HDFC Bank Complaints & Reviews

Address: IGNOU ROAD, 110068

Personal Loan account No.66981178.
Personal loan applied on 27th March, 2019 through bank bazar.com Ms.shivani contacted and collected paper and conveyed the rate of interest around 8% but during the process of sanctioning the loan I conveyed the representative to stop/cancel the loan on 9, 10 and[protected], but no action was taken by them and Rs.770, 000/- was sanctioned and Rs.7, 65, 397/- was credited in my account vide loan account no.66981178 on 11-4-19. While contacted their customer care they directed to contacted retail branch at Sarojini Nagar, Delhi. I went their and as per their direction Rs.7, 71, 239/-vide cheque no.948262 of PNB dt.[protected] given. Now I wish to reimburse my Rs.10, 445/- taken by HDFC as processing fee (twice), interest and stamp duty as I have no fault as conveyed to stop loan process in time.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 201002

Hi Team,

My Customer ID is 38161649. My card has been suspended due to non payment of card. However, I bring this to your attention that I have tried so many times to make the payment however, it got declined due to unknown reason. same was raised to your customer care but nothing has happened. I asked them to provide the statement but nothing has been received. I was trying to pay when my principal amount was 10k and now it was 15k. I keep on getting the refund when I try to pay it and you guys are charging the interest on my due amount. I have tried to make you a call on your collection department 66668101 and 102 but no buddy is picking it up. every time I get the answer that all executive are busy.

Please call me at [protected] and [protected].

I request you to resolve it asap.

Regards
Pranove Tyagi

May 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 5-7-90/1, Manikya Nagar, Khammam Urban, KHAMMAM, Khammam, Andhra Pradesh, 507001

I have salary account in bowenpally, hyderabad (D) telangana state. I am in my native place (Khammam). I went to a nearby hdfc bank. The people said to me if i need to close the bank account so home branch people can close. And also they said that if i wait for few months my account will automatically close by authorities for non-operating of account. I contacted the home branch so i got reply from home branch that my account can close automatically for non-operating of account. So i convenced. And later 1year again i'm getting negative balance message for not maintaining of min balance in account. So i contacted home branch again about message i explained. They said that near by any hdfc bank can close the account or else tell the bank people to forward my application to my home branch. So they can close it. But no one cares about this. What should i do?

May 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Apr 15, 2019

Updated by [email protected] My Customer ID:[protected]

Mobile no: [protected]
Email: [protected]@gmail.com

Apr 19, 2019

Updated by [email protected] There is no response from any of HDFC bank or any HDFC bank authorities or from employees. See this type of service they are giving to customers.

View replies

H

HealthyEngine

Apr 16, 2019

Hi,

Hi,

I had a credit card ( [protected]) with HDFC bank. It has been settled long back. Now I want to close this account and want to change the status in my CIBIL from 'Settled' to ' Closed'.

Kindly contact me on [protected]@gmail.com with contact details and I will call you back.

Regards,

Sharon Manuel

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My customer ID is 70880763.

My Name: Deepak Patidar

My Credit Card Number Last 4 digits: 6222

Yesterday I credited my credit card with 16500 + 7300 = 23800 and I used 7500 + 10200 = 17700. My balance should be nearly 7000 but it is showing in negative balance. Please fix this and make sure I don't get charged with any incorrect over limit fees.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 766, 5th Floor, Sakthi Tower, Tower2, Anna salai, Chennai, Tamil Nadu, 600002

Hi, This is Kishorekumar T and my A/c no is [protected]. When I was paid Rs.930 to Shaadi.com on April 1st, 2019. But the amount was debited twice. So I raised compliant to BilldkShaadi.com and they are clearly said, That was not their Mistake and also Amount not deducted from there side. Could You please check from your side and Update me Asap.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411006

I lost my job in 2017 since then i am struggling to pay my bills, i have been contacted by hdfc to pay my outstanding amount around 42k and i have asked them i will pay that i 3 instalment to clear my dues, but a lady calling me my friends and my family members and harassing stating she is calling from shivaji nagar court +[protected] she has been rude and is very bad in talking.
I am not refusing to pay as i intend to pay my dues as i owe them, but there is a way of handing the situation and making it easy for customers like me who are willing to pay, i would request you to take action against this lady as she has been calling people not even related to me asking and sharing my personal details with them and telling them i have given her their number.
It's a mental harassment to me and my parents and my frnd's
It's really very bad to call people who are just my friends and have nothing to do with my bills it's very awkward and upsetting

May 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear customer,

We can help with that. Please write to [protected]@hdfcbank.com with your card number & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

HDFC Bank Customer Assistance
Manoj

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600010

I had 2 transaction with irctc
1. Amount Rs. 6224 DTD 12.03.2019. But actual transaction should be Rs. 6150+1.47=6151.47 but in credit card statement it is showing Rs. 6224 i.e Rs. 72.53 extra. I used my regalia first credit card where charges with IRCTC is NIL upto 1 Lakh.
2. Amount Rs. 788.29 DTD 09.04.2019. But actual transaction should be Rs. 780+0.49=780.49 but in credit card statement it is showing Rs. 788.29 i.e Rs. 7.8 extra. I used my regalia first credit card where charges with IRCTC is NIL upto 1 Lakh.
Please correct your statement and refund these amount back to card.
Email ID [protected]@gmail.com
Mob No. [protected]
Credit Card No. XXXX XXXX XXXX 1876
Name: Arun Kumar R

+3 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 501201

Its been 2 years i used my previous company salary account which i had it on hdfc bank. My account no is [protected], from past few months the bank been charging money from me for not maintaining the minimum balance. N then again they have called once and said that you are lucky customer who has selected for credit card and they started sending the statement of credit card i been again charged again n again for not maintenance this is horrible act by bank services to an average guy who is having 22k as salary to live with. N i want to take a big action against them please accept my complaint and do the needful against fraud bank like this.

May 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Apr 17, 2019

HDFC Bank Customer Care's response Dear Customer,

With regarding to your query on credit card, we request you to refer to the below link and write to us on the queries to enable us to assist you. https://bit.ly/1N8rih8

-Nadia
HDFC Bank Customer Assistance

View replies

P

Priyanka.Sonker

from Chennai, Tamil Nadu

Apr 18, 2019

Hello,

I haven't use any services of your bank, why the hell your executive has shared the credit card.
I want to complain HDFC Ombudsman.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear sir/madam,
I don't know why hdfc bank kept on charging amount on a account which was a salaried account and i left the job on 2014 and now when i logged in to my old email and saw that my account has been charged and its negative. I am unable to pay as i am not well and i am not working anywhere and lost a job recently.
Please help me close this account or help me waiving this huge amount.

May 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no/customer Id, charges details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600043

Have already complained about my charges, got a call from bank, they said will waive off my charges excluding gst charges. Now to that regard, they have added new charges of rs.570 extra again. It is ridiculous and frustating, even after complaining with my base branch, no action has been taken or no refund has been made to my account till now

+1 photos

May 20, 2019

Complaint marked as Resolved

Verified Support

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

The charges levied to your account pertain to non-maintenance of required Average Monthly Balance in your account. The charges are levied correctly as per the Bank's Schedule for fees and charges. In case of any further clarification or assistance, please feel free to contact our Phonebanking number: 61606161 or visit our nearest branch. Please visit the URL below to know the fees and charges applicable to your account: https://bit.ly/2lyH27G

-Zubin
HDFC Bank Customer Assistance

Apr 17, 2019

Updated by I Syed Moheimeen What correct charges have been done.for March alone 3 times charges made extra with no prior request.last year 2018, I gave a written request and was charged for 1670, bank employees said will reverse that amount.but you beggars got hold of my amount and still playing with my money.for useless charges .when their is no money in atm, who has to be blamed.why the customers are not been given charges for your fault of not maintaining ATM machines for money withdrawal...do you have any answers.am filing a complaint in consumer court for ATM machines not mainting it with money and will make a big issue this time.feel the pain...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Road, Kilpauk, Chennai, Tamil Nadu, 600010

It's been 6 days since my card is not been activated and i have tried the toll-free number of the hdfc bank which is really useless

And even after dropping the mail to the hdfc bank multiple times from 5 days there is no response from them.

Its really difficult to pay the bill are get anything from any shop without the card
Please look in to it ts very urgent.

May 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: madhapur,silicanvalley,image garden line, Hyderabad, Telangana

Hi My name is Sreenu Pavali, i have tranfered amount of 10, 000 from hdfc to sbi account but till now amount not credited into beneficiary account but amount was debited from my account.

Acount Number : [protected], HDFC, MADHAPUR BRANCH, HDFC0003739 IS IFSC Code.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Banashankari 1 st stage, Bangalore, Karnataka, 560099

Website: www.hdfc.com/node/1036/webform/confirmation?token=zV6vZNxOHmheLvmRLzyQSEmJW-onswaDoktN3pad-lU

I have loan account no[protected] and insurance account no.62834987. This insurance account has been created forcibly and subsequenty it has been reumbursed fully after several followups with documents provided.in the due course almost 17 months i keep paying the insurance emi with interest. Now as the insurance amount has been refunded we need the emis collected towards the insurance has to be reumbersed fully. But hdfc ltd has paid only principle amount collected and my acount lead has confirmed over mail the amount will be credited but it has not happened
Hdfc is taking long or no reply or ready to answer

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata baghajatin branch, Kolkata, West Bengal, 700032

I was using a credit card which i cleared all dues and hotlisted. After a couple of days i see a credit card was issued without my notice and billed 590 rupees.

I do not want any hdfc credit card anymore which was the reason i cleared all dues and hotlisted it, and also checked on no new card required. But hdfc issued a card and billed without consent which is a breach of trust.

I want a resolution for this.

Contact me: [protected]@gmail.com

May 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Village jamalpur, Gurgaon, Haryana, 122503

[Resolved] Hdfc Bank — Depository Charges
Submit a Complaint My account number is [protected]
The Bank has charged me Rs 885.0 Rs for Depository charges on which basis . Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank is 55044274.Plz do it urgent basis my contact number is [protected]..

+1 photos

May 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

The charges levied to your account pertains to Annual Folio Maintenance charges (FMC) for your Demat account. Service Tax & Education Cess is levied separately. The FMC is levied after giving adequate advance intimation in the billing statement. Effective September 01, 2010 there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a. We have introduced a differential transaction based FMC pricing model. Basis this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: varthur, 560087

I have purchased tv from adeswara electronics from Bangalore.
In the hdfc consumer durable loan . I was cleared my 10 emi amount without any failed, But on the month of April the payment was deducted 2 times.Some server issue the payment was not deducted the due date I done a payment vai online IMPS from Karnataka bank to HDFC bank. On the next day the emi amount was deducted from hdfc bank side. i was already complained Against the...

Helpful

Found this helpful?

Write a comment

Cancellation of one assist membership
I am a hdfc bank account holder. The bank has auto debited rs. 1899/- from my debit card xx6409without my concern on date:12.042019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 187749
Name :- vasant sadashiv bamhane
Mobile no. :- [protected]
Debit card number ending :- 6408

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 15, 2019

Dear Vasant,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

I am a hdfc bank credit holder. Tha bank has auto debited rs.1899/- from my credit card ending with 3626 without my concern on 11th april 2019. I am not interested about this service. And don't want this membership any more. So cancel the membership and refund the amount 1899/- immediately

One assist membership
Avula swamy
Ph no [protected]
Credit card ending with 3626

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 15, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account as we are unable to view your mobile number. Request you to share your customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I got a call from hdfc bank stating that you are eligible for some money back credit card and this card is pre-approved for you. So, i just provided them with all the documents and done with all the verifications required and even after all the verifications i was being told that my card will be dispatched in next 2-3 days but as i have checked through the link provided by hdfc bank to track credit card application status it’s showing application decline and no reason is provided there for cancelling the application. I would suggest never apply for hdfc credit cards they are simply fooling people and wasting time nothing else...

Naman jaiswal

May 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card no, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Verified Support

Apr 14, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card application no, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

Today a short while ago, my hdfc account got deducted by rupees 1547 but it has not been deposited into receipients account. Please investigate this. After getting otp, transaction stopped instantly but amount got deducted by my hdfc bank account.
With hope,
Nikith s shetty.

My email adress :[protected]@gmail.com
Phone number:[protected]

May 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

As of today the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 9th day, the amount will be re-credited to your account. In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), we request you to refer to the Dispute process as follows: Kindly fill in the Cardholder Dispute form & the proof that you have attempted to resolve the dispute with the Merchant ( (i.e. Email comm.or letter) and fax it across to us on[protected] to the kind attention of Charge-back Unit or email us at [protected]@hdfcbank.com, so that we can initiate a charge-back. Please write back to us confirming the date when you have faxed the same, to enable us to confirm its receipt. Please visit the following link for Cardholder Dispute form :https://bit.ly/2F84OME Should you be requiring any further information/clarifications on this matter please feel free to write to us. duplicate ticket : 5147707.

-Zubin
Customer Assistance.

View replies

N

Nikithshetty10

from Bengaluru, Karnataka

Apr 21, 2019

Today is the 10th day and still the money has not been credited into my account.Please provide an update on this.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 735

personal loan

Post your Comment

credit card suspended

Post your Comment

closing my salary account

Post your Comment

my balance is incorrect for credit card.

Post your Comment

amount deducted twice

Post your Comment

credit card recovery

Post your Comment

wrong charges levied for irctc transaction

Post your Comment

hdfc is charging negative balance unnecessarily and tortring by call

Post your Comment

savings bank account balance is -37988/-

Post your Comment

minimum balance charge

Post your Comment

debit card not working

Post your Comment

amount not credited in beneficiary account but amount was deducted

Post your Comment

insurance forced to take during home loan sanction

Post your Comment

credit card issued and billed without consent

Post your Comment

depository charges refund

Post your Comment

emi payment was deducted 2 times

cancellation of one assist membership

Post your Comment

cancellation of one assist membership

Post your Comment

credit card application declined

Post your Comment

amount got deducted but not deposited in recipient's account

Post your Comment

Related businesses