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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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K
Kiran N Reddy
from Mudigere, Karnataka
Mar 20, 2019
Resolved
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Address: HDFC BANK DEVANAHALLI, 562110

Sir/madam, myself kiran n from bangalore. I have a savings account in hdfc bank, devanahalli branch and i own business regalia first credit card... I recently purchased a product from amazon on 07/02/2019 by accepting no cost emi for 6months from hdfc bank credit card.
The product was found faulty so i returned the same and cancelled the emi. But the first emi was already generated on 16/02/2019 and once i complain the same to the customer care they said me to pay now and it will be adjusted in the next statement. But now on 16/03/2019 again the bill got generated and again the emi is generated and customer care team is asking me to pay the bill...
This is very bad i have called more than 20 times to resolve the issue but no action is taken. Each person says different answers and has no knowledge.
The whole hdfc team is a fraud and cheating the innocent.
I have not neglected to pay any due till now and i personally have more hope and trust on hdfc bank that's why i am owning the account and credit card till now...
Please make me ease in this process as early as possible...

Thank you

Kiran n
Customer id : 66101319
Mob : [protected]
Apr 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We infer that our bank representative was in touch with you to personally address your queries regarding your credit card account on 20/03/2019 and the same was resolved.

-Zubin
HDFC Bank Customer Assistance
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    G
    gaurmanoj
    from Barmer, Rajasthan
    Mar 20, 2019
    Resolved
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    Resolved

    Address: 105, KANCHANJUNGA TOWERS, PLOT 18, SECTOR 56, 122011

    I would like to share that i have raised the complaint on hdfc bank compliant portel on 1st march 2019 post receivingattached statement with regards to debit of inr 4, 18, 956.26 dated 12th feb 2019 from my hdfc credit card without opting for auto debit facility. Received response from hdfc that this has been done because i have opted for this which is not true. After investing the matter internally with my office i came to know that hdfc is doing the same with other colleagues also by paying company airtel mobile bill through their hdfc cc. My concern is why this is happening with hdfc cc only.

    First of all hdfc bank approached for their stall in our office and given us this card around july 2018 and now we are facing mental aggravation for hdfc internal issue.

    Finally last night i have paid the outstanding dues which is not belongs to me since airtel has not reversed the full amount to my cc till date just to maintain my principle to pay all dues prior to due date and avoid any further harassment from the hdfc bank.

    I demand stringent action against the hdfc bank credit card division for the mental nuisance as well as the compensation for wasting my time to do all the unwanted correspondence w. E. F. From 1st march 2019 till date since i am very busy. For me time is money.
    Apr 20, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 20, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

    -Zubin
    HDFC Bank Customer Assistance
    I accidently transfered a huge amt on a wrong HDFC credit card number using an application callled cred from my bank account . Is there a way to contact the owner of that card so that i can ask for a refund . i am not able to reach any proper customer care help from hdfc side.
    Date of incident :14/3/19
    refund
    I have applied for credit card on 21st February but now I checked status and it is showing your card is Declined. HDFC declined my card without reason, please look into it.
    Hi,
    When I started HDFC account it was given along the credit card in Nov 2017 and just closed the card on july 2108. I request you to provide me the NOC form for my further process of any loan since I have paid the amount which was outstanding.

    Credit card no:*******2029

    Thanks & regards,
    Moganapriya. R
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      M
      manjunath praghna
      from Mumbai, Maharashtra
      Mar 20, 2019
      Resolved
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      Resolved

      Dear sir/ madam,

      I am manjunatha u, my ph: [protected].

      I was using hdfc credit card no: [protected].

      And this card validity was expired on may 2016. I have paid all the charges and outstanding amount, but same thing not updated in cibil score, when i applied for loan recently i came to know hdfc people not updated my credit card payments because of this reason my loan got rejected.

      I logged in hdfc netbanking and checked my credit card details there is showing -61 rupees i realized i paid extra, but when i check my cibil report it showing 993 rupees.

      I called hdfc customer care but they are not giving any proper reason (Worst banking experience).

      Here with i have attached screenshot for reference.

      Please check and do needful.

      Thanks & regards
      Manjunatha u
      +1 photos
      Apr 22, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and request you to send your queries along with recent cibil report to [protected]@hdfcbank.com to enable us to assist you.

      -Zubin
      HDFC Bank Customer Assistance
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        J
        Jasbir.Kaur
        from Delhi, Delhi
        Mar 20, 2019
        Resolved
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        Resolved

        Address: Thiruvanmiyur PO Chennai - 600 041, Chennai, Tamil Nadu, 600 041
        Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

        I do not want to use my hdfc credit any more and wanted to deactivate services as all time they are charging there igst and finance charges of approx 3000 to me. This is not a standard charges. Therefore wanted to discontinue there services but they are not deactivating the services. I will clear all my dues but full and final statement as nobody will pay that much interest. Worst services of this hdfc credit card
        Apr 25, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 20, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to clarify that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same: https://bit.ly/2k7MGwQ. We note that you wish to close your credit card. In the rare event if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful - HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

        -Zubin
        HDFC Bank Customer Assistance
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          K
          KavithaSampath
          from Mysore, Karnataka
          Mar 20, 2019
          Resolved
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          Address: Bangalore, Karnataka, 56008

          Hi team,

          I hold a a/c in hdfc bank, karthick nagar branch, i lost my customer id number. Kindly send my customer id through mail or contact me. As i need to make my payments using netbanking and i am unable to access my account without the customer id.

          Mail id [protected]@gmail.com
          Contact # [protected]

          Please do the needful at the earliest.
          Thank you.
          Apr 22, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 22, 2019
          HDFC Bank Customer Care's response
          The Customer Identification Number (Cust ID) is a system generated Number, assigned at the time of account opening. This is unique for each individual/ Business Entity and is distinct from the number of your Account(s) with us. All Accounts held in same name/ legal capacity are linked to the common Cust ID. However, we regret our inability to communicate your Cust ID through email due to security reasons. This is communicated through the Welcome Letter at the time of opening an Account or through the periodic Statements. Also, currently customer ID's are added in all reordered cheque books that are issued to the customers. You can retrieve the customer ID online by following below steps : Log on to our web site http://www.hdfcbank.com/ Select the NetBanking option and click on "Login". Click on "continue to Netbanking " Click on "Forgot Customer ID ?" sign next to customer ID field Enter your registered mobile number Enter your DOB or PAN card number Enter the text shown for security check Click on continue Enter OTP received and click on continue. Unique Customer ID is displayed upfront. Alternatively, We request you to contact the nearest branch or PhoneBanking Unit for assistance. Incase of visiting the nearest branch, we request you to carry your identification proof with you. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/2tRnN8M -Nadia
          Verified Support
          Mar 22, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          The Customer Identification Number (Cust ID) is a system generated Number, assigned at the time of account opening. This is unique for each individual/ Business Entity and is distinct from the number of your Account(s) with us. All Accounts held in same name/ legal capacity are linked to the common Cust ID. However, we regret our inability to communicate your Cust ID through email due to security reasons. This is communicated through the Welcome Letter at the time of opening an Account or through the periodic Statements. Also, currently customer ID's are added in all reordered cheque books that are issued to the customers. You can retrieve the customer ID online by following below steps : Log on to our web site http://www.hdfcbank.com/ Select the NetBanking option and click on "Login". Click on "continue to Netbanking " Click on "Forgot Customer ID ?" sign next to customer ID field Enter your registered mobile number Enter your DOB or PAN card number Enter the text shown for security check Click on continue Enter OTP received and click on continue. Unique Customer ID is displayed upfront. Alternatively, We request you to contact the nearest branch or PhoneBanking Unit for assistance. Incase of visiting the nearest branch, we request you to carry your identification proof with you. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/2tRnN8M

          -Nadia
          HDFC Bank Customer Assistance
          Customer id 9959824
          Amount of 268 deducted on 2nd mar2019 but the transaction failed at Flipkart.

          Transaction reference[protected]
          Date 2nd mar2019
          Amount 268
          Account Name : Pankaj Gaur
          Savings account

          Regards
          Pankaj
          [protected]@hotmail.com
          [protected]
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            K
            Karthik G.N
            from Bengaluru, Karnataka
            Mar 19, 2019
            Resolved
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            Address: Bangalore, Karnataka, 560062

            Hello team,

            I have lost my hdfc food plus and i have some amount in that card.

            Please transfer that amount to my bank account or send the new hdfc food card.

            Note: hdfc food card was issued when i was working in tcs and now i am working in other company.
            I have bank account in hdfc and you can also transfer that amount to my hdfc account.

            Details:
            Name: karthik g n
            Mobile no.: [protected]

            Thanks and regards,
            Karthik g n
            Jun 10, 2019
            Complaint marked as Resolved 
            Not yet resolved
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 20, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Anay
            HDFC Bank Customer Assistance
            Jun 10, 2019
            Updated by Karthik G.N
            Hello Team,

            I am unable see the reference number which provided in your message.
            Can you send in email.
            Email ID: [protected]@gmail.com

            Thanks and Regards,
            Karthik G N
            I applied for a hdfc credit card and I submitted all supporting documents and even I I got a verification call too. 3 days before I got a message from hdfc that We have completed processing your HDFCBank CreditCard App 19C[protected]N1..but status showing Decline. Please team let me know rejected or approved by email
            Thanks
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              B
              Budham
              from Muzaffarpur, Bihar
              Mar 19, 2019
              Resolved
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              Resolved

              credit card bills

              Address: Kolkata, West Bengal

              Dear
              I earlier complaint against my credit card bill of last four digit 6699, but continuously you are failed to resolve my complaint. Again i am asking about my full month wise bill against my credit card. However i am willing to pay you whole amount of bill charges then why i pay you minimum balance charge. So plz give my monthwise segregate bill on my email address and my correspondence address otherwise i will take a step against...
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              A
              Abhishek6480
              from Noida, Uttar Pradesh
              Mar 19, 2019
              Resolved
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              Address: 110089

              As i purchased one policy which hdfc life sanchay plan. The agent kapil chaoudhary make a false promise. 1. You have to pay 50, 000 for 5 years althogh the policy terms is 15 years but you have to pay 5 years and after 5 years you will get 4, 30, 000 and from second years onwards you will get 25% cash back as well on your premium paid. I received one policy doucment but he told me that you will be recieving 2 policy document. But when i recieved the document the benefit which he mentioned are not coverd in that one then he linger on me for 2 month for the docuement but finally when i contact the custmer care the told me that no such benefit is attache with poilcy.
              Apr 23, 2019
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Mar 22, 2019
              HDFC Life Customer Care's response
              Hi, if policyholder have any unresolved concern with respect to HDFC Life policy, kindly inform the policyholder to write us at [protected]@hdfclife.com from his/her registered id to have the same addressed.
              My policy number is 20897852 and I have not submitted any documents to auto debited my account and you how can process auto debited premium in my bank account.Please stop it.
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                N
                nachi82
                from Bengaluru, Karnataka
                Mar 19, 2019
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                My fastag customer id is[protected], from nowhere my wallet got debited for 335rs/- with the narration adjustment entry on 11th march 2019, i registered a service request through the form in the portal it selves not sure whether it was accepted or not i also wrote a mail to the support. [protected]@sahaj.co.in on 12th march, i have not got any response for the same however my wallet got credited for 200rs/-again with the narration adjustment entry on 12 march. On 17th march i have recharged another 300rs/- but at tolls my tag is black listed. Customer support number just runs music for minutes just to make fun of customers. Wonder on whose fantasy are adjustment entry's made without explanation. Being a loyal customer of hdfc bank for more than a decade i am very badly dissapointed with the service
                Dear Customer,

                Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                -Manoj
                HDFC Bank Customer Assistance
                I am poola Pradeep raj Bering customer id 73229871 with Hdfc have applied fastag for my car with the registration number TS07GP2664 on 27th March 2019, with a reference number of “HFR110328”. I would like to update my KYC documents for it as well.
                Dear sir

                my fastag not revived by 10 days and customer not support not used to fastag but revised
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                  Iamnaseem
                  Mar 19, 2019
                  Resolved
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                  Resolved

                  Address: Lower Parel, Mumbai, Mumbai City, Maharashtra, 400013

                  I would like to inform you that it’s more than years since i opened a nri & nro saving account but unfortunately i left my job in there and i was no longer able to maintain minimum.
                  As now i have again joined another company on new visa i would like to use this account and services.

                  When i filed a complaint they marked resolved without doing anything.

                  So i'm requesting to wave off my negative balance or close my account.

                  Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty or close my account).
                  Apr 24, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 22, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    I
                    Iamnaseem
                    Mar 19, 2019
                    Resolved
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                    Resolved

                    Address: Lower Parel, Mumbai, Mumbai City, Maharashtra, 400013

                    I would like to inform you that it’s more than years since i opened a nri & nro saving account but unfortunately i left my job in there and i was no longer able to maintain minimum.
                    As now i have again joined another company on new visa i would like to use this account and services.

                    So i'm requesting to wave off my negative balance.


                    Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).
                    Apr 22, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Mar 19, 2019
                    Updated by Iamnaseem
                    how can someone mark resolved the issue without doing anything.
                    Mar 19, 2019
                    Updated by Iamnaseem
                    Forgot about solving my problem HDFC didn't contacted me till now and they marked resolve.
                    Mar 19, 2019
                    Updated by Iamnaseem
                    Do i need to file a complain again...???
                    Verified Support
                    Mar 22, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      R
                      R V Kishore
                      from Coimbatore, Tamil Nadu
                      Mar 19, 2019
                      Resolved
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                      Resolved

                      insta alerts/ sms alerts not received

                      Address: Chennai, 600055
                      Website: Hdfcbank.com

                      Complaint reference number mumc[protected]. Am not receiving any sms alerts on my mobile number. I updated my mobile number on 5/3/19 at hdfc atm. I called the customer service and they said they have raised a complaint but i wasn't provided with any reference number. Today i have raised a complaint with the grievance redressal team and they gave me the above-mentioned reference number. The lady whom i spoke with gave me an option where i...
                      +1 photos
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                      S
                      sreevatsavbv
                      Mar 19, 2019
                      Resolved
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                      Resolved

                      Customer id : 56087430

                      I have applied loan in hdfc bank for 300000 and then it was processed with wrong entry of my name in records even though all the documents have correct information. Because of this, my ecs got rejected which in turn affecting my cibil score. I decided to take a top up on the same loan. I have applied for 12.55 lakhs and tenure as 60 months. But without any call confirmation, my loan got processed for 36 months of tenure.

                      I want pre-closure immediately without any charges applicable.
                      Apr 30, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 25, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

                      -Anay
                      HDFC Bank Customer Assistance
                      Mar 26, 2019
                      Updated by sreevatsavbv
                      Waiting for quick resolution. The worst process i have seen ever.
                      How can one sanction loan without customers approval and sanctioning it for 3 years if customer signed the form for 5 years.
                      Please act on this on high priority
                      Verified Support
                      Mar 28, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to visit nearest Retail Asset Branches and submit the request for closure.
                      For a comprehensive list of our Retail Asset Branches, kindly visit our site ( www.hdfcbank.com), click on " Locate Us > on the home page and select "Retail Loan Service Center". For any further assistance and for all your Banking needs, you may please contact your sales Manager Mr. K Praveen Kumar on [protected].

                      -Anay
                      HDFC Bank Customer Assistance
                      Mar 28, 2019
                      Updated by sreevatsavbv
                      Lwhat is the action taken against the incorrect disbursal made from hdfc. Please do memention the same
                      Mar 28, 2019
                      Updated by sreevatsavbv
                      I need this to be closed online as i have neer visited your branch for taking loan. Why should i visit your branch for closure alone. HDFC is doing fraud. Employees do these stuff for their benefits. I need HDFC bank to look into this issue seriously and take against the loan account manager who is responsible for this.
                      Mar 29, 2019
                      Updated by sreevatsavbv
                      This seems very unprofessional. I would make this fraud done by HDFC posted on several social media if HDFC is not going to act against this.
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                        R
                        rntiwari2975
                        from New Delhi, Delhi
                        Mar 19, 2019
                        Resolved
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                        Resolved

                        Address: house No.279 sector 16 A Old faridabad , harayana, Faridabad, Haryana, 121002

                        My self rabindra nath tiwari hdfc customer id 23899787, i am holding my accounts since 2006 & before. My salary accounts is in this bank only.

                        I have applied for loan from hdfc & given my all details like
                        Salary slip / form 16 a / aadhar card / my auto loan repayment schedule & other required document.

                        I am living in faridabad since 2006 & onwards. My aadhar was having old address & same has been given. I have online applied for my address change as i am living on rent in my locality.

                        Due to address match in aadhar & present, hdfc bank has updated my details in ric. Which effects my cibil. Please arrange to remove & clear my cibil from this fraud / wrong information

                        Though all relevant details have been provided, rented people used to move one place to another place. It does not mean they are fraud or giving wrong information. My salary is since credited in hdfc bank since 12 years & me working in same company since 18 year so all parameter should be checked to come at conclusion.
                        If any issues in document then i should ask to make it clearly instead o[censored]pdating in cibil & categorised me as fraudulent person. I am having all govt related document with valid proof id to clear this.

                        Please look into the mater & do the needful & remove fraudulent status from cibil & please update correct in your record & make free from ric.
                        Apr 22, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 22, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number, Complete address, Cibil report/control number and the reference id TWXXX. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                        -Zubin
                        HDFC Bank Customer Assistance.
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                          D
                          Devender Dubbaka
                          from Hyderabad, Telangana
                          Mar 19, 2019
                          Resolved
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                          Resolved

                          Address: H.NO.10-5-779/F, SAINAGAR, TUKARAMGATE, SAINAGAR, TUKARAMGATE, NORTH LALAGUDA, SECUNDERABAD, Hyderabad, Andhra Pradesh, 500017

                          I am holding hdfc credit card for more than 10 years and it has been maintained very well, for last 4 to 6 months i am not regular in payment due to my financial burden due to job changed with very low salary also incurred huge expenditure in house construction.

                          They are any how charging late payment fee and also huge interest, and above all even on repeated requests they are continuously / repeatedly not giving a minute gap and their executive "srinvias poonawala" # [protected] is calling very very frequently not giving us any time and reaching my house very frequently, i am asking him not to go to my house because i am not available there but daily more than 3/4 times he is comming.

                          My family and kids are facing much problem with this person, my kids also having their exams - inter & ssc. Even yesterday and today - 18th and 19th
                          He came for about 2/3 times, if our call is engage also in next 1/2 minutes he his comming to house and urgues like anything and says that he don't want to come but because he is passing this route he came. How can he can without informing i don't understand and always i am attending his phone.

                          More over their call centre woman staff are hell with harrasing is still too much, they won't listen and talk very rubbish, they make us to get angry by their words.

                          I request you and bankers that please give me 6 to 8 months of time and bank may charge with the interest as applicable and i will repay and see that full outstanding be paid i want to close this account for ever.
                          May 3, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Mar 19, 2019
                          Updated by Devender Dubbaka
                          "Srinvias Poonawala" # [protected] he has taken my wife's mobile no. from my kids and started calling in just next seconds if my phone is engage. And he is calling early morning when we are rushing to school/college/office. HE IS IRRITATING AND HARRISSING LIKE ANYTHING.

                          I am liable to pay my outstanding amount but I require some time as mentioned. I hope in next 4 to 6 months if they won't bothered I will repay with interest to the said bankers.

                          Please arrange to see that we won't get HARASSING calls and scolding with rubbish words.

                          Devender Dubbaka
                          # [protected].
                          Verified Support
                          Mar 22, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 49187504 for further assistance in this regard.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Mar 22, 2019
                          Updated by Devender Dubbaka
                          std code ? 040 is wrong
                          Mar 22, 2019
                          Updated by Devender Dubbaka
                          Hi,

                          on 19th March, I had deposited cash of Rs.9, 000/-, against minimum about of Rs.11, 500/- and informed the same to the srinivas executive and also send the message and I had told telephonic and also through message that the balance of Rs.2, 500/- will be arranged by 25th or 26th monday/tuesday and asked him not to call.
                          But again is calling restlessly and continuously keeping me engaged and allowing me to work in my office with irrate voice
                          Zubin,

                          The number you have provided is not working, please verify the no. before sharing the contact no. henceforth.

                          Dubbaka Devender Goud
                          # [protected]
                          Secunderabad
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                            A
                            Akshay_S123
                            from Gurgaon, Haryana
                            Mar 19, 2019
                            Resolved
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                            Resolved

                            fraud call

                            Address: New Delhi, Delhi, 110017

                            I received a call from an agent of hdfc life insurance who identified himself as sanjay gupta from mobile number: [protected].

                            He claimed i had taken the 'classic assured plus plan' policy in 2013 for which i had paid rs. 50, 000 as premium of which i have no recollection whatsoever. He asked me why i had discontinued the policy and that i could now continue or take a refund. As per him the policy number is 23485359 and the...
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                            Tapo Gyamar
                            from Bengaluru, Karnataka
                            Mar 19, 2019
                            Resolved
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                            Resolved

                            Address: Defence Residency Temple, Kattigenahalli, 560064

                            An amount of rupees 1356/- was deducted from my hdfc bank account (Debit card) and was notified me as itunes. Combill billing address. Please give me a feedback about how to get a refund and get deeper into who did this. It happened today i. E. Tuesday, 19th of march, 2019. Took place around 10:55 am. It happened many a times. I have a fixed deposit for debit card saving limit. Still i have faced these problems again and again.
                            +1 photos
                            Apr 23, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 22, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have checked our records and confirm that said amount is debited towards Itunes, request you to confirm us if you have subscribed for ant services from I tune if not Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              K
                              kri_kk02
                              from Pune, Maharashtra
                              Mar 19, 2019
                              Resolved
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                              Resolved

                              Address: 600041

                              Dear sir,
                              I am krishnakumar shukla.
                              Applied for hdfc credit card agianst credit card.
                              Application reference application reference no is. 19c[protected]w1.
                              All documents were ok, but hdfc decline the application.
                              As per guidelines of rbi, i am authorized to know the reason for card rejected, but call centres are saying some internal reason and bank policy.
                              Could you please let me know the reason for rejection.
                              With regards

                              Krishnakumar shukla
                              Apr 25, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 19, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in any way on your credit standing or your financial stability.

                              -Anay
                              HDFC Bank Customer Assistance
                              Please tell me process for resetting of pin for hdfc food card plus via online or atm
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                                V
                                vikash1108
                                from Chennai, Tamil Nadu
                                Mar 19, 2019
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                                Address: HDFC Bank Ltd., New Bldg; "A" Wing 2nd floor, 26-A Narayan Properties,Chandivali Farm Road, Off Saki Vihar Road, Chandivali, Andheri (East), Mumbai- 400 072, Mumbai City, Maharashtra, 400 072

                                Re:'hdfcsl=[protected]' policy no. 21239517

                                Dear sir/madam,

                                This is vikash kumar and i bought a policy by hdfc life (Policy no mentioned above).
                                I am not interested to keep such type of policy. I want to cancel it and refund my transaction amount in to transaction bank. I am regularly intimated to hdfc via email to cancel my policy and proceed for refund as soon as possible but there are no any positive feedback by hdfc.
                                So, i requesting to you to cancel it and credit my debited amount into transaction account.
                                +1 photos
                                HDFC Life customer support has been notified about the posted complaint.
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                                  R
                                  Ramit Paul
                                  from Kolkata, West Bengal
                                  Mar 19, 2019
                                  Resolved
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                                  Resolved

                                  Address: Rajharhat Gopalpur, 700048

                                  Hi,

                                  I received a text saying i owe money to ashish security private limited, i am sure this is fraud as i have seen one case study like this in your website.

                                  I have attached two text from bank, kindly assist as i have not signed any form or took no loan from any company mentioned above.

                                  Regards,

                                  Ramit
                                  +2 photos
                                  May 7, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 25, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                  -Nadia Customer Assistance.
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