HDFC Bank Complaints & Reviews

Dear sir,

I would like to tell you that, i applied an application to get the hdfc credit card, its been around more than one week.
After getting the reference number from hdfc bank behalf, i tried to check the status on their respective site.
Before it was showing inprocess and today when i was checking then i found it is decline.
Even i can assure you that, i gave the documents which was true to the best...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3019 without my concern on date: 04/05/2019. I am not interested about this service and don't want this membership any more. Already i spoke one assist customer care previous year for same issue they auto debited rs. 2499/- after my complaint they retun some of the amount and they told this time we cannot cancel the policy next year we are not deduct any amount from your card but this culprits do the same in this year. So cancel the membership and refund this debited amount of rs.1399/- if hdfc not refund my ammount i will nevr use this bank credit card in my future kindly return back

Oneassist relationship number : [protected]
Name :- mahendra kumar d

I have done an imps transaction from hdfc to other bank of amount 1000/- dated 07th May'2019, I have got an transaction timed out message due to technical reason .

I have checked with beneficiary bank, they are saying its not from our end and to check with the HDFC bank.

My name is manisha vadhaiya widow of late ashwin vadhaiya. My husband had taken insurance of rs 49, 72, 611 by paying single premium of rs. 4, 72, 611. But after my husband's death due to myocardial infarction, hdfc refused the insurance claim saying that he had died due to pre-existing illness which is false. If he was ill at the time of insurance why did they take his insurance. They could have refused it at that time itself.
Policy no.[protected]
Claim no. C[protected]
Mobile no. [protected]

We have pradhana mantri jana aushadhi kendra (Medical store). We opened a savings account at hdfc bank at vijayanagara branch, mysore to which a swiping machine was linked. All charges related to accounting opening and machine charges have been charged from the account. Out going transactions are reflected in the account. Its 20 days now and about 20 transactions. Till now not a single transaction has been reflected in my account. None of the transactions have been credited to my account. All my complaints have gone waste. None of the staff from the bank are supporting. To my repeated complaints the staff are not taking it seriously. Every time they give an excuse of the central office problem. When debits can reflect why not credit. Its almost 2000 rupees not that is yet to be credited. From day one we are facing this problem. Due to this we are losing customers. All are customers complain about we not having swiping machine. Main reason for us to open this account was for the swiping machine. Our sb account number is [protected]. Ifsc code: hdfc0003668.

Hi Team,

Customer ID: 51278963

I have transfer a amount of Rs.5000/- to State bank of India through google pay on 7.1.2019 but receiver has not got the amount nor its been credited back to my account that HDFC.

I am daily following up with the bank but HDFC team its say there are following up but not giving my money

Its been 5 months i didn't got my money

My name is rabi chandra nayak, my hdfc account no [protected]

I have an saving account in hdfc bank brahmapore - odisha branch

When i checked my account statement, i see the transactios of rs 5188.96 deducted from my bank account in the name of inter-brn cash chg incl gst and rs.1415.99 in the name for amb that just for 1 month while maintaining amb.

I tried calling the telephone banking but there is no options to speak to customer care.

I am surprised to see how the nationalized bank do such things without prior information to customer. Also this is too big a amount to charge.

I had a hdfc children's double benefit plan (Policy number: 315420) with hdfc life, which matured on 09th feb, 2019. The total matured amount was inr 2, 48, 072 (Two lac fourty eight thousand and seventy-two only). I got a call from hdfc benefit payout cell – they insisted me to start another policy named hdfc life sanchay and i agreed. New policy number is 21419320 and annual premium inr 31, 499 (Thirty one thousand four hundred ninety nine only). I have received the new policy document along with first premium receipt. The outstanding amount of inr 2, 16, 573 (Two lac sixteen thousand five hundred and seventy-three only) was supposed to be transferred to my savings account.
Unfortunately, two weeks passed, i have not received that amount despite several reminders through emails, whatsapp and calls. Instead of that i am getting series of calls asking me to invest in additional policies. I have already explained them i need the amount urgently for my son’ admission in engg.
I need your intervention to get back my own hard earning money. I have no confidence on the company and now want to discontinue with the new policy as well as another existing policy (Policy number: 315421). Please let me know in case you need any more information and suggest me the next step.

I am staying for a longer period abroad and my indian number was not going to be active.
So i visited the nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
However after coming over here i am not receiving any otps on my international number after multiple retries....

Hi, my home loan account number[protected] and[protected], interest rates not changed after rbi cut off repo rate to.050% in (Feb-19 & apr-19 month). Interest rates still same from jan-19 month. When rbi increased repo rate, then banks increased interest rate with immediate effects, your policy should be same for both time.
Again (4th april-19) also cut off repo rate.25%, so total.50% repo rate reduced by rbi, but hdfc not deceased interest rates. From april-18 to 1jan-19, banks increased 0.70% interest rate of my home loan.
So please help to reduce my home loan rates

Mene payzapp install kiya orr app process complete kiya phir payzapp mai paise dale prrr ab transfer nhi ho rhe h ekyc problem bta rhe h and mene bank b visit kiya hai 4 time prr koi solution nhi mila h and mai phle se ekyc krr chuka hu
plzz help me

Mohit
[protected]
[protected]@gmail.com

I've made a purchase using hdfc debit card for an amout[protected] + 10900 + 799 + 1299) for amazon. All went well, but i had to cancel the order. I cancelled the order, a day later i got a message from hdfc citing

Ur transaction on hdfc bank debit/atm card ending 0639 for rs. 99900 has been credited/reversed by amazon on[protected]:09:51:53

Similar messages for other amounts as well

But i have not recieved the amount, it's not there in my bank statement

After calling the phone banker multiple times, they either cut the call without giving an answer, or cite merchant as the culprit. I'm a little scared now, as i cannot afford to loose that amount

I have received a message from hdfc bank "rs. 999.00 spent via credit card at amazon1258399 on[protected]:11:57:37. this is not an authentic transaction. i also checked my account and its showing me outstanding payment of rs.999. I want my money reverse as its a fraud transaction. Please help me.

regards

Nitesh
[protected]
[protected]@gmail.com

Requesting to cancel the dd no-798615 (Which the transaction was not). So i want to cancel it. But the bank head of operation department don't listen my any word and refused to receive the cancellation application with the dd. He send to me the collection department but they told me that this type of work done only operation department. Last two month i have so many trouble to cancel about the dd.

During the second week of nov'18 i received a call from garima (Mobile number [protected]) saying that there is a new medical policy from hdfc life in which i will get the reimbursement for opd medical bills above rs 1000 and total amount being rs 300, 000. She shared some of the bills given to her by different policy holders. She mentioned that medical policy is going to be for five years and since there is year end offer going on so i if i purchase another policy hdfc sanchay then medical policy will come for free. So total benefits which she mentioned are
Medical policy (Rs 400, 000 limit for a year) for five years for four family members for which adhaar card details of all family members are provided, additional one lakh cover add if i got this policy enrollod withing first week of dec'18
30% discount / cash back which will come after three months of policy issue
All the above points were confirmed by manish (Mobile number [protected]) who introduced himself as manager in hdfc life cp barakhamba branch who got all my relevant document collected.

Once i got the policy registered on 5th dec 2018 after that i got full body checkup during third week of dec'18 and submitted the bills worth rs 2000 to her. Since then i have been continuously chasing them they said that reimbursement will happen in 15-30 days.

The agents garima and manish have asked me not to talk about both the policies and premium over the confirmation call as it is not allowed to sell the add on policy along with premium however since this is year end offer so that's why these are being given however separate confirmation calls will come. Also they told me that hdfc life associates which call for confirmation aren't aware about these offers because these calls come from different either mumbai or chennai and are asked to get confirmation from policy holder for single policy and these additional offers will get cancelled if they came to know about these. However they said that i will receive three seperate calls for each of the additional benefit i was fine that i got three calls from hdfc life.

For the medical policy, 30% premium and sanchay policy i received a three separate call confirmation call from hdfc life respectively one for medical, another for sanchay and third for premium. Since these calls were coming directly from hdfc life and they were having all the details so i find everything correct.

I said that i cant take this policy as you are asking me not to speak about total benefits, for this they told me that i will receive three calls which i received
One for medical which i received and the person confirmed all the family members details which i provided to them
Second call for sanchay in which they reconfirmed the policy terms
Third for 30% premium confirmation that will come in my through neft on 5th mar-19 which is after three months of policy

However to my astonishment even after confirmation calls till date i have received neither of the below
Medical policy or medical card
30% premium which was due after three months from policy issue
Medical expense of rs 2000 which i spend as they told me that i will get reimbursement

After so many calls in the month of jan'19 for medical policy there is no policy which i received. I submitted the cancellation request to manish on 22 jan'18 that i don't want to continue with the policy as neither have received any hard copy of policy or medical reimbursement. He agreed and during first week of feb'19 i got another call from hdfc wherein they said that there will be cancellation charges of rs 1700 and entire amount will be refunded in 45 days of time. Since then i have been continuously chasing for the amount but i didn't receive any amount yet.

I got another call from hdfc life for delivering hard copy of the document however i asked them not to deliver as i have submitted the request for cancellation however to my surprise they delivered it to dhobi near my house and you can confirm this by seeing the name and phone number of ram kumar dhobi on the delivery receipt. Which means by any means you will deliver the policy to client even if he is saying no.

Since apr'19 i have contacted many hdfc life agents for this and visited the branch but getting no resolution.

Kindly close this policy and refund my amount rs 40000 for policy and rs 2000 for medical expense for which bills are already submitted else i will approach the consumer court or file a police complaint regarding the fraud done by hdfc life if the amount is not refunded.

Also please comeback with saying that you didn't find any proper as you are already aware about these frauds and will file complaint against hdfc life in consumer court and will file a police complaint as well.

Hi,

I have been charged for using the lounge in mumbai airport of 27dollars.
I had showed credit card as well as priority pass. I was told that there would be zero charge and now it is appearing in bill.
I am feeling cheated and want this to be reversed. I have been using the card for a long time and never defaulted on payment.
Kindly consider my request and do the needful.
Card#[protected]
Priority pass[protected]

Regards,
Vardarajan p

I had booked fastag for my car through hdfc bank on april 6th 2019. I have not received the fastag till date.in their website they publish a tat of 1 week. But even after a month i have not received the fastag even after paying the full amount f ₹1000 1 month earlier. There is no follow up from the team or calls made to update the customer. The worst customer care provided by the bank. The license for issuing fastag by hdfc needs to be revoked.

Dear sir,
My credit card is not working and i am hot listing in hdfc credit card net banking and requested to reissue my new credit card but up to date any no information shere to send or not send my new credit card.
I requested to please send new credit card and my resisterd mobile number is closed and new no is [protected]
Please call and conform please.

Hello sir/madam,

I'm herewith raising a concern with reference to my wife's hdfc credit card number : [protected] and card holder: ashwini d. She has already closed this card through hdfc banking procedures. The above mentioned card number has got expired on apr-2018, and she has not collected a new cc instead raised a request to close the credit card at respective bank.

But, we recently received a credit card statement which says that the card is not closed. Requesting you to kindly help in the regard to close the card.

Dear sir. My file no[protected].
I applied for house loan in pondicherry hdfc bank.
I am working in dubai.
I complete my house 70%. I need to finish my house. Opening date june 14. So i came from dubai on march 2 and apply bank loan. I clearly mentioned that i don’t have approval. Only ppa. Need only 7 lakhs. All documents given. They deduct 12000. They send offer letter also. I paid 28000 for documents registered. Still now i not get my loan. Why it’s delayed.
If not approved u have to inform before.
Not after 2 months.
Money and time wasted.
Please reply.