HDFC Bank Complaints & Reviews

I had a car loan in hdfc bank where i paid the emi for 2.5 years and due to sudden unemployment, i was not able to make payment for past 6 months. I had informed the same over the phone to the executives who called me. I got a job recently and as per the company rules, i am not supposed to use my phone. This person tried calling me 2 days and when i haven't recieved the call during the office hours, he called me from different number in the odd time. He sent me a text message "laude ke ball pick the phone"

I have the screenshot of it and the message is still available in my phone's message box.

This is my second complaint after I did not receive any reply from HDFC since I posted the same complaint two months ago.

I have not been receiving any OTPs on my registered mobile number for the last 5 months now.
This is after I updated my new mobile number by the two suggested methods i.e in the bank branch and through my online net banking account as well.
I have spoken to customer service over the phone, I have been to my local branch and raised the issue numerous times and I have also written emails to [protected]@hdfc.com for last 5 months now and no one has made a real effort to solve the issue.
I have mentioned so many times to every supporting department that I do get SMS alerts on my registered mobile number but I do not receive any OTPs for any online or net banking transactions.
Its really frustrating and exhausting that after so many months, no one has still been able to resolve this issue for me.

Hi for the second time my credit card is dispatched from chennai hdfc branch today morning and as per blue dart tracking card arrived in hyderabad. The courier again hunting for the unknown area which is santosh nagar but we are residing in achi reddy nagar, jahanuma which is address in aadhar card also.

Please ask the courier team to contact us on the number for address and further location landmarks.
My cell no-[protected]

I cleared my Credit card amount but in the urgent need of education loan, my CIBIL score needs to be updated. Customer care at CIBIL asked me to contact HDFC branch so that they can mail them the due clearance report asap to CIBIL AND that will be updated within & days. My HDFC bank account is a salary account of Maharashtra so the person at the bank in Rajasthan said he can't mail the details of due clearance and I have to talk or go to the Mumbai branch, also the process of CIBIL updation takes 5-6 months. Right now I'm at my permanent address in Rajasthan which I tried to update on my account but the request was rejected. My MBA session starts from 22 June 2019 and I have to pay the fees by 20 June 2019. I'm moving from branches to branches in the urgent need o[censored]pdate of my due clearance I had also mailed at (grevance.[protected]@hdfcbank.com & customerservices.[protected]@hadfcbank.com) given mail id and got the complaint no. HBL=[protected] and referance no. [protected]. The bank asked me to contact to the customer care and customer care to the bank. It is not possible to go and request to the people in Mumbai branch to Send email about my due clearance Please tell me what should I do?
Reg. mob. no.: [protected]
Credit card no. xxxx xxxx xxxx 0110

I'm attaching the due clearance receipt.

Help me arrange a call back from hdfc recovery team vikas puri delhi, to be specific tina. Complete money has been deducted from the account, and i haven't received a noc yet. Firstly without informing me they merged my old account with the new one and also now they deducted the complete salary, even without following up they did this, and still its shows minus balance in my account.

I am m, account no 1234 in bank of india, had issued and deposited cheque no 209901 of ₹69, 500.00 to nk account no: 5678 in hdfc on 25/2/2019 in relief road branch of hdfc. On 25/2/2019 the cheque was withdrawn from my account and not deposit in nks account.

Hdfc had deposited cheque in nk's account and withdraw it next day stating cheque returned due to other reasons.

Now i contacted relief rd branch of hdfc again about the the check to staff miss g and branch manager mr md and sp. They told they cannot return cheque as money is withdrawn. After constantly requesting for more information they are saying they send demand draft to bangalore office but have failed to provide dd information, receipt number, contact person on bangalore. I contacted bangalore hdfc, they say they don't have my pay order or dd.

I contacted other branch of hdfc in memnagar ahmedabad there mr k told your dd is in ahmedabad relief road branch.
Now again when we asked hdfc relief road branch and insisted, they (Ms g, mr md, mr sp) are saying they send to bangalore home office of hdfc but have no confirmation if banglore office as received it.

Mistakes by hdfc:
1. Hdfc withdraw money from my bank of india branch and did not return.
2. Hdfc did not check the spelling of of neeraj karamchandani before depositing the cheque.
3. Hdfc did not return my money to my bank of india account.
4. Hdfc did not return me the cheque.
5. They issued the demand draft from relief road branch of hdfc and are not sure where the dd is physically.
7. Hdfc failed to provide any information of dd like dd number, name on dd, where they send it.
6. Hdfc bangalore says it has not received any pay order from ahmedabad, but hdfc ahmedabad said they have proof from courier company that they had some envelope from hdfc ahmedabad.

Mt bank of india account number: 1234, cheque no 209901 of ₹69, 500.00
Neeraj karamchandani hdfc account number: 5678

Now, i am requesting reserve bank of india to help to get my money back from hdfc it has been more than 2 and half months and i trying to get this thing resolved. I need my 69500 rupees back in my bank of india account.

Thank you,
Sincerely waiting for a much needed help.

Madhur thawani

Reference credit card no [protected], your letter dated 26/04/19

Sir,
As per your letter dated cited above you are directed to remit an amount rs 3853.67 in connection with my credit card.in this connection i may inform that i have never used the said credit card for even a single purchase and also i have not activated the said card yet. I am not interested in using credit card, but your representative compelled me to take the card and also he informed me that there no additional charge for the use of this card except on the purchase using this card. I have already submitted the cancellation form of credit card in hdfc, kottayam collectrate branch before two months and again filed the same on 18.5.2019 on same branch.

In the above circumstances i humbly request to avoid my credit charges and take necessary steps to issue a cancellation certificate as early as possible.

From,
Kuriakose. P. C.

Phone [protected]

I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 18 th may 2019.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

Kindly, refund my amount.

Thanks,
Sumit singh

Mobile no: [protected]
Credit card ending no: 1062
Customer id:73303937
Deducted date 22/05/2019

Hi,
I have returned my order on amazon and they have refunded money to bank which was debited from my debit card. I also received sms that - "ur transaction on hdfc bank debit/atm card ending 7122 for rs. 706.62 has been credited/reversed by amazon on[[protected]:14:45:47. But i still didn't received my money back in my hdfc bank account.
My account number is [protected]

I am a hdfc account holder. I wish to apply for mortgage loan. Few days back, i have been registered in paisa bazar and then taken to mr. Sudhakar, hdfc employee through ms/mrs sivaranjini, another hdfc employee.

Mr. Sudhakar visited our house to explain the loan process and the required documents and gathered all information about the house and the rental house details too. Then, few days later he again came home to collect the documents and application form, along with the cheque of rs.11918 (Eleven thousand nine hundred and eighteen) for processing fees.

Then i got call from ms/mrs swetha for verification process, she asked about the need for the loan, about house, everything. At that time she also gathered information on the number of rental house and the monthly rent income etc.

Yesterday morning again i got call from hdfc regarding house verification and estimation. They have visited our house, collected all the details and went. By 4 pm, the processing fees rs.11918+ has been deducted from my account. At that time, mr. Sudhakar asked me to make the cheque into stop payment mode. But obviously i couldn’t as it was already deducted.

Today when i checked with ms/mrs swetha, she said that since the number of rental house is more than 3, we cant able to process your application and it got rejected. She also said rs4500+tax will be considered as processing fee and rest of the amount will be refund to my account.

But my question here is, mr. Sudhakar has been came to our home twice and he is also well aware of the rental house details. But he didn’t inform us on the rule ‘application will be rejected if there are more than 3 rental house’. Then ms/mrs swetha also collected the rental house details while verification, and she also didn’t inform us on the above rule. As an applicant we may not aware of this kind of rule. But as a hdfc employee they will definitely know this. Even though, why sudhakar should collect the application form and submit?? And why swetha moved the application for house verification?? Since both of them have already knew the rule and my application doesn’t satisfy the rule, why they should continue the process? Sudhakar can inform about this rule and he may not collect the application. Or swetha can inform this while verification.

We cant tolerate this kind of irresponsible activities absolutely. I demand to refund the full amount rs.11918 (Eleven thousand nine hundred and eighteen) to my account again.

Hello team.
I got a call from hdfc bank for recruiting. They asked me to pay money for security and stuff. I paid it. Then aaking for lot more money. I refused to give. Now they are not returning my money. Plz help.. I am out with lot of money. Here are the details.
Nisha sharma
Sagar sharma
Sudram mishra
Megha chouhan
Amit mishra
Bank name : indian bank
Account holder name :sourabh singh
Account number [protected]
Ifsc code: idib000a044

Hdfc team is playing a vital role in brokerage services to one assist solution pvt ltd. I mean hdfc is doing prostitution.

My wife's card has been charged 1300 + charges for auto-renewal of one assist which we have cancelled last year. I have also raised a complaint against one assist as well.

I request hdfc to take care on this in future.

Membership id of one assist - id [protected]

I have received the message that
"dear customer mandate reference no: hdfc0000[number] issued to ashish securities pvt ltd with value rs.7500 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch"

Previously i have taken some loan with that and i had clear the due.. And i want to know what is the meaning of this message and should i need to pay 7500 for them? What exactly is it? And whta is going to process today??

My cheque was returned without clear reasons. Reason provided online: "technical reasons". When i called customer care, it took a long time to get to the concerned representative, but call got cut apparently due to technical glitch on bank side and i did not receive any call back. I had to go through the same cycle of long waits to get to another rep. Explained the story, only to be told that they do not have access to exact reason, but only what is written in the system, according to which the reason was "details unclear". Any extra question asked, customer care always asks me to go to a branch. Come on, this is 21st century banking? Wake up! Just for the record, this is not my first cheque, i have issued several cheques before, and there was no such issue. If there was an issue for one particular cheque, the least i'd expect is for the bank to call me and verify instead of rejecting it straight away without clear reasons for me to take any corrective action. I had to unneccessarily pay extra charges to the vendor due to the cheque bounce issue.

Apart from this, i was trying to make an imps transfer to an indus ind bank account today, but again the transfer did not work. Tried multiple times, and multiple options like rtgs, neft etc. None of them worked. Again, no clear reason provided.in contrast, just logged into my citibank account and did the same transaction and it worked in the first attempt.

Bhavya desai
Enrollment number of college[protected]
L. D. Collage of engineering
Ahmedabad gujarat
This is to bring kind attention that i have payed fees amount of ₹725 at 25/9/2018.
By mistake i have payed fees 3 times and after 8 months i have not received any refund from bank.
-bhavya desai
Bank-indian bank
Account number[protected]
Enrollment number of college[protected]
College name - l. D college of engineering
Address -14/144 nidhi apartment shastri nagar naranpura

Hdfc credit card of my wife was declined after doing all sort of verification dramas. I got a non-reply mail stating no salary was credited in the hdfc account and asking me to wait for the first salary to be credited. She is having salary account in hdfc and two salaries credited of months march and april respectively. What they are stating as reason is completely false. The only way i can respond to it is write a letter to their address, no email, no phone number. Why i should wait my money and effort in this digital world? Customer care seems to be very innocent by saying "nahi pata sir". It seems complete darkness. Both company and employee have salary account in hdfc bank, why they are feeling so helpless in checking and why they are producing false data. Pathetic condition and irresponsible bank is the image portraying in my mind.

Application reference no. : 19e[protected]o2

Thank you

My account is debited with Rs.118 stating a reason "adhoc stmt charges".Why these deductions I want my money back. Please get back to me and solve my issue as soon as possible.Customer care people is not responding properly. Is this the way you treat the customers?

For this deduction I even did not get any message. I need the reason for this deduction and my money back as soon as possible otherwise I deactivate my account

Chandi priya

Dear,
I have made airtel online recharge payment on 30th March 2019 for Rs 119 & Rs 100. Amount got deducted from HDFC bank and payment successfully

Airtel side they said money not reached them. I have not received any refund to my bank after that. This is scam by HDFC

I have attached the my HDFC bank statement . Please do the need ful

Hi, my credit card is not delivered to me and today morning i track my card dispatch status through blue dart tracking app, its shows my card is shipped to chennai hdfc branch. When its possible to get my card. And the courier people never called me or not try to hunt my address and and at last they are saying i didnt reaponse when the call its totally dramatically fake information given by blue dart courier people to hdfc hyderabad branch, i request to courier to my present address as per aadhar card.

There is one message that Your Fast tag Account is debited of 110 rs but my car is parked at my house since last 1 week...
So may i know that I have to pay charges to park car at my House...
What is this non sense i need Resolution about this...
No one is picking the toll free number...so what can i assume that you are cheating the Customers
I need the solution as soon as possible