HDFC Bank Complaints & Reviews

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399.55/- from my credit card number ending with 6202 without my concern on date:06/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399.55/-

I am facing troubles due to str being launched by mistake done by hdfc bank.

They placed wrong aml, which created the whole series of doubts on my transactions.

Bank even sent apology in email but the matter is still pending from last 2 months.

Hbl=[protected]

I got a reply from bank as under :

+
Thank you for your patience and co-operation.

At the outset we sincerely regret the inconvenience caused to you.

We understand that our branch official mr. Amit puri has contacted you on april 04, 2019 and informed you that str is filed since account was new and aml was wrongly mentioned as salaried instead of self employed and addressed your complete queries for the concern raised.

The reference number for your query is[protected].
+

But my str is still open and am facing investigation by authorities. Bank is not responding to my ticket, even i had escalated my matter but again bank is dead silence on the mistake they did.

Help me out!

I am renewals car insurance previous policy no. [protected] 000 on 28.04.2019. But i am not given any new policy. Car details as below :

1. Model no. Kvu 100-k8 5 str diesel
2. Engine no. D17718
3. Chassis no. D92021
4. Mfg. Yr. 2016
5. Seats 5

Policy renewals on 28.04.2019 payment through online vide transaction reference no. S56066711 for rs. 12, 187.00 status successful.

Therefore you are requested to send me soft copy by below mention mail id and original copy by post.

Insured name : nrss leather
C/o. Nirmal bera
23a/1d, dr. Ambedkar sarani,
1st floor, p. S. Topsia,
Kolkata - 700 046
West bengal, india.
Mail id : [protected]@gmail.com
Mobile no. : +91 [protected].

Thanks and regards

Nirmal bera
Kolkata

I have lost my hdfc bedit card before one year. From last three months i observed that hdfc bank charges 600 per month and now with -1800 balance becuase of maintaining not minimum balance. But i want yo close my account. Please help me regarding that.

The hdfc branch is ameerpet.

Account number is [protected]

My contact number is [protected].

Hi,

This is harsha here. I opted hdfc life sanchay plan for wife name called kasireddy spandana. Her policy no 20862827. Premium amount is 120, 000 per year. Paying term is 10 years and maturity is 20 years.

Hdfc life financial advisor name called nadim. He explained and did false promises on this plan. Based on his explanation i opted this plan paid first premium amount on nov 6th nov 2018.

Now i wanted to do one more plan of this and now i got to know this plan benefit is different what nadim explained.

As per nadim explanations,
On maturity period,
Sum assured amount + 280% of sum assured + 9% of guarennted bonus on sum assured on every year.

Which means
10 laks+28 lakhs +18 lakshmi = 56 laks.

But today when i called customer care they said that on maturity i will be getting only 28 lakhs.

Which is heart attack for me. I had asked many times about this for nadim. He said that illustration itself is wrong we will be doing so many insurances we know better like that he convinced. Also his manager spkon with me and he also told the same thing.

Please refund my money 1.2 lakhs along with interest and gst charges if i am not getting promised amount on maturity.

Financial advisor name is nadim
His mobile no is [protected]
His mail i'd is nadim. [protected]@hdfclife.in

Please take the action immediately.

Thanks & regards,
Harsha
Contact no:[protected]

Virtual rm told me to have a free credit card and now they have charged me annual membership fees. I know you are a private bank and you have to survive but don't make fool genuine customers like us.
Your people are always in search of others with a trap for us. I am a customer of the bank since 15 years and i think the time has come now to leave that relationship and be selfish like you guys.

Account no : [protected]
Cust id : 68064811
Registered mobile : [protected]

Dear sir,
My name is ankur sharma, holding saving bank account together with new hdfc credit card. I received my new hdfc credit card and used for the very first time on 6-april-2019. I didn't get any statement till now as on 11-may-2019 but bank has deduct me 600 rupees with 18% gst of 108. My question is that how do i know that, how much amount, do i need to pay without generation of first monthly statement. So, i want my money back first then i will pay my dues.
Thanking you so much
Your faithfully
Ankur sharma

I received this message some time back - ALERT:Rs.999.00 spent via CREDIT Card xxxxxx at AMAZON1258399 on[protected]:09:49:54 without PIN/OTP.
How can a the bank deduct an amount for a merchant without otp/pin when I haven't given any permission to do so, and how could bank allow this.
I did not make this transaction, and I want my money back immediately

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 3323 without my concern on date:10/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Thanks
Pooja vichare

Hi,
I lost somewhere around 1600+. My account got converted from salaried to savings. This was without my intimation nor any message of any sort. 800+ got deducted for that. I raised a complaint about it on mail and they said they will take the issue forward. Now in the morning at 8:01 i got a message saying my account balance is below minimum amount and right after this message i got deducted 884 rupees. I quickly called hdfc call centre and they are saying the company kept hold off of that amount. This again without any intimation or any information to customer. When i spoke with customer care, they said mail and all won't work i need to visit nearest bank. I want my money bank or i will go to consumer court. I am upset about how things are going on hdfc. I am patient enough to see this through

Inter-brn cash chg incl gst charged 1770 for transaction of 5lakhs and 590 for transaction of 1 lakh. I would like to understand on what basis you are charging and i followed below link to get more information but i did not find what i am looking for. https://www.hdfcbank.com/personal/fees_charges/fees_charges.

Can you please help me understand what is the % of money you will deduct and what is the limit of transactions for every month. And will be there this charge even if i do less than 1lakh a month and even in my local branch itself.

Thanks

Hi,
Today i got a call from an unknown number, i was in a mid of something important i rejected that call then i get a msg over the watsapp, i asked who is this and from which bank she is calling me, beside of telling me about her identity she started abusing me and when i called her back on the watsapp call and ask her to provide me her senior details she started making fun of me and tried threatening me that she will send agents at my place for the recovery and will harass me in front of my neighbours and relatives, here i am attaching watsapp chat screenshots and last month also one of the executive girl did same kind of language. That you are a begger and all during the call she said whatever cheap things she can say . And threaten me to send some goons over my place. Kindly look into the matter

I have a credit card which i used for purchase of a mobile phone through flipkart site but i have canceled the order within some minutes by credit card emi. After cancellation the amount is not shown in my credit card.i got worried and talked to hdfc helpline they answered that it is in your credit card and you cannot see and its your extra amount which i can use for any purchase from online stores.
Today i ordered dress from myntra my credit account got deducted.it should be deducted from my extra amont

Hi,

This is to inform you that an unauthorized transaction was made from my credit card.

On 9th May 19 morning i received a notification that amount of Rs.6200/- was deducted from my credit card. I made a complain immediately after that and your customer executive informed me that on 8th May at 10pm transaction was made from the Computer Software store(merchant).
When asked for further, they said they just have this details.
I requested to block my account, and was assured to receive a complain number so that i can raise a despute.

Waited for the entire day, didn't receive any complain number.
So had to call again in the customer care .

When asked for the duration to resolve the issue, i was informed that it might take 30-90 days to resolve the issue.

You may take all your time, but don't call and ask me to make a payment for the transaction which was not done by me.

Here is the complain number [protected].
I have attached image of the transaction made.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3690 without my permission on date:07/05/2019 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- please refund..

Open challenge to all hdfc bank staffs
I received from mail miss. Dhanalakshmi. Her reply is fraudulent one. I again and again ask to produce source of letter. She safe guard the criminal staff linked to mafia gang targeting non operating account. If she is perfect branch manager gently produce the source of letter.
I am an accountant in private concern. I confidently assure that no chance by any legal agency give freezing order. Further i assure no such source of letter in your file. You can confirm. The branch manager and predecessor attempted to retrieve it and resulted in vain. But years passed and my problem unresolved. I place open challenge all including branch staffs that no body produce source letter. Freezing is illegal and abuse of my right to operate my account.

One of your credit card provider called me and asked for the details to fill up the credit card form. I have provided him the details and asked him to please come to me for the signature but he himself signed my fake signature and applied to the bank. That's why my credit card application got rejected four times. I am providing you the details:
Name : ritesh srivastava
Ph no:[protected]

Hdfc agent fraudulently sold 4 hdfc life insurance to my father-in-law, mr ashok bhise, jaipur (Rajasthan) saying that only one time payment is required as the time of purchase of policy. However now hdfc life insurance company claims that for consecutive three years the premium should be paid.
My father in law does not understand english properly and failed to understand the contents of the form of policy before signing it.
Pl help and guide me about the procedure to lodge complaint in this matter.
The policy nos are as follows-
Policy nos. Client id
[protected].[protected]
[protected].[protected]
[protected].[protected]
[protected].[protected]

Thanks and regards,
Alka bhise

Dear concern person,
I, Nikhil shah has been charged with Rs. 3776.22/- along with Igst of Rs. 679.72/- twice (Total Amount 8911.88/-) dated 29/03/2019 for using the priority pass along with one additional person on 28th jan 2019 and 09th feb 2019.

In respect of above transaction I am having 2 query:

1st on the said dates I have used by credit card for lounges instead of priority pass.
2nd on such days I was traveling alone why same has been charged for 2 person .

In respect of above query you are requested to provide necessary documents as a proof for the genuineness of the said charges else you need to wave of the said charges.

Awaiting for your positive response on the above matter

I am a cognizant employee. I lost my hdfc food card recently. I request you to block the card and issue a new one.

Below is the food card number : [protected]

Also my old card has balance money in that account around around 1400 something

Could you please transfer the amount in the new card. I am waiting for you response.

Please block it with immediately and please update...