make any transactions from a while, and at the moment i can not use phone number+debit card option as my debit card is expired and going through this route is not an option at this point as i need a resolution asap.
                                  Also, i'm living in overseas and can not come in person to a bank for any resolution. So just make the otp sent to my email id that will be good enough as there is an emergency.
                                  I would appreciate earliest response with a resolutuon.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We send OTP mainly on mobile as there is a higher chance of the email being subject to compromise But, for selected transactions, we do send an email as well.

                                  -Preethi
                                  HDFC Bank Customer Assistance
                                  Oct 14, 2019
                                  Updated by Swarna G
                                  My question is whether you send OTP to email or not, my complaint is "Not receiving OTP" on my email. Not receiving emails sent from "[protected]@hdfcbank.net"
                                  I’m trying to “Reset” my IPIN, in which case, OTP would be sent to BOTH email and phone. I’m not receiving OTP on email though I receive other type of emails from HDFC bank on the same email id. Please refer email complaint Ref#:[protected].
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                                    Biswabandhu Mohanty
                                    from Delhi, Delhi
                                    Oct 9, 2019
                                    Resolved
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                                    Resolved

                                    Address: Plot no 215 Mahadev Nagar jharpada, Khordha, Odisha, 751006

                                    Due to dealer changed i had to cancel my fastag so that i can again apply from bank directly but it hase been already more than 15 days of fastag cancellation. But still i did n't receive the wallet refund money. Could you please help to provide the status of this. How could we trust hdfc on next purchase. You didn't keep your promise.
                                    I hope u will help.

                                    Phn-[protected]

                                    Customer id[protected]|wallet id [protected]
                                    Oct 9, 2019
                                    Complaint marked as Resolved 
                                    Thanks
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 14, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand that you have already written to our fasTag team in this regard and matter is under investigation. Our team will update you in 4 working days.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Thanks resolved
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                                      Viney Yadav
                                      from Mumbai, Maharashtra
                                      Oct 9, 2019
                                      Resolved
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                                      Resolved

                                      Address: Ambala cantt, 133001

                                      Dear mandeep,

                                      Hdfc loan approval - file no:[protected]

                                      Please find the pmay details as below mentioned,
                                      Please process the pmay subsidy request for above mentioned loan asap.
                                      The above mentioned loan comes under mig1 category so there is no women ownership required.

                                      Pradhan mantri awas yojana or pmay is applicable to males as well as females. However, the house that is been purchased under pmay should be in the name of a female head of the household or in joint names of male head as well as female head.

                                      In case there is no female head in the household, then the pmay can be applied for male head of the family.

                                      Remember that this rule is only applicable for newly purchased houses under the scheme and not for houses that have been constucted on an existing piece of land or for repairs on an existing house.

                                      Also, this rule is only applicable for ews and lig beneficiaries and not for mig 1 and mig 2 group. Mig 1 and mig 2 group can have ownership in the name of a male or female.

                                      Do read these articles on pmay to get all your doubts cleared by visiting this website..

                                      Regards,
                                      Sunil yadav
                                      Mob. No. [protected].
                                      +1 photos
                                      Nov 16, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 10, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      You are requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        cmanareshkumar
                                        from Hyderabad, Telangana
                                        Oct 9, 2019
                                        Resolved
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                                        Resolved

                                        Address: 500004

                                        Dear naresh kumar thumati,

                                        Thank you for the details! Your application has been received. Your application reference no. Is hfr248916

                                        Our representative will get in touch with you soon.

                                        You will receive your fastag in the next 7 working days. Contact [protected] for queries.

                                        Thank you.

                                        Dear customer,
                                        Your fastag has been successfully recharged for rs. 200 on 9/20/2019 8:08:20 pm. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 200.00 - hdfc bank ltd.
                                        Warm regards,
                                        Hdfc bank

                                        Hdfcf toll free no:[protected]This no is not working)

                                        Amount already deducted from my account and till now i didin't get call from hdfc persons and not yet receiving the fastag through post also...
                                        +1 photos
                                        Nov 15, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 14, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        This is just to inform you that the said fastag has been already delivered to you on 23rd Sep’2019, as per Blue dart website. Please check at your end and confirm.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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