Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 4, 2024
Complaints 32728
Resolved
18405
Unresolved
14323
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2792
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 703

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mouzzam
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra credit card payment

Address:Naraini Complex, 120/611-A, Lajpat, Kanpur, Uttar Pradesh, 208014

Hi,

Mera last month ka bill 12, 956.00 rs. Aaya tha to meine 5000 rs. Bill pay kiya tha to mera 7956 rs pichle month ka baccha tha fir is month mera 10390rs aur pichla 7956 rs mila ke 18346 ka bill huwa jis mein bank ne 800 late fees aur 400 interest laga diya us hisam se total hota hai 19546 rs lekin bank ne mera 21, 281.00 rs ka bill banaya hai jab mein pucha ki itna bill kaise aa gaya to un logo ke pass koi jawab nhi tha...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
veerendranayak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need help to close non maintenance balance charges

Address:560099

Hi,

I had salary account (Account number: [protected]) with hdfc bank which got converted to savings account in 2018 when i left my job. I had to settle bank in my nearer branch due to personal reasons and since then i am not able to visit the base branch where i had my account. I visited my near by branch and calling customer care in regards of closing my account but they were not able to help because this account have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohanrj101
from Kumbakonam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank fraud ach

Address:600077

Hi hdfc bank,

I am receiving the sms on 20-aug-2018 that ach request is processed for debit mandate. Today[protected] i received that "ach debit mandate registered for rs. 1595 in a/c for aeon credit service india pvt ltd with umrn no. No. Hdfc [protected].

I have not registered for any such request. How and why i am receiving such sms and that too company authorized message center.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Avinash Padmanabha
from Nadapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car loan closure/noc closure letters not issued

Address:HDFC Loan Dept Indiranagar, Bangalore

HDFC complaint Reference Number 9556543.
Car Loan cleared with foreclosure charges and interest as of date (20th may 2019). NOC, RTO forms and Loan closure letters not given, Being informed I need to wait for 3 to 5 days. Amount cleared from my HDFC Bank account to HDFC Loan accounts. I have cleared car loans in the past as well. I have got the NOC and closure letters on the same day within 15 minutes earlier. Now HDFC Indiranagar...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Debojit Rocker
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reverse refund not credited in account.

I cancelled a amazon membership today, in which rs 999 had been refunded by amazon.

Today i received a message from hdfc "ur transaction on hdfc bank debit/atm card ending 3103 for rs. 999.00 has been credited/reversed by amazon on[protected]:17:51:03

But still amount not credited in my account while seeing the statement... Kindly do the needful asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
Jaspreet Monga
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

priority pass not received as yet

Address:New Delhi, Delhi, 110063

Dear Team,

I have applied and received a Regelia first credit card in the m/o. Sept, 2018 but still not received the airport lounges access priority pass card till date inspite of so many complaints given to the credit card executive who has got my card issued.

Please arrange to send them on my registered address on priority basis else I will surrender the card. This is really pathetic customer service given...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
92akshit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank cc fraud transaction done with hdfc credit card

Address:Ghaziabad, Uttar Pradesh, 201001

Hi team,

I added my hdfc regalia credit card on google play store to buy some app but i got a message that rs4000 is deducted on my card at google cloud which i didn't approve.

Totally fraud done by google & i am not getting any response from hdfc bank corresponding to it as i only get the option to close the card.

Request you to please help me get that rs4000 back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajboby
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received an sms from hdfc regarding ashish securities pvt ltd for 25000 deduction monthly

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Hello there,
Today i have received below sms from vmhdfcbk;

"dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 25000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch."

I have not issued/allowed/authorized any company/person for any kind of transaction. I called csr many times, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chitra@123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong neft transfer

Address:600008

Dear sir/madam,

We would like to inform that we have transferred the salary of rs. 9011.00/- (Ref no.[protected] on 06.05.2019) into below wrong account.

Kindly request you to reverse the amount from a/c [protected]. We once again requesting you to help us in this regard.

Sl no bank account no bank name branch ifsc code total amount
1 [protected] sbi sbin0005559 9011.00...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kiranmai Malapati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon 1258399 fraud

I got a msg without otp 199 rs deducted on 20 may at 8:28:56 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people

I want immediate reply fro this and refund my money...
Helpful
12 other people found this review helpful
12 found this helpful
7 Comments
Report
Copy
D
DP LANDIGI
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank received sms with mandate reference number

Address:Hritika Garden, TC Palya, Bangalore, 560036

Hi Team,

Today I got below message, please let me know information about below transaction ASAP

Dear Customer Mandate reference no: HDFC201xxxxxxxx issued to HDFCLTD with value Rs. 74964.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pareek.abhishek3
from Jaipur, Rajasthan
Report
Copy

i stopped the policy why emi is still deducting

Address:26 south part, Ganesh vihar colony, Sirsi road, Jaipur, Rajasthan, 302012

Hello,
I have discontinued the health insurance policy i took with the home loan and the hdfc home loan branch guy also told me it has been stopped and as well i email for it to cancel they reply to confirm and i replied yes i want to stop it but still why the installments are deducting till now?
Its been 4 months around no one receive my phone and no one answer from there, i have canceled it. I want to stop my installments...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment calls for payment of dues

Address:Mumbai City, Maharashtra, 400049

Dear sir,

Due to unavoidable circumstances i have not been in a position to pay my credit card bill for hdfc. I have written to them asking for a months extension and i have been getting harrassing and abusive calls. I have two sick parents and a young baby at home and such kind of harrassing calls are causing extreme distress at home.. Pls help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brijesh Goud
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back offer not received

Address:Saint Gobain, B Wing, B Wing, 9th, Time Square Building, A. K. Road, Gamdevi, Marol Naka, NA, Mumbai City, Maharashtra, 400059

I have purchased samsung j8 64 gb black from kohinoor televideo pvt ltd on nov 4, 2018
On emi the offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's now 5th month running and i have not received cash back offer my deduction is still going on every month of 7th

When i bought the phone hdfc and kohinoor team said your 4th installment emi will not be deducted by hdfc...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shlok Kirit Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card auto debit

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 8489 without my concern on date:18/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

Oneassist relationship number : not known
Name :- shlok kirit guptabr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chennai, Tamil Nadu

This is to inform you that i have paid the monthly premium of rs.10, 000/- for hdfc life for policy hdcf life click 2 invest (Policy no:[protected] on[protected] itself. But still as auto debit is activated it has been debited from my credit card on[protected].

I have raised this concern with the service department of hdfc life on 11th may 2019 but there is no solution yet which is making my worried.

My questions...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandrasekharcc
from Bengaluru, Karnataka
Report
Copy

payment failed but amount debited

Refund request:
I have swiped for 145rs but it failed due to some technical issue and it shows the transaction failed at restaurant where as the same amount has been deducted from my account.

The receipt at restaurant says "cancelled and transaction failed ". I have also checked their statement and confirmed that no successful transaction at that time (About 145RS). SO it would be a problem from bank end, could you please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
H.allawadhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unapproved payment

Address:New Delhi, Delhi, 110085

On 19/0319 an amount of rs.11119.38 deducted from my credit card no
5523*6883.
This transaction was done without informing me also without otp.
I clearly tell them i have not done this also my card is with me. I complaint through phone banking. They blocked my card and new card issued also take time to check this transaction. They ask for they will fill this amount temporarily and you have not to pay until we fully work...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhuvanesh P
from Dindigul, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag blacklisted

Address:Coimbatore, Tamil Nadu

Hi,

I have purchased the fastag from hdfc bank last week. And i have recharged ₹200 and in my wallet i have ₹500. But when i cross tollgate today morning, its shows "fastag is blacklisted". I dont know what kind of service you are providing me. Or else i have to tell me before itself. Worst experience.

Shared all my details to fastag. [protected]@insolutionsglobal.com

Resolve this issue asap.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Ujjwalsingh1
from Karnal, Haryana
Report
Copy

negative balance in my salary account

Address:Chandigarh, Punjab, 160022

I have resigned from my last job in April 2019, after which haven't used HDFC account .Now it is balance in negative close to 1000 RS, which is not appropriate therefore I wish to close the same.
I Have already talked with HDFC customer care they are failed to any kind of help. So, i am writing the same here....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy