HDFC Bank Complaints & Reviews

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card and registered mobile number to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly note that for security reason all deliverables are sent on registered communication address onlye. You can get your latest address updated with us and write to us at [protected]@hdfcbank.com for redirection of card post updation. Address updation through Netbanking : Please follow the below steps to update the address through Netbanking: Log in to your NetBanking account Click on “Update contact details” on top of the page Click on “Update address” Click “Update” tab. You will be redirected to upload the self-attested scanned copy of document. Update your address under "Address details" Select the document type that you wish to upload from the drop down menu under "Address proof" Click "+" and select the document Click "upload" Type the code shown in the box Select "I/we confirm that we have read the Terms & conditions and that all details provided on the form are true & correct" Click on "Submit" Following are the documents that you can upload as Address Proof during the above procedure: 1) Passport 2) Driver License 3) Voter's Card 4) Aadhar Card 5) Central or State Government issued ID Card. If the request / document is in order, the address would be updated in 2 working days. Alternatively, You can submit an application for change in address duly signed, at the branch. Please mention your Customer Identification Number in the request. If your account is a joint account and if the joint applicant wishes to change the address, please fill a separate form for his / her address change. We regret that we are unable to process the address change request through PhoneBanking, e-mail, scanned, or faxed copy. The form for the address change needs to be submitted together with a documentary proof of address (please carry your original documents with you). The document needs to be self attested by yourself. Please refer the below link for the combined address form https://bit.ly/1WEkvSN. You can also refer to the Documents accepted as proof of mailing address in the below link https://bit.ly/2ITo7uz. If you send the address change request / letter through courier, post or a bearer, it needs to be necessarily accompanied by self attested copy of any one of the acceptable documents for establishing proof of address for the applicant whose address needs to be changed. Your mailing address will be updated within 7 working days, once the application with any of the supporting documents is received and found to be in order. The change in address will also be confirmed through a SMS in the registered mobile number. You may also confirm the change in address by logging into Netbanking through "My Contact Details". If you have availed of other products offered by the Bank viz. Loans, Credit Card, Depository Services, Securities Trading Account etc., kindly approach the branch for assistance in getting the address changed in those systems as well. Please visit the following link for address of our branches and ATMs https://bit.ly/2Hqff0y

-Zubin
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, Complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the below details so that we can check and assist you: [1] Date and amount of the transaction [2] Correct Beneficiary Account Number [3] Correct Beneficiary IFSC Code Please do re-state your concern in the email along with your account and contact details. Kindly mention the reference ID TTU[protected] in the subject line.

-Manoj
HDFC Bank Customer Assistance

Jan 01, 2019

HDFC Securities Customer Care's response Dear Customer,

We understand that your concern pertaining to the debit in your trading account 3291791 stands addressed.
For any further assistance, please write to us at [protected]@hdfcsec.com. We will be glad to help you.

Regards
Customer Care
HDFC Securities Ltd

Dec 05, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].-

Zubin
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We have noted your concerns on credit card outstanding and we request you to contact our Debt Management Officer at[protected] / 66668102.

-Anay
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

As per our records, the said transaction has been already reversed to your account. Please check your account statement online for further details.

-Nadia
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We thank you for writing to us. Kindly email us at [protected]@hdfcbank.com from your registered email ID and share with us the scan copy of the Debit / Credit Card charge slip for the loan availed so that we can check and assist you on priority. Do mention your registered mobile number in your email.

-Nadia
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to please provide us your registered contact details & transaction details on the Link: https://t.co/Eg9kTpcUHb with the ref ID PZ[protected] in the comment box for us to track it

Anay
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

Incase if you wish to cancel the mandate request you to write to us from your register e mail ID on [protected]@hdfcbank.com for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance

Dec 03, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your Loan Account No., registered contact info & the complete issue. Mention this Ref No. TW[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.

Dec 03, 2018

HDFC Bank Customer Care's response Dear Customer,

The charges debited from your saving Bank account pertains to debit transaction carried out by you in your Demat account in the respective period. These charges are levied on transfer of securities from your Demat account to another Demat account or to your broker's account. Incase of any credit transactions in your Demat account, no charges are levied by HDFC Bank Ltd. (Depository Participant). Transaction charges accrue in the month when the transactions are effected and are debited in the following month after giving adequate advance intimation in the billing statement. url: https://goo.gl/Rgghcy

-Manoj
HDFC Bank Customer Assistance

Dec 03, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance