HDFC Bank Complaints & Reviews

Dec 08, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Dec 05, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share below post for CC and transfer to debit card team.. Hi, We request you to write to [protected]@hdfcbank.com along with the offer details, offer link and transaction details to enable us to assist further.

-Zubin
HDFC Bank Customer Assistance

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that NOC has been sent to your mailing address by speed post vide POd No EW[protected]IN on December 06, 2018. You will receive the same within 7 working days from the date of dispatch.

-Anay
HDFC Bank Customer Assistance

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Dec 05, 2018

HDFC Bank Customer Care's response Dear Customer,

Our branch manager Mr. Jayram Ghaturkar has contacted you and requested you to visit the branch in order to collect the debit card. For further assistance you may contact him on [protected]

-Anay
HDFC Bank Customer Assistance

Dec 06, 2018

HDFC Bank Customer Care's response Dear customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

Your Application has been considered in line with the bank's internal credit policy on unsecured loans and we regret that it will not be possible to approve the case as of now. All loan applications are appraised on basis of certain internal parameters that take into account some of the factors listed below. The weightages applied to each could vary on a case by case basis at the sole discretion of the Bank: Repayment capacity as assessed on basis of financial information/ net-worth, Credit History and market reference check. Statistically determined default rates for applicants' profile (business, area of residence/ work etc.), Bank's infrastructure for collection and follow-up. We request you to accept the position in good faith. At the same time, please be assured that our Bank's decision is not a reflection on your credit standing and stability. We sincerely hope to be able to meet your requirements to a better extent in future and thank you in anticipation of your kind understanding. You may contact your sales manager Mr. Kushal Joshi on [protected] for further assistance

-Zubin
HDFC Bank Customer Assistance.

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Anay
HDFC Bank Customer Assistance

Dec 05, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your Card No., registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card and registered mobile number to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly note that for security reason all deliverables are sent on registered communication address onlye. You can get your latest address updated with us and write to us at [protected]@hdfcbank.com for redirection of card post updation. Address updation through Netbanking : Please follow the below steps to update the address through Netbanking: Log in to your NetBanking account Click on “Update contact details” on top of the page Click on “Update address” Click “Update” tab. You will be redirected to upload the self-attested scanned copy of document. Update your address under "Address details" Select the document type that you wish to upload from the drop down menu under "Address proof" Click "+" and select the document Click "upload" Type the code shown in the box Select "I/we confirm that we have read the Terms & conditions and that all details provided on the form are true & correct" Click on "Submit" Following are the documents that you can upload as Address Proof during the above procedure: 1) Passport 2) Driver License 3) Voter's Card 4) Aadhar Card 5) Central or State Government issued ID Card. If the request / document is in order, the address would be updated in 2 working days. Alternatively, You can submit an application for change in address duly signed, at the branch. Please mention your Customer Identification Number in the request. If your account is a joint account and if the joint applicant wishes to change the address, please fill a separate form for his / her address change. We regret that we are unable to process the address change request through PhoneBanking, e-mail, scanned, or faxed copy. The form for the address change needs to be submitted together with a documentary proof of address (please carry your original documents with you). The document needs to be self attested by yourself. Please refer the below link for the combined address form https://bit.ly/1WEkvSN. You can also refer to the Documents accepted as proof of mailing address in the below link https://bit.ly/2ITo7uz. If you send the address change request / letter through courier, post or a bearer, it needs to be necessarily accompanied by self attested copy of any one of the acceptable documents for establishing proof of address for the applicant whose address needs to be changed. Your mailing address will be updated within 7 working days, once the application with any of the supporting documents is received and found to be in order. The change in address will also be confirmed through a SMS in the registered mobile number. You may also confirm the change in address by logging into Netbanking through "My Contact Details". If you have availed of other products offered by the Bank viz. Loans, Credit Card, Depository Services, Securities Trading Account etc., kindly approach the branch for assistance in getting the address changed in those systems as well. Please visit the following link for address of our branches and ATMs https://bit.ly/2Hqff0y

-Zubin
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, Complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the below details so that we can check and assist you: [1] Date and amount of the transaction [2] Correct Beneficiary Account Number [3] Correct Beneficiary IFSC Code Please do re-state your concern in the email along with your account and contact details. Kindly mention the reference ID TTU[protected] in the subject line.

-Manoj
HDFC Bank Customer Assistance