HDFC Bank Complaints & Reviews

Chq no 555140 amount 259471 gone missing by hdfc bank hewitt road, lucknow branch. The instrument was deposited on 7th march 2019 at approx 7:00pm in the drop box of atm attached with the branch and the manager is saying that is not my responsibility that the cheque has gone missing since it was dropped in the drop box. Is the drop box not a part of bank? I will take legal action against the bank for harassing my father and me.

Hi,

Without my knowledge they were processed insta loan using my credit card. I made call to the customer care and my personal banker, they were confirmed some issues in the systems. They were given confirmation like will revert all the loan related transactions including gst, but the gst amount got deducted from my credit card. Why i need to spend the gst amount with out using the money.
I made a call to customer care, they said please drop an email to customer care services. Same i did but no response.

Request please provide more information on this.

My contact details : [protected]

Thanks,
Karthik. M

Today i have received the massage from hdfc bank that the ecs mandate not processed but i have the money in my account and the money did not deduct from my account. My loan number :-[protected] and this the loan number which is taken by me. This is the loan of my mobile phone and i have balance in my account. So please look after this matter and revert in my mail id:- "ali. [protected]@gmail.com".

I need help to get my customer id and transfer funds from the bank account. I have an account number [protected] registered with the phone number [protected].
I moved outside india and this number got deactivated. I have misplaced my customer id and cannot login to the account not reset the password as the phone number is not active anymore.
Please help me on this.

Hi my name is Kinjal jivani
I had applied for a PL 10 days ago but still im unable to get any info on the same

Appref no - hbl[protected]

The loan is also principle aprvd as per the email rcvd but still no update on the same.

The sales mngr doesnt pick up calls and the customer care exec dont have infrmtn so should i wait or try others.

I want to close my credit card permanently because we are paying yearly charge unnecessarily. Last year we have paid 1600 and this year also same without using my credit card. Please go ahead and close the card. We don't want to continue. When we are trying to reach customer care no response from them. So requesting you to close it asap. So we can save from unnecessary payments.

Customer id is[protected] and wallet id is [protected]
I am unable to login. It says invalid user id though i have selected wallet id as id type. When trying to reset user id or password the site doesn't work. What other ways of recharge can be made? The tollfree number is anyways busy. Please help me out to get this resolved to contribute using the service.
You have the most useless stone-age website in https://fastag.hdfcbank.com/RetailRoadUserLogin#. consider changing the website developer.

I have problem in logging in with the correct password. Then if i try to proceed with forget userid or password, it does not work. I am not able to login and recharge. Please help me to understand how am i supposed to make it work.

If you have no solution, i am going to go for another bank/vendor for this.

One month has past, but still struggling to get back refund amount.

For rs.5000 i am struggling so much, i have to put so many reminders. I can imagine if it would have been my claim amount than my family would never get the money. Please understand this is my money which i am asking a refund.

Last 10 years i am using nri and nro account with hdfc bank, never faced such kind issues with the banking, but today i can see that hdfc insurance company is worst part of hdfc bank.

These are the escalation matrix

"aniket lawate"
[protected]@hdfclife.com, [protected]@hdfclife.com

But these guys even dont know how to check refund request processed or not.

Dear oneassit team,
I have a credit card from hdfc bank since 2014. That time i don't activated any insurance plan on my card. After three years how to activate one assist plan. I call the hdfc bank customer services number but not resolve my problem and i call one assist customer services number also he given complaint and give complaint number but also then not resolved my problem.
Without my permission how to activate one assist plan. Please cancel my one assist plan. If you ignore my complaint i go to consumer cort.

Regards
Kiran bashaveni

I do not made any transaction of 1000/ at petrol pump today but money for deducted from my hdfc bank account without my knowledge... I do not make any purchase today over there... Last month i made payment for petrol over there with my debit card... How they can deduct money from my bank account without any reason... Plz help me to get my money back...

Hi my name is kinjal jivai
I had applied for a persona loan on 3rd of march and still i have not recieved any update on it..

Customer care is of no use they will only send you to the sales team and they will not update in any case..

Send mails to piyush. [protected]@hdfc but still no revert on it..

Loan app no[protected]Principle approved for 2 lacs mail recieved)

I have applied for personal loan for very small amount 60000 rs and told to give at the rate of 12% but they provided at 16% and promised that they will reduce to 14.8%

My personal banker was very worst and not picking my calls.. Also swathi is the person from bangalore who processed the loan with high interest and more delay

Please help me in this issue
Loan number:66118304

Hi! My debit card has been freezed because of delayed credit card payment... The same has not been notified to me. Now that my account was credited it shows a ledger balance and available balance. However when i try and withdraw money from the availabe balance it says 'insufficient balance'. This is the second credit amount and its very concerning. Request you to unfreeze the amount asap.

This is with regards to correspondence reference number: [protected], complaint no:[protected] in hdfc correspondence emails.

Some time, around the 1st of this month (March, 2019) or the last date of last month (Feb, 2019), my saving account was blocked for withdrawal. Distressed, i called hdfc customer care.

Then, from 1st march, 2019 onward to 6th march, 2019, i was told by customer service representatives to either get loan or clear the minimum dues of 16000/- rs. To release the hold on account. And i did the latter, that is, clear the minimum dues.

But, instead of releasing the hold on my account, i am being told by the hdfc team from 7th march onwards that my account has been marked as "lien". And that i have to pay the entire amount to remove the blockage.

This was shocking!!.

Also, finjal of the collection department has confirmed the same about miscommunication between their departments. And even after admitting their mistake, they insist on keeping my account on hold. Add to that, she was hostile, blaming me for missing my dues!.

Due to lack of opportunities, i was living hand to mouth for two months but, now, having found a job, i intend to pay my dues in accordance, but am account has been blocked. Also, please note, while the account was blocked, the house rent money of 2 months was deposited to my saving account. And now, i can't withdraw and am facing eviction in a few days, if this matter is not resolved.

As a customer, i cleared my minimum dues as instructed by the representatives. But, now, i am feel cheated and lied to and am being harassed further for missing my dues. Please release the hold on my account.

I have received a message from hdfc bank and i have never submitted any mandate form.

Dear customer mandate reference no: hdfc[protected] issued to akara capital advisors p ltd with value rs. 507726.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Please help me as a matter o[censored]rgency.

I have a credit card under the name of somya sengar which is now blocked due to outstanding payment. I have a pre ndc letter from the mumbai office from mr. Sanjay kulkarni regarding the pending amount and i have been giving monthly installments of the same. Now i want to negotiate and make a full and final settlement payment for which i need to speak with some senior person from the credit collection department. I was in touch with mr. Ravi from the concerned department however i am not able to get through him as i have lost my contacts. I tried calling the delhi office, bombay office and also lucknow office but nobody could help in connecting me to the concerned person who will take this forward saying that my case doesn't belong to them. My card was issued in delhi and currently i am located in lucknow. All the executives that i have spoken with are just saying the same thing that we cannot help you with any contact number of any person because we do not know who that person is and where does he sit and we can't take your call forward because we do not have your case with us. When requested for a contact number of someone senior from the department for further help and discussion they denied this request as well. We as customers do not expect such responses from organizations like hdfc being in the service industry. I would request some authorized person from the department to call me back on [protected] for further discussions, closure and settlement. I expect a call back by tomorrow morning please before escalating it further.

Sir I am having already fast tag and I was trying to renew it but by mistake second fast tag issued to me . I want to cancell second one. How can I do. Kindly inform me. As I am continue using old fast tag that’s why want to cancel the second one issued to me. I am trying from last 10 days to solve this problem but failed.I shall be thankful for this.

My name is mangal from bhiwani, i want to open a savings account in hdfc bank. So i visited hdfc bank today 11.3.19 for account opening. I talk to ayushi sharma at the welcome desk for my account opening in zero balance, but they refused we do not open any of the above zero balance accounts. I need an account with zero balance. Please help me and solve my problems.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8824 without my concern on date:08/03/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :
Name :- p. Karthik
Mobile no. :- [protected]
Credit card number ending :- 8824

Dear mr. Ravi muksherjee/
I have received 2 sms notifications regarding that there is payment made from my card no.[protected] of rs.10000 x 2 in vakola on 05/mar/2019

But i havn’t made any such payment anywhere, i already informed your customer care team and they process for blocking of card and hotlisting (Dispute of payment), they have provided me reference no. [protected].

I have also register my complaint with police department, copy of which already sent to your customer care team..

My request to you is please process it on high priority, as the fraud amount is too high (Rs10000 x 2 = rs.20000)

I am a very old customer of hdfc bank, please trace the fraud and settle it early to avoid unnecessary harassment.

I also want to know the exact reason and want to understand the why it happened.

Please find attached the police complaints which i registerd with nearest police station and with economic offence wing and dispute form too.