Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32920
Resolved
18418
Unresolved
14502
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 736

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sunny8597
from Yamunanagar, Haryana
Apr 13, 2019
Report
Copy

Address: Sonipat, Haryana, 131001

I have been duped by the hdfc life agent. I have been told for mutual fund to be done for 1 year only but he has misselled me a policy of hdfc life for the term of 10 years in name of mutual fund.
The agent name is kishan and rakhi working in hdfc bank of sector -14 branch, sonipat-131001, haryana.
A strict action should be taken against them so that they don't ever dupe any other customer.
HDFC Life customer support has been notified about the posted complaint.
Jun 11, 2019
Updated by sunny8597
No action has been taken against the agent till the time.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ashwin 123
    from Chennai, Tamil Nadu
    Apr 13, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: NO.37 CAR STREET FIRST FLOOR, TRIPLICANE, CHENNAI*600005, 600005

    My credit limit 27000 and they put 42000 i iwant settlement by 27000 can i pay six month sir please take this action as quick as possible and some collection agent scolding very badly and also iam suffer from fever also and my credit card number [protected] please take this acion quicky and visit branch also from this query but they not responsible for this query
    May 21, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 15, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We confirm that we had already responded to your e-mail on March 27, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

    -Zubin
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      irohitjain
      from Delhi, Delhi
      Apr 13, 2019
      Resolved
      Report
      Copy
      Resolved

      I have been charged rs.531 on 9th april 2019 against march 2019 for non-maintenance of average minimum balance.

      I want to bring to your notice that few unauthorised transactions took place through my account a week before closure of march 2019 and hence, the bankers advised me to make no transaction from my account until the matter gets resolved.

      Please look into this matter.
      May 15, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 13, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kanyaka
        from Kolkata, West Bengal
        Apr 13, 2019
        Report
        Copy

        Address: Kolkata, West Bengal

        Hi hdfc team,

        I am customer of hdfc bank and from last 3 yr i am using hdfc bank salary account.
        I am very upset about hdfc bank credit card service. I see that from last three month (Jan, feb and march 19) there are multiple charges are applicable on given statement. Hdfc people given credit card unnecessary and they committed to provide good service so i choose hdfc credit card and they convinced that they dont have any hidden charges but i see there are multiple entry which are inaccurate they charged wrongly. I dont know the charges which are levied like offus emi. And every month the money is getting deducted. And i am paying for some wrong charges.
        I need my money revert back in my account other wise i am escalate this matter to rbi and consumer forum.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gauravparmar432
          from Delhi, Delhi
          Apr 13, 2019
          Report
          Copy

          Address: 22/11 4th floor old rajinder nagar- 110060, New Delhi, Delhi, 110060

          Dear hdfc team,
          I want to complain for a wrong transaction from my credit card on 09/04/2019 which i have not made nor i use any paytm service from my credit card but the customer care is saying that a transaction is done through paytm e-commerce. I have already submitted the dispute charge form to nearest hdfc bank branch and i have sent a mail also on cc. [protected]@hdfcbank.com so please co-operrate with me. Thank you
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vishal Umavane
            from Mumbai, Maharashtra
            Apr 12, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Thane, Maharashtra, 421306

            I purchased an electronic appliance from a store with my hdfc bank credit card on emi. I was assured of getting 5.6% cash back within 90 days from the date of transaction (12th august, 2019). I still haven't received any cash back after 240 days on records.

            Date of purchase :[protected]
            Batch num : 000738
            Txn id : [protected]
            Appr code : 021306
            +3 photos
            May 18, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 15, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to provide us with the complete transaction details along with copy of charge slip to [protected]@hdfcbank.com to enable us to assist you.

            -Zubin
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ankur Hira
              from Guwahati, Assam
              Apr 12, 2019
              Report
              Copy

              Sir/madam
              I want to cancell hdfc life super income plan (Policy no.[protected] as this policy is issued without my proper permission. I discussed about this policy with my hdfc credit card branch agents on behaf of their own interest but never permit to issue it. But they blocked rs 31350 on my credit card. So, i feel need to close/deactivate/stop this policy as soon as possible. Thanks.

              With regards
              Ankur hira
              HDFC Life customer support has been notified about the posted complaint.
              I am Amit Purkait, I was and agent in HDFC life Insurance agency code 00707821. I do not got NOC from them..Plz look upon the matter.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                abhilash singothu
                from Mumbai, Maharashtra
                Apr 12, 2019
                Resolved
                Report
                Copy
                Resolved

                unknown message regarding amount

                Address: Iob central branch, Anna salai, Chennai, Tamil Nadu, 600002

                ACH Debit mandate registered for Rs. 20000 /- in A/c No.XXXXXXXXXXX3 for ASHISH SECURITIES PVT LTD with UMRN No.HDFC[protected]XXXX257.
                This message i got but i didnt do any transaction i just apply personal loan in icici bank . But i am afraid of getting this message please solve this issue i dnt know why this message get it...
                +1 photos
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy
                D
                dhanarajv
                from Mumbai, Maharashtra
                Apr 12, 2019
                Report
                Copy

                Address: CPONEASSIS

                I have not opted for any services.

                Sum of 1899 rs deducted to cponeassis on[protected]:35:21

                That time i was in my office attending a meeting. I did not even receive any otp message or any notification.

                How did they cut the amount in my account with out my permission.

                Please help me to get back my money.

                Please contact me for further details.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arprak
                  from Mumbai, Maharashtra
                  Apr 12, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: H.N.678...near mother dairy overbridge, 110092

                  Sir.. I am akash verm. I visit to hdfc uttam nagar west branch. An employee chandrakant singh who misbehaving with me since last 10days and totally misguide me. Use abusive words. He doesn't work for customer and busy on phone all the time... Sir when i ask to chandrakant for loan procedures then he misguide me and said come tomorrow and busy on phone... Once i came tomorrow then he ask customer id and laugh to see my balance but not say procedure..
                  May 15, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 14, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please share your Account No./Card No. with registered contact info, complete address of the branch that you visited & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shaista 1123
                    from Rajpipla, Gujarat
                    Apr 12, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    I'm here to complaint about the collection department of hdfc. We were the valueable customers of these banks since 10 years, since last two months we were not able to pay credit card bill on time due to some financial problems but we managed to do one month's payment but still there was another payment pending because i was hospitalised for my delivery and it was done by c section so i was unable able to go out for some arrangements for the bill payments but this department people didn't cared about anything and they started abusing and threatened me of coming to my place and will do whatever they want to do for their recovery. I asked for one more day to pay my due but they are not listening and calling again n again. And now i'm so much frustrated that seriously i'm going to commit suicide because this people have created disputes between me and my husband and he has literally sent me divorce papers. If i commit suicide then it will be just because of these hdfc collection department people.

                    Thank you.
                    May 14, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 12, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please share your Card No. with registered contact info, the caller details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      biresh de
                      from Kolkata, West Bengal
                      Apr 12, 2019
                      Report
                      Copy

                      Hdfc bank consumerloan account no. [protected]

                      The above mentioned loan had its first emi on 5.3.2019 which was deducted on such date and so was the second emi on 5.4.2019.
                      Today (12.04.2019) rs. 206.50 was deducted thrice (Total rs.619.50) which are written as mandate charges for what reason is not clear as the two emis was debited from my account on the due date.

                      It seems it is a mistake from your part which please reverse at the earliest.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        meet8782
                        from Hodal, Haryana
                        Apr 12, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Fatehabad, Haryana, 125120

                        I have operating various current accounts bearing no’s: [protected], [protected] and [protected] in (Hdfc 0001485) branch tohana distt. Fatehabad state haryana. I chose hdfc bank for my financial transactions keeping in view the bank’s reputation and customer care while opening the accounts i was promised that no charges will be levied on me for any kind of transaction under these accounts. But to our surprise and dismay, charges have been levied on various transactions, there a promise broken, which i never expected from such a reputed bank like yours.in this context i would like to request you kindly adhere to your pledge with me and remit the amount deducted on the following transaction back to respective accounts, or i will be compelled to think otherwise and close my accounts forthwith.
                        The details of transactions are :-
                        Current account date amount ref. No.
                        [protected] 04 dec. 2018 14004.90
                        [protected] 04 dec. 2018 122.90
                        [protected] 02 apr. 2019 3000.00
                        [protected] 03 apr. 2019 270.00 ncb[protected]
                        [protected] 03 apr. 2019 270.00 ncb[protected]
                        [protected] 31 mar. 2019 165.00

                        Sincerely yours,

                        Jagmeet singh
                        [protected]
                        May 19, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 15, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                        -Nadia
                        Customer Assistance.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dss_anand
                          from Delhi, Delhi
                          Apr 12, 2019
                          Report
                          Copy

                          I have bought Nikon DSL camera D 5600 for rs 46000 at no cost EMI from AMAZON . I opted for no cost EMI option which HDFC Bank was also offering on debit and Credit cards . It said that the interest shall be charged at 13% but will be discounted by the bank . But it has not been done so far . I have paid two installments.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bright Horizon Travels
                            from Srinagar, Jammu and Kashmir
                            Apr 12, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Khyam Chowk, Srinagar, Srinagar, Jammu and Kashmir, 190001

                            I was given surprise when i opened my bank account details via net banking. I saw 1770 inr deducted forinter-brn cash chg incl st & ec and 1083 inr deducted for atq charges and 472 per month edc rental. This is disgusting. I have a bank account with jk bank, sbi, punjab national. I have never any issue with them in regards.

                            Hdfc is just upto money not up to customer satisfaction. I am so frustrated that i am closing my current account with them.
                            May 19, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 15, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to visit below URL in order to know about the service charges on your account: https://bit.ly/2JAlz6o For further assistance you may write to us at [protected]@hdfcbank.com.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shiva100
                              Apr 12, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bangalore, Karnataka

                              Hi

                              I have settlement letter valid till july 2019 and i paid 1 installment and ready pay to remaining however my savings account has been put on hold impacting other ecs without intimation

                              The reason behind holding payment of settlement letter would be two things

                              1) hdfc collection guys keep harrasing my neigbhours friends, office collegues indicating i am upscond without paying anything. However i am keep intact with hdfc guys and paid the first emi as well

                              2) hdfc collection department promised there wont be any oustanding as the settlemet leet has been issued however i could see my card balance was increasing

                              As i have premium banking with hdfc for more than 10 years and without intimation keeping the account hold will not be good from bank perspective. I am keep getting different numbers on whatspp asking for minimum due's when i have made settlemet letter. I am ready to close this in one installment and looking forward to have fair support on this one. When i try to call julie from hdfc collection manager she switched off her mobile
                              Card number [protected]
                              May 20, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Apr 12, 2019
                              Updated by shiva100
                              I have got a settlement letter of 2.22L and paid 1st installment and ready to pay remaining as i have validity till july 2019 but my acc has been put on Lein for 272000. Please check and update so that i can pay the balance as per the attachment . The lein on the acc has to be released as well

                              Verified Support
                              Apr 12, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                              -Nadia
                              HDFC Bank Customer Assistance
                              Apr 16, 2019
                              Updated by shiva100
                              No response yet . i tried reaching collection agencies multiple times and they are disconnecting the call purposefully .One of the person says its their turn since they put my account on lein . This looks strange that Bangalore collection agency disconnects call when i am ready to pay . This looks they are taking revenge and HDF should warn this kind of behvaiours .I have HDFC, account for 11 years and all my family members have that and this kind of Behvaiour really puts HDFC down
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                abhitharewal
                                from Pune, Maharashtra
                                Apr 12, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: at.mahora.ta.jafarabad.dist.jalna maharashtra, Jalna, Maharashtra, 431206

                                Recently i have applied for hdfc money back credit card online. The very same day i have received a text message informing me that my credit card application number is [protected]xy. But the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found. Pls tell me my application status. And next procss to my application
                                May 16, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 15, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Nadia
                                HDFC Bank Customer Assistance
                                May 16, 2019
                                Updated by abhitharewal
                                Sir Abhi 1 month se zyada time honored gaya hai but spake taraf se koi response magi aya.pls help me
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sanjaynagdev745
                                  from Mumbai, Maharashtra
                                  Apr 11, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I had opened salary account in HDFC Bank long time ago and then i stopped using that account. The account got converted into savings and my account balance at the moment is around -9000 I have seen the transaction are not shown in the statement although few entries of GST charges are there which I am ready to pay but the penalty charges they are applying without informing about it is unacceptable. I want to close the account and i do not wish to pay the money I haven't borrowed or used.
                                  May 14, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 12, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that there are outstanding charges [AMB, Debit Card annual fees etc...] on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    aquibpihu
                                    from Delhi, Delhi
                                    Apr 11, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Gurgaon, 122015

                                    Dear Team,

                                    My name is priya Ghosh.
                                    My mobile number is [protected].
                                    My cousin had applied credit card in my name which was really unknown for me.
                                    And 2017 my name credit card was lost. I had complained and block the same and the same time i asked to team that please settle my credit card because my cousin had misused the same but i never received any response from the same.

                                    Please call me and help me for the same.
                                    May 17, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 13, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      majhisunilk2
                                      from Pune, Maharashtra
                                      Apr 11, 2019
                                      Report
                                      Copy

                                      Address: Pune, Maharashtra, 411057

                                      If you are from pune. Beware from insurance agent vaibhav gaikwad.
                                      I paid inr 30000/year for 4 years and today i surrendered the policy and got 60800 back. A flat loss of 54000 despite paying continuous premium for 4 years and the surrender quote which i received has no breakage of the charges deducted as well.

                                      How can irda appove hdfc life doing such unethical business and employ agents who fool people.
                                      HDFC Life customer support has been notified about the posted complaint.
                                      Request you to please provide the releaving letter for both the captioned em codes. as we have not yet received .
                                      please mail it on [protected]@gmail.com. it was very urgent for us as want to apply for VISA . please help in this matter as non of your HDFC H.r is picking up the phone or responding. to the calls or reverting on mails
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit