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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 706

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D
Divyashree Parmar
from Mumbai, Maharashtra
Jun 1, 2019
Resolved
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Address: 400078

I have never appliwd for a credit card however i am still receiving sms stating that my credit card dues and statement and balance info

I fail to understand how am i receiving these sms.

Below is the recent sms that i received -

Dear customer, total due for ur hdfc bank credit card ending 0492 is rs 3748.33. Minamtdue rs 3748.33. Due on 05/jun/2019. Pls ignore if already paid. For statement copy call tollfree [protected] or download from netbanking.
Jul 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please forward the mail to [protected]@hdfcbank.com with the email id on which the mail was received. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll help sort it out.

-Manoj
HDFC Bank Customer Assistance
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    K
    kavita baimad
    from Mumbai, Maharashtra
    Jun 1, 2019
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    I was told by the agent who came from hdfc ltd that interest rate for women is 8.35,
    I applied for home loan and paid processing fee by cheque, after taking process fee they said that interest rate will more than 10,
    This is really cheating, i don't want a loan on this rate i agreed paid process fee for rate of 8.35 not for more than 10.
    I tried to contact them and sent mail, but they are not responsible
    Hdfc ltd has looted me.
    My file no is[protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      suneel.dawer
      from Mumbai, Maharashtra
      Jun 1, 2019
      Resolved
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      Resolved

      Address: C-788, New Friends Colony, 102 Kaisons house, New Delhi, Delhi, 110025

      I am having two lockers at new friends colony, new delhi. My account was debited with rs 30000/- as locker rent without informing me about increase in the locker rent. Earlier on i was paying rs 5000/-. When i went to operate the locker about 18 days back i was not allowed to operate and the staff insisted to deposit the money first and only after tat i will be allowed to operate the locker.
      I told them that i was never informed about such an enormous increase in rent.
      I was told to come after 15 days as bank will show me proof of intimation. I went there after 16 days and bank did not have any proof of intimation and again i was not allowed to operate the locker.
      Such a rude behavior and such # staff employed at new friends colony, new delhi branch
      Jul 4, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 02, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        J
        from Hyderabad, Telangana
        Jun 1, 2019
        Aug 16, 2023
        This thread was updated on Aug 16, 2023
        Resolved
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        Resolved

        mirevenue hold through gefu

        Address: Hyderabad, Telangana

        The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
        Account number: 5010*5481
        Ifsc: hdfc0002604
        Branch: yousufguda
        The customer service is not able to give any info on this.
        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service...
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        V
        vishnu dutt sharmaa
        from Kasauli, Himachal Pradesh
        Jun 1, 2019
        Resolved
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        Resolved

        Address: HOUSE NO.1032, SECTOR 9-11, Hisar, Haryana, 125005

        31-may[protected]may-2019) atm wdl
        Atm cash 91511 jindal chowk - hissar brhisar 2, 000.00
        31-may[protected]may-2019) reverse atm wdl 2, 000.00
        31-may[protected]may-2019) atm wdl
        Atm cash 91511 jindal chowk - hissar brhisar 2, 000.00
        There is two wrong transaction from my account one is reversed but second one is pending. Please resolve this matter.
        Jul 5, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 01, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Sreedhar Kethepalle
          Jun 1, 2019
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          Address: 560068

          I’m very much disappointed with the deduction of rs 177 money from my account #[protected] with desc for amb chrg incl gst for feb-apr 2019 months.

          Deducted date : 09 april 2019, 07 may 2019

          Though the maintained average minimum balance of amount rs 10000. Suddenly disappearing my money.

          And sir/madam here i am requesting you that if any rule/process changed please learn to intimate first then do as your wish. And it is not you greatness to say without any intimation we deduct the amount. Please revert my amount.
          +1 photos
          Jul 8, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 05, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) The Average Monthly Balance (AMB) requirement for your account is Rs. 10, 000/-. As the prescribed Average Monthly Balance (AMB) was not maintained charges have been levied. For further assistance, you may write to us at [protected]@hdfcbank.com

          -Nadia
          HDFC Bank Customer Assistance
          Jun 12, 2019
          Updated by Sreedhar Kethepalle
          Hi HDFC team,

          Thanks for the update.
          But if you see my screenshot which is attached, minimum balance 10, 000 is maintained. Even though why the amount is deducted. Could you please clarify.
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            N
            Nitesh266
            from Mumbai, Maharashtra
            Jun 1, 2019
            Resolved
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            Resolved

            Rrn reference number: [protected]
            User reference number: [protected]

            Update: your money transfer of inr 10, 000.00 on 31-05-19 timed out at beneficiary's bank. For status, contact beneficiary (Imps ref no.[protected]

            Transaction was not successful. Got a sms that transaction timed out.
            Checked status in netbanking and it shows processor down.

            Neither money is credited back to my account nor credited to beneficiary.

            Please help me getting my money back
            Jul 5, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 03, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We like it to confirm that in case if the transaction is timed out funds get credited to beneficiary account within 3 working days. If the amount is still not credited in beneficiary account kindly share with us the beneficiary account statement for further assistance. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

            -Nadia
            HDFC Bank Customer Assistance
            Verified Support
            Jun 04, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              shaan14
              from Katra, Jammu and Kashmir
              Jun 1, 2019
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              Address: GOPALPORA KALAN ANANTNAG, Anantnag, Jammu and Kashmir, 192101

              Dear sir
              My hdfc life policy no is:[protected]
              My policy is mature dated: 22 may.2019 and then i m going to branch for payout my policy, they told me you have added asignee, means this policy is payout asignee person, then i was shocked without my permission and without my kyc they added a asignee, and i didn't know that person, and i totally denied, i don't that person, who added asignee on my policy, then they told me we will verify what it is going, i still waiting... They didn't resolve my issue..
              HDFC Life customer support has been notified about the posted complaint.
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                S
                Satish Dugani
                from Chennai, Tamil Nadu
                May 31, 2019
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                Resolved

                Cancellation of one assist membership
                I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 5805 without my concern in may 2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount

                Name :- satish dugani
                Mobile no. :- [protected]
                Credit card number ending :- 5805
                Aug 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Satish,

                Greetings from OneAssist!!!

                We are sorry to see you go.

                We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                We appreciate your patience in the interim.

                Regards

                Team OneAssist
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                  P
                  Pareshangrahak
                  from Mumbai, Maharashtra
                  May 31, 2019
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                  dividend amount, scam hdfc employees asking to take bajaj allianz policies

                  Address: Telangana, Hyderabad, Andhra Pradesh

                  So called hdfc ergo (Divident fund employees from hyderabad) called me repeatedly to claim my divident amount and bonus on my insurance policy. I was stupid enough to believe on these frauds and even purchased policies from bharti axa amounting to 25000 and 65000, which are apparently of no use to me,, all because they promised to release an amount of 390000 in my account after doing so. They said these policies will be cancelled n refunded...
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                  K
                  karthikvkv
                  from Bengaluru, Karnataka
                  May 31, 2019
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560010

                  A month back i have applied for hdfc credit card.
                  I have got verification call from your end also completed physical verification and also i have got the message like your verification process has been completed successfully... After all these process then also without any reason my status is declined...
                  Please find the attached screen shot.
                  Complete my time energy, everything is wasted..
                  Please do the needful
                  My contact num is [protected]
                  +1 photos
                  Jul 3, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 02, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We request you to write to [protected]@hdfcbank.com with your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Amitha
                  HDFC Bank Customer Assistance
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                    G
                    gomesalex
                    May 31, 2019
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                    Resolved

                    Address: 411001

                    When password is forgotten for hdfc bank, the retrieval is most horrific.
                    The sms works at fast pace, however email does not come, irrespective of what we do.

                    Several times this issue is raised with hdfc bank, kalpataru garden pune branch as well as by email, but no response to this issue

                    Even today dated 31 may 2019, i have been struggling to get the password otp on email however since last few hours no amount of efforts is yielding any result.

                    The sms comes in,
                    Jul 3, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 31, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      rahulpundir
                      from Mumbai, Maharashtra
                      May 31, 2019
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                      Resolved

                      I was made a transaction through hdfc credit card having amount rs2597/- on dated 24/05/2019 to upcl b2b - mumbai in.
                      This amount already debited from my credit card account, but still it is showing pending at merchant side (I. E. Upcl).

                      Already 8 days has been gone, requestingto you kindly resolve as early as possible.

                      Regards
                      Rahul singh
                      [protected]
                      +3 photos
                      Jun 1, 2019
                      Complaint marked as Resolved 
                      response is very fast with clear & understandable query & its solution description. action was came from both side . as a result my complaint has been resolved & my payment pending . thanks consumer complaint forum. also thanks HDFC & UPCL customercare persons.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 01, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We observe that we have responded to your e-mail on May 31, 2019, 04:39 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                      -Nadia
                      HDFC Bank Customer Assistance
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                        E
                        eclat_adarsh
                        May 31, 2019
                        Resolved
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                        Resolved

                        Address: HDFC CC Collection, New Delhi, Delhi

                        Dear sir, my self kritika mishra, w/o mr. Adarsh mishra. Sir, he has done the payment of inr 67, 000/- against total out standing of inr 1, 28, 000/- and it was agrred to pay in 4 emis.

                        Yesterday also he paid inr10, 000. Due to some accident yesterday, he is in police custody and will be released by today evng or by tomorrow. I urge you to give extension upto monday mrng. If you not receive the payment upto monday afternoon, you are free for the legal action.

                        I have requested mr. Ankit mobile number:[protected] on sms and explained the problem but still he is torturing by sending sms.

                        Kindly look into this and provide a final extension upto monday after noon.
                        Jul 3, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 01, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Nadia
                        HDFC Bank Customer Assistance
                        When the time of issuing they said we can cancel the credit card at any time after i paid all my debit by calling the number[protected] now the number is not in use now i want to close my credit card but now they say i have to fill the closure form and have to send their address. why the are making this uncomfortable for the customer.
                        I didn’t apply any debit card from my account, I got one generic debit card which doesnot contain my name. My cust id[protected]. There has to be email or sms notification for this deduction. I dont need any debit card if every month it will charge 885 rs
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                          8
                          879500
                          from Mumbai, Maharashtra
                          May 31, 2019
                          Resolved
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                          Resolved

                          Address: vill & post padri tara, Bahraich, Uttar Pradesh, 271882

                          Sir maine apne account no [protected]
                          Account holder's name vipin kumar tripathi s/o mr. Aditya kumar tripathi
                          Branch nanpara. Dist bahraich (Up) se 10rs ka payment kiya tha jo ki pending h fir bhi mere account no [protected] se 14000 rs kat liye gaye h jo ki 30/05/2019 ko 5:30pm-6:30pm ke bech kate h
                          Please help me for refunding my ballence

                          Thanks
                          Vipin kumar tripathi s/o mr. Aditya kumar tritripathi
                          Account no:- [protected]
                          Branch:- nanpara
                          Dist:- bahraich (Up)
                          Jul 4, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 31, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete concern, account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
                          Verified Support
                          Jun 01, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Our team is investigating in the matter and will update you with the outcome of the investigation in 7 working days.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Dear Customer Mandate reference no: HDFC[protected] issued to ASHISH SECURITIES PVT LTD with value Rs. 8750.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.
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                            T
                            Tushar Bheda
                            from Rajkot, Gujarat
                            May 31, 2019
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                            Address: Maninagat, Amreli, Gujarat, 365601

                            I have tried many time to contact at hdfc branch and speak with Mr dhananjay ghedia and he said me that plz send account closer form i will close your ac but now he is not answering my call and massages. Why he is not answering my call and massages and plz kindly do whatever but I want to close my accountant as soon as possible
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              Balaji Subramaniyan
                              May 31, 2019
                              Resolved
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                              Resolved

                              Address: 600018

                              Dear sir,

                              I had applied fast tag application for my xylo car on 9th may, 2019 with the payment of rs.500. But until now i didn't receive the rfid tag, my customer id is:[protected]. Application number: hfr138433.

                              Hence kindly look into this matter and do the needful to get my fast tag rfid at the earliest. Or else kindly cancel it and refund the amount.

                              Thanks,

                              Balaji s
                              Jul 5, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 04, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We like to confirm that the TAG has been sent to your address by DTDC Courier AWB number M82462414 on June 01, 2019. You will receive the same within 7 working days from date of dispatch.

                              -Nadia
                              HDFC Bank Customer Assistance
                              I opened a new salary account in your hdfc bank on 4th may but still i have got my welcome kit. your hdfc card care not is also invalid.
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                                R
                                rahulmaheshwari11
                                from Udaipur, Rajasthan
                                May 31, 2019
                                Resolved
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                                Resolved

                                fnf and relieving letter

                                Address: 115 Ramnagar Bhilwara, Bhilwara, Rajasthan, 311001

                                Respected
                                Hdfc bank

                                I joined employee of hdfc bank w. E. F 19th august 2016. I was working as a responsible employee of hdfc bank with high morals and dedication towards work.
                                But recently due to unavoidable and expediate family problems. I. E miscarriage of my wife, i could not render my services to the bank since i have to handle her w. E. F 1st may’2019 i have willfully resigned from hdfc bank. Sincere then...
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                                Anil Lucjy
                                from Panaji, Goa
                                May 31, 2019
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                                Address: 411015

                                Dear sir i have transaction of rs.2000/- but first transaction is cancell but debited in my card. Last 4 days goes but this amount not refundable. And i will be trai to call customer care but not any rsponse.
                                I have receivwd call in hdfc bank last 6 days but no any voice only call and my voice is hello then call is dactivated so please help. My money is not refund at on time.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  from Delhi, Delhi
                                  May 31, 2019
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                                  Address: Koparkhairane, 400709

                                  Hello support team,

                                  I had purchased lg tv from kohinoor electronics, palm beach road vashi, navi mumbai, maharashtra.
                                  And i taken consumer loan from hdfc bank and below are the details.

                                  Consumer loan account : [protected]
                                  Emi scheduled date: 05th of every month from axis bank

                                  Problem:

                                  This month (May, 05th 2019) emi was bounced because of insufficient balance in my axis bank saving account. So i visit to hdfc bank and deposited the amount 6000/- inr into above loan account.

                                  But again hdfc bank deducted the same amount 6000/- on 09th may 2019. Why?
                                  Please revert the same into my axis bank account or adjust in june month emi.
                                  HDFC Bank customer support has been notified about the posted complaint.
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