HDFC Bank Complaints & Reviews

One of your credit card provider called me and asked for the details to fill up the credit card form. I have provided him the details and asked him to please come to me for the signature but he himself signed my fake signature and applied to the bank. That's why my credit card application got rejected four times. I am providing you the details:
Name : ritesh srivastava
Ph no:[protected]

Hdfc agent fraudulently sold 4 hdfc life insurance to my father-in-law, mr ashok bhise, jaipur (Rajasthan) saying that only one time payment is required as the time of purchase of policy. However now hdfc life insurance company claims that for consecutive three years the premium should be paid.
My father in law does not understand english properly and failed to understand the contents of the form of policy before signing it.
Pl help and guide me about the procedure to lodge complaint in this matter.
The policy nos are as follows-
Policy nos. Client id
[protected].[protected]
[protected].[protected]
[protected].[protected]
[protected].[protected]

Thanks and regards,
Alka bhise

Dear concern person,
I, Nikhil shah has been charged with Rs. 3776.22/- along with Igst of Rs. 679.72/- twice (Total Amount 8911.88/-) dated 29/03/2019 for using the priority pass along with one additional person on 28th jan 2019 and 09th feb 2019.

In respect of above transaction I am having 2 query:

1st on the said dates I have used by credit card for lounges instead of priority pass.
2nd on such days I was traveling alone why same has been charged for 2 person .

In respect of above query you are requested to provide necessary documents as a proof for the genuineness of the said charges else you need to wave of the said charges.

Awaiting for your positive response on the above matter

I am a cognizant employee. I lost my hdfc food card recently. I request you to block the card and issue a new one.

Below is the food card number : [protected]

Also my old card has balance money in that account around around 1400 something

Could you please transfer the amount in the new card. I am waiting for you response.

Please block it with immediately and please update...

Sir
I am akash kumar barik and i have already pay my credit card payment but hold amount showing in my debit card. Plz sir u clear my all holding amount in debit card. I am trying to call your number but not connect with u. Please sir contact with me as soon as possible and resolve my problem. I am cleard all amonut but showing hold amonut in debit card.
Regards
Akash kumar barik

I am bhakta bandhu jena. Employee id - 137430. Doj - 24/mar/2015. Pf number - mh/ban/211273/123216. Uan number[protected]. I have send all the filled forms and required documents on 04/04/2019, reference number[protected], consignment number - k17935439, but still my pf settlement is not done. Its already more than one month so kindly help me out.
Thank you.

Sir, my name is pobitra mondal. I belongs to kolkata. I am using hdfc credit card no-[protected]. I have already blocked my card but still i am getting bills for this card. As per instruction hdfc customer care i have submitted written letter to permanently close the credit card but nothing happened. Please help me to permanently close the credit card and reimburse my all the bills that i have paid to this card without any purchase. Thanks pobitra mondal [protected]

Dear team,

I have made the hdfc cc payment through axis bank visa transfer on 4th may for the amount of 38500 however the amount is still not credited to my credit card.

I checked with axis bank and they have said that the amount is successfully debited from my account. Could you please check and confirm why the amount is still not reflecting?

Now, hdfc has charged late fee and blocked my card.

Name on card
Husain barwaniwala

Registered mobile no.
[protected]

Last 4 digit of card
3662

Email id;
[protected]@hotmail.com

I purchased an hdfc life sampoorna samridhi insurance plan with policy no[protected] and my client id[protected]. While taking the policy one female representative at the hdfc sector 16 panchkula explained the policy to us and explained that the payout at the end of the policy would be 3.5 lakhs. Now when we checked that person has resigned from hdfc.

I have paid all 5 installments of the premium of rs. 50, 000 each making it rs. 2.5 lakhs. My policy has matured in december 2018. After maturity hdfc officials is saying the maturity amount will not be 3.5 lakhs but around 2.5 lakhs!! Why would anyone put money in a scheme that does not give any interest!!

Further, somehow hdfc has got my email id wrong in their records and because of this reason they say that they are unable to refund my money. I also have an hdfc savings account for last more than 7 years. My insurance payouts were made out of this hdfc savings account to hdfc life. I am not in the country and hdfc is refusing to transfer my maturity amount to my hdfc account. Such transfer in my mind needs no further verification. I am only telling them to transfer the maturity amount to the account from which installments were received. Why is that a problem?

This is appointing & trust revoking for a listed company. I am an attorney and i will explore other options if my requests are not responded to.

Dear sir / mam

Please help me i need my f&f -amount
Because i had submitted all amount but right now sowing my account - 25000 something Please something because
I am facing many problems for hdfc credit card
So do need full
Please call me .[protected]
Card number.[protected]

Dear team,
I am having personal loan account[protected] with hdfc bank ltd, emi debit date and amount are every month of 7th and 7198/-, on 07/04/2019 maintained the 15000/- in my account but instead of debiting on 7th apr, bank presented the ecs on 08/04/19. Ecs got returned on 8th apr 19, for that no information given by the bank officials. They started collecting the charges of 2100/-. Without any prior information here i given the detailed statement for all transactions done by the hdfc bank ltd. Here my questions and solutions.

1. Why they debited 08th instead of 7th?
2. Why there is no prior information for presenting the ecs other than regular date?
3. Why ecs presented multiple times?
4. Why 2100/- charged 25% of emi amount debited in my account without prior information?
I need all my ecs charges, i faced so much difficult, when swiped card to fill fuel in the middle of journey same has declined due to insufficient balance on 09/05/19, ecs presented on apr and returned on apr, they are charging continuously from apr to may without any notice.
Need my fund and sufferings caused due to your reckless debits.

Hdfc had promised me a loan at 11.50%apr and processing fee of 0.5% for 7lakhs.

They made me close my other consumer durable loans to do this. Now they are denying giving me loan on 11.50% and say they can proceess it at 12.25% only.

I have the call records, images of appreciation and conversation screenshots.
Syed kareem
[protected]

Respected madam/sir,

This mail is regarding my mother raman manocha.in your previous mails you have sent me all usage details but nobody talked about harassment for which i made a complaint.

On 9th may, 2019 your executive varun along with your recovery agent jaiswal came at my place. Again there was a threat which my mother faced.

Varun your executive gave a threat "bete ko bolo mujhe call kare warna 12th ko police aake paise nikalvayegi aur uske phone ke call detail main nikal vaunga aur sabko call karke bataunga ki bank ka paisa nahi derahe"

Now is this legal in hdfc norms? I guess according to rbi, bank has no authority to threat this way. We are not criminals that you people are crossing your limits.

My mom got faint around 9pm because of this threat.

Now i want justice on this threat, you are doing illegal things and then blaming us.

Jaiswal - [protected]

Varun - [protected]

[protected]

I am a third party, why these two people wants to talk to me. This card is of raman manocha. You people are doing all illegal things.

Take action against these two and stop bothering me

Details : complaint no. [protected] - raman manocha

Attaching the threat message of your executive to my mom.

Dear sir.
I have submitted account closure for on 24/04/19. Initially they told me. It will be closed in 2days. But they did not close thw account. After 15 days when i visit the branch, they told me it will closed aftet 15 days. I have paid all the dues. They are ignoring me.
My account ia in latur branch.
Account name : innoplasto industries.
Please help me.

I applied for credit card on 8 february 2019, and i received an e-mail from credit card department of hdfc bank to send my salary slip and other relevant documents i sended them through speed post and also that post received by hdfc bank as i track that speed post. M y application reference number is dcc[protected].
Your online portal showing "application under review" since 26/03/2019. I want to know when my credit card dispatch.
What ia about your police of 21 days.
Ita my 3rd complaint.

Recently (January-2019) one of the executive (Staff) of hdfc called and offered me life time free amc credit card and a credit card was sent to my address through courier (Jan-19). Last month (April -19), another executive of hdfc bank called and told me that 1000 rupees is amc for my credit card but i told her that this life time free amc cc. But she insisted that i need to pay amc if i wanna use that card otherwise asked me to block the card after clearing pending emi. I don't know how can they issue a card saying life time free and asking amc? I am unable to contact the hdfc customer care number as it's not working properly. I request the management to solve the problem as soon as possible.

I had transferred rs2500 to my hdfc bank account number [protected] and they had holded the amount of rs 1415 and after writing complaint mail they deducted the whole amount. They said this was a zero balance account. And the amount was holded without notifing me and also took away my money without any concent. They have done fraud. Help me here is the details;
Funds on hold
Account number: [protected]
As on date: 8 may 2019
Amount held by
Hdfc bank (For mirevenue hold through gefu): ₹1, 415.44

I had also asked them to tell me the reason but they didn't reply and they deducted the amount.

I recently got my current account created at hdfc anantnag through csc vle program.
My welcome kit was forwarded by hdfc however it was not delivered to me rather i got a main from hdfc that due to some. Adress issue the welcome kit has been returned to the hdfc anantnag branch and i can collect it from there, but for my utter shock the officials at hdfc anatnag denied the claim outrightly and told me it is not here but somewhere else.
I want to know where is my welcome kit and what kind of professionalism is this?
Hdfc a/c no:[protected]

Account closure request

Major drawback from hdfc bank.

1. Hdfc converted salaried account to saving account by itself.

2. I have not done any transaction in this account after last salaried i got.

3. I have attached email history for account closure but no positive feedback from bank.
4. I am not payable these non-maintenance charges while i am not using their services for saving account.
5. Bank can not convert my account without my approval.

Kindly help me out of this situation

Re:'hbl=[protected]' web - bank account - current account or savings account - how do i close my account
Inbox
X

Hdfc bank support
Tue, nov 27, 2018, 12:06 am
To me

Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. For faster resolution of your query, we request you to kindly mention your account number in your correspondence with us. Please ignore if you have already mentioned the same in your mail else we request you to resend your mail with the complete account number.

Our customer service executive will respond within 2 (Two) working days.in case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

The subject line contains nine digit reference number/docket number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Your feedback is important to us and we are committed to provide a satisfactory resolution.

Important:

Hotlisting of card: loss of atm, debit card or any other card issued by our bank must be immediately reported to our phone-banking unit to have the card hotlisted (Cancelled). The phone-banking facility (Hotlisting desk) is available round the clock. Alternatively, please log in to netbanking and submit your request for hotlisting of the card.

Cheque stop payment: stop payment request is not processed through email. To make a stop payment request please log in to your netbanking account and click on the "stop payment of cheque" option available under "request" menu on the left hand side of the web page. Stop payment of cheques through netbanking is free of charge. Alternatively, you could contact your branch to make a stop payment request for a cheque.

Unknown beneficiary addition/transfer of fund: in case you have received a message stating that a transaction has been done using your netbanking login or a beneficiary has been added into your netbanking account, please immediately visit nearest hdfc bank branch to get necessary action taken. Please remember that such a timely action from your side will defeat the designs of the fraudsters.

Please visit the following url to access information for the complete address and contact details of our branches

Retail branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

Towards enriching our customer experience, our digital bank offering through netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link for details:

http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-landing

For instant balance inquiry call[protected] and we shall sms you the account balance details.

Other toll free numbers to access banking services:

· call[protected] to get your mini statement

· call[protected] to give request for cheque book

· call[protected] to give request for account statement

Assuring you of our best of services.

Warm regards,

Hdfc bank ltd.

Hdfc bank officials or representatives will never ask you for your personal information i. E. Your card details, passwords, pin, cvv, otp etc. Do not share these details with anyone over phone, sms or email

To read more about secure banking http://www.hdfcbank.com/aboutus/security/security_tips.htm


_
Disclaimer:
"the information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013."

Rocky shane
Nov 28, 2018, 4:22 pm
To support

Hi all,

I have not received any response on my email.

Rohit sharma

On nov 27, 2018 12:06 am, "hdfc bank support" wrote:
Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. For faster resolution of your query, we request you to kindly mention your account number in your correspondence with us. Please ignore if you have already mentioned the same in your mail else we request you to resend your mail with the complete account number.

Our customer service executive will respond within 2 (Two) working days.in case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

The subject line contains nine digit reference number/docket number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Your feedback is important to us and we are committed to provide a satisfactory resolution.

Important:

Hotlisting of card: loss of atm, debit card or any other card issued by our bank must be immediately reported to our phone-banking unit to have the card hotlisted (Cancelled). The phone-banking facility (Hotlisting desk) is available round the clock. Alternatively, please log in to netbanking and submit your request for hotlisting of the card.

Cheque stop payment: stop payment request is not processed through email. To make a stop payment request please log in to your netbanking account and click on the "stop payment of cheque" option available under "request" menu on the left hand side of the web page. Stop payment of cheques through netbanking is free of charge. Alternatively, you could contact your branch to make a stop payment request for a cheque.

Unknown beneficiary addition/transfer of fund: in case you have received a message stating that a transaction has been done using your netbanking login or a beneficiary has been added into your netbanking account, please immediately visit nearest hdfc bank branch to get necessary action taken. Please remember that such a timely action from your side will defeat the designs of the fraudsters.

Please visit the following url to access information for the complete address and contact details of our branches

Retail branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

Towards enriching our customer experience, our digital bank offering through netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link for details:

http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-landing

For instant balance inquiry call[protected] and we shall sms you the account balance details.

Other toll free numbers to access banking services:

· call[protected] to get your mini statement

· call[protected] to give request for cheque book

· call[protected] to give request for account statement

Assuring you of our best of services.

Warm regards,

Hdfc bank ltd.

Hdfc bank officials or representatives will never ask you for your personal information i. E. Your card details, passwords, pin, cvv, otp etc. Do not share these details with anyone over phone, sms or email

To read more about secure banking http://www.hdfcbank.com/aboutus/security/security_tips.htm


_
Disclaimer:
"the information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013."

Hdfc bank support
Nov 30, 2018, 7:13 pm
To me

Dear mr. Sharma,

Thank you for writing to us.

This is with reference to your e-mail dated november 28, 2018 with subject line : "re:'hbl=[protected]' web - bank account - current account or savings account - how do i close my account".

We request you to reconsider your decision to close the account and revert to us with the reason for the closure to enable us to assist you.

Incase you still wish to close your account held with hdfc bank, please submit the account closure form (Available on www.hdfcbank.com forms center personal banking) along-with extended kyc annexure (Available on www.hdfcbank.com forms center personal banking extended kyc annexure) at any of our nearest bank branches.

Please visit the following link for address of our branches and atms

Https://www.hdfcbank.com/branch-atm-locator

Addressing your concern we wish to clarify that combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the bank.

By filling this form our customers can close all other accounts/products and delink the same along with savings account held with the bank. For ex : isa account/ depository account / credit card etc.

You will need to tick the relevant boxes mentioned on the form.

This application must be signed by all joint holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed.in case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

We regret that we are unable to process the request for account closure received through phonebanking, netbanking, e-mail, scanned or faxed copy for security and authentication purposes.in case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

We also request you to destroy or surrender the cheque book and debit card at the time of account closure.

We look forward to opportunities to serve you in the future.

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation


Warm regards,
Kasim sayed
Customer service officer
Support team
Hdfc bank ltd.

For any query or clarification on our hdfc bank products, do visit our hdfc bank webpage at the link https://www.hdfcbank.com/personal/customer-centre for online assistance. We assure you of our best service at all times.

For answers to queries, information, assistance. Just ask eva. Please click on the following url for eva assistance:

Http://www.hdfcbank.com/eva

Do not share your internet banking user name/password or credit/debit card number pin/cvv/otp via e-mail or over the phone.

- enroll for pradhan mantri social security schemes by logging to your netbanking account or visit nearest branch. For scheme details refer the link :

Pradhan mantri suraksha bima yojana - http://hdfcbank.com/htdocs/common/PMSBY/index.htm
Pradhan mantri jeevan jyoti bima yojana - http://hdfcbank.com/htdocs/common/other/PMJJBY_Insurance/index.html

- introducing "smartbuy" for hdfc bank customers...

- your one stop-shop for flights, hotels, shopping & more.. Visit & enjoy great deals in one place. http://offers.smartbuy.hdfcbank.com/


=

Disclaimer :

The information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.

Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013.

=

Rocky shane
Nov 30, 2018, 10:47 pm
To support

Hi kasim,

Thanks for revert, but i am not satisfied with your reply.
Actually, i have some basic queries about my account closure.

1. I have not received any call related my salary account which should be closed instead convert in to saving ac.
2. I am getting sms about non maintenance charges of rupees 600/- from your side in every month.
3. I have not done any transaction from november 2017 on this salary account.
4. I have met an road accident in august 2018, till i am not able come bank due to arm broken.
5. I am not able to pay non - maintenance charges due to my condition due to accident and now i am jobless.

Can you please justify with my statements?

Is there other way to sort out this issue.

I am very serious about this issue please reply in positive manner.

Rohit sharma

Rocky shane
Attachments
Dec 3, 2018, 2:16 pm
To support

Dear,

Any concern on my previous email.

Rohit sharma

On fri, nov 30, 2018 at 10:47 pm rocky shane wrote:
Hi kasim,

Thanks for revert, but i am not satisfied with your reply.
Actually, i have some basic queries about my account closure.

1. I have not received any call related my salary account which should be closed instead convert in to saving ac.
2. I am getting sms about non maintenance charges of rupees 600/- from your side in every month.
3. I have not done any transaction from november 2017 on this salary account.
4. I have met an road accident in august 2018, till i am not able come bank due to arm broken.
5. I am not able to pay non - maintenance charges due to my condition due to accident and now i am jobless.

Can you please justify with my statements?

Is there other way to sort out this issue.

I am very serious about this issue please reply in positive manner.

Rohit sharma
Dear mr. Sharma,

Thank you for writing to us.

This is with reference to your e-mail dated november 28, 2018 with subject line : "re:'hbl=[protected]' web - bank account - current account or savings account - how do i close my account".

We request you to reconsider your decision to close the account and revert to us with the reason for the closure to enable us to assist you.

Incase you still wish to close your account held with hdfc bank, please submit the account closure form (Available on www.hdfcbank.com forms center personal banking) along-with extended kyc annexure (Available on www.hdfcbank.com forms center personal banking extended kyc annexure) at any of our nearest bank branches.

Please visit the following link for address of our branches and atms

Https://www.hdfcbank.com/branch-atm-locator

Addressing your concern we wish to clarify that combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the bank.

By filling this form our customers can close all other accounts/products and delink the same along with savings account held with the bank. For ex : isa account/ depository account / credit card etc.

You will need to tick the relevant boxes mentioned on the form.

This application must be signed by all joint holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed.in case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

We regret that we are unable to process the request for account closure received through phonebanking, netbanking, e-mail, scanned or faxed copy for security and authentication purposes.in case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

We also request you to destroy or surrender the cheque book and debit card at the time of account closure.

We look forward to opportunities to serve you in the future.

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation


Warm regards,
Kasim sayed
Customer service officer
Support team
Hdfc bank ltd.

For any query or clarification on our hdfc bank products, do visit our hdfc bank webpage at the link https://www.hdfcbank.com/personal/customer-centre for online assistance. We assure you of our best service at all times.

For answers to queries, information, assistance. Just ask eva. Please click on the following url for eva assistance:

Http://www.hdfcbank.com/eva

Do not share your internet banking user name/password or credit/debit card number pin/cvv/otp via e-mail or over the phone.

- enroll for pradhan mantri social security schemes by logging to your netbanking account or visit nearest branch. For scheme details refer the link :

Pradhan mantri suraksha bima yojana - http://hdfcbank.com/htdocs/common/PMSBY/index.htm
Pradhan mantri jeevan jyoti bima yojana - http://hdfcbank.com/htdocs/common/other/PMJJBY_Insurance/index.html

- introducing "smartbuy" for hdfc bank customers...

- your one stop-shop for flights, hotels, shopping & more.. Visit & enjoy great deals in one place. http://offers.smartbuy.hdfcbank.com/


=

Disclaimer :

The information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.

Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013.

=

Hdfc bank officials or representatives will never ask you for your personal information i. E. Your card details, passwords, pin, cvv, otp etc. Do not share these details with anyone over phone, sms or email

To read more about secure banking http://www.hdfcbank.com/aboutus/security/security_tips.htm


_
Disclaimer:
"the information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013."
Attachments area

Hdfc bank support
Dec 5, 2018, 6:59 pm
To me

Dear mr. Sharma,

Thank you for writing to us.

This is with reference to your e-mail dated december 03, 2018, with subject line : "re: 'hbl=[protected]' web - bank account - current account or savings account - how do i close my account".

We regret that we are unable to process the request for account closure received through phonebanking, netbanking, e-mail, scanned or faxed copy for security and authentication purposes.in case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

Please visit the following link for address of our branches and atms

Https://www.hdfcbank.com/branch-atm-locator


Warm regards,
Nilesh gawde
Customer service officer
Customer support team

Hi, i had salary account in hdfc 2 years back in one company. I was doing my internship and after my internship i left for my further studies.
The bank converted my salary account into savings account & charged monthly.. Now its 9200 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudely & refused to close account.
Plz do juistice to me. 9200 is huge amount to me. I am not able to pay this amont. What is the solution?
What is the action i can will take against this bank.