HDFC Bank Complaints & Reviews

Jul 26, 2019

HDFC Bank Customer Care's response Dear Customer,

Incase if you wish to close the Demat account, request you to please submit the closure form to any of our branches offering depository services. The form has to be duly signed by all the account holders. The form has to be submitted to the branch in person (at least one of the account holders) incase of transfer cum closure cum waiver request. To process the same, we request you to submit any one self attested copy of valid proof of identity which is mandatory for all the holder(s) viz PAN card, passport, Voter ID card, Driving license etc. There are no closure charges involved if the closure constitutes a transfer of securities to another Demat account having the identical name(s), identical PAN and order. For example, there are no off-market transaction charges if all the securities are transferred from the Demat account in the name of Mr. Ramesh Tandon to another Demat account which is the name of Ramesh Tandon. The off-market transfer charges in such a case shall be waived, subject to submission of the following documents by the account holder during closure: Annexure Q (copies enclosed) duly filled & signed by the account holder(s) with target DPID and client ID correctly filled up Duly certified (signed and stamped by the receiving DP) Client Master List (CML) or Original Crystal Report (CR) in case of CDSL Accounts obtained from the target Participant with whom the client has opened a new Demat account or maintains a Demat account Statement of Holding of the source account duly self-attested by the account holder. All unused delivery instruction slips (DIS) to be cancelled and surrendered along with the Annexure Q IMPORTANT: If all the above requirements are not met the waiver of off-market charges will not be extended to you and you will be charged for the transfer to the other Demat account as per the tariff schedule agreed at the time of opening of Demat account. We request you to provide de-linking instructions separately for e-broking/online trading account. You may also contact HDFC securities at [protected]@hdfcsec.com to get additional clarifications. Also, Kindly note that, Demat account held in sole name with nil holdings and no outstanding Demat charges can be closed based on email instructions from your registered email id to [protected]@hdfcbank.com along with your 8 digit demat account number (can be viewed under HDFC Bank Net Banking>>>Demat Tab) and DP ID Please find the soft copy of the demat closure request form below: http://bit.ly/30RQrqG For the complete address and contact details of our Demat service providing Branches, Please visit the following URL http://bit.ly/2ZjMWJu.

-Nadia
HDFC Bank Customer Assistance

Jul 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance

Jul 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Jul 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Jul 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that we are unable to trace the Demat account basis the Demat Account number shared by you. Kindly email us at [protected]@hdfcbank.com along with your mobile number registered in your account and correct and complete savings account and Demat account number and restate your concerns so that our team can check and assist you.

-Nadia
HDFC Bank Customer Assistance

Jul 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Loan Account No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Jul 29, 2019

HDFC Bank Customer Care's response Dear Customer,

Our FasTag representative tried contacting you on your number but could not reach you since the calls were disconnected. Please email us at [protected]@hdfcbank.com and share us your contactable number and convenient time to contact and elaborate on the issue that you are facing in detail.

-Nadia
HDFC Bank Customer Assistance

Jul 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Incase if you wish to cancel the said mandate request you to submit the request at the nearest HDFC Bank Branch. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM.

-Nadia
HDFC Bank Customer Assistance

Jul 25, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at[protected]/41467902.

-Nadia
HDFC Bank Customer Assistance

Jul 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 2 working days. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance