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Credit CardsHDFC Bank Card application declined with no reason provided
[Resolved] Hdfc Bank — Card application declined with no reason provided
7 Reviews
Pune District, Maharashtra, India
sarwer.p Submit a Complaint
To HDFC Bank Credit card manager,
Pune Zone.
I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my NAME/CONTACT NUMBER/ADDRESS details. I did that.
Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.
I am highly disappointed with HDFC bank service and Customer care support.
Pathetic pathetic.
HDFC Bank customer support has been notified about the posted complaint.
Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account. Request you to share your customer ID along with the issue details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
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Team OneAssist