HDFC Bank Complaints & Reviews

I am mohd maqbool malikmy credit card bearing no xxx6527 has been used by itunes. Combill on 30 march 2019 at 21:13 and rs 6200 has been fraudulently used from my card with out any otp or cvv no plz refund me as soon as possible i think hdfc is also involved in these fraud transactions because it is not possible to make a transaction with out entering a cvv no and otp which are the securities of the card.

Hello, this is one of the customer of hdfc bank. New debit cards are issues but it never reached us. I have updated the address in hdfc online with adress proof but no response for the same.
I tried alot to contact the customer care service but its answering machine always. Its very disappointing that such a good bank have such a pathetic contct service. I feel helpless and i receive the msgs daily regarding card undelivered and if...

I have received the following sms from bank:

Dear customer mandate reference no: hdfc[protected] issued to ava life style services pl with value rs. 3679.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate any where. How can someone deduct on their behalf without seeking permission. It's violation of my right.

Please rectify this and revert any mandate unlawfully taken.

Thanks

I made a payment of 1494 in wbsedcl website using paytm on sunday. The transaction didn't complete but the amount got deducted from my account. The problem is that no order / transaction ids generated in paytm as the transaction didn't get completed. The issue is that they are saying that paytm didn't receive the money and they asked me to talk to my bank. I have the transaction id for the payment from hdfc and provided them that as well i wish to get my refund for the payment whatever happens. Please check the attached image for the 2 duplicate transactions: - 1st for the paytm one which was unsuccessful. The 2nd is the one which was the successful payment via billpay. Also, i am trying to get in touch with customer service executives from hdfc for the last 2 days but it seems there is no provision of talking to the customer representatives when the dispute is account related. The whole menu is ivr driven and it only allows you to know very basic stuff like account balance, credit card status, etc. I have even mailed hdfc on sunday itself and it has been more than 3 days and i didn't receive any reply from them. Please see to it that my amount get reverted to my account instead of cheating me to put money in hdfc's pockets.

UPDATE: INR 31, 234.00 debited from A/c XX0412 on 31-MAR-19. Info: UPI-[protected]-[protected]@BARB0ANANDX.ifsc.npci[protected]. I am recepient but not received any payment till today.
Payment neither received to beneficiary nor reversal done to the payer.
Jitendra Emkay House Anand
[protected]

Sir my namer prakash giri goswami hdfc bank employ my employ id 200886
please send uan no and pf no my joinig date 17/09/2019 pushkar ajmer rajasthan
my contect no [protected]

my address village post khori dist ajmer rajathan

my mail id [protected]@rediffmail.com

Money deducted from my account even though ATM showed out of service status after transaction, and failed to withdraw money. I have tried to withdraw 2000 Rs from nearest bank atm but after getting slow service screen turned in to out of service status, and money deducted from account.

Hdfc bank atm — atm cash withdrawal problem

72 reviews
India
Ramesh gogula submit a complaint
Hi,
I tried withdrawing money from the hdfc atm at konda malle pall (Konda malle pally) today evening at 7:10 pm. I did so with my hdfc debit card. There was an error displayed on the screen when i tried withdrawing money "processing temporarily suspended". I tried withdrawing around rs 4500 & 3000 twice and both times got the same error. But on checking my balance rs.7500 had been deducted even though i did not collect any money. Could you please help me out...
My number:[protected]

Cancellation of one assist scheme because of monthly tractions are nill and may be i have maintained low minimum balance. I am not monthly salary employee so cancellation of one assist scheme because of monthly tractions are nill and may be i have maintained low minimum balance. I am not monthly salary employee so cancellation of one assist scheme because of monthly tractions are nill and may be i have maintained low minimum balance. I am not monthly salary employee so

I paid emi through help desk for last three months due to signature mismatch, and have submitted ach mandate form again on mar 4th at begumpet retail store. Received a message on mar15 stating "dear customer, your consumer durable loan ×××× has got bounce due to ach mandate rejected for mar19 emi".
I'm about to take home loan and this is effecting my cibil score, can someone contact me asap.

Hdfc bank credit card
Noida

I have got a call from hdfc bank for credit card on feb 2019 they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my office filling in form and took all my required documents. So waiting for more then 1 month i got sms with my ref number. Then got verification calls one my mobile and person visit my office also for verification i was available there and whatever he ask i told him and verification done perfectly.

Then thereafter i have not received any further update from bank not a mail or call. Then i track my application status shows decline. I mean waiting from feb till april they decline my application for what reason i dnt know. Seriously not happy with hdfc service

Dear sir/madam

I want to inform you that i have received a call from hdfc od (Over draft) loan department saying if i take hdfc life policy then they will provide me with od loan facility @ 5.5% pa, which sounds attractive, after several calls and follow ups i decided to take a policy in the name of my wife for od facility, so they have done the policy which is hdfc life sampoorn samridhi plus policy no: 20745936, client id is 06147492 dt: 14th sep 2018, premium 1, 50, 000/- (One lac fifty thousand only),

Further, they have said that after policy is delivered they will start the od process where as they have asked to send itr, bank staement, photo, kyc to there email address, and step by step each and every confirmation has came regarding the same.

Lastly they said that every thing has being completed just you kit is pending for dispatched, but yet there is not news for the same and when i call in that number they are not receiving my calls or reply to my messages.

They have assured me that if od will not happen then they will cancel my insurance and refund the full amount within a week.

So i request you to please look into the matter as its has been almost 7 months and there is no response further, being a reputed company hdfc how could someone do like this and cheat the public in the compaines name.

Forwading you the details of email address and phone numbers:

Email communications has been attached

The name of person who was talking with me is ms. Minaxi and numbers are:- [protected], [protected], [protected].

Request you to please look into the matter and get it resolved as i am from a very medium class family, hand to mouth, and this type of mis communication and fraud thing happens then there will be no faith in hdfc company.

Hi,

My previous credit card is stolen so i filed it as lost few months back. I received a message saying it has due. When i check the same in net banking there was no due on the card. Also it shows a new credit card has been assigned to me and has ₹7 due. I dint receive new credit card yet. How could it have due already? Tried contacting many agents and hdfc manager. My issue is not yet resolved. Contact me asap...

I m consumer durable customer of your bank i m having emi of rs 2778 monthly basis from november 2018, suddenly i got an message on 31st march, 2019 from your bank, new grettings to from hdfc bank emi of rs 1799.54 on consumer durable lilfe style product and falls due on 05/04/2019. As i have not taken any new loan from your bank, this is a fraud transaction happened please rectify this matter and resolve it as your customer care number is always busy nor i m getting any help regarding this matter please resolve it as fast as possible nor i have to take any legal step against it.

Dear sir,
I issue a cheque no 002357 with amount 4000/- dated 16.11.2018. Your branch withdrawal this amount in my ac, but it is not deposited the party's ac.
Regarding this problem i visited branch and met rm mr gourav. He is very rude and arrogant person and his behaviour is very irresponsible.
I am a preferred customer of your bank at rajmohalla, but no one visited in my office after mr gourav is appointed as rm....

I am supposed to pay the credit card due by 02nd of each month, which i have been usually doing on or before 01st of each month. Today 02 apr 2019 i am surprised to see an amount of 8305-00 is deducted from my bank account before even the business hours.
Is this not true that when a bank says on or before 02 or each month, the day has 24 hours and/or at the least till 4 pm of business hours?

I did pay the entire due amount of 63, 129-00 at 8:17 am. Could you please help me getting back the deducted amount of 8305-00?

Dear ankita kothari, why go to the branch when you can simply update your pan no with us by sending an sms < pan xxxxxxxxxx > to 5676712. Update now!
This kind of sms from hdfc to my cellphone coming while i don't have any account with hdfc bank even my name and gender is absolutely different.
Why you people sending such sms...
Her i have paste one screenshot uploaded. Check a look
So here is my request to remove my cellphone number with the ankita kothari...

I was using a credit card ending with 5685. Today i got a message that 6000 has been debited from my credit card using google card transaction, which i never did. Also card was having with me all the time.Called customer care and they have only blocked my card and done nothing on this also they have not provided any complaint no for this.

Please look into this.

Even after repeated complaints and personally visiting HDFC bank telecaller department, yet the telecallers continue to call me 10 to 15 times a day offering top-up loans and credit cards. I am registered with TRAI's DND service for past 5yrs and have registered in HDFC DNC site multiple times to ensure this torture stops YET NO RESULTS.

This has become my daily job and have made sure that I report every such caller number to TRAI in the prescribed format and can see most of these numbers are disconnected as per TRAI regulations. Yet this continues and I dont see any way except I change my number but thats going to be very difficult as I have this number for almost 10yrs now and changing my number means myself announcing dead WHO CAN HELP?

Dear Sir/Ma’am,

I am saddened and disheartened by the very recent horrible experience with the HDFC Credit Card Call Center Employee name Mr Shivam, his TL & his Sr. Manager. The way they started the conversation was very much unprofessional and unethical. And the entire scene which was created by them was very horrible.

I have been in a belief that HDFC is amongst the BEST IN CULTURE & ETHICAL bank but after hearing from a HDFC Credit Card Call Center Employee Mr. Shivam & his seniors I don’t feel the same any more. It was a call for payment of Credit Card amount due with me. The due date of my credit card is April 02, 2019 and this guy who happened to Mr Shivam and his team members called me on March 27, 2019 stating number of questions.

Like, have you paid the bill? I mean what kind of language is this? Where is courtesy into this?
Again what about intro?
When asked who you are and from where you are talking?
Mr Shivam answers tula mahit nahi ka? (Don’t you know?)
Then after sometime he introduces with his name and co. Then he started questions in arrogance and in arrogant tone, the entire conversation which had was in Marathi/Hindi.
What is mode of payment?
How come you don’t know?
You are running a business and don’t know anything?
Are you running a business or joking with me?
When asked Mr Shivam, to transfer the call to the senior person Mr Shivam transferred it to his senior a lady.
She was also of same manner and language horrible.
This entire event was very much horrible again I asked her to transfer the call to her Senior, to my fate this guy also behaved in the same way and told me that -
This is not your father’s money you have to pay and tell us everything we ask or I shall beat you.
And till the time you don’t pay I will keep calling you,
I will call you 100 of times and you have to receive all my call.
They harassed me so much; he started giving me life threatening warnings.

I urge the HDFC Bank to take this complaint of mine very seriously and be answerable for the entire event. Also to bring to your knowledge the due date is April 02, 2019. Whereas I have clearly told them the payment has been done at the beginning of the event. But they created such a ruckus atmosphere. SAD! SAD! SAD! I am surrendering my credit card and never tell anyone to be a customer of HDFC!

I have recd the calls from the numbers mentioned herein:[protected] &[protected]

Ranjit Patil
Aurangabad