Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com

2.9

Updated: Dec 16, 2025

Complaints 32890

Resolved

18416

Unresolved

14474

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank

HDFC Bank reviews & complaints page 721

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Vellore, Tamil Nadu, 632001

I recently have a call from hdfc and they explains about one assist plan for my card. During conversation i convey her that i had only low amount in my card so i don't want to activate it now but she said that i will deducted from your buffer limit so it doesn't affect your current limit anyway we will convert it into 3 emi. If it doesn't affect i said it's ok. After that i wish to deactivate the plan so i raise a query and it will be deactivated. I don't know that they debit ₹1899 from my credit card it leads to negative balance and additionally they deduct gst, cgst, overlimit deduction and smartemi processing fee now it will be around 2000. I didn't get any information about the deduction of those things and it's really difficult to accept that they give a wrong information about the plan how will i know about those deductions. After deactivated statement shows that ₹1899 is credited but still in negative balance. Am perfectly maintaining my creditscore because of those things it will affect. Please resolve it as soon as possible. My hdfc credit card ends with 1836 and my deactivated one assist relationship number is 6849845.

Warm regards,
Meera venkatesan

+2 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 11004.3

First of all hdfc egro general insurance company sale his policy by fake commitment and then customer claim and complaint against fake commitment policy then company not return consumer money.

My self ajay kumar
My no. [protected]

Firstly hdfc egro general insurance was sale his policy by fake commitment and his fraud against and then i complaint against this things to hdfc then company are not given my money. Then i want to fir against hdfc life insurance and his fake employee and fake against.

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Durg, Chhattisgarh

Dear sir/madam

I m raju and today my concern about my hdfc credit card problem in which i am facing issues from last 15days no one take care of this problem so many times i have been mailed and calling them they are simply saying wait for 24 to 48hrs we will resolve but still the issue is not yet resolved main thing is i having credit limit of 150000rs i which i have smart emi options they have been removed and recently i...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 600083

I am a privileged customer of hdfc bank for 10 years. I was away from country for 2 months during that time i missed to pay credit payment. They hold my entire fund in my account and made all my emi to get bounced. It was so frustrating and i couldn't access my account as well.

Bank has no clear information. Cc ivr is not working as well. Pathetic service from hdfc bank and credit cards.

Jun 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
Customer Assistance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh

I neither went to bank nor made an online request for the bank statement, still band debit my account by 118.00 rupess for adhoc stmt charges, kindly request you to please revert back my 118.00 rupees else I have to make complaint to RBI bank omberdsmen ... There is not rule that bank can deduct any charges from customer account without being informed... Branch person also got give any response on it... They say talk to customer care and customer care dont have any answer for that ...
Reply back on [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: b 27 sector 22 noida 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,

This is complaint where I have purchased a HDRFC ergo policy via policy bazaar & I raise d request for cancellation of policy because of genuine reason i.e. my mother(insurer) has expired in start of year. I have paid 2 years premium for policy ni.[protected]

I requested for refund me 2nd year premium as year not started & patient no more...They should reverse that advance premium that i paid, but they denied it frankly nomatter I pasid premium for 3, 5, 10 years…
I got email that that “insurer have declined the request for refund as claim has been reported under your insurance policy number[protected] due to which policy can be cancelled and but cannot be processed for Refund”
This is totally unsatisfactory & not clear to me, seems unjustified.

Can yoy enlighten where it is written that if a person pay premium for 2 years, 5 years, 10 years. .If he makes claim in 1st years, next years premiun would be adjusted & no refund for suceeding years.Why a person should pay premiun for years where the person do not exist. I wish a refund of 2nd year premium due to genuine reason it is running 1st year & my mother expired in start of 1st year.

Sir/madam, requesting you to please look into and support into..

Regards,
Jyoti
[protected]

+1 photos

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I purchased my new car maruti suzuki ciaz in the month of february this year. I was charged rs. 600 and was installed a hdfc fastag for which rs. 200 were credited in my fastag account.

The first time i visited a toll plaza the card was shown as blacklisted. I contacted nhai customer care and i was told my fastag was not active. I then called hdfc fastag customer care and i was told that i need to maintain a minimum balance of rs. 200 and therefore it is showing blacklisted. I topped up my account with rs. 2000 but again the fastag was showing black listed.

I again called hdfc customer care and i was told since my car bears a temporary registration number it is showing blacklisted. After receiving the registration certificate from the authorities i requested for updating the same against my fastag account. I was then assured that i will not face the problem again. But day before yesterday when i was travelling to delhi from chandigarh the fastag was shown as blacklisted.

I called hdfc fast tag customer care many times, still no resolution, they just ask me to call 1033 and those guys says authority to black list with issuer bank. Nobody is taking the owner ship of getting this resolved, every one is passing the ball to other court. I am fed up with the pathetic attitude of hdfc bank regarding this issue and want my refund of rs. 600 + 2000 back.

Jun 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

HDFC Bank Customer Care's response Dear Customer,

As per our records, your fastag is active. Please contact our fastag customer care on[protected] for further assistance.

-Nadia
Customer Assistance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: No 19/7A, Voc Nagar,5th street,kongu main road,Tirupur., Tirupur, Tamil Nadu, 641601

Ear sir/ma'am,

This is m. Kanagaraju hdfc credit cards holder, i wont be able to pay the outstanding amount of rs. 49072 as i was not aware about the interest rates & all.

Kindly help me out with the final settlement on my credit card debt.

Please find below card details.

Name: m. Kanagaraju
Card no: [[protected]]
Dob: 10/06/1987

Thanks, regards,
M. Kanagaraju
[[protected]]

Jul 23, 2019

Complaint marked as Resolved

Account/Customer ID: 35837697 Registered Contact Details/Email ID: [email protected] Credit Card Number: 5459648805951622 Mobil number : 9843126305 Ear sir/ma'am, This is m. Kanagaraju hdfc credit cards holder, i wont be able to pay the outstanding amount of rs. 46757 as i was not aware about the interest rates & all. Kindly help me out with the final settlement on my credit card debt. Please find below card details. Name: m. Kanagaraju Card no: [5459648805951622] Dob: 10/06/1987 Thanks, regards, M. Kanagaraju [5459648805951622]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or settlement or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is my card no. [protected] as i have cleared all the payments with # late payments so do it quickly i am totally tired of this its 6th time that i have requested for
Name akash
My contact no. [protected]
Email id [protected]@gmail.com
Dob 06/02/1995
Mother name sunita devi if still you need any information call on this no [protected]...

Jun 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 4 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kanjurmarg East, Mumbai City, Maharashtra

I had put down my resignation at hdfc securities on 2 jan 2019 and served the entire 2 month notice period and i got relieved on 2 mar 2019. Inspite of this hdfc securities has debited a notice recovery amount from my net payable. On what grounds have they done this? I had requested for an early relieving date but the hr was so adamant on not accepting the plea and now they have debited a notice recovery amount from my net payable. Is this you treat an employee who has given 3.5 years of his youthful years to your firm.

Aug 20, 2019

Complaint marked as Resolved

No steps have been taken, you guys ain't helping either

HDFC Securities customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jhajjar, Haryana

I have mailed many times but no resolution provided to me even i have paid whole amount with late payments so i also requested to close my credit card and provide me the noc but they saying mail us from your registered email id but from the beginning you guys registered the wrong email id an alphabet correction made that email id wrong but you are taking it so easy and main thing i never received a single statement on my email still i paid all amount and now i am asking for a noc or removing the settlement flag from my cibil then no any response they giving. These are my information
Name akash
Email id [protected]@gmail.com
Contact no [protected]
Credit card no [protected]
Mother name sunita devi

Request i want to close this card forever and requesting you to remove the settlement flag from my cibil because its been 45days that i have paid your whole amount and now please stop annoying and please send the noc on this mail id [protected]@gmail.com

Thanks
Akash

Jun 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Nadia
HDFC Bank Customer Assistance

May 05, 2019

Updated by ak27 lets see what happens

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My hdfc fastag application number is hfr043127 dated 03/04/2018.
I have received the fastag through post but still have not received any wallet id number or welcome email from hdfc.
How can i recharge and activate my fastag account without the wallet id or login details. Please respond i am hdfc customer from past 6 years now. The toll free number is always not reachable. Please help.

Jun 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

HDFC Bank Customer Care's response Dear Customer,

You may contact on[protected] or write to fastag.[protected]@insolutionsglobal.com to know the wallet details.

-Nadia
Customer Assistance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 1A 608, PMGP MHADA COLONY, DHARAVI DEPOT ROAD, Mumbai City, Maharashtra, 400017

I applied for a hdfc personal loan as i was in an urgent need of a loan by calling phone banking and registering a request for a callback. After 2 days i got a call from hdfc from mumbai loan dept (Phone no [protected]) and she confirmed my address, income, and many things etc and told me i am eligible for a personal loan and submitted all my documents to a marketing name of ravi and then within 1 day i recieved a message on my cell that congratulations!! Your personal loan application is accepted, then in the next 1 week all kind of verifications were done i. E office verification, residence and also on phone. Then when i didnt get any reply i called loan dept and they told me it's rejected because no reason. So guys please please do not ever trust hdfc executive words. They are cheaters!!!

Thanks and regards

Sanjay neretty
Cell no. [protected]

Jun 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Respected sir i have an salary account in your bank. I am a govt. Employee. It's about now about three months a i have applied for a debit card. The card is issued by ur head office at hdfc dehra branch in himachal pradesh on my name. Yet this debit card is not issued to me. I have visited branch two times they said they have sent this card on my address by registered letter. The card number is 5129xxxxxxxx5179. It's long time i have not received that card. This is active. I think they r doing this to harras me. Please do this. This is related to my salary account. I am now going to change my salary account to another bank at sbi. Please give me permission online. Thi is ur behaviour to a govt employee. Disgusting.

HDFC Bank customer support has been notified about the posted complaint.

May 04, 2019

Updated by Puneet Rajan Mandal consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ
Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

BanksHDFC Bank about debit card
Hdfc Bank — about debit card

1 Review
India
Puneet Rajan Mandal on May 4, 2019
Mark as Resolved
Account/Customer ID: [protected]
Registered Contact Details/Email ID: [protected]@gmail.com
Credit Card Number: 5129XXXXXXXX5179. Complete number i don't have

Respected sir I have an salary Account in your bank. I am a govt.employee. it's about now about three months a i have applied for a debit card .the card is issued by ur head office at HDFC Dehra branch in Himachal Pradesh on my name .yet this debit card is not issued to me .i have visited branch two times they said they have sent this card on my address by registered letter .the card number is 5129XXXXXXXX5179. It's long time i have not received that card .this is active .i think they r doing this to harras me.please do this .this is related to my salary account. I am now going to change my salary account to another bank at SBI .Please give me permission online.thi is ur behaviour to a govt employee. Disgusting.

Update Complaint
Post your update to complaint here.
Add Image
Submit
Complaint comments Add a Comment
Share0
Tweet0
Related Complaints
[Resolved] Hdfc Bank - lost my customer Id [147]
[Resolved] HDFC Car Loan - REQUEST FOR OUR ACCOUNT STATEMENT OF ALTO CAR LOAN [140]
[Resolved] HDFC Bank Ltd. - Harrassment of employees [110]
[Resolved] HDFC Bank / Personal Loan - Personal loan statement [82]
[Resolved] HDFC Personal Loan - Rejection of approval [68]
[Resolved] Hdfc Bank - Excess charging Financial Charges and Late Fee Charges [67]
[Resolved] Hdfc Bank - 3RD PARTY CASH TXN INC ST & EC [65]
[Resolved] Centurion Bank Two Wheeler Loan - NOC request [40]
[Resolved] Hdfc Bank - Hdfc worst bank in india [35]
[Resolved] Hdfc Bank - Depository Charges [33]
View all HDFC Bank Reviews

HDFC Bank Logo
HDFC Bank
Customer Care Service
Customer satisfaction rating
54
%
Complaints15571
Pending1764
Resolved7906
phone
+[protected]
+[protected]
website www.hdfcbank.com
location Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View Full Information

Consumer Complaints | Submit Complaint | Sitemap | Latest Complaints | Updated Complaints | Terms o[censored]se | Privacy Policy

© 2019 Consumer Complaints Forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us

x

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: chandausi, Sambhal, Uttar Pradesh, 244412

Dear sir,
I am paras and my issue is a transaction was failed while booking reliance jio phone but payment was debited through bhim upi, and received a debited balance msg at my no (Rs 399.00 debited from a/c *4295 on 03-05-19 to vpa reliancejioinfocomm. [protected]@hdfcbank (Upi ref no[protected]. Not you? Call on [protected] to report)

Transaction id was given on screen,
Transaction id:[protected]
But message was not came to mobile no [protected] from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Paras
Mob. No. [protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: ARRANYESHWAR ROAD, Pune, Maharashtra, 411009

My name is sanjai kulkarni pune

My account is with sahakar nagar branch. My customer id is 9933069.

I am using reward debit card bearing no 4059 xxxx xxxx 3731.

The bank has credited 792.5 reward points on my account. This has been done in first week of april. I do not the basis of same. I understand that they take 90 + days from the end of calendar month in which the qualified transaction has been done. I assume that the transaction done till december end has been considered for reward point calculations.

I have purchased the air tickets in their smart buy compare and fly scheme in january worth 10k +. The promised cashback was 10%. I was expecting the credit of the same by beginning of may. But there is no such credit done till this date.

Time and often i am buying fuel from bpcl pumps whose swipe machines are from hdfc. I get promptly the 0.75% credit within 48 hours. I am happy about it. The promise is to the tune of 5% cash back.

If bank takes the note if they, my request is to let me know

1) email id where i can take up the issue on month to month basis.

2) standard rules to derive the reward points and rules to credit it my accounts.

Thanking you.

Sanjai kulkarni

Jun 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly find below details of Rewards Point Programme: - 5% savings on your everyday spend on partner merchants. Enjoy up to 2000* Reward points per month. - Shop with big brands across categories like Grocery, Fuel, Railways, Online & Pharmacy to earn your monthly reward points - Grocery - Big Bazaar - Fuel - BPCL (on HDFC Bank terminals) - Online Shopping – Snapdeal - PayZapp – All Payments, One App, One Click. - Railway – IRCTC (www.irctc.co.in) - Pharmacy - Apollo Pharmacy - Online - Smart Buy- One Stop Shop for all your needs https://bit.ly/2Jjq0oj To receive Reward Points the minimum transaction amount should be greater than Rs. 100 Kindly refer following URL for more details https://bit.ly/26qWmRO.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pushpa Niwas, Laxman Nagar, Bandrekarwadi, Jogeshwari East, Mumbai City, Maharashtra, 400060

District, maharashtra, india roshan brid on may 3, 2019 submit a complaint cancellation of one assist membership i am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3533 without my concern on date:29/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number :
Name :- roshan atmaram brid
Mobile no. :- [protected]
Credit card number ending :- 2602

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Richmond Road, 560008

I am struggling to get the below issue attended:

Details:
Registered mobile number: [protected] and customer id:[protected]

Hello,

Good evening!!!

As i have sold my car ka01 ml 6587 which had the subject hdfc bank fast tag, i would like to surrender and stop my subject fast tag account.

Request you to kindly close the account with immediate effect and return back my balance amount.

Please acknowledge the receipt of this mail and action thereof.

My address for correspondence:
Pramod s naik
108 kolima heights tamarai kannan road ulsoor bangalore-560008, karnataka

Thanks & best regards

Jun 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact Fastag team at [protected] for assistance.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I'm using hdfc credit card visa platinum solitaire intl with number ending as *0384. My account is activated with one assist mfee and charged an amount 1399 rs. With out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted from my credit card account.
Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.

And hdfc bank also has to recheck this issue with the auto payment modes.

Kindly take a notice and cancel the plan and refund rs.1399 to the credit card as soon as possible.
Regards,

Bandi guna harika (Customer name),
[protected]Customer id).

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 6, 2019

Dear Bandi,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560100

Made purchase of rs. 3279 using amazon transaction failed n they said money refund initiated will be credited in 2-4 working days but didnt received, so i contacted them they said to contact bank and then i also contacted hdfc bank customer care there is no response n my money got stuck between, plz slove my prb

+2 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines