HDFC Bank Complaints & Reviews

Hi.. I have auto debited 1899 rupees from my credit card without any intimate information for extand one assist membership. Kindly cancel my membership. Please refund to my account.

My relationship id: 1839335
Privilige single plan membership id: [protected].
My credit card ending with 1754.

Please refund my amount asap. Please cancel my membership.

Thank you...

Dear Sir/Madem, I want to know why my money is deducted from my account without giving any information. Sir l don't need any history of my transaction so why ADHOC STMT charges are charged without giving any information. I request you please refund my deducted money because I don't need any transaction history.
Thank you,
NEERAJ SHAUNAKIA.

Date - 25/03/2019 21:41:00, i visited HDFC ATM located (Location details at end). The guard was taking picture while i was making transaction, when i told not to click picture, he flashed his ID card very arrogantly. Yet i asked to stop doing so, he started using abusive word.
As a HDFC customer i thought its a big security issue if ATM guard do so.

To verify my complain you may access ATM recording footage of aforementioned date.

ATM Location - https://www.google.co.in/maps/place/HDFC+Bank+ATM/@12.9172539, 77.6102326, 16z/data=!4m8!1m2!2m1!1shdfc+atm!3m4!1s0x0:0x9c7a084808eedd69!8m2!3d12.9197523!4...⇄

Near Gangotri Bar & Restarunt, No 1224, 17th Main, 8th Cross Btm 1st Stage, Maruthinagar Rd, Btm Layout, 611538, 8th Cross Rd, Narayan Gowda Layout, 1st Stage, BTM Layout 1, Bengaluru, Karnataka 560029

I am writing to you regarding endless deductions from my account for the emi payment which was supposed to get over by last few months but deductions are being continued till now and don't know on what basis. Emi was generated against the purchase of ₹11000 whose emi payment deduction till now has become more than ₹14000. May i please know what is base behind this much deduction? Another emi was generated against the purchase of 3900 whose emi payment deducted by now is more than ₹10000. I am highly disappointed by the service of yours and also after repeated mailing i have not got any solutions till now.

Its been months and fed up with this HDFC credit card executives. Every time they freeze my account with useless credit card payment. I have been requesting with all your executives to provide me a settlement and close the card. But none of them gets back to me and at the end of my salary date they freeze my account and takes all the money and still comes back and says outstanding outstanding. You people having a name HDFC Bank is to loot money from account. Because of this HDFC credit card people blocking my account all the time and my car loans emi is been bouncing for a long time and plus they are adding cheque bonus charges too. How much will you people loot money but doing all this. For god sake please stop this money looting works and provide me a settlement on my credit card immediately and unfreeze my account. Just because our money is locked into your banks doesn't means you people can play as you want. I have people at my home who is depend on my salary of only source.

It is been more than 20days now. N number of calls and raised a complaint in hdfc portal. No response at all. Will i get it or not,? Request number. Really frustrating. Also applied for cheque book which is even more urgent. I placed the request through toll free. Attached the message. Reply asap pls

'hbl=[protected]' web - debit card - debit card recarding - query related to debit card recarding

Hi,

I am a hdfc bank credit card holder. The bank has auto debited is 1299 from my credit card number ending with 489377xxxxxx3419 without my authorization on date:31/07/2017.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Regards,
Nargis khan

Both dealer and your finance person took amount of two wheeler insurance amount. I wanted to submit around 20000 rupees as a down payment so that my emi amount should be less.

But Your finance person name Harish Bhardwaj of HDFC Bank Service Branch NIT filled amount of only 9802 rupees as a down payment and as well as He also filled insurance amount.

Try to resolve this issue as soon as possible.

Though i deposited Rs.3500/- in my fastag wallet i had to face difficulty at toll plaza as we were told that our fastag account was not working and hence not responded and we were subject to mental agony and un- necessary arguement at the toll plaza with the persons there and hence i request you to close my account with hdfc and refund my money..

I am hdfc bank customer since 4 years. I am using credit card since long time. When bank gave me credit card, they told me that you will get it as life time free credit card in offer. Thats why i applied for it and got it. Now on 22/03/2019 credit card was automatically charged 590 (500 fee plus 90 gst). This is not fair. I am disappointed from credit card service. I need refund immediately.
My last four digit of credit card is 3183

I am having hdfc saving bank account number [protected] & submitted a request to issue for credit card through zirakpur branch {brn-4873} on 15th march 2019. Ten days have been lapsed, i have not received any reference number on email/mobile to know the status of my card.

Please do the needful & inform on email/registered mobile number.

Regards
Parveen vij

I submitted all the documents for credit card application and i received messages that it is in process and the processing has been finished
And all the documents were correct and i even received calls about the verifications but when i checked the status using the link given in the message it showed decline.
And there is no reason stated there.

Highly disappointed

I lost my debit card long ago but I blocked the card by calling Customer Care. After that call the customer care to get the card but the card does not come to my address. Again call the customer care to get the card from Bankura HDFC Bank. But I do not have any card in my name in Bankura HDFC Bank. I am not getting my debit card anymore. I'm having trouble for the card. What if I get a debit card

Dear Sir/Mam
I have paid BSES electricity bill using PayZapp.There I have applied promocode BILLPAY but the transaction failed.Also, the amount is deducted from my account
and I get to know about this via sms.
I tried calling PayZapp customer care through the number[protected] but they are always busy as usual.
In how much time my balance will be restored in my account?
Can I apply promocode BILLPAY again?

Dear sir/ madam,

This is pertaining to the credit card no. 4854 99xx xxxx 3318.

I confirm to have made payment of inr 1590/- through cheque no. 163192 on 28/01/2019. Cheque was dropped at hdfc bank atm drop box on 28/01/2019 which is 6 days prior due date of 03/02/2019.

Even though dropping the cheque 6 days prior due date the hdfc credit card division is charging me late payment fee which is not correct. This simply means that they are collecting the cheque payment late from their drop boxes and are trying to earn some additional amount from me.

In this matter, i have been requesting hdfc bank credit card customer service no.[protected] to waive off these charges however, all in vain.

I request you to take up the matter with hdfc bank card division, tamil nadu chennai and help to have the amount of inr 1294/- waived off for statement dt: 14/03/2019.

Respected concern,
This is bhagirath rawat user o hdfc credit card earlier few month ago i had use my credit card for shopping in reliance digital limited west end mall lucknow, product purchased by me vivo v9 youth rs 16990 on zero coast emi as per offer after card swapping a receipt of debit amount and tenure of emi had provided by staff /by machine but approval code is 047478. Time is 20:00:23 tid :40936667 i have a receipt by hdfc bank conformation of emi which tenure was 6 month on thih product was purchased on 03/08/2018 the implementation of the emi of this product has not yet happened. Let me tell you one another emi i continuously paying for rs 41737 emi based which is purchased by me in date of 07/06/2018.
I constantly paying the installments however the principal has not yet come down and every moth finance charge approx rs 1370 and penalty amount is taken by hdfc i am very upset. Payment recovery team is calling me again and again forced me to do payment i also tried to resolve this issue by customer care on my behalf and executive says you have to mail your problems at the mail address #customerservices. [protected]@hdfc.com and i did but i have not got any response/answer yet my outstanding amount become rs 44537.00. I am totally disturb.

Therefore, please request for necessary action in this regards. So that the problem can get rid quickly.
Thank you.

Good afternoon sir
My name is bhumika kapadia i am holding a credit card from your bank since 2 years. Sir my husband has lost his job since 2 years. I am the only one who is earning at my home and from past 2 months axis bank has put my account in lean of -1, 25, 000 due to which my salary credited in my account has gone in lean. I don't have money for survival also sir. I have a daughter who is just 3 years old and mother in law who is a heart patient. I have already informed about all my problems to your collection agency people but they are not ready to listen and shouting at the top of their voice on calls. Her name miss is shine and her number is [protected]. She is very rude and her tone is very loud we are trying to talk softly with her but she is not ready to listen and talking abusively. We are the customers who wants to pay the debts but are screwed up and no one is listening to us. This is my humble request to you to take strict action against them. According to rbi guidelines they are not supposed to send officers on sunday at home and clal the customers on sunday but she is doing that. Also she is saying that she will send the officer in my school but sir that will hamper my job and if i loose my job i will not be able to pay anything. And it's not that we are not paying at all we have been paying from last two months. But now i won't be able to pay more than 2000 per month. I request for a positive reply from you. Thank you.
Please take strict action against miss. Shine mobile number is provided. I even have recording of her talking rudely on the phone

Rbi rules:
(Iii) fair practices in debt collection

(A) in the matter of recovery of dues, banks / nbfcs may ensure that they, as also their agents, adhere to the extant instructions on fair practice code for lenders (Circular dbod. Leg. No. Bc. 104 /09.07.007 / 2002–03 dated may 5, 2003) as also iba’s code for collection of dues and repossession of security.in case banks / nbfcs have their own code for collection of dues it should, at the minimum, incorporate all the terms of iba's code.

(B) in particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / nbfc and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

(C) banks / nbfcs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.

I was honestly paying insurance premiums since commencement, when in dec 2015 i got a call from mr. Navin jain who quoted that he is calling from hdfc life (He got my phone number from hdfc life insurance list which apparently has been shared) and told me that the agents who had sold me the policy had claimed huge sum (Upto 70000 per policy) as agent commission and whether they had rendered any post sales service. As i had not received any such service from them, i was upset and as a solution they said the only way to tackle such mischief is to not pay the premium for those policies and in lieu of the same two new policies (Classic assure plus) would be issued from hdfc life where there would not be any brokerage charges and the amount paid till that date in the original policies would be transferred to the new policies. I was further told that these policies which were to be issued also did not have any lock in period and could be even cancelled next year. So i followed him as he told me he was from hdfc life (But now i realized that he is a mere broker as given in the bottom part in the first page of the policy) and bought the two new policies as given above.

The truth in my statement may be inferred from the fact that i would not purposely indulge in losing my life cover while loosing the money from my original 2 policies (Super income plan and sanchay) and take additional monetary burden of two new policies of classic assure plus (120622+ 113867) and after the first year end up not pay their premium also.

After few months or so mr. Navin jain once again calls me up saying that all the papers were ready for the surrender and then told me he needed a refundable security deposit of about one lakh each for 3 of the policies. But since i didn’t have so much money, i was told that i could do it one at a time. The only catch was that i had to route the money through a referencee and pay through a third person, but the cheque was to be issued to hdfc life pvt ltd. And that the cheque no. /payment would be updated in my name as security deposit. (Once i told him the cheque number and issuing bank). The pressure was building on me as each time i was falsely made to believe that the amount that would be getting deposited due to the surrender was increasing (Now almost upto 10 lakh by some stupid calculation). So then over a period of few months, i had made the transactions through my friend mr. Kumaraswamy kondabathula, my child master sai sathwik, and my wife mrs. Chinni padmasri. But to my surprise, i get insurance policies delivered to my address. When iasked mr. Navin jain about this, he informed me that these were dummy policy documents which were in the process of getting cancelled so i did not panic then. With lot of effort i managed to make the payments as demanded by him and was awaiting my refunds when again this time some mrs sonia (That’s how introduced to me and referred by mr navin jain) calls me stating that the amount is ready for payment, but since this was an insurance payout a port folio fund transaction account has to be opened in my name which were of three types: 1, non refundable 2, tax deducting and 3, tax saving needing an approx. Amount of 1.6 lakh, 2.1 lakh and 2.9 lakh respectively. After much pressure and questioning i very reluctantly decided to go for the tax deducting variant and made the payment rs 2.1 lakh, but again in the name of hdfc life and and through two referencees: mr sharath setty, and akula praveen kumar (And again got policies in return as usual). I have been fraudulently sold policies worth rs 7, 24, 568/- of your company by this agent from the above mentioned broker companies viz.

1. S. B. Insurance borkers pvt ltd, address : d2 sector 3 noida, uttar pradesh, code 00556403, lic no 230, contact details : [protected]

2. S. M. C. Insurance brokers pvt ltd, address: 9 b, netaji subhash marg, daryaganj, delhi, code 00446466, lic no :289 and another address : smc insurance brokers pvt ltd, parsvnath metro mall, pratap nagar metro station, new delhi, code: 00631664, license no. 289)

With these companies, hdfc has shared my personal and insurance policy details which have enabled them to commit fraud upon me. I do not know why they had the need to do so, but it effectively makes the company, part of the organised crime racket.

I am now planning to register an f. I. R with the police, and complaint to the irda, to the economic offences wing, and to the ministry of finance, dept of financial services against;

1. Hdfc life insurance company : for deliberately sharing my personal info and indirectly helping them to commit fraud

2. S. B. Insurance borkers pvt ltd, address : d2 sector 3 noida, uttar pradesh, code 00556403, lic no 230, contact details : [protected]

3. S. M. C. Insurance brokers pvt ltd, address: 9 b, netaji subhash marg, daryaganj, delhi, code 00446466, lic no :289

4. Mr. Navin jain, agent of the above broker companies

I would like to reiterate that the truth in my statement may be inferred from the fact that i would not purposely indulge in losing my life cover and let my policies lapse and also loose the money from my original 2 policies (Super income plan and sanchay) and take additional monetary burden of all these policies and after the first year end up not paying their premium also.

Sir/madam,

I recently applied for a loan and came to know that my cibil score is 657, which is not eligible for loan. On checking came to know that a consumer goods loan has been taken in my name. I have given a complaint at nilambur police station and came to know that one of my colleague has done fraud action using my aadhar copy and pan card copy which he took without my consent and gave his own cheque to avail the loan (Loan number: [protected]). I hereby confirm that i haven't applied or signed any loan for any consumer products with hdfc bank or any other firm.

Please take necessary steps to change/cancel the above said loan from my name. Waiting for your reply to proceed further with the legal complaint.

Please do the needful.

Regards:

Thomas antony
Kollakkombil house
Edivanna post
Nilambur
Mob:[protected]

Hi i made a trasanction with my pazapp card for pharmeasy order of amount 485 rs.

But the transaction got failed and money debited from my wallet.

I mailed them 2 times at [protected]@payzapp.in

But i didn't get any response from them

Even after 12 days my money is still not refunded.

There is no customer support or any thing like it.

How they are still allowed in the market with all this fraud transaction and no customer support on that?

I am attaching transaction id as reference.

Payzapp registered mobile no - [protected]