HDFC Bank Complaints & Reviews

I have a salary account in hdfc bank opened on jan2019. The first month salary got credited on 1feb2019. On checking the transaction history on 3feb2019, i am able to see that theat there has been an deduction on 2feb with the description as "installment pay. Transfer from casa."

But i don`t remember authorizing any payments as such.

Please let me know the details of the above deduction in hdfc bank asap

I have received a message from hdfc bank "your trx is debited to hdfc bank credit card for rs. 169.00 in mumbai at amazon1258399 on 03 feb at 00:51. This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs 169. I want my money back as its a fraud transaction. Please help me out

Enps opened but ckyc pending from hdfc.
But neither my savings branch nor hdfc securities taking responsibility.
Who can help me on ekyc for nps account. I got my pran already but i couldn't contribute any amount because my account is in freeze status because of ekyc pending from savings bank that is hdfc.
I already sent an email to anand. [protected]@hdfcbank.com

Which was given contact by call center but no response.

Kindly help me!!!

I have opened NPS account through eNPS while I'm filling the application I have given my savings account as HDFC.

Also I paid 1000 to initial contribution.
Then my PRAN got generated.
After 2 days when I logged in NPS, it says my NPS account is in FREEZE status because my eKYC was pending from my savings bank that is HDFC.
So I called my bank customer care, they asked me to visit Branch, when I went there last, they asked me to go to HDFC Securities at BTM BENGALURU, they told me they can't help on eKYC for NPS. So I called up HDFC Securities Mumbai but they have given a contact for eNPS hdfc as below.
ANAND.[protected]@HDFCBANK.COM
but after I sent compliant details, I didn't see any response.

Who can help me on eKYC from HDFC bank to unfreeze my NPS account to contribute money. Because HDFC bank doesn't have any proper information on this eNPS process. This is the biggest loophole I see in HDFC bank in my association with bank.

Kindly help.
[protected]@gmail.com

I have salary account in hdfc bank open in jan 2019, after my salary got credited for first month (Jan 2019). On checking the transaction history today (2 feb) i am able to see that there has been an deduction of inr 1000 with the description saying "installment pay. Transfer from casa."

I don't make any payment as such.

Please help me in that unknown deduction.

Hi team,

I am jyoti singh and have account with you (Cust id[protected]. I have applied a personal loan they told me to take loan from internet banking as you are eligible for instant loan of amount rs. 5, 15, 775 approx. But they didn't told me to uncheck for the insurance policy on 17 jan, 2019. Bank deducted the amount rs. 5, 775 from my loan amount. They misguided me for this policy which i don't want. The policy number is [protected] for your reference and personal loan agreement number is 64618262. Please cancel that policy as i am not interested in this and refund my policy deduction amount i my account asap.

Regards
Jyoti singh
[protected]

Dear sir,
In 2017, when i have visit to my nearest hdfc bank and ask them for transfer my a/c to my nearest home place. They ask me to fill the form and submit it to bank for transferring the a/c but they have only transfer money and not closes the previous a/c which lead to in negative balance. I have follow all the process as they have guided me. But when i have seen after a week they have open my new hdfc bank a/c and not closes the previous one, when i ask them why you did this, they simply told me that.. You please don't used the previous a/c nothing will happens. Finally, request you to please kindly close my a/c or need explanation for misguidance...

Bank details..
Branch siliguri-naya bazar
A/c no. [protected]

This is sudesh bali.. Before some days i applied for credit card so i went to the bank and check the eligibility.. I enroll for regalia first card as i satisfy all the details for it.. My salary is approx 11 lakhs and usually spend 5 lakhs on my debit card per annum.. And moreover i gave all the other details.. Still i received the wrongoney back credit card. Molease resolve this or else i want to close my account. What the hell i got wrong credit card as i am eligible for each and every demand for regalia first.. So i request either give me regalia first or take this card back and i will close my account and will prefer to go some other bank where bank cares for their loyal customers...

I had applied for fast tag in december and paid for it though hdfc bank. I have not received my fast tag but have been receiving messages that my fast tag has been charged and activated etc. How do i get my fast rag or how to stop it being used by someone else? Not sure who is using it. Please guide me in this regard. I am totally clueless at the moment.

Hello, I'm kuber Sujalpuria. Today (1/1/19) an amount of Rs. 177 is deducted from my account on the name of third party txn. I don't know why they deducted such amount. Seriously it's unethical.
When I'm trying to call their customer care it's taking at least half an hour just to talk to their executive and I spent Rs. 30 just for that call.
I don't know what to do in this case. But it is totally unacceptable. It's our hard earned money and they deduct it in small amount of money on the name of what ? Only they know.
Ref. No. :- MIR[protected]

I have an issue regarding some of my settlements havent been trasnsfered since last 7 months in my hdfc account,
Few of them is : 05/01/2019, time : 14:14:40, amount : rs. 1000
05/01/2019, time : 18:30:51, amount : rs. 70
05/01/2019, time : 14:57:44, amount : rs.1500
05/01/2019, time : 19:37:46, amount : rs 300

Still more ahead these due merchant amount are pending...
My merchant hdfc account name : daliaz unisex hair and beauty salon and tid no. : 41097313

Any and every credit card should be banned
Credit cards are like thieves in the face of banks. They loot you upfront without letting you feel that they are stealing your peace for ever. They get you use to all the bad habits of spending first and paying more later.

They auto debited the amount of my credit card through netbanking without my permission. Worst services ever. Please do the settlement of my card and close it.

My hdfc customer id 21310664, am long standing customer of hdfc for all financial needs.in dec 2015, i was upgraded to regalia credit card xxxx0043 and during this switch from old card xxxx3246, my default previous "full auto payment" was changed to "minimum auto payment" in backend without my knowledge. Unaware of this, i continued with usages and when card declined on 31st dec 2016, i investigated and found above payment mode change. Immediately informed relationship manager who suggested to pay actual usages and seek help from their helpdesk for reversal. No action taken so far that could resolve the issue although i ask for audit to my account and send various follow-up mails to all authorities i was guided to by bank staffs. Over a period of time, i reduced usages, stopped usages, de-linked all auto linked transactions, cleared last actual usages over manual payment. From july 2018 onwards there is zero usages on card but past interests keeps adding month over month.

My ask: as its bank back-office mistake in data maintenance while upgrading the credit card, all outstanding charges until now should be waived off and close my credit card.

My hdfc home loan account number[protected]

I had my home loan with indiabulls housing finance they were doing my disbursement on regular basis every month even though they has under going bad time. They advise me to switch over as their is a possibility of increase interest rate to 11+. Hence i contacted hdfc who is the other financer for kakad housing corporation where my flat is.

They told me that they finance 50+ flats in same projects and commit me that will not face any issue during slab wise disbursement, they are very much aware about the fact that our builder raising slabwise demand every month and i also informed them from my side prior to application.

After loan sanction and initial disbursement to india bills, when i submit the further demand from builder, i has been told from bank your demand will not going to be process until hdfc will get the all originals from indiabulls and now i am stuck totally.

Attaching here the request letter branch manager mira road himanshu trivedi on 24th jan 2019, the action is still pending. My disbursement was due on 29th jan 2019 which is already late.

I want hdfc to take strict action against rakesh and kalpesh for misguiding customer, giving false commitments to acquire business.

Hi himanshu,

Good afternoon,

This is in reference to the above disbursement request which is require to clear by 29th jan 2019 to builder (Kakad housing corporation).

I heard from sales executive rakesh divrala, that the disbursement will not happen until the original documents receive from indiabulls this was informed him by branch. This process will take one month time as per indiabulls.

My concern here in this case is below, if the disbursement will not release with in given time then it will spoil my reputation with builder as well as he will charge me penalty and interest on it.

While applying loan from hdfc your sales team very much aware about this issue and i also told them that my 19th slab disbursement request is going to come in weeks time, that time they told me no problem we will take care of it. That's the reason i apply for the loan else i would have not. And hdfc has approximate 50 cases with kakad housing corporation and your sales team is aware the every month the disbursement request is coming. I feel this is the clear case of cheating and unfair trade practice from hdfc sales team.

Now after checking with your executive today 30 minute before he is informing me that hdfc will not able to do the disbursement. This is not the way to treat the customer. If your sales team doesn't have knowledge and information about the process them sack him immediately as he is spoiling the reputation of hdfc. He also misguide me on processing part you are aware about it. He tooks 11800 as a processing fees and told me that whole is refundable, but when i visited in the back for disbursement dipika told me about the agreement charges which is non refundable, then you spoken with him on call to discuss. And dipika helps me to adjust it. This is very bad business practice your sales team has.

Further i like to take you during disbursement dipika took a cheque of rs 30, 00, 000 as a security deposit against original documents, where as only 21, 00, 000 was disburse. Here i would like to request you please release the present disbursement of rs 2, 17, 000 against the security deposit. As it is very difficult for me as well to arrange rs. 2, 17.000 in three/four days. Before next disbursement the originals will come and positively the issue will resolve. I hope you will understand the situation and help to resolve and help the customer. You can go through my profile i am a corporate employee working in american mnc. My cibil rating is also a best. I think you should not have any issue in solving this case.

Waiting for your positive response.

Regards,

Ashwinikumar patil [protected]/[protected]

Hi,

I called hdfcfag customer saying my login:[protected] is saying it's a invalid user id when i was trying my password reset for my account.

Rep named sharvan said the login id is correct and can i have your password to verify. I told i will tell my password but he said it's not wrong to ask for a password. How can a bank like hdfc can ask password from the customer. It's seems you have outsourced the work to another company. I think its insolutions global. This is serious violation of customer service. I asked for a supervisor or manager. He said he will not transfer the call to either.

Strict action needs to be taken.

As pl is going on with hdfc bank due to some circumstances between 2015-jun 2017 was unable to pay the emi but i used to pay small amount compare to regular emi. Now in june i paid emi which were bounce and there overdues and started my regular from july 2017 till date and a single has not been bounced now i came across that my account has been kept on manual hold charges.. I'm clueless what charges they are asking for as now my regular emi is going on that they have file case on me ipc section 138 on that i have taken bail for the same even though i have paid amount with all there charges.

My commercial vehicle loan 62698829 account no bank deduct my amount. Original reason is irresponsible staff of bank ach not complete by ur loan sales team so how i m responsible please give me the right reason or call me on [protected] bank is given me mentally pain with deducted wrong amount on behalf o[censored]r staff irresponsibility. I call loan team sales man many times

Dear sir
Today i hv recieved call from hdfc life representative.
He said i hv one lapse policy and i hv paid only 1 year premium from total 7. And now to close policy final settledown option is available.
But i don't remember such policy i hv taken.

He provided below detail.
Policy no. 01539731
Issue date. 31/03/2012
Paid premium. 50000
Current value. 174340.25

Please confirm it is correct?

Regards
Kapil sharma

I had a credit card of hdfc in 2010-11, i stopped using that due to unaccounted billing and dishonesty from ur employees,

One o[censored]r employee called me and send me a policy document of hdfc agro to check the policy, and without my any consent i started receiving bill for that policy, i didnt send any signed policy documents to u. I talked to ur customer care they said its a mistake from ur side and ll be corrected, but nothing happened,
Then i stopped using that card and paid all my other dues. It all happened in 2011.

Noy few months back in 2018 i applied for loan and found that hdfc has launched a complaint against me for non payment of that policy premium!!! Can u show me a single signed document where i have accepted to start the policy??
I tried to call ur customer care, but the executives are utterly unprofessional!!

I would request you to give me a call, cause am unable to find any dedicated care no. Other details are as follows

Account no[protected]
Mob no in your database - [protected] (Currently not working)

Contact no - [protected]
[protected]
Plz dont tag my no to your loan dept.

My basic salary is 7500 and convience is 2500. Then how it is possible my salary is credited amount is rs 2200.
1- I am not getting my fixed salary as per my offer letter of joining on monthly basis from the last 3 months .There is huge deduction from my salary without any prior notification and after enquiry I am not getting proper solution from my concern department and HR department also. No one taking any responsibility regarding my salary.