HDFC Bank Complaints & Reviews

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your email id in order to respond to you with complete details through email.

-Nadia
HDFC Bank Customer Assistance

Dec 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

-Zubin
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, when the outstanding on your card account exceeds your assigned credit limit, an over limit fee of 2.5% of the amount exceeded the limit subject to a minimum of Rs.500.00 plus GST would get levied. We regret to accommodate your request and request you to effect payment of the overlimit amount ( if not done earlier ) to regularise and make your card account available for further usage and also suggest you to henceforth make use of your card within the assigned credit limit to avoid being levy of charges. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

-Manoj
HDFC Bank Customer Assistance

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number from which transaction is done, beneficiary account statement and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number/Mobile number on a public forum

-Zubin
HDFC Bank Customer Assistance.

Dec 19, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id on December 07 2018. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the below link. https://goo.gl/gN7y5k

-Manoj
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that the said transaction is a timed-out transaction. Timeout transaction is settled offline and will be credited to the beneficiary in 2-3 working days. Please check with the beneficiary bank for further details. If beneficiary denies receipt of funds, pls share the beneficiary bank account statement or email confirmation from the beneficiary bank regarding non-receipt of funds on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Zubin
HDFC Bank Customer Assistance.

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates. We note that the required AMB of Rs. 10000.00 was not maintained in your account due to which applicable AMB charges were levied in your account. Please visit the URL below to know the fees and charges applicable to your account: https://bit.ly/2lyH27G

-Anay
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that said amount is debited towards Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges: https://bit.ly/2sTUVP8

-Anay
HDFC Bank Customer Assistance

Dec 11, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch Official Mr. Deval Talsania has contacted you to address your queries and concerns. Please feel free to speak to Mr. Deval Talsania on[protected] for any further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that, we had already responded to your e-mail on December 06, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your old food number, new card number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance

Dec 05, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have already responded to your e-mail vide ref id[protected] on December 06, 2018 at 07:55 PM. Pls check your email inbox and revert to us with the details of marketing offer (emailer or contact of SMs) for us the investigate in the matter.

-Anay
HDFC Bank Customer Assistance

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that as per the terms and conditions applicable for salary account holders, if salary is not credited into the account for 3 consecutive months, the account will be converted from a zero balance salary account to a regular savings account. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. We had observed that there were no salary credits in your account and under these circumstances the special benefits offered under the Corporate Salary Program were withdrawn. Hence, the requisite Average Monthly Balance of Rs. 10000.00 will need to be maintained in your account. In the absence of the same the applicable AMB non-maintenance charges will be levied in your account. The charges levied in your account pertain to non-maintenance of Average Monthly Balance of Rs. 10000.00 in your account. The charges levied are as per the Bank's schedule for fees and charges. Please visit the URL below to know the fees and charges applicable to your account: http://www.hdfcbank.com/personal/fees_charges/fees_charges In case of change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, request you to visit the nearest branch along with your latest employment details for updation to continue with the existing account.

-Anay
HDFC Bank Customer Assistance