Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 707

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Krishna Sawant Talaulikar
Jul 22, 2019
Resolved
Report
Copy
Resolved

Address: Bhatwada talaulim ponda, North Goa, Goa, 403401

I had transfered 60k on 19th july from hdfc account to syndicate bank account, money is debited from my account but its not credited to beneficiaries account. Its been 4 days now and the money is not traceable. Transaction status is showing processor down.

Rrn reference no.[protected]

User reference no.[protected]

Beneficiary acc no. [protected]

Kindly do the needful.
Aug 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to write to us at [protected]@hdfcbank.com from your registered email id along with the transaction details and your account details for further assistance.

-Nadia
HDFC Bank Customer Assistance
4 bosso holo akhono NOC Paine sob lon sod kora dia6e toboua asne amar rejistorn Mobil no .[protected] amro lon no harleys gacha
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rahulkumarsharma
    from Delhi, Delhi
    Jul 22, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110058

    Rahul kumar sharma
    11:49 am (0 minutes ago)
    To me

    Dear sir
    I am rahul kumar sharma wah holding of hdfc credit card in 2014. Credit limit was 50000 rupees.
    Due to my late father surviving with cancer diagnosed i was unable to pay the amount of credit card.
    Since 2015 i am requesting dear sir
    I am rahul kumar sharma wah holding of hdfc credit card in 2014. Credit limit was 50000 rupees.
    Due to my late father surviving with cancer diagnosed i was unable to pay the amount of credit card.
    Since 2015 i am requesting to take the actual amount and and finish the all the things. But representative asking me to pay a more than that. Since then i'm receiving regular threatening calls.
    The collars a using abuse language they are according to my friends relatives and my colleagues and using abusive language with them.
    They are calling my number approx 8 to 10 time in a day.
    Still i'm interested to pay a lump sum amount to rupees 50000 to the bank and requesting them to issue noc to clear my civil but they are on that.
    Today are asking my address to see me at my house.
    Dear sir, please look into the matter they are destroying my image and harassing me & my family my wife got very scared by taking the actual amount and finish all the things. But representative asking me to pay a more than that. Since then i'm receiving regular threatening calls.
    The collars a using abuse language they are according to my friend's relatives and my colleagues and using abusive language with them.
    They are calling my number approx 8 to 10 time in a day.
    Still, i'm interested to pay a lump sum amount to rupees 50000 to the bank and requesting them to issue noc to clear my civil but they are on that.
    Today are asking my address to see me at my house.
    Dear sir, please look into the matter they are destroying my image and harassing me & my family my wife got very scared by today calls

    Find the attachment to see how many call i got in an hours.
    Aug 25, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We take this opportunity to inform you that we are looking into your queries raised on your card account. We will respond to you in 4 business days and we request you to bear with us in the interim. The query reference number for this correspondence is [protected].

    -Nadia
    HDFC BANK Customer Assistance.
    Verified Support
    Jul 24, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected]

    -Nadia
    HDFC BANK Customer Assistance.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sowmyarani
      from Hyderabad, Telangana
      Jul 22, 2019
      Report
      Copy

      Hi team,

      My HDFC Credit card expired and new card did not reach home due to issue with my mobile network at my office. Please help me in getting renewed credit card to home and request to call on my fathers number:[protected]. if my mobile is not reachable

      Thanks,
      Sowmya Rani Vitta
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Puneet Sachdev
        from Chennai, Tamil Nadu
        Jul 21, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Thakur Village, Mumbai City, Maharashtra, 400101

        Hey, i am an nre customer with hdfc bank for the past 5 years now. I am fed up with the slow customer service here. Since the day i’ve landed in india, i’m unable to use my debit card. No transaction is going through, neither is my card working in the atm, nor can i transfer any funds. I’m helpless

        I’ve applied for an address change, so that i can receive a new debit card, where i currently stay in mumbai. But this process is also taking ages. I’ve submitted all the documents that were asked at the hdfc branch in thakur village, near thakur college, mumbai

        Today is the 12th day, let alone my debit card, the address has still not been updated in the records.
        Once the address is updated from your end, only then can i apply for a debit card, i seriously don’t understand why is this process taking so long.

        Such kind of slackness is causing me a lot of problems, as i can neither use my funds nor do i have any money.

        I write, to express my grief, that’s because of this snail like process i’m suffering.
        Today is the 12th day, since i’ve come to india and submitted the documents and there is no update from your side. Everyday, i check my net banking for the address change update, but unfortunately it never gets changed.
        I literally have no money on my hands right now, and today i really regret relying solely on hdfc bank

        After all this, i applied for an instant debit card for which i will be again charged. Because i don't have nay money on me..

        If the address change would have been done well in time, i would have applied for the debit card and would have got it well within time.

        I thi k this is the trick that hdfc bank is playing to fleece their customers into getting money from them..

        Such pathetic services is totally unacceptable from a bank like hdfc bank.
        Sep 4, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 21, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ashish_todi
          from Mumbai, Maharashtra
          Jul 21, 2019
          Resolved
          Report
          Copy
          Resolved

          It has been more than 3 months and my hdfc cash back of 5 percent on rs 134000 payment made on booking through yatra is still pending.
          Yatra guys are saying that it is hdfc bank responsibility for the cashback.
          Please let me if now if their is any chance of my cashback or all the hdfc cashback offers are fraud.
          Hdfc cashback offer more like a fraud
          Reference booking i'd yh4770120.
          Aug 23, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Request you to write to [protected]@hdfcbank.com with the transaction date, amount, payment mode along with offer details to enable us to check and assist you further.

          -Nadia
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mahendra.sawant
            from Chennai, Tamil Nadu
            Jul 21, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Thane, Thane, Maharashtra, 400607

            Hi hdfc bank,

            This is to inform you that on 03th july one fraud call received from health care india[protected]/[protected] rs, 25998/- inr has been deducted from my hdfc credit account. Kindly help me to get my money back. I have blocked my credit card. Now bill generated on 19th july and this amount reflect in my credit card bill due to the fraud transaction which has happened.

            I called net banking customer care and have blocked it my credit card ending 7039 & dispute form already submitted to hdfc bank as per said customer care email id.
            Kindly help me & revert on priority.

            Grievance redressal reference number : [protected]

            Regards,

            Mahendra sawant
            Aug 27, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 22, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

            -Nadia
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Alisha Bhatti
              from Chandigarh, Chandigarh
              Jul 21, 2019
              Report
              Copy

              Address: Garhshankar hoshiarpur road, 144527

              Cancellation of one assist membership
              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3306 without my concern . I am not interested about this service and don't want this membership any more. So cance...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kanikamalik95
                from Dasuya, Punjab
                Jul 21, 2019
                Resolved
                Report
                Copy
                Resolved

                Hdfc credit card representative came to my house, filled the forms and gave me a confirmation that i will get my credit card within 7 days. Post that there was no email. I got a call from a sales team person who needed some details. Post that day, he hasn't picked up my calls. After 15 days had passed, i got a message that they have completed processing the card, i went online and put my application number and it said declined. I need to know the reason for this decline, because i have been waiting since 15 days and i need to know why this reason wasn't told to me while applying for the card.
                The other sales man whose contact i have, sound under confident and its almost like they themselves don't know the procedures.
                Pathetic service. Staff not trained properly.
                Aug 29, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 22, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                -Nadia
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sandipan1875
                  from Kolkata, West Bengal
                  Jul 21, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  1. My credit card is showing a charge as per below:
                  Date transactional details amount
                  7/17/2019 offus emi, prin nb:11, [protected] (Ref# 09999999980717007424005) 4, 872.42
                  7/17/2019 m-amazon seller servic, p:06, 0000433 281.42
                  7/17/2019 consolidated fcy markup fee (Ref# vt191990073014210000008) 16.82
                  7/17/2019 mer emi, int nbr:17, [protected] (Ref# 09999999980717007423999) 18.34
                  7/17/2019 offus emi, int nbr:11, [protected] (Ref# 09999999980717007424013) 114.35
                  7/17/2019 mer emi, int nbr:06, [protected] (Ref# 09999999980717007424039) 74.91
                  7/17/2019 finance charges (Ref# 19999999980717999968580) 70.62 70.62
                  7/17/2019 finance charges (Ref# 19999999980717999968590) 2, 060.38
                  What are these charges? I want it to be reversed..

                  2. I always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. The high-interest rate itself is a charge.

                  How can such deceptive practice be carried out? I want these charges reversed.

                  Contact number: [protected]
                  Email id: sandipan. [protected]@gmail.com
                  Customer id: 67527784
                  Aug 22, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 22, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wY5lib.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anu sharma1
                    from Mumbai, Maharashtra
                    Jul 20, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: In Gurgaon, Gurgaon, Haryana, 122002

                    Hi all,

                    Could someone help me out lyk m having debt of 25000 of my credit card i want to settle that payment... Because bank has already taken more than this money from me... As late payment charges every month... How can i get rid out of this.

                    This is getting so deficult for me to pay the amount... This is totally a fraud... I want to settle the same.

                    Please advice.

                    Thanks
                    Sep 1, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 22, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We wish to inform that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

                    -Zubin
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aabhisheks7
                      from New Delhi, Delhi
                      Jul 20, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: New Delhi, Delhi, 110045

                      Rohan sharma [protected]
                      Sanjay sangwan [protected]
                      Policy no.[protected]This policy isn’t on my name) - they said i had paid premium for one year and then defaulted.
                      Hadfc life helpline said its fraudulent call made to get money from me as they had asked me to pay inr 100000.00 for 2 more years to complete 3 years of policy so that its activated.
                      Sep 9, 2019
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Jul 20, 2019
                      Updated by Aabhisheks7
                      I did not entertain this spurious call plus the BANK said they don’t give you calls like this explaining such details.
                      Jul 20, 2019
                      Updated by Aabhisheks7
                      Just hope that police is able to track down such folks and put them behind bars or teach them a lesson.
                      Verified Support
                      Jul 26, 2019
                      HDFC Life Customer Care's response
                      Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                      Verified Support
                      Jul 26, 2019
                      HDFC Life Customer Care's response
                      Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                      Verified Support
                      Jul 26, 2019
                      HDFC Life Customer Care's response
                      Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                      Verified Support
                      Jul 26, 2019
                      HDFC Life Customer Care's response
                      Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Priya.Verma
                        from Mumbai, Maharashtra
                        Jul 20, 2019
                        Report
                        Copy

                        Address: shastri nagar, Jaipur, Rajasthan, 302016

                        The chief general manager,
                        Reserve bank of india,
                        Consumer education and protection department,

                        Dear sir,
                        Myself ca priya verma, i am from jaipur. My hdfc saving bank account no. Is[protected].
                        A year back i joined a mnc that time i opened the hdfc saving bank account and then i shifted to other bank when i left the co.
                        Since october'18 i was trying to close my hdfc saving bank account, i visited the branch two times but didn't get proper responses from them.
                        I started working in mumbai so it’s not possible for me to visit the branch on regular basis.
                        I tried to request for the closure of account via net/online banking but there is no options available.
                        Today i again tried to contact with customer care but no responses received and i came to know that there is a negative balance of 4233.99 and i did not get any previous intimation regarding the charge.
                        This is not at all tolerable the branch has to give notice or intimations.
                        Since this is a complaint against a specific bank viz. Hdfc bank where no policies issues involved, consumer education and protection department, central officer is request you to examine the complaint and take suitable action.
                        Please consider my request and help me in closing my account as soon as possible.
                        Thank you.

                        Priya verma
                        Mob. No. +91 [protected]
                        The chief general manager,
                        Reserve bank of india,
                        Consumer education and protection department,

                        Dear sir,
                        Myself ca priya verma, i am from jaipur. My hdfc saving bank account no. Is[protected].
                        A year back i joined a mnc that time i opened the hdfc saving bank account and then i shifted to other bank when i left the co.
                        Since october'18 i was trying to close my hdfc saving bank account, i visited the branch two times but didn't get proper responses from them.
                        I started working in mumbai so it’s not possible for me to visit the branch on regular basis.
                        I tried to request for the closure of account via net/online banking but there is no options available.
                        Today i again tried to contact with customer care but no responses received and i came to know that there is a negative balance of 4233.99 and i did not get any previous intimation regarding the charge.
                        This is not at all tolerable the branch has to give notice or intimations.
                        Since this is a complaint against a specific bank viz. Hdfc bank where no policies issues involved, consumer education and protection department, central officer is request you to examine the complaint and take suitable action.
                        Please consider my request and help me in closing my account as soon as possible.
                        Thank you.

                        Priya verma
                        Mob. No. +91 [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Srikanthbks
                          from Hyderabad, Telangana
                          Jul 20, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Hyderabad, Telangana

                          Hi team,

                          My customer id is 70060031, recently my credit card statement has been generated.in that financial charges are 747rs for the outstanding amount of 2000. And for the previous month statement their a financial charges are 1208 for the outstanding amount of 35000. I don't on what basis this financial charges are applicable. For 35k it will 1208 and for only 2k it will be 747.
                          Kindly check the issue.
                          Jul 20, 2019
                          Complaint marked as Resolved 
                          Is this website is working or not. It's automatically showing that it is resolved.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 20, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to inform that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

                          -Manoj
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gauravtg01
                            from Mumbai, Maharashtra
                            Jul 20, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Duhai Ghaziabad, Ghaziabad, Uttar Pradesh, 201206

                            Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing more than 9000 nagative balance.

                            The bank converts my salary account converted into savings account & charged monthly. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.

                            I approach branch, but they behaved rudly & refuse to close account.
                            Plz juistice to me. What is the solution? What is the action will take against the bank?
                            Aug 21, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 20, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: shorturl.at/ajrB8 (For Terms & Conditions) shorturl.at/jmoOT charges applicable for the Regular Savings Account) We request you to write to us at [protected]@hdfcbank.com from your registered email id along with the exact date and complete address of the branch or IFSC code wherein request for closure of account was denied. Branch locator link: shorturl.at/fmJNU

                            -Zubin
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              Unmesha Pushilal
                              from Kolkata, West Bengal
                              Jul 19, 2019
                              Report
                              Copy

                              Address: 5 no.pannajhil Barasat, Kolkata, West Bengal, 700125

                              Dear team,

                              I ave applied a pl in hdfc bank and submitted all required documents on 12 th july 2019. After that i got msg on 15th july approved loan amount is 3.4l but from that day hdfc bank sales executive informed me my loan is put on hold due to some reasons and then again i submit another set of required documents. He told me today i will get msg for appoval of amount still now i have not received any msg from hdfc bank. My request is if bank is not able to disburse amount plzz inform me why they are delaying this process. For your information loan application numer is[protected]

                              Regqrds,

                              Unmesha
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sushil.123
                                from Dehra Dun, Uttarakhand
                                Jul 19, 2019
                                Report
                                Copy

                                Address: 249161

                                At 6th of june 2019 i have used my atm card for withdraw an amount of 10, 000 from my account. Amount deducted from my account but cash stuck at atm machine. At 11th of june i register a complaint on customer care and bank both place but there is no response from bank yet at 19th of july 2019. How can i get my money back. Bank is not responding on my complaint and bank told me to call customar care and when i call customar care they told me to contact bank.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  VjLakkaraju
                                  from Hyderabad, Telangana
                                  Jul 19, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 500090

                                  First account :[protected]

                                  I have 236 amount on hold and my account balance is 474... May i know when the hold will be cleared

                                  Second account : [protected]
                                  In this account i have amount on hold is 19734.37 and account balance is 1928... Available balance is -17806.37, this happened because of the loan emi over due, i have paid it yesterday (Hdfc agent says it is something related to lean, i didn't understand though), may i know when my account available balance turns out to be positive
                                  Jul 21, 2019
                                  Complaint marked as Resolved 
                                  I have credited some more money and it resolved itself
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 20, 2019
                                  Updated by VjLakkaraju
                                  Hi Sir/madam .. No change in account till now .. may I know when will it be cleared
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    O
                                    Obed Joshua
                                    from Hosur, Tamil Nadu
                                    Jul 19, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Cathedral Road, 600073

                                    Hi,

                                    I was cheated into buying this service from hdfc customer support when i called to inform them about a lost credit card. Since then, they have deducted money 3 times and they have not cancelled the membership even after repeated emails and calls. I don't know how to get this issue resolved. I'm really frustrated by this experience. Hopefully, this complaint will help me resolve this issue. I really don't care about refunds any longer. I just want to ensure that the service is cancelled.

                                    Last four digits of card: 2870 visa
                                    Aug 22, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 20, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand from your post that your query pertains to One Assist program enrolled on your card account. We request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Dear Obed,

                                    Greetings from OneAssist!!!

                                    We are sorry to see you go.

                                    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                    We appreciate your patience in the interim.

                                    Regards

                                    Team OneAssist
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dilip Vasava
                                      from Ahmedabad, Gujarat
                                      Jul 19, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: DEPARTMENT OF CHEMISTRY, Ahmedabad, Gujarat, 280009

                                      Dear sir,
                                      My name is dilip vasava and i request you to cancel my above said credit card. Also i am getting a bill for credit card no ending 5459 64xx xxxx 2772. Which i have not requested to purchased this credit card. I am not having credit card of this new number. No body has issued this new credit card to me from your bank. So i suspect that any of your bank employee is using my new credit card. So please cancel my these credit cards. I am not responsible for any dispute about the said new credit card in my future.
                                      Thanks
                                      Aug 22, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 20, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                      -Zubin
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rkmishra19
                                        from Noida, Uttar Pradesh
                                        Jul 19, 2019
                                        Report
                                        Copy

                                        Hi,
                                        Application reference number 19f[protected]n1
                                        My application fulfilled all the pre-requisite, which are necessary to issue a credit card. I do have a very healthy cibil score of 764, credit utilization ration tends to be better.

                                        You have done address verification, approved the application, then suddenly you declined my application, which was deliberate in nature.
                                        I applied through card-on-card basis. Still, you declined my application at the last moment.

                                        Hdfc has been the worst bank, i have ever had done business with,
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 19, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in any way on your credit standing or your financial stability.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        Jul 19, 2019
                                        Updated by rkmishra19
                                        Hi,
                                        IT SEEMED THAT YOU DIDN'T UNDERSTAND MY QUERY.

                                        I am sorry to say, this tends to be the same copy and paste kind of answer, which you have been giving to everyone.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit