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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 718

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N
navneetfighter
from Ranchi, Jharkhand
May 14, 2019
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Address: koderma, Koderma, Jharkhand, 825410

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with xxxx1613 without my concern on date:06/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-. I had already given mail on to cancel the membership but still deduction has been done.

Please deactivate and refund my money asap
Date of incident : 06/05/2019
Hdfc credit card no. Xxx1613
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the last four digit . Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the last four digits of your credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
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    shrilekha gowda
    May 14, 2019
    Resolved
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    Resolved

    Address: 560037

    Hi,
    I have created a salary account in hdfc. One day i got a call for confirming details for credit card application, i cleared told them i don't require credit card. After that i got a mail saying that your credit application is rejected since it does not meet the criteria. After this when i checked my net banking credit card is reflected and annual membership bill has been generated, without knowing the card number how can i fill the credit card closure form. Though i have called the customer care them will not response properly. Please someone guide with this issue. Please find the mail screen shot.
    Jun 14, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 14, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry to hear that. Please share your Card application No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    Anay
    HDFC Bank Customer assistance
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      S
      Satish Kumar Metchu
      from Karnal, Haryana
      May 14, 2019
      Resolved
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      Resolved

      Address: ward 5, Bhiwani, Haryana, 127201

      Dear sir
      Today, i was traveling from bahadurgarh to bhiwani with my car no. Hr 18d 7884 on 14 may 2019 at 4:56am.
      We have paid cash payment ticket no. E93194544 booth l4 at rohad. Than same time my fast tag account dedicated rs.60/- so kindly requested you refund extra payment rs 60/- in my account. Attached auto cut msg screen shoot & transaction ticket scan copy.
      Thanks & regard
      Satish kumar
      Singhani (Bhiwani)
      Jun 20, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      May 14, 2019
      Updated by Satish Kumar Metchu
      Return to refund
      Verified Support
      May 14, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

      -Anay
      HDFC Bank Customer Assistance
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        R
        Raghavendrakowshik Kowshik
        from Delhi, Delhi
        May 14, 2019
        Resolved
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        Resolved

        Address: Hassan, Hassan, Karnataka, 573201

        Refer to above subject my registered mobile no is [protected] and i have applied for fastag for my two vehicle bearing refrence no hfr118447 and hfr118256 on 12april 2019 and told that tag will be delivered within 7 working days sorry to say this till today i have not received 1 tag and another one is not activated i am really disappointed with your service kindly request you to issue my tag as soon as possible

        Thanking you

        Raghavendra kn
        Jun 16, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 16, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly note Tag bearing reference no. HFR118447 is delivered and activated. The case of missing Tag HFR118256 is already in process will revert to you within 5 working days.

        -Nadia
        HDFC Bank Customer Assistance
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          S
          Sharmistha Patra
          from Mumbai, Maharashtra
          May 14, 2019
          Resolved
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          Resolved

          Address: Nyati tech park, Pune, Maharashtra, 411014

          I contacted amazon about my refund issue. They said that their refund is processed and money will be reflected in bank account within 3 to 5 days. Its been a month since my amount isn't refunded. I contacted amazon and they told me to ask from the bank end. Hence please i want to know about this from the hdfc is there has been any requests of refund acceptance or not.
          Jun 21, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 14, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance
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            M
            Macwon
            from Mumbai, Maharashtra
            May 13, 2019
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            Address: Surat, Gujarat

            Me macwon want to make a complaint against hdfc bank ltd. The employees in this bank are harrased and the life becomes hell after joining this bank.
            Employees are not allowed to take leave even if they have sufficient balance also they have been told by the branch managers"leave is not your right" i think hdfc bank hr has forgotton that there exist labour office.
            Employees has to work till late hours from 9 to 10-11-12 which is against the employement rule and they even don't get any overtime allowance for that.
            I would like to get this into notice of the md of the bank mr. Aaditya puri.
            Hdfc bank has forgotton that it has established the topmost position only because of their employees and they r least bothered.. All branches open till 9:30 pm checked camera
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sachinnnnnnnn
              May 13, 2019
              Resolved
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              Resolved

              Address: Pune, Pune, Maharashtra, 411017

              I have received a message from hdfc bank "your trx is debited to hdfc bank credit card for rs. 199.00 in mumbai at amazon1258399 on[protected]:17:54:30. This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out. This is getting deducted every month
              Jun 16, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 14, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              I'll ensure this is taken up promptly. Please share your complete concern, Card No. & contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Anay
              Hdfc Bank Customer Assistance.
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                D
                DrKrishan Kumar
                from Mumbai, Maharashtra
                May 13, 2019
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                Address: H. No. 475, Street. no. 7, Karan Vihar, near Banke Bihari Temple, Karnal, Haryana, 132001

                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2028 without my concern on date:09/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                Name :- dr. Krishan kumar
                Mobile no. :- [protected]
                Credit card number ending :-2028
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Dr Krishan,

                Greetings from OneAssist!!!

                We are sorry to see you go.

                We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                We appreciate your patience in the interim.

                Regards

                Team OneAssist
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                  V
                  Veerasamy Seenuvasan
                  from Chennai, Tamil Nadu
                  May 13, 2019
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                  Address: No.73/33, Muniyappan st, Perambur, Chennai, Tamil Nadu, 600011

                  Today is amount of 1899 debited from my account of hdfc bank in mumbai at cponeassis at 03:32pm, without any information or without informing me or without sending otp or phone call to me.
                  And etlis bank have to inform me before the transaction.

                  I want my money back in my account urgently and information about this why it was debited from my account.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    satishthangaraj
                    from Delhi, Delhi
                    May 13, 2019
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                    Dear HDFC bank.

                    I’m very much disappointed with the deduction of Rs 177 money from my Account #[protected] with DESC for AMB CHRG INCL GST FOR APR 2019 month.

                    Deducted date : 07 May 2019

                    Though the maintained Average Minimum balance of amount Rs 10366. suddenly disappearing my hard-earned money.

                    AND sir/madam here i am requesting you that if any rule/process changed please learn to intimate first then do as your wish . And it is not you greatness to say without any intimation we deduct the amount. please revert my amount.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      Harjeet Arora
                      from Mumbai, Maharashtra
                      May 13, 2019
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                      Address: Delhi, 143001

                      I already posted my complaint amd no strict action has been taken yet. Now i think, its time for your bad days. I would recommend all the viewers and victims of such calls and requests that do complain about the whole company to the cybercrime complaint sector. Definitely our voices would be heard by them. This company is earning by eating up our money in an illegal way. This complaint is really serious. Waiting since month for the resolvement of my issue and still not done. Modi takk khabar jaani chahiye inki bhenchod.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        shubhank2708
                        May 13, 2019
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        Hello all,

                        I had purchased a sony lcd using hdfc cashback offer on 06/01/2019
                        The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already more than 3 months, yet i have not received the cashback and hdfc helpline are not working and is of no use at all.
                        This was purchased from reliance digital, xperia mall, lodha xperial mall, palava.

                        Kindly look into the issue and credit my cashback into my emi account at the earliest.
                        Looking forward for your early reply.

                        My hdfc consumer durable loan no[protected]
                        Email id - [protected]@gmail.com
                        Jun 15, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 15, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Hi,
                        That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
                        Hi
                        I had purchased a sony lcd using hdfc cashback offer on 23/10/2019 with loan ac no[protected].
                        The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already more than 3 months, yet i have not received the cashback and hdfc helpline are not working and is of no use at all.
                        This was purchased from bajaj electronics

                        Kindly look into the issue and credit my cashback into my emi account at the earliest.
                        Looking forward for your early reply.
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                          A
                          anita arun saini
                          from Roorkee, Uttarakhand
                          May 13, 2019
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                          Address: 4/1 hydel colony ram nagar roorkee, Haridwar, Uttarakhand, 247667

                          Sir, hdfc bank given a credit card no xxx3231, oct 2017. I purchase some goods from myntra.com amount of 2000 we are given this amount by other bank debit card but in this time hdfc tell me your bill is 5400. I am not purchase any good for this card, i tell him give me all my bills (Start to last)
                          But they are not given and ask we are discrete you for credit score you are not tack loan any time/any bank.
                          Sir please help
                          HDFC Bank customer support has been notified about the posted complaint.
                          May 13, 2019
                          Updated by anita arun saini
                          we are sending mail 25/4/2019 but no solved my problem sir why are they not given my bills
                          pleas help me

                          May 15, 2019
                          Updated by anita arun saini
                          not response for my complaint
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                            A
                            Avi454545
                            from Mumbai, Maharashtra
                            May 13, 2019
                            Resolved
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                            Resolved

                            Hello
                            I am avneet singh
                            I have a hdfc bank account
                            Last night i was trying to pay someone money but accidently i transfered money to wrong paytm number. I complainted to paytm as well but they said they have done their job all i can do is ask bank to cancel transaction. I have asked the person as well but he blocked me. All i can do now is ask for help from you guys.
                            I am even attaching a screen shot of transcation.
                            Please help
                            Jun 18, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 16, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to [protected]@hdfcbank.com along with below details, to enable us to check: - Date and amount of transaction - HDFC Bank account number - Correct account number where the funds were intended to be transferred. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              P
                              Prasathvelu
                              from Chennai, Tamil Nadu
                              May 13, 2019
                              Resolved
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                              Resolved

                              Address: 4/48, 3rd street, 4th block, MMDA colony, Chennai, Tamil Nadu, 600095

                              Hi i applied for hdfc credit card 1 month before, i got a verification call and hdfc employee come and got my documents and also verified my residence and office address too. On 6th may i receive a sms that my credit card processed successfully and some link was shared to see my credit card status after 2 days from received that sms. I look into that link about my credit card status, it says declined. I dont know about the reason. I called customer care number too but the options not let me to speak with customer care. I want to know why my credit card was in that status. If i am not eligible to the criteria then why the hdfc employees come and collected my proof and verified my addresses.
                              Jun 13, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 13, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We can help with that. Please write to [protected]@hdfcbank.com with your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                K
                                Karthik Pitchan Ramanathan
                                May 13, 2019
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                                Address: hdfc adyar branch, Chennai, Tamil Nadu

                                I am already holding housing loan in hdfc for last 2 years & opted for top up loan

                                I have received approval letter for this topup loan on 10th april & offer letter on 12th letter. Till 8th may i have been following with bank for the disbursement and none of the people recognize or hold responsibility to give response

                                Mr. Muthuraja called me once without giving any details or status of the loan or the process of the loan or the procedures the bank to follow for disbursement. That too call was quickly disconnected with a statement he will call me back which was am still yet to get

                                Suddenly i received an email “avail disbursement of hdfc loan a/c no[protected].” on 25th april which i have opted for 30th may for disbursement. For which i have received mail on 29th to submit documents like ec, property tax etc…… which i was not been told earlier by any of the team

                                I have also submitted all the documents on 30th april except ec which i was submitted on 6th may, till now there was no response on the disbursement and getting status like legal team verification, property team verification, proof checking.

                                What is the use of processing fees for this delayed processing???

                                I would say it was the worst banking experience i will never recommend anyone to bank with hdfc

                                Customer service was poor in hdfc than any other bank and none of the customer care team wants to know the customer needs

                                Also customer care team dont know anything than the customer was the extreme saddest part. Please find below response for my query

                                Query :

                                In a/c summary, total emi given as 240 months & balance emi given as 237 months. I have been paying emi from may '2017 & let me know the reason for this 237 months!!

                                Answer :

                                As per the system balance term is 237 only.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Prasathbv
                                  from Chennai, Tamil Nadu
                                  May 13, 2019
                                  Resolved
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                                  Resolved

                                  Address: 4/48, 3rd street, 4th block MMDA Colony, Maduravoyal, Chennai, Tamil Nadu, 600095

                                  Hi i applied for the hdfc credit card 1 month before, i got a call from customer care that their employee will come collect the proof documents. The process also done within 2 days. Again i got a call from customer care for address verification and office verification. After two days i receive a sms as your creditcard processing completed visit the below link to view the status after two days of received this sms. I check that site after 2 days. My application status is in decline. I dont what is the reason for that. If i am not eligible means then why should they have to collect my documents and verify my office and residence address.
                                  Jun 14, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We're sorry to hear that. Please share your Card application No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  Anay
                                  HDFC Bank Customer Assistance
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                                    tjmk / official
                                    from Delhi, Delhi
                                    May 13, 2019
                                    Resolved
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                                    Resolved

                                    Respected hdfc team,
                                    I am reqiesting you to kndly send my personal loan detail (Statement also)
                                    Loan agreement number 41975823 with name thomas. J. Mariadas wich i taken from hdfc bank. I didnt get the loan welcome letter also from you. So please sent me my loan detals also via email.

                                    My name : thomas. J. Mariadas
                                    Email: [protected]@gmail.com
                                    Mob. [protected] (Reg).
                                    Date of birth: 10/04/1983.

                                    Please "update" my mobile no., email id and addresd in your records.
                                    Name: thomas. J. Mariadas
                                    Mob.[protected]
                                    Email: [protected]@gmail.com
                                    Address : j 37, f2, dilshad colony, delhi - 95.

                                    Thanks.
                                    Jun 16, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                    -Zubin
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    May 16, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      A
                                      Aniket Ray
                                      from Mumbai, Maharashtra
                                      May 12, 2019
                                      Resolved
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                                      Resolved

                                      I misplaced my credit card (Last four digit:8935) 7-8 months ago, then i blocked this card using mobile app and after that i spoke to customer care service and asked them to close my account permanently and they assured me it will be closed. But again on april 2019, they generated bill on my name with credit card number last four digit ending with 0034. Again spoke to customer care and they informed me that hey have generated a new card on my name. They hadn't taken any permission for generating new card number neither they inform me that a new card number is issued to me. I came to know only when they charged rs 590 for renewal membership. Now they are not closing my account and charging rs 590 as late fee every month. I have complained multiple times and every time they file a complain and informs me "back end" team will call me to resolve my problem, but till now i haven't receive any call from them. After complaining multiple times they have given my credit card account number : [protected], before that i don't even had any information about credit card number except last four digit 0034, which i came to know when they charged renewal fee. I don't know what to do, i even visited hdfc branch, and they are asking me to speak to customer care. There is no one to listed in customer support department and every month they are adding rs 590 as late fee.
                                      Jul 5, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 15, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have already responded to your concerns through e-mail to your registered e-mail address on May 05, 2019. The reference number for the same is[protected]. We request you to refer the same and revert through mail to for clarifications if any.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        S
                                        Sadik1
                                        from Mumbai, Maharashtra
                                        May 12, 2019
                                        Resolved
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                                        Resolved

                                        My name ms. Shaikh had been deprived by hdfc bank customer care saying me to contact with merchant for cancellation of my pre approved loan sanctioned by hdfc bank to merchant on my behalf
                                        Whereas i had made a call at customer care since i received a message stating that a loan is booked for my account

                                        As soon as we call at hdfc bank customer care after hanging of 15 to 20 minutes they give us another department number saying to contact with loan department
                                        And again when we call at that loab d
                                        Customer care number they again connect to telecaller after 20..25 minutes of hanging
                                        My loan no:[protected]/660
                                        It's started on 26th feb
                                        I had been complaining for the same since the day it was sanctioned as i was notified by message i told same day to cancel this loan which was pre approved by hdfc bank
                                        Bank even was not even bothered to confirm or reconfirm for the sanction of loan and now they are calling again and again to pay emi for that loan

                                        This is severe negligence from hdfc bank to not listen or confirm it's customer before sanction of any kind of loan
                                        Jun 28, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 15, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We are working on your concern vide Ref ID:[protected]and will revert to you within 3 working days.

                                        -Nadia
                                        HDFC Bank Customer Assistance.
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