Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated Apr 22, 2024
Complaints 32724
Resolved
18403
Unresolved
14321
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 752

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Murali Hebbar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps account

I created NPS account via NSDL online and provided HDFC savings account bank details. NSDL has sent intimation to HDFC to confi my KYC. Its been more than 20 days and they havent responded, due to which my NPS account is frozen for further contributions. Financial year is ending and i need to make further nps contributions to avail tax benefits. Have written email to hdfc support and gotten no response yet
PRAN:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sadanand Gouri
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

part payment of existing loan

Address:Mumbai City, Maharashtra, 421302

I have loan of 7.5lac with tenure of 5 years where i have paid 25 months of emi and now i want to make part paymeny of the same, but the bank denies it saying that the option is not available for old applicants which was never mentioned.
Its like forcing me to pay the extra amount of intrest, i have visited their branch just to know that they do not have the loan accounts in their systems and asked to reach phonebanking which is only...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Robin Poulose
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

netbanking reset password

Address:410209

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Ps: this used to work earlier, i have had...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kumar Ayas Tripathy
Report
Copy

statement of my two wheeler loan

Address:755024

Dear sir
It is to inform you my two wheeler lone a/c
No[protected]
Is with you, and i have not recived lone statement so i reaquest you to e mail to me at earliest so ican file my tax return

Thanking you
Yours
Satya sagar tripathy
Muraripur, thanual
Ps/dharamsala
Jajpur /odisha
Pin-755024
Mo-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dinesh nvn
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction done without authentication

Address:Sainikpuri, 500087

Today to my surprise there are debits from my account of almost 7900 rupees for which i have not used my card. It is shown in description as
. Dc intl pos txn markup+st
.. What the hell is this transaction in my account. I want to know the details in priority and give back my amount to me.. This is not fair for a bank to debit such kind of amount. I want my money to be recovered as soon as possible.

Regards
Dineshbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Som Vir
from Gurgaon, Haryana
Report
Copy

credit card

My name is SOMVIR and cc ref no. 19B205*********0QT
I applied on 20/02/2019. Two days back i received sms verification and address verification, they said eveything is okay, we will update the details . THAN today(01/03/2019) i got the call verification and sad all is done. When i checked the status at evening, it is showing decline....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atulpund25
from Nashik, Maharashtra
Report
Copy

regarding credit card

Address:4220013

Dear sir /Madam
I have credit card of HDFC bank. On 1 February 1 I have paid my credit card bill of RS.1983 but from bank it was deducted twisly.
As per HDFC BANK extra deducted amount will minuses from next bill.
But I facing issues
HDFC taking more amount from me.
I am trying to call customer care, but they are not picking call, they holding my call for 1hrs.
And bank taking late fees
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rroshan214
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs. 3700 on hold from the bank without my approval

Address:560043

Inr 3700 from my account is kept on hold without my consent. I tried reaching to customer support but they told they can't release it and it may because of deemat account. I am not using deemat account and asked the contact person to close it more than twice. Also there was no fee involvement conveyed to me while opening the account.
Please check my account and release the amount.
Name : rakesh roshan
Contact: [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit Bardia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund on failed transaction

Address:788001

I have made a flight booking on 9th feb 2019. The transaction was failed and the amount was deducted.

I received an email "your flight booking has failed.in case of your amount being debited, refund shall be initiated from smartbuy to your source card within 5 working days."

After 5 days, i started reaching out to them from 18th feb 2019.

First, they emailed "we have received your refund request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zahid Muzzafar
from Delhi, Delhi
Report
Copy

neft transaction not cleared

Address:Delhi, New Delhi, Delhi, 110025

Hi I made a transaction to my SBI cresit card from HDFC account but the same is not credited to the card. Below are rhe details:

HDFC Account # [protected]
Amount Rs.7200
Transaction date 28 Feb, 2019
Transaction # N[protected]

Please clear it by EOD as i can incur late fee charges for paying late....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushant Gijare
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conversation of saving account into salary account

Address:Pune, Maharashtra

Hello my name is sushant gijare my employer applied for behalf of me to convert saving account into salary account because i already have an acount (Savings) into related bank. After 12 days there is no reply, response, feedback from concern branch, so i called relationship manager
As per i mentioned below and even he was not giving satisfactory answers to me

Dilip rathore
Relationship manager - imperia bankingbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditya642
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue noc after full payment of credit card

I was holding hdfc credit card number [protected]. Due to financial difficulties i breeched the settlement duration and it got cancelled.in last month i have done the full payment of outstanding amount of my credit card. The full amount was rs. 46820 (Forty six thousand eight hundred and twenty rupees). Inspite of my full payment of the of the total outstanding amount, i have not received my noc. Neither my account is updated in cibil....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
salaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted by online shopping

Address:Indoco Remedies LTD, Village Katha, Solan, Himachal Pradesh, 173205

Dear Sir
मैं जब 21feb. 2019 को ऑनलाइन शॉपिंग कर रहा था तो मुझसे कार्ड नंबर पुछा और पिन पूछा गया मैंने लगा कर सबमिट किया परंतु आपसी कोई जवाब नहीं आया और मेरे पैसे ₹5250 कट गए और मैंने उसी...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish02869
from Delhi, Delhi
Report
Copy

one assist membership cancellation

Address:H 93/4 First Floor Shivaji Park, New Delhi, Delhi, 110026

Hi team

Would request to please cancel my one assist membership as i am not using it. I have previously also requested one assist to cancel & deactivate membership.
I have received debit amount of inr 1299 against same. Please note my details as follows;

Name: ashish malik
Contact no: [protected]
Card ending: 8787

Your quick response in this regards will be highly appreciated....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MadhurimaAdhikari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc credit card / received wrong credit card

Address:560076

I had applied for a regalia first credit card. The verification was done right but yesterday when i received it, it was a dinersclub international-clubmiles card.

I tried reaching the customer care service but could not connect. The executive who i was in touch with, isn't responding/reachable either.

Please guide me on how to procure the card i had applied for replacing the one i have with me.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeshkannan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan closed its not updated in cibil

Address:hdfc mg road trivandrum, Thiruvananthapuram, Kerala, 695032

Sir
I take a loan from hdfc bank from suddenly i lose my job i cant repay the some of amount around 75000 balance
The i came from abrod and close the loan and settiled down in the mg road ground floor trivandrum and they give the closure letter also
But they will not update the systemtill its showing the loan write off and pending in the cibil report kindly update inthe cibil report and do the need ful action
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranit_93
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a/c on hold from last 4 months

Address:121/5, RABINDRA SARANI, NEW BARRACKPORE, KOLKATA, 700131

I'm having 2-wheeler loan currently active to my a/c of hdfc bank & had few emi due previously. But in january-2019, i've paid all the amounts including my emis and credit card bills, everything.

But after clearing all the amounts, they are now refusing to unhold my a/c.
I've followed all the steps or procedure they've asked me to do with this regards, but issue remains the same.

I didn't get any response...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shabham
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:Fatehabad, Haryana, 125111

I ordered a product from best of indian website and which i return. The merchant say that they have processed the refund but still didn't receive refund amount and the merchant give me bank reference number which is[protected]. Payment is done from hdfc bank netbanking. Pls look into matter as fast as possible.
The merchant say that they issue the refund on 14february but still didn't receive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shreyas puthran
May 9, 2021
This thread was updated on May 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving my relieving letter

Address:2nd floor kamal nivas building, Achalkar compound, v.p road, near Andhra Bank, Dombivli(east), 421201

I was working with hdfc life, my employee code 171067. Its been 4 months i haven't received any relieving letter. I tried contacting hr they are not responding, i tweeted this issue even they are not responding. I went to hdfc life office Deonar( navi mumbai) they gave me a number ..i tried to contact him he said he had raised this issue but still i haven't received my relieving letter now when i call him he dont pick up my phone. One day...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
C
clint george
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

breach of privacy

Address:400064

My personal mobile no that is registered with the bank is attached to another customer within the bank. I got a call from the credit card collection team stating that i owe the bank nearly 1 lakh rupees. When i inquired the name on the ac it was some vijay. When actually my name is george. I asked the rep to clarify. He had no answers. I am very worried how this bank operates. How safe is the system...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy