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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32889
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18416
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HDFC Bank reviews & complaints page 754

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S
shaffi mohammad
Mar 10, 2019
Resolved
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Address: dadi institute of engineering and technology, Visakhapatnam, Andhra Pradesh, 531002
Website: hdfc bank transactions

I donot have any emi linked to my hdfc account. I am imposed by si fail due to insuff bal 040219-mir[protected] in the months of 11th february-2019 & 7th march 2019. What is the reason for deducting the amount of (125.60 +110.40=236 rupees) for si fail due to insuff bal 040219-mir[protected]. Please solve my problem at the earliest and refund my amount.
Account no [protected], anakapalli
Apr 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

There is standing instruction set on your account towards "EXIDE LIFE INSURANCE COMPANY LIMITED" which got returned due to which you have been levied SI return charge. For further assistance, you may write to us at [protected]@hdfcbank.com. Please visit below URL for more info on service charges: https://bit.ly/2j2wqdL

-Manoj
HDFC Bank Customer Assistance
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    A
    Awarecustomer
    from Karimnagar, Telangana
    Mar 10, 2019
    Resolved
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    Resolved

    Cancel my membership. My hdfc credit card 7631 has been debited rs. 1899/- without my authorization on 7 mar 2019. I had already cancelled this service last year still the fee has been wrongly charged. Rectify your mistake and refund this debited amount of rs.1899/- asap.

    Hdfc customer no.: 53738193
    Name :- naveen vijai singh
    Mobile no. :- [protected]
    Credit card number ending :- 7631
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Mar 10, 2019
    Updated by Awarecustomer
    Contact no- [protected]
    Dear Naveen,

    Greetings from OneAssist...!

    We deeply regret for the inconvenience caused to you.

    As per the telephonic conversation, we have cancelled your plan vide service request No. 4048882.

    The refund of Rs.1899/ will be processed within 5 - 7 working days your bank/card account from which the amount has been debited.

    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

    Regards,

    Team OneAssist
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      M
      murthy0103
      Mar 10, 2019
      Resolved
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      Resolved

      Address: 500081

      I've cleared my credit card dues and haven't received my noc certificate yet from my bank. I tried contacting the customer care but it is reporting that my credit card number is not present in their records. Please help me on how to contact the right person who can provide proper information. Currently my cibil report is showing as written-off due to which my score is getting impacted.
      Below is my card number [protected]
      Apr 13, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 12, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 49187504 for further assistance in this regard.

      -Zubin
      HDFC Bank Customer Assistance
      Mar 13, 2019
      Updated by murthy0103
      I have tried contacting the above number[protected] but it was not functioning. Can you provide me an alternative number
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        H
        Hemant11@
        from Bengaluru, Karnataka
        Mar 9, 2019
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        I have salary Account in hdfc bank, i have used it 3 months then after i left the company and the salary is not credited in the account, then it is converted in saving account .Now, zero balance in my account and they are charging for non maintenance. Now i just want that i have to close my account without paying any amount.
        Can you provide some customer care contact so i can resolve it without going in branch.
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Rajnishkakar
          from Amloh, Punjab
          Mar 9, 2019
          Resolved
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          Resolved

          I have account in bank of india, avtar nagar jal. One payment of rs. 5130 send by hdfc bank through neft in sept. 2018 is not credited into my account (Which was wrongly credited into other account). No mail/ action is taking for this correction.
          Sender branch :-hdfc bank, kabir nagar, sco 12-13, gndu shopping complex, g. T. Road, amritsar.
          Branch code 476. Neft hdfc0000476
          Recipient bank: - bank of india, avtar nagar, jalandhar branch code 6406
          Apr 16, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 12, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Please ask the HDFC Bank account holder to write to us at [protected]@hdfcbank.com from his registered email id with transaction details and correct beneficiary details to initiate recall request on a good faith basis. Kindly mention the reference Id TTU[protected] in the subject line.

          -Anay
          HDFC Bank Customer Assistance
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            J
            jugalkalita
            from Guwahati, Assam
            Mar 9, 2019
            Resolved
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            Resolved

            Address: Ratnapur Poly Road Nagaon, Nagaon, Assam, 782001

            Dear sir,

            I my self jugal kishore kalita had hold the loan account no[protected]. As per the information of the bank hdfc bank at nagaon, assam, india appraise me that i will be benefited if i had paid the upcoming emi with charges in one time on sept 2018 amount of rs. 35, 000, which i had in trust paid and accordingly received the noc that my loan is closed.

            Earlier due to some financial hardship my emi was not able to deducted from my account with icici on the particular date that is 5th of every month but i paid with fine to the hdfc within the same month and also fine at icici for ecs return.

            Sir, i am thankful to the hdfc bank had help me to owe my own car. I would like to request your good self to update my cibil information in clear the write off status as settled and no lapses as i had paid in the same month and request not to mention the last amount paid as settlement amount.

            Above information on cibil is adversely effecting my cibil score. Sir i am a middle class man your little positive information update on cibil could enlighten my and my family life receiving further financial support from the valued institutions like you. I am sure that hdfc bank shall surely be with the person like us.

            In favour of your kind consideration o[censored]pdation and oblige

            Thank you
            Jugal kishore kalita
            Loan account no[protected]
            Apr 12, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 12, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

            -Zubin
            HDFC Bank Customer Assistance
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              A
              Arti Kamble
              from Mumbai, Maharashtra
              Mar 9, 2019
              Resolved
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              Resolved

              Address: Koparkhairane, Navi Mumbai, 400709

              Dear team,

              Please look into my matter, i have submitted my d-mat account opening application form on 14th feb 2019, but yet to take action.

              Documents picked by miss rashmita from koparkhairane branch and pending with senior mr. Atul from koparkhairane branch and both of them are not responding now.

              I have to submit d-mat details to my company avenue supermart koparkhairane branch for esop and waiting for d-mat details.

              Request you to take action on my mail and let me know when i can receive mail of account opening.

              My detail
              Name - aarti sahadev lonari
              Mobile no. [protected]
              Alternate no. [protected]
              Email id - arti. [protected]@gmail.com
              Apr 30, 2019
              Complaint marked as Resolved 
              HDFC Securities customer support has been notified about the posted complaint.
              Verified Support
              Mar 30, 2019
              HDFC Securities Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused to you in this regard.

              Your concerns are been looked into on priority.
              We shall get back to you with the status shortly.

              Regards
              Customer Care
              HDFC Securities Ltd
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                H
                HussainAns
                from Bengaluru, Karnataka
                Mar 9, 2019
                Resolved
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                Address: 560032

                My name is ashique hussain ansari. I have 2 accounts (Xxxxxxx6522, xxxxx7471) with hdfc. From last few years, i am not operating and using any service. Now i have around -12, 000 negative balance including both accounts. I am totally shocked and worried about the same. I want to close both accounts as i don't need these accounts. Kindly request to remove penalties so that i can close my accounts.
                Apr 13, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have received your mail vide Ref ID:[protected] and will revert to you in 4 working days.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Suresh Odugu
                  from Hyderabad, Telangana
                  Mar 9, 2019
                  Resolved
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                  Resolved

                  Address: hyderabad, 500038

                  Dear hdfc bank ltd,

                  I am suresh odugu from hyderabad and i am working as a small salaried employee, 4 months before i am using hdfc salary account for salary transaction purpose unfortunately present company given another salary account, and previous company salary paid to hdfc bank for the month of february and amount is 15070 rs, but i am receiving a message from hdfc bank for the detection of jan and feb amb charges of total 1400+ amount.
                  I am a small farmer at my village. The govt of andhra pradesh and central government provide the government schemes for former's and the amount is going to my hdfc bank account, and my indian gas subsidiary also going my hdfc bank account because the reason my aadhar number is linked to hdfc bank account. If my account is close i am lost all the govt schemes. And my salary is very low because unable to i am not maintaining 10000 every month at hdfc bank account, i request you to please consider my account as a salary based zero account. If it is not possible please close the my hdfc bank account. And please detect -1400 amount in my hdfc account. Because i have so many commitments are there.

                  I request you to please consider my account is hdfc zero based account. If it is not possible please give 3 months time for us.

                  Hdfc account : [protected]
                  Himayathnagar branch hyderabad
                  Ifsc code hdfc0000081
                  Apr 14, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 11, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 4 working days.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    S
                    sailochana
                    from Coimbatore, Tamil Nadu
                    Mar 9, 2019
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                    Address: 533103

                    Last year i. E, march 2018 i have complained about deactivation of one assist membership, but the customer care has said that the amount rs.1800 is already taken so we will deactivate next year. This year also i have sent number of messages to deactivate. Yesterday i received a message that amount is deducted for one assist membership. Why you people are not considering my request. Pls see that my amount is repayed back. I am not in need of any services from your end.
                    Hdfc freedom card ending 2531
                    Name:p. Rama krishna
                    Cell:[protected]/[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 10, 2020
                    Updated by sailochana
                    Reminder for deactivation of one assist
                    Dear Rama,

                    Greetings from OneAssist...!

                    We deeply regret for the inconvenience caused to you & appreciate your patience.

                    The mobile number given by you is not view able. Hence, requesting you to kindly share the customer ID or registered mobile number at our [protected]@oneassist.in email id.

                    Should you require any further assistance, please reach us at or[protected].

                    Regards,

                    Team OneAssist
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                      R
                      Rajesh Kharche
                      from Pune, Maharashtra
                      Mar 9, 2019
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                      Hi team,

                      In order to avail naukri.com's fast forward services. I received a call from naukri.com executive on 18th feb around 3.15 pm ist. He provided a link over mail to make a payment. As i initiated the online netbanking payment from hdfc of rs 2250 bank after i entered the otp the transaction got failed.

                      So the agent again provided second upi payment link, this time it was successful. And as per procedure they activated the service.

                      I reached out to hdfc bank 3 times for this this failed transaction they also denied help, saying that the transaction is successful at banks end and provided me the transaction reference number —[protected]. And asked me to reach out to naukri.com

                      I reached out to naukri.com but they are saying that only one transaction (Upi) is successful at their end. And saying there is no netbanking transaction successful at their end.

                      In this case can if both are correct, can you please hep me to understand where the money has gone?

                      Thanks
                      HDFC Bank customer support has been notified about the posted complaint.
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                        N
                        Nitin Dawkhar
                        from Mumbai, Maharashtra
                        Mar 9, 2019
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                        Address: Masina Hospital Chemist, Mumbai City, Maharashtra, 400027

                        We are farmacross india pvt ltd hdfc a/c no.[protected] our - tid no[protected] we are swipe credit card no ended with 7958 on dt. 18/02/2019 of rs.12000/- of mr. Ganesh deulkar also we void sales of rs.12000/-on same time as per slip attached herewith we have not receive the amount in our account. But the customer has not received the payment in his bank account till date please find the customer back statement for the same as proof we request you kindly check the transaction status & give the refund to our customer as early as possible
                        +2 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sumantict
                          Mar 9, 2019
                          Resolved
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                          Resolved

                          Address: Besent Nagar, Chennai, Tamil Nadu

                          I am unable to use hdfc netbanking. The issue is for otp. The bank is sending otp only to a registered mobile number, not on email. Without otp, it is not allowing me to enter into net banking. My registered mobile is deactivated and i am out of india hence cannot update mobile number visiting bank.

                          Please suggest how can i update my mobile number in hdfc account so that i can access my account. I cannot go to india just for updating mobile number.
                          Apr 11, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 11, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          In case you are abroad, we request you to send the signed scanned copy of physical request, regarding mobile number updation (as per below format), from your registered email id to [protected]@hdfcbank.com We wish to inform you that you request for mobile number updation will not be processed, if it carries any other instructions ( e.g. Address change, Email ID change, Netbanking request. etc.) along with it. Please note letter should contain your Account number, Customer ID, Old Mobile number and the New International Mobile Number along with country code that the needs to be updated. Kindly fill up the attached request form and send the scan copy to us. There should be no special characters / 00/ space present before the country code and mobile number. NOTE: 1. Request received from unregistered email ID will not be accepted 2. Request for updation of Indian Mobile number will not be accepted. Format for Request for change of mobile number Date:_____________ To, HDFC Bank Ltd, Branch Name: Subject: Request for change of mobile number Dear Sir, I undersigned, ________________________________( Account holder Name )hereby request you to kindly update my new mobile number, since I currently reside overseas and unable to visit branch personally. Please note the details of my account as below. Account number: Customer ID: Old mobile number: New mobile number with country code (Please avoid special characters / 00/ space): I agree my instruction will be sent for processing subject to instruction found in order. Thank you Signature (As per bank records):

                          -Nadia
                          HDFC Bank Customer Assistance
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                            K
                            Kuldeep Dhakad
                            Mar 9, 2019
                            Resolved
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                            Resolved

                            Address: infront c21 teleperformance indore mr 9

                            Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9000 balance.
                            The bank converts my salary account converted into savings account & charged monthly.. Now its 9000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                            I approach branch, but they behaved rudly & refuse to close account.
                            Plz juistice to me. 9000 is huge amount to me. What is the solution?
                            What is the action will take against this bank. I am not pay mthis ammount my condition not good so please close this account
                            Apr 14, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 09, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              ShreyakShah
                              from Mumbai, Maharashtra
                              Mar 9, 2019
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                              Address: Mumbai City, Maharashtra, 400092

                              Hdfc bank — insufficient balance and instant alert charges

                              2 reviews
                              Mumbai, mumbai city district, maharashtra, india
                              Sh shreyakshah on feb 14, 2019
                              Mark as resolved

                              Hi all,

                              I hold a premium classic salary account with hdfc bank and i opened a separate joint account with my mother, with my mother being the first holder of the account.

                              I requested bank multiple times and have raised complaints to merge the accounts into my classic bucket that i don't have to keep a minimum balance in my joint account as well as there would be no instant alert charge that would apply. But they kept on charging money from my joint account and the total amount changed over few months is 4, 246.96 inr.

                              Account -[protected]
                              Name :tarlika bharat shah and shreyak bharat shah
                              Hdfc bank
                              Borivali (West) - mumbai sai baba nagar branc
                              HDFC Bank customer support has been notified about the posted complaint.
                              Apr 03, 2019
                              Updated by ShreyakShah
                              Hi HDFC Team,

                              No response yet ?

                              Regards,
                              Shreyak
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                                S
                                samasama
                                from Bhubaneshwar, Odisha
                                Mar 8, 2019
                                Resolved
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                                Resolved

                                Address: At-Totapada, Po-Panabaraja, Dist-Khordha, 752056

                                The loan already completed with all outstanding charges paid by me against hdfc loan (Two wheeler) a/c no[protected] when above matter intimate customer care no but not connected to c care with i have very difficult contant and more month already passed but not avail noc and further intimate home branch but they are not responsibility and they return
                                Apr 18, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 13, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                The NOC for the said loan was sent to your address on November 5, 2018, through the post. For issuance of duplicate NOC, please visit the nearest retail loan service center. Link to locate retail loan service center: https://bit.ly/2Ak9jlW.

                                -Zubin
                                HDFC Bank Customer Assistance.
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                                  Lavanya Palikila
                                  Mar 8, 2019
                                  Resolved
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                                  Resolved

                                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). After that i never logged in to my account through net banking and i do not have a debit card. I logged into my account for some and i see that i have rs -702 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                                  Apr 12, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 09, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please share your Account No./Customer Id with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Anbu Ayyakkannu
                                    from Madanapalle, Andhra Pradesh
                                    Mar 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    Today (8-march-2019) from my hdfc bank account debited amount of Rs. 3100.40 with my knowledge.

                                    i have checked my statement, the transaction was done by in the name of FUND TRF DM 43677xxxxxx7274.

                                    My customer id is: 62371187
                                    Amount: 3100.40
                                    Date: 8th March 2019
                                    Contact : [protected]

                                    Please check and refund my money back as soon as possible.
                                    +1 photos
                                    Mar 16, 2019
                                    Complaint marked as Resolved 
                                    Contacted phone banking, they explained clearly.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 12, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you in 2 working days.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Mar 16, 2019
                                    Updated by Anbu Ayyakkannu
                                    Hi,
                                    The issue is clarified. The amount was automatically detected for loan amount.

                                    Thanks for the support.
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                                      kurmi777
                                      from Aizawl, Mizoram
                                      Mar 8, 2019
                                      Resolved
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                                      Resolved

                                      Address: Laipuli, Tinsukia, Assam, 786125

                                      As i have posted yesterday complaint about cash not despensed but amout deducted of Rs 800.
                                      Attached a mini statement of my SBI bank account where it is shown that my rupees had bedn withdrawn. but in reallity it happend to get back.
                                      I tried withdrawing the money from HDFC ATM on the way beside Xiaomi Store.
                                      I request u to please help me Thank youin getting the money back to me.
                                      Thank you
                                      +1 photos
                                      Apr 13, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 11, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Kindly contact the card issuing bank for further assistance. -Anay

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        pkmeenalic
                                        Mar 8, 2019
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                                        Address: GOVANDI ROAD, Mumbai City, Maharashtra, 400071

                                        Sir/madam,

                                        my HDFC BANK home loan account no[protected], which is already closed as on 13 feb 2019.
                                        but as on 28 feb 2019 for hdfc home loan EMI 12281/- .my home loan account already closed then why my INDIAN BANK sb account is debit for 12281/-
                                        kindly reverse it.my indian bank account details are given blow.
                                        account no[protected]
                                        ifsc code =IDIB000C012
                                        BANK NAME=INDIAN BANK CHEMBUR
                                        CUSTOMER NAME=MRS. SUMAN MEENA

                                        NAME-SUMAN MEENA
                                        MOBILE NO -[protected]
                                        EMAIL [protected]@gmail.com
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Mar 08, 2019
                                        Updated by pkmeenalic
                                        HDFC Bank — excess home loan emi deduction

                                        1 Review
                                        GOVANDI ROAD, Mumbai, Mumbai City District, Maharashtra, India
                                        pkmeenalic on Mar 8, 2019 Mark as Resolved

                                        Sir/madam,

                                        my HDFC BANK home loan account no[protected], which is already closed as on 13 feb 2019.
                                        but as on 28 feb 2019 for hdfc home loan EMI 12281/- .my home loan account already closed then why my INDIAN BANK sb account is debit for 12281/-
                                        kindly reverse it.

                                        NAME-SUMAN MEENA
                                        MOBILE NO -[protected]
                                        EMAIL [protected]@gmail.com
                                        Mar 08, 2019
                                        Updated by pkmeenalic
                                        HDFC Bank — excess home loan emi deduction

                                        1 Review
                                        GOVANDI ROAD, Mumbai, Mumbai City District, Maharashtra, India
                                        pkmeenalic on Mar 8, 2019 Mark as Resolved

                                        Sir/madam,

                                        my HDFC BANK home loan account no[protected], which is already closed as on 13 feb 2019.
                                        but as on 28 feb 2019 for hdfc home loan EMI 12281/- .my home loan account already closed then why my INDIAN BANK sb account is debit for 12281/-
                                        kindly reverse it.my indian bank account details are given blow.
                                        account no[protected]
                                        ifsc code =IDIB000C012
                                        BANK NAME=INDIAN BANK CHEMBUR
                                        CUSTOMER NAME=MRS. SUMAN MEENA

                                        NAME-SUMAN MEENA
                                        MOBILE NO -[protected]
                                        EMAIL [protected]@gmail.com
                                        Updated by pkmeenalic, Mar 08, 2019

                                        HDFC Bank — excess home loan emi deduction

                                        1 Review
                                        GOVANDI ROAD, Mumbai, Mumbai City District, Maharashtra, India
                                        pkmeenalic on Mar 8, 2019 Mark as Resolved

                                        Sir/madam,

                                        my HDFC BANK home loan account no[protected], which is already closed as on 13 feb 2019.
                                        but as on 28 feb 2019 for hdfc home loan EMI 12281/- .my home loan account already closed then why my INDIAN BANK sb account is debit for 12281/-
                                        kindly reverse it.

                                        NAME-SUMAN MEENA
                                        MOBILE NO -[protected]
                                        EMAIL [protected]@gmail.com
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