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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 742

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N
Neha Yadav
from Jaipur, Rajasthan
Apr 4, 2019
Resolved
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Hdfc savings account got deducted with rs 295, whi9ch i do not awar of.

29 dec 2018 isaqmc-oct-dec[protected]mir[protected] mir[protected] 29 dec 2018 295.00

29 dec 2018 isaqmc-oct-dec[protected] dec 2018 isaqmc-oct-dec[protected]mir[protected] mir[protected] 29 dec 2018 295.00

26 mar 2019 isaqmc-jan-mar[protected]mir[protected] mir[protected] 26 mar 2019 295.00
May 6, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Zubin
HDFC Bank Customer Assistance
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    N
    from Pune, Maharashtra
    Apr 4, 2019
    Resolved
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    Resolved

    Address: 131, SHOLINGUR HIGH ROAD, ARAKKONAM, VELLORE DISTRICT, 631001

    Dear team

    I was worked as so in arakkonam branch hdfc bank from 13/01/2014 to 13/01/2017, my employee id is 120222
    I have resigned my job on 13/01/2017 but still not received my relieving letter/ experience letter
    I need my relieving letter for my personal reasons,
    Please help to get my relieving letter as soon as possible

    Regards
    Navas basha n
    May 6, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 04, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

    -Zubin
    HDFC Bank Customer Assistance
    I kindlyrequest youto cancel the credit card for
    the number [protected] and please send
    acknowledgement of the cancellation.
    Please note that all the dues have been
    cleared as on latest bill generated on (Date)with
    the amount of Rs.225/-(two hundred twenty-five)
    PHONEPAY APP through.
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      P
      profrakesh
      from Jabalpur, Madhya Pradesh
      Apr 4, 2019
      Resolved
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      Address: BHOPAL

      1 - my saving acc no[protected] and atm card no [protected]
      2-atm withdrawal was done on 2 april 2019 of rs 3000/- but amount was not come out from atm (Patel nagar raisen rd bhopal sbi atm)
      3-at registered mobile no i got withdrawl msg of amount rs 3000/-
      4- till date amount is not reversed in my acc
      I request you to solve my problem
      May 6, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 05, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID: 1872790 and will revert to you in 7 working days.

      -Zubin
      HDFC Bank Customer Assistance
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        M
        Mohan Raaj
        from Chennai, Tamil Nadu
        Apr 4, 2019
        Resolved
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        Address: Tambaram, Chennai, Tamil Nadu, 600044

        Hello
        I am account holder in hdfc bank in last 5 years. I am not used debit card last two years not a single traction not to my debit card. Last year also same problem i raised and request to cancel my debit card but not cancelled why? I am not to contact to my branch because of no leave and also my one day deduct my salary so i can not contact my hdfc branch. Every yeear my debit card charged rs.885/- refund my amount am not used card. This for huge amount.

        I am called many time phone banking but not response. Your customer care person totally waste not solve my problem. So refund my amount rs.885. Otherwise am closed my hdfc account..
        My account number : [protected]
        My mobile number [protected]

        This for last way to refund my amount. Not refund am closed my hdfc bank account.
        May 6, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 05, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

        -Nadia
        HDFC Bank Customer Assistance
        Jul 25, 2020
        Updated by Mohan Raaj
        DEAR SIR
        I AM USED HDFC BANK CREDIT CARD. LAST MONTH MY BILL AMOUNT NOT PAID IN DUE DATE BECAUSE OF COVID 19. THIS SITUATION BANK SIDE DEBITED INTEREST AND OTHER TAX CHARGES. SO PLEASE REFUND MY AMOUNT. GOVERNMENT INSTRUCTIONS IS NOT ANY CHARGE TO MEMBERS BUT YOU DEDUCT MY AMOUNT. SO PLEASE REFUND MY AMOUNT AT THE EARLIEST.
        MY CREDIT CARD NO IS : [protected]
        Name : MOHANRAJ P
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          S
          sriharshareddya
          from Hyderabad, Telangana
          Apr 4, 2019
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          Address: flat 301, RK Residency, Vinayaka nagar colony, Puppalaguda, Manikonda, Hyderabad, Andhra Pradesh, 500089

          I had a payzapp account for my mobile [protected].
          I have done 4 transactions on big basket app with promo code grocery, for each transaction i should get 25% cashback.
          In november 2018 i have done transaction on big basket and waited for cashback, but i did not get it. So called customer care for this then they informed my wallet limit exceeded, amount will be credited in next financial year automatically.
          With this answer from customer care i have done 3 more transactions on bigbasket with payzapp as i will get the cashback in april 2019.

          But when i called the customer care on april 2019, they are saying you will not getting the cashback as wallet limit exceeded in last financial year.

          Please help and get me my cashback approx 800 rupees for 4 transactions. For my payzappp account [protected] and contact me on same number
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            dilipprasad
            from Mumbai, Maharashtra
            Apr 3, 2019
            Resolved
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            Resolved

            Address: Ratnagiri, Maharashtra, 410501

            I always used to get credit card statement on mostly 15th of every month. I don't remember If I have missed any credit card bill in any month. Every time I have cleared all the dues to keep my credit score good. But this time, Neither through mail or sms, I got any statement for the bill payable on March 2019.
            And on 3rd of April I came to know that part of my due bill was auto debited from my Hdfc saving account. Problem is I always prefer to clear all my dues on or before due date to maintain my credit score. But this time HDFC debited part of bill without informing me. So, this transaction is going to badly impact my credit score.
            My question is why HDFC Bank missed to send me credit card statement? Who would be responsible for the charges, I have to pay for the remaining amount?
            And who would be responsible for my bad credit score this month?
            May 11, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 05, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

            -Zubin
            HDFC Bank Customer Assistance
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              V
              vsubb
              Apr 3, 2019
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra

              I have hdfc bank account, and my customer id is 9837417.

              I live in chennai, my account branch is at mumbai.

              Off late for couple of years, i have been receiving unnecessary communications (Phone calls, emails & smss) from hdfc bank.

              After unsubscribing myself from all the emails, the emails have been reduced.

              After telling the persons (Too many people) who calls me for various reasons, that i dont want to recieve calls, the calls are reduced too. I told them not to call at least 20 times.

              Now i am recieving too many seemingly loose sms for last few months. I made call to telebanking on 28th march 2019, and made a complaint about all these communications. They promised me that i wont receive any communications unless its critical or very important. Complaint number is: chnc[protected]. But mean while within 1 week i kept receiving promotional smss again and again. I recieved atleast 4-5 promotional messages, and it doesn't seem stopping.
              (1. Pre approved car loan. 2&3. New credit card. 4. Other new offers). They are annoying, harassing, and dont seem like genuine message. To me they look like a social engineering attempt. Stop communicating to me unless it is critical.

              Thanks
              May 6, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 05, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly write to [protected]@hdfcbank.com mentioning the caller details along with your contact number on which the calls/SMS are received, to enable us to check.

              -Zubin
              HDFC Bank Customer Assistance
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                M
                Madhvi khajuria
                from Mumbai, Maharashtra
                Apr 3, 2019
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                Address: Udhampur, Jammu and Kashmir

                I have cancelled a policy having application no[protected].. They said refund is being initiated from jan 2019 but same is never credited in my account. I have shared my account statement twice. After all this process they are saying from feb 2019 wait for 2_3days but no refund. And now company is even not picking my call as i call from registered number. Kindly check the matter. As i am now very upset with all this.
                HDFC Life customer support has been notified about the posted complaint.
                Apr 08, 2019
                Updated by Madhvi khajuria
                Reminder
                Kindly solve my problem and look into my complaint...
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                  S
                  suja sajiv
                  from Bengaluru, Karnataka
                  Apr 3, 2019
                  Resolved
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                  Resolved

                  Address: 560078

                  Dear team,

                  There is double billing in my hdfc credit card statement..

                  Please look into this at the earliest and let me know so that i can clear off my balance credit. I have always heard credit card company's do this but this is the first time i am facing it. Hope this wont turn out to be a bad experience. Please look into this and reverse the transaction at the earliest.
                  May 4, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 03, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We can help with that. Please write to [protected]@hdfcbank.com with the last four digits of your Credit Card No., along with the registered mobile number & email ID for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  Customer Assistance.
                  Already overdue amount has been charged for missing the EMI then again for the same month EMI RTN charges applied for my personal loan?
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                    P
                    PRIXIT JINDAL
                    Apr 3, 2019
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                    Address: house no 970 sec 9 urabn estate karnal, Karnal, Haryana, 132001

                    Sir i am having lap limit in your bank from last 6 year and also having 19 saving account and 4 current account in your bank. but now i am very disappoint with your branch staff behavior he not only using the bad language with me also misbehave with my father( senior citizen ).
                    MATTER: =
                    Actually i am using lap limit from last 6 year and pay all chargers faithfully now i meet manager and sad i want to close my limit so firstly he is using bad language and sad you should pay 4% charges if you close the limit and when i show my proposal form to manager here is written only 2% charges if you close in with in one year and after that no charges is applicable.
                    but manager is declined that latter and sad you should at least 2% charges and so misbehave with my father.
                    so if you harassed customer and give this type of services so i will withdraw all the account with hdfc and go to other bank.

                    regards

                    Deep enterprises
                    ac no = [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Apr 03, 2019
                    Updated by PRIXIT JINDAL
                    Account/Customer ID: [protected]
                    Registered Contact Details/Email ID: [protected]

                    Sir i am having lap limit in your bank from last 6 year and also having 19 saving account and 4 current account in your bank. but now i am very disappoint with your branch staff behavior he not only using the bad language with me also misbehave with my father( senior citizen ).
                    MATTER: =
                    Actually i am using lap limit from last 6 year and pay all chargers faithfully now i meet manager and sad i want to close my limit so firstly he is using bad language and sad you should pay 4% charges if you close the limit and when i show my proposal form to manager here is written only 2% charges if you close in with in one year and after that no charges is applicable.
                    but manager is declined that latter and sad you should at least 2% charges and so misbehave with my father.
                    so if you harassed customer and give this type of services so i will withdraw all the account with hdfc and go to other bank.

                    regards

                    Deep enterprises
                    ac no = [protected]
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                      I
                      Iliyassk
                      from Bengaluru, Karnataka
                      Apr 7, 2019
                      Resolved
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                      Resolved

                      Address: Electronic City Phase 1, Bangalore, 560100
                      Website: www.hdfcbank.com

                      Myself Iliyas Ahamed software engineer in DXC technology, Electronic Phase 1 Bangalore. I have a HDFC Bank account since 4 months in HDFC Electronic City Phase 1 Branch .
                      I am perfectly Eligible for the HDFC Credit card and I applied for the Credit card on 14 March 2019 the HDFC completed their Telephone, Residence Address, office verifications.
                      After the completions of this verifications successfully I did not receive my credit card yet.
                      My application Number of Credit card is Appln CC40584341.
                      Please help me to get my HDFC Credit card as soon as possible
                      Thank yoou
                      Iliyas Ahamed Shaik
                      May 9, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 08, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post. Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1. Name as mentioned on the application form 2. Date on which the application was submitted 3. Name of the executive who has collected the application 4. Contact details of the executive 5. 16 digit Application reference number 6. Place/ Link where the application was applied online. 7. Mobile number and Email id to enable us to review and assist you accordingly. Kindly mention the reference ID TTU[protected] in the subject line.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Apr 11, 2019
                      Updated by Iliyassk
                      Hello Sir,
                      I am sharing my Details

                      Ref ID 19C[protected]S2

                      Name: ILIYAS AHAMED SHAIK

                      Date of Application Applied: March 19 2019

                      HDFC executive: Nagaraj

                      Electronic City Phase 1 Bangalore.

                      Application No: 19C[protected]S2

                      Mobile no: [protected]

                      Email ID: [protected]@gmail.com

                      Account No: [protected]

                      IFSC Code: HDFC0003781

                      Above are my Provided are truth please Help me to complete my Credit Card as soon as possible

                      Thank you,
                      Iliyas Ahamed Shaik
                      Software Engineer
                      EIT services india private limited bengaluru, karnataka
                      Electronic City Phase 1
                      HP Avenue
                      Konapana Agarahara
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                        R
                        Ravi Aggarwal Singhania
                        Apr 3, 2019
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                        Address: Siwani Road, 127201
                        Website: One assist

                        I want to to cancil my one assist no.is- 6638105don't want this type of policy ... Am do not want to carry such type of benifts policy ...so plz stop this policy and make my payment revrse my one assist no.is 6638105 ...I want stop this benifts nd policy also ...so as soon as possible kindly help me nd stop this my one assist no.-6638105...
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                          S
                          Saugata Deb Nath
                          Apr 3, 2019
                          Resolved
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                          Resolved

                          Address: Gachibowli, Hyderabad, Andhra Pradesh, 500032

                          I have received the below message today from the bank:

                          “dear customer mandate reference no: hdfc[protected] issued to federal bank ltd with value rs. 26400.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.”

                          I have not given any mandate. I don’t have any terms with the issued bank (Federal bank ltd) or any emi/instalments pending with the mentioned amount. This message is extremely worrying and makes me rethink my association with the bank. Kindly help.
                          May 6, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 05, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that our Branch Official Mr. Srinivas Kunchala has contacted you to address your queries and concerns. Please feel free to speak to Mr. Srinivas Kunchala on [protected] for any further clarification or assistance.

                          -Manoj
                          HDFC Bank Customer Assistance
                          I want to settlement my credit card but settlement dept. said this card will not settle because this basic card. When I did, then the bank executive was saying it could be easily closed.
                          Why my credit card status decline?
                          Bapujee Kumar Biswal's reply, Mar 29, 2019
                          Why my credit card status decline ?
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                            R
                            Renuka Ahuja
                            from Amritsar, Punjab
                            Apr 3, 2019
                            Resolved
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                            Resolved

                            Address: 143001

                            I purchased a bike on loan from hdfc bank. Later i received a credit card with limit of 10000 thousand for which i have never applied. I never used it even i never create any pin no for this card. Bank started me sending bill. Now they are harassing me to pay the bill. I contacted bank branch and they told me to call customer care. Calling customer care gives no result.
                            May 6, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 04, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 4040702 for further assistance in this regard.

                            -Anay
                            HDFC Bank Customer Assistance
                            Please provide me salary slip last three month Dec2018 to feb 2019
                            Ashishsingh447's reply, Mar 29, 2019
                            Please provide my salary slip
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                              M
                              mohdm39
                              from Lucknow, Uttar Pradesh
                              Apr 3, 2019
                              Resolved
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                              Resolved

                              Address: Hakripora, Pulwama, Jammu and Kashmir, 192301

                              I am mohd maqbool malikmy credit card bearing no xxx6527 has been used by itunes. Combill on 30 march 2019 at 21:13 and rs 6200 has been fraudulently used from my card with out any otp or cvv no plz refund me as soon as possible i think hdfc is also involved in these fraud transactions because it is not possible to make a transaction with out entering a cvv no and otp which are the securities of the card.
                              May 4, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 03, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We can help with that. Please write to [protected]@hdfcbank.com with the last four digits of your Credit Card No., transaction details, along with the registered mobile number & email ID for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              Customer Assistance.
                              Hi,

                              I have applied for food plus card on 07MAR2019 but unable to receive this.

                              I received call from Blue Dart on Saturday. He said he would deliver on Monday but not delivered till now.

                              Regards,
                              Shivam Gupta
                              Shalivan s/o Narayan Rao Bheem nagar Bidar 585401 Karnataka

                              mobil No :[protected]

                              mail Id :[protected]@yahoo.com

                              credit Card No:[protected]

                              Remarks : Amount Satelmant

                              coll mee
                              Shalivan Shamu's reply, Mar 25, 2019
                              coll Mee
                              I received the following unauthorized text:
                              Mandate reference number : HDFC[protected] issued to NATIONAL SECURITIES CLEARING CORPN LTD with value Rs 500000 and frequency ADHO is received today for processing.

                              Please block this transaction . i have not issued any with this organization
                              I have received an SMS at 00:49 Hours that Rs. 999 spent via Credit Card at AMAZON1258399 on 25 Mar 2019 00:48 without PIN/OTP. I have not done any transaction. Please help me with the fraudulent transaction to get my money back.
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                                M
                                Mukti Upadhyay
                                from Pune, Maharashtra
                                Apr 3, 2019
                                Resolved
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                                Resolved

                                new debit card is not delivered even if the address is updated

                                Hello, this is one of the customer of hdfc bank. New debit cards are issues but it never reached us. I have updated the address in hdfc online with adress proof but no response for the same.
                                I tried alot to contact the customer care service but its answering machine always. Its very disappointing that such a good bank have such a pathetic contct service. I feel helpless and i receive the msgs daily regarding card undelivered and if...
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                                Nachiketa Panda
                                from Bengaluru, Karnataka
                                Apr 3, 2019
                                Resolved
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                                Resolved

                                I have received the following sms from bank:

                                Dear customer mandate reference no: hdfc[protected] issued to ava life style services pl with value rs. 3679.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                                I have not given any mandate any where. How can someone deduct on their behalf without seeking permission. It's violation of my right.

                                Please rectify this and revert any mandate unlawfully taken.

                                Thanks
                                May 4, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 03, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
                                I have The account in HDFC . I am using regular transactions for hdfc bank i have the credit card also . In my account Savings Amount shows -31315 how its is possible .After Adding 5000 amount in my account it shows to -31315.
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                                  A
                                  Avisekh Roy
                                  from Kolkata, West Bengal
                                  Apr 3, 2019
                                  Resolved
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                                  Resolved

                                  Address: 700084

                                  I made a payment of 1494 in wbsedcl website using paytm on sunday. The transaction didn't complete but the amount got deducted from my account. The problem is that no order / transaction ids generated in paytm as the transaction didn't get completed. The issue is that they are saying that paytm didn't receive the money and they asked me to talk to my bank. I have the transaction id for the payment from hdfc and provided them that as well i wish to get my refund for the payment whatever happens. Please check the attached image for the 2 duplicate transactions: - 1st for the paytm one which was unsuccessful. The 2nd is the one which was the successful payment via billpay. Also, i am trying to get in touch with customer service executives from hdfc for the last 2 days but it seems there is no provision of talking to the customer representatives when the dispute is account related. The whole menu is ivr driven and it only allows you to know very basic stuff like account balance, credit card status, etc. I have even mailed hdfc on sunday itself and it has been more than 3 days and i didn't receive any reply from them. Please see to it that my amount get reverted to my account instead of cheating me to put money in hdfc's pockets.
                                  Apr 4, 2019
                                  Complaint marked as Resolved 
                                  The bank has reverted the amount to my account successfully. Good job on their end.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 04, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Apr 04, 2019
                                  Updated by Avisekh Roy
                                  I can confirm that HDFC has reverted the amount to my bank account successfully on today evening.
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                                    J
                                    Jitendramanoharlal
                                    from Anand, Gujarat
                                    Apr 3, 2019
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                                    Address: Newfangled Entertainment P ltd, Anand, Gujarat, 388001

                                    UPDATE: INR 31, 234.00 debited from A/c XX0412 on 31-MAR-19. Info: UPI-[protected]-[protected]@BARB0ANANDX.ifsc.npci[protected]. I am recepient but not received any payment till today.
                                    Payment neither received to beneficiary nor reversal done to the payer.
                                    Jitendra Emkay House Anand
                                    [protected]
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                                      prakashau8788
                                      Apr 2, 2019
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                                      Address: KADEL, Ajmer, Rajasthan, 305021

                                      Sir my namer prakash giri goswami hdfc bank employ my employ id 200886
                                      please send uan no and pf no my joinig date 17/09/2019 pushkar ajmer rajasthan
                                      my contect no [protected]

                                      my address village post khori dist ajmer rajathan

                                      my mail id [protected]@rediffmail.com
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