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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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J
Jai Swaminarayan
from Mumbai, Maharashtra
Dec 8, 2018
Resolved
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car loan noc certificate required

Address: 400097

Dear team,

I have require my car loan closed details, hdfc bank noc certificate require, details is below.

Loan agreement no:[protected].
Car loan closed on 7th aug' 2014.
Bank name:- hdfc.

Request to you kindly car loan noc on my
Mail id:- [protected]@gmail.com.

I am appreciate if this will done...

Regards,
Nilesh r mistry
Cell:-...
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S
sokai007
from Mumbai, Maharashtra
Dec 8, 2018
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Address: 400703

I have submitted online application for hdfc fastag on 26th november 2017. I have also paid 500. I got a confirmation e-mail with reference number hfr090737. Till now i haven't received my rf tag id or any update on this. The customer care number is not working and none of their regular bank customer care employees are aware this service. It's big disappointment that hdfc bank is involved in this kind of scam.
Dear Customer,

We request you to write to [protected]@hdfcbank.com along with the Fastag confirmation e-mail, to enable us to check. Alternatively, you may contact Fastag customer care at[protected] who will also be able to assist you.

-Nadia
HDFC Bank Customer Assistance
Have applied hdfc fastag through online and made payment of 500 inr (200 for security amount, 200 for tag & 100 as the top up amount). The reference number of the application is HFR095415. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.
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    V
    Vikas Kumar a
    from Noida, Uttar Pradesh
    Dec 8, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Dear

    I have an account in hdfc bank but i m not geeting otp in my mobile.
    I visited hdfc home branch but no response, i called on customer care but no response,
    I emailed on [protected]@hdfc.com but still no response.

    I m not able to do any transaction without otp
    I m not able to open my net banking without otp.

    Resolve this issue
    Regards
    Vikas kumar atray
    Find my bank details by my name
    Jan 9, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dec 08, 2018
    Updated by Vikas Kumar a
    'HBL=[protected]' Not getting otp from last 2 months
    Verified Support
    Dec 09, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I'll ensure this is taken up promptly. Please share your Account No./Customer ID & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Manoj
    HDFC Bank Customer Assistance
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      V
      vishalsinh
      from Visnagar, Gujarat
      Dec 8, 2018
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      Address: Ahmedabad, Gujarat, 382110

      I have similar experience with hdfc bank. I use to have account with them and only reason i opened an account with them only because their debit card can be used on paypal. I was aware that i need to maintain average quarterly balance aqb (Rs 768) in my account but all of sudden they changed the rule from aqb to amb (Average monthly balance) without notifying me.

      I was surprised to see -768 rs balance and the amount i had in that account was also gone, when i asked customer care about it they said this new rule was introduced few months back and there is nothing they can do about it. I took below approach to tackle this..
      Jan 10, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 10, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates. You may visit https://bit.ly/2EEowiKfor more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

      -Nadia
      HDFC Bank Customer Assistance
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        S
        Shyams2708
        Dec 8, 2018
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        Address: Hyderabad, Telangana

        I am an NRI, trying to add beneficiary. I am getting all amount debited and credited messages to the registered number. But not receiving OTP.
        I have to send money immediately to my brothers account. I had used this service before few days back and it worked. Today its not working at all.
        Please help me. As soon as possible.
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          R
          rocky Managng
          from Imphal, Manipur
          Dec 8, 2018
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          Address: Imphal East, Manipur, 795001
          Website: [email protected]

          Please take necessary legal action against credit card division-hdfc bank and help me for the recovery of these unnecessary charges by hdfc credit card division till dated. As per my calculation and knowledge i have paid more than the principal amount on the card and the card was already blocked long time ago. I came to know about the due recently when i was trying to take car loan. They are thief. I am suffering from mental disorder now. They smudge my image and prestige as well. I am also taking legal action now. Kindly help how to approach for this resolution.
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            Vinod Saraiya
            from Mumbai, Maharashtra
            Dec 8, 2018
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            Address: Mumbai City, Maharashtra, 400092
            Website: -

            I have not asked for any debit card.
            Bank has dispatched unauthorised debit card to me. Details:

            Dear sir/ madam,

            We value your relationship and thank you for banking with us.

            We would like to inform you that your new hdfc bank debit card has been dispatched via [protected] through blue dart courier to your registered mailing address with the bank.
            Jan 18, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 10, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have noted your concerns expressed with regards to issuance of a new HDFC Bank Chip Debit card. We take this opportunity to inform you that in order to offer increased security to our customers and in line with RBI Circular- RBI/2015-16/163 DPSS.CO.PD.No.448/02.14.003/2015-16 we are upgrading all magnetic strip cards to chip enabled cards which will be completed by 31st Dec 2018. In compliance with the mandate you must be upgraded with Chip Debit Card. The card will be issued as first year free. Accordingly, the relevant intimation of Debit card conversion has been sent to you vide SMS or Email or Letter. We also wish to inform you that new Debit card with Chip+PIN facility shall be dispatched to your registered mailing address. In case of any change in your mailing address, we request you to update your new address immediately, to enable us to deliver the card. · Please note that if you are travelling, you may update your mailing address through NetBanking and we will arrange to send the card to your updated address. · Alternatively, you may visit the nearest HDFC Bank Branch and collect an Insta (Non-Personalized) Chip Debit Card. · If you wish to receive Chip Debit card at your nearest HDFC Bank Branch, request you to provide the Branch details by contacting nearest Branch / PhoneBanking or by email. We will send the card to the desired Branch, if the new chip card has not been dispatched to your mailing address prior to receiving the request. Please visit Debit card product page on www.hdfcbank.com to keep your updated about the card features, schedule of charges and T&Cs. Please feel free to call Phone banking team or mail us for any further assistance/clarification that you may require on your Debit Card.

            -Manoj
            HDFC Bank Customer Assistance
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              A
              akash34
              from Mumbai, Maharashtra
              Dec 8, 2018
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              Address: 560061

              Hi, our card machine is not working from 26th of nov 2018, when we are asking bank they are clue less why machine is not working. We have personally visited branch, we met multiple bank officers in last 10 days. But all efforts are in vain. None of the guys are serious about the same.
              When we called customer care of hdfc, he says he can not take my complaint as we need to talk to branch only. Branch is not interested to resolve, hence there is no way to get this rectified.
              We lost huge business due to non availability of card machine.
              Please do not go for hdfc card machine, they are not at all interested in this business.
              HDFC Bank customer support has been notified about the posted complaint.
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                L
                Lijo George Philip
                from Pune, Maharashtra
                Dec 8, 2018
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                Address: 411017

                Good evening,
                This mail is to point out few details on your employee, nitin, from hdfc bank, giga space, 3rd floor, viman nagar, pune.

                I had put up my application for personal loan online, and, my application was submitted for rs 1, 20, 000 (Dpl[protected], on 21/10/18. Also, was given a offer on credit card.

                I received a call from, one of your executives for collection of documents on 19/11/18. He reached my address, on 20/11/18, as discussed on call about it.

                Then, he handed over a number to me, when i enquired about the future updates on the loan. That number was of a person named, nitin. And, confirmed with the executive, as to when to receive a revert call from the given number.

                I waited for 4days, and, called to nitin's number on 23/11/18, as i knew it wouldn't have been able to process on that week, as it was eid on 21/11/18 and gurunanak jayanti on 23/11/18, to know about my submission of documents.

                At first, nitin was way too rude to deal with, on call. Later on, he changed to be like a person with no information on my loan and documents. He started replying me rudely when i asked him for the updates, saying, "i don't know, mam. Whenever it happens, you will receive a message and a call, till then don't disturb me by calling like this."

                I replied telling, "this is not a way to talk to a customer. I didn't call to pass my time. I am i am in serious need of finance so approached. So keep cool".

                He also, mocked me by saying, "cause your salary is less as compared to the salary for personal loan has to be, your documents still are in process. So you should wait until we receive something," by saying these words he just disconnected my call.
                I am attaching the call history of the executive and the guy named nitin, with this email.

                As soon as possible, kindly do the needful.

                Regards,
                Simsy varghese
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  varsha m k
                  from Bengaluru, Karnataka
                  Dec 8, 2018
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                  Resolved

                  Website: www.hdfcnetbanking.com

                  29000 was deducted from my hdfc salary account to my credit card. Which is horrible as 22 days is remaining till december 31 and i'm already broke.
                  After the deduction by credit card is blocked. What's the solution.
                  Even in my net banking account i can not see any details.
                  How am i supposed to take care of this month expenses. Horrible service
                  Jan 9, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    L
                    Lijo George Philip
                    from Pune, Maharashtra
                    Dec 7, 2018
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                    Address: 411017

                    Hi sir my name is simsy varghese from pune i had applied for loan of rs 120000 from hdfc bank viman nagar giga space 3rd floor and my loan application i'd (Dpl[protected] on dated 21/10/2018 and the response i got from an employee of the bank was pathetic. Now i regret, the fact that i had approached hdfc for a personal loan. The guy whose name is nitin, has been rude to me, right from the starting of our conversation regarding the loan. Whenever i called for updates on it, he just said "whenever it has to happen it will happen, don't have to call and disturb me for it". How can a employee talk to a customer in that way??
                    +2 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Lijo George Philip
                      from Pune, Maharashtra
                      Dec 7, 2018
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                      Address: Pune, Maharashtra, 411017

                      Hi sir my name is simsy varghese from pune i had applied for loan of rs 120000 from hdfc bank and the response i got from an employee of the bank was pathetic. Now i regret, the fact that i had approached hdfc for a personal loan. The guy whose name is nitin, has been rude to me, right from the starting of our conversation regarding the loan. Whenever i called for updates on it, he just said "whenever it has to happen it will happen, don't have to call and disturb me for it". How can a employee talk to a customer in that way?? Hdfc giga space rd floor viman nagar pune
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Dinesh0703
                        from Mumbai, Maharashtra
                        Dec 7, 2018
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                        Address: Mumbai City, Maharashtra, 400018
                        Website: www.hdfcbank.com

                        Respected sir,

                        I undersigned mr. Satyanarayan laxman surukutla residing at 83/44 b. D. D. Chawls, worli, mumbai - 400018.
                        This is to bring to your kind attention that card no.[protected]xxxxxx0191 for an amount of rs.12, 423.23 dtd. 27/11/2018 and ref no. Rpms/lo/14580. Today i got credit card bill on my name and address. I do not hold any credit cards nor i am holding any hdfc bank credit card. But i don't know how i getting bills on my name and address.
                        I hereby request your goodself forefeit the above said card immediately and take legal action against him immediately. He is using forged documents on my name and address. As per bank norms you can take legal action against him.
                        This is my humble request please update me on this and help me to come out of this issue immediately.
                        I shall be very much thankful for your prompt action in this matter and obliged.

                        Regards
                        Satyanarayan laxman surukutla
                        [protected]
                        [protected]@yahoo.com
                        +2 photos
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                          M
                          manjunatha songs good music also good
                          from Bengaluru, Karnataka
                          Dec 7, 2018
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                          Address: 560024

                          Hi my name Is manjunatha k r, I had taken hdfc credit card one year ago the card got blocked for wrong pin generate and now the cibil score 605.
                          Kindly do needful.my [protected]. Even I am unable to New cards I trying for other bank also kindly sort this issue soon.

                          Regards
                          Manjunatha K r
                          Dec 07, 2018
                          Updated by manjunatha songs good music also good
                          Card got blocked
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                            D
                            Deepak Paramguru
                            from Kolkata, West Bengal
                            Dec 7, 2018
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                            I used to have hdfc salary account and at that time i issued hdfc credit card but did not received that card. After 3 month when i closed my salary account at that time they don't inform about any credit card linked to my account but now after 7 month they send me a message that due to insufficient balanced you have to charged a fine against my account. This is so ridiculous that when i inquire about my account with customer care they told me that that particular branch where i submitted the closer form they did not processed that form so that that account now converted to saving account.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Shashi Gáìkwâð
                              from Visakhapatnam, Andhra Pradesh
                              Dec 7, 2018
                              Resolved
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                              Resolved

                              Address: 500034

                              My salary account (In hdfc bank) [protected] was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 7th dec 2018 and i see that i have negative balance rs -21000 in my account. I request you to please take action. Thay have no right what so ever to do whatever they want without informing the customer
                              Jan 23, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 11, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that our branch manager Mr. Syed has contacted you and requested you to visit the branch for further assistance in this regard. For further assistance you may contact him on [protected].

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Suraj5551
                                from Darbhanga, Bihar
                                Dec 7, 2018
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                                Address: Patna, Bihar, 800013

                                Dear concern,

                                I paid my minimum due amount as per credit card bill generated on 14th november 2018 but even though my credit card is reflecting as suspended and salary a/c balance of hdfc bank has been put on hold from 1st of december 2018 & intimation e mail has been received by me on 5th december 2018 on my e mail id. Actually between 1st december 2018 to 5th december 2018 there was standing instructions against my 2 running loans, al a/c 39780378 & pl a/c 39780378 & both of them bounced without any fault from my side.
                                Kindly remove the hold on a/c balance of my salary a/c & also activate my credit card under customer id no 42641517 because again there is an si scheduled for emi payment on 7th dec against one more pl a/c with the same salary account but due to hold on my entire balance of salary a/c of rs 90958.86/- it will also get bounced and that even after paying the minimum due amount rs190958/-on 3rd dec, but still the amount is on hold & the amount kept on hold has not been released after passing of 4days till now.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Kanakarja
                                  from Bengaluru, Karnataka
                                  Dec 7, 2018
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                                  Address: Tirupur, Tamil Nadu, 638661

                                  Hello,

                                  I took a loan from hdfc bank, after that i complaint my issue regarding 13500 detected from my account without my knowledge. I raised a complaint in consumer complaints also. After that i received a threaten call from [protected] and his email id is rajesh. [protected]@hdfcbank.com.

                                  Whoever called for me complaint addressee person scolded me anything,

                                  First he asked why u signed empty paper
                                  Ans : hereafter bank should not get signature in empty paper.

                                  Second : where we agreed 10.99%, give me proof.
                                  Ans : i don't have proof. But hdfc bank should forward the proof to me 11.25% where i agreed. Please upload my documents whatever i given to hdfc bank. I suspect my document are used hdfc bank or not.

                                  Finally understood, he is asking me immediately close the loan. If the consumer has bulk in hand about 5lac why the people are going loan.

                                  The hdfc bank is not people service, its local finance i think.

                                  Still i can't digest my loss of 13500 from the hdfc bank.
                                  Government will not take care about this things i hope. People whoever suffering from through hdfc bank. Please write it in all the way open to the world.

                                  My loan account number : 58905222

                                  Clearly attached loan processing person notes, first line written correct interest agreed second line after raising issue they updated themselves and forwarded to me.

                                  On top of that earlier complaint, i received response from bank following the same

                                  Recording also i can attach but there is no option from here. So i written in mail also [protected]@hdfcbank.com

                                  Verified support
                                  Hdfc bank customer care's response, dec 04, 2018

                                  Dear customer,

                                  We are working on your concern vide ref id:[protected] and will revert to you in 4 working days.

                                  -anay
                                  Hdfc bank customer assistance
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Kamal Kant Sharma
                                    from Sandur, Karnataka
                                    Dec 7, 2018
                                    Resolved
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                                    Resolved

                                    Address: 133001

                                    Sir, there was a cash back offer in tanishq, i am eligible to get the 5% cash back as per tanishq official.

                                    I have done transaction of around rs.96672 on 28th august. 2018 at tanshiq. Till date i am not received the cash back.

                                    As per offer to the merchant outlet i. E. Tanshiq, i am eligible for the 5% cash back around rs. 4833/-.

                                    Hdfc customer care says, talk to merchant outlet and tanishq official says talk to bank.

                                    Now what should i do?

                                    Thanks
                                    Kamal kant
                                    Contact: [protected]
                                    Email: [protected]@gmail.com
                                    Jan 7, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 07, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      Jagabandhu Deogharia
                                      from Ranaghat, West Bengal
                                      Dec 7, 2018
                                      Resolved
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                                      Resolved

                                      Address: Purulia, West Bengal, 723101
                                      Website: Hdfc

                                      I am a dissatisfied customer of hdfc bank purulia branch, west bengal (723101). I opened an account (Ending with no.*7287) in this bank as my salary account but suddenly my company changed and i wanted close my this account but whenever i visited to the bank manager, he refused it and left my account on negative. Here urging the initial cooperation from any helpful higher authorities to close the account.
                                      Further communication mail id: [protected]@gmail.com
                                      Jan 10, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 10, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to provide the below details to enable us to track the status of your application for account closure: 1. Date when the application was sent/submitted 2. Complete address of the branch where the application was sent/submitted ( Along with IFSC Code) 3. Mode of sending (post or courier details). 4. Account number. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM.

                                      -Anay
                                      HDFC Bank Customer Assistance
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