Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18405
Unresolved
14321
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 783

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hima Bindu Ramesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding credit card

Address:Hyderabad, Andhra Pradesh, 500096

Hi my name is ramesh [protected] is my credit card no. I have been giving complaints against proposal to cancel my card but nothing is happening and i blocked my card since long back though i'm getting bills and am not there in india plz solve my query as soon as earlier i'm getting tired of this issue i submitted a request form in the bank also and my phone no. Is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunilkumar Maurya
from Pune, Maharashtra
Report
Copy

miss leading to customer at time of sales

Thanks to your customer care teams behaviour that have force to write this mail to you.

At time of sales your sales person have said card is free for life time.
And now am getting statement that i have to pay rs. 590 for credit card.
Now they are telling that what was the condition for getting card life time free. But your sales person have not inform me any thing about this condition.

I have spoke...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surjeet_dua
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor pathetic service

Address:Jalandhar, Punjab, 144002

I have taken credit card from hdfc bank 8 years ago. Recently i have changed my mailing address and same aadhar card id proof has been send via speed post to the hdfc credit card division (Chennai) it has been delivered by 3 of jan 2019. Now the concerns whenever i am calling to the customer care they told me that it is still in process its being 10 or more days still it is in process so kindly do the needful and update the status....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SURESH252
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installment pay. transfer from casa. - 50400134729470

Address:Ranga Reddy, Andhra Pradesh, 500039

Dear sir,

I have opened salary account in hdfc bank, koti branch on dec 2018. The first month salary got credited on 08th jan 2019. On checking the transaction history, i found there has been an deduction of rs. 2000/- on 16th jan 2019 with the description as "installment pay. Transfer from casa."

Please clarify the above deductions and refund the same to my account asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
umeshaswani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home loan _pmay scheme

Address:Thane, Maharashtra, 421301
Website:HDFC Ltd

In nov'17, i have got first disbursement of my home loan from hdfc but still i have not received subsidy in my account.

Whenever i have followed up in writing more than 12-15 emails with hdfc, they are replying same answer as it is under process. Finally i received lot number - 29, but i am not able to check any status from anywhere.

I am really disappointed with bank services, my friends & relative who have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivalingesh
from Mudigere, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding amount 1000 deducted from my account

Address:560100

I have a salary account in hdfc bank opened on dec2018. The first month salary got credited on 31st 18. On checking the transaction history on 07thjan19. I am able to see that theat there has been an deduction on 7thdec19 with the description as "installment pay. Transfer from casa."

But i don`t remember authorizing any payments as such.

Please let me know the details of the above deduction in hdfc bank asap....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumiksarkar
from Rajmahal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card decline in status

Address:Kendrapara, Odisha, 754211

Sir/madam
I am very disappointed of hdfc service. As previously i am applied for hdfc credit card online but after 39 days over the status show that inprocess. Then i am contact hdfc bank official through email. They suggest me please send your application from nearest branch. I send my all documents along with physical aplication. But fe days lattter they send a sms your process complete and check through a hdfc crd status link. When...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemalatha Gowrinanthan
from Coimbatore, Tamil Nadu
Report
Copy

ach mandate form rejection

Address:631502

I have got a personal loan from hdfc bank last year. I have paid my emi through helpdesk for last two months as my ach mandate form was rejected due to signature mismatch. I got a letter from your side last month, stating that ach mandate rejected. I am going to verify my signature and submit a new ach mandate form tomorrow. I jus want to know whether you are going to send me a letter to my home again?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hdfc bank is the worst bank. I am assuming they are into bankruptcy. Funds are unable to transfer and receive. Customer service is not capable to answer and the weird thing is they don’t have access to any of the details.

Never in my entire life saw a bank as hdfc. Customer service don’t care of account holders issues and firstly as noticed they are not expirenced to handle the issue and resolve.

Other indian...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
FACTS INDIA
from Indore, Madhya Pradesh
Report
Copy

loan recovery

Address:Ratlam, Madhya Pradesh, 457001

My name is prafulla sharma my account no. Is [protected] and my auto loan number 50295932. I have taken auto loan form hdfc bank and pay regularly emi but only two days late payment hdfc deducted 3000 rs from my account and reason is loan late pay recovery. Hdfc can take a late payment but a huge amount deduction is not a right so please so nobody should take a loan from hdfc., and please don't take any service and loan from hdfc they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madhu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response on the application.

Address:Bangalore, Karnataka, 560090
Website:www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

I have applied for fasttag with reference number hfr094764 on 20th december 2018.
I repeated called the helpline for assistance on this as i did not receive any update on the same.
Inspite of repeated call & emails, the representative says that they have not received any request from my number.
Also the representative is being so rude that he asked to cancel the application....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Summi84
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against recovery against disclosing my financial details to relatives

My hdfc credit card number is [protected]
Name - summi saurabh
I had dues on my card in the tune of 1 lakh 9 thousands. Out of which 80 thousand i have paid in the span of 50 days. Still 29000 pending, which will be paid in coming 10 days.
Now, problem started when hdfc recovery agent named imran began to call my brother in law official landline number and my wives official land line number and disclosed all my financial...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Roop Narayan Kumawat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding late fee and finance charges

Address:Hoshiarpur, Punjab, 146001

I have been charged late fee and finance charges for my credit card statement for jan 2019 where in the reason for delay was bills not received on time. I had paid all previous bills on time. I and my family members are preferred customers of hdfc bank from years and we also have our company corporate account in hdfc bank.

Below are the details of late payment & finance charges for my credit card. I request you to kindly reverse...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shantanudutta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card

Address:New Delhi, Delhi

I have an sb a/c with b block janakpuri branch, new delhi. Last 4 digits of the account are 0017. I lost my debit card (Jp mastercard) on dec 27 and immediately blocked it through net banking and phone banking. I also lost my regalia credit card. While i got a replacement credit card in days, i am yet to get my debit card. My representations through e mail to suppoort section of preferred banking have gone unheeded. I get an automated reponse...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
ArunAgarwal.mca
from Mumbai, Maharashtra
Report
Copy

applied for hdfc fastag not received yet - worst service

Address:Ghaziabad, Uttar Pradesh, 201204

I applied for HDFC fastag on 8 jan 2019, on confirmation screen and in mail - it was mentioned - "some one from their side will contact me soon".
On 11 Jan 2019 - when no one contact me, I called on customercare and asked why I did not get the call the customer care representative told me that your documents are complete so you did not get the call.
On 16 Jan 2019 - I did not get the fastag as it was metioned within 7 working...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lizew.lj
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

added money to payzapp wallet - but not credited to wallet at the same time money deducted from credit card.

Address:500028
Website:www.hdfcbank.com

I have loaded 5000 to payzapp wallet on 16/01/2019, but the transaction isn’t successful and money got debited from sbi card.
I checked in transaction history of payzapp, but no trace of failure of success of the transaction. No transaction number is there in payzapp history.

I have seen the same issues from many customers. I have tried to contact the support but no one taking my calls, i even sent an emails but no...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
U
Umayuva
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc life pro growth plus - no support from bank for cancellation

Address:Chennai, Tamil Nadu
Website:www.hdfclife.com/savings-invwww.hdfclife.com/savings-investment-plans/progrowth-plus-ulip-pl

Hi, i have taken a policy from hdfc life and when i enquired initially they said this policy as mutual funds. But as im not interedted in this policy im planning to cancel this. But there are no people from hdfc side to help us with the cancellation. The free lock in period they are giving is only 15 days and if im not canccelling it within that days will hdfc bare my loss? Why dont you just understand the pain of consumers. Im a valuable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SowmyaDP
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account close due to bank convert my salary account into savings account with out information

Address:560062
Website:hdfc bank

Hi, i have salary account in hdfc 1 years back when i was working at that time. After that i changed company & they provided other bank account.. But am not used hdfc account am left the job because am consive that time and am going to my native. But my hdfc exsisted old salary account showing -7500 minus balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7000 negative balance....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manish12321
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged by bank life time free card

Address:Thane, Maharashtra, 421302

Charge me annual fee for life time free card.
I was receive first bill statement on 16.11.2018 and no mention ant type of charges in statement when i deposited all money then received 2nd statement for annuel fee charges+over limit charge+cash deposit in bank charges. How possible when cards is life time free and cards receive in august 2018. When i call in custmer care on 18.11.18 and ask him to what is this please close my card immediate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hitendra Tiwari
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

employee harassing

Address:Ahmedabad, Gujarat, 380016

Myself hitendra toward holding an hdfc bank credit card. I would like to bring to your notice that is due payment.

Moreover i would like to complain towards your hdfc credit card collection department 3rd floor shivalik-3 drive in road ahmedabad-380052 that mr. Harshal dave and hemraj and lalji bhai desai mobile no. [protected] came to my residence three to five time without any appointment or advance letter for collection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy