HDFC Bank Complaints & Reviews

I applied for credit card on 8 february 2019, and i received an e-mail from credit card department of hdfc bank to send my salary slip and other relevant documents i sended them through speed post and also that post received by hdfc bank as i track that speed post. M y application reference number is dcc[protected].
Your online portal showing "application under review" since 26/03/2019. I want to know when my credit card dispatch.
What ia about your police of 21 days.
Ita my 3rd complaint.

Recently (January-2019) one of the executive (Staff) of hdfc called and offered me life time free amc credit card and a credit card was sent to my address through courier (Jan-19). Last month (April -19), another executive of hdfc bank called and told me that 1000 rupees is amc for my credit card but i told her that this life time free amc cc. But she insisted that i need to pay amc if i wanna use that card otherwise asked me to block the card after clearing pending emi. I don't know how can they issue a card saying life time free and asking amc? I am unable to contact the hdfc customer care number as it's not working properly. I request the management to solve the problem as soon as possible.

I had transferred rs2500 to my hdfc bank account number [protected] and they had holded the amount of rs 1415 and after writing complaint mail they deducted the whole amount. They said this was a zero balance account. And the amount was holded without notifing me and also took away my money without any concent. They have done fraud. Help me here is the details;
Funds on hold
Account number: [protected]
As on date: 8 may 2019
Amount held by
Hdfc bank (For mirevenue hold through gefu): ₹1, 415.44

I had also asked them to tell me the reason but they didn't reply and they deducted the amount.

I recently got my current account created at hdfc anantnag through csc vle program.
My welcome kit was forwarded by hdfc however it was not delivered to me rather i got a main from hdfc that due to some. Adress issue the welcome kit has been returned to the hdfc anantnag branch and i can collect it from there, but for my utter shock the officials at hdfc anatnag denied the claim outrightly and told me it is not here but somewhere else.
I want to know where is my welcome kit and what kind of professionalism is this?
Hdfc a/c no:[protected]

Account closure request

Major drawback from hdfc bank.

1. Hdfc converted salaried account to saving account by itself.

2. I have not done any transaction in this account after last salaried i got.

3. I have attached email history for account closure but no positive feedback from bank.
4. I am not payable these non-maintenance charges while i am not using their services for saving account.
5. Bank can not convert my account without my approval.

Kindly help me out of this situation

Re:'hbl=[protected]' web - bank account - current account or savings account - how do i close my account
Inbox
X

Hdfc bank support
Tue, nov 27, 2018, 12:06 am
To me

Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. For faster resolution of your query, we request you to kindly mention your account number in your correspondence with us. Please ignore if you have already mentioned the same in your mail else we request you to resend your mail with the complete account number.

Our customer service executive will respond within 2 (Two) working days.in case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

The subject line contains nine digit reference number/docket number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Your feedback is important to us and we are committed to provide a satisfactory resolution.

Important:

Hotlisting of card: loss of atm, debit card or any other card issued by our bank must be immediately reported to our phone-banking unit to have the card hotlisted (Cancelled). The phone-banking facility (Hotlisting desk) is available round the clock. Alternatively, please log in to netbanking and submit your request for hotlisting of the card.

Cheque stop payment: stop payment request is not processed through email. To make a stop payment request please log in to your netbanking account and click on the "stop payment of cheque" option available under "request" menu on the left hand side of the web page. Stop payment of cheques through netbanking is free of charge. Alternatively, you could contact your branch to make a stop payment request for a cheque.

Unknown beneficiary addition/transfer of fund: in case you have received a message stating that a transaction has been done using your netbanking login or a beneficiary has been added into your netbanking account, please immediately visit nearest hdfc bank branch to get necessary action taken. Please remember that such a timely action from your side will defeat the designs of the fraudsters.

Please visit the following url to access information for the complete address and contact details of our branches

Retail branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

Towards enriching our customer experience, our digital bank offering through netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link for details:

http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-landing

For instant balance inquiry call[protected] and we shall sms you the account balance details.

Other toll free numbers to access banking services:

· call[protected] to get your mini statement

· call[protected] to give request for cheque book

· call[protected] to give request for account statement

Assuring you of our best of services.

Warm regards,

Hdfc bank ltd.

Hdfc bank officials or representatives will never ask you for your personal information i. E. Your card details, passwords, pin, cvv, otp etc. Do not share these details with anyone over phone, sms or email

To read more about secure banking http://www.hdfcbank.com/aboutus/security/security_tips.htm


_
Disclaimer:
"the information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013."

Rocky shane
Nov 28, 2018, 4:22 pm
To support

Hi all,

I have not received any response on my email.

Rohit sharma

On nov 27, 2018 12:06 am, "hdfc bank support" wrote:
Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. For faster resolution of your query, we request you to kindly mention your account number in your correspondence with us. Please ignore if you have already mentioned the same in your mail else we request you to resend your mail with the complete account number.

Our customer service executive will respond within 2 (Two) working days.in case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

The subject line contains nine digit reference number/docket number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Your feedback is important to us and we are committed to provide a satisfactory resolution.

Important:

Hotlisting of card: loss of atm, debit card or any other card issued by our bank must be immediately reported to our phone-banking unit to have the card hotlisted (Cancelled). The phone-banking facility (Hotlisting desk) is available round the clock. Alternatively, please log in to netbanking and submit your request for hotlisting of the card.

Cheque stop payment: stop payment request is not processed through email. To make a stop payment request please log in to your netbanking account and click on the "stop payment of cheque" option available under "request" menu on the left hand side of the web page. Stop payment of cheques through netbanking is free of charge. Alternatively, you could contact your branch to make a stop payment request for a cheque.

Unknown beneficiary addition/transfer of fund: in case you have received a message stating that a transaction has been done using your netbanking login or a beneficiary has been added into your netbanking account, please immediately visit nearest hdfc bank branch to get necessary action taken. Please remember that such a timely action from your side will defeat the designs of the fraudsters.

Please visit the following url to access information for the complete address and contact details of our branches

Retail branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

Towards enriching our customer experience, our digital bank offering through netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link for details:

http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-landing

For instant balance inquiry call[protected] and we shall sms you the account balance details.

Other toll free numbers to access banking services:

· call[protected] to get your mini statement

· call[protected] to give request for cheque book

· call[protected] to give request for account statement

Assuring you of our best of services.

Warm regards,

Hdfc bank ltd.

Hdfc bank officials or representatives will never ask you for your personal information i. E. Your card details, passwords, pin, cvv, otp etc. Do not share these details with anyone over phone, sms or email

To read more about secure banking http://www.hdfcbank.com/aboutus/security/security_tips.htm


_
Disclaimer:
"the information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013."

Hdfc bank support
Nov 30, 2018, 7:13 pm
To me

Dear mr. Sharma,

Thank you for writing to us.

This is with reference to your e-mail dated november 28, 2018 with subject line : "re:'hbl=[protected]' web - bank account - current account or savings account - how do i close my account".

We request you to reconsider your decision to close the account and revert to us with the reason for the closure to enable us to assist you.

Incase you still wish to close your account held with hdfc bank, please submit the account closure form (Available on www.hdfcbank.com forms center personal banking) along-with extended kyc annexure (Available on www.hdfcbank.com forms center personal banking extended kyc annexure) at any of our nearest bank branches.

Please visit the following link for address of our branches and atms

Https://www.hdfcbank.com/branch-atm-locator

Addressing your concern we wish to clarify that combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the bank.

By filling this form our customers can close all other accounts/products and delink the same along with savings account held with the bank. For ex : isa account/ depository account / credit card etc.

You will need to tick the relevant boxes mentioned on the form.

This application must be signed by all joint holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed.in case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

We regret that we are unable to process the request for account closure received through phonebanking, netbanking, e-mail, scanned or faxed copy for security and authentication purposes.in case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

We also request you to destroy or surrender the cheque book and debit card at the time of account closure.

We look forward to opportunities to serve you in the future.

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation


Warm regards,
Kasim sayed
Customer service officer
Support team
Hdfc bank ltd.

For any query or clarification on our hdfc bank products, do visit our hdfc bank webpage at the link https://www.hdfcbank.com/personal/customer-centre for online assistance. We assure you of our best service at all times.

For answers to queries, information, assistance. Just ask eva. Please click on the following url for eva assistance:

Http://www.hdfcbank.com/eva

Do not share your internet banking user name/password or credit/debit card number pin/cvv/otp via e-mail or over the phone.

- enroll for pradhan mantri social security schemes by logging to your netbanking account or visit nearest branch. For scheme details refer the link :

Pradhan mantri suraksha bima yojana - http://hdfcbank.com/htdocs/common/PMSBY/index.htm
Pradhan mantri jeevan jyoti bima yojana - http://hdfcbank.com/htdocs/common/other/PMJJBY_Insurance/index.html

- introducing "smartbuy" for hdfc bank customers...

- your one stop-shop for flights, hotels, shopping & more.. Visit & enjoy great deals in one place. http://offers.smartbuy.hdfcbank.com/


=

Disclaimer :

The information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.

Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013.

=

Rocky shane
Nov 30, 2018, 10:47 pm
To support

Hi kasim,

Thanks for revert, but i am not satisfied with your reply.
Actually, i have some basic queries about my account closure.

1. I have not received any call related my salary account which should be closed instead convert in to saving ac.
2. I am getting sms about non maintenance charges of rupees 600/- from your side in every month.
3. I have not done any transaction from november 2017 on this salary account.
4. I have met an road accident in august 2018, till i am not able come bank due to arm broken.
5. I am not able to pay non - maintenance charges due to my condition due to accident and now i am jobless.

Can you please justify with my statements?

Is there other way to sort out this issue.

I am very serious about this issue please reply in positive manner.

Rohit sharma

Rocky shane
Attachments
Dec 3, 2018, 2:16 pm
To support

Dear,

Any concern on my previous email.

Rohit sharma

On fri, nov 30, 2018 at 10:47 pm rocky shane wrote:
Hi kasim,

Thanks for revert, but i am not satisfied with your reply.
Actually, i have some basic queries about my account closure.

1. I have not received any call related my salary account which should be closed instead convert in to saving ac.
2. I am getting sms about non maintenance charges of rupees 600/- from your side in every month.
3. I have not done any transaction from november 2017 on this salary account.
4. I have met an road accident in august 2018, till i am not able come bank due to arm broken.
5. I am not able to pay non - maintenance charges due to my condition due to accident and now i am jobless.

Can you please justify with my statements?

Is there other way to sort out this issue.

I am very serious about this issue please reply in positive manner.

Rohit sharma
Dear mr. Sharma,

Thank you for writing to us.

This is with reference to your e-mail dated november 28, 2018 with subject line : "re:'hbl=[protected]' web - bank account - current account or savings account - how do i close my account".

We request you to reconsider your decision to close the account and revert to us with the reason for the closure to enable us to assist you.

Incase you still wish to close your account held with hdfc bank, please submit the account closure form (Available on www.hdfcbank.com forms center personal banking) along-with extended kyc annexure (Available on www.hdfcbank.com forms center personal banking extended kyc annexure) at any of our nearest bank branches.

Please visit the following link for address of our branches and atms

Https://www.hdfcbank.com/branch-atm-locator

Addressing your concern we wish to clarify that combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the bank.

By filling this form our customers can close all other accounts/products and delink the same along with savings account held with the bank. For ex : isa account/ depository account / credit card etc.

You will need to tick the relevant boxes mentioned on the form.

This application must be signed by all joint holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed.in case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

We regret that we are unable to process the request for account closure received through phonebanking, netbanking, e-mail, scanned or faxed copy for security and authentication purposes.in case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

We also request you to destroy or surrender the cheque book and debit card at the time of account closure.

We look forward to opportunities to serve you in the future.

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation


Warm regards,
Kasim sayed
Customer service officer
Support team
Hdfc bank ltd.

For any query or clarification on our hdfc bank products, do visit our hdfc bank webpage at the link https://www.hdfcbank.com/personal/customer-centre for online assistance. We assure you of our best service at all times.

For answers to queries, information, assistance. Just ask eva. Please click on the following url for eva assistance:

Http://www.hdfcbank.com/eva

Do not share your internet banking user name/password or credit/debit card number pin/cvv/otp via e-mail or over the phone.

- enroll for pradhan mantri social security schemes by logging to your netbanking account or visit nearest branch. For scheme details refer the link :

Pradhan mantri suraksha bima yojana - http://hdfcbank.com/htdocs/common/PMSBY/index.htm
Pradhan mantri jeevan jyoti bima yojana - http://hdfcbank.com/htdocs/common/other/PMJJBY_Insurance/index.html

- introducing "smartbuy" for hdfc bank customers...

- your one stop-shop for flights, hotels, shopping & more.. Visit & enjoy great deals in one place. http://offers.smartbuy.hdfcbank.com/


=

Disclaimer :

The information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.

Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013.

=

Hdfc bank officials or representatives will never ask you for your personal information i. E. Your card details, passwords, pin, cvv, otp etc. Do not share these details with anyone over phone, sms or email

To read more about secure banking http://www.hdfcbank.com/aboutus/security/security_tips.htm


_
Disclaimer:
"the information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013."
Attachments area

Hdfc bank support
Dec 5, 2018, 6:59 pm
To me

Dear mr. Sharma,

Thank you for writing to us.

This is with reference to your e-mail dated december 03, 2018, with subject line : "re: 'hbl=[protected]' web - bank account - current account or savings account - how do i close my account".

We regret that we are unable to process the request for account closure received through phonebanking, netbanking, e-mail, scanned or faxed copy for security and authentication purposes.in case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

Please visit the following link for address of our branches and atms

Https://www.hdfcbank.com/branch-atm-locator


Warm regards,
Nilesh gawde
Customer service officer
Customer support team

Hi, i had salary account in hdfc 2 years back in one company. I was doing my internship and after my internship i left for my further studies.
The bank converted my salary account into savings account & charged monthly.. Now its 9200 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudely & refused to close account.
Plz do juistice to me. 9200 is huge amount to me. I am not able to pay this amont. What is the solution?
What is the action i can will take against this bank.

I am getting a lot of calls from your bank as a promotional call for personal loan.

I have not signed up for promotional calls and i am not interested for personal loan unless your bank is planning to give me a good amount of money and i don't need to pay you back the money.

So please quit disturb.
I don't want marketing calls,
Many times registered dnd also, still i am getting more calls.
Why you are using my number?

Hey folks,

I'm getting calls from marketing team asking me to take personal loans i keep denying them mostly ladies call me with different numbers and and speaks very rude. No idea who is taking customer information

You bank is harassing me for denying personal and speaking in abusive language for denying loans.

Below are the numbers i got call from

[protected]
[protected]

Hi,

I had submitted application form with documents to open a current account at hdfc nri layout branch bangalore. However, after several calls and follow up the branch staff is least to respond and avoiding my phone calls. Due to this my transaction are held up. I need an immediate solution to resolve this. I could not contact the branch manager as all the hdfc numbers are voice based.

Hi sir/mam

I have settled my hdfc cc as i had lost my job and was unable to pay whole amount and i have paid settled amount 41500 of 6 months emi but i am in financial crisis. I have total paid 34200 my total dues is approx 7300 rs. Hdfc executive (Bharti) mob no is [protected], call me and saying u have urgent payment of 5000 approx on urgent basis rest amount u have paid in some days. Then i am agree and i have paid 5000 rs. Then no calls no messages. I have call to bharti on 23 april 2019 and bharti not picking my phone. Then she message me ki aap tension mat lo apka letter mei hi de dungi. I am ok for statement

Then another hdfc bank executive "krishna"call me on 4th of may 2019, and he saying u paid 74000 and he saying ki tujhe ghar mei ghuskar marenge or neck se pakadkar ghasitte hue paise nikalwayenge. And he saying abusing language on call he saying ki tune card se chicken tikke khaye hai. Wtf who is hdfc? To question me for my personal life. And he is abusing then i am abusing bcz he is saying ki tu apni maa ka dalla hai again my question wtf is hdfc bank and krishna? I have registred a complaint in police station for me and my family safety. And abused service from hdfc bank. Krishna numbers and recording save in my records. If not action for my complaint then i have registered a fir and case against hdfc bank, krishna (Hdfc) and bharti (Hdfc). Contact numbers of bharti and krishna :-

Bharti - [protected]
Krishna - [protected], [protected]

Kindly help me to resolve this issue, i am not able to pay anything more.

If if could able to pay definitely i would pay whole amount and don;t settle my ac and lost my civil as well.

Cc no :-[protected]
Name :- harmeet singh
Mob:-[protected]

Every month hdfc bank is doing same with me.

I don't know what the hdfc bank is doing with my account this is 4th time time when bank deducted random rupees twice like 600, 531 and 708 again this "amb chrg incl gst for jan, feb, march and now april" i dont know why they are having problem with my account. I am totally fed up with this. I mantained minium balance also.

I want my money back. When bank deducted amount from my account without providing any information to me. I am totally unsatisfied with service, what the hell you guys are doing with me.

Sarita singh
Acc no:- [protected]
Bank name: hdfc bank

Hi.. This is deepika. I am really stressed due to the service provided by hdfc. I submitted a request to change my address in the month of january.. After so much follow up by direct visit to bank and calling again and again, address was finally updated before 2 days. Then i tried to submit a request for check book-savings account using net banking. Since i was facing issues, i contacted the nearest branch. They told it is submitted and i will get my check book in a couple of days. Finally i have received mail that check book request is for current account and
Not for savings account. This is one of the worst banks in india. Do you know the duration i have been waiting for a simple request?? Please don’t take people for granted..

My account number is [protected] and i am a hdfc customer for the past 6 years. For march and april this year, i received my salaries in this account only but they are not treating my account as a salary account and twice they charged me for not maintaining the minimum balance, please kindly revert me the charged amount, otherwise, i am closing this hdfc account and going for some other.

I have applied for hdfc credit card last week and to my surprise, my application was declined. When i called the bank i was told it was rejected due to low cibil score. But i do have a good cibil score. I check my score once in a while to make sure i have a good credit history. Something wrong here.

We have completed processing your hdfcbank creditcard app 19d[protected]s1.

Dear sir/madam
I am the owner of account - [protected] i am disputing the following transactions that were charged to my account without my authorization
Date: 06/03/19
Amount - rs. 708. (Rs. 1416). Money has been debited twice for the month of march & april, from my account on 07/05/19 @ 7:22pm stating that it's due to some "amb chrg incl gst charges" without any notice.

I am the victim of this. I have enclosed a copy of my monthly bank statements which lists the unauthorized transaction. Please adjust my account information as you should atleast notify us about the balance before randomly deducting money like this.
I have very low balances in the past also but was neither been charged nor been informed.
I am highly dissapointed with this kind of deductions without any prior notice to customers, which force me to write such complaint and at the same time request you to refund the amount or else i have to stop using your services.
Looking forward for your postive response.

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me)
Please take serious action on that matter
As per rbi rules and regulations bank can't charge extra amount from their customers.

Hi,
I had hdfc credit card in march 2019, due to yearly charges applying,
While giving card they told its life time free card, but early deducting rs 500,
For the same i communicate with customer care they told we make it free for life time.
But in march 2019 they again apply charges so i de registed the card, but still sending statements every months.

Hello all,

I've received the below message on 04 may 2019. I've traveled on 26th and 27th of april and i believe all the toll charges are debited normally without any chance of due/improper scan. I'd like to know what is this rs 305 adjustment entry related to?. If this is a cumulative charge of certain toll plaza charges, then i'd like to know complete details of the improper scan with date and time.

I hope to receive a reply from you at the earliest. That said if i do not receive a reply from you regarding the below-required clarification. I'd deactivate/disconnect this tag and go for better services from other service providers.

I've similar adjustment entry related transactions before as well and if possible, please provide me clarification about them as well. The more you delay in responding, the more time i've to analyze the transactions and would definitely let me take an opinion to suspend using your services.

Your fastag a/c has been debited for rs. 305 for adjustment entry on 5/4/2019 7:17:39 pm. Balance amount in the a/c is rs. 0 - hdfc bank ltd.

I'll provide specific identifying information to the concerned authorities if you could contact me...

. I am enjapuri prathyusha been associated with you for last two and half years from last 3months three months there's been a deduction of rs 708/ and again rs 708/ and again rs 708/ (Thrice) being deducted as amb chrg incl gst for feb march april 2019 respectively.

2. I have very low balances in the past also but was neither been charged nor been informed.

3. I am highly dissapointed with this kind of deductions without any prior notice to customers, which force me to write such complaint and at the same time request you to refund the amount.

4. At the same time, i will also be approaching to the concerned rbi authorities to look into this matter.

5. Looking forward for your postive response

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 545964xxxxxx2595 without my concern on date:05/08/2019. I am not interested about this service and don't want this membership any more. From past 3 years this is happening i personally visited bank they gave some customer care no they are irresponible no one is responding properly on this they keep on ignoring worst service provider frasturated with your banking they just send message as welcome kid as dispatched so cancel the membership and refund this debited amount of rs.1399/-