HDFC Bank Complaints & Reviews

Dear sir..
I am Mr.vedprakash tiwari
I made a transition of Rs.11050 on 07/01/2019 to SBI bank via BHIM App.But its pending and Rs. 11050 deducted from my account of HDFC .
I raise a complaint via BHIM app but got response.Please solve the problem as soon possible.

Details:
Phone no: [protected]
Txn no :[protected]
Time : 10:48:46
Date : 07/01/2019
My Bank : HDFC BANK
IFSC-HDFC0004240
Account no. [protected]

For Beneficiary Name- saluja yatayat agency
Bank- SBI godha colony branch indore
IFSC- SBIN0003663
Beneficary Account no-[protected]
AMOUNT -11050

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Address: Barnala, Punjab, 148101

Courier boy once called me and ask me to take the card from wrong place and which was not my place /adress.I told him to deliver the card on my adress then he said ok.after that he didnot called me .know i calling him since morning he is not attending my call after dialling many times he picked my call and know he said me that he said that i return the card back to the company because he didnot foud the adress which his wrong statement becaue he didnot confirm the exact adress by calling again to me before returning back the card.infact he didnot went to the exact adress .which is so simple to find is totally the currier boy mastak as he was not billing to go at the exact adress.kindly do the needfull.

HDFC Bank customer support has been notified about the posted complaint.

Jan 28, 2019

Updated by Rose Sidhu Kaur please find my ATM card.its very urgent .

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Address: Udaipur, Rajasthan, 313002

Website: hdfc.com

Home Loan for takeover and additional top up approved, but not disbursed after digesting the processing fee.

The dealing officer is denying the loan disbursement as telling it is time barred.

Banking ombudsman not taking complaint as it is not a listed Bank.

HDFC Limited complaint redressal is not responding.
Pls suggest which Legal Authority can take complaint against HDFC Limited.

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Today with much difficulty deposited amount. Its getting always late more than 20 to 25th minutes. Waiting. Its always happening in auto machine or in counter. No cash in atm so many times. I feel bad about your service. I may close the account. If happen any more
Rbk bhubaneswaran

HDFC Bank customer support has been notified about the posted complaint.

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Address: Nashik, Maharashtra, 422003

Recently I have purchase SAMSUNG Smart TV from Metro Mall, Nashik, on the occasion of Dasshera.

Two Installments are debited from my SBI Account but yet I have not received the cash back amount to my account.

It was informed that within 3 month of purchase of TV you will get the Cash Back amount credited to my account.

My Loan Account No is [protected]
Last installment paid Rs. 4537/-

Please update at your earliest.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600044

Hi team

This is with reference to my credit card payment. Which i have paid late with penalty & interest fees.
Meanwhile the credit card collection team had showed the he'll during the calls by using their unacceptable tone... I will accept the calls by using the right tone.
Can any one please help me to listen my voice against the issue of tone used while speaking with customer.

Feb 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No, Complete issue, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Amreli, Gujarat

Hello, I paid Rs. 4830 electricity bill payement on 29th December and that time its shown success but biller declined so transcation was cancelled but my refund not received. Today 28 january I call to customer care and ask for my refund so payzapp team said we already gives refund on 18th january so I check my Bank statement but no money recived I also call to my bank customer care department with reference no. and also visit my branch but they have not authorities to solve this issue and BANK ask me to contact your PAYZAPP TEAM. so I again contact Payzapp but they still not take my complaint. I also sent mail with attached Bank statement for proof. [protected]@payzapp.in but its not giving me my cashback.

HDFC Bank customer support has been notified about the posted complaint.

Jan 28, 2019

Updated by harshdhakan I paid with PAYZAPP APP.

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Address: 147001

Respected Sir,

I redeemed my points in oct '2018 . and i got Bookmyshow evoucher worth Rs500 ..i got evoucher through sms .. but after some time wrongly my sms deleted from my phone..please tell me how i receive again.Many times I contact your customer care but they not response me properly .Please solve my problem as soon as possible.Thanks
Your HDFC toll Free service too poor/Bad
With Regards
Varinder Bansal
Mobile-[protected]
Cust id[protected]
[protected]@yahoo.com

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Address: New Delhi, Delhi, 110001

Hello,

This is anuj kumar and my account no is ([protected]) this is my salary account. I want close this account.
Because i lost my job. And i am not working anywhere. So kindly closed my account. My full detail is below mention.
My home branch not closing my account. And not giving proper answer also. I want to close my account. Because i am not working anywhere.
Every week i got a message by hdfc side. But they have not inform me by mail or by letter any conformation call. And. They have asking me about account maintenance charge. I am sending her mail reply below mention

— forwarded message —
From: "avantika. [protected]@hdfcbank.com"
To: anuj kumar
Sent: thursday, january 24, 2019, 2:41:48 pm gmt+5:30
Subject: re: fw:[protected]' fw: for close account/

Sir

Ifsc of the branch who did not accept your closure!
Thanks & regards
Avantika ahuja

Mar 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to provide the below details to enable us to track the status of your application for account closure on [protected]@hdfcbank.com: 1. Date when the application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgment copy. In case you are not in possession of the acknowledgment copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://bit.ly/2Hqff0y Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600042

Would like to know for what i was charged by
AQB SER CHGS INC GST JUL-SEP2018-MIR[protected] Rs.531/-
AQB SER CHGS INC GST OCT-DEC2018-MIR[protected] Rs.531/-

Bank should defeneitly give some explanation for this.. we are not fools,
they are detecting these charges by monthly wise
Can any one tell me what is these charges for??????

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Address: Kolkata, West Bengal, 700122

Hi HDFC BANK,
my customer id is 24147869.
Today Januar 28, 2019 at 10:48 am I got an SMS from HDFC Bank as following

" Dear Customer Mandate reference no: HDFC[protected] issued to BHARTI AXA LIFE INSURANCE Co.LTD with value Rs.60000.00 and frequency ADHO is received today for processing.In case of any issue please get in touch with your branch."

I contacted with my home branch .personal banker could not help me on this.
I have never did any commitment to do any payment to Bharti Axe Life insurance to pay premium of 60000. if that is done from anyone then that is fraud transaction.so please stop this payment or any ECS.
Please see the sms screenshot.

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Address: Hyderabad, Andhra Pradesh, 502032

I've purchased daikin ac in bajaj electronics in the month of may, 2018 by taking hdfc durable loan ([protected]).

And, the emi is of 3499 for 8 months. So, that means my last emi should be the january 2019. And the last emi got debited from my account and still i'm getting the message like i need to pay next emi in feb 2019.

I'm unable to call hdfc helpline, and its very worst reaching them out.

I don't have time to go to main branch which is located far from my place.

Please look into the matter and respond.

Mar 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Jan 31, 2019

Updated by mkvrgupta Hi..
Any update on this

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Address: 110096

My credit card last 5 month auto paid for www.airtel.pgsi www.airtel.in in this transaction title.

But have not use for this category app and any other subscription then why are doing unauthorized transaction without my knowledge not informed about this amount that your site taken.

So kindly refund this amount suddenly stop this service

Please review and refund my said amount, i will go consumer forum to complain this, as i have already searched in google, many of the airtel users are already complaint regarding this matter.

10th january[protected].82

11th december[protected].82

10th november[protected].82

11th october 2018 - 954.24

10th september 2018 - 942.03

My email id - shipra. Das. [protected]@gmail.com

Mar 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 07 working days. The reference number for this interaction is[protected] We request you to bear with us in the interim.

-Zubin
HDFC Bank Customer Assistance

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Dear support,
On 17th of this month i placed an order for rs 43, 436 with amazon using my debit card emi offer. But on the same day i canceled one of the item in the order for rs 29k. Amazon confirmed that refund process has been initiated and completed. Its been more than a week but still it seems the refund not showing up on my debit card and emi revised for the remaining transaction amount of rs 14k. When i reached out amazon support...

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Address: Chennai, Tamil Nadu, 600094

Hi,
I have paid premium through hdfc credit card. Amount is debited from my credit card, but the payment is not done for the policy no 17484028 and i did not receive any payment authorization. Please check the status and update it asap. And let me know, when i will get premium receipt. Else, return the amount back to credit card.

Regards,
Kalaranjini

Mar 3, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

HDFC Life Customer Care's response Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

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Address: Amritsar, Punjab, 143001

Dear sir,

I am having account no. [protected] with your bank in the name of pardeep vishal. Sir, my account has been charges with rs.3500 on 23.01.2019 at 9.44.25 p. M without my knowledge. Sir i have called to customer care of your bank and no once has taken my request on serious note. I have also approached my branch they also said that they cannot do anything in it.

Sir, i am maintaining account with your bank and if any amount will be charged without my consent or knowledge, how i will accept it. Sir it is not a genuine transaction, i have immediately blocked my debit card after seen this message. You are requested to reveres the amount with immediate effect.

Regards

Pardeep vishal

[protected]

Mar 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: Gurgaon, Haryana, 122002

I, pankaj kala had applied for online nps account and paid my 1st contribution using the net banking services of hdfc bank on 12-jan-19. I had selected hdfc bank as one of empaneled bank for kyc verification since i have savings account in this bank for more than 10 years. My nps account is currently showing as frozen and while talking to nps department they told me that reason for account frozen is because hdfc bank has not done kyc till now.
My friend nps kyc was done within 3 days from indian bank, so services are very bad of hdfc bank as it is more than 16 days.

Mar 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We confirm our branch official Ms. Meetali has sent you an e-mail to assist you with your query on 28/01/2019 04:25 PM. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Anay
HDFC Bank Customer Assistance

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Sir i arun kumar having account in your bank with account number..[protected].. At mohindergarh (Haryana) branch with pin 123029 and ifsc code of bank is
Hdfc 000m306.. Today debited with 10000..6000.. And 200 respectively from debit card today at 01:08pm.. While debit card is in my pocket.. I dont know how it got possible.. Please solve my problm.. My all money from account got theft.. Dont know how and why? Please do needful fast.. I am hdfc customer for many years.. I had tried to contact all your number given at google but no response at all. Please do needful as i am staying away from home and no money in atm and account.. Seriously need your help.. Please please do help

Feb 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: MUMP[protected] and will revert to you in 7 working days.

-Zubin
HDFC Bank Customer Assistance

Feb 05, 2019

Updated by Rittamadam Sir no action had been taking yet..since you were saying of revert of transaction within 7days

Feb 07, 2019

Updated by Rittamadam Sir no response from your side even after reminding you again..its about two week since complain

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Address: 400095

Hi all,
I am a regular credit card user since 2015 and always pay my
Emis on time. However several months back i lost my job and i was jobless for 4 months.
I hold credit card from tata sbi, citi bank and hdfc and i am unable to pay my monthly emi. I got the job now however the salary is only 20000. I have have 4 dependents and lives in a rented house. They have charge triple interest on the capital amount and calls me every day abusing me and asking me if i cant pay the money why did i took the money.

They also come at my home and abused me in front of my neighbors i felt so ashamed of myself.
They even call up my parents and harrassed them.
I cannot pay so much of money altogether.
I told them but they are very rude and abusive.
What can i do please help here's my email address: [protected]@gmail.com

Mar 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card we request you to contact our Debt manager at[protected]/33016802.

-Manoj
HDFC Bank Customer Assistance

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Address: Lucknow, Uttar Pradesh, 226020

Team
I have received this "otp for pin credit csrd first atm" message, but havent applied officially.
The did call from delhi to apply but said they are not able to process. Then why i am receiving this message.
Is somebody using my credentials?
Please check and revert asap.
Ashish verma
Lucknow
[protected]
[protected]

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Feb 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Jan 28, 2019

Updated by drakesaibot Hi Manoj,
You didn't check what I wrote.
I have No account or credit card with HDFC. HDFC agents keep calling for credit card.
not applied for credit card. WHY I AM RECEIVING THIS OTP MESSAGE?????

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 784

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