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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 703

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N
Navjeet dhot
Jun 8, 2019
Resolved
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Resolved

Address: v.chilewal, p.o nathuwal, Fatehabad, Haryana, 125133

I have my saving a/c in Hdfc bank Tohana branch, Hry in name of Pyari Devi.

I have made a transaction on PhonePe in which a/c number of the recipient was incorrectly entered but other details like IFSC code, A/c holder name was entered correctly.

The transaction went successful and has been wrongly credited to a person of Gujrat who is an NRI as said by bank staff.

Here The bank is totally at mistake to make the transaction successful as the details were not correctly entered because there is no such a/c belongs to any person by such details in Tohana area and they have credited someone who belongs to Gujrat.

We have requested bank staff various time but they were not cooperating and we have visited them several times.

during this procedure, we have expensed rs 1000 from our pocket which we have added to the claim amount.

details of the transaction as under:-

A/c debited: [protected]
A/c wrongly credited:[protected]
Date: 27/1/2019
Bank name: HDFC bank Tohana
Zip code: 125133
REg mob no: [protected]
transaction amount: Rs7500
+2 photos
Jul 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction, correct beneficiary name & account number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance
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    S
    sharmadakshagra
    from Noida, Uttar Pradesh
    Jun 8, 2019
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    Dear Concern,

    I have applied for credit card on dated 03-06-19. I have have submitted my all required documents to your executive but my application was rejected by you, let me know the reason why hdfc has rejected my application.

    Application No - 19F[protected]W1
    Form App No - CC41895203

    Regards
    Rahul Rawat
    [protected]
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      Priya Jayakandhan
      from Adur, Kerala
      Jun 8, 2019
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      Address: 24A 2 nd Street annalaxmi nagar koladi thiruverkadu, Chennai, Tamil Nadu, 600077

      Dear Sir,
      I am Priyadharshini.J(SO170703) worked as a Sales Officer in SLI Division at Porur Branch and resigned my job in march 2017 but till now i did't receive my PF. I submited all the forms relating to the pf procedure, last week also i went and asked but till now no response from your side.Please relieve my Pf amount as soon as possible.
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        A
        Arnav_Singh
        from Kharkhauda, Uttar Pradesh
        Jun 8, 2019
        Resolved
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        Resolved

        Address: pallav pauram meerut UP, Meerut, Uttar Pradesh, 250001

        I have opened an account in hdfc branch pallavpuram meerut on 29/05/2019 they told me that now end of month is going so they dont have a welcome kit, they said the welcome kit will be delivered at my house within 4-5 days.
        Today is 8/06/2019 and 10 days have been passed and i dint received my welcome kit.
        i have called branch they everytime says it will come in 3-4 days what should i do now?
        Jul 13, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 08, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          M
          mintumonidutta
          from Delhi, Delhi
          Jun 7, 2019
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          I was taken a loan from HDFC bank loan no is 66331192 . ( BT loan). Load was approved of RS-508641. Loan amount deposit on 30/3/19 (RS-78139) I was sent an email request for DD on 28/3/19. ( one is RS-12400 & other is for RS-305000).
          But they give me wrong DD. After some days on my complain they give me the current DD.
          In this process bank take 1 months 10 days.
          Now my question is that why I am paying 1 month 10 days extra interest os RS 429000. As it is totally bank mistake. I provide correct mail request for DD.
          Bank do the mistake and I have to pay?
          I want guests.
          HDFC Bank customer support has been notified about the posted complaint.
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            H
            Himani Behl
            from Delhi, Delhi
            Jun 7, 2019
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            Address: New Delhi, Delhi

            Hi Team, i took loan from HDFC . Its being 2.5 yrs . I paid for starting 2 year however due to job loss, I am unable to pay my rest EMI . Initially i got calls from bank but from last 4 month i didnt get call from bank. Suddenly today some of my relative called me and ask to connect with bank and few of them threatened me how i can give their references to bank they will take legal action for this n so on bla bla... Infact i have no idea who has given their reference to bank . When i spoken with bank they said they got your relative number from tracing team they have investigated and find the number from the address i have provided . I just wanted to complaint against bank why they are telling a lie to anyone and ruin their relationship they have no right to do such things. If their tracing team is strong to find out the number of relative, why dont they find my and my family member first .This is illegal things they are doing and ruin their relationship . I would like to request you to please take legal action against them. Banker number is +[protected].
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              from Haridwar, Uttarakhand
              Jun 7, 2019
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              Address: avas vikas, rudrapur, Udham Singh Nagar, Uttarakhand, 263153

              Sir/mam my wife meenu malhotra working in hdfc avas vikas branch, rudrapur-263153 udham singh nagar, uttarakhand as deputy manager.
              her circle head mr rupesh and her unit hear mr anil force her to work late in nights every single day.
              she left the home 9:am and work 8:30 pm daily and something she work at 11:30 pm
              hdfc is a ltd company how can this company took 12-15 hour work from married women. now marriage is very close to broken due to late work hours of my wife
              please take the action against the band and unit head mr rupesh and circle hear mr anil
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Abhishek 160381
                Jun 7, 2019
                Resolved
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                Resolved

                Address: Delhi, 110095

                Following two numbers represented themselves from HDFC life insurance and said that i have an old policy and for renewing the same, i need to pay more. Their true caller ID was also showing HDFC.

                Abhishek Sharma (As said by them) [protected]
                Manish : [protected]

                They even gave me a fraud policy number and somehow had my address and other details.
                Jul 16, 2019
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Jun 11, 2019
                HDFC Life Customer Care's response
                Hi Abhishek, I will check the details and share the update with you.
                Verified Support
                Jun 14, 2019
                HDFC Life Customer Care's response
                Hi Abhishek, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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                  H
                  Harender Gahlyan
                  from Noida, Uttar Pradesh
                  Jun 7, 2019
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                  Address: SECTOR 10, Gurgaon, Haryana, 122001

                  Hi,

                  i applied a home laon through hdfc bank name of Harender Gahlyan, file no. 63605877, hdfc bank employee said sir you eligible for loan so i applied it after few days credit manger Tnaya Dhingra called me and insult me and very rude and misbehave with me she said, paise toh apke account me hote nhi hai, and she ignore my call, she doing these things after making me one month fool. and they took 5800rs as processing fees they said after deduction 3500rs remaing balance will be refunded, Now Tanya dhingra againg after 6 month explaining same fake story due to credit norms we are unable to process your money and she is very rude.
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                    S
                    Sanjay Ranaut
                    Jun 7, 2019
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                    Address: Flat No 91,Tower No 2,Homeland Heights, sector 70 opposite Sohhana Gurudwara, Mohali, Punjab, 160071

                    Deducted twice from my credit card and the same is not showing and toll free not picking calls and email not answered
                    Hdfc promotes payzapp which is a money holding process for over 24 hrs and then it comes back to customers and at times it is being laundered for not giving back to customers.its a shame how this repute d bank is getting tarnished for these small benefits
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Manasa Nandini
                      from Hyderabad, Telangana
                      Jun 7, 2019
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                      Address: Flatno.402, fourth floor, Sneha arcade, Rk Nagar, street no.1, malkajgiri, Hyderabad, Andhra Pradesh, 500047

                      Cus I'd 70505474...my closing balance is 2074 but showing available balance 1500 change. 500 rs put on hold...don't know the proper reason...consumer durable cus care no.always coming busy tone, not yet connecting.. need to know the reason and other connectable no. Of consumer durable customer care number..My humble request is ..plz keep the consumer durable loans contact number easily contactable to customers..we r facing problem..send me the contact number and also email address of consumer durable loans
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        mitu1911
                        from Bhavnagar, Gujarat
                        Jun 7, 2019
                        Resolved
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                        Resolved

                        Address: Shankar Nagar, Near Old rampura, Mehsana, Gujarat, 384170

                        My mother has hdfc bank's fix deposite.yesterday i ask to bank officer status of my fd when this will be mature.officer says me fix deposite was auto renewed on 4 th june.so i told him that i do not want auto renewed so officer was canceled fix deposite by my net banking.then i check my account balance but in that credited only 25000 around interest against 37000.and when i ask him for that so he tell your fix deposite mature on 22june..so i have loss of 12000 interest with in 15 days before mature date..
                        Jun 14, 2019
                        Complaint marked as Resolved 
                        i have not received any call or responce yet by hdfc bank
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 07, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, along with the complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          M
                          MuraliRayakota
                          Jun 7, 2019
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                          Address: 600096

                          Hi Sir

                          I made a payment for the HDFC credit card in March and still Cibil is not updated with the current details as it still shows that i have to owe HDFC 50000 rupees. I am still using the credit card and making payments regularly now.
                          Please let the CBIL know that i have payed the amount. My last four digits of the credit card is 9207. As i dont have the control number i am not able to update in CIBIL directly for dispute. Please do the needful.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            ArG7
                            from Ernakulam, Kerala
                            Jun 7, 2019
                            Resolved
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                            Resolved

                            Address: Thiruvananthapuram, Kerala, 695581

                            I have paid my bill amount at 1 PM but autopay was generated before the payment was done by me and after returning the amount of autopay there was a return payment fee is deducted, HDFC bank only write the date not the time of payment should be done, So if I pay the amount and also pay the Return Fee what is benfitting me? So, please explain it me.
                            Jul 8, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 07, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Jun 08, 2019
                            Updated by ArG7
                            Sorry I don't see any reference No. Other than TTU[Protected], so if I send the mail without Ref No. will it be alright?
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                              G
                              Gurdeep.Singh1
                              from Delhi, Delhi
                              Jun 6, 2019
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Dear HDFC Team My name is Gurdeep Singh and I have applied a forex card from Bhikhaji kama place, when forex card exceutive his name is Ravish Jha, came and after understand about feature of card I told him I'll confirm later then he is saying I'm fool his behaviors is totally miss Behave, and when I told him I'll complain about your behaviors then he is saying you can do when he is going then he has also abusing, now I want to ask u is this right way if I have some doubts then how I can prefer to HDFC.my doesn't mean HDFC Bank is wrong bt some HDFC staff behaviors is very bad.
                              Jul 8, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 07, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                R
                                Razak Mohammad
                                Jun 6, 2019
                                Resolved
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                                Resolved

                                Address: 500061

                                I am writing this complaint with huge frustration with the HDFC Bank collection people.

                                I am the HDFC card customer since 10 years but due to some financial losses, I cannot continue the card. Therefore, I approached the bank and requested for settlement. While speaking with Collection manager on May 24, 2019 by visiting the branch at Secretariat, I was offered the settlement amount of 1, 30, 000/- with 2 options -
                                1. Making minimum payment of 20K now and settlement in July 2019(This minimum amt 20K will be deducted from 130K).
                                2. Settling the card now and making the 1st EMI now.

                                I made a mistake of choosing the 1st option, based on my humble request I was told that they will look out for some concession to further reduce the remaining settlement amount of 1, 10, 000/- in July. To my surprise, I am now again being told that I have to pay 130K as settlement amount then the lien on my account will be removed.

                                I'm really really frustrated now as they have collected 20K and also marked lien in my account. If something goes wrong with me, HDFC Bank is responsible as do not have a single penny for daily use. Please look into it and resolve the issue asap.

                                Razak
                                Card# [protected]
                                Mob#[protected]
                                Jul 8, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/49187504 for any queries in this regard.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  biren1042
                                  from Guwahati, Assam
                                  Jun 6, 2019
                                  Resolved
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                                  Resolved

                                  Address: Chandmari, Guwahati, Assam

                                  I was availed a credit card facility from your bank on 06.01.2011. The card no was alloted to me as [protected]. But due to my medical treatment at Medanta Medicity, Gurgaon, New Delhi for a long time if medical certificate needed I will be submitted. At that time my wife compromise the bill amount with your executive on 31.08.2013. Now my cibil report shows that the credit card account already closed. So that kindly give me NOC against this account as because I am free from this liabilities.
                                  Yours faithfully

                                  Birendra Mohan Gogoi
                                  Assam Gramin Vikash Bank
                                  Chandmari, Guwahati 781003, Assam
                                  Ph: [protected]
                                  Jul 15, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 12, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are unable to trace the card number with the help of details shared in your post. We regret to assist you further in the absence of the credit card details. We request you to share the following details at [protected]@hdfcbank.com 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    D
                                    Deepaksharmaa1990
                                    from Noida, Uttar Pradesh
                                    Jun 6, 2019
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                                    Address: Sohna road, Gurgaon, Gurgaon, Haryana, 122018

                                    Dear Team

                                    Currently my two consumer loan running with hdfc bank.

                                    For those emi is 5497& 3331

                                    But hdfc bank charging extra emi-5814 &3648

                                    Also charged 2800 rs for unknown reason.

                                    I need immediate support with call back from your side

                                    . Customer id[protected]
                                    Contact no-[protected]
                                    Name - deepak sharma

                                    317 & 317

                                    Extra charged on both emi.

                                    Last month also you charge 450 & 450 extra

                                    I want 900+634 =1534 rs back

                                    As I have received call from your side that is no charge taken by the hdfc

                                    Actual emi 3331 &5497

                                    But you are charging wrong
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      kavitha kunal
                                      from Bengaluru, Karnataka
                                      Jun 6, 2019
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                                      Address: 1019 2nd main 2nd stage M C layout, Vijaynagar, 560040

                                      Dear Team,

                                      Seriously dont know is these complaint taken seriously or not,
                                      but still trying, Myself Kavitha HDFC credit card customer operating an account since 14 years, there was due of 43, 000 and I was hospitalized due to sever health issue.

                                      when I recovered from my health status on my mobile I knew there was due of credit card payment, they have pt all amount 56000 over all and freezes my account without even my notice. when I transferred 9000 to clear minimum due and asked them to clear negative balance so that I can transfer funds from other bank and make payment, customer care executive Miss Dipika on 4 o clock call from [protected] spoke very rudely u can check the recording as if its not banks money its her own insulted and gave negative feedback and threatened to clear all amount at once and then use account.

                                      I am claiming being a prestigious customer with transaction of 10 to 12 lakhs is this respect given and handled customer only for 60, 000 so much disrespectful.

                                      I want justice and action to be taken from necessary division if this is true cell.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        mack k
                                        from Gurgaon, Haryana
                                        Jun 6, 2019
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                                        Address: 122017

                                        I have applied for FASTAG RFID to HDFC Bank on 13 May 2019 for my vehicle - HR26BW3427 Swift Dzire Application ID - HFR140164. On 19 May 2019, I called your toll free number i.e.[protected] for the status of my application, they said you will get your FASTAG within 7 working days but i didn't received it. I called them again on 23 May 2019, they said please send us an email with the following details :
                                        Application Number, HDFC Bank Customer ID, application Date, and registered mobile number on our email id - fastag.[protected]@insolutionsglobal.com

                                        I provided them all the details required. After 1 or 2 days, I called them again for the status, they said you already have a fastag registered on the same contact number, please provide us an alternate number for the same, i provided them my alternate contact number.

                                        On 28 May, i called again for the status, they said please share your Adhaar card and PAN card number on the same email id, i did. On the same day, i called again for the acknowledgment of my email whether they have received or not. They said, sir you are HDFC bank customer, you don't need to provide Adhaar and PAN card. So, i asked the lady, please tell me is there any other detail required from my side, she said No Sir, now we have everything, please wait for 7 days, you will receive your Fastag.

                                        I called them today as well i.e.[protected], they said our backend team is on holiday, and also our portal is upgrading, i cannot help you with the status and i cannot do anything for you today, please call us tomorrow.

                                        I am very much frustrated with your services.

                                        Why everytime I have to call your toll free number to ask for any document or details required for my application. Why you cannot send us an email regarding the same.

                                        I want my Fastag as soon as possible.
                                        +1 photos
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