HDFC Bank Complaints & Reviews

We are facing very difficult to get balance statement for closing loan account. As i came hdfc banerjee road branch for closing statement. They said after giving application i have to wait for 15 days to get statement. Here it is one day time taking process any type of closing work. For this simple work i have to come again after 15 days to get statement. So it is ridiculous decision taken by hdfc. Hereby i requesting pls do the needful at your end.

@hdfc_bank unprofessional an unresponsive behavior of mr. Ankur agarwal ([protected]) branch chandpur, bijnor, up, my nri account is not operational and not linked to my email id and mob no. The kit i got 45 days back shows my ac no. [protected]. Requesting to do the needful

This is with reference to personal loan application no. 93620647 and reference i received from hdfc on writing to [protected]@hdfcbank.com e - mail interaction is[protected].
I am filing this complaint here after not receiving any concrete reply - except borrowing 5 days to resolve the issue 2 times each on my first and reminder mail respectively.
I am summarizing my complaints as follows:
Hdfc bank through its representative [protected]@gmail.com called me on 24th august 2019 offering me personal loan at rate of 10.75% on required loan amount of 2 lac for the tenure of 5 years. This interest rate was offered to me after i had shared my salary and all current liabilities with above mentioned representative.
On reaching the agreement of stated interest rate, and pre and post processing charges i agreed to share my all required documents –address proof, bank statements, salary slips, pan, aadhar, office id, even name of my wife and mother.
In every communication with hdfc bank i repeatedly requested and insisted that there should not be any change in any terms and conditions and they assured me each time that i needed not bother.
On 25th august 2019 i shared all documents with lady claiming herself from hdfc loan department and uday. [protected]@squaarecapital.co.in who she told as her senior and at that day too she assured me truthfulness of our agreement.
On 29th august 2019, hdfc representative dropped by my residence to get my signature on the docket and on 2 cheques without mention of amount on them. The docket too had no mention of emi amount and rate of interest. When i raised this concern, hdfc representatives assured me on phone, at that moment too, that i needed not worry regarding any change of roi and loan amount and the detail would be filled by bank. I believed in reputation of hdfc and complied. The visiting representative also took photograph of my house number.
On 30th august i received a call from the same lady and uday. [protected]@squaarecapital.co.in that applicable interest rate is 11. X% which i refused because it was sheer breach of agreement upon which i had shared my all documents.

You disclosed the actual interest rate of interest only after i had signed blank cheque in your name. You violated my right as consumer of informed choice. You obtained my personal and professional document on false commitment. When you were already in the possession of documents for more than 2 days why the docket you brought to me for signature was empty for emi and loan amount? Why you insisted me to sign the blank cheque?

Now, once i have refused to accept your loan for your breach of agreement, what you are doing now with my documents, why did not you return them? How you are ensuring that they will not be misused or copied somewhere else without my consent? What data protection policy of yours are safeguarding confidentiality of my personal and professional data and what evidence you provide me that they are safe? Or all these do not matter to you at all?
Throughout my interaction with you i never felt that i was dealing with a reputed multinational bank, rather whole conduct was like a rural money lender.
Your conduct has caused me immense mental and physical suffering and has wasted my time lot.

If i don’t receive any convincing explanation from you and do not see any visible action on the raised concern within few days, i will report to rbi as my very next step. I will take the matter to highest possible authority of rule of law to see at what level actually i am heard and treated with compassion. You just can get away with by documents by fooling me and then forcing me to put in a place where you can bargain with me at your discretion alone.

Hello

I had submitted closer letter form to HDFC Bank- Kapur Bawadi, Thane branch. But I haven't recieved any Response from the Bank OR Credit Card department

I have attach Form copy for your Reference.

Name: Samir Sanap

Mob.[protected]

I maintain salary account with hdfc bank, and it was never expected that you will charge me without prior information. Ach return charges were deducted from my account since 2 sips could not be deducted from my account this month. Please reverse the amount as i had no prior information about the charges. If i was informed in prior, i would have somehow maintained the balance. I had raised a complaint in the past and it was closed inappropriately withot refund being done. When it is time to market your products, you are approaching us with all the details. But when customer is at loss, you don't find it mandatory to inform the customer in prior. This is something no customer will be happy with. Please refund the amount, and do not close the complaint inappropriately.in case you fail to refund the amount, i will switch my salary account by the end of this month.

I have applied for hdfc fasttag today (September 17th 2019 1:00pm) with reference number hfr246739 and at the end of payment on a "thank you" screen it shown as my fasttag application pdf is sent to my registered mail id, but till now i didn't get any mail of acknowledgement. I have paid amount of 500rs for this through my credit card. I have tried on the tool free number [protected] so many times but not able to reach as it continue to ring all the time and no response from the customer support team.

After this i have noticed there are so many complaints registered on hdfc fasttag on their poor service. And now i regret that i made a wrong decision. I have a saving bank account with hdfc and i really value all its products but didn't expect this poor service. Please update me on the status of my application.

Dear sir,
I wish to complain about the fake call received by me from the so called termination department of hdfc life insurance, delhi from mobile no. [protected]. The person told me that i had taken a policy in the year 2012 march and paid a premium of rs.60000/- towards the same, i was also given the policy number and told that since the policy has a lock in period of 3 years and i have paid the premium for only 1 year, my policy had gone to their department for termination. If i pay the premium for 2 more years that is rs. 59000/- my policy would be regularised and i will be getting an amount of rs. 259000/- within 90 days. Then i was directed to one prathiba sharma (Mob no. [protected]) who was introduced as my relationship manager. She once again explained the procedure to me by paying rs. 59000/- the same would kept for not terminating my policy which i will be getting rs. 259000/- within 90 days.
Since i suspected the call, i explained them to send to my email (Without enclosing my email), they in turn said this is where the action to be immediately taken and sending mail and reply would take time and my policy being terminated.
The person said my name and complete address in detail correctly.

On saying this without enclosing any of my detail, the person was forced to hang up the call without getting any details.

Now calling my personal banker to verify these details suspecting the call bcoz call received from a mobile number and given a relationship manager number which was also a mobile number (On tracking through true caller nothing said it is from hdfc)

Dear all,

I am not getting proper response from hdfc bank, palace road branch where i hold 13-14 saving and current accounts so i would like to close all my accounts and move to a better bank which can me more personalised and better service.

There have been debit of imps charges in my current account where as most other banks are providing free imps transfers and i have never been informed by bank that now...

Hi,
I'm trying to get a balance transfer for my hdfc housing loan account #[protected]. I have requested several times for my current balance and foreclosure statement with details of my current priciple amount and interest outstanding to get a clear visibility of my loan closure.
This has been requested several times without any luck and also they have not interest to revert on such request. The minimum turn around time is about 15 working days for which i need to consume the interest amount, which is totally unfair.
Im attaching the foreclosure letter which outlines that i have to pay interest for the waiting period.

Dear team,

I was submitted the eps withdrawal physical form in my previous organization (Trust) of hdfc bank ltd in, but they have not accepted the physical form because regional provident fund commissioner office - bandra (Rpfc - bandra) has stopped accepting 10c eps withdrawal manual / physical forms and insisting to put the online request for eps withdrawal.

But two accounts are linked in my single uan number so it is not possible to apply through online.

So please provide your confirmation for accepting the physical eps withdrawal form in rpfc-bandra office on urgent basis.

Thanx and regds,
Gajanan mulate,
[protected]

I work in dlf chennai. I have applied for credit card along with my salary account. I have applied for regalia then they said it is not in the limits. Then they have sent freedom card to everyone but in hdfc app its showing solaitaire women's card.
I do not understand that first i get the wrong card alloted and then i am not receiving it since 2 months.

Dear sir have to request please clear this matter i am mohit singh tanwar form jaipur (Rajasthan) my formal friend purchase four wheeler and hdfc bank employee say (Me) your are know this person. So i am say yes and hdfc bank employee without my permission (Not my signature) for mansion guarantor i am not sign any document.
So my civil default credit score low. Because my friend not complete own loan and settlement show my civil report so clear this matter urgent basis.

Mohit singh tanwar
[protected]

Hi, this complain is raising 2 time

I have submitted a dispute from in the month of july’19, due to wrong payment of 2, 06, 567.00/- to wrong cc number which is not belongs to hdfc cc. It was a balance transfer from the kotak bank. I have attached the copy of dd for your reference.

Dd was submitted in the month of june, it has been cleared from kotak, last 2 months i am paying interest amount to hdfc and kotak both the places.

I am waiting more than 3 months to resolve this issue but not getting resolution. Too many times i have connected with hdfc customer care and also visited the pune pcmc branch where i deposited the dd.

Waiting for issue to be resolve.

Dear customer care,

Without any information bank has deducted 236 rs from my account this month and last month. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id : 38486132
Name Amit kumar Soni...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4602 without my concern on date:29/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- nandkishor nimbaji agale
Mobile no. :- [protected]
Credit card number ending :- 4602

Sir,
I applied for replacement of my damaged fastag on 12th of august.. And paid rs 100 for replacement charges.. From 12th i am waiting for a response from their side but nobody is responding to my calls., and mails.. On 30 of august they said it is under process when i called to their customer care number.. But till today i didn't receive it.. Today also i called but there is no response..
Dr akula sailaja

My wallet id is [protected]

My mobile no..[protected]

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 8k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : 4213 2802 * 9306

Please resolve this matter asap.

My email : gupta. [protected]@tcs.com

Actually i was reported this earlier and got resolution :"dear customer,

You are requested to contact our phonebanking number: 61606161 immediately and submit request for hotlisting your food card and simultaneously place request for issuance of replacement food card"

But i am not able to connect with this number. Please provide area code if i need to dial?

I have one and only one active hdfc credit card. Recently, i pulled my credit report from experian. The report shows an older card which is already expired and replaced as active.

I dropped an email to the cards support id from hdfc.

As usual, the careless thick-headed people took a long time to understand exactly what the issue was. Now, they are again using time-wasting tactics.

They keep asking for the entire credit report whereas i have already provided the details of the card account i am talking about.

However, they are adamant on getting the entire report and flat out refuse to help unless they get it.

The pathetic people won't even tell me exactly what do they need from the report.

मैंने HDFC Bank credit card email address ठीक करने के लिए फार्म ५बार भर के HDFC Bank bahadurgarh मे दिया लेकिन बैंक नहीं बदल रहा है। जिसके कारण मुझे मेरी card statement नही मिल पाती और हर बार मुझ से गलत बिल वसूला जा रहा है। पिछले ५महिने से ना बिल ठीक कर रहे हैं और ना ही creditcard statement दे रहे हैं

Hi team,

I seem to have lost my food plus card which holds an amount of 4000 approximately. I request you to kindly block my current card as it is a pin free card and issue a new card to me with an equivalent amount.

I had got this card through the tie up of my company tcs with hdfc.

Card number - [protected]

Thanks,
Isha chhabra
[protected]