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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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J
Jyoti Siwach
Mar 14, 2019
Resolved
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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1614 without my concern on date:08/03/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number -1797089
Name:- jyoti siwach
Mobile no. :- [protected]
Credit card number ending :- 1614
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
600 rs had deducted from my account for some balance maintain process please refund that amount...and tell me about the process for refund my amount..
Hello sir, i raise much complaints against this issue but still did't got any response from payzapp team .Is it your best services? i mailed much time and filled the feedback form but not got any response from your end please check solve the issue
Dear Jyoti,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

We appreciate your patience in the interim.

Regards

Team OneAssist
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    Sivakumar Munusamy
    from Chennai, Tamil Nadu
    Mar 14, 2019
    Resolved
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    Resolved

    Closed jumbo loan : [protected]
    Active jumbo loan: [protected]
    Transaction id:[protected]

    Hi i transfered emi amount to closed loan worngly. I called customer care and followed instruction as i dropped the letter and last month feb 22, 2019. Still i didnt get amount adjusted to any loan or refunded with dd. I reported bank multiple time and they are saying customer made mistake and keeping the customer money. I dont know how they can able to accept the amount for closed loan it should be reverted back if loan is closed. Untill refund i dont pay upcoming emi dues hereafter. I will see this is consumer court how bank can accept amount for closed loan and keep the money without intimating the customer. Like these so many customer money they are keeping wihtout revert back or refunding.
    Apr 15, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 14, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

    -Anay
    HDFC Bank Customer Assistance
    Mere father ki accident main death hui hai atm card insurance claim k liye bank may jate hai to vo nahi maan tey. Jab k account activate hai.. Tottle Harashment
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      T
      Top breaking amazing video 2017-18
      from Delhi, Delhi
      Mar 14, 2019
      Resolved
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      Address: New Delhi, Delhi

      Hi my self satish kumar. I have a account in hdfc bank. My salary cheque had bounced by bank for date issue. I submit cheque 12 feb 2019, till now i don't recive my bounce cheque. I went to 3 times branch where i submited my cheque at mira bagh branch delhi. Now finally they provide me at trak no [protected]. But i don't know how to check it. So pls help me what is the solution it.
      Apr 17, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Mar 14, 2019
      Updated by Top breaking amazing video 2017-18
      Pls do it fast it emergency.
      Verified Support
      Mar 16, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand our branch official Mr. Sumit Anand has contacted you and addressed your issues relating to non-receipt of the cheque. Trust your issue stands resolved.

      -Nadia
      HDFC Bank Customer Assistance
      I will wait for your update how to work my application status
      Dear sir,
      It is to inform you my two wheeler loan a/c no.47945001
      is with you, and still i have not received my loan statement for this financial year.So i request you to send or email to me at the earliest so i can file my tax return.

      Thanking you,

      Kaushik Baishya
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        T
        Top breaking amazing video 2017-18
        from Delhi, Delhi
        Mar 14, 2019
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        Address: New Delhi, Delhi

        Hi my self satish kumar. I have a account in hdfc bank. My salary cheque had bounced by bank for date issue. I submit cheque 15 feb 2019, till now i don't recive my bounce cheque. I went to 3 times branch where i submited my cheque at mira bagh branch delhi. Now finally they provide me at trak no [protected]. But i don't know how to check it. So pls help me what is the solution it.
        My bounce cheque no 000532.
        Account no [protected]
        My mobile [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Hii,
        I should get refund from amazon and they have given the authorization code 031044
        According to them I should get refund by yesterday but i didnt get. Can you please check my query and update.
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          R
          Rahul Raghunath
          from Bengaluru, Karnataka
          Mar 14, 2019
          Resolved
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          Resolved

          I applied for credit card, a person came and collected all the documents and assured me that i will get the credit card in 10 working days. I received on call verification and a text declaring that the application is completely approved. Now when i am tracking the status, it displays status = declined.

          The person who collected the document is not picking the call, i am not getting any response, have been trying various numbers for past 3 days.

          Please help me out.

          Application ref number : 19c[protected]s2
          Mobile number = [protected]
          Apr 14, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 14, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: https://bit.ly/1GMQt4j

          -Anay
          HDFC Bank Customer Assistance
          Many times i called hdfc customer care for my debit card emi details queries. but no one response . Every time i called Hdfc customer care they told this s another department i transfer the call but no one transfer the correct call. Call not connect . My Queries not sloved stil now.
          Dear Sir,
          Pls req my loan closure.. & balance amount in pls snd...pls req my loan close it...i m going to delhi in urgent work in 3 to 5 years...& Resign me my current job..pls req my loan close it other wise not installment paid& account close in 31st march...

          Regards,
          SUHAIL RATRA
          MOB NO_[protected]
          [protected]
          [protected]
          Dhaval Olakiya's reply, Mar 5, 2019
          My loan diteal
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            L
            Leon Edins
            from Bengaluru, Karnataka
            Mar 14, 2019
            Resolved
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            Address: 560099

            Without my confirmation through mail or phone call depository charges deducted from my account of rs580.

            Same thing happedned last year and they deducted 6000 rs. Later they denied to refund. So i informed them to close the demat account and should not deduct ammount.

            But this time i have balance of rs 580 only and the same is deducted from my account.
            Apr 16, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 16, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand that our branch official has contacted you and addressed your query regarding demat AMC charges. Further we request you to forward the copy of your email interaction with demat team regarding closure of demat account for further investigation.

            -Zubin
            HDFC Bank Customer Assistance
            Please refund my amount 600 ...i was an hdfc employee and now am not currently wrking in bank but still why you are deductuing its legally wrong kindly refund amount or i will file a complaint against this...refund as of now am not working somehow iam saving money and you avaialed the balance ...please refund the amount i need it urgent
            gowthami Gowthami's reply, Mar 7, 2019
            Very worst bank in india only there issue is important to them they need not worry about customers ...kindly refund my amount
            Sir,

            I have need my two wheeler loan a/c details and statement.Please give the statement immediatly.

            Thanking you

            Yours
            On yesterday I made recharge for Rs.50 in freecharge app. I paid 49.13 fromhdfc devbut card.
            Money deducted twice but only one transaction was successful.

            Transaction detail also been attached.
            Please

            So please revert the money that failed at first.
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              Nambi K
              from Bengaluru, Karnataka
              Mar 14, 2019
              Resolved
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              Resolved

              Address: 560093

              Hi,
              I have taken personal loan from hdfc, which is almost going to complete by aug 2019. But last 3-4 months they started playing with ecs issue, for that even i am keeping money in my account they charging late payment.

              Also even after i paid also suddenly ecs working and deducting money again. While return they deduct the fine and returning it.
              Mar 30, 2019
              Complaint marked as Resolved 
              Thanks for helping on this issue. I got a mail from HDFC team. I Appreciate and sincere thanks for them. As said, its not about the money its about the trust with the bank. Thanks once again to maintain as the trusted bank. and customer service doing really good job. Stating that... At the outset we sincerely regret the inconvenience caused to you. We understand that our Branch official has tried to contact you however was unable to reach you. the charges RS. 778.00 has been waived off as per your request and the same is reflecting in your statement of account The Reference Number for your query is 055-747-412 In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation Warm Regards, Saraswathy Natarajan Customer Service Officer Customer LoanSupport Team HDFC Bank Ltd.
              HDFC Bank customer support has been notified about the posted complaint.
              Mar 14, 2019
              Updated by Nambi K
              This complaint i am raising, its happened two times. Last time when the manager said sorry and he promised to return the penalty money, but its didnt happened. 5 yrs tenure time, till now i am paying correctly, i dont know why they start playing and making more money when the loan almost going to complete in another 5 months.

              I really frustrated and surely will share this news to save my friends and colleague to escape from HDFC Bank cheating.
              Mar 15, 2019
              Updated by Nambi K
              looking for swift action on this. As said, i really lost my trust with the HDFC Bank, where i trusted them more. i have already cancelled my HDFC Credit card and going to Cancel my HDFC mutual fund account too.
              Verified Support
              Mar 15, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

              -Nadia
              HDFC Bank Customer Assistance
              Mar 21, 2019
              Updated by Nambi K
              As usual, given 3-4 working days time...but no response. :(.
              Mar 21, 2019
              Updated by Nambi K
              Hi
              I would like to take this issue seriously and go with the consumer court, could you please share the process detail.
              Its not about the money, its the trust which i lost with the bank.. Its happening twice, also no guarantee, till my loan period ( another 5 months... 4.5 yrs over) complete they will play the same game. Kindly advise me, Eagerly waiting for your update. ( Trust me, talking to HDFC bank or reply surely wont help). need to take serious action.
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                K
                kartus
                from Bengaluru, Karnataka
                Mar 13, 2019
                Resolved
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                Hi,

                I called customer care for deactivatijg my credit card, as i have nil payment due.
                But not getting any response from them and yet my card is active.

                Please work towards my issue on priority basis.

                Card number :- [protected]

                And even when i ask the hdfc executives about my statement explanation, they are not happy to explain.

                While giving the card they did all the process within 5 days and now when i have to deactive the card as i understand the havoc it brings with it.

                Hdfc executives and authorities are not supporting for forclosure of my account permanently.

                I request to take some action regarding this behavior of them.
                Apr 17, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 14, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                -Anay
                HDFC Bank Customer Assistance
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                  U
                  uiicpravink
                  Mar 13, 2019
                  Resolved
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                  Resolved

                  Address: Shankar Nagar, Nagpur, Maharashtra, 440010

                  Sir, i have made a withdrawal of r's. 3000 on 13/03/2019 19:11 from hdfc bank atm of shankar nagar, nagpur.
                  The said amount got deducted from my account but cash not dispensed. When i enquired this to the security personnel available at atm, he told me to wait for 1hr, amount will get reversed to your account. Msg received from my bank is as follows.

                  Rs3000 w/[protected]@hdfatm s1anmu02fm a/cx7951 on13mar19txn#[protected]avl bal rs2676if not w/d by u, frwd this sms to [protected] or call[protected] to block ur card. Please help me to get my money back.
                  Apr 15, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 14, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete concern, account number/customer Id and registered contact details along with transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Why you blocked my savings account tell me I am faceing problem to transactions to any one
                  Give the answer and as soon as possible open it quickly
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                    A
                    Amuchu
                    from Bengaluru, Karnataka
                    Mar 13, 2019
                    Resolved
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                    Resolved

                    I used debit card to make transaction in a store. Receipt didn't get generated first time but amount got deducted from account. So i have lost amount and have raised complaint about this. Customer service authority keep forwarding date and wait time. I'm facing this inconvenience for second time. My experience has been very bad with hdfc bank regarding customer service. I'm very disappointed as bank customer. Can you please revert back the amount which i have lost as soon as possible.
                    Apr 13, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 13, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    I have lost my customer id. And without it I cant access to net banking as well as unable to download my monthly statement. Please help me with this. And send me customer id by mail or on mobile number.
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                      S
                      Sanyam poonam
                      from Shahabad, Haryana
                      Mar 13, 2019
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                      It is query sir my son having a/c he is having atm as well credit card.He has met with accident on 09.12.2018 and he expired. He having Atm No.[protected]. What is procedure of accident claim of Rs.10.00 lac .please help me how i can claim amount.or send email address so that we may communite with you
                      Regard
                      Suresh Sharma
                      M.no.[protected]
                      Mar 13, 2019
                      Updated by Sanyam poonam
                      Please advise me or help me.How I can Claim and whom to meet.
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                        S
                        srikanth3
                        from Kamareddi, Telangana
                        Mar 13, 2019
                        Resolved
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                        Address: Hyderabad, Telangana

                        Hi,

                        Iam customer for hdfc bank i cleared my personal loan and credit card dues with hdfc bank on november 2018. Though i cleared the loan and dues, in cibil it is still reflecting as "writeoff" raised disputes multiple times in cibil. For credit card cibil is saying as hdfc need to be done from their end. 45 days of time is already completed. Still it is in "writeoff" status this is impacting my cibil score badly.
                        Apr 14, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 13, 2019
                        Updated by srikanth3
                        Loan ID : 26136938
                        Verified Support
                        Mar 14, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/49187504 for any queries in this regard.

                        -Anay
                        HDFC Bank Customer Assistance
                        Mar 14, 2019
                        Updated by srikanth3
                        HI Can you please update the complete contact details of debt Management Department executive numbers and address of Hyderabad (Telangana) in detail. The info you provided is incomplete. I can see only a eight digit number.Please provide complete details.
                        Mar 14, 2019
                        Updated by srikanth3
                        By the way the number you have given is not functioning.. and My problem is both with Credit card and Loan why in CIBIL it is still write off even though i paid my amount it has been more than 45 days. Still it is same and I raised multiple disputes in CIBIL. Dispute ID : Dispute ID CDS[protected] .
                        Mar 19, 2019
                        Updated by srikanth3
                        Hi HDFC People can any one respond on the above comments Mentioned.
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                          R
                          Ritika Deepak Sharma
                          from Delhi, Delhi
                          Mar 13, 2019
                          Resolved
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                          Resolved

                          Address: Cyx, New Delhi, Delhi, 110059

                          Hello
                          My loan is going thru your bank i was not able to pay the amount due to some issues now my case is in court still and i have already spoken with the manager of hdfc bank who said we need to settle this
                          Now i m getting calls with this no [protected] his name is rohtash he abuses me and harras me a lot i will file fir against him and hdfc bank he calls on my company employees by saying ritika is fraud
                          If you are not able to take a legal action against him i will do it at my end
                          Rits
                          Apr 17, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 14, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            J
                            Jahanbegum
                            Mar 13, 2019
                            Resolved
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                            Resolved

                            Kindly reverse the amount of rs 3099 which was unauthorised transaction which was not done by me but this amount has been debited from my credit card for a scanning app for which i did not subscribe. Kindly help me to resolve my problem at the earliest for which i have already launched a complaint with the customer care and the complaint no is [protected]
                            Apr 17, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 14, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              D
                              Deepak23031986
                              from New Delhi, Delhi
                              Mar 13, 2019
                              Resolved
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                              Resolved

                              Address: 110092

                              Dear sir or madam:

                              The purpose of this letter is to serve as a written notice i am terminating my credit card account effective immediately.

                              Please close the following account:

                              Credit card number:-[protected]
                              Name on card ;- deepak kumar

                              Furthermore, send me a written confirmation letter that my account has been closed.

                              Thank you for your prompt attention to this matter.
                              Apr 20, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Mar 13, 2019
                              Updated by Deepak23031986
                              Please close the credit card. I am already submitted the hard copy of HDFC bank.
                              please closed the card ASAP.

                              Verified Support
                              Mar 15, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed and request you to reconsider your decision and provide us with more opportunities to serve you. In the event, you still wish to cancel the credit card, we request you to send us a duly signed form available at the below link to the below mentioned address for us to do the needful. https://bit.ly/2so3bG3 HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

                              -Zubin
                              HDFC Bank Customer Assistance
                              Mar 15, 2019
                              Updated by Deepak23031986
                              Please close the credit card. I am already submitted the hard copy of HDFC bank.
                              please closed the card ASAP.
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                                V
                                vishupriya
                                Mar 13, 2019
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560098

                                I did't receive the amount which is deducted even after transaction is declined in reliance trend shopping on 27th feb 2019. I waited till today, then also i didn't get refunded.. Am very unhappy about this hdfc bank. Even i tried to contact the customer service still i didnt get the line connected with the related person.. So many process to follow...
                                Apr 19, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 13, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We're sorry to hear that. Please share your Account No./Card No., transaction details, registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Respected sir,
                                I got a two wheeler loan from hdfc bank on 05/12/2012 a sum of rs 37, 222.00 vide his account no:22952072.Named t.swaroopa Rani, I fully payment to bank.but I didn't received the n.o.c till date
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                                  Varun Chitkara
                                  from Jaipur, Rajasthan
                                  Mar 13, 2019
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110020

                                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). I see that i have rs -7000 approx in my account. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer. I need to close the account.
                                  Apr 15, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 13, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please share your Account No./Customer ID. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  Customer Assistance.
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                                    G
                                    Gurleen9810
                                    Mar 13, 2019
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                                    Address: Wz- 98/C , plot no.273, near chand ngar sunil dairy, Chand nagar, new delhi -110018 Chand nagar gurudwara near, New Delhi, Delhi, 110018

                                    Hello,
                                    Amazon refund my amount of 15990.00 has been successfully processed on[protected] and the amount should reflect in your account by now. But i m not received my payment in my bank account so please check by your side.
                                    Refund reference #[protected]
                                    Gurleen kaur
                                    Account no. Xx8409
                                    Saving account
                                    Contact no. [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      U
                                      Uber Support
                                      from Kolkata, West Bengal
                                      Mar 13, 2019
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                                      Address: Kolkata, West Bengal, 700157

                                      Still not eligible for debit card emi while paying on flipkart, amazon via my debit card. This is not fair. While i can see i am eligible for consumer durable and debit card emi loan with pre-approved limit of rs.65000 on my netbanking offers section. Already called customer service regarding this issue but they do nothing, mailed them also many times.
                                      Do the needful immediately..
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        R
                                        Revsnth
                                        from Visakhapatnam, Andhra Pradesh
                                        Mar 12, 2019
                                        Resolved
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                                        Resolved

                                        Address: Somustreet, Kothapet, Guntur, Andhra Pradesh, 522001

                                        Respected sir/madam

                                        My name is POLISETTY VENKATA PAVANI

                                        MY customer ID is [protected]
                                        my email IS---goldngold.[protected]@gmail.com

                                        Sir we had already paid of my credit card amount of rs 14600 at 1 day before
                                        At 7th date of this month

                                        My card no is ( [protected] )
                                        it is a link in card

                                        At every month we had paying payment by AUTO PAY FROM MY SAVINGS ACCOUNT TO MY CREDIT CARD

                                        WE DEPOSITED 14600 to my savings account at the 7th date of this month

                                        But recently we received a SMS of returned of my credit card autopay
                                        payment reject by SMS as below

                                        ---( AUTOPAY FOR TOTAL AMOUNT DUE OF RS.14599 RETURNED DUE TO INSUFFICIENT FUND. )

                                        But why sir we had paid 1 day before
                                        But how it was returned

                                        Please check my credit card statement & savings account statement & give reply ASAP

                                        IAM SENDING SMS AS WHAT WE HAVE RECEIVED

                                        Payment received Sms== ( DEAR CARDMEMBER, PAYMENT OF Rs. 14600.00 RECEIVED TOWARDS YOUR CREDIT CARD ENDING 8464 THROUGH Cash ON 7-3-2019.YOUR AVAILABLE LIMIT IS RS. 40000.00. )

                                        PLEASE DO NEEDFUL TO US

                                        THANKS U SIR/MADAM
                                        P.VENKATA PAVANI
                                        [protected]/[protected]
                                        Apr 16, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 15, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We wish to inform that we had attempted to claim Rs.14, 599.00 from your savings account and the same was returned due to insufficient funds. As you may be aware, any payment returned would attract a payment return charge. In view of the same, the autopay return fee has been levied. We request you to maintain sufficient balance in your bank account henceforth to enable us to carry out your instruction effectively and to avoid levy of autopay return charges on your card account. We are in receipt of your alternate payment of Rs.14, 600.00 on 08/03/2019. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ.

                                        -Zubin
                                        Customer Assistance.
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