Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 15, 2026
Complaints 32950
Resolved
18420
Unresolved
14530
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 747

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ankitmshit
from Delhi, Delhi
Mar 26, 2019
Resolved
Report
Copy
Resolved

Address: Faridabad, Haryana, 121002

I have got a call from hdfc bank for credit before 15 days ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. After complete my verification i got reference number 19c[protected]o3 but after got reference number am checking online there is showing decline.. What is this.. Why is showing this please tell me about this reason.
May 2, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

-Zubin
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mohan Babu18
    from Jayamkondacholapuram, Tamil Nadu
    Mar 26, 2019
    Resolved
    Report
    Copy
    Resolved

    Recieved money from unknown number through upi. Kindly solve this issue as soon as possible. This is the second time am receiving this unauthorized amount from unknown resource. Last month recieved rs.10 from the unknown number and today recieved rs.1 from the same number. I guess the bank payment is from ybl. Solve this issue as soon as possible and please take care of such things not to happen again.
    Thanks.
    Apr 27, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 26, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sarwan K
      from Gurgaon, Haryana
      Mar 26, 2019
      Report
      Copy

      Address: New Delhi, Delhi

      It is a serious offense. There are millions of indian citizens who may be cheated just like me with false commitments & loosing their future financial securities. Hence, such companies must be punished at a very serious note. Every penny of the common man is very precious & should be returned with compensation & there should be very serious legal proceeding for such companies.

      My complaint is against hdfc life & policy bazar for false commitment to sell the hdfc click to invest policy to me.

      Banks are outsourcing the work to third-party & they are selling the policies without disclosing the hidden points, no follow-ups after a policy sale & making policy holder's life hell.

      Since the start-up of my policy, i never got any hardcopy, any call regarding the policy.

      Very recently received a call from hdfc life & have come to know about the cheat & decided to raise the complaint.

      It is a matter of cheating to a citizen of india & hence it is a matter of taking it to honorable supreme court of india & in front of media.

      I have decided to take it to that level if my complaint is not resolved in the next 48 hours & i don't get the refund with the compensation for the cheat & harassment.

      Please take appropriate action for the same
      HDFC Life customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        krish.rkm
        from Madurai, Tamil Nadu
        Mar 26, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Besant nagar - Chennai -90, Chennai, Tamil Nadu, 600090

        My name is r. Krishna mohan.
        My two daughters, my wife and my mother all have accounts with hdfc bank besant nagar.

        I have been trying for the last 18 months to get a family account opened so that all o[censored]s do not have to maintain a minimum balance.

        There is currently around 22.00 lakhs lying in our joint accounts.

        My relationship manager has been told about this 5 times at least. No movement. Very poor and substandard service.
        May 3, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 27, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform you that we have discontinued our Family Savings Account product. We currently have Salary Family Account. For any further clarification or assistance, please feel free to speak to your Relationship Manager or our Branch Manager Ms. Rekha Srikanth on [protected] / [protected].

        -Zubin
        HDFC Bank Customer Assistance
        Mar 27, 2019
        Updated by krish.rkm
        Dear Zubin,

        So why has it taken your branch 18 months to tell me this?
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pradddp
          from Valsad, Gujarat
          Mar 26, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Sahyog Park, A3, 363001

          This is inform that i pay all money of loan but still they are not giving noc third class service n emplyee name vipin jethani at rajkot branch still challenge me that he will not giving noc to me. Rm of surendranagar branch also not solve this problem i all ready paid all money from last 15 days but no one solve my problem. I m not expecting this type of service from hdfc bank.
          Apr 27, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 27, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, loan account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
          After paying all my Emi and did not get the NOC for more than a year even I was in Gurugram Branch to get my NOC but they said it's blocked you have to go to the Moti Nagar Branch Delhi for it in a collection department.
          They checked my documents and Laon's number and said go back to the Gurgaon Branch again and ask your NOC it's cleared and there are no over dues and any other loan showing on your account so why they are not giving it ask the manager.
          Now please explain to me where should i go further for the NOC I will go there also but after so many
          My loan number is: 28935453

          Name: Manisha Arora
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Maheklu
            from Chennai, Tamil Nadu
            Mar 26, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Perumbakkam , chennai, 600119

            Hi, i bought hdfc times credit card in bangalore and in application they inform me to update bangalore office address, now i shifeted to chennai 2 years before but i can't able to change to my communication address even i tried near by hdfc bank they inform me to drop communication change form in box but twice it canceled because of signature mismatch. I am fed up with hdfc this kind of service so i am planning to close my credit card but they inform me drop application form in near by hdfc bank... Even i can't able to contact customer care support for this... Kindly guide me...
            Apr 27, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 27, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret to inform you that we are unable to process your request, as your signature in the letter does not match with the signature as per our bank records. Incase there is a change in your signature, we request you to forward us a duly signed letter mentioning your request and to update new signature in records, with any of the self attested signature proof listed below. LIST OF SIGNATURE PROOF Copy of Pan Card self attested. Copy of Driving License self attested. Copy of the Passport self attested. Kindly send the documents to our below mentioned mailing address, HDFC Bank Cards Division P.O.Box No.8654 Thiruvanmiyur P.O. Chennai - 600 041 Please note that your new signature would be updated in our records and the same would be used as a reference for all future correspondence.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gopi Kiran reddy
              from Hyderabad, Telangana
              Mar 26, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad, Andhra Pradesh

              Hi.. I have auto debited 1899 rupees from my credit card without any intimate information for extand one assist membership. Kindly cancel my membership. Please refund to my account.

              My relationship id: 1839335
              Privilige single plan membership id: [protected].
              My credit card ending with 1754.

              Please refund my amount asap. Please cancel my membership.

              Thank you...
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Gopi,

              Greetings from OneAssist!!!

              We are sorry to see you go.

              We have forwarded your details to our team and you should expect a call within 24 hours.

              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

              Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

              We appreciate your patience in the interim.

              Regards

              Team OneAssist
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Neeraj Shaunakia
                Mar 26, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: NEERAJ SHAUNAKIA,, 43-k ,infront of khajanci Aata Cakki, Mahajani Ward,NARSINGHPUR ( M.P). 487001, Mob.no. :- 7999896275, Email I'd :- [email protected], 487001

                Dear Sir/Madem, I want to know why my money is deducted from my account without giving any information. Sir l don't need any history of my transaction so why ADHOC STMT charges are charged without giving any information. I request you please refund my deducted money because I don't need any transaction history.
                Thank you,
                NEERAJ SHAUNAKIA.
                May 23, 2019
                Complaint marked as Resolved 
                Verified Support
                Apr 08, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                The said charge has been levied against the duplicate statement request placed by you on March 25, 2019. You may visit below url to know about service charges: https://bit.ly/2fFKb0a For further assistance you may write to us at [protected]@hdfcbank.com

                -Manoj
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  s.kaushik298
                  from Bengaluru, Karnataka
                  Mar 25, 2019
                  Report
                  Copy

                  Address: Near Gangotri Bar & Restarunt, No 1224, 17th Main, 8th Cross Btm 1st Stage, Maruthinagar Rd, Btm Layout, 611538, 8th Cross Rd, Narayan Gowda Layout, 1st Stage, BTM Layout 1, Bengaluru, Karnataka 560029, 560029

                  Date - 25/03/2019 21:41:00, i visited HDFC ATM located (Location details at end). The guard was taking picture while i was making transaction, when i told not to click picture, he flashed his ID card very arrogantly. Yet i asked to stop doing so, he started using abusive word.
                  As a HDFC customer i thought its a big security issue if ATM guard do so.

                  To verify my complain you may access ATM recording footage of aforementioned date.

                  ATM Location - https://www.google.co.in/maps/place/HDFC+Bank+ATM/@12.9172539, 77.6102326, 16z/data=!4m8!1m2!2m1!1shdfc+atm!3m4!1s0x0:0x9c7a084808eedd69!8m2!3d12.9197523!4...

                  Near Gangotri Bar & Restarunt, No 1224, 17th Main, 8th Cross Btm 1st Stage, Maruthinagar Rd, Btm Layout, 611538, 8th Cross Rd, Narayan Gowda Layout, 1st Stage, BTM Layout 1, Bengaluru, Karnataka 560029
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rewa Thakur
                    Mar 25, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Nalagarh branch, 174101

                    I am writing to you regarding endless deductions from my account for the emi payment which was supposed to get over by last few months but deductions are being continued till now and don't know on what basis. Emi was generated against the purchase of ₹11000 whose emi payment deduction till now has become more than ₹14000. May i please know what is base behind this much deduction? Another emi was generated against the purchase of 3900 whose emi payment deducted by now is more than ₹10000. I am highly disappointed by the service of yours and also after repeated mailing i have not got any solutions till now.
                    Apr 27, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, Account No./Customer Id/Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Davemoses9810
                      from Bengaluru, Karnataka
                      Mar 25, 2019
                      Report
                      Copy

                      Address: Tin factory, Bangalore, Karnataka, 560016

                      Its been months and fed up with this HDFC credit card executives. Every time they freeze my account with useless credit card payment. I have been requesting with all your executives to provide me a settlement and close the card. But none of them gets back to me and at the end of my salary date they freeze my account and takes all the money and still comes back and says outstanding outstanding. You people having a name HDFC Bank is to loot money from account. Because of this HDFC credit card people blocking my account all the time and my car loans emi is been bouncing for a long time and plus they are adding cheque bonus charges too. How much will you people loot money but doing all this. For god sake please stop this money looting works and provide me a settlement on my credit card immediately and unfreeze my account. Just because our money is locked into your banks doesn't means you people can play as you want. I have people at my home who is depend on my salary of only source.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        GidduRad
                        from Kayankulam, Kerala
                        Mar 25, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 636005

                        It is been more than 20days now. N number of calls and raised a complaint in hdfc portal. No response at all. Will i get it or not,? Request number. Really frustrating. Also applied for cheque book which is even more urgent. I placed the request through toll free. Attached the message. Reply asap pls

                        'hbl=[protected]' web - debit card - debit card recarding - query related to debit card recarding
                        Apr 28, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 27, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          khannargis
                          from Noida, Uttar Pradesh
                          Mar 25, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: RC-50, Near Ram Prasad Schhol, Khoda., Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Hi,

                          I am a hdfc bank credit card holder. The bank has auto debited is 1299 from my credit card number ending with 489377xxxxxx3419 without my authorization on date:31/07/2017.

                          I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                          Regards,
                          Nargis khan
                          Apr 30, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 27, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We note that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through the post. Hence, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL https://bit.ly/2wwwruX. We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

                          -Zubin
                          HDFC Bank Customer Assistance.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            lokesharora
                            from New Delhi, Delhi
                            Mar 25, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Both dealer and your finance person took amount of two wheeler insurance amount. I wanted to submit around 20000 rupees as a down payment so that my emi amount should be less.

                            But Your finance person name Harish Bhardwaj of HDFC Bank Service Branch NIT filled amount of only 9802 rupees as a down payment and as well as He also filled insurance amount.

                            Try to resolve this issue as soon as possible.
                            Apr 28, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 25, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete concern, loan application number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sunita Bode
                              from Hyderabad, Telangana
                              Mar 25, 2019
                              Report
                              Copy

                              Address: H.No.16-2-751/A/76-78, Flat No. 502,, Karan Bagh, saidabad, Hyderabad, Andhra Pradesh, 500059

                              Though i deposited Rs.3500/- in my fastag wallet i had to face difficulty at toll plaza as we were told that our fastag account was not working and hence not responded and we were subject to mental agony and un- necessary arguement at the toll plaza with the persons there and hence i request you to close my account with hdfc and refund my money..
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kishan_patadia
                                from Mumbai, Maharashtra
                                Mar 25, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                I am hdfc bank customer since 4 years. I am using credit card since long time. When bank gave me credit card, they told me that you will get it as life time free credit card in offer. Thats why i applied for it and got it. Now on 22/03/2019 credit card was automatically charged 590 (500 fee plus 90 gst). This is not fair. I am disappointed from credit card service. I need refund immediately.
                                My last four digit of credit card is 3183
                                May 3, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 25, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Parveen Vij
                                  from Jammu, Jammu and Kashmir
                                  Mar 25, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: VIP Road. Zirakpur, Mohali, Punjab, 140603

                                  I am having hdfc saving bank account number [protected] & submitted a request to issue for credit card through zirakpur branch {brn-4873} on 15th march 2019. Ten days have been lapsed, i have not received any reference number on email/mobile to know the status of my card.

                                  Please do the needful & inform on email/registered mobile number.

                                  Regards
                                  Parveen vij
                                  May 11, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 25, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are glad to note that you are interested in availing a credit card. We request you to visit our bank's website: www.hdfcbank.com and click on -> Credit Cards -> Apply Now to apply for HDFC Bank credit card.

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rahul@2811
                                    Mar 25, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Vellore, Tamil Nadu

                                    I submitted all the documents for credit card application and i received messages that it is in process and the processing has been finished
                                    And all the documents were correct and i even received calls about the verifications but when i checked the status using the link given in the message it showed decline.
                                    And there is no reason stated there.

                                    Highly disappointed
                                    Apr 27, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 25, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process ( 8 to 10 working days). We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website: www.hdfcbank.com under the below link. https://bit.ly/1GMQt4j

                                    -Zubin
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      NB B
                                      Mar 24, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: ৭২২১৬৪

                                      I lost my debit card long ago but I blocked the card by calling Customer Care. After that call the customer care to get the card but the card does not come to my address. Again call the customer care to get the card from Bankura HDFC Bank. But I do not have any card in my name in Bankura HDFC Bank. I am not getting my debit card anymore. I'm having trouble for the card. What if I get a debit card
                                      Apr 28, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 28, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We would like to state that the debit card is hotlisted and there is no new card issued for your account. Please visit the nearest HDFC Bank branch and submit the Debit Card application form. On successful processing of the application, your desired Debit Card will be sent to your mailing address as registered in our records. In case you are an existing Debit Card holder, you may upgrade your Debit Card through Netbanking or Phonebanking. Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/1FVOjPE. The above URL gives you access to the various contact points to get in touch with us through the Customer Center.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Harsh*
                                        from Delhi, Delhi
                                        Mar 24, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Dear Sir/Mam
                                        I have paid BSES electricity bill using PayZapp.There I have applied promocode BILLPAY but the transaction failed.Also, the amount is deducted from my account
                                        and I get to know about this via sms.
                                        I tried calling PayZapp customer care through the number[protected] but they are always busy as usual.
                                        In how much time my balance will be restored in my account?
                                        Can I apply promocode BILLPAY again?
                                        Apr 27, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 26, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We understand that must've been inconvenient. Please provide your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit