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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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S
Sonam89
from Kolkata, West Bengal
Jun 10, 2019
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Address: Ravangla ,South Sikkim

I had withdrawn 5500 from SBI atm machine using my HDFC debit card on 29 may, due to some fault in machine I did not got the money but money was deducted from my account and has not been returned to my account till today. I had gone and complained at the HDFC bank on 30/05/19 and again on 02/06/19, I had even wrote my complaint letter to the branch manager .Due to some work I am out of station from 03/06/19. It is really a matter of disrespect and negligence from bank that I came to know from the costumer helpline that no complaint was registered regarding my issue till today. I want some strict actions taken to those responsible regarding my issue so that there won't be similar case repeated again by the bank employees. My bank branch is Ravangla. I hope some necessary actions Will be taken against those responsible for this kind of work negligence.
HDFC Bank customer support has been notified about the posted complaint.
Jun 10, 2019
Updated by Sonam89
I had withdrawn 5500 from SBI atm machine using my HDFC debit card on 29 may, due to some fault in machine I did not got the money but money was deducted from my account and has not been returned to my account till today. I had gone and complained at the HDFC bank on 30/05/19 and again on 02/06/19, I had even wrote my complaint letter to the branch manager .Due to some work I am out of station from 03/06/19. It is really a matter of disrespect and negligence from bank that I came to know from the costumer helpline that no complaint was registered regarding my issue till today. I want some strict actions taken to those responsible regarding my issue so that there won't be similar case repeated again by the bank employees. My bank branch is Ravangla. I hope some necessary actions Will be taken against those responsible for this kind of work negligence.
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    S
    saikrishnas218
    from Bellary, Karnataka
    Jun 8, 2019
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    Address: 110, Pyramid Carnations, Avalahalli, Near Presidency School, Yelahanka, 560064
    Website: www.hdfc.com/housing-loans/home-loan-interest-rates

    Dear Sir/Madam,

    I avail home loan from HDFC (Sahakar Nagar) branch and SARANYA MADHAVAN. on 29th June 2018.
    File no:[protected].

    1. I availed the home loan @ 8.65 and it has been increased to 9.05 over the last 3 quarters and i did not pay any charges for happening this process. i received emails and i was intimated time to time on this.

    2. Now RBI has reduced the repo rate in february, april and may : which in turn the interest rate should be reduced accordingly. But now the bank is asking conversion charges to bring the ROI.

    3. I paid 2950 to bring ROI to 8.80 from 9.05. Again RBI reduced 25 basis points. now the HDFC limited demanding 2950 again to reduce the ROI.

    The bottom line is "HDFC increases ROI immediately, but wont reduce unless we pay conversion charges".
    If this is the case, do i need to pay these charges whenever repo rate is decreased? it does not make any sense..this is absolute looting from HDFC limited. this is cheating as new customers always get a discount of 25 basis points.
    i have already contacted support team, grievance redressal Level 1 2 and 3, Regional Manager, Banking ombudsman & NHB, but no response from any one. now trying with Indian consumer court.
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      a100rabh
      from Noida, Uttar Pradesh
      Jun 8, 2019
      Resolved
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      Resolved

      I have paid my whole bill for my credit card on/before due date, the same bill amount is auto debited from my saving account on the same day in evening. Due to insufficient balance in the saving account the auto pay amount is re re-returned to my saving account, add a fine of 450 + 81(GST) is added to my current credit card bill. If I pay the bill before date then why the auto debit is made and a inappropriate fine is imposed on my account
      Jul 14, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 11, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We observe that you have given us an instruction to claim the minimum monthly outstanding on your card account from your savings account. Based on the instruction, we had attempted to claim Rs. 10, 466.00 from your savings account and the same was returned due to insufficient funds. As you may be aware, any payment returned would attract a payment return charge. In view of the same, the autopay return fee has been levied. We note that you have affected payment of Rs. 10, 466.00 on the same day when the attempt to claim the amount was done. We request you to maintain sufficient balance in your bank account henceforth to enable us to carry out your instruction effectively and to avoid levy of autopay return charges on your card account. Alternatively, you can effect interim payment through net banking 3 days prior to Payment due date to avoid levy of charges.

      -Nadia
      HDFC Bank Customer Assistance
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        R
        Raghavendra s,l
        from Mumbai, Maharashtra
        Jun 10, 2019
        Resolved
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        Resolved

        Address: Gurgaon, Haryana, 122001

        Dear Sir,

        HDFC bank have not sent any credit card to me but they are sending bills by mesaages. I requested you to take this issues seriously and let me know as soon as possible.

        I raghavendra sira lakshiminarayana was using credit card of hdfc bank. Number 552274******1727 as life time free. when the card expire I received call from bank for issues a new card I said not required. Then I visited the branch I have given closing letter to them they accepted by outstandings of credit card then they accept my form with broken credit card. After few day I received message from hdfC your crisis card 2122 out standing black is due. I did not revived any 2122 number credit card or any other card from them.
        We don't have any credit card number what they messaged me .

        Pleasr solve the issues early.
        Jul 17, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 14, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to [protected]@hdfcbank.com and we shall assist you. 1. Name as mentioned in the card account, 2.Contact number as updated in the card account and latest contact number. 3.Email address as updated in the card account. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Nadia
        HDFC Bank Customer Assistance
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          N
          Navjeet dhot
          Jun 8, 2019
          Resolved
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          Resolved

          Address: v.chilewal, p.o nathuwal, Fatehabad, Haryana, 125133

          I have my saving a/c in Hdfc bank Tohana branch, Hry in name of Pyari Devi.

          I have made a transaction on PhonePe in which a/c number of the recipient was incorrectly entered but other details like IFSC code, A/c holder name was entered correctly.

          The transaction went successful and has been wrongly credited to a person of Gujrat who is an NRI as said by bank staff.

          Here The bank is totally at mistake to make the transaction successful as the details were not correctly entered because there is no such a/c belongs to any person by such details in Tohana area and they have credited someone who belongs to Gujrat.

          We have requested bank staff various time but they were not cooperating and we have visited them several times.

          during this procedure, we have expensed rs 1000 from our pocket which we have added to the claim amount.

          details of the transaction as under:-

          A/c debited: [protected]
          A/c wrongly credited:[protected]
          Date: 27/1/2019
          Bank name: HDFC bank Tohana
          Zip code: 125133
          REg mob no: [protected]
          transaction amount: Rs7500
          Jul 15, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 13, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction, correct beneficiary name & account number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

          -Nadia
          HDFC Bank Customer Assistance
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            S
            sharmadakshagra
            from Noida, Uttar Pradesh
            Jun 8, 2019
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            Dear Concern,

            I have applied for credit card on dated 03-06-19. I have have submitted my all required documents to your executive but my application was rejected by you, let me know the reason why hdfc has rejected my application.

            Application No - 19F[protected]W1
            Form App No - CC41895203

            Regards
            Rahul Rawat
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              Priya Jayakandhan
              from Adur, Kerala
              Jun 8, 2019
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              Address: 24A 2 nd Street annalaxmi nagar koladi thiruverkadu, Chennai, Tamil Nadu, 600077

              Dear Sir,
              I am Priyadharshini.J(SO170703) worked as a Sales Officer in SLI Division at Porur Branch and resigned my job in march 2017 but till now i did't receive my PF. I submited all the forms relating to the pf procedure, last week also i went and asked but till now no response from your side.Please relieve my Pf amount as soon as possible.
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                A
                Arnav_Singh
                from Kharkhauda, Uttar Pradesh
                Jun 8, 2019
                Resolved
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                Resolved

                Address: pallav pauram meerut UP, Meerut, Uttar Pradesh, 250001

                I have opened an account in hdfc branch pallavpuram meerut on 29/05/2019 they told me that now end of month is going so they dont have a welcome kit, they said the welcome kit will be delivered at my house within 4-5 days.
                Today is 8/06/2019 and 10 days have been passed and i dint received my welcome kit.
                i have called branch they everytime says it will come in 3-4 days what should i do now?
                Jul 13, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 08, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  mintumonidutta
                  from Delhi, Delhi
                  Jun 7, 2019
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                  I was taken a loan from HDFC bank loan no is 66331192 . ( BT loan). Load was approved of RS-508641. Loan amount deposit on 30/3/19 (RS-78139) I was sent an email request for DD on 28/3/19. ( one is RS-12400 & other is for RS-305000).
                  But they give me wrong DD. After some days on my complain they give me the current DD.
                  In this process bank take 1 months 10 days.
                  Now my question is that why I am paying 1 month 10 days extra interest os RS 429000. As it is totally bank mistake. I provide correct mail request for DD.
                  Bank do the mistake and I have to pay?
                  I want guests.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    Himani Behl
                    from Delhi, Delhi
                    Jun 7, 2019
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                    Address: New Delhi, Delhi

                    Hi Team, i took loan from HDFC . Its being 2.5 yrs . I paid for starting 2 year however due to job loss, I am unable to pay my rest EMI . Initially i got calls from bank but from last 4 month i didnt get call from bank. Suddenly today some of my relative called me and ask to connect with bank and few of them threatened me how i can give their references to bank they will take legal action for this n so on bla bla... Infact i have no idea who has given their reference to bank . When i spoken with bank they said they got your relative number from tracing team they have investigated and find the number from the address i have provided . I just wanted to complaint against bank why they are telling a lie to anyone and ruin their relationship they have no right to do such things. If their tracing team is strong to find out the number of relative, why dont they find my and my family member first .This is illegal things they are doing and ruin their relationship . I would like to request you to please take legal action against them. Banker number is +[protected].
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      from Haridwar, Uttarakhand
                      Jun 7, 2019
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                      Address: avas vikas, rudrapur, Udham Singh Nagar, Uttarakhand, 263153

                      Sir/mam my wife meenu malhotra working in hdfc avas vikas branch, rudrapur-263153 udham singh nagar, uttarakhand as deputy manager.
                      her circle head mr rupesh and her unit hear mr anil force her to work late in nights every single day.
                      she left the home 9:am and work 8:30 pm daily and something she work at 11:30 pm
                      hdfc is a ltd company how can this company took 12-15 hour work from married women. now marriage is very close to broken due to late work hours of my wife
                      please take the action against the band and unit head mr rupesh and circle hear mr anil
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Abhishek 160381
                        Jun 7, 2019
                        Resolved
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                        Resolved

                        Address: Delhi, 110095

                        Following two numbers represented themselves from HDFC life insurance and said that i have an old policy and for renewing the same, i need to pay more. Their true caller ID was also showing HDFC.

                        Abhishek Sharma (As said by them) [protected]
                        Manish : [protected]

                        They even gave me a fraud policy number and somehow had my address and other details.
                        Jul 16, 2019
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 11, 2019
                        HDFC Life Customer Care's response
                        Hi Abhishek, I will check the details and share the update with you.
                        Verified Support
                        Jun 14, 2019
                        HDFC Life Customer Care's response
                        Hi Abhishek, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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                          H
                          Harender Gahlyan
                          from Noida, Uttar Pradesh
                          Jun 7, 2019
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                          Address: SECTOR 10, Gurgaon, Haryana, 122001

                          Hi,

                          i applied a home laon through hdfc bank name of Harender Gahlyan, file no. 63605877, hdfc bank employee said sir you eligible for loan so i applied it after few days credit manger Tnaya Dhingra called me and insult me and very rude and misbehave with me she said, paise toh apke account me hote nhi hai, and she ignore my call, she doing these things after making me one month fool. and they took 5800rs as processing fees they said after deduction 3500rs remaing balance will be refunded, Now Tanya dhingra againg after 6 month explaining same fake story due to credit norms we are unable to process your money and she is very rude.
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                            S
                            Sanjay Ranaut
                            Jun 7, 2019
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                            Address: Flat No 91,Tower No 2,Homeland Heights, sector 70 opposite Sohhana Gurudwara, Mohali, Punjab, 160071

                            Deducted twice from my credit card and the same is not showing and toll free not picking calls and email not answered
                            Hdfc promotes payzapp which is a money holding process for over 24 hrs and then it comes back to customers and at times it is being laundered for not giving back to customers.its a shame how this repute d bank is getting tarnished for these small benefits
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Manasa Nandini
                              from Hyderabad, Telangana
                              Jun 7, 2019
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                              Address: Flatno.402, fourth floor, Sneha arcade, Rk Nagar, street no.1, malkajgiri, Hyderabad, Andhra Pradesh, 500047

                              Cus I'd 70505474...my closing balance is 2074 but showing available balance 1500 change. 500 rs put on hold...don't know the proper reason...consumer durable cus care no.always coming busy tone, not yet connecting.. need to know the reason and other connectable no. Of consumer durable customer care number..My humble request is ..plz keep the consumer durable loans contact number easily contactable to customers..we r facing problem..send me the contact number and also email address of consumer durable loans
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                mitu1911
                                from Bhavnagar, Gujarat
                                Jun 7, 2019
                                Resolved
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                                Resolved

                                Address: Shankar Nagar, Near Old rampura, Mehsana, Gujarat, 384170

                                My mother has hdfc bank's fix deposite.yesterday i ask to bank officer status of my fd when this will be mature.officer says me fix deposite was auto renewed on 4 th june.so i told him that i do not want auto renewed so officer was canceled fix deposite by my net banking.then i check my account balance but in that credited only 25000 around interest against 37000.and when i ask him for that so he tell your fix deposite mature on 22june..so i have loss of 12000 interest with in 15 days before mature date..
                                Jun 14, 2019
                                Complaint marked as Resolved 
                                i have not received any call or responce yet by hdfc bank
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, along with the complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  M
                                  MuraliRayakota
                                  Jun 7, 2019
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                                  Address: 600096

                                  Hi Sir

                                  I made a payment for the HDFC credit card in March and still Cibil is not updated with the current details as it still shows that i have to owe HDFC 50000 rupees. I am still using the credit card and making payments regularly now.
                                  Please let the CBIL know that i have payed the amount. My last four digits of the credit card is 9207. As i dont have the control number i am not able to update in CIBIL directly for dispute. Please do the needful.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    ArG7
                                    from Ernakulam, Kerala
                                    Jun 7, 2019
                                    Resolved
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                                    Resolved

                                    Address: Thiruvananthapuram, Kerala, 695581

                                    I have paid my bill amount at 1 PM but autopay was generated before the payment was done by me and after returning the amount of autopay there was a return payment fee is deducted, HDFC bank only write the date not the time of payment should be done, So if I pay the amount and also pay the Return Fee what is benfitting me? So, please explain it me.
                                    Jul 8, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 07, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Jun 08, 2019
                                    Updated by ArG7
                                    Sorry I don't see any reference No. Other than TTU[Protected], so if I send the mail without Ref No. will it be alright?
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                                      G
                                      Gurdeep.Singh1
                                      from Delhi, Delhi
                                      Jun 6, 2019
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Dear HDFC Team My name is Gurdeep Singh and I have applied a forex card from Bhikhaji kama place, when forex card exceutive his name is Ravish Jha, came and after understand about feature of card I told him I'll confirm later then he is saying I'm fool his behaviors is totally miss Behave, and when I told him I'll complain about your behaviors then he is saying you can do when he is going then he has also abusing, now I want to ask u is this right way if I have some doubts then how I can prefer to HDFC.my doesn't mean HDFC Bank is wrong bt some HDFC staff behaviors is very bad.
                                      Jul 8, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 07, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        R
                                        Razak Mohammad
                                        Jun 6, 2019
                                        Resolved
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                                        Resolved

                                        Address: 500061

                                        I am writing this complaint with huge frustration with the HDFC Bank collection people.

                                        I am the HDFC card customer since 10 years but due to some financial losses, I cannot continue the card. Therefore, I approached the bank and requested for settlement. While speaking with Collection manager on May 24, 2019 by visiting the branch at Secretariat, I was offered the settlement amount of 1, 30, 000/- with 2 options -
                                        1. Making minimum payment of 20K now and settlement in July 2019(This minimum amt 20K will be deducted from 130K).
                                        2. Settling the card now and making the 1st EMI now.

                                        I made a mistake of choosing the 1st option, based on my humble request I was told that they will look out for some concession to further reduce the remaining settlement amount of 1, 10, 000/- in July. To my surprise, I am now again being told that I have to pay 130K as settlement amount then the lien on my account will be removed.

                                        I'm really really frustrated now as they have collected 20K and also marked lien in my account. If something goes wrong with me, HDFC Bank is responsible as do not have a single penny for daily use. Please look into it and resolve the issue asap.

                                        Razak
                                        Card# [protected]
                                        Mob#[protected]
                                        Jul 8, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 07, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/49187504 for any queries in this regard.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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