HDFC Bank Complaints & Reviews

I had purchase a mobile, as promised by hdfc i was supposed to receive a cash back within 90 days haven't received the same. On top of this i cancelled an debit card emi transaction and now my debit card emi option is disabled. If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience wasting my time trying to get in touch. What if we do the same by not paying loans/credit card bills will you accept and on top of that interest and lpc. Inspite of paying loans and bills on time this is what the service we get from hdfc. If this is not fixed i swear i am gonna close my account.

Dear team,

I have done some wrong transfer from my hdfc bank to some citibank account in morning at 5.00 am and by 8.30 i realise that the same was wrong transfer of 55000/-, i contact ghatkopar branch for the help and they assure me that the needful will be done but till date not a proper answer is expected by them, only one line answer that it will take 36 working days to resolve the same.

36 days mean the loss of 55000/-.

Nitin lakhotia
[protected]

Ad hoc statement charge ₹118 have been deducted on 09.01.2019from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Name - ankit kumar singh
Acc-[protected]
Narration - adhoc stmtchgs incl gst 09.01.2019
Value date - 09.01.2019

I have hdfc credit card today 549 rs debited from card without otp and my knowledge.
Below massage was found in my mobile.

Alert: you've spent rs.549.00 on credit card xx7078 at itunes. Combill on[protected]:09:18:26. Avl bal - rs.359.00, curr o/s - rs.38641.00. Not you? Call [protected].

Than i called to [protected] but there is only option to block card.
So i have to call other number [protected]
Than i block my card

Dear sir,
I have come to a vechile for accidental claim. Surveyo done approximate 5 days ago. Surveyor name is mr pradeep. He is hold the work in vechile for p. I report. I am daily ask to give approval for start in vechile but no give any response. He is last say to you are talk to next level. I want to know what next level. Mr pradeep is bad behaviour staff in hdfc ergo. I want to say about this vechile. Vechile no is hr26de9569
Policy no - [protected]

Applied for fastag on dec 19 2018. No reply from them. Send 4 mails with kyc documents from dec 24 no response. If i call tollfree number asking to send mail again and again. How many days have to wait or howmany mails have to send. Dont know what the concern team doing.. Or reject the application and refund the money. Time is so important. You are wasting our time by sending continues mails to a mail address that gives no response fastag. [protected]@insolutionsglobal.com hfr094703

I (Tulesh verma) opened salary account in hdfc at sec 50 noida office. I switched my working company and not using my hdfc account since 10 months. But when i checked current balance it is showing 7900 in negative and salary account converted to normal saving account. Request you to take action and waiveoff this amount and convert this to salary account again so that i can continue using this account as salary account.

With reference to the reference number [protected] i have not received any response from your side on the below case. I had transferred inr 19446/- in order to pay my emis. Kindly note i am left with no choice but to proceed legally against payzapp. I am in touch with my lawyer to present my case in the consumer forum.

I am myself in the service industry and will definitely give bad and negative feedback about your service to all my customers. I work at the airport and i meet lot of guests who are frequent flyers and will share my grievance to all and recommend not to use payzapp from hdfc.

Regards
Humera fatima
Contact number: [protected]/[protected].

Name .Sunil Kumar
Pan no BSFPK7907N
DOB. 01/01/1983
SIR,
HDFC bank add my wrong personal and financial information to cibil please correct that please.Because of that I can not get loan from any bank. I talk to the bank and the same with cibil company. But still my problem not solved .No one is hear for poor people . Will the form support me

Hi customer team,

I have lost my food card and a new card has been reissued. However my old card has around rs 1000 as balance. Also i forgot the log in credentials for old card.

Could you please help block my old card and transfer my balance from old card to new card?
New card : [protected]

Old card : [protected]
Balance : 1064.99

Mail : dyem. [protected]@tcs.com

Sir my brother have two wheeler loan in hdfc and my due date is 5th of every month and every time emi amount automatically debited from my account and loan statement aslo showing emi payment received 5th of every month and when i see my loan statement i found emi bounce many time and bank charged about 2700rs something

Kindly help
To what i do.?

Farud deduction of rs. 6400/- with credit card ending with xxxxxxxxx9xx5 of my hdfc bank account - xxxxxx33x

Dear sir / madam

Aaptiv.com have deducted rs. 6400/- from my credit card today 8.1.19 thru google payments account. This is a fraud and i have never applied or given consent to deduct this amount from my credit card. This is a fraud by google and aptive.com

I noticed this today sometime back when i received the message that rs. 6400/- have been deducted from my credit card i

I request hdfc team

1) please investigate and do not allow to transfer any such transaction

2) immediate refund of rs. 6400/- in my credit card account.

Waiting for immediate response.

Thanks

Santosh kumar

[protected]@yahoo.in

I tried to place a order from flipkart at today morning through debit card payment. The debit card alert message came instantly and the order also placed from flipkart. But when i checked my bank balance at evening it seemed the amount have not detected. The same balance before ordering is maintained. So i checked in mini statement i couldn't able to find that particular transaction and i called the flipkart person to check upon order confirmation and they said amount debited order placed. But why is not reflecting on my account statement. Is that any server problem?

Hi Team

I have I applied for personal loan from HDFC I got the loan after deductions Charges, Processing Fee and Insurance. When I am applying loan on that time I said clearly I don't want any insurance but they charged and bal tra to my A/c. When I am taking topup loan on that time also I said clearly I don't want Insurance but Again they charged. Almost they charged 13 K from both the loans. When I am taking toploan executive said I will get back first loan amount to my bank a/c. Still i didn't receive any amount and Insurance documents under my name for the 13k. ECM got cancelled but they said after due date and I clear the loan amount on the same day. But they charge 640+ for charges. It's not my fault and I am clearing the EMI before due date and giving tra ref no to staff. But still staff are torchring for charges. I am getting calls from diff nos and each staff saying diff procedure.

Please look and solve my problem

I have savings account with HDFC, at the time of account creation the HDFC representative(employee) mentioned that is zero balance account.

The branch also convinced me to take credit card (basic which is only 37K avail) and he also mentioned there is no monthly and service charge for the card they provided.

Though there were no purchases on the card they started charging monthly after an year they started calling me and mentioned that I had 7K some due amount to be paid for the card.

When I asked for the purchase details they could not give any details, But I still cleared that amount by paying it.

Now they started charing on my savings account as well which has INR -8, 552.59 due amount.
I walked to Electronic City - 2 branch to enquire the charges and to close the account.

A lady who was representative for account was not even attending me and was not able to answer for the unwanted charges. She almost made me to wait 3 hours that she couldn't access the system due to some server issue.

Finally I left the bank without the account closure, They have already blocked my account but still they charge non maintenance fee for account I have which is actually zero balance account.

The type of account which I have itself zero balance account but I still charged with some fee.

I even called customer care but did not had any proper solution or response from them.

Please note that the due amount is not included in monthly e-statement.

My Account Num: [protected]
IFSC code: HDFC0003781
MICR code:[protected]
HDFC BANK ELECTRONIC CITY PHASE 1

Hi Team,

I have purchase iPhone X 256GB from Reliance Retail Limited by HDFC paper loan(Consumer Durable Loan ) for 9 EMI offer of 12000/- Rs cashback value 1 lakh from month EMI amount 11845 EMI was debited every month without any due .

HDFC Finance amount :- 99000.00 for 9 month EMI (11845/-/ per month)
LoanRefNo : [protected]
Bill details
C#50024937 Dt: 11/03/2018 21:20:17
S#8885 Txn#23 R#101
PaymentRefNo#[protected]
Tax Invoice#[protected]
[protected][protected]
[protected][protected]

after several follow up with Hdfc bank i got last EMI waived off based on the offer
Loan Account Number :- [protected]
Bank Account :- [protected]

multiple reference number[protected],[protected] ..

The below mail i received from bank team it will adjusted but my EMI amount is 11845/-rs and now iam getting mail and SMS as i need mark remaining amount of 242.47/-RS balance to close the loan account how ?

Bank is cheating me they need to pay me balance from the cash back of 12000/- rs ..

i need log a complaints on this from bank iam not getting any support to close this loan get the NOC for the same ..

loansupport
Sun, Nov 18, 2018, 9:31 AM
to me

Dear Mr. Dayalan,

Thank you for your patience and co-operation.

We would like to inform you that 12000 cash back has been posted on 14th NOV'2018 in your loan account.

The Reference Number for your query is[protected]

In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation http://www.hdfcbank.com/escalation

Warm Regards,
Yasmin Sayyad
Customer Service Officer
LoanSupport Team
HDFC Bank Ltd.

I have booked a movie ticket on 06/01/2019 for gokulam cinemas sundar paradise poonamallee but the transaction failed to times my amounnd of rs.429.20 is debited to my a/c in hdfc cedit card no (Protected). Since the ticket was being purchased on line the book my show has not credited the amount to my credit card, so for pls do the needful immediately.
Thanking you,
S saravana kumar
.

This is the worst service i am facing from hdfc bank.

I had opened my nps account online and given hdfc bank as the account for transaction.

Its been more than a 15 days. Hdfc still didn't approved my kyc.

Followed in my home branch as well as nearest branch but of no use

Even sent an email to hdfc security but no reply

What the hack of service they are providing

My money is not credited into my account as it is already credited/reversed by google*tinder on[protected] at 15:17:22 and i have got aessage for this but it is not yet credited as it is been a week.
Money which is credited/reversed by aradhya enterprises on[protected] at 14:30:09 is also not credited into my account.
Assist me soon as it is already a week.

My customer id[protected]
My contact-[protected]

Dear sir/mam

My name is puneet kumar ahuja my registered phone number is [protected] and email is [protected]@gmail.com.

I am not able to communicate with the collection settlement team of hdfc bank and they are applying huge charges on my account.

The customer care support team has given me some person called nasarudhin's numberf from past 10 days he's also not receiving my calls today after continues calls here received enter is out of station for some important work and he has no given me any alternate number to contact.
I just request customer support for 6 emi settlement and they say that they are not authorized to you my account this extra charges really unbearable and something needs to be done.

I have paid a lot of amount towards my credit card. But still the total outstanding amount is more than the credit limit given to me.

Kindly help.
Puneet a