| Address: 39/431-6-3, Omshanti nagar, kadapa, YSR, Andhra Pradesh, 516001 |
Hi,
This is regarding fraud transaction from hdfc bank to apspdcl online electricity bill payment. From the month of feb, march, april total 842+1051+793 amount has been deducted automatically by system with out my knowledge. I raised the same concern to hdfc support. They gave a weird answer like it is the mistake from my end. I asked for proof, but no response from them. I attached the screen shots of mail conversations as well. I escalated this issue top level management like managing director (Mail id i found in google, not sure it is valid mail id or not.), no response.
Please help me in this case.
Br,
Krishna donepudi.
May 23, 2019
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Apr 16, 2019
Updated by Dskrishnak i Hold my account in Banglore COXTOWN brannch.
Verified Support
Apr 18, 2019
HDFC Bank Customer Care's response Dear Customer,
We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.
-Nadia
Customer Assistance.
my mail id- ritesh.[protected]@rediffmail.com.