HDFC Bank Complaints & Reviews

Hi
I upgraded my CC to HDFC Regalia and got a message that is has been dispatched via bluedart on March 7, 2019. On March 8, 2019, I got a message that it went undelivered because of some address issues. I am unable to understand the exact reason as the address is rightly updated against my account.

Blue Dart Tracking No - [protected]

My name is kuldeep kumar. Hdfc is deducting asd charges without any intimation. Last time they deducted 531/- as asd charges and no one (From hdfc) informed me about that deduction. I just checked out my transaction then i find 531/- deducted from my account on 6th march 2019 without any information
How can they deduct money without any prior intimation?
Even i don't know what is asd charges.

Kindly look into the matter, resolve it and revert me back.

I have not make payment for the credit card. So bank has freeze my salary account. So if i didn't get salary how i make payment. I want to convert it into emi system...

I am not able to pay my dues in bulk. My financial condition is very poor... So unfreeze my salary account. I am only a person in my family who are earning. So if you make emi system so i will pay all dues

590 Rs ACH charges were debited from my account without any informing.such charges are applicable was never intimated and i am using this account since 10 years. Please resolve the issue and do needful.
I know there will be automatic reply to this message also like others. Please provide me with proper customer care id to resolve.

Sir,
I am surprised to see that finance charges has been charged in the said statement to the tune of rs. 1523.45 for the reasons best known to you. I made the payment in time i. E 40000/- on 16/02/2019 and the remaining excess payment of rs. 38000/- was made on 21/02/2019 when personally a cheque was handed over in your branch at inderpuri i. E 2 days in advance from the last date therefore from our side the excess payment was cleared on 21/02/2019 it self, therefore the finance charges are uncalled for. Even otherwise if you see i had always made the payments in time and i always have a credit balance in my account.

In view of above it is requested that the finance charges wrongly charged may please be reversed looking into the good relations between us for the last so many years.
Thanks,

Credit card no. [protected]

Neelam grover
Aged 65 years
C-114, g. F. Inderpuri,
New delhi-110012
M-[protected]

I was forcefully done this hdfc standard policy.. As they threatened if i didn't continue the new policy i will not be able to collect my old insurance maturity amount as after receiving the old maturity insurance amount they deducted some money and said it will be continued with the new policy i have requested them not continue with any policy but they didn't listen.. Now at the time of 2nd i installment amount of this year they were continuously calling me to pay the policy amount of 25k but i requested them i dont want to continue this kindly close my application but they didn't listen. And activated auto debit and deducted 30k from my bank without giving any prior notice i am currently in a huge payment crisis and they have deducted amount from my bank plzzz requesting to take action

Respected sir/madam

My name is p. Revanth kumar
I had send a request of my late auto pay charges on my credit card at last 2 months before
But there is no response from your hdfc bank team
I am using my credit card since 3 years

My card number _ — { [protected] } recently last month i paid bill of my credit card paymentof rs 30;000 at the 3rd date of last month of 1st week...

Am using hdfc credit card number [protected]. Due to un ethical charges and high interest rates i cant afford to use this credit card even after clearing all dues bank is not allowing to stop this credit card with immediate effect. Kindly make the bank close this credit card from making further charges. My account number [protected] with hdfc bank koduvayur kerala.

I had made a purchase of a consumer durable item (For rs.66, 000/-) from adishwar india limited. Further, i had availed the previaling offer from hdfc credit cards for cash back / 0% emi conversion.

However, subsequently, the vendor (Adhishwar india limited) failed to deliver the product and sent two requests to their merchant relationship contact at hdfc credit cards for (I) reverse the transaction of rs.66, 000/-; and (Ii) cancellation of the emi transaction created from the vendor side.

While hdfc credit cards has cancelled the transaction for rs.66, 000/- and reversed the same, they have failed to cancel the emi transaction despite the request / communication.

As a result, the emi and gst has been generated in my credit card statement. Now despite several requests made in writing / over phone, the matter is not resolved and hdfc is insisting that i make a request for pre-closure with a written confirmation / acceptance for levy of 3% closure charges.

Whereas, the principal amount itself has been reversed by hdfc and also the vendor has made a request for cancellation of the emi transaction as well.

I am receiving calls from HDFC bank as one of their customer (loan holders) shared my name as a reference.

I have received calls 5 times and shared the same information again and again. When 5th time, I received a call from[protected] from Shabana, (They mentioned KanjulMarg branch of HDFC). I asked that she has an idea about the communication bank has done last 4 times with me. Her answer was she does not know anything and nothing has been captured in the system. I asked can you confirmed that you are calling form Bank as you have no answer for any of my question. Until she is able to prove that she is calling from Bank, I would reply to any of her questions. She said you come to branch if you need to know about their identity.

She keep calling to me and finally ask her to connect with his senior. His senior (Hiren) came and repeated the same thing. I asked him for contact detail of the Branch Manager and Branch phone number. He said he can not share the Branch number but told the Branch manager is Mr Rohit Sing. I asked him if I got any information and want to share with you guys, how can I share as you don't even want to share the Branch number.

I am happy to support Bank as citizens and being a customer. But I truly feel harassed by the bank and want to log the complaint about the following:
1. Why is Bank employe/contract companies forcing the question about anyone's identity without even proving that they are from the bank? Is it secure and professional to be a customer? Because of this practice, anyone will call to get information.
2. Why is the bank not logging all the communication they are doing with anyone for their reference. Mr. Hiren was rather asking me that tell us when you got a call from Bank. Isn't the hight o[censored]nprofessional and miss management at the bank level.

Team i have hdfc salary account in old airport branch, bangalore.
I got an sms on 7-3-2019 as below.

Dear customer,
Mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 18750.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

Team, as per my knowledge i haven't made any nach (Auto debit consent)...

After purchasing hdfc fastag, i have not received any welcome mail. My rfid number is[protected]. I have not got fastag customer id & wallet id id. I need this to toll plaza for my monthly pass to link with fastag & i am unable to login my account.

I tried to contact the toll free number[protected], but not responsive. How can i solve?

Dear Sir

My name is prabhat kumar sinha and i am working in sudarshan news (Sudarshan Tv Channel Ltd), Yesterday without my concern Rs 15, 000 debited from my HDFC bank in Reliance number [protected].

I discussed with my HDFC Bank customer care and they are not supporting me, request you to investigate and return my money back Rs 15000 because i have very much economical problem.

Regards
Prabhat Sinha
Sales Manager
Sudarshan Tv Channel Ltd
[protected]

Hi,

I had a credit with hdfc which got expired in 2016. They issued me anew card which i never received till date 7/3/2019. But i was still making minimum payment every month. But due financial difficulty i was not able make payments for 2 months. But later i made two months payment together. But now they have taken my entire salary from my hdfc account without informing me. Now im not sure how to run my family without money. But when i called customer service people they said once you make a minimum payment they will put back the money to my account. But till date it is still not credited to my account. When try to contact collections team they would not even pick your call. I m not sure what to do now.

Hi, I have completed the payment for my credit card and I need the NOC letter to hdfc home loan department to process my Home loan. I have been trying to call the credit collection team for past 3 days however no hope. Kindly call me in [protected] or sent me the NOC asap to [protected]@gmail.com
If you need any more information kindly let me know.

Today around 3:30 PM i tried withdrawing of Rs 800 from HDFC ATM with my SBI Debit card. But at the moment of cash withdrawl, it took long process and at last process time out and the cash did not come out and in my phone msg comes about withdrawing the money. The amount i entered was present there.

There was not a system of slip coming out.I apolozize for that.

My personnel loan till to dt has not sanction even if all the verification both in physically and on call verification. It might be harrashmnt by officials knowingly.they have told it will be sanctioned after got verified on call. The said verification has already Compltd. But till to dt neither. sanctioned nor intimated regding delay. No one has response on the matter.
My cell no. [protected].

Dear sir/madam
The following are the transactions that happened without my knowledge they deducted for two months on same day. If previously informed or deducted i would have been cautious. They deducted amount from my jandhan yojna account zero balance account for january and february 2019 on same day (See image below), how could you do that without informing and improper deduction method? Kindly resolve the issue asap.

Attached below are the details.

Customer Id: 67932971

Hi,

I am a tcs employee, i lost my food plus card on 7/3/2019. Could you please block the card and issue a new card. My old card was having around 2.5k balance.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email id : abhinaya. [protected]@tcs.com

Respected sir/madam,
Kindly i request to you that myself sanjay sharma (M/s sanajy febrication) suhagi jabalpur (M. P) & my credit card no - [protected]. No any overdue in my credit card so please provide me n. O. C.in my e-mail id as soon as possible.
Thanks
Sanjay sharma
(M/s sanjay febrication)
Suhagi jabalpur (M. P.)
Mo-[protected]