HDFC Bank Complaints & Reviews

Dear team,
Most humbling and respectfully i beg to say i take a policy hdfc life insurance plan cancer care on 11 december 2018 application number[protected]
On december 11, i had a cancer called cancer care, whose premium was rs 581, but the insurance agent had cut my account with rs 581 twice, i gave the complaint as well, but no action was taken on it, so mr. It is humble that i should refund my money by thinking about it immediately.
Thanking you
Vishwjeet upadhyay
[protected]

I have an account in hdfc bank. This account is in-operative and i don’t use it. I mark the email sent to the customer care in regards to the below issues.

On 28 dec’18, my tds was refunded in this account for the amount of rs.5920. And due to this account being inoperative, my account balance went on hold, and due to this i couldn’t withdraw the tax amount that i received in this account.

Further in relation to this, i sent out an email to the branch manager and branch backup manager and since i didn’t get a response from either of these two, i sent an email to customer care on 30th dec’18. After which i got email from customer care saying my query will be resolved within two days which was not the case.

As this wasn’t resolved on their end either, i put up a complaint on first escalation matrix 02, jan’19.
But anyhow, yet another time, my query wasn’t resolved as branch closed the call by saying that at first, your balance was on hold and then on 4th jan, bank has settled this amount by applying the non-maintainance charges and so this amount cannot be refunded.

After this i put my complaints to grievance redressal & nodel officer. But still my issue not resolved.

None of this solved my problem for getting a refund, i would like to request you to kindly look into this matter and please have it resolved.

Thank you,

Regards,

Hi i am an hdfc credit card holder,,, i have been using the card since more than two years,,, i was not able to make the payment of this month due to some issue in family, a lady called me from [protected] this number,,, and she spoke so rudely and so horrible,,, i am really unhappy with your executives speaking in such an rude manner,,,

I applied and got a new credit card in hdfc bank. After two three days ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
I am not interested in that type of policy or coverage.
How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statement and make immediate refund as quick as possible.

Dear sir/ ma’am
This is regarding my extra deduction at the dasna toll.
While returning back from delhi within 24 hours, at dasna toll they deducted extra money from my account.
As my customer id:[protected] but when i registered with fastag my vehicle no was temporary (Ch100t2599) and now i got the permanent no (Pb65au7500).
So kindly look into this matter.

Respected sir,
My loan due date was on 7th. Due to unfortunate circumstances, i delayed making the payment only until 23rd. I was willing to pay the money with a fine. I was not even a defaulter for even a month.

One of your hdfc bank collection agent - mr. Prem (Contact no. [protected]) started calling me and scolding me on 21st.. As i was not able to transfer money, i told i will be paying on 24th. He called and started scolding me on 24th. To avoid dealing with this type of indecent people - i decided to pay it online and told him so. He forcibly came to my house, broke my furniture - abused me and threatened me to pay him immediately. I made the payment and even after that - he scolded me, caused damage to my door and damaged my vehicle while leaving.

I have all the incidents captured in cctv cameras in my apartment and also videos captured in my cell phone.

I was not even a defaulter. There was only a late payment - not even a default even of a month and do not deserve this treatment.

I would request you to take prompt action against your staff involved in this kind of harassment to customers without any valid reason.

Hello

This is to bring into the notice of concerned authorities of HDFC bank and general public regarding pathetic and unsatisfactory services of HDFC bank.

They have enough resources, DST and DSA who keep calling me 30 times a day asking for credit card and personal loan but no single resource who would care to call or sms to extend help where my new ATM card is lying.

My debt card ending 0667 is reported undelivered since December 2, 2018 onwards. I have also visited Kondapur branch Hyderabad. My mailing address is on the main road of hitech city Gachibowli route. This remains undelivered till date.

Attached couple of snapshots for reference..

Request serious action to be initiated to avoid further discomfort and dissatisfaction of new and prospect customers for HDFC bank.

Regards
Kaleem
[protected]

I had applied a consumer durable loan in hdfc and they said that amount will directly debited from my account first emi was debited and second emi did not debited from account they dont have online payment option i have sufficeint balance in my account and 3 rd emi also debited from account but they didnot debitd my second emi from account no customer care number available no executive called me and they had placed a emi missed in cibil report for this problem my cibil is redused

17.7 and 177 rs were deducted from my account without my knowledge...
The narration says "narrationbrn cash txn chgs incl gst 150119-mir[protected]"..

These are not ethical in terms of banking.
The bank representative said that no deductions would be there... But they deducted 200 approx from my account..
I want this problem to be solved.. Nd my money refunded

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8385 without my concern on date:20/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3298104
Name :- yogendra singh rajput
Mobile no. :- [protected]
Credit card number ending :- 8385

I opend my zero balance salary account in hdfc bank on behalf of my company.. But after 3 month i resigned my job.. After 2 month bank charge 600 rs from my account as non mantainace without telling me before nd i have zero balance salary account when i call the bank and tell him about this he said your acccount converted in saving account.. I m not awarte about this.. My account have negative balance nd bank already have charged 1100 rs.. Plz help

Dear sir,

Friday,[protected] i was traveling from gohana haryana district-sonipat to new delhi with my vehicle ragistration number - hr11-0999 zeep compass car. Dear customer, your fastag a/c has been debited for rs. 60 for transaction by vehicle hr11g0999 at toll rohad toll plaza on[protected]t13:15:17. Balance amount in the a/c is rs. 1865 - hdfc bank ltddear customer, your fastag a/c has been debited for rs. 60 for transaction by vehicle hr11g0999 at toll rohad toll plaza on[protected]t15:07:58. Balance amount in the a/c is rs. 1745 - hdfc bank ltd. So, kindly requested you to refund extra payment rs. 120/- reverse in my account. Toll slip & auto cut sms transaction attach this mail.
Road toll plaza only charge commercial vehicles this toll charge not applicable for personal vehicles my zeep compass is my personal vehicle please refund my 120 rs.in my hdfc wallet account.
Name-kapil jain
My registerd mobile number-[protected]
My wallet id:-[protected]
My customer id:[protected]
Please coprate with your valuable coustmer ager app are hi miss transactions or wrong transactions deduct krte the toh appke customer hdfc fastag ko deactivate kradnge.
Thankyou
Kapil jain
[protected]
Date:[protected]

I paid my hdfc credit card bill amount of rupees 9998 2 jan 2019 around. But i got a mail in afternoon that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. Then i called the hdfc credit card customer care service to complaint about the same. The customer service associate promised me that the amount will not be deducted from my card. But after that amount of rs. 450 has been debited from my credit card. Why should i pay the return fee as i already cleared the payment in my card. This is unfair and not acceptable. I want my amount back in my account.

Hi
Very good day ahead
Query related to my cheque book.
I have requested cheque book through net banking.
Due to certain reason i will not be available as
Mention address hence i request you to redirect
At my home branch (Hdfc0001962).
I called bangalore phone banaking they have denied
To raise a requeste hence i raised a query.

Request you to take on priority and resolve the issue.

Thank you
Regards
Kishor dahal
Cust id 40073416

Hello,

I’ve taken person loan from hdfc, however my ecs has not been activated so i received call from customer care and they told me to pay manually this month so paid. The next day my ecs activated and the loan emi has been deducted

The issue is my loan amount has been paid for the month january 2019 twice.
So i called to customer cafe to revert my one month emi back they are telling me we are going to revert in 5 working days still i didn’t received my money

Could you please help me

Sir actually there is issue regarding credit card actualy there was a year ago i apply for credit card and use it and now there was some du, s of amount rs.90000 that hdfc shifted that due, s from credit to hdfc so whenever my salary come they can deduct it so they do it and they take whole the due, s and when i ask the all due, s are cl;ear tyhey said all due, s are clear now u do, nt have to pay any more amount after that some weeks i got up call from hdfc representive that ur amount of rs. 10.000 is still pending and we have blocked ur credit card the first thing is that if i have paid all the amount haw can they say so this is all my query so sir i requested u to please take this issue serious and resolve it so i can be able to acess my bank services
And u can call me on [protected], [protected]

Hi,
i am a hdfc account holder in this moth i have 3 time
" BRN CASH TXN CHGS INCL GST " of " 177.00"
if you did not help me otherwise i will with other bank
unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

i cant...

My elder brother hospitalised and I told the agent about it and he again called and misbehaved with me.
First call untold him and he said he will call on Monday for the same and then he calls after and hour and says iam a liar and asked him to call at 6.00pm which I never did.

Then he kept on misbehaving then I tried to remind him about the talks to which he then said ok I will call u later.

Moreove he is instructing me to address him by the words like "aap" is this how elder people address younger people in India or talk to.
Iam really very annoyed and hurt by this.

And for what just 5000/- amount and the card is so old and still the reaction and treatment is unruly and unacceptable

Account no.[protected] Customer ID :[protected] we both senior minimum balance required 5000/- still 300/- Nov2018and Dec2018, 150/- deducted unauthorisedly on 7 th Jan2019.My account is joint saving bank account and is in the name of PARTHA PRATIM BANERJEE and RAKHI BANERJEE . E mail :- [protected]@gmail.com Amount should be refunded back to my account.

Hello my name is Bilal Ahmed Khan. Few days back i got an offer of buying mobile phone on emi using HDFC debit card ending with 4169 having limit of rs.125000 . I ordered a phone worth 67900, but cancelled it immediately. Money was deducted from my account and now limit has decreased to 20000. Can i get a increase in linit so that i can buy a loan?