HDFC Bank Complaints & Reviews

Address: 560037

I am getting a lot of calls from your bank as a promotional call for personal loan.

I have not signed up for promotional calls and i am not interested for personal loan unless your bank is planning to give me a good amount of money and i don't need to pay you back the money.

So please quit disturb.
I don't want marketing calls,
Many times registered dnd also, still i am getting more calls.
Why you are using my number?

Jun 27, 2019

Complaint marked as Resolved

Still I am getting calls after creating DND request also

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, caller details and contact details on which you are receiving the calls to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: HDFC banjara hills, Hyderabad, Andhra Pradesh, 500001

Hey folks,

I'm getting calls from marketing team asking me to take personal loans i keep denying them mostly ladies call me with different numbers and and speaks very rude. No idea who is taking customer information

You bank is harassing me for denying personal and speaking in abusive language for denying loans.

Below are the numbers i got call from

[protected]
[protected]

Jun 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 13, 2019

Updated by apple123 hell Folks,

once again today i got call from you HDFC bank for personal loans, branch banjara hills name is ambica number is [protected].

already i have complained still i get call from girls. girls keep calling and keeps laughing is it something joke services also do you offer including bank services is it complimentary.

whats going on can you explain?

May 13, 2019

Updated by apple123 harassment from HDFC bank calling mANY TIMEs in a day asking for personal LOANs and disturbing my daily activities
I told your executives 1000 times not to make CALL TO me, every time they assure they wont call, but sadly the same person even calls the next day itself or the same day.
girls keep calling and keeps laughing way of behavior is like ### which is a not a good, when i give the phone to a woman then your executive is disconnecting the call are they interested to speak only to males and to tell you we are not that type of people

Imagine how frustrated I would be in following situation,
getting calls
1.when I am driving car/bike
2. when I am taking shower
3. when I am in meeting
4. when I am in roaming (I spend extra money for that)
5. when I am having food

we are from military this is an final warning next is what we are going to take action, what can be done in order to stop this.

Verified Support

May 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We have investigated the matter and confirm that these number does not belong to any of our impaneled DSA. There is a strong possibility that this person is acting as a freelancer and placing unsolicited calls in violation of the rules prescribed by TRAI. We submit that your contact number has not been released by our Bank to any telemarketing agency and we have also not been able to identify the source of such calls. The call originating number listed out by you appear to be telemarketing line because registered telemarketers have been allocated 10 digit numbers of "140xxxxxxxx" number series for ease of identification. It is possible that the calls to you are in the nature of cold contacts by freelancers who acquire telecalling databases from other sources. If such contacts result in a business lead, the same could be then passed on to a DSA (Direct Selling Associate) for fulfillment. Any telecaller claiming to represent our Bank is clearly a case of misrepresentation and you are also free to pursue the matter legally. As a corporate entity, our Bank is compliant with all directives, regulations, and laws of the land and we have set in place stringent controls over telemarketing activities. However, it is beyond the scope of our control or authority to identify such freelance agents and bring charges on them. Only the affected parties have the right to take up the matter by lodging a complaint to their telecom service provider so that the matter can be taken up as per the provisions of law. The responsibility to prevent UCCs (Unsolicited Commercial Contacts) has been placed on telemarketing agencies and telecom service providers and we recommend that the matter be taken up with TRAI since the onus to prevent UCCs have been placed on telemarketing agencies and telecom service providers. TRAI's web site <http://www.trai.gov.in/> contains all necessary information on consumer rights, how to lodge complaints and penalty for violations of the DNC rules.

-Manoj
HDFC Bank Customer Assistance

May 16, 2019

Updated by apple123 once again i got a call from the marketing agent today number is [protected]

May 16, 2019

Updated by apple123 the marketing agent told that belongs to banjara hills branch can this be taken action .

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Address: No 76, Krishnan Enclave 2 Crs RKM Lyt Maragondanahalli,, Bangalore, Karnataka, 560036

Hi,

I had submitted application form with documents to open a current account at hdfc nri layout branch bangalore. However, after several calls and follow up the branch staff is least to respond and avoiding my phone calls. Due to this my transaction are held up. I need an immediate solution to resolve this. I could not contact the branch manager as all the hdfc numbers are voice based.

Jun 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, the application number, mode of application, date of application, complete address of the branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110087

Hi sir/mam

I have settled my hdfc cc as i had lost my job and was unable to pay whole amount and i have paid settled amount 41500 of 6 months emi but i am in financial crisis. I have total paid 34200 my total dues is approx 7300 rs. Hdfc executive (Bharti) mob no is [protected], call me and saying u have urgent payment of 5000 approx on urgent basis rest amount u have paid in some days. Then i am agree and i have paid 5000 rs. Then no calls no messages. I have call to bharti on 23 april 2019 and bharti not picking my phone. Then she message me ki aap tension mat lo apka letter mei hi de dungi. I am ok for statement

Then another hdfc bank executive "krishna"call me on 4th of may 2019, and he saying u paid 74000 and he saying ki tujhe ghar mei ghuskar marenge or neck se pakadkar ghasitte hue paise nikalwayenge. And he saying abusing language on call he saying ki tune card se chicken tikke khaye hai. Wtf who is hdfc? To question me for my personal life. And he is abusing then i am abusing bcz he is saying ki tu apni maa ka dalla hai again my question wtf is hdfc bank and krishna? I have registred a complaint in police station for me and my family safety. And abused service from hdfc bank. Krishna numbers and recording save in my records. If not action for my complaint then i have registered a fir and case against hdfc bank, krishna (Hdfc) and bharti (Hdfc). Contact numbers of bharti and krishna :-

Bharti - [protected]
Krishna - [protected], [protected]

Kindly help me to resolve this issue, i am not able to pay anything more.

If if could able to pay definitely i would pay whole amount and don;t settle my ac and lost my civil as well.

Cc no :-[protected]
Name :- harmeet singh
Mob:-[protected]

HDFC Bank customer support has been notified about the posted complaint.

Jun 04, 2019

Updated by Harmeet_Gurpreet No one contact me for HDFC side ... and complaint not solved.. another hdfc employess call me and torcher again and again .. no one help me

Nov 15, 2019

Updated by Harmeet_Gurpreet No one resolved problem from HDFC Bank Side

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Address: 122001

Every month hdfc bank is doing same with me.

I don't know what the hdfc bank is doing with my account this is 4th time time when bank deducted random rupees twice like 600, 531 and 708 again this "amb chrg incl gst for jan, feb, march and now april" i dont know why they are having problem with my account. I am totally fed up with this. I mantained minium balance also.

I want my money back. When bank deducted amount from my account without providing any information to me. I am totally unsatisfied with service, what the hell you guys are doing with me.

Sarita singh
Acc no:- [protected]
Bank name: hdfc bank

HDFC Bank customer support has been notified about the posted complaint.

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Address: Nandambakkam branch, Chennai, Tamil Nadu, 600016

Hi.. This is deepika. I am really stressed due to the service provided by hdfc. I submitted a request to change my address in the month of january.. After so much follow up by direct visit to bank and calling again and again, address was finally updated before 2 days. Then i tried to submit a request for check book-savings account using net banking. Since i was facing issues, i contacted the nearest branch. They told it is submitted and i will get my check book in a couple of days. Finally i have received mail that check book request is for current account and
Not for savings account. This is one of the worst banks in india. Do you know the duration i have been waiting for a simple request?? Please don’t take people for granted..

Jun 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning your account number and complete branch address (from below URL) where the request was submitted to enable us to check and assist you further http://bit.ly/2Yn1wPv.

-Nadia
HDFC Bank Customer Assistance

May 16, 2019

Updated by Deepika narayan The issue has been resolved.. thanks to Pragathi from DLF Hdfc branch.. actually earpI contacted Nagercoil branch. They informed that this issue cannot be resolved.. but finally she helped... I am still confused why no one from Nagercoil branch was able to do the needful... it is a very simple request.. I hope everyone are aware of different policies to handle customer requests in Hdfc..please take care of it in future..

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নয়ন মনি দাস

from Mumbai, Maharashtra

May 9, 2019

Sir, I am customer of your bank. I have a credit card bearing no [protected], which I want to close permanently. So therefore I requested you to please take the necessary action close thd credit card. Thank you.

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vikrantarya

from Gurgaon, Haryana

May 9, 2019

4 may 2019
i went to hdfc bank karnal road kaithal to withdrew money by cheque when i reach to counter one person name tushar had taken cheque and said that there is a mistake in cheque when i ask what is a mistake he rudely talk with me and insulted me so iwant a strict action against him

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Address: Chennai, Tamil Nadu

My account number is [protected] and i am a hdfc customer for the past 6 years. For march and april this year, i received my salaries in this account only but they are not treating my account as a salary account and twice they charged me for not maintaining the minimum balance, please kindly revert me the charged amount, otherwise, i am closing this hdfc account and going for some other.

Jun 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Ms. Nanda Radhakrishnan has responded to you through email. Please check your email inbox and revert to her in case of any pending issue.

-Nadia
HDFC Bank Customer Assistance

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Address: Taramani, Chennai, Tamil Nadu

I have applied for hdfc credit card last week and to my surprise, my application was declined. When i called the bank i was told it was rejected due to low cibil score. But i do have a good cibil score. I check my score once in a while to make sure i have a good credit history. Something wrong here.

We have completed processing your hdfcbank creditcard app 19d[protected]s1.

Jun 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and you will receive an intimation on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status using the below link: https://bit.ly/2zSARiT

-Nadia
HDFC Bank Customer Assistance

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Venkatesh Karthi

from Mumbai, Maharashtra

May 9, 2019

Dear HDFC,

i don't known what "INC GST" . you detected my part of salary. kindly explain
Reason for Detection.

Thanks,
Venkatesh

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: banking

Dear sir/madam
I am the owner of account - [protected] i am disputing the following transactions that were charged to my account without my authorization
Date: 06/03/19
Amount - rs. 708. (Rs. 1416). Money has been debited twice for the month of march & april, from my account on 07/05/19 @ 7:22pm stating that it's due to some "amb chrg incl gst charges" without any notice.

I am the victim of this. I have enclosed a copy of my monthly bank statements which lists the unauthorized transaction. Please adjust my account information as you should atleast notify us about the balance before randomly deducting money like this.
I have very low balances in the past also but was neither been charged nor been informed.
I am highly dissapointed with this kind of deductions without any prior notice to customers, which force me to write such complaint and at the same time request you to refund the amount or else i have to stop using your services.
Looking forward for your postive response.

Jun 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. Rahul Agarwal has responded to you through email. Please check your email inbox. Should you require any further assistance, kindly contact Mr. Rahul Agarwal, Branch Manager on [protected] or at rahuls.[protected]@hdfcbank.com for any further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance

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Address: 1st floor Room no6, building 1 ,shanti aprt. AL4 sector17 ,, Mumbai City, Maharashtra, 400708

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me)
Please take serious action on that matter
As per rbi rules and regulations bank can't charge extra amount from their customers.

Jun 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Pune, Pune, Maharashtra, 412207

Hi,
I had hdfc credit card in march 2019, due to yearly charges applying,
While giving card they told its life time free card, but early deducting rs 500,
For the same i communicate with customer care they told we make it free for life time.
But in march 2019 they again apply charges so i de registed the card, but still sending statements every months.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Ranga Reddy, Andhra Pradesh, 500049

Hello all,

I've received the below message on 04 may 2019. I've traveled on 26th and 27th of april and i believe all the toll charges are debited normally without any chance of due/improper scan. I'd like to know what is this rs 305 adjustment entry related to?. If this is a cumulative charge of certain toll plaza charges, then i'd like to know complete details of the improper scan with date and time.

I hope to receive a reply from you at the earliest. That said if i do not receive a reply from you regarding the below-required clarification. I'd deactivate/disconnect this tag and go for better services from other service providers.

I've similar adjustment entry related transactions before as well and if possible, please provide me clarification about them as well. The more you delay in responding, the more time i've to analyze the transactions and would definitely let me take an opinion to suspend using your services.

Your fastag a/c has been debited for rs. 305 for adjustment entry on 5/4/2019 7:17:39 pm. Balance amount in the a/c is rs. 0 - hdfc bank ltd.

I'll provide specific identifying information to the concerned authorities if you could contact me...

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 8, 2019

Verified Support

Dear Customer,

I request you to share your complete concern, account number/card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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. I am enjapuri prathyusha been associated with you for last two and half years from last 3months three months there's been a deduction of rs 708/ and again rs 708/ and again rs 708/ (Thrice) being deducted as amb chrg incl gst for feb march april 2019 respectively.

2. I have very low balances in the past also but was neither been charged nor been informed.

3. I am highly dissapointed with this kind of deductions without any prior notice to customers, which force me to write such complaint and at the same time request you to refund the amount.

4. At the same time, i will also be approaching to the concerned rbi authorities to look into this matter.

5. Looking forward for your postive response

Jun 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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S

Sarathy Sandy

from Kottayam, Kerala

May 8, 2019

The response regarding the failed transactions for an customer is very frustrating and feeling very bad experience when contacting the dispute team.

Not responding for query within 24 hours to an customer.

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Sarathy Sandy's reply, May 1, 2019

Worst customer experience...

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Address: Btm layout hdfc branch, 560076

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 545964xxxxxx2595 without my concern on date:05/08/2019. I am not interested about this service and don't want this membership any more. From past 3 years this is happening i personally visited bank they gave some customer care no they are irresponible no one is responding properly on this they keep on ignoring worst service provider frasturated with your banking they just send message as welcome kid as dispatched so cancel the membership and refund this debited amount of rs.1399/-

HDFC Bank customer support has been notified about the posted complaint.

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A

Aditya Kumar Ghosh

from Delhi, Delhi

May 8, 2019

I have received a mandate request message of Rs. 152588 which i think i have not done. Can you please check that how is this request received and from where and who made this request and let me know as soon as possible.
I am attaching the screenshot of the message received

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Harrystyles

from Noida, Uttar Pradesh

May 8, 2019

Hdfc bank is the worst bank. They got sms charges but they will never inform you. I have Icici bank account also last five years but they never get any charges for my account. Every quarter they debit 17.70 in my account but they will never message me about the charges.

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webster kinny

from Mumbai, Maharashtra

May 8, 2019

Hi i recently tried to withdraw 500 rs from a icici atm using my hdfc atm and instead of 500 a 50 rs note was dispensed

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 9, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the debit card number. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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I gaurav goel holding a account in hdfc bank (Branch hapur)
I made a wrong transaction from hdfc account to a account in south indian bank of 2.5 lac,
One transition was made on 5th may 2019 (Imps[protected] for rs 1, 50, 000/ and
Second on 6th may 2019 (Imps[protected] for rs 1, 00000/

The mistake was of one number, i was suppose to make payment in account no - [protected] ifsc code is sibl0000153 renu kanojia

.. But i did the payment in account - [protected] ifsc code is sibl0000153,

I went to my bank they dropped a mail to a team and asked what can be done, but after long effort with both banks, i got succeeded in holding the fund in south indian bank c. P but still clue less how to get the fund back, as hdfc and south indian bank are no giving me rie solution so, i thought to approach directly,

I want to ask bank why they do not check the name also in such online
Transactions.. Its a fault by mistake and we know where is the money and both bank have complaint, but are helpless to help a costumer... I am stuck what to do it will be a great help if south indian bank and hdfc to help me out.

Jun 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 13, 2019

Updated by creation team still there is no update from the banks .

Verified Support

May 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret to inform you that since the beneficiary account number entered by you while executing the transaction was incorrect, the funds have not been credited to the desired beneficiary. Please be informed that HDFC Bank is not in position to validate a Non-HDFC Bank Account number while an IMPS transaction is done. This is also mentioned under the "Note" section on the Third Party Funds Transfer - IMPS page within NetBanking and MobileBanking. However, as a special case we have raised a query with the beneficiary bank. They are awaiting consent and closure of formalities from their concerned beneficiary. Nevertheless please be rest assured we would be giving utmost attention to your case on a best effort basis.

-Zubin
HDFC Bank Customer Assistance

May 22, 2019

Updated by creation team but will it be solved .. and why bank cant help me out.. when we know that where is the money, and its a mistake that can be solved

May 22, 2019

Updated by creation team south indian bank is not ready to help as they are not liable ... Hdfc says he cant help.. where should i go then..
please try to help out as its your responsibility to help out your costumers ..

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Jayesh Jadhav (P)

from Vasai-Virar, Maharashtra

May 8, 2019

I just received a message showing debit of RS 199 spent on Amazon1258399 without sharing any pin/otp. How its happening?

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S

sofiagnanam

from Thiruvananthapuram, Kerala

May 8, 2019

Please cancel my hdfc credit card mfee rs.1399

custmor id : 1912034
amount :1399
date : 31/04/2019

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Hdfc credit card — cancellation of one assistant membership.
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3063 without my concern on date:7/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-. Please, kindly solve my problem quickly.

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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S

Shruthanjana

from Mumbai, Maharashtra

May 8, 2019

In my account I have 11K and plus amount. Suddenly I got message that 14069 amount debited through VCTF ans balance is in "-2111". I didnt understand how my amount is debited from the account without any information. I want to know how this transaction has done.

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S

siddhartha gogoi

from Mumbai, Maharashtra

May 8, 2019

Customer harassment, rude behaviour of staff. Always gives threatening to the customers.

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S

Sourav200000

from Delhi, Delhi

May 8, 2019

My hdfc fastag application number is HFR098423.
I have received the fastag through post but still have not received any wallet id number or welcome email from hdfc.
How can i recharge and activate my fastag account without the wallet id or login details. The toll free number is always not reachable. Please help

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 9, 2019

Dear Mr Naraynamma,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Kodaikanal, 624101

I'm anto gladwin j from kodaikanal.
My hdfc two wheeler loan account number is:47251721
I've finished my emi without any delays even various struggles faced financially, i did this honestly.
May 05, 2019 is my loan closure date and everything settled from my side.
They've sent no objection certificate by courier.
I've paid rs.17000 interest for my loan amount rs.65000.
But they doesn't have a proper printer\printing cartridge in their office to print my noc.
Half side only printed. And someone who verified and checked this doesn't notify this mistake ans signed blindly.
We paid more, but the insulted in all ways.
This is the example.
I went to kodaikanal branch hdfc bank and asked about this.
They've simply replied with, "this is not a problem, you can go with this to rto office and they'll do further steps".
How can they agree this one for vehicle process?

Jun 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: HBL=[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance

Sep 24, 2019

Updated by Anto Gladwin J Thanks to Consumer Complaints Portal.
New NOC Papers - Well Printed has been delivered.

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Citu Jack

from Angul, Odisha

May 8, 2019

I have brought new hdfc card after 2 month a lady from hdfc called me and told me that you have charged rs16000 for the insurance and you have to pay for the insurance.
But i haven't authorize hdfc for any insurance policy and i don't want any insurance policy.
don't harass people for selling your insurance policy.

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Address: 500084

I applied for the hdfc diners black credit card. I even opened a new savings account as it was a requirement for the card. The savings account opened successfully.

Its been two days and my status is now being shown as decline on the website without any call/reasoning or anything else.

App no. Cc41490175

It would be great to have some kind of transparency into the process. There is no human on customer care to whom i can talk to.

Jun 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

-Nadia
HDFC Bank Customer Assistance

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Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account but recently new company took a decision to change banking partner to hdfc salary accounts. But my hdfc exsisted old salary account showing -8911.37 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 8911.37 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Please juistice to me. 8911.37 is huge amount to me. What is the solution?
What is the action will take against this bank.

Jun 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, RMN and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance

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Transaction reference no: 003385

Debit card no : [protected]
Name: alpesh r shravan

Transaction date : 06/05/2019 time 08:57 hrs.
For pipleshwar diesel
For petrol filling at petrol pump.

Transaction failure reason: long time to approve transaction so cancelled by petrol-pump operator.

Transaction reference no: 003385
Value of transaction: 1000 rs.

After cancelling this transaction operator get cancellation slip on is atm card scratch machine and then ask for second transaction through other atm scratch machine. I spent another 1000 rs and get fuel of 1000 rs. While i get deducted 2000 rs. From my account.

I need 1000 rs. Refund to my account.

Jun 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We have raised chargeback vide reference number 1899520. You will receive a response about transaction status within 9 working days.

-Nadia
HDFC Bank Customer Assistance

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