HDFC Bank Complaints & Reviews

Please check that as per this reference number the complaint against unauthorised transaction done from my credit card has gone in my favour. It is logic that any late fees, igst and taxes against that transaction should also be waved off. But i have been told to pay that. Does that make any sense? If you agree that i have not made that transaction then why should i pay any other fees applicable on that transaction? Because of this issue i terminated my account with hdfc. I had raised concern on this but nobody replied on same. The collection department never picks up and gets disconnected automatically. Please resolve this issue

Hi,

This is to inform you that i had a salary ac with hdfc bank back in 2014 (Account number - [protected] name - vikas mishra) which i used for couple of months and then had to leave the job because of some medical emergency i was also given a credit card from the same hdfc bank with credit card number - [protected] which i payed until i can but because i was not physically fit had no job or source of income situation came to keep this bill aside later when i started working i payed all my dues with all interest and late fee towards the credit card i had with full amount with no settlement i also have an noc for it which i have attached with this complaint. Now when after i did all this and went to the bank to close the ac to close the ac as i have cleared ally dues they denied to help me saying that they cannot do anything from their end as it still shows a lien bal of my credit card and asked me to call customer care for further help which i did as my nearest branch of hdfc advised me when i called customer care they asked me to visit the nearest branch now today is the day that i have visited all the hdfc branch in my district of prayagraj and nobody is willing to help but giving me a new story to run around. So now only help requested from you is to please remove the lien balance from my hdfc ac mentioned above asap after verifying all the dues that i have cleared so that i can open a new hdfc salary ac for me which my company is requiring on urgent basis so please do treat it as high priority or else i would have to loose this job of mine.

Thank you,
Regards
Vikas mishra
Mob - [protected], [protected]
Hdfc account number - [protected]
Ifsc - hdfc0000929
Credit card number - [protected]

I am a card holder of diners club credit card.. For amc to be free i was told that i need to pay any kind o[censored]tility bill like post paid telephone bill, for that i can use the payzapp app, but when trying i m unable to use the service, msg is showing that only visa, master or rupay cards are accepted and this type of card is not supported.. The card given to me is pulse discover.. How to pay my bill now?? I have been given plenty of other wrong information before also.. Like emi facililty i was told is there but later on i got to know that there is no such facililty for this type of card.. Pls see that i get to pay my utility bill through payzapp.. Otherwise i will have to surrender my card asap..
Plenty of times i have called up customer care inspite of that not getting required support.. Pls advise how to pay my bill through payzapp so as to make my amc free.. Or if any other payment mode also there pls confirm..

I have received notification on Dec’18 that my Card getting re-new by HDFC Bank as per RBI guideline with Chip Debit Card and running Card will deactivate.
In the same I have received Docket Number through SMS in Dec’18 that card has been dispatched by HDFC Bank but somehow we did not received Debit Card and I have cross check on www.indiapost.gov.in saw that Packet Loss again I had register complaint on Feb’19 vide complaint No. DELC[protected] in this issue and HDFC executive confirmed that issue will resolve in next 7 working days again I had call to CCC Number they confirmed New ATM Card issue without any charges will deliver in next 7 working days and received docket number EB[protected]IN (28TH Feb’19).
After 7 days again I called you on your help line after check new docket EB[protected]IN on www.indiapost.gov.in and found HDFC Team booked on wrong Pin code 230128 which is not belong with our communication. Correct Pin Code is 230129. Same thing I told you multiple time your executive they did not agree and ignore.

Haiii Prasath from Chennai... Am used credit card Last 2yr... Few Month Before to this Month overcharge my card.last month payment 12700 am paid this month paid 16850 total Availbel limit
29550. Yesterday Am check my balance only 12000 Am very shocked Am asking customer care its Not a give proper response so kindly pls support. Or I will Go Court... Then U not Corrct Answer i never paid u r payment.

I am a HDFC bank credit card holder . The bank has auto debited Rs.2499/- from my credit card number ending with 6119 without my consent on August 06, 2018. I am not interested in this service and don't want this membership any more. So cancel the membership and refund the fee.
Relationship No.2431916

My account has been debited 20 days back while making payment for rs. 200 through hdfc net banking. But transaction failed. I tried another two times to make payment for the said amount. Transactions failed. Totally rs. 600 has been debited from my bank account. But no refund was initiated. Finally i made payment using my debit card. I want my rs. 600 back.

Data of Incident - 06-Mar-19

My name is C Anand (Credit Card # 5459 XXXX XXXX 3025). I made a transaction at RPS*LASYA PRIYA KIRANA HYDERABAD on 06-Mar-2019 for Rs. 20, 000/-. But as per the Credit Card Unbilled Transcactions on HDFC Bank website, the transaction amount is showing as Rs. 40, 000/- (2 transactions of Rs. 20, 000/- each but I made only 1 transaction). When I contacted Customer Care of HDFC Bank, they informed me that I should pay the amount shown in transaction which i cannot do as i have not made transaction 2 times.

Please check and arrange to remove 1 incorrect transaction amount of Rs. 20, 000/- from my Credit Card transactions.

Below listed are attached for your ready reference:
1. Transactions history JPG copy.

Hi team,

I have made below product purchases in reliance retail limited (Reliance digital, ramamurthy nagar, bangalore - 560043).

I didn't get my cash back to my account. Please find below transaction details.

1. Samsung refrigerator
2. Samsung washing machine
3. Bajaj majesty kital

Bill details:
Purchase date is 07/10/2018
Total product cost: rs.60828/-
Contact#:[protected]
Payment ref no#:[protected]
Card ending - xx2608

Regards,
Jagadish. M
+91-[protected]

There was an issue while withdraw rs.4500 from atm at burgur on 31/12/2018. I did not receive the amount but its get debitted from my credit card account. I have raised credit disput request and sent sent multiple mails and followups, this issue was not resolved for more than 2 months. Please do the needful and let me know how many months required to resolve this issue.

I have been maintaining my salary account with HDFC Bank since 7 years, last week was the first time i forgot to maintain the balance in my salary account[protected] even if i have due of 6416 rs of personal loan emi, for which they have charged 600rs of late payment fee which is un ethical way, they should atleast consider and excuse for the first timers, it could happen with anybody that they forget to maintain the balance sometimes, i have lost faith them due to this, this is not at all a fair approach to deal with customers.request to suggest on this issue.

This is Reg. Reference number HFR107709. I am an existing savings account holder with HDFC and I had applied for fastag on March8. I got a confirmation msg saying I will receive the fastag in 7 days. Post 7 days, didn't receive the fastag and there was no communication from HDFC. I called up customer care and I was told that the request is on hold since the kyc is pending.

Disappointed that no one told me about this until I called up customer care. The customer support executives were not at all helpful in resolving the issue. Appeared as if they were blaming the customer for not having the 6th sense of sharing KYC. also I was asked to send the KYC docs to fastag.[protected]@insolutions.com. they were not ready to transfer the call to some senior executive who could help as well.

Shred the documents and requested speedy response to help me meet my objective of travelling with fastag, guess what - no response from there too.

Worst experience ever with HDFC Bank.

I applied for opening of ppf account in hdfc bank online on march 07, 2019. However my account was opened in anna nagar branch, chennai. Whereas i reside in delhi. I cannot go to chennai everytime i have some issue with respect to my ppf account. So, you are requested to transfer my ppf account to my home branch in delhi where i hold savings account....

Respected sir/mam

I had applied for a credit card though hdfc bank, meanwhile you had send it to me also through blue dart couriear, the awb no. For my card is :-[[protected]]. It has not been deliverd to me, kindly look at this issue and help me out. And deliver please this address - kalasha pg, 19th cross road, 7th main, btm 2nd stage, bangalore. 560076. Contact no-[protected].
Thank's...

Hello,

I have tried to close the card, so I have tried to settlement customer care for more than one week from March 2nd 2019 to March 14th. but no proper response from customer. still i did;'t get any single call from customer care.can you please arrange me the call from customer care. Really i am very suffering due to this issue.i have no job right now. if i missed to cancel this card, they will put some late fee charges also.so can you please help me to close the card asap.

Customer ID :[protected]
Wallet ID :[protected]
Fastag number : HFR042097

Date and amount of the disputed transactions :
1. Date: 21-Dec-2018 Transaction number: [protected] - 140 Rs deducted but actual transaction amount is 20 Rs
2. Date :12-Mar-2019 Transaction number: [protected] - 60 Rs deducted but actual transaction amount is 20 Rs
3. Date: 14-Mar-2019 Transaction number: [protected] - 60 Rs deducted but actual transaction amount is 20 Rs

I am getting 6 to 7 calls calls daily from HDFC for personal loan. All from Bangalore. I have blocked several numbers but they keep calling from other numbers. Some of the numbers rhat called me are:

[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]

Even after putting up my details in the HDFC website for blocking calls...

ஐயா

நான் தங்கள் வங்கியில் வாகனகடன் பெற்றுள்ளேன்.இதுவரை சரியான முறையில் தவனைகளை செலுத்தி வருகிறேன். 8 தவனை முடிந்தது. ஆனால் தங்கள் வங்கியில் எனது வாகனத்திற்கு உரிய ஆவணங்களை தர மறுக்கின்றன.அனைத்து தவனைகளும் முடிந்தால் மட்டுமே தருவோம் என்று கூறுகிறார்கள்.இல்லை என்றால் எங்கள் நிறுவனம் மீது நீதிமன்றத்தில் வழக்கு பதிந்து வாங்கிக்கொள் என்று கூறுகிறார்கள். நீங்கள் என் புகாரின் மீது தகுந்த நடவடிக்கை எடுத்து அசல் ஆவணங்களை கிடைக்க செய்யவும்
நன்றி இப்படிக்கு
நா.ஜோதி

கடன் கனக்கு என் : 58670142
கடன் கனக்கு பெயர் : நா.ஜோதி
வங்கி கிளை. : தருமபுரி (Hdfc)
மாநிலம் : தமிழ்நாடு

நா.ஜோதி
[protected]
[protected]
[protected]

I recently activate my new hdfc bank account on 23 feb 2019 and my salary credit on 11-march-2019... Now debit card decline my withdraw payments and online transaction say to contact to branch your account is freeze due to non debit... This stupid system freeze my account within one month of activate account... I want my account unfreeze as soon as possible... If not possible give me my money and close my account...
Name-kashish bhardwaj
Hdfc bank leela bhawan branch
Phone number-[protected]

Sir
I am a customer of HDFC bank.
I dont want to take oneassist membership as message convyed to me that membership is added on with credit card ending 1077.
Please make it cancal as i dont want to add it with my credit card.
As earlier i thought it is essential as when customer care call person had called me.
Its my sincere and humble request to you to make it cancel.