HDFC Bank Complaints & Reviews

सेवा में,
नोडल ऑफिसर hdfc बैंक,
चंडीगढ़।
श्री मान जी,
निवेदन है कि मेरा hdfc बैंक की शाखा सीवन जिला कैथल (हरियाणा) में खाता है। जिसका खाता नं [protected] है। सर जब मैं कई बार बैंक में पैसे जमा करवाने जाता था तो कैश पर बैठी मैडम पूनम मुझे बार बार कहती थी कि सर हमसे बीमा करवालो।मैं हर बार यह कहकर टाल देता था कि मेरे पास क़िस्त भरने के पैसे नहीं है। फिर उनके बार बार कहने पर मैंने कहा कि मैडम मेरे पास सिक्के होते है अगर आप जमा कर सकते हो तो आप बीमा करदो। मैडम पूनम, मैडम रजनी (Hdfc life की कर्मचारी) और वरुण सर जो कि इन दोनों के सीनियर है। इन तीनों ने कहा कि रोज 1000 रुपए के सिक्के जमा करवाना आपका हक़ है। मेरी दो पालिसी पहले भी hdfc के साथ चल रही है। तो ये तीनो कहने लगे कि आपकी पहले वाली पालिसी की क़िस्त भी सिक्को से जमा करवा देंगे। इन्होंने 8600 रुपए के सिक्के मेरे से लिये और कहा कि आप धीरे धीरे सिक्के देते रहना हम जमा करवा देंगे।इन्होंने मेरा 20000 वार्षिक क़िस्त का बीमा करवा दिया। जिसके बाद पूनम मैडम का ट्रांसफर दूसरी ब्रांच में हो गया। नई आयी केशियर मैडम ने सिक्के जमा करने के लिए मना कर दिया। इस विषय में उन्होंने मुझे ब्रांच मैनेजर से मिलने को कहा। जब मैं ब्रांच मैनेजर से मिला तो मैंने उन्हें सारी जानकारी दी। उन्होंने मोके पर वरुण सर को बुलाया और पूछा कि क्या तुमने इन्हें सिक्के जमा करने के कहा था। वरुण सर ने कहा कि हां हमने बोला था। जबकि रजनी मैडम उस दिन छुट्टी पर थी और पूनम मैडम का ट्रांसफर हो चुका था। ब्रांच मैनेजर ने कहा कि आप मुझे लिखित में शिकायत दीजिये मैं इन पर कार्यवाही करूँगा (जिस शिकायत की कॉपी मैंने साथ संलगन की है)। उन्होंने मेरे से 4 से 5 दिन का समय मांगा और वरुण को कहा कि इनके जो सिक्के आपके पास है उन्हें आज ही इनके घर देकर आओ। जब वरुण सर मेरे लिए घर आये तो मैंने पूछा कि सर आपने सिक्के जमा क्यों नहीं करवाये तो उन्होंने कहा कि मैनेजर चेंज हो गया है अगर कुछ परसेंटेज कटवा कर सिक्के जमा करवाने है तो हो जाएंगे ।वरुण सर मेरे घर सिक्के दे गए। इसके बाद मेरे पास पूनम मैडम और रजनी मैडम का मेरे पास फ़ोन आया कि आपने हमारे खिलाफ कंप्लेंट क्यों की। मैंने कहा कि आपने झूठ बोलके मेरा बीमा क्यो किया। उन्होंने कहा कि सर आप काउंटर पे सिक्के जमा क्यों करवाने आते हो। इन्होंने दुबारा कहा के सिक्के मुझे देदो मैं जमा करवा दूंगी। और इन्होंने ये भी माना कि इन्होंने मुझे झूठ बोलकर बीमा किया है। फिर मैं 01/06/2019 को जब ब्रांच मैनेजर मैनेजर के पास गया तो उन्होंने कहा कि हमने चेक किया है कि आपके साथ कोई जबरदस्ती नहीं कि गयी बीमा करवाने के लिए ।और हमारे पास वीडियो रिकॉर्डिंग है जिसमे आपने बीमा की सारी नियम शर्ते सुनी है। मैने कहा सर की आपके सामने रजनी मैडम और वरुण सर ने माना है कि हमने इन्हें रोज 1000 के सिक्के जमा करवाने के लिए बोला है (जिसकी बैंक की सीसीटीवी में रिकॉर्डिंग मौजूद है)। इसके बाद ब्रांच मैनेजर ने कहा कि मैं यहाँ पर नया आया हूं और ये मेरे आने से पहले का मामला है। फिर मैंने कहा आप मुझे ये तो बतादो की आप सिक्के जमा क्यों नही कर रहे जबकि आर बी आई कि गाइड लाइन है कि ग्राहक रोज 1000 के सिक्के जमा करवा सकता है।तो उन्होंने कहा कि ये मेरे विवेक के ऊपर निर्भर है कि मैं सिक्के जमा करू या नहीं।फिर मैंने कहा सर आप लिखकर देदो की मैं सिक्के नहीं जमा कर सकता।इस पर इन्होंने कहा के मैं लिखकर भी नहीं दूँगा। उपरोक्त सभी बातें बैंक के सीसीटीवी में रिकॉर्ड है।
कृपया जल्दी कार्यवाही करें।

1. मैं इतने सारे बीमा की क़िस्त नोट के रूप में भरने में असमर्थ हूँ।
2. मेरी स्कूटी जो मैंने अपनी बेटी को ट्यूशन छोड़ने के लिए दिलाई हुई है। उसकी क़िस्त भी इसी खाते से कटती है।
3. मैंने अपनी पिछली hdfc लाइफ की पालिसी पर 30000 का लोन ले रखा है। जिसकी 2 क़िस्त सिक्के जमा ना होने की वजह से टूट चुकी है।
कृपया सख्त कार्यवाही करें ताकि आगे से किसी ग्राहक के साथ धोखा ना हो।
धन्यवाद।
प्रार्थी
राजविंदर सिंह
खाता न. [protected]

I am not able to get connected to customer care executive when i tried to get connected to credit card collection number who called me for card payment amount had direcltly blocked my number the no was (+[protected] no one is responding when i tried to call the complaint no there also my call got disconnected and switched to customer care no i was not even asked to hold on. I have recorded the call to for an evidence sake coz i know these guies are going to get their hands up. I will not be responsible for the next payment issues. I havre tried from my side.

I am not able to get connected to customer care executive when i tried to get connected to credit card collection number who called me for card payment amount had direcltly blocked my number the no was (+[protected] no one is responding. When i tried to call the complaint no there also my call got disconnected and switched to customer care no i was not even asked to hold on. I have recorded the call to for an evidence sake coz i know these guies are going to get their hands up. I will not be responsible for the next payment issues. I havre tried from my side.

This is shivakumar tumma laxmirajam
My creditcard no is :
[protected]
My contact no is :
[protected]
My emailid is :
Trimax. [protected]@gmail.com
Shiva. [protected]@gmail.com
I have cleared my credit card outstanding amount of 20025 rs.
I am requesting you to issue noc (Hardcopy and softcopy) for the same.
Thanks
Shivakumar tumma.

Shivatumma

I have never appliwd for a credit card however i am still receiving sms stating that my credit card dues and statement and balance info

I fail to understand how am i receiving these sms.

Below is the recent sms that i received -

Dear customer, total due for ur hdfc bank credit card ending 0492 is rs 3748.33. Minamtdue rs 3748.33. Due on 05/jun/2019. Pls ignore if already paid. For statement copy call tollfree [protected] or download from netbanking.

I was told by the agent who came from hdfc ltd that interest rate for women is 8.35,
I applied for home loan and paid processing fee by cheque, after taking process fee they said that interest rate will more than 10,
This is really cheating, i don't want a loan on this rate i agreed paid process fee for rate of 8.35 not for more than 10.
I tried to contact them and sent mail, but they are not responsible
Hdfc ltd has looted me.
My file no is[protected]

I am having two lockers at new friends colony, new delhi. My account was debited with rs 30000/- as locker rent without informing me about increase in the locker rent. Earlier on i was paying rs 5000/-. When i went to operate the locker about 18 days back i was not allowed to operate and the staff insisted to deposit the money first and only after tat i will be allowed to operate the locker.
I told them that i was never informed about such an enormous increase in rent.
I was told to come after 15 days as bank will show me proof of intimation. I went there after 16 days and bank did not have any proof of intimation and again i was not allowed to operate the locker.
Such a rude behavior and such # staff employed at new friends colony, new delhi branch

The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
Account number: 5010*5481
Ifsc: hdfc0002604
Branch: yousufguda
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service...

31-may[protected]may-2019) atm wdl
Atm cash 91511 jindal chowk - hissar brhisar 2, 000.00
31-may[protected]may-2019) reverse atm wdl 2, 000.00
31-may[protected]may-2019) atm wdl
Atm cash 91511 jindal chowk - hissar brhisar 2, 000.00
There is two wrong transaction from my account one is reversed but second one is pending. Please resolve this matter.

I’m very much disappointed with the deduction of rs 177 money from my account #[protected] with desc for amb chrg incl gst for feb-apr 2019 months.

Deducted date : 09 april 2019, 07 may 2019

Though the maintained average minimum balance of amount rs 10000. Suddenly disappearing my money.

And sir/madam here i am requesting you that if any rule/process changed please learn to intimate first then do as your wish. And it is not you greatness to say without any intimation we deduct the amount. Please revert my amount.

Rrn reference number: [protected]
User reference number: [protected]

Update: your money transfer of inr 10, 000.00 on 31-05-19 timed out at beneficiary's bank. For status, contact beneficiary (Imps ref no.[protected]

Transaction was not successful. Got a sms that transaction timed out.
Checked status in netbanking and it shows processor down.

Neither money is credited back to my account nor credited to beneficiary.

Please help me getting my money back

Dear sir
My hdfc life policy no is:[protected]
My policy is mature dated: 22 may.2019 and then i m going to branch for payout my policy, they told me you have added asignee, means this policy is payout asignee person, then i was shocked without my permission and without my kyc they added a asignee, and i didn't know that person, and i totally denied, i don't that person, who added asignee on my policy, then they told me we will verify what it is going, i still waiting... They didn't resolve my issue..

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 5805 without my concern in may 2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount

Name :- satish dugani
Mobile no. :- [protected]
Credit card number ending :- 5805

So called hdfc ergo (Divident fund employees from hyderabad) called me repeatedly to claim my divident amount and bonus on my insurance policy. I was stupid enough to believe on these frauds and even purchased policies from bharti axa amounting to 25000 and 65000, which are apparently of no use to me,, all because they promised to release an amount of 390000 in my account after doing so. They said these policies will be cancelled n refunded...

A month back i have applied for hdfc credit card.
I have got verification call from your end also completed physical verification and also i have got the message like your verification process has been completed successfully... After all these process then also without any reason my status is declined...
Please find the attached screen shot.
Complete my time energy, everything is wasted..
Please do the needful
My contact num is [protected]

When password is forgotten for hdfc bank, the retrieval is most horrific.
The sms works at fast pace, however email does not come, irrespective of what we do.

Several times this issue is raised with hdfc bank, kalpataru garden pune branch as well as by email, but no response to this issue

Even today dated 31 may 2019, i have been struggling to get the password otp on email however since last few hours no amount of efforts is yielding any result.

The sms comes in,

I was made a transaction through hdfc credit card having amount rs2597/- on dated 24/05/2019 to upcl b2b - mumbai in.
This amount already debited from my credit card account, but still it is showing pending at merchant side (I. E. Upcl).

Already 8 days has been gone, requestingto you kindly resolve as early as possible.

Regards
Rahul singh
[protected]

Dear sir, my self kritika mishra, w/o mr. Adarsh mishra. Sir, he has done the payment of inr 67, 000/- against total out standing of inr 1, 28, 000/- and it was agrred to pay in 4 emis.

Yesterday also he paid inr10, 000. Due to some accident yesterday, he is in police custody and will be released by today evng or by tomorrow. I urge you to give extension upto monday mrng. If you not receive the payment upto monday afternoon, you are free for the legal action.

I have requested mr. Ankit mobile number:[protected] on sms and explained the problem but still he is torturing by sending sms.

Kindly look into this and provide a final extension upto monday after noon.

Sir maine apne account no [protected]
Account holder's name vipin kumar tripathi s/o mr. Aditya kumar tripathi
Branch nanpara. Dist bahraich (Up) se 10rs ka payment kiya tha jo ki pending h fir bhi mere account no [protected] se 14000 rs kat liye gaye h jo ki 30/05/2019 ko 5:30pm-6:30pm ke bech kate h
Please help me for refunding my ballence

Thanks
Vipin kumar tripathi s/o mr. Aditya kumar tritripathi
Account no:- [protected]
Branch:- nanpara
Dist:- bahraich (Up)

I have tried many time to contact at hdfc branch and speak with Mr dhananjay ghedia and he said me that plz send account closer form i will close your ac but now he is not answering my call and massages. Why he is not answering my call and massages and plz kindly do whatever but I want to close my accountant as soon as possible