HDFC Bank Complaints & Reviews

To hdfc bank credit card manager,
Bangalore zone.

One of an agent from hdfc bank came to my office for a credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for a credit card there representative visited my place filling in form and took all my required documents. A couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received a letter from the bank to which i have to acknowledge with my name/contact number/address details. I did that.

Then thereafter i have not received any further update from the bank, not a mail or call. Then i checked my application status from their portal and it was showing a decline message. And there is no option to talk directly to the customer care executive agent, it was only showing the probable reason whenever i tried to contact them.
This is pathetic, being eligible with authenticating documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.

I am a soldier in paramiltary force when i in posted in delhi
I devesh kumar apply for hdfc credit card (Dinner club international, rewardz last four digit 1051) in year june 2017, and then is done
When i apply this through a agent he told me its free and no any annual charges. Then i am no need to use this credit card, but after a year in september 2018 i need this credit card to use when i want to use it then it shows any payment error
And when i contact to hdfc help line then computer need to enter credit card no. But when i enter its detail it speak card detail is false and he speak to go hdfc collection center. I search online no any collection center. And i also go to many bank of hdfc bank his managers told me no any complaint or work done here. Credit card is run by a private company the he can not help me.
Then a friend told me for a website which solution to your card that is credit mantri https://www.creditmantri.com
I go to this site then i check my credit score in this site it show me i have 11 delay payment of this hdfc card then here a click button for fix this in rs. 997
Then i just want to fix this problem for make my credit score better
Then i pay this payment of rs. 997 on 25 october 2018
Then after a call incoming to me by this site credit mantri he says me his department fix this issue in next 7 days he told me to wait these days.
But on 29th of october 2018 when i saw again in credit mantri account it says me to again pay to rs. 3828 to fix this problem this is the value for hdfc card late paymment.
Please help me to fix this issue
Bank cheating and this decrease my credit score
No any solution upto till
Date
But by complaint a mail sent to me from priorityredressal. [protected]@hdfcbank.com
Which tell me to resolve the problem with current outstanding payment of 905.83 (Incd. Gst)
Then i payment done today
Please ensure and start my credit card facility

Dear sir
I have apply for personal loan from hdfc bank and submit all necessary documents but till day no payment received as loan officer guarrenteed me to 2or 3 days my loan payment credit to my account after document submission. But till date no further action.. Officer not telling me what is time taken by bank for this loan payment.. And also from my account 885 rs debited to name of debit card insurance but as branch officer my debit card insurance not done... And he said that this 885 rs automatic credit after 2 days but till 7 days no rs credit.. I am very upset for hdfc bank.. This is my biggest mistake to open account in hdfc and apply loan.. If you can take any action than take otherwise i will complaint to lokpal court and consumer forum.

Saurabh katare
[protected]

Hi team,

I have received this sms from bank

Dear customer mandate reference no: hdfc[protected] issued to 5paisa capital limited with value rs. 50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Always credit card telecaller is disturbing regarding... Payment.. U can check my credit card payment history... I am paying interest without fail.. Still.. U are testing my patience.. I am your customer for last 10 years.
Credit catd no.[protected]
Avigyan som.
I require immediate acgtion for harrasemment.
Need action as your tellecaler is speaking very rudely... Not allowing me to work.

Hi, i had opened a salary account in july18 when i got a new job. But as of now am not using the account. But still my account has turned into savings account and i have got some negative balance in it. None of my employees informed me that my account will turn into negative balance if i don't maintain proper balance in it. I never used hdfc bank account till now. This is my first account with hdfc bank. Please help me to recover the negative balance and close my bank account. Please i want to close my account very soon.

Hi,

Durable loan application number :[protected]
September 17-2018

Have purchased a samsung 43" tv at reliance digital on september 17' 2018. Have purchased through customer durable loan and cleared last three months emi, and completed the waiting time period 90 days plus 20, but still i havent received any updtes regarding the csh back, i have enquired many times with the hdfc loan department as well as with relince, wht i felt is thy havent give any cash back to anybody in their life bcos nobody couldnt give concrete explanation abut this issue. Seems like a scam or false promise.

Chennai
[protected]
Solomon

Dear sir..
I am Mr.vedprakash tiwari
I made a transition of Rs.11050 on 07/01/2019 to SBI bank via BHIM App.But its pending and Rs. 11050 deducted from my account of HDFC .
I raise a complaint via BHIM app but got response.Please solve the problem as soon possible.

Details:
Phone no: [protected]
Txn no :[protected]
Time : 10:48:46
Date : 07/01/2019
My Bank : HDFC BANK
IFSC-HDFC0004240
Account no. [protected]

For Beneficiary Name- saluja yatayat agency
Bank- SBI godha colony branch indore
IFSC- SBIN0003663
Beneficary Account no-[protected]
AMOUNT -11050

Courier boy once called me and ask me to take the card from wrong place and which was not my place /adress.I told him to deliver the card on my adress then he said ok.after that he didnot called me .know i calling him since morning he is not attending my call after dialling many times he picked my call and know he said me that he said that i return the card back to the company because he didnot foud the adress which his wrong statement becaue he didnot confirm the exact adress by calling again to me before returning back the card.infact he didnot went to the exact adress .which is so simple to find is totally the currier boy mastak as he was not billing to go at the exact adress.kindly do the needfull.

Home Loan for takeover and additional top up approved, but not disbursed after digesting the processing fee.

The dealing officer is denying the loan disbursement as telling it is time barred.

Banking ombudsman not taking complaint as it is not a listed Bank.

HDFC Limited complaint redressal is not responding.
Pls suggest which Legal Authority can take complaint against HDFC Limited.

Today with much difficulty deposited amount. Its getting always late more than 20 to 25th minutes. Waiting. Its always happening in auto machine or in counter. No cash in atm so many times. I feel bad about your service. I may close the account. If happen any more
Rbk bhubaneswaran

Recently I have purchase SAMSUNG Smart TV from Metro Mall, Nashik, on the occasion of Dasshera.

Two Installments are debited from my SBI Account but yet I have not received the cash back amount to my account.

It was informed that within 3 month of purchase of TV you will get the Cash Back amount credited to my account.

My Loan Account No is [protected]
Last installment paid Rs. 4537/-

Please update at your earliest.

Hi team

This is with reference to my credit card payment. Which i have paid late with penalty & interest fees.
Meanwhile the credit card collection team had showed the he'll during the calls by using their unacceptable tone... I will accept the calls by using the right tone.
Can any one please help me to listen my voice against the issue of tone used while speaking with customer.

Hello, I paid Rs. 4830 electricity bill payement on 29th December and that time its shown success but biller declined so transcation was cancelled but my refund not received. Today 28 january I call to customer care and ask for my refund so payzapp team said we already gives refund on 18th january so I check my Bank statement but no money recived I also call to my bank customer care department with reference no. and also visit my branch but they have not authorities to solve this issue and BANK ask me to contact your PAYZAPP TEAM. so I again contact Payzapp but they still not take my complaint. I also sent mail with attached Bank statement for proof. [protected]@payzapp.in but its not giving me my cashback.

Respected Sir,

I redeemed my points in oct '2018 . and i got Bookmyshow evoucher worth Rs500 ..i got evoucher through sms .. but after some time wrongly my sms deleted from my phone..please tell me how i receive again.Many times I contact your customer care but they not response me properly .Please solve my problem as soon as possible.Thanks
Your HDFC toll Free service too poor/Bad
With Regards
Varinder Bansal
Mobile-[protected]
Cust id[protected]
[protected]@yahoo.com

Hello,

This is anuj kumar and my account no is ([protected]) this is my salary account. I want close this account.
Because i lost my job. And i am not working anywhere. So kindly closed my account. My full detail is below mention.
My home branch not closing my account. And not giving proper answer also. I want to close my account. Because i am not working anywhere.
Every week i got a message by hdfc side. But they have not inform me by mail or by letter any conformation call. And. They have asking me about account maintenance charge. I am sending her mail reply below mention

— forwarded message —
From: "avantika. [protected]@hdfcbank.com"
To: anuj kumar
Sent: thursday, january 24, 2019, 2:41:48 pm gmt+5:30
Subject: re: fw:[protected]' fw: for close account/

Sir

Ifsc of the branch who did not accept your closure!
Thanks & regards
Avantika ahuja

Would like to know for what i was charged by
AQB SER CHGS INC GST JUL-SEP2018-MIR[protected] Rs.531/-
AQB SER CHGS INC GST OCT-DEC2018-MIR[protected] Rs.531/-

Bank should defeneitly give some explanation for this.. we are not fools,
they are detecting these charges by monthly wise
Can any one tell me what is these charges for??????

Hi HDFC BANK,
my customer id is 24147869.
Today Januar 28, 2019 at 10:48 am I got an SMS from HDFC Bank as following

" Dear Customer Mandate reference no: HDFC[protected] issued to BHARTI AXA LIFE INSURANCE Co.LTD with value Rs.60000.00 and frequency ADHO is received today for processing.In case of any issue please get in touch with your branch."

I contacted with my home branch .personal banker could not help me on this.
I have never did any commitment to do any payment to Bharti Axe Life insurance to pay premium of 60000. if that is done from anyone then that is fraud transaction.so please stop this payment or any ECS.
Please see the sms screenshot.

I've purchased daikin ac in bajaj electronics in the month of may, 2018 by taking hdfc durable loan ([protected]).

And, the emi is of 3499 for 8 months. So, that means my last emi should be the january 2019. And the last emi got debited from my account and still i'm getting the message like i need to pay next emi in feb 2019.

I'm unable to call hdfc helpline, and its very worst reaching them out.

I don't have time to go to main branch which is located far from my place.

Please look into the matter and respond.

My credit card last 5 month auto paid for www.airtel.pgsi www.airtel.in in this transaction title.

But have not use for this category app and any other subscription then why are doing unauthorized transaction without my knowledge not informed about this amount that your site taken.

So kindly refund this amount suddenly stop this service

Please review and refund my said amount, i will go consumer forum to complain this, as i have already searched in google, many of the airtel users are already complaint regarding this matter.

10th january[protected].82

11th december[protected].82

10th november[protected].82

11th october 2018 - 954.24

10th september 2018 - 942.03

My email id - shipra. Das. [protected]@gmail.com