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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32889
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HDFC Bank reviews & complaints page 749

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S
sahjigolu
from Bokaro, Jharkhand
Mar 16, 2019
Resolved
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Address: HDFC BANK BANKA, Banka, Bihar, 813102

Name-madhukar jha
A/c no-[protected]
Ifsc code-hdfc0004234
Moble no-[protected]
Email [protected]@gmail.com
Respected sir

Sir mene 22/01/2019 amazone pos ke dwara apne atm se rs-7199.10 paisa transfer kiya our mere account se paisa cut gya our next account mai paisa nahi add huwa mene is cash ke regarding bank se contect kiya but abhi tak koi solution nahi huwa hai please check and refund my money sir mai bank ja-ja kar twah ho chuka hu please-please check sir
Apr 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

we are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Zubin
HDFC Bank Customer Assistance
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    M
    malikkuldeep
    from Chandigarh, Chandigarh
    Mar 16, 2019
    Resolved
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    Address: 140603

    Hello,

    I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 590 inr on 07.03.[protected]mir[protected] from my bank account without my notice.

    I am using hdfc bank debit card. They did not inform me about card annual fee during the creation of bank account.

    I want full refund now of 590 inr.
    I use hdfc account to deposit cash and
    Expecting to solve my issues asap.

    Kuldeep +91 [protected]
    Apr 22, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 19, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID: HBL=[protected] and will revert to you within 3 working days.

    -Nadia
    HDFC Bank Customer Assistance
    Verified Support
    Mar 19, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have checked our records and confirm that said charges are debited towards Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges https://bit.ly/2ELxmfK.

    -Zubin
    HDFC Bank Customer Assistance
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      P
      Piyu2812
      from Pune, Maharashtra
      Mar 16, 2019
      Resolved
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      Address: A-602, Kalp Homes, Pune, Maharashtra, 411014

      Hdfc has very worst credit card policy, i would recommend people to not use this bank. I was having credit card and my card is expired on august 18.. Still hdfc bank is imposing the amount to hold the card till current date. Talk to hdfc ppl many time but there is no solution. I denied to pay the amount as card is not with me... They decliend my credit scroe.. This is the menatal harresment done by hdfc on me..

      Thansk, piyush
      Apr 20, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Mar 18, 2019
      Updated by Piyu2812
      Thanks you team, today thye have molested me again, , they decrease my credit score...ab to mera man sucide karane ka karata hai..i am getting done with this mental molestan
      Verified Support
      Mar 18, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

      -Zubin
      HDFC Bank Customer Assistance
      Mar 19, 2019
      Updated by Piyu2812
      Thanks Zubin, Please try to close this matter ASAP
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        A
        Anshi Baj
        from Rudraprayag, Uttarakhand
        Mar 16, 2019
        Resolved
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        Address: Moradabad, Uttar Pradesh, 244001

        Hi,

        I had purchased an lg tv from reliance digital store worth rs 50, 000 on 29th august. 2018. There was an offer of rs 3000 cashback if paid through hdfc debit/credit card.

        I had made the purchase via card but have not received any cash back yet.
        I request you to initiate the cashback as soon as possible.

        Account no - 5011xxxxxx4591

        A
        Apr 23, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 16, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, account/customer Id, offer details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        Hi Anshi,
        That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.
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          S
          sunilpachwania
          from Gurgaon, Haryana
          Mar 16, 2019
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          Address: Gurgaon, Haryana

          Sir, my name is sunil. I belongs to gurgoan. I am using two hdfc credit card no-. [protected] and [protected] i have already blocked my card but still i am getting sms for new card statement. As per instruction hdfc customer care i have submitted written letter to permanently close the credit card but nothing happened. Please help me to permanently close the credit card and please close my hdfc credit card account sms and mail for any credit cards
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Raju Pandurangan
            Mar 16, 2019
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            Address: Tiruchirappalli tiruverumbur branch, 620019

            I am customer of your bank since january 2019 i am writing mail as i feel very dissatification for the employee who abide the customer right policy. I suspect one your employee has shared my personal details to someone else without my knowledge which is against the customer right policy. Yesterday i had faced a problem which irritated me the most, a person named karthikeyan working as from equitats small finance bank contacted me through my personal number and provided me with complete details of mine which includes my account details, pan, aadhaar number and also my address (Which is not yet linked to any of bank account or anywhere as i have change it very recently).
            I would like to close my account as i don’t feel safe and secure. Kindly look into this and i need a clear explanation and the reason why the person has shared my details without my knowledge immediately as it affect my personal very badly.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              SISIR BAG
              from Udupi, Karnataka
              Mar 16, 2019
              Resolved
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              Address: 7th Cross Road, 27th main, Hsr layout sector1, Bangalore, Karnataka, 560102

              Respected sir/mam

              I had applied for a credit card though hdfc bank, meanwhile you had send it to me also through blue dart couriear, the awb no. For my card is :-[[protected]]. It has not been deliverd to me, coz that day am not present my office, next day i will gose to blue dart office bt he told me is it not possible to deliverd. Otherwise bank mail to our company so i will gave u that and please mail to blue dart office i will collect my card tomarrow blue dart office. Kindly look at this issue and help me out.
              Thank's...
              Apr 21, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 16, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to inform that Credit Card despatched through Blue dart courier vide AWB - [protected] on 13/03/2019 is pending for delivery for the reason CUSTOMER SHIFTED on 14/03/2019. We request you to update the mailing address in your card account. To change the mailing address in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link. https://bit.ly/2jm2fAH Please send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

              -Nadia
              HDFC Bank Customer Assistance
              Verified Support
              Mar 18, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

              -Zubin
              HDFC Bank Customer Assistance
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                B
                brijendra1986
                from New Delhi, Delhi
                Mar 16, 2019
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                Address: 188 MISHRA MOHALLA V+P TALAB TEH. RAJGARH, Alwar, Rajasthan, 301410

                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0308 without my concern on date:05/03/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                Oneassist relationship number : st190650078000010793765
                Name :- brijendra sharma
                Mobile no. :- [protected]
                Credit card number ending :- 0308
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Brijendra,

                Greetings from OneAssist!!!

                We are sorry to see you go.

                We have forwarded your details to our team and you should expect a call within 24 hours.

                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                We appreciate your patience in the interim.

                Regards

                Team OneAssist
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                  S
                  sitansasmita01
                  from Bhubaneshwar, Odisha
                  Mar 16, 2019
                  Resolved
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                  Address: 753001

                  I applied for hdfc credit card. All necessary documents submitted. Office verfication were done. I got sms that credit card processing were done also given me application number and given me track after 2 days. While tracking it is showing in errors. Mine application no is "[protected]e9" kindly let me know how many days it will take for approval. What is next process. I applied on mar 4 2019. Hdfc people responce is good.
                  Looking forward awaiting for your response
                  Thank you.
                  Apr 16, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 16, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Mar 19, 2019
                  Updated by sitansasmita01
                  Not now no update my application status... Please help...
                  Mar 20, 2019
                  Updated by sitansasmita01
                  ????
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                    N
                    Neetu Birla Jhawar
                    Mar 15, 2019
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                    Respected Sir,

                    I am holding a HDFC credit card ending 9175 which was issued to me as I maintain an account with a pretty healthy balance throughout. I am very sorry to inform that being an old customer of your bank I feel I have been cheated on account of bearing this card. I had received a message starting an amount 4605₹ is due on my card. On calling the customer care on 19 the february I was surprised to know that I was charged on the account of presenting my priority card instead of my credit card at Chennai and Kolkata airport lounges.
                    Sir before using the card and leaving Kolkata I had enquired regarding it. The customer care never mentioned to me such conditions otherwise there is no valid reason for me to present the one which will be chargeable when I am holding both. If only they would have advised me correctly then the whole issue wouldn’t have happened .Every time on calling customer care they don't provide us complete information and as a result the bank makes profit by not providing the accurate information to innocent customers.

                    I hardly ever use my Credit Card also which can be verified by your systems and therefore these types of charges hurt the maximium and if this is the result o[censored]sing it for the first time then I really regret it and would like to assure you that I will never again use it.
                    Sir I would request you to please reverse the charges as soon as possible otherwise my relationship with the bank seems to be over.

                    Thanking you

                    Yours faithfully

                    Neetu Jhawar
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      rajesh211
                      from Surat, Gujarat
                      Mar 15, 2019
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                      Address: Vadodara, Gujarat, 390020

                      My relationship manager Swapna Shrikhande from old padra road branch call on my register phone on 15/03/2019, but at that time i was not available. Sir since last 15 years i am loyal preferred customer in hdfc bank old padra and today she told me that if you don't want to talk with me then better go for normal customer her tone was very bad such rude behaviour not expected from relationship manager
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Shweta Rajurkar
                        from Mumbai, Maharashtra
                        Mar 15, 2019
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                        Hi,

                        Today i made a transaction of 737 Rs for movie tickets on BookMySHow.After i entered OTP, Money got deducted but tickets are not booked.Please help me to get my refund back. I tried calling hdfc bank but they are not responding at this time.
                        Cheque/Ref No:[protected]
                        Narration:[protected]/TECHBOOKMYSHOW
                        Value Date: 15 Mar 2019
                        Time:3.38Pm
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 15, 2019
                        Updated by Shweta Rajurkar
                        Registered Email-Id: [protected]@gmail.com
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                          NiteshDewta
                          from Pune, Maharashtra
                          Mar 15, 2019
                          Resolved
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                          Resolved

                          I had applied for a sip of ₹2000. However due to insufficient balance the amount could not be cut. Hdfc on the other hand did not even inform that there are penalties for such incomplete payments. They did not bother to inform me about such things prior!
                          Ach debit return charges 590rs is deducted 7 times in my account.
                          And total 4130 rs is deducted from my account.

                          This is highly disappointing!!
                          Apr 19, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 18, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Mar 28, 2019
                          Updated by NiteshDewta
                          8 working days is completed but not received any solution.
                          Please update ASAP
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                            vivekanand kulakurni
                            from Mumbai, Maharashtra
                            Mar 15, 2019
                            Resolved
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                            Resolved

                            Address: Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahaluxumi, Mumbai 400011., Mumbai City, Maharashtra

                            I had Hdfc life Group policy against my Home Loan of Tata Capital Housing Finance. I have pre closed my loan so policy also closed. Hdfc life has to pay Refund for balance period. they have paid but its less. I used policy only 11months. My policy No is PP000122, Certificate No:[protected]. Date of commencement 07/11/2017 for 9 years. My name is Vivekanand Kulkarni. Mobile No is [protected]. Current Address is T-202, Lodha Regency Sandap Road, Dombivali(E). Pin 421204.
                            I had sent so many email, phone call and Branch Visits but they did not Entertained. Now I need 100% refund
                            Apr 18, 2019
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 18, 2019
                            HDFC Life Customer Care's response
                            Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com / [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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                              S
                              sekhar30985
                              from Pune, Maharashtra
                              Mar 15, 2019
                              Resolved
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                              Resolved

                              Address: 600118

                              I have applied for fasttag on feb 7th 2019. Still i didnt receive the fasttag. I got the message like fasttag walled has been created. After that there is no response. Tollfree number always busy there is no proper reply as well. I am not sure representative wanted disconnecting my call or not. This is really very bad experience with hdfc fasttag service. My reference number is hfr103161.
                              I am giving advise to hdfc please stop your fastag service. Otherwise you will loose your brand values. Very very bad service.
                              Apr 19, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 19, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked our records and note that your FasTag has been delivered to you through DTDC Courier (POD: Z[protected]. In case of any further clarification or assistance, please contact FasTag Customer support team at[protected].

                              -Zubin
                              HDFC Bank Customer Assistance
                              Verified Support
                              Mar 19, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have dispatched the fastag on March 12, 2019, through DTDC courier vide AWB no Z92500441 " You will receive the delivery of the same in 4-5 working days.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                NiteshDewta
                                from Pune, Maharashtra
                                Mar 15, 2019
                                Resolved
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                                Resolved

                                hdfc bank ach debit return charges-590rs

                                I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (5 times) and total 3000 rs is deducted from my account and now my balance is showing -1190 rs on 15/03/2019.

                                I have called customer care and they told me that this amount is deducted because of payment...
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                                samar1947
                                Mar 15, 2019
                                Resolved
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                                Resolved

                                Address: Bhagwanpur chowk, Muzaffarpur, Bihar, Muzaffarpur, Bihar, 842001

                                I am chasing hdfc bank since more than a week to get my ppf account opened, but have received only next date for the process completion.
                                Is there any defined timeline to open a ppf account or the banks are doing things as per there own.
                                I have submitted all documents paper works and cheque of 5000rs to hdfc bank branch but still i have no other option to chase and follow up daily basis.

                                Why initially 5000rs is required to open a ppf account in hdfc bank???
                                Apr 21, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 18, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                As per our records, your PPF account has been opened on March 15, 2019. You may login to your account online and access your ppf account.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  sahaana_ma
                                  from Chennai, Tamil Nadu
                                  Mar 15, 2019
                                  Resolved
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                                  Resolved

                                  Address: B006 NCC Nagarjuna Greenwoods, Kadubeeshanahalli, Bangalore, Karnataka, 560103

                                  Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                                  1. Dc intl pos txn markup+st[protected] charged 6.80
                                  2. Dc intl pos txn markup+st[protected] charged 7.65
                                  3. Dc intl pos txn markup+st[protected] charged 8.21

                                  Why was i charged the above amount?
                                  And please refund asap
                                  Regards,
                                  Sahaana manavalan
                                  Apr 15, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 15, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please share your Account No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    skdudi
                                    from Pune, Maharashtra
                                    Mar 15, 2019
                                    Resolved
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                                    Resolved

                                    Address: Kothrud, Pune, 411052

                                    Dear sir/madam,

                                    I have lost my food plus card and blocked as per discussion with your customer care.

                                    I have balance in my food card around 1k.

                                    I have called your phone banking many times to find the solution of new card with my updated balance but no one pick my call.

                                    So please assist me what to do?

                                    My email id is [protected]@gmail.com
                                    Apr 19, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 15, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Chaman4488
                                      from Gurgaon, Haryana
                                      Mar 15, 2019
                                      Resolved
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                                      Resolved

                                      Address: 230,2nd floor jmd megapolies, sohna Road, 122001

                                      Dear sir
                                      I opened my current account in hdfc bank branch (Teekali gurgaon). Today i went to deposit cash in my a/c at hdfc jmd megapolis branch. Teller don't know her name) says
                                      If you deposit cash in non home branch so you have to pay third party charge, but according to rbi rule if owner deposit cash in self account then bank can not take any third party charge. But she return me and says pls contact to your branch, and misbehave and misconducting with us front of many customer. After interfering my home branch manager, and jmd branch manager she deposited cash and shouted to our branch manager in phone call and treating with me just like we are road side business man. Please take seriously. Hdfc staff should improve their behavoiur.
                                      I am a client of hdfc bank for the past 1 yearand hold current account in your teekli gurgaon branch. I have other current a/c in yes bank but seriously yes bank is so better for customer service and staff behaviour.
                                      Apr 20, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 18, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are unable to trace your account basis the account number and mobile number shared by you. It seems the account number provided is incorrect. Please email us at [protected]@hdfcbank.com and elaborate on your concerns. Also provide us the complete 14 - digit HDFC Bank Account number, the date of the visit at the said branch, name and address of the branch visited and name of the account holder, contact number and name & contact number of the person who has visited the branch for cash deposit.

                                      -Zubin
                                      HDFC Bank Customer Assistance
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