Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 9, 2024
Complaints 32730
Resolved
18405
Unresolved
14325
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2792
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 719

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vijayanand 52
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inst-alert chg inc gst jan-mar2019-mir1910502681997

Inst alert chg inc gst jan - march2019- mir[protected]... Why the hell you people taking money from my account... Without any information and its third time you #ing people doing same.. I should get my money back or else case will be filed - are you guys mad if complaint is short it wont get resolve?? Then what the # using of your #ing bank. I need the money to get credited back. Every time your bloody bank does it.. I need the money thats...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satyasundar Khuntia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

The details of hdfc credit card (Xxxxxxxx4744) used by me is as follows:
1. I have purchased one item of rs.33000/- on 12 months zero interest emi in april 2017
2. I have paid monthly emi of rs.2749.64/- from may to august 2017 which equals to rs. 10998.56/-
3.in august 2017, i have not received any statement after many requests
4.in september 13 2017, i paid rs.5000/- blindly without knowing the dues.
5.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mittal vinay
from Delhi, Delhi
Report
Copy

to settlement my credit card & closed

Address:F-11 Udyog Nagar Industrial Area Rohtak Road Peera garhi-110041, New Delhi, Delhi

Sir i am Vinay Agarwal holding HDFC Bank CREDIT CARD we have some financially problem so that is why we have closed / settlement my card kindly take this application on propriety basis we have a request you to settlement my card no[protected] please contact mobile No.[protected] [protected] we have call on customer care no [protected] but nobody take call or we have call to hdfc bank or talk on what's up but nobody respond please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shilpa keerthi
from Mumbai, Maharashtra
Report
Copy

cancellation of loan and refund of plot loan processing fee

Address:560100

Hi,

I have applied for a plot loan in the month of December 2018 and it got approved as well, legal clearance is also done, but bank went on for getting total survey approval and requested for other sites documents belonging to that survey which is not available as of now and loan disbursement is on hold. They are not even informing if this can be processed or not without those documents. Hence I requested to cancel the loan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
revatichoudhary
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received noc

Address:E 5, ananda heoghts, vadgaonsheri, Pune, Maharashtra, 411014

I was holding hdfc credit card. I made full and final payment as on 22.03.19 i had requested to your phone banking representative to close the credit card and they confirmed that the card has been closed.

Also i wrote a letter to the manager, hdfc cards division, chennai office for noc. But till date i haven't get noc from you. So please solve my problem and sent noc asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gauri jadhav
from Noida, Uttar Pradesh
Report
Copy

mental harassment from recovery team for one emi pending for car loan

Address:411053

Dear HDFC bank Team,

I have taken car loan from HDFC bank on oct 2018 and was paying all EMI on time of amount 8282/- per month. However in Dec 2018, I had major spine surgery and dr. suggested me to take rest for 6 months due to which I am on leave having no salary from Dec 2018 due to which my CAR loan EMI got bouned for the month of March 2018. I have already preintimated bank and recovery team saying I will not be in a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshmiraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc credit card - cancellation of one assist membership

Address:Bangalore South, Karnataka, 560100

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number without my concern on date: 24/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

Name :- resmi r
Credit card ending - 3408...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chakravarti makena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

im complaining about wrong loan amount disbursed with high interest rate

Address:Dharwad, Karnataka, 580021

Dear sir/madam,
I am a valued customer of hdfc bank for the past one year. I am a corporate salary account holder.
I would like to bring to your kind notice the following-
False commitments of processing fees and loan interest rate on hdfc online personal loan: ref no. 67484328
1. Promised processing fees - ₹3560
Deducted processing fees +hidden charges - ₹39277
2. Promised rate of interest -...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
govindvaja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment return fee charges

Address:Bhavnagar, Gujarat, 364290

I made payment of my credit card of april month on 02.05.2019. To over come this type of charges i made payment on 02.05.2019, but system is not check any thing that no any outstanding amount of my account and debited rs.450 + 18% gst (81). To me.
Customer id:64294006.
I want to get refund of this amount due to i have already made payment but due to system have not check any outstanding or not, and debited this charges.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sun_mugam6
from Chennai, Tamil Nadu
Report
Copy

poor customer service of hdfc fastag

Address:Chitlapakkam, Ramdoss nagar, Chennai, Tamil Nadu, 600064
Website:www.fastag.hdfcbank.com

My fastag sometimes doesn't get recognized by the scanner used in tolls. It shows zero balance. (Though i have around 500 inr in my account.).

Thought of replacing my fastag with new one and contacted customer care. As usual i have to wait atleast 10 min to get the call connected.

On 19th apr, they gave a mail id fastag. [protected]@insolutionsglobal.com and i was said i will be receiving a mail from them and a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jack Lumber
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collection agency sending messages pretending to be npci and hdfc legal department

Address:New Delhi, New Delhi, Delhi

Its been quite sometime i hold this hdfc credit card and i have used quite fairly.
I have been delinquent in payment by march 19 and april 19. That is 2 months and the minimum outstanding is 5963, which i can pay on 2nd may 2019 and may be more. I have also informed the collector that i would try to pay as much as possible of the total outstanding of 63000 since i would like to close the card once and for all as soon as the entire...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niveditha natraj
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving otp sms on my register mobile number

Address:Hyderabad, Telangana, 500016

From past 2 days i am not receiving otp sms on my register mobile number for any transaction either from netbanking or credit card due to this i am unable to do online transactions, do need full on urgency. I want resolution as soon as possible as i have to pay bills, i am trying to call my relationship manager also but number is not working. Need immediate action as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharathi Thé Lycan
from Chennai, Tamil Nadu
Report
Copy

password change

Address:GP road, La plaza, chennai, Chennai, Tamil Nadu

I forgot my password for pay zapp wallet, however i tried to reset the password, while trying, i wrongly entered my answer for security questions in hdfc end. After that the wallet got totally blocked and evem i couldn't be able to reset the password once again, even if i entered the right answers for my security questions.

They are notifying me to contact customer support team. But there is no separate number for customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seema Anwar
from Mumbai, Maharashtra
Report
Copy

grievance and fraudulence

Address:600100

Hello,

I am so irate and furious to write this email.

This time i am so depressed to say that the service provided for me for the loan account mentioned below is very poor.

I took a loan recently and approved amount is 10, 000, 00/ and the promise given by the bank and the girl called (May be a third pary/consulted) ramya was weighing off the processing charges and the rate of interest for loan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seema Anwar
from Mumbai, Maharashtra
Report
Copy

grievance and fraudulence

Address:Chennai, Tamil Nadu, 600100

Hello,

I am so irate and furious to write this email.

This time i am so depressed to say that the service provided for me for the loan account mentioned below is very poor.

I took a loan recently and approved amount is 10, 000, 00/ and the promise given by the bank and the girl called (May be a third pary/consulted) ramya was weighing off the processing charges and the rate of interest for loan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RKSingh80
from Mumbai, Maharashtra
Report
Copy

harassment of collections of emi

Address:400703

Dear sir / madam,

This mail is in reference of misbehavior of your recovery associate mr akshay. He has called me today from [protected] (For calling) and [protected] (Whatsapp no) and asked for the payment of emi of this month of personal loan account no. 44462098. I told him that i have been facing some problem with my mobile, and account was linked to the damaged sim and mobile i. E. [protected]. Instead o[censored]nderstanding my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
roman8000
from Bengaluru, Karnataka
Report
Copy

require noc copy for personal loan

Address:MG road, 560042

Hi hdfc bank

This is regards to hdfc personal loan account number:14954905, their was a settlement done on 15th march 2012. However, the collector promised that he would provide the noc document. Therefore till date, i have not received.
Kindly suggest on this workaround and need the noc document as soon as possible.

My contact number:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
roman8000
from Bengaluru, Karnataka
Report
Copy

require noc copy for credit card

Address:MG road, 560042

Hi hdfc bank,

This is regards to credit card of hdfc bank:[protected], their was settlement done on 15th march 2012. However, the collector promised that he would provide the noc document. Therefore till date, i have not received.
Kindly suggest on this workaround and need the noc document as soon as possible.

My contact number:[protected]

Regards,
Vishwa...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sasikum
from Manthani, Telangana
Report
Copy

requesting for a new personal loan _ poor follow up

Address:600054

I've recently requested for a new loan from hdfc loan dept and even after repeated follow-up, no response from mr. Mani (Contact number : [protected]), a person from loan dept in chennai...

My loan application number : 67176212...

Please call me in [protected] and help me out..

Having a good rapport with such a good company all these years, i feel guilty of their person's service to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding missing of recharge transaction urgent

Address:172 NEW GRAIN MARKET, Yamuna Nagar, Haryana, 135001

Respected sir
My fast tag customer id :- [protected] on 22/4/2019. We recharge our fast tag wallet two time with rs. 30, 000/.. But in my wallet showing one time recharge of rs. 30, 000/. Only second recharge of rs. 30, 000/. Not showing in my fast tag id where as the bank deducted two times as per our bank statement which is given below :-

22 apr 2019 [protected]ebsfastaghdfcbankcom [protected] 22 apr 2019 30,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy