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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 73

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V
vamcyy
from Vellore, Tamil Nadu
Oct 6, 2023
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Address: B5, Part B Crosslane, MIDC, Marol, Andheri (East), Mumbai - 400 093

Amount 29.5 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    Affu1405
    Oct 5, 2023
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    Previous day I was not use to keep Bal in my account but they used to charge for this 600 rs every month saying that not maintained the bal etc. Then I started doing transactions plus I used to keep Bal in my account but then still they cut the money but this time 5000 . Seriously. It's a huge amount for a middle class person. I need to know what charges is this which u people take or I need my money back . I want an answer.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      avinash Yerumalli
      Oct 5, 2023
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      My credit card number ending with 8075 customer id 68850745 has been suspended with out any notice during covid time. I have cleared all the dues with in 2 months once we recovered from covid. After clearing the dues I requested hdfc to close the card. Now it’s been more than one and half year that I requested for closure and paid the dues. Due to suspension of the card i am unable to get any card or loan from hdfc bank. Kindly remove the mark if any which is blocking to get a new card or loan from hdfc. I would like to continue the relation with hdfc. Kindly do the needful
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We observe that we have already responded to your mail id on October 09, 2023. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

      -Vinay, Service Manager
      HDFC Bank Customer Assistance
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        P
        Pratiksha Kamble
        from Hyderabad, Andhra Pradesh
        Oct 5, 2023
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        I am being charged with ach debit charges from past 6 months
        My hdfc salary account goes on hold and balance goes negative and the next time my salary credits they will deduct again
        Yesterday 04/10/2023 there were more then 30 debit transactions and they deducted 25000 from my account
        I am in total mess I have lost total of 64000 until now and this is going in loops
        I have called the bank several times and nothing changes please help me
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          AnuraggTomar
          Oct 5, 2023
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          Hello, i am having issue in the credit card portal of my net banking it is showing that :- YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY. WE REGRET THE INCONVENIENCE CAUSED
          Kindly, go through the issue as soon as possible. My mail id is [protected]@gmail.com and contact no. is [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            K
            Kishor405
            Oct 4, 2023
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            Hello when i'm trying to login to my credit card portal it's saying the following:- your request cannot be processed temporarily. We regret the inconvenience caused.
            I can't access online portal nor i can get in touch with the contacts number give by bank.
            Can you please look into this as soon as possible.
            My email id is [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              D
              Dev Gaurkhede
              Oct 4, 2023
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              Hi,

              I just found out that an amount of more than rs-900 was deducted from my account as of today. I haven't done any foreign or international transactions whatsoever.

              And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 900+₹!

              Ref. No. MIR[protected]. .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

              Here are my account details:
              Account no: [protected]
              Name: Dev Gaurkhede
              Bank: hdfc bank ltd
              Ifsc code: hdfc0003660

              And my no. Is: [protected]

              Please reply fast.

              Thanks
              Dev
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                D
                dasayon
                from Bengaluru, Karnataka
                Oct 3, 2023
                Resolved
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                Resolved

                I was victim of a cyber fraud of amount 97, 325 done from my HDFC Bank A/C, I immediately reported to the bank and also raised a complaint on cyber cell as well as FIR. I also submitted CDF form online. After that I have been constantly following up with the bank but zero response. They did temporary credit of the amount but it was reverted. I have been a loyal HDFC Bank customer for half a decade now and using Imperia customer service and Diners Black for years. I have been requesting them repeatedly for resolving my incident, but have got no response. Out of goodwill and for the retention of a long term customer, I request you to kindly look into the matter immediately and escalate it for compensation from fraud insurance
                Oct 12, 2023
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience. We are looking into your concern via interaction
                id 33147518 and will revert to your registered email id on or before October 12, 2023. We appreciate your cooperation and patience in the interim.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  M
                  Mkkashyap7417
                  from Muzaffarnagar, Uttar Pradesh
                  Oct 3, 2023
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                  Address: Muzaffarnagar

                  Hi, My bank account number - [protected], I am student and bank charge for the AMB charges due for which the amount for Rs. 708/- was deducted for about more than 12 time in a day, summing up to a total of Rs. 7564/- without any prior intimation.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    D
                    Dev Thind
                    Oct 1, 2023
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                    Please tell me why you charge me a huge amount by the name of offus EMI.
                    I tried to call on HDFC help line but I was unable to connect they showing that number is not in service even I am not gonna pay this charges.. please do help full solution for this unnecessary charges.
                    U may call me on this number [protected], [protected].
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number tt[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      G
                      Goyal_R
                      from Kurukshetra, Haryana
                      Sep 30, 2023
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                      I have made two gift voucher of Amazon Rs 50 & 100 respectively. I receive two e - voucher link & pin and I redeemed Rs 50 from link & pin provided but Rs 100 e-voucher link not worked & error evoucher not existed. Plz look into this & resolve the issue as soon as possible.

                      Regards
                      Rahul Goyal
                      Mob-[protected]
                      Email- rahul.[protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the voucher for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        U
                        Utkarsh877
                        from jabalpur, Madhya Pradesh
                        Sep 29, 2023
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                        Address: Lig 644,mother teresa nagar jabalpur madhya prades

                        Hi my name is Utkarsh Shukla my HDFC account has been blocked on 16 sept 2023 due to third party reverse complaint. There is no call and email by HDFC bank before blocked my account. I had visit HDFC branch many times in bank but issue not resolved, my account no. is [protected], IFSC Code HDFC0007526 my unique id is AXP_[protected], my email id [protected]@gmail.com
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
                        Utkarsh877's [Complaint's author] reply, Oct 2, 2023
                        Sir i dont have reference no.
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                          N
                          Nitin G Dubal
                          Sep 28, 2023
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                          Dear Team,

                          I Nitin Dubal having HDFC customer id 33584462. I had credit card having number [protected] from 2004 to 2006. I shopping from this card but not paid regularly more than 1 year due to my job lost and some personal issue. Due to this my card account suspended. When i get the job, i paid all money as HDFC executive say, this amount is Rs.7500 pay on[protected] which is clear by HDFC. Later I know my account is SETTLED. My principal amount is around Rs. 8900.

                          Now i apply for HDFC credit card but every time application rejected and reason is “card issued earlier and said account is currently suspended”. Due to this HDFC not issue credit card to me.

                          That time I don’t know difference between “SETTLED” & “FULL DUE PAYMENT” also don’t know importance of CIBIL Score, now I know very well credit responsibility, almost 17 years gone, but my record in HDFC CC division still same, at present I have home loan with HDFC and credit card from other banks. Current CIBIL Score is around 784.

                          It's my humble request to you that remove my suspension from credit card account, i promise that in future this type of things not happen... Please update account status, if any amount required to pay, I am ready to pay, hope for positive reply from your end.

                          Thanking you in advance.

                          Nitin Dubal
                          [protected]
                          [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 05, 2023
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          On receipt of your query we have liaised with the concerned department for review and wish to clarify you that our executive has been spoken also as per your confirmation the issue was resolved. -Ajay, Service Manager
                          Oct 05, 2023
                          Updated by Nitin G Dubal
                          Dear HDFC Bank Customer Care Team,
                          Thank you for your quick response, waiting for remove my suspension from credit card account and issue HDFC Credit card.

                          Thanking You.

                          Nitin Dubal
                          [protected]
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                            Praveen chanty
                            from Eluru, Andhra Pradesh
                            Sep 28, 2023
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                            It is looting customers money in different types of new ways i have upgraded my debit on july month while i am upgrading the card i called and talk to hdfc customer care associative he told to me that there is no joining and issuing fee for hdfc debit cards and also o checked i tha app also it shows that the issue fee is NONE, you can check in the attachment . And For my old card i paid my anuual fee in the month of april
                            Now, issue for my upgraded card is charged clearly in the statement it shows that debit card issue fee after the charges are debited i called and talked to customer care associate now he is telling that there is an issue fee for your new debit card and telling it is advance anual fee for your new debit card, how you can charge anual fee in advance and why it does not shows in statement that anual fee charges, it is clearly showing that issue fee for debit card is none
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2023
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Oct 13, 2023
                            Updated by Praveen chanty
                            I have sent all the details asked by hdfc bank they said to me that one of their exicutive will contact to me, but it has been 20days no call or message even no email also from hdfc bank 🏦 they are not even caring for customer complaints even complaining in consumer helpline
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                              D
                              Sep 27, 2023
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                              Last five years I am using HDFC account till date but yesterday when I open my net banking and checked the balance it shows negative. I was shocked to see that form 4th april 2023 onwards they were deducting Rs. 590 to Rs. 690 and they mention the reason "ACH Debit Return Charges" on daily basis to till date.
                              Even Though I am not having any loans in any bank i was deducted this month and my account details are as follows;

                              Account No - [protected]
                              Branch - ITC Centre, Chennai

                              I have visited the home branch and given a return complaints regarding the above issues. But the response and feedback provided by them is not satisfactory.

                              Please take immediate action against the issue and reimburse my money which was deducted wrongly and do the needful at the earliest.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                S
                                sparsh13h
                                from Pune, Maharashtra
                                Sep 26, 2023
                                Resolved
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                                Resolved

                                On 21/09/2023, I transferred 100000/- from my HDFC account ([protected]) to Kotak Mahindra account([protected]) through IMPS Fund transfer, money was debited from my account but not credited(deposited) in beneficiary account. When I check the status of IMPS transaction it's says the Processor Down. I need my money back immediately . So please deposit my money back in HDFC or deposit in Kotak Mahindra (beneficiary). Its been T+3 days but still money is not credited back. Really disappointing service

                                Transaction Reference Number :[protected]
                                Sep 28, 2023
                                Complaint marked as Resolved 
                                The issue got resolved and the amount was transferred to beneficiary . Thanks to hdfc bank for resolving the issue.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  kallolganguli
                                  from Thane, Maharashtra
                                  Sep 26, 2023
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                                  Please find my incident, you will be able to observe that how poorly customers are getting treated by one of leading private bank in India.

                                  Being a customer since 2002, I am associated with HDFC from my Hutch/Vodafone days. Yes, it's fact that I am no more with Corporate but if you arrange to validate my account and credit card payment history, will find that I was never be default in making timely payment.

                                  Secondly, I have opted to migrate my Home Loan from ICICI to HDFC that is after discussing with my RM (Ms Shilpi) and she has assigned to the respective loan department in Mumbai, which is my current home and work location.

                                  During the loan paperwork, no one informed me that the processing fees is nonrefundable and ever there are possibility of loan request rejection!!

                                  I have incorrectly charged Rs 1770/- and management not even bother think of customer prospective instead of pushing the complaint to the complaint handling team and got reply over call that to collect the amount from the outsourced load selling person!!!

                                  I presume HDFC is making money by not sharing the right path to the customer and harassing by that dirty manner!

                                  Why there is no transparency in communication? Is it not dishonesty to the customer?
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Pushing this concern to HDFC complain desk has no use, because if it's same lady then she will once again show her rigidity and so called (!) policy.. not even bother to support and understand customer pain..
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                                    Kranti Deosthale
                                    from Yavatmal, Maharashtra
                                    Sep 26, 2023
                                    Resolved
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                                    Resolved

                                    Address: Arni, Yavatmal, Maharashtra

                                    Hdfc bank is doing something atleast a bank should never do.
                                    Breaking the trust of its costumers.

                                    First of all the bank lied to me that the demat account will be free and then after
                                    an year, without me even activating that demat account they deducted 885 Rs in the name of Depository charges from my Savings account.That too without my consent.This was in the year 2022, ie last year.
                                    As anyone will do I rushed to the bank to confront them about this misdeed.They lied to me that I was told the money will be deducted after a year.I denied and asked for the refund and closure of that demat account.
                                    They asked me to write two applications regarding refund and closure and I did.
                                    I was patiently waiting that one day my money will get refunded but guess what fast forward this year they again deducted money from my account for depository charges of next year.
                                    What the hell I am supposed to do after giving them in writing to close the demat and application for refund?
                                    They are still not closing my account and giving me my refund.
                                    They are againg deducting my money.

                                    I mean Banks should be trusted for our money and these people are doing ### like this.
                                    This is completely unacceptable.
                                    I NEED MY MONEY BACK AS SOON AS POSSIBLE.😩
                                    Oct 29, 2023
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 28, 2023
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      V
                                      Vineet Nirwal
                                      from Mumbai, Maharashtra
                                      Sep 24, 2023
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                                      Address: SHAMLI

                                      I was the customer of HDFC Bank since[protected], I was some outstanding on my Loan accounts. Due to the same my accounts was blocked, later i requested to concerns for repayment of outstanding several times through mail and telephonic, personally visited to branch also. But no solution came out till now. I want to settle/clear my outstanding in a good manner. Please provide a right solution and contact number of the concern.

                                      Name- VINIT KUMAR
                                      Cont:- [protected]

                                      Mail on 10.09.2021

                                      Dear Concern,

                                      I Vinit Kumar came to know recently that a credit card no. [protected] is showing in my cibil with some outstanding amount, which impacts my cibil very badly. I visited my nearest HDFC branch at Shamli (U.P) but nobody gave me a right solution to resolve this issue. As per my best knowledge I never borrow any credit card on my PAN no. from any of the banks.
                                      I request you to please look into this matter and resolve the same. My details are as under.

                                      PAN NO. BDOPK0258A
                                      CONTACT NO. [protected]
                                      NAME. VINIT KUMAR
                                      ADDRESS. AMIRI PHARMA GALI NO 10 RAIL PAR SHAMLI UP 247776

                                      Thanks & Regard

                                      VinIt Kumar
                                      +91-[protected]

                                      Mail on 23.10.2017

                                      Hi,

                                      I would like to inform you and need your valuable time to resolve the issue as I am facing since last 10 months.

                                      I am a customer of HDFC Bank from last 10 years and had a good transaction with bank, but now I am totally disappointed with the services and charges which was applicable in my statements and accounts. Due to this I am not able to do a single transaction in HDFC bank account.
                                      I have an account no. [protected] in Shamli branch and a Credit Card i.e. [protected] from last 7-8 years. As per history sheet all the EMI’s paid on time but due to major accident before few months, there was some delay on my EMI’s. After that bank holds my account and maintain my balance in negative. We tried several times on phone banking to continue my both the accounts so that we can pay my Emi’s through net banking and maintain my accounts also for future transactions, but nobody helped me out to resolve the issue. I am facing problem to paid my Emi in cash for personal loan A/C no. 3640399 to HDFC representative and after that we are facing the bouncing charges with reflect in my account also.

                                      As similar the total amount reflect in my credit card a/c i.e. Rs. 105666.00, and the finance charges is also reflect in my account. I paid regular Emi’s from last few months as before, so why we are paying these financial charges.

                                      Sir, my humble request to you please regularize my both the accounts so that we can transfer my Emi’s direct from my account and use your services in future. Otherwise it will be more difficult to me to paid such kind of financial charges in future.

                                      Looking forward for your kind attention and early response so that we can avoid any unsound step in future.

                                      HDFC BANK SAVING A/C- [protected]
                                      HDFC BANK C.CARD NO- [protected]


                                      Regards
                                      Vineet Kumar
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 28, 2023
                                      Updated by Vineet Nirwal
                                      Please arrange call to resolve my issue as i am facing since several years..

                                      Vinit Kumar
                                      [protected]
                                      Dear Customer,

                                      We regret the inconvenience this has caused you. We request you to write to us from your registered e-mail ID at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...⇄ and share us query to assist you further. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Ajay, Service Manager
                                      HDFC Bank Customer Assistance
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                                        Neetoo Gupta
                                        from MUMBAI, Maharashtra
                                        Sep 23, 2023
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                                        Address: Nallasopara west 401203

                                        My employee ID N19021 my last working date is 31 august 2023 but till not receive my FNF .
                                        WHEN I AM TRIYING TO CALL HR THEY ARE NOT RESPONDING
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay, Service Manager
                                        HDFC Bank Customer Assistance
                                        Dear Customer,

                                        This is not the experience we want you to have. Our team has sent you a response via email at your registered e-mail Id on October 04, 2023 and addressed your concern.

                                        -Anay, Service Manager
                                        HDFC Bank Customer Assistance
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