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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
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HDFC Bank reviews & complaints page 651

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M
manjeet7811
from Maler Kotla, Punjab
Sep 15, 2019
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Applied for credit card, provided every documents asked, but no credit card issued. Ref no.19g[protected]n5. Its been 2 months but no information from bank. No one comes for verification and i recieved message from bank that your application has been processed. If you don't want to issue credit card, atleast don't insist people to apply for credit card. It affects negatively to the cibil score of person.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

-Nadia
HDFC Bank Customer Assistance
Sep 18, 2019
Updated by manjeet7811
(Status of my Credit Card)My father have Car Loan from HDFC, We have POS machine from HDFC on our shop .I applied for my first credit card from HDFC, nd it's showing Declining Status.Will never Avail any further services from HDFC.

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    M
    mohsin2643
    from Tondi, Tamil Nadu
    Sep 14, 2019
    Resolved
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    Resolved

    Address: Lilong, Thoubal, Manipur, 795130

    Recently i gave a payment through cheque of rs 200000 and hdfc bank deducted 1180 rupees. I think it is not justified to charge hefty fees for cheque payment. Also rs 590 was deducted as atm issuance charge. They are searching every reason to deduct customer's balance. I find it really disturbing that time and again my balance is getting deducted in the name of various charges by hdfc. Screenshot of my bank statementis attached.
    +1 photos
    Oct 17, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 16, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to state that the charges are debited as per the schedule. Kindly refer below URL for details:

    https://bit.ly/2AVksOb

    -Nadia
    HDFC Bank Customer Assistance
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      A
      Aanzuu
      Sep 16, 2019
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      I have travelled to USA and on September 9th I had 7.3k ok no my account and on 11th 600 was withdrawn it shows
      Please help me resolve this

      My money from the account has been deducted
      Could you please check and help me why has my money been deducted .

      Rupees six hundred has been withdrawn and I haven't used it

      I need a explanation for this deduction

      Why did the amount was deducted
      HDFC Bank customer support has been notified about the posted complaint.
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        रौशन कुमार
        from Raipur, Chhattisgarh
        Sep 14, 2019
        Resolved
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        Resolved

        Have salary account with hdfc bank. I do sip with the account. This month i did not have sufficient balance in my account to get it deducted for the sip. I have been charged rs. 590 two times (Rs. 1180 in total) for two sips. Please reverse the entire amount. I did not have any prior information about this charge. My customer id is 62468945. If the amount is not reversed, i will close the account by the end of this month. I have other bank account which do not levy such charges. I will make them my salary account.
        Sep 17, 2019
        Complaint marked as Resolved 
        I did not receive ny call or mail from the bank and the issue is not resolved yet
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 16, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

        Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

        We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

        -Nadia
        HDFC Bank Customer Assistance
        Sep 17, 2019
        Updated by रौशन कुमार
        Sorry, this is not acceptable to me. You should have given prior information. When it is time to market your product, you come with lot of information, but here there was no prior information, as the customer is being at loss, and you are getting the benefit of that. Here, you should refund at least half of the amount due to lack of prior information given to the customer. If you are unable to do so, I will close my the salary by the end of this month. I was planning to apply for a debit card as I lost my old one, but will discard the plan if the amount is not refunded within this month.
        Sep 17, 2019
        Updated by रौशन कुमार
        I am totally unsatisfied with the resolution. Please reopen the issue
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          A
          Anishalawrancs
          from Delhi, Delhi
          Sep 14, 2019
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          Address: Hyderabad, Andhra Pradesh, 500026

          This is with regards to the one assist activation.. Without my permission and any prior intimation you guys have activated the one assist and deducted 1400 from my hdfc credit card account.. This is so irresponsible of you guys.. How can you guys self decide that you will activate something and deduct amount on your own. Cancel this activation and refund my money

          Credit card details.. Xxx8308
          Date of event.. 10 sep 2019
          Email.. Il. [protected]@yahoo.in
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Greetings from OneAssist!!!

          We regret any inconvenience caused to you.

          We are unable to locate your account, as the email id given is protected. Hence, request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

          Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

          Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

          Looking forward to hear from you.

          Regards

          Team OneAssist
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            S
            Sun_ny
            from Mundi, Madhya Pradesh
            Sep 14, 2019
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            Address: Near ambedkar chowk,15/225 jodhapur, dhamtari., Dhamtari, Chhattisgarh, 493773

            My name is sunny. I have a salary account with HDFC. The bank keep deducting ASD and DCD charges from my account. Last month itself they have deducted Rs. 1000 from my account, How can the bank debit any amount without any prior information to their consumer. Why the bank cannot sort out this issue. Please contact me on [protected]@gmail.com.
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              V
              Vivek Avtani
              from Bengaluru, Karnataka
              Sep 14, 2019
              Resolved
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              Resolved

              charges debited from my account - net pi to hsl ltd

              Address: Pooja Homes , Whitefield ,Bangalore, 560103

              Hi,

              I m a regular customer of hdfc bank. Running saving account, pf & nps account with hdfc from last 5 years. I have been charged 1299 rupees for hdfc securities trading. I am unaware of it & these are leived on account of trading while i have not done any trading with hdfc.

              Can you please help help at earliest.

              Thanks
              Vivek
              [protected]...
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              C
              CHETHANHN
              Sep 14, 2019
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              I have made imps transaction from my hdfc account to my canara bank account, amount got deducted but not received in other end. Its not refunded either below is the details

              Account number : hdfc : [protected]
              Account number : canara :[protected]
              Date of transaction : 29/08/19
              Check/ref no : [protected]
              Amount deducted : 8000

              Please check on priority see problem is i never came to know about this untill yesterday when got message from hdfc my loan emi is not paid which is linked to canara bank... My perception was as i did not receive any error i never bothered to check balance but now as i missed emi it will reflect bad on my credit score also all due to pathetic hdfc service... Which looted my money
              +2 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 14, 2019
              Updated by CHETHANHN
              why its marked as resolved
              Sep 14, 2019
              Updated by CHETHANHN
              ignore above message and resolve the issue please ASAP
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                R
                Ranjan11
                from Ernakulam, Kerala
                Sep 14, 2019
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                Address: Hinjewadi, Pune, Pune, Maharashtra, 411057

                Hi team,

                I got a call from hdfc bank loan department (Preeti +[protected] asking me to provide less rate of interest for doing an balance transfer.

                I agreed as interest rate was low, then they did the process and processed the loan. But till now i didn't get the dd yet.

                I tried calling this number but i can't connect now, as she blocked me every where.

                Please kindly help.

                Thanks,
                Jyoti ranjan
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  sania mukheja
                  from Mohali, Punjab
                  Sep 14, 2019
                  Resolved
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                  Resolved

                  Address: manimajra chandigarh, Chandigarh, Punjab
                  Website: HDFC CREDIT CARD

                  Hdfc credit card forum deducts the membership fee on the very fixed date without even knowing that their valuable customer is using/ availing services or not. From last 3 months i could not have my credit card and the card was rushing here and there and i was so much harassed, somehow i managed to get my card in the local branch of sector - 46 chandigarh. After receiving the card after 15 days, my card is not active and showing transaction failed status. So many times i called customer care, they do the activation, raise request all the time but could not give solution. Always say wait for 24 hours and nothing happens after 24 hours. I have to do the same activity for 3-4 times to save my request but no help from them. I was so dissatisfied that i do not want to avail such service from this bank who don't even bother to listen their customers issues. Please close the hdfc credit card and don't want to use anymore.
                  Oct 23, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 17, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We observe that we have responded to your e-mail on September 17, 2019, 03:09 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                  -Nadia
                  HDFC Bank Customer Assistance
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                    R
                    Riya Nayyar
                    from Noida, Uttar Pradesh
                    Sep 14, 2019
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                    Address: New Delhi, Delhi, 110008

                    Hello sir/ma'am,

                    I was tricked into paying rs. 2000 through paytm upi to a person named raju sharma (Mobile: [protected])

                    When i called him, he denied that any amount was transferred to him. He is not answering any of my calls now and has not transferred the amount back.
                    Please take action against him. I can also send you the additional details for reference.

                    Thank you
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Y
                      yatin jassal
                      from New Delhi, Delhi
                      Sep 14, 2019
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                      Address: Shop-25 2nd Floor Old main market malviya nagar, New Delhi, Delhi, 110017

                      Dear mam/sir.

                      Subject - my dispute which is created by hdfc customer care department.

                      My name-yatin jassal. Iam existing customer at hdfc bank from last 5 years. Ineed your help to sort it down my problems nobody have been resolve my problems. I have auto loan around 7.5 lakhs and i also have credit card which is in dispute.. Around last 8 months your customer care department shared wrong information with me. I am very reputed person who having cibil score more than 800*. I'ii paying continuing payment for all banks even my car emi's. But on this time i am totally depressed with your wrong commitments. I covert to emi of 12 months which is paying without any break. But during this your customer care department said we blocked this amount for 12 months and this amount will be release after 12 months i said ok please convert to emi. I'll paying regularly payments on time. Around after 6 months i'll checked amount is still showing in outstanding which was i already paying on every months. Then i'll called to your department he said this amount will be showing you have to pay only minimum payment which is your every months emi. So i'll said ok but when paid second last emi i called to your customer care then he said that wrong commitments your funds is already released on every month. I shocked what is this your customer care departments are said last 6 months your amount is showing on total outstanding your funds will be release once you complete your emi's / i said ok. I mailed from last 4 months your customer departments person are cheated with me. Its very major part. If your earned and you will paying every emi's with loyalty and suddenly you cleared we are cleared side by side your amount and after the 90% paid loan you will get the points you have almost same amount outstanding which was you paying from last 8 months. How do you feel mam. No i get new frame so after that things how do you feel. I maled to customer care please resolve this matter because i have reputation in marke. I mailed to your department i respect hdfc but i am not ready to pay that amount which is wrong.

                      Past hdfc loan-
                      Used car loan same my name closed 2.5lakhs something
                      [protected] 57080 00 closed

                      Present hdfc loans

                      Auto loan no[protected]
                      [protected] 75000 00 active
                      Please find the attached mailed link of your department conversation. Please its humble requesting don't bothering to go court and take legal action for you guys.

                      I want justice.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Prtmsngh
                        from Karnal, Haryana
                        Sep 14, 2019
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                        Address: 9991659482

                        I have paid 1408rs to get my bike insurance from hssc ergo through policybazaar but even after successful payment i have not received my bike insurance. Bank also confirms my payment as successful but i have not received any confirmation mail nor insurance from policybazaar or hdfc ergo. Either refund my money or issue my insurance.. Kindly do needful asap
                        +2 photos
                        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                          H
                          Heera Jagadish Singh
                          from Hyderabad, Telangana
                          Sep 14, 2019
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                          Address: 502319

                          Dear sir/madam,

                          I am heera jagadish singh from patancheru, hyderabad. I was been given my credit cards to my friends mrs. Deepa chandrika earlier employer in hdfc bank at kondapur location, hyderabad and rahul srinivasan who worked with hdfc life in hyderabad location. The limits used by mrs. Deepa chandrika and her husband mr rahul srinivasan was sbi credit card 2, 00, 000rs, hdfc credit card 25000rs and axis credit card 75000rs. Total 3 lakhs of my limit is being used by her and her husband by giving me false reasons. They are not at all paying my credits after using the limits. Where as collections team came to my home and done a lot of harassment to me and my family members. Then she and her husband updated mobile number and address of her husband in all the three credits cards by doing forgery of my signature.

                          Mrs. Deepa chandrika is one of the talented person who knows how to do fraud. She changed her home 3 times in past 6 months. She stayed in a flat for 4 months she did not paid rent again she shifted one more home stayed there again for two months with out paying rent. Recently she changed one more home from past 1 month till now she did not paid rent for that owner. Recently i visited their house they vacate the house with out informing to me.

                          Most of the credit card collections team are complained to me on them as they are fraud they will not pay credit cards. They are paying their own credits cards & loans instead of paying my credit cards.

                          When ever they are angry they say i will not pay your credit cards what ever you want to do you can do to whom you want to complaint you can complain no one can do anything to us. Police people are waste they dont have dare to touch us even if you went to police station also they cant file any case on us that too they dont have any power atleast till now police people didnot even tried to call us even after given many complaints by you.

                          I visited to police station also more than 4 times including cyberabad police in hyderabad. They suggested me to file a case in civil court.

                          She and her husband continuously depositing cheque’s for doing credit card payments as it was been bounced as not sufficient balance.

                          The below are my credits cards still it is with them only. They are not giving my credits cards i have blocked them by calling to customer care numbers.

                          Sbi credit card-[protected]

                          Hdfc credit card-[protected]

                          Axis credit card-[protected].

                          Please take strict action on these employee and publish it so that no employee will do any fraud in future.

                          Later with the support of my brother in law i took loan from icici bank and yes bank and repaid all the credits cards with charges and the emi for both the banks are nearly 10, 000 rs per month as emi i am paying to bank from january 2019 onwards still now they are not paying the emi also. Please help me in this regard.

                          Please call me on my number for any clarification needed.

                          Thanks & regards

                          Heera jagadish singh

                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Rizwan Yusuf
                            from Mumbai, Maharashtra
                            Sep 14, 2019
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                            Address: Opp. Bus stand, Shivaji Chowk Beed, Beed, Maharashtra, 431122

                            My name is pathan rizwan yusuf khan. I am an existing customer of your bank at the branch (Ifsc code : hdfc0001784). I went to bank for paying the monthly installment of my loan but your executive said that you have to pay the credit card amount as well. I neither applied for credit card nor i received then how i can pay the due amounts which your executive is claiming to me. Due to this invalid claim my cibil score is impacting and goes on daily basis down. Kindly helped out me from this situation.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Ashwin Scooby
                              from Chennai, Tamil Nadu
                              Sep 13, 2019
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                              Address: Chennai, Tamil Nadu, 600019

                              Hi! My name is aswin and my balance has been deducted without my permision as shown below. What do i do please help!. Before that it has been tried to deduct but since then i don't have balance it didn't but as soon as i have balance in my account it is deducted without my concern (Your a/c 82*is debited with rs 7900.00 on[protected]:19:29 at pur/google *wenzhuo liu/[protected].) why is it been deduct? Help me refund my deducted balance
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 14, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              Sep 27, 2019
                              Updated by Ashwin Scooby
                              Hi i cancelled my all my hdfc credit card for fraud activities from your side. My credit card ending with 8821 which will be deactivated in 30/09/2019, then how you activate my next card form july 2019. My question is why you activated the card before my 1st card validity ends and why you activated two month before my new credit card before i get the card in my hand from courier . Your customer care only told any person can use or transact from your credit card using foreign transactions without the card holder knowledge. So there is 100% chance to stole my amount before receiving my Card in my hand.
                              Sep 27, 2019
                              Updated by Ashwin Scooby
                              I already cancelled my credit card then why you providing again and again credit card in my name
                              Sep 27, 2019
                              Updated by Ashwin Scooby
                              We are raising complaints against HDFC bank then why you charge rs 100 for a complaint from my account. could you please explain this briefly.
                              can you please help me regarding this. I didn't subscribe anything from Google. If anything i subscribed means i got the notifications evidence and Otp for that transactions. I din;t get anything like that. I just received the amount of rs 7900 deducted by Google*Wenzhuo Liu.

                              I called and explain this to Credit card customer care but they didn't gave response on my query and they even did not gave respect to me.
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                                adwaitadas
                                from Contai, West Bengal
                                Sep 13, 2019
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                                Address: Serpur, Contai, Purba Medinipur, West Bengal, Purba Medinipur, West Bengal, 721401

                                Respected sir,

                                My name is adwaita das. I have joined hdfc life insurance company limited as an agent 5 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

                                Applicant name: adwaita das
                                Father name: raghunath das
                                Date of birth: 1st september 1991
                                License no: 9871463
                                Agency code: 00548894
                                Pan number: bxjpd3886q
                                Category life

                                Kindly delete my pan number in irda portal. Thank you.

                                Regards,
                                Adwaita das
                                [protected]@gmail.com
                                Mobile: [protected]
                                HDFC Life customer support has been notified about the posted complaint.
                                Oct 09, 2019
                                Updated by adwaitadas
                                Till now doesn't resolved my request.

                                Nov 15, 2019
                                Updated by adwaitadas
                                Prayer for third time

                                I am Deepak I was agent In hdfc life my agent code 00781265 I want remove pan number in irda portal my pan number HRHPK8382N
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                                  Kultar Kauli22
                                  from Mumbai, Maharashtra
                                  Sep 13, 2019
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                                  Address: Rajpura patiala punjab, Patiala, Punjab, 140401

                                  Sir apke bank main two wheeler loan dipartmant main sake manger kulwinder singh{k6492} team leader munish sharma{ml0364} sale exutive harsh ghai{qm3760} je tino mil kr fake ducumnts bna kr laon kr rhe hai pta nhi je bike pr itna loan krte hai k jis bike ki on road price 138000 hajr hai to unka laon b je log 140000 hjar ka krte hai sab kuz fake ducumnts hote hai plz check immidatli
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Gurpreet4293
                                    from Mumbai, Maharashtra
                                    Sep 13, 2019
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                                    Address: Hdfc bank rajpura, Patiala, Punjab, 140401
                                    Website: Fake documents

                                    Hli sir main rajpura patiala punjab se. Apke two wheeler dipartmnt main jo sale manager hai kulwinder singh team leeder munish sharma sale exutive harsh ghai je sab fake ducuments bna kr loan kr rhe hai so plz ap jaldi se koi action lai je bank se fraud kr rhe hai. Je sab mil kr fake addhar card or fake pan card bna kr pta nhi kitni bike pr loan kr chuke hai so plz check rajpura area two wheeler.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Hammyvirk
                                      from Mumbai, Maharashtra
                                      Sep 13, 2019
                                      Resolved
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                                      Resolved

                                      Address: New grain market Pillu khera, Jind, Haryana, 126113

                                      [26/08, 10:47 pm] +[protected]: dear sir
                                      I am an existing customer of your bank at the branch pillu khera mandi district kind haryana. I have been associated with the bank for a long time now and i consider myself a loyal customer of your bank. I am loading this complaint against one of your staff member at pillu khera mandi branch. His name is jai bhagwan as per my knowledge he is currently designated as branch manager. Kindly note the following sad incident that has happened with me and you the judge of it.
                                      On 26/8/2019 at around 2:30pm, when i had gone to the hdfc branch to deposit money in to my account. I went to his cabin to talk to him but apparently he was in a bad mood as he almost annoyingly told me to go back i can't help you and he didn't even offered me to take a seat. He said to his guard through him out then i said please close my account then he said to me you can come tomorrow for close your account i don't care about anything these are the words he said to me. I know he is working but if he is not behaving well with his customer then he doesn't have right to be seat on that place. I didn't like his behavior and it proved hdfc bank have a arrogant staff, non cooperative staff, time pass staff mot working properly for customer's. I will be grateful if an amicable decision is provided on my complaint as soon as possible thanks
                                      Your sincerely
                                      Hamraj singh
                                      Ph: [protected]

                                      [13/09, 2:22 pm] +[protected]: hdfc bank customer care's response, sep 06, 2019
                                      Dear customer,

                                      We understand that our branch official mr. Manoj kumar contacted you to address your queries and concerns. We further understand that you are currently out of town and will be visiting the branch at your convenience to discuss the matter further. Please feel free to speak to mr. Manoj kumar on [protected] for any further clarification or assistance.

                                      -zubin
                                      Hdfc bank customer assistance
                                      [13/09, 2:23 pm]

                                      Respected sir / mam there is nothing left to discuss actually i don't want to go there again and get insulted or harrassed. Because i had already enough hance can you please tell me your bank employees don't have any protocol to follow and other side looks like a customer's satisfaction is not your bank staff goal because it's too late to get the justice for me so can you please explain me are you going to take action against him or you guys wants protect him to do these types misbehaviour with someone else and put your bank customer dealing standard down. Kindly let me know when you going to take strict action against him then no one else get insulted like me otherwise we have a four accounts with your bank from our family members then we are not staying anymore with your bank we will close our account thanks very much sir
                                      Your sincerely
                                      Hamraj singh
                                      Sep 21, 2019
                                      Complaint marked as Resolved 
                                      Branch manager came to my house and he reliesed his mistake and felt sorry so it's ok now thanx for your concern
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 16, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Sep 19, 2019
                                      Updated by Hammyvirk
                                      Ok Nadia thanx for that I am waiting
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