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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 706

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K
kunal kumar mandal
Jun 4, 2019
Resolved
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Address: Paras global kutir apartment,patanegeri main road,near global village tech park, 560059

I have done transactions through payzapp bharat qr code for irctc ticket and booking got failed but it was not refunded to wallet of payzapp.

I have contacted irctc they replied: They did not received amount .

Transaction details:
Payment through payzapp bharat qr
Booking date :21st may 2019
Amount :2930.15
Tranction id :57733284
Pazapp Account: IN[protected]
Jul 8, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are sad to know about your experience. Please share your registered contact details and transaction details at the below given link.http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Amitha
HDFC Bank Customer Assistance
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    S
    Shridhar Mani Shanbhag
    from Mumbai, Maharashtra
    Jun 4, 2019
    Resolved
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    Resolved

    Address: 400708eaip

    I am using hdfc card for more than a decade and very much punctual in paying bills. I made a written complaint at your gogle madgaon goa branch when yr officials troubled my wife in my absence and forcibly collected her pocket money rs 1400. After i came back from goa yr officials made rockus and made insult to me by shouting in front of my house. I ha ve claimed compensation in this letter which is not replied. My complaint now on following issues.
    1. Inspite of repeated requests i am not getting hhardcopy of the bill since i am not using internet.
    2. Compensation for harassing my wife and collecting forcibly rs1400. And mental torture given to her whereas she is not party to this.
    3. Compensate me formaking a rockus in front of my house and spoiling my image in front of my house.
    4. Credit my credit card account for debiting so many monthly instalment un authorisely where as i have already paid full payment for purchases.
    5. Stopping my card unauthorised without information and declining for megre amount of rs 500
    6. On25 04 2019 yr official s nair taken all my grievances and promised to refund all flipcraft wrong debits with intt and promised to credit all charges provided i will make payment of rs 7000 and rs 6620 immediately. But so far he had not kept his promise and stopped answering my calls.
    Pl comply my grievances within 3 days else i will approach consumer court and lodge complaint with rbi credit card ombudsman.
    Please also note when your men made rockus in front of my house i had also made a police complaint ag yr bsnk as well on the person visited personslly.
    Hence please reply in writing about yr stand on the above points
    Shridhar mani shanbhag
    Card no[protected]
    Mobile no [protected]
    Jul 7, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 06, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TW[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
    Verified Support
    Jun 06, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard.

    -Nadia
    HDFC Bank Customer Assistance
    Previously I had credit card that now closed. However now in CIBIL report it showing Current balance as -71 Rs.

    Let me know how to resolve it.

    Samir Shikalgar
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      U
      umeshlalk
      from Mohali, Punjab
      Jun 4, 2019
      Resolved
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      Address: New Delhi, Delhi, 110001

      Dear Sir, I got call from HDFC bank to get loan against policy, So i purchase the policy (policy no[protected], But now i come to know they are faud, Now i am unable to return my policy, I mention the name of person below who made a fraud call to me, i have spent 40000 to purchase policy to get 5 lac amount of loan as per these person.So i want why hdfc person playing with sentiment of customer, This the false idea to sell the policy to make person fool
      Vishal-[protected]
      Siddarth-[protected]
      Mahi-[protected]

      Rgds/Umesh
      [protected]
      Jul 16, 2019
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Jun 11, 2019
      HDFC Life Customer Care's response
      Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
      We can assist you on this.
      Kindly mail us on tulika.[protected]@gmail.com or call us upon [protected]
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        S
        Shravan Balakrishnan
        from Mumbai, Maharashtra
        Jun 4, 2019
        Resolved
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        Address: Door no C-406, Rainbow Vistas, Green Hills Road, Moosapet, Hyderabad, Andhra Pradesh, 500018

        Hi team,

        This is a complaint regarding the arrogance and attitude of your employees when they handle your customers. I have been with hdfc for the last 5 years using the hdfc account as my salary account as well as using their credit card services. I have been charged an advance fees of 500rs on two of my transactions of 10000rs and 700 rs cash withdrawal. My only concern was being a regular hdfc user as well as paying my bills on time, there was no consideration of that given there is a line in the hdfc charges document which states, fees can be changed at the discretion of the bank. Considering that i have been with the bank for close to 5 yrs now and having paid my bills on time, i expected there would be a consideration of this and wanted to know why there was not a single mail or message informing me that there was money taken out of my own account.

        However, the phone banking representative sravanthi from hyderabad was extremely rude and did not accept that it was something hdfc needed to take as a feedback. She went on saying that everything is mentioned in the document which is extremely rude and not listening to the customer's point of view at all. The only thing she said was for me to talk to the higher management which an ordinary customer would obviously not know.

        Details: shravan balakrishnan
        Acc no: [protected]

        While you expect the customers to read your documents which are hidden at some random corner of your site, the least you could do is inform us when you take money out of our account no matter what the charges are.

        Shameful to say the least hdfc!
        Jul 7, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 06, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We would like to inform you that there will be a cash advance charge of 2.5% on the amount withdrawn or Rs.500.00 whichever is higher for cash withdrawal. Further 3.49% of Interest is applicable from the date of withdrawal of the Cash on the Credit card. Please visit https://bit.ly/2k7MGwQ for further clarifications.

        -Nadia
        HDFC Bank Customer Assistance
        Hello sir,
        I am doing small job, i took credit card from hdfc 79000 but i payed more than 2laks, i went to card settlement i payed almost but 20 thousand short but they forcing me to pay another 83000, so i dont have any source except suicide.
        Dear Sir,

        I have applied fir HDFC Credit card two months back..verification and all is done..while verification person came to our office he miss behaved with my office colleague..for that reason he mentioned wrong office office address in my application.

        Kindly consider my application do needful..
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          N
          Navneet@12
          from Mumbai, Maharashtra
          Jun 4, 2019
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          Address: Vpo shahpur begu, Allahabad, Uttar Pradesh, 125055

          My credit card limit 60000 and use all amount after i pay minimum amount after that block my credit card and settlement in 38000
          After 1yeat i want 2 pay my all pending amount they no any response alert few days received a mail u pay 60000 it's a big fraud because my card already block and i already pay 38000 rs plz help this issue
          I want 2 clear my dispute with bank

          [protected] = 22000
          Jul 8, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 07, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

          -Nadia
          HDFC Bank Customer Assistance
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            R
            Ruby ganguly
            from Bengaluru, Karnataka
            Jun 4, 2019
            Resolved
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            Resolved

            lpg subsidy not yet received

            Address: B WING 706 ALANKAR SR NO, 464/4 DABHADE WASTI CHARHOLI KHURD, Pune, Maharashtra, 412105

            I am ruby ganguly. I have submitted npci form on 12/11/2018 for my lpg and adhar link to get the subsidy. I don't know why they keep asking me to visit branch though i already visited and filled out all the forms and done all formalities. I have acknowledgement paper signed by hdfc employee and ensured me it will get done. I haven't yet received subsidy till now. Poor response from hdfc bank and hp lpg gas. Hp gas agency asking me to visit...
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            C
            Chirag sha
            from Pune, Maharashtra
            Jun 4, 2019
            Resolved
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            Resolved

            Address: A/202, Ratnatarang chs, old nagardas roasd.Andheri east., Mumbai City, Maharashtra, 400069

            I had purchased gift voucher from hdfc via redemption of my credit card points for four fountain de stress spa
            I had purchased 6 vouchers of 500 each, but the vendor tells me that i can use only one voucher per visit
            Nothing of this kind was mentioned while buying these vouchers
            Bank is not responding to my query and i feel like being cheated.
            Plz guide
            Jul 5, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 04, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, credit card number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              G
              Gunjan M. Shah
              from Mumbai, Maharashtra
              Jun 4, 2019
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              provident fund related - not received pf no & withdraw pf amount

              Address: 410206

              Respected sir / madam,
              I am (Gunjan shah) ex employee of hdfc standard life insurance and my employee id is 113571 period 2012-13, 2013-14. After leaving the company i applied for pf and after several reminders to hr through emails, telephone calls and visits to branch and even i called pf dept for the release of pf no. I called up several times to pf department but they are not listening to my query and i am following the issue from...
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              J
              Joedw
              from Bengaluru, Karnataka
              Jun 4, 2019
              Resolved
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              Resolved

              Hi,
              I am a cognizant employee. I lost my hdfc food card today. I request you to block the card and issue a new one.

              Below is the food card number : [protected]

              Also my old card has balance money in that account around 1k.

              Could you please transfer the amount in the new card. I am waiting for you response.

              Please block it with immediately and please update me the same if possible.
              Jul 8, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 07, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Trust you have applied for new food card through the link provided. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

              -Nadia
              HDFC Bank Customer Assistance
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                D
                dinngap
                from Bengaluru, Karnataka
                Jun 3, 2019
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                No Mercy for ignorance at @CarebyHDFC_HL @HomeLoansByHDFC @HDFCERGOGIC in-fact they will make us to pay huge cost for our mistake to commit an insurance with them. If we discontinue at any point of time, we will have to pay for the whole year not for the specific months. MISTAKE

                @CarebyHDFC_HL @HomeLoansByHDFC @HDFCERGOGIC clever marketing by hdfc rep.thr r many hidden policies which thy'l not even share it with clients and only highlight's the pro's. It's mistake that I have signed an insurance for huge premium and now I'm not covered but still I'm paying Emi.

                Is it fair to pay premium for whole year when we discontinue in few months (No more I'm covered). They have show cased the very expensive plan and explained only the pro's and HDFC never explained the hidden cancellation policies in detail. @HDFCERGOGIC @CarebyHDFC_HL

                As always they explore the ignorance or impatience of the clients to get signed the documents & people never had to go through or review policies by trusting blindly these banks. Later we com 2 know that I was fooled when we have lot other quality and cheap offers.@HDFCERGOGIC @RBI
                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                Jun 04, 2019
                Updated by dinngap
                @hdfc ergo?
                Jun 12, 2019
                Updated by dinngap
                How do I loop in RBI in this complaint ?
                Jun 14, 2019
                Updated by dinngap
                hdfcergo ..worst customer care I ever faced ?
                Jun 21, 2019
                Updated by dinngap
                this real corporate face uncovered..no response
                Jul 04, 2019
                Updated by dinngap
                any response ? why do they not explained the cancellation policies while signing the docs ?
                HDFC ERGO General Insurance not Delivery Order Confirmation for ClaimNo c[protected] not stisfied answer
                somyacar's reply, Jul 11, 2019
                Delivery Order Confirmation for ClaimNo c230018442166
                Dear sir
                policy no[protected]
                policy no[protected]
                i have these two policy i want to claim my self NURMAHAMAD MHAISHALE
                iam lost my job from 25 may 2019. problem accursed to register claim
                i lost my job AND i want to claim last 3 month EMI .i am paid from these emi from credit card insta loan please suddgest
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                  B
                  bindhu shree
                  from Mumbai, Maharashtra
                  Jun 3, 2019
                  Resolved
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                  Address: Bangalore, Karnataka

                  Hi sir /mam
                  I was not using my account for one and half year since i left my job later i never used that account but after that when i logged into my netbanking to check the balance it was showing around negative balance of 7000 (Change), later i have visited the bank to waveoff but she told that she can only wave off 5000 and not more than that i said okay and i will continue using the account but later on the next day when i have deposited 18000 in total and they have deducted entire amount of 7000 telling that it is a deduction for non maintenance of balance, i don't understand what is that amount she waved off still dedicating balance from my account

                  Can you please consider this and do me the need full
                  Jul 7, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 05, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We understand that our Bank Official Ms. Dolly Das has contacted you and has emailed you on June 04, 2019 to address your queries and concerns. Please feel free to speak to Ms. Dolly Das on[protected] or Branch Manager Mr. Ajay SP on [protected] for any further clarification or assistance.

                  -Nadia
                  HDFC Bank Customer Assistance
                  I want my credit card renewal
                  naerendra dra's reply, Jun 3, 2019
                  I want my credit card renewal
                  HDFC employee called me repeatedly at afternoon when me and my kid was sleeping. When I denied to avail then she forwarded a vulgar message to me and also misbehave on phone. The phone number from which I got a call is [protected]. This would not be tolerated. Kindly see the attached message.
                  I have credit limit 35k and I also pay 50k and more then. But now I m tired i want settlementsI am ready to pay a small amount of money. At least six months I have no job...
                  I got the message saying 2000rs has been deducted due to one assist plan, but I didt requested to activate any membership for my account or to the credit card .

                  This is like cheating the customer and wantedly debiting money from the credit card.

                  Please take a action to refund my amount to the credit card.
                  Hi, I have settled the credit card account a few years back and now would like to close the account as so to improve by CIBIL ratings score. Please contact me at [protected] or [protected] to discuss the outstanding balance and proceed with the payment. My credit card number is [protected]

                  My email ID [protected]@gmail.com
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                    A
                    Anil Shiwankar
                    from Mumbai, Maharashtra
                    Jun 3, 2019
                    Resolved
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                    Resolved

                    Address: Dewas, Madhya Pradesh, 455001

                    Dear Sir,
                    I was called by HDFC life employee, Neha Sharma & she told me about policy of super income plan & policy was taken on 20 the Nov 2018.As per T& C there was no refund of 30%cashback, never saw Mediclam card. Pl note that the players in this area are Mr Aditya what people say him as File Manager. These two combindely forced me to take second policy of PNB MetLife telling that total benefits including commissions goes beyond 3 lac Rs. Again giving reasons of mismatching of bank accounts, Opening of Sebi accounts they forced me take third policy of Rs 60000/- Classic Assure Plan after which amount of Rs 328000/-was supposed to be credited to my account. But nothing was seen at all. After 2 months period they again forced me invest Rs 35000/- after which I was supposed to get Rs 328000/- in my account. Keeping some hopes, I again put Rs 35000/- & policy chosen by Accounts Head Prashant Dixit was Max Life who used to promise this will be last and after this you will get Rs 328000/-.He promised within 10 days but now it is more than 1 1/2 months, nothing happened like earlier days.In this way Aditya, Neha Sharma & Prashant Dixit for their personal benefits have done my social, psychological & financial harrasments . If no action is taken, I will file a case in consumer court. Because since seven months I have not seen any Mediclaim, no cash back of 30% from 1st policy, no pension for my wife & no commissions from businesses done by concerned people.Hence I have decided to knock door of consumer court very shortly.
                    Regards
                    Anil Shiwankar
                    Mob [protected]
                    [protected]
                    Jul 16, 2019
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 11, 2019
                    HDFC Life Customer Care's response
                    Hi Anil, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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                      H
                      Harman Chawla
                      from Pune, Maharashtra
                      Jun 3, 2019
                      Resolved
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                      Resolved

                      Address: #39, Lata Enclave, Behind Malwinder Palace, Patiala, 147002

                      Fraud person from hdfc bank sell policy to me and fraud bank modified name of police owner to my sister who is married and very distant. Fraud bank hdfc executives of patiala branch behaved rudely and not received request, and they want my sister to come and to submit her documents. I haven't specified her name anywhere from where they picked i don't even know. I will never ever recommend to take any relation with such fraud bank and there fraud policies. They taken 15k from me and cut there fraud charges and still not paying as there fraud policies. The policy seller provided worst and incorrect information and its horrible experience and bank is not returning my money back as this bank is fraud i will not recommend anyone to connect with this worst service provider bank.

                      Policy number : 15355925

                      Question 1: why i need my sisters documents?
                      Question 2: why my cancelled cheque, neft mendate, and aadhaar is not sufficient to get money after fraud deductions of fraud bank?
                      Question 3: why this information is not provided, when executive selling fraud policy of fraud bank?
                      Jul 5, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret to assist you further in the absence of the credit card details. We request you to share the following details to customerservices.[protected]@hdfcbank.com from your registered e-mail address to enable us to review and assist further. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. First and last four digits of your card number.

                      -Anay
                      HDFC Bank Customer Assistance
                      Jul 08, 2019
                      Updated by Harman Chawla
                      Still not resolved no resolution
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                        K
                        Kiran N Reddy
                        from Mudigere, Karnataka
                        Jun 3, 2019
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 562110

                        Myself kiran n having hdfc bank savings account having ifsc: hdfc0001744 and customer id: 66101319 this branch is making unnecessary extra charges on my savings account by generating a statement as intr brn cash transactions.
                        I never ever used any services from other hdfc bank branches but this branch is deducting charges from my savings account without any prior notice...
                        I am facing very bad experience with this banking system.
                        I kindly request you to make me ease in this process as early as possible...

                        Thank you,

                        Kiran n
                        [protected]
                        Jul 5, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 04, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that our branch official Mr. Vijayakumar C has contacted you and addressed your query. For further clarification, you may contact him on [protected]

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          Y
                          from Mumbai, Maharashtra
                          Jun 3, 2019
                          Resolved
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                          Resolved

                          unhold of funds on my saving account no 50100136114720

                          Address: 500081

                          Hi hdfc bank,

                          I'm holding card number [protected] could you please release my funds holded in hdfc bank account so that i can make payment of hdfc credit card & there is lot of dependency on this bank account personal loan & vehicle loan & some other emi's are configured request you to unhold my account immediately so that i can continue my relation with bank

                          Note: to pay full amount of credit card i'm...
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                          kolasaniprudvi
                          Jun 3, 2019
                          Resolved
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                          Resolved

                          Address: Hyderabad, Telangana, 500083

                          Person named zameer mohammad with phone number "[protected]" who worked on my loan deceived me saying the rate of interest would be 11.25% and the i requested for 11.00%

                          When i disagreed he requested me to approval on loan and he would pay the difference in amount for 11.00%.

                          I have been requesting for my money since 3 months and the person is not responding at all.

                          He keeps giving me a reason.

                          I don't understand how can hdfc recruits such non trust-able people who cheats their customers.

                          Request hdfc loan department to look into this matter.
                          Jul 5, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 03, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to share your complete concern, loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. We will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Punith Shenoy
                            from Delhi, Delhi
                            Jun 3, 2019
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560048

                            I had hdfc salary account few years ago in my previous company. After i changed my company i changed my salary account. Now its showing negative balance on my hdfc account. I have not been noticed to maintain any minimum balance, all of a sudden i have been started to charge. This doesn't look ethical from part of the bank. It is the duty of the bank to inform me that i have to maintain minimum balance in my account as it was salary account. I am not going to pay a penny and i would like to close my account. But now bank is asking me to pay the negative balance in my savings account in order to close it.
                            Jul 5, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 03, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that our branch official Mr. Surbhi Kumari has contacted you and requested you to submit a/c closure application to the branch. Post receipt of the application, our branch will waive the charges and close the account. " For further assistance, you may contact him on [protected].

                            -Nadia
                            HDFC Bank Customer Assistance
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                              Imtiaz Ahmed Riaz
                              from Hyderabad, Telangana
                              Jun 3, 2019
                              Resolved
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                              Resolved

                              Address: malakpet, 500036

                              Dear hdfc

                              Please note that i applied for hdfc credit card and got reference no : [18k[protected]n1. I got all verification done at my office and residence too. I got calls at office too for verification.

                              Today got checked in hdfc link showing track your card application. Found the reason as follows.
                              Status : DECLINE

                              Application Reference No. : 19A[protected]S3

                              PLEASE Help me To get HDFC CREDIT CARD Thanking you
                              Jul 5, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 03, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the below link. https://bit.ly/2zSARiT

                              -Nadia
                              HDFC Bank Customer Assistance
                              Jun 07, 2019
                              Updated by Imtiaz Ahmed Riaz
                              Dear: Madam
                              Still my Application credit card Status is sowing decline in HDFC web Side please Advise
                              Thanking you IMTIAZ AHMED [protected]

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                                saugatsumona
                                from Mumbai, Maharashtra
                                Jun 2, 2019
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal

                                On 19 dec 2018 i received email that credit card has been dispatched by courier. I immediately sent an email to hdfc mentioning that i had not applied any credit card & do not want the same. I wrote the bank mentioning that i would not accept any liability, whatsoever.
                                Lot of email exchanges took place with the bank & myself. I was also called by hdfc staff to write an email mentioning that i had made a request for credit card by mistake, else, his job could be at stake. I declined & did not write such email.
                                To my surprise i was informed that rs. 1180/- was deducted from my sb a/c for membership fees & applicable taxes on 2-june 2019.
                                This is a case of harassment by hdfc bank & credit card section. Customers are being cheated by issuing such credit cards without their permission.
                                Jul 5, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 03, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Nadia
                                HDFC Bank Customer Assistance.
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                                  apjmadhu
                                  from Bengaluru, Karnataka
                                  Jun 2, 2019
                                  Resolved
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                                  Address: Bangalore, Karnataka

                                  Hi. I did a transaction on phonepe sending 8000 to my sister. First time the transaction failed. So i tried again. For the second time the app showed that the transaction failed but i got a message from my bank that the amount has been debited from my account. I called customer care of phonepe and they said the issue is with bank and i have to deal with bank itself. How am i supposed to get back my money?
                                  Jul 5, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 04, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Verified Support
                                  Jun 04, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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