HDFC Bank Complaints & Reviews

Address: Ghaziabad, Uttar Pradesh, 201001

Team,
I am suffering from intestinal tb from june 2018. Due to this i have lost my job also, 46540/- rupees i have paid in hdfc credit card from june 2018 to till now, i have sent my all medical documents to bank but they started my harassment and my family too, their agnets calling to my my family and my friends as well, they have spoiled my social life in my socity.
I want to go in consumer court for filing sue to hdfc bank but they are not giving their address and concern person contact detial for sending my legal court notice t them.
I want the compensation of their harassment done by them

Jan 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Dec 07, 2018

Updated by manish7899 Please give me the reference no. Which is not visible in your above mentioned reply

Dec 12, 2018

Updated by manish7899 I have not get any response from hdfc bank of my above complaints

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Address: 624101

My name is thangapandi i'm using your debit card one year but hdfc staff told before account opening card free no charge and no hidden charge but after one year today 885 ATM DEBIT CARD FEES auto debit please veryfy my complaint return my 885 amount otherwise close my account contact [protected] [protected]

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Address: Nellore, Andhra Pradesh, 524002

Purchased jewellery from tanishq worth rs. 50000 through my hdfc debit card on 25th august 2018 once and 50000 again on 26th august 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. Its been more than 3 months already passed but till date no cashback received nor any communication is there stating the timeline for cashback.

Please look into this & revert.

Jan 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email us at [protected]@hdfcbank.com from your registered email id along with the details of marketing offer, and complete details of the issue faced by you.

-Anay
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra

My husband late. Mr Prasad Giri had a account in HDFC Bank. He had a tax saver fd which is matured on 13 February 2017. As per nominee I (wife)didn't get the amount after maturity. The deposite branch is Magarpatta branch Pune. Visited the branch but didn't get satisfied answer from the employees. . Kindly help me for further action.
Contact
[censored][protected]@gmail.com

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Complete address of Branch where the same was submitted as per web site ( Along with IFSC code) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Manoj
HDFC Bank Customer Assistance

Dec 20, 2018

Updated by Tanu@9 Shared all the required information but I didn't get any call or information from bank

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Address: Pune, Maharashtra, 410405

Dear sir,
My account charged because no maintain balance but before 15 days I have been submitted my company letter to convert saving account into salary account but till date my account also charged please help us and replay me on my mail [protected]@yahoo.co.in also contact me on-[protected]
Note-As per my home bank instructed I have sumited all document to bank but they have not updated yet.

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 06, 2018

Updated by Santu33 Dear sir,
My account charged because no maintain balance but before 15 days I have been submitted my company letter to convert saving account into salary account but till date my account also charged please help us and replay me on my mail [protected]@yahoo.co.in also contact me on-[protected]
Note-As per my home bank instructed I have sumited all document to bank but they have not updated yet.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600097

I'm really feeling frustrated with continuous follow up on this. I have lost my food plus card in August 2018 and my first mail started to your team through mail(FoodCardSupport.[protected]@hdfcbank.com) on 08/22/2018 with regard to this. It is more than 3 months since then, but still I haven't get my new card. More than 10 follow up emails have been sent to the above mail ID.

XXX - My company name

Kindly please arrange for new card ASAP, if not please arrange to return my cash balance of Rs. 672 which is blocked in my old card.

If I don't get prompt response for this, I may go for legal precedence on this regard.

Already updated my details on the below URL for card activation / detail correction / new card.

Old Card # is : [protected]

https://leads.hdfcbank.com/applications/webforms/apply/HDFC_FoodplusCard_TCS/ind...⇄

Regards
Veluchamy K

Jan 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to us at [protected]@hdfcbank.com along with your card details and complete communication address for further assistance

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110042

Dear sir
This to bring you for your kind information. My self sukhendra bahadur singh.
I am using hdfc credit card but card has been expired of month august. But still did found any card from hdfc credit card department. My old card number is[protected]. Now my residence address has been change.
My new address is e 562 gali no 4 swaroop nagar new delhi 11042.
Please send my card above mention address.
Thanks & regards
Sukhendra bahadur singh
[protected]

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that you have hotlisted the credit card and not placed request to reissue the card hence the new card has not been sent to your mailing address. We infer that your mailing address has been changed. To change the mailing address in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link. https://bit.ly/2jm2fAH Please send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041

-Manoj
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra, 411016

MY account balance is above 10k still deducted AMB charges that too without informing customer. i need refund on urgent basis.

deducted three times in last two months. Mentioned as AMB charges. But balance is above 10k. So you cant deduct it.

& there is no pre information to customer. Unfair & bad service for old customer

MY account balance is above 10k still deducted AMB charges that too without informing customer. i need refund on urgent basis.

deducted three times in last two months. Mentioned as AMB charges. But balance is above 10k. So you cant deduct it.

& there is no pre information to customer. Unfair & bad service for old customer

Jan 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 403507

I had bought a IPHONE X from Jamson Porvrim Mapusa Goa on 1st May 2018, and was assured a cashback offer of 10k .
I have been calling HDFC from last 6 month as i have still not seen the credit in the credit card account.

Inspite of multiple calls to HDFC & assurance from your team, i do not see the credit reflecting in my account.

Request for refund in my account as per the deal.

Jan 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 06, 2018

Updated by Sruhid V HBL=[protected]' Cash back of 10k on iPhone X

Dec 06, 2018

Updated by Sruhid V reference number for this e-mail: [protected]

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfcbank.com from your registered e-mail address along with the copy of charge slip pertaining to the said transaction to assist further.

-Nadia
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110017

Is there any limit on amount you can withdraw by cheque in cash by rbi and you have to state the purpose you need to withdraw funds???
I had sent my employee today sda branch delhi and he had to return back with nill amount as he was asked these questions on cash withdrawal from my account and all tough i am preferred customer nobody bothered to call me before sending him empty handed. I need this money for family wedding coming up and for first time i could not honour my cash payments to various vendors.
Further its is sheer dadagiri i have a current account which i have reopened in panchsheel branch and i wanted to close the same at sda branch and i have gone personally to close with the request but off no avail and today they replied to my employee when he enquired about the same he was told go to the same branch where you have opened a new account rudely.

I am very angry with this attitude pnb type of your employees and its high time,

Jan 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Ghaziabad, Uttar Pradesh, 201002

Website: hdfc bank

Hi,
My name is sagar verma i joined a company in the year 2013 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job after few month because of study reason. I am not using that a/c from 1 year. And now i. E. After 1 year i am totally shocked and worrying about the same.
Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount..

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Jammu, Jammu and Kashmir, 181121

Hello this is vishav a hdfcbank customer. Today I went to hdfc bank Jammu branch( rehari chungi ) for the query related to credit card ..there I went to branch manager her name is SHWETA RANI ..she just don't know how to talk to the customers ..she is very rude and does not give me proper satisfactory answers moreover she did not even look at me when I was asking queries related to my card. She misbehaved with me and treated a customer as if he is a begger. This type of ### non sense service did not expect from a well known bank ..I hope you gonna tell her regarding this thing and teach her some ettiquetes how yo treat to a customer . I am going to close my account and moreover will not recommend this to others also ..I wish for an early reply, I want to know what you gonna do in this regard. I am waiting for your reply.
My number is [protected]

Jan 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand the inconvenience. Please share with us the complete address of the Branch, Date and time of visit, staff details & your contact details.Visit here https://bit.ly/2Hqff0y for help with branch address. Of course, all your details will remain confidential.

-Anay
HDFC Bank Customer Assistance

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Address: 500098

I am sending you the HDFC dispute form & Merchandise decline transaction details.

Without OTP approval, permission the transaction has done Rs. 7577.27, so kindly requesting you to, please investigate on this issue and reverse the same.

Kindly do the needful.

Thank You,

Regards,
P. Deva
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Aurangabad, Maharashtra, 431001

Website: hdfc bank

I have salary bank account in hdfc bank from last 6 month they are charging me low balance charges. They have mentioned i should mantained 1000 rs bcoz my account is now converted into saving account. Now i have told to branch employes that i will mantain 10000 rs but please refund my amount, bcoz the amount is near about 6000 rs. But after the mantaining 10000 rs, they are telling we can't refund you that deducted amount, so please check on my issue and solve it asap.

Jan 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 07, 2018

Updated by Sk. Viquar ahmed PLEASE UPDATE ME ABOUT THE COMPLAIN. I CAN'T AFFORD THAT MUCH OF CHARGES.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) As the Average Monthly Balance (AMB) of Rs. 10, 000.00 was not maintained, charges have been levied to your account. Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates. You may visit https://bit.ly/2EEowiK for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT For further assistance you may write to us at [protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance

Dec 07, 2018

Updated by Sk. Viquar ahmed I Am Agree With You But If I want To Continue With HDFC Bank. As, now I have Already mantain the 1000 Rs So Can you Please Refund That Deducted Amount.
As Other Bank Refunding if They deduct Any Low balance charge. If It is Not Possible From Your Side Then I will Close My account. Please Check.

Dec 07, 2018

Updated by Sk. Viquar ahmed I Am Agree With You But If I want To Continue With HDFC Bank. As, now I have Already mantain the 10000 Rs So Can you Please Refund That Deducted Amount.
As Other Bank Refunding if They deduct Any Low balance charge. If It is Not Possible From Your Side Then I will Close My account. Please Check.

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Dear sir i'm already requested smart pay on my idea mobile number. Our telecal executive reffer register smart pay. Benefits of annual fee waiver offer. I ready to register smart pay i tell my mobile number. Our executive conformation of annual fee waiver. But still time amount of 500+45+45 charged. I check my smart pay but not registered my idea number. Our executive reason idea number not linked smart pay. But this is not my mistake. It wrong communicate our executive. Kindly refund my amount of 500+45+45=590.

Card ending : 0515
Mobile no. : [protected]

Jan 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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On 20 Nov 2018 i have ordered Mi Earphones in amazon india[protected] and on the same day i cancelled that order and received a mail confirmation from amazon india on the same day with refund reference number[protected] and it is mentioned in the mail that refund will be credited to my account on 28 Nov 2018 but till not i haven't received any refund and am attaching the documents for your reference. Called hdfc customer care multiple times but they are telling amazon india have not initiated the refund and when i call amazon india they are telling that it is pending since hdfc people haven't processed further.

Jan 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Dear sir,

I have deposited cheque no 000017 in 17/11/2018 at dindori branch in hdfc bank. My account number [protected] named as shikha vishwakarma. I have deposit slip as a proof. But yesterday they send me back cheque with report your cheque post dated. Sir cheque last date have crossed.
Now this is not my mistake this is bank manager mistake and i confirm manager through phone if fund is not sufficient so bounce the cheque client will not again issue me cheque i need this bounce status of cheque for legal uses. Now i am in big trouble... Kindly resolved my problem...

+1 videos

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to share the scanned copy of the stamped deposit slip on [protected]@hdfcbank.com for further investigation.

-Anay
HDFC Bank Customer Assistance

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Address: Lucknow, Uttar Pradesh, 226025

Dear sir/madam,
This is to bring in your kind notice that i manoj kumar holding your credit card no 485*1998 from last couple of years.
Now the issue is that my billing cycle is on 4th of every month the last bill which i received in the month of nov 2018 and the due date was 24/11/2018 and i have deposited the last c/q on dt. 22/11/2018.
And according to me i had paid your bill before due date, now may i ask you that why i have charged finance charge rs.8578/- and other various charges saying that you have got my payment late, any local cheque take not more the two working day to clear. Now may i also ask u to explain me that how i made the payment late and why i have charged extra. And the mental harassment which i am facing from couple of days and who will be the responsible for my unnecessary harassment for making my payment with in time as i do usually.
Sir i would be thankful i[censored] look into the matter and pl revert my all the extra charges immediately, as i may also tell you that i will not pay any single penny extra related to the above matter and pl do the need full and kindly revert back.
Yours
Manoj kumar
[protected]
Email - [protected]@gmail.com

Note: all the related receipts and other documents are attached relating to the above matter.

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Hyderabad, Andhra Pradesh, 500044

Dear sir,

I have already had a credit card from hdfc bank since from past 1.5years and i have closed it manually by mailing a letter to branch head near nallakunta due to my abroad plans now all my plans are cancelled due to some other reasons which i couln't mention here.

Later i applied for my credit card through online banking with the help of relation manager reference number ([protected]s3) and after few days i got a message that you mailing address has been changed. Yes!! It is but after dropping a mail to branch head to update my new address they approved it and my process never started its been a month now and the status of my credit card is dissaproval without any solution. Please look forward i request you to re-process my application again.

Thanking you,
Mangalampally durga prasad

Jan 30, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

HDFC Bank Customer Care's response Dear Customer,

At the outset, we thank you for the interest shown in the Bank’s product. We wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, please forward 1. Salaried - Attested copy of the latest payslip which is not beyond 45 days old and a copy of the visiting card or Office Id card. 2. Self Employed - Attested copy of the latest ITR ( Income Tax Return ) and copy of the Pan card along with Computation of Income ( this is a part of the income tax returns form which the cardholder submits, which lists out the individual breakup of the total income i.e Income from House Property, Income from business etc. ) to the following address. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041. All income / supporting documents as mentioned above will need to be self-attested (duly signed by you) on the document. To help us serve you better, please quote the above-mentioned reference number in all your communication in this regard.

-Nadia
HDFC Bank Customer Assistance

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Address: Khordha, Odisha, 751024

Hi,
I have submitted all the details and documents to one executive of hdfc bank for credit card in saheed nagar branch, bhubaneswar. But, today they showed the status as declined. Now the executive is not picking up my call. Also i visited hdfc infocity branch, bhubaneswar. They stated me that due to resident office address and current residing address the application is declined. I have submitted all the relative documents but still its get declined. How this is possible?

Jan 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card application number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Dec 18, 2018

Updated by debk1802 Hi,
After i raised a complaint here, HDFC mailed me to submit few documents..i have sumitted the documents but now they mailed be that my application has ben rejected. I dnt know what HDFC wants...if this is the case then please give my documents back to me nd also if not i will be raising this thing to consumer board.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 823

harrasment by hdfc recovery agent for payment_5249 xxxx xxxx 8496 _

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debit card annual fees

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cash back not received

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fixed deposit

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automatic balance debit from account

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not getting replacement card for my lost food plus card

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credit card

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deducting balance without reason. and no refund

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cash back not received on iphone x

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cash withdrawal /account closure

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closing ac

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bank manager rude behaviour and is not ready to answer

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dispute form hdfc credit card no. 5241810402475859

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regarding the amount deducted from my account for low balance charge

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request : card annual fee waiver card end - 0515

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refund not processed

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cheque not deposited by the bank employee

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finance charges

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credit card disapproval

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credit card declined

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