HDFC Bank Complaints & Reviews

Hi,

I had made an complete payment of my credi card outstanding of rupees 45885/- on 11 april 2018.
I had requested to wave off the minimum due, around 2k for the paid outstanding amount but, this was not taken under consideration by the customer service rep. And that has been now multiplied to 5k. And my cibil score has been dropped down for even when i have paid the complete outstanding amount.
I even stanc credit card where they wave off the minimum due, if paid the outstanding within the due, date but, the hdfc reps were pitching me to make that payment even when i cleared the outstanding. This is a bad way of business hdfc.
Now, i request for clear my cibil score.
Please see below email from hdfc after payment.

Card no: xxxx xxxx xxxx 1970
Payment amount (Rs ps): 45885.00
Payment date: 11th april 2018
Payment through: scb netbanking
Transaction identification number: lscb[protected]
My phone no [protected]
Melwin. [protected]@gmail.com

Hello sir,
My self shiva kant mishra, without my permission opening my demate account... And i have already colsed demate account then why deduct my balance.. 1299rs from my account.. Pls refund my amount. Branch vibhuti khand gomti nagar lucknow... Without my permission why opening my account plss tell mee. I request to humble pls refund my deduction ammount in my account my customer id is 67685248...

I received a call, from [protected]
Yesterday, 09.03.2018

"i am calling form hdfc life insurance. You have taken a policy called 'classic assurance plan' on 22.3.11 policy no. : 15259960. You have paid only first time rs. 50000. After that no premium has been paid for 7 years. So you have to pay rs. 3.5 lac.. We have recived message for cancellation of this policy as so much time is over. If you go for resettlement you have to pay first 3 premiums i.. E 1 lac and then can continue for 7 years. If you don't resettle witjin 1 week you will get only 5% of your paid amt. (50000) and neither hdfc nor you will get balance. It will go to irda."

He gave me name and phone no. :nitin rastogi ([protected]) of regional head. He e told me to call this no. And tell my decision.

Today when i called this no. He said it might have happened that when policy was taken agent told you it is one time only so you have not paid.. He conveyed my redience address (Which was in 2011) correct. Date of birth, my name correct.

I told him i have not received any document or mail id. He said no mail id is mentioned there in policy document.

He said a verification call will come to you from hdfc mumbai.

Today after 1 hour i received a call from
[protected] stating he is from hdfc mumbai. He told me that he will send someone to my house to fill form and collect cheque of 1 lac else it will not settle. Luckily i called your helpline to confirm wherein i was conveyed that it is fake call. But same telephone no. Other persons have also complained. Why no action against this person or number?

I have paid the settlement amount. But they have not even given any letter for an acknowledgement. However, the hdfc girls are torturing me daily to pay the amount which i have already paid on jan 31 2019.

Please let me know how can i get the letter from the bank.

I have sent several emails but no response. I have contacted customer care many times, but no use at all.

Ridiculous bank i have ever seen. The government should ban this bank. I can write a letter to pm in order to request ban this bank and punish them. The people are suffering like anything because of their torture.

Thank you
Kavya t g

Hi, i bhanuprakash along with my wife visited richmond road office for service related to shares.

Application required had been filled and brought to submit.

While submitted related official asked for two copies of xerox copies of documents which needs to be submitted along.

When enquired about the where xerox copier is available they told 1 st left cross.

When entered into road it was having traffic jam (As usual) and no space to walk. When enquired about xerox shop at the road side i got to know it is available at main road which is more than 500mtrs and it is sunny day.

I could manage to find shop but he told me await for 5 mins since he is cleaning his shop.

It was night mare to walk back to office due to traffic and heat.

If i have faced that much of difficulty image in case of lone woman and woman with child in my place.

For xerox copy such a embracing situation i faced. Such a big office not providing minimum requirements.

Dear sir/madam,

I have made below imps transaction but received timed out message. May i know when will be the money credited back to my account.

11 mar 2019 imps[protected]akhil-bkid-xxxxxxxxxxx3424-to hospital [protected] 11 mar 2019 15, 000.00

11 mar 2019 imps[protected]akhil-bkid-xxxxxxxxxxx3424-to bindhu akka [protected] 11 mar 2019 15, 000.00

My email id is: [protected]@gmail.com

Hai
Hdfc bank should provide the facility to loan preclosure options in net banking then customer can do preclosure when they have need
I have personal loan and insta jumbo loan.
I have sufficient amount to close but i'm an nri. I can't contact customer care easily as well as i could not go to branch
Kindly consider my request and provide options

Thank you

Palika pranesh

Sir/ ma'am

1. It's very disheartening to say that my complaint have not been solved rather not responded with due regards since august 2018.
2. The complaint was initially registered to customer care on call (Several times) but couldn't resolve for 2/3 months. Since i was calling up customer care very regularly to know update, they have given their senior number that happens to be personal banker, mehal upadhyay, supervisor, cop-ahmedabad, mission no.1 unit. I contacted for first time on 02 oct 18 through her assistant (S), explained 2/3 times my complaint coz it was asked every time i called ref no mumc[protected]. Simultaneously i was enquiring to mahindra by phone as well as on email as directed by them. (Then wrote as good afternoon sir, i've put request on 19 sep 18 for call back on my quiry on my complimentary 2n/3d at your club. There after i've called thrice including today. But every call i've told to wait for 2/3 days. Please expedite as the offer is getting over on 30 sep 18 i. E. This month end. Required urgent updates on it.
My reference id 12817130.) even they gave another reference no during next conversation to update status.
3. These conversations continue till 24 nov 18 with above hdfc personal banker which wasted lot of time but no result. So i got frustrated with personal banker.
4. Then i discussed to rachna ahirwar, pbwd hdfc bank, ravipuram branch, kochi 682016 about the same complaint on 12 dec 18 which she also responded well initially but later not responded after several reminders too.
5. This is the response from one of the leading banks of india. Our country future is in dark if such is the case. I perceive it's nothing but giving faults offer to attract customers, to fool customers.
6. I'm a defence salaries account holder since 2004 with customer i'd 29886565 and also holder of hdfc bank's prestigious credit card regalia first.
7. Now i can't stop thinking why am i still holding this account after this long harassment and wastage of time, wherein the world is so competitive in all fields.
8. Please see into your organisation to compete in today's world. Faults offer will not last long.
9. Last but not the least, my last submittion, response expected within a month if not fruitful i will not be sorry to transfer my defense salaried account to other banker.
Regards
Attached few supportings
Wangjam aswani kumar
Customer id 29886565

I want to cancel my one assist membership fee of the card ending with ‘840 auto charged of rs. 1399 on 8th march 2019
I do not wish to pay this amount which is definitely without my knowledge charged to me. How can hdfc be so unconvinent? I myself is working with a financial institution and never has it happened with me that i will be charged unnecessarily. Make sure this gets resolved!

Am going to file a police complain against you as 13900 has been deducted from my account by one of your fraud employee he said he is going to refund my amount which was dudected from my account... He asked for my details and stole that money from my account.. I have all the voice recording as well as the account number through which he took my money... The number through which he called is [protected] he said his name is rahul saksena and he was calling on behalf of consumer complaint. You people are looting every one with fake site as well fake people.

My credit card outstanding was approx 3.5 lakhs to clear the dues that i have initiated the settlement process and the bank has confirmed me that the settlement amount is rs 2.33 lakhs which i have to pay is 6 installments

Initially, the recovery person who was approaching from bank side for the collection of installments has taken the first 2 installments as per the amount mentioned in the settlement confirmation letter.

At the time of 3rd installment, recovery person told me that sir you have to pay only 15000 as the remaining amount has been converted in 10 installments by the bank, we insisted to the person to take the amount which is mentioned in the settlement confirmation letter but he replied that he can take only that amount which bank has asked him to take.

Post that i paid the amount as informed by recovery person in remaining installment.

I have paid the 2.33 lakhs in the installments mentioned by a bank or their representatives then the same recovery person confirmed me that my settlement is completed and i will get the confirmation letter asap

I waited for a month period for the confirmation letter but when it was not delivered i approached the bank for the same but bank people are saying that my settlement has been canceled and i have to pay around.2.68 lakhs more to get the noc.

Kindly help.

My older card is expired last year till then i called hdfc people more than 100 times to send my new card which they did not because of which i am not able to use it and they are calling and harrasing me every month for its payment which i cannot do due to non-availableity of my card even they have not mapped my card with my net banking... Each month they deduct my account on there own whish... For the past 6 month they have deducted more than 50 thousand from my account but my card limit is just 30 thousand i never used my card but every month they are deducting my account.. When i calls them they start abusing and shouting.

Hello, i recently made an order through amazon which got cancelled. The refund is been initiated by amazon but it didn't got reflected/credited in my hdfc bank account. It almost been a month.

Amount to be refunded : 300rs refund reference #[protected]

I got sick of raising this complaint to the amazon on a day-day basis. But this delay is from your side i. E hdfc bank. Kindly look into it asap

Dear sir, I have a bank account in HDFC but when I was opened it they did not provide me a physical passbook and now I have been lost my account. starting of account no. is 5010 and last digits are 446399. My email id is [protected]@gmail., com my adhaar no is[protected] kindly resolve it.
branch- kalambag chowk muzaffarpur bihar

I donot have any emi linked to my hdfc account. I am imposed by si fail due to insuff bal 040219-mir[protected] in the months of 11th february-2019 & 7th march 2019. What is the reason for deducting the amount of (125.60 +110.40=236 rupees) for si fail due to insuff bal 040219-mir[protected]. Please solve my problem at the earliest and refund my amount.
Account no [protected], anakapalli

Cancel my membership. My hdfc credit card 7631 has been debited rs. 1899/- without my authorization on 7 mar 2019. I had already cancelled this service last year still the fee has been wrongly charged. Rectify your mistake and refund this debited amount of rs.1899/- asap.

Hdfc customer no.: 53738193
Name :- naveen vijai singh
Mobile no. :- [protected]
Credit card number ending :- 7631

I've cleared my credit card dues and haven't received my noc certificate yet from my bank. I tried contacting the customer care but it is reporting that my credit card number is not present in their records. Please help me on how to contact the right person who can provide proper information. Currently my cibil report is showing as written-off due to which my score is getting impacted.
Below is my card number [protected]

I have salary Account in hdfc bank, i have used it 3 months then after i left the company and the salary is not credited in the account, then it is converted in saving account .Now, zero balance in my account and they are charging for non maintenance. Now i just want that i have to close my account without paying any amount.
Can you provide some customer care contact so i can resolve it without going in branch.

I have account in bank of india, avtar nagar jal. One payment of rs. 5130 send by hdfc bank through neft in sept. 2018 is not credited into my account (Which was wrongly credited into other account). No mail/ action is taking for this correction.
Sender branch :-hdfc bank, kabir nagar, sco 12-13, gndu shopping complex, g. T. Road, amritsar.
Branch code 476. Neft hdfc0000476
Recipient bank: - bank of india, avtar nagar, jalandhar branch code 6406

Dear sir,

I my self jugal kishore kalita had hold the loan account no[protected]. As per the information of the bank hdfc bank at nagaon, assam, india appraise me that i will be benefited if i had paid the upcoming emi with charges in one time on sept 2018 amount of rs. 35, 000, which i had in trust paid and accordingly received the noc that my loan is closed.

Earlier due to some financial hardship my emi was not able to deducted from my account with icici on the particular date that is 5th of every month but i paid with fine to the hdfc within the same month and also fine at icici for ecs return.

Sir, i am thankful to the hdfc bank had help me to owe my own car. I would like to request your good self to update my cibil information in clear the write off status as settled and no lapses as i had paid in the same month and request not to mention the last amount paid as settlement amount.

Above information on cibil is adversely effecting my cibil score. Sir i am a middle class man your little positive information update on cibil could enlighten my and my family life receiving further financial support from the valued institutions like you. I am sure that hdfc bank shall surely be with the person like us.

In favour of your kind consideration o[censored]pdation and oblige

Thank you
Jugal kishore kalita
Loan account no[protected]