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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
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HDFC Bank reviews & complaints page 736

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1
1906@richa
from Mumbai, Maharashtra
May 22, 2019
Resolved
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Address: 171, sector-c, shrinath puram, Sonbhadra, Uttar Pradesh, 324010

I cleared my Credit card amount but in the urgent need of education loan, my CIBIL score needs to be updated. Customer care at CIBIL asked me to contact HDFC branch so that they can mail them the due clearance report asap to CIBIL AND that will be updated within & days. My HDFC bank account is a salary account of Maharashtra so the person at the bank in Rajasthan said he can't mail the details of due clearance and I have to talk or go to the Mumbai branch, also the process of CIBIL updation takes 5-6 months. Right now I'm at my permanent address in Rajasthan which I tried to update on my account but the request was rejected. My MBA session starts from 22 June 2019 and I have to pay the fees by 20 June 2019. I'm moving from branches to branches in the urgent need o[censored]pdate of my due clearance I had also mailed at (grevance.[protected]@hdfcbank.com & customerservices.[protected]@hadfcbank.com) given mail id and got the complaint no. HBL=[protected] and referance no. [protected]. The bank asked me to contact to the customer care and customer care to the bank. It is not possible to go and request to the people in Mumbai branch to Send email about my due clearance Please tell me what should I do?
Reg. mob. no.: [protected]
Credit card no. xxxx xxxx xxxx 0110

I'm attaching the due clearance receipt.
Jun 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 22, 2019
Updated by 1906@richa
Correction: 7* days (In Line: Customer care at CIBIL asked me to contact HDFC branch so that they can mail them the due clearance report asap to CIBIL AND that will be updated within & days.)
Verified Support
May 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
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    A
    Adawast
    May 22, 2019
    Resolved
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    Resolved

    Help me arrange a call back from hdfc recovery team vikas puri delhi, to be specific tina. Complete money has been deducted from the account, and i haven't received a noc yet. Firstly without informing me they merged my old account with the new one and also now they deducted the complete salary, even without following up they did this, and still its shows minus balance in my account.
    Jul 4, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 24, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

    -Nadia
    HDFC Bank Customer Assistance
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      M
      Madhur Thawani
      from Ahmedabad, Gujarat
      May 22, 2019
      Resolved
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      Resolved

      Address: Ahmedabad, Gujarat, 380001

      I am m, account no 1234 in bank of india, had issued and deposited cheque no 209901 of ₹69, 500.00 to nk account no: 5678 in hdfc on 25/2/2019 in relief road branch of hdfc. On 25/2/2019 the cheque was withdrawn from my account and not deposit in nks account.

      Hdfc had deposited cheque in nk's account and withdraw it next day stating cheque returned due to other reasons.

      Now i contacted relief rd branch of hdfc again about the the check to staff miss g and branch manager mr md and sp. They told they cannot return cheque as money is withdrawn. After constantly requesting for more information they are saying they send demand draft to bangalore office but have failed to provide dd information, receipt number, contact person on bangalore. I contacted bangalore hdfc, they say they don't have my pay order or dd.

      I contacted other branch of hdfc in memnagar ahmedabad there mr k told your dd is in ahmedabad relief road branch.
      Now again when we asked hdfc relief road branch and insisted, they (Ms g, mr md, mr sp) are saying they send to bangalore home office of hdfc but have no confirmation if banglore office as received it.

      Mistakes by hdfc:
      1. Hdfc withdraw money from my bank of india branch and did not return.
      2. Hdfc did not check the spelling of of neeraj karamchandani before depositing the cheque.
      3. Hdfc did not return my money to my bank of india account.
      4. Hdfc did not return me the cheque.
      5. They issued the demand draft from relief road branch of hdfc and are not sure where the dd is physically.
      7. Hdfc failed to provide any information of dd like dd number, name on dd, where they send it.
      6. Hdfc bangalore says it has not received any pay order from ahmedabad, but hdfc ahmedabad said they have proof from courier company that they had some envelope from hdfc ahmedabad.

      Mt bank of india account number: 1234, cheque no 209901 of ₹69, 500.00
      Neeraj karamchandani hdfc account number: 5678

      Now, i am requesting reserve bank of india to help to get my money back from hdfc it has been more than 2 and half months and i trying to get this thing resolved. I need my 69500 rupees back in my bank of india account.

      Thank you,
      Sincerely waiting for a much needed help.

      Madhur thawani
      Jul 5, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 23, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      You are requested to email us at [protected]@hdfcbank.com along with your complete contact details and account details and restate your concerns so that we can take this up with the concerned team and assist you.

      -Nadia
      HDFC Bank Customer Assistance
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        P
        PCkuriakose
        from Ernakulam, Kerala
        May 22, 2019
        Resolved
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        Address: Kottayam, Kerala

        Reference credit card no [protected], your letter dated 26/04/19

        Sir,
        As per your letter dated cited above you are directed to remit an amount rs 3853.67 in connection with my credit card.in this connection i may inform that i have never used the said credit card for even a single purchase and also i have not activated the said card yet. I am not interested in using credit card, but your representative compelled me to take the card and also he informed me that there no additional charge for the use of this card except on the purchase using this card. I have already submitted the cancellation form of credit card in hdfc, kottayam collectrate branch before two months and again filed the same on 18.5.2019 on same branch.

        In the above circumstances i humbly request to avoid my credit charges and take necessary steps to issue a cancellation certificate as early as possible.

        From,
        Kuriakose. P. C.

        Phone [protected]
        Jun 23, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 23, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] for further assistance in this regard.

        -Nadia
        HDFC Bank Customer Assistance
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          S
          sumit_420140
          from Delhi, Delhi
          May 22, 2019
          Resolved
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          Address: SH 26 7/8 shastri nagar ghaziabad, Ghaziabad, Uttar Pradesh, 201002

          I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 18 th may 2019.

          I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

          Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

          Kindly, refund my amount.

          Thanks,
          Sumit singh

          Mobile no: [protected]
          Credit card ending no: 1062
          Customer id:73303937
          Deducted date 22/05/2019
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          May 22, 2019
          Updated by sumit_420140
          please resolve this issue as i have no money to pay this amount
          Dear Sumit,

          Greetings from OneAssist!!!

          We are sorry to see you go.

          We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

          We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

          Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

          We appreciate your patience in the interim.

          Regards

          Team OneAssist
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            S
            Sunil V Sunil
            from Bengaluru, Karnataka
            May 22, 2019
            Resolved
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            Resolved

            Hi,
            I have returned my order on amazon and they have refunded money to bank which was debited from my debit card. I also received sms that - "ur transaction on hdfc bank debit/atm card ending 7122 for rs. 706.62 has been credited/reversed by amazon on[[protected]:14:45:47. But i still didn't received my money back in my hdfc bank account.
            My account number is [protected]
            May 23, 2019
            Complaint marked as Resolved 
            amount got credited
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 23, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            As on May 23, 2019, the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 9th day, the amount will be re-credited to your account. In case if the amount is not credited Please feel free to write to us at [protected]@hdfcbank.com for any further assistance with reference number 1911620 and we shall be glad to assist you.

            -Nadia
            HDFC Bank Customer Assistance
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              bharathi arumugam
              from Pune, Maharashtra
              May 22, 2019
              Resolved
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              Address: 600042

              I am a hdfc account holder. I wish to apply for mortgage loan. Few days back, i have been registered in paisa bazar and then taken to mr. Sudhakar, hdfc employee through ms/mrs sivaranjini, another hdfc employee.

              Mr. Sudhakar visited our house to explain the loan process and the required documents and gathered all information about the house and the rental house details too. Then, few days later he again came home to collect the documents and application form, along with the cheque of rs.11918 (Eleven thousand nine hundred and eighteen) for processing fees.

              Then i got call from ms/mrs swetha for verification process, she asked about the need for the loan, about house, everything. At that time she also gathered information on the number of rental house and the monthly rent income etc.

              Yesterday morning again i got call from hdfc regarding house verification and estimation. They have visited our house, collected all the details and went. By 4 pm, the processing fees rs.11918+ has been deducted from my account. At that time, mr. Sudhakar asked me to make the cheque into stop payment mode. But obviously i couldn’t as it was already deducted.

              Today when i checked with ms/mrs swetha, she said that since the number of rental house is more than 3, we cant able to process your application and it got rejected. She also said rs4500+tax will be considered as processing fee and rest of the amount will be refund to my account.

              But my question here is, mr. Sudhakar has been came to our home twice and he is also well aware of the rental house details. But he didn’t inform us on the rule ‘application will be rejected if there are more than 3 rental house’. Then ms/mrs swetha also collected the rental house details while verification, and she also didn’t inform us on the above rule. As an applicant we may not aware of this kind of rule. But as a hdfc employee they will definitely know this. Even though, why sudhakar should collect the application form and submit?? And why swetha moved the application for house verification?? Since both of them have already knew the rule and my application doesn’t satisfy the rule, why they should continue the process? Sudhakar can inform about this rule and he may not collect the application. Or swetha can inform this while verification.

              We cant tolerate this kind of irresponsible activities absolutely. I demand to refund the full amount rs.11918 (Eleven thousand nine hundred and eighteen) to my account again.
              Jul 4, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 22, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
              May 30, 2019
              Updated by bharathi arumugam
              Didn't receive any update. Please take an immediate action
              Jun 01, 2019
              Updated by bharathi arumugam
              Am requesting for the response through various sources like, mail, Call, blogs etc. But I didn't get any proper update regarding my queries. It has been dragged to more than 10 days. Are people will be only money minded. Won't they concern about their own customers? So that can they cheat and make use others inability in the name of terms and conditions? This is totally unfair.
              Jul 03, 2019
              Updated by bharathi arumugam
              My complaint was not resolved. Am really unhappy with hdfc
              Jul 04, 2019
              Updated by bharathi arumugam
              Without resolving the concern, My complaint was marked as resolved automatically.
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                P
                priya salve
                from Mumbai, Maharashtra
                May 22, 2019
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                Address: Gurgaon, Haryana

                Hello team.
                I got a call from hdfc bank for recruiting. They asked me to pay money for security and stuff. I paid it. Then aaking for lot more money. I refused to give. Now they are not returning my money. Plz help.. I am out with lot of money. Here are the details.
                Nisha sharma
                Sagar sharma
                Sudram mishra
                Megha chouhan
                Amit mishra
                Bank name : indian bank
                Account holder name :sourabh singh
                Account number [protected]
                Ifsc code: idib000a044
                Jun 27, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                May 22, 2019
                Updated by priya salve
                [protected] no of the person
                Verified Support
                May 23, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly note that HDFC Bank does not charge applicants any recruitment fee for gaining employment or ask you to deposit any money for giving job offers. HDFC Bank also does not authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to the applicants/candidates and does not collect any fee/registration/ recruitment charges, etc for referring and placing applicants/candidates with them. Please note that any offers/benefits/content/instructions presented in such misleading communication / Employment Portals impersonating HDFC Bank, do not represent those of the company and are contrary to our company policy. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/ payment to them. HDFC Bank will not accept any liability for the actions of candidates on spoofed emails/communication. You are guided to file a complaint against the person with the law enforcement authorities with regard to the same.

                -Nadia
                HDFC Bank Customer Assistance
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                  C
                  Chandra_12345
                  from Hyderabad, Telangana
                  May 22, 2019
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                  Address: Rangareddy, Andhra Pradesh, 500072

                  Hdfc team is playing a vital role in brokerage services to one assist solution pvt ltd. I mean hdfc is doing prostitution.

                  My wife's card has been charged 1300 + charges for auto-renewal of one assist which we have cancelled last year. I have also raised a complaint against one assist as well.

                  I request hdfc to take care on this in future.

                  Membership id of one assist - id [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Greetings from OneAssist!!!

                  We are sorry to see you go.

                  We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                  We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                  Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                  We appreciate your patience in the interim.

                  Regards

                  Team OneAssist
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                    V
                    venkateshwarlu gandham
                    from Hyderabad, Telangana
                    May 22, 2019
                    Resolved
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                    Address: Hyderabad, Telangana

                    I have received the message that
                    "dear customer mandate reference no: hdfc0000[number] issued to ashish securities pvt ltd with value rs.7500 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch"

                    Previously i have taken some loan with that and i had clear the due.. And i want to know what is the meaning of this message and should i need to pay 7500 for them? What exactly is it? And whta is going to process today??
                    Jul 26, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 25, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that our Branch Official Ms. Priyanka Madras has contacted you and also emailed you to address your queries and concerns. Please feel free to speak to Ms. Priyanka Madras on [protected] for any further clarification or assistance.

                    -Nadia
                    HDFC Bank Customer Assistance.
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                      G
                      gonetwice
                      from Mumbai, Maharashtra
                      May 22, 2019
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                      Address: 560068

                      My cheque was returned without clear reasons. Reason provided online: "technical reasons". When i called customer care, it took a long time to get to the concerned representative, but call got cut apparently due to technical glitch on bank side and i did not receive any call back. I had to go through the same cycle of long waits to get to another rep. Explained the story, only to be told that they do not have access to exact reason, but only what is written in the system, according to which the reason was "details unclear". Any extra question asked, customer care always asks me to go to a branch. Come on, this is 21st century banking? Wake up! Just for the record, this is not my first cheque, i have issued several cheques before, and there was no such issue. If there was an issue for one particular cheque, the least i'd expect is for the bank to call me and verify instead of rejecting it straight away without clear reasons for me to take any corrective action. I had to unneccessarily pay extra charges to the vendor due to the cheque bounce issue.

                      Apart from this, i was trying to make an imps transfer to an indus ind bank account today, but again the transfer did not work. Tried multiple times, and multiple options like rtgs, neft etc. None of them worked. Again, no clear reason provided.in contrast, just logged into my citibank account and did the same transaction and it worked in the first attempt.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Bhavya Desai
                        from Mumbai, Maharashtra
                        May 22, 2019
                        Resolved
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                        Address: 14/144 Nidhi apartment Shastri Nagar Naranpura, Ahmedabad, Gujarat

                        Bhavya desai
                        Enrollment number of college[protected]
                        L. D. Collage of engineering
                        Ahmedabad gujarat
                        This is to bring kind attention that i have payed fees amount of ₹725 at 25/9/2018.
                        By mistake i have payed fees 3 times and after 8 months i have not received any refund from bank.
                        -bhavya desai
                        Bank-indian bank
                        Account number[protected]
                        Enrollment number of college[protected]
                        College name - l. D college of engineering
                        Address -14/144 nidhi apartment shastri nagar naranpura
                        Jun 25, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 23, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to contact your bank branch from where the funds are deducted for the further status of the transaction and raise a dispute in case of any discrepancy.

                        -Nadia
                        HDFC Bank Customer Assistance
                        I have been using the HDFC card for a long time know. I have observed that HDFC does not send me the messages (text & email) on time and then they add a late fee and financial charge every time. This is a rip off. They are cheating customers like this. There has to be an action that needs to be taken.
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                          R
                          ranjanprakash86
                          from New Delhi, Delhi
                          May 22, 2019
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                          Hdfc credit card of my wife was declined after doing all sort of verification dramas. I got a non-reply mail stating no salary was credited in the hdfc account and asking me to wait for the first salary to be credited. She is having salary account in hdfc and two salaries credited of months march and april respectively. What they are stating as reason is completely false. The only way i can respond to it is write a letter to their address, no email, no phone number. Why i should wait my money and effort in this digital world? Customer care seems to be very innocent by saying "nahi pata sir". It seems complete darkness. Both company and employee have salary account in hdfc bank, why they are feeling so helpless in checking and why they are producing false data. Pathetic condition and irresponsible bank is the image portraying in my mind.

                          Application reference no. : 19e[protected]o2

                          Thank you
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            Kotha Priya
                            from Delhi, Delhi
                            May 24, 2019
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                            My account is debited with Rs.118 stating a reason "adhoc stmt charges".Why these deductions I want my money back. Please get back to me and solve my issue as soon as possible.Customer care people is not responding properly. Is this the way you treat the customers?

                            For this deduction I even did not get any message. I need the reason for this deduction and my money back as soon as possible otherwise I deactivate my account

                            Chandi priya
                            HDFC Bank customer support has been notified about the posted complaint.
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                              tamilarasan5552
                              from Bengaluru, Karnataka
                              May 21, 2019
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                              Address: 715,4th main ,20th cross,Thurubahali,, BEML layout, Bangalore, Karnataka, 560066

                              Dear,
                              I have made airtel online recharge payment on 30th March 2019 for Rs 119 & Rs 100. Amount got deducted from HDFC bank and payment successfully

                              Airtel side they said money not reached them. I have not received any refund to my bank after that. This is scam by HDFC

                              I have attached the my HDFC bank statement . Please do the need ful
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Z
                                Zack Zak
                                from Delhi, Delhi
                                May 21, 2019
                                Resolved
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                                Resolved

                                Address: 19-3-201/9/3/B/1. ACHI REDDY NAGAR, JAHANUMA, Hyderabad, Andhra Pradesh, 500053

                                Hi, my credit card is not delivered to me and today morning i track my card dispatch status through blue dart tracking app, its shows my card is shipped to chennai hdfc branch. When its possible to get my card. And the courier people never called me or not try to hunt my address and and at last they are saying i didnt reaponse when the call its totally dramatically fake information given by blue dart courier people to hdfc hyderabad branch, i request to courier to my present address as per aadhar card.
                                Jul 5, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 21, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Bhrugesh Shah
                                  from Delhi, Delhi
                                  May 21, 2019
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                                  Address: E 13 Apexa park Society opp swaminarayan temple vasna road, Vadodara, Gujarat, 390015

                                  There is one message that Your Fast tag Account is debited of 110 rs but my car is parked at my house since last 1 week...
                                  So may i know that I have to pay charges to park car at my House...
                                  What is this non sense i need Resolution about this...
                                  No one is picking the toll free number...so what can i assume that you are cheating the Customers
                                  I need the solution as soon as possible
                                  On[protected]:45:42 at jakhauli toll plaza name 120 deduct from my fastag instead of cash given at toll plaza with ticket no [protected] with operator TC1518 and booth no 17 with my car no Dl2cba1849
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                                    J
                                    Jainpiyush300
                                    from Noida, Uttar Pradesh
                                    May 21, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110035

                                    Hi,
                                    Myself piyush jain i have a credit card of hdfc bank, i got a message that i have to pay an amount of 13000 to get my card reactivated, i have made that payment but got to know that my card has been suspended, i request you to kindly look into the matter as due to some losses i was going through a financial crisis but now things are getting better. Will get payments done on time.
                                    Regards
                                    Piyush jain
                                    [protected]
                                    Jun 23, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 23, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 66668102 for further assistance in this regard.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    I am tired of getting marketing calls for personal loans rom HDFC daily.
                                    i got call from this number today inspite of being in DND and also registering my mobile in HDFC DNC list
                                    [protected]
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                                      D
                                      dipakc
                                      from Mumbai, Maharashtra
                                      May 21, 2019
                                      Resolved
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                                      Resolved

                                      Address: Alkem laboratories Ltd. Alkem house, S.B. road, Lower Parel (west), Mumbai-400 013., Mumbai City, Maharashtra, 400013

                                      I applied for a hdfc credit card app no. 19d[protected]w1 and i received a text saying your card has been approved and your card number ending with xxx9928 has been dispatched through speed post dt-13/05/2019. But not received to me. Track report saying, your hdfc bank credit card has been returned by our courier as "undelivered.
                                      So i request to please re-dispatch to my present address that is:
                                      Alkem laboratories ltd. Alkem house, s. B. Road, lower parel (West), mumbai-400 013.
                                      Jun 25, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 22, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken note of your comments expressed and confirm that, as an outcome of our review, an HDFC Bank credit card number ending with 9928 has been approved and despatched to your mailing address maintained with us through speed post vide article number EB[protected]IN on 29/04/2019. You may look forward to receiving the card within 5 to 7 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      May 23, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL.https://bit.ly/2wwwruX

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        J
                                        Jagmohan Rajput
                                        from Mumbai, Maharashtra
                                        May 21, 2019
                                        Resolved
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                                        Resolved

                                        Address: Delhi, New Delhi, Delhi, 91

                                        Sir i have credit card in hdfc bank, last 3 months i am not payable to you because i am not well last few months, so that i have plan settlement my credit card, last 3months the hdfc peoples contact with, i am told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me and they are spoke to me, settle this month afterwards they are not contact with me and i called some numbers they are not picking my call. So please to understand my issues and close my card with lowest settlement amount
                                        Jun 23, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 22, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your comments expressed regarding settlement and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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