HDFC Bank Complaints & Reviews

I have applied for a debit card of hdfc bank. Generally bank will send the debit card by post. My case the concerned branch manager not send by post and asked me to collect from branch. Why he is treating me separately. I am not staying in nagpur city.
Ask the manager of the concerned branch the debit card by speed post
Customer harassing attitude from concerned hdfc bank manager.

Jan 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

HDFC Bank Customer Care's response Dear Customer,

We have resent the card on your address through speed post vide POD Details: -EM[protected]IN today. You will receive the card in 7-10 working days on your communication address.

-Anay
HDFC Bank Customer Assistance

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Address: 560037

Hello

Without knowing to me hdfc credit card guys activated the hdfc medical card and they have charged some amount. I have paid total amount which i have used for credit card. Still i am getting call from hdfc bank for payment '

I have cancelled the credit card around 7 years back. They are listing like medical card balance.
Please check and let us know the for same
Issue. Details as below

Email - [protected]@yahoo.in

Phone - [protected]
Pan card - aocpm5143g

Regards
Mallaram

Jan 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that we had already responded to your e-mail on December 07, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected]

-Zubin
HDFC Bank Customer Assistance.

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Address: 208023

Hi sir,

This is mohammed. Amin quadri i have a titanium credit card that details is given below.

Name — mohammed amin quadri

D/o/b — 30/06/1971

Pan no. — agrpa9769p

Card type — titanium edge

Card no. — [protected]

Valid dates — 01/12 — 01/15

Mobile no. [protected]

Email id — [protected]@gmail.com (Amin14560)

I have some over due but where i have to pay i do not know i also not have any customer id.
Please resolve this issue as i visited many times to hdfc branch to clear my payment but nothing is done there.
Regards

Jan 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at:[protected]/66668102 for any queries regarding your credit card account.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560055

Website: hdfcbank.com

Hi team,

I have hdfc salary account, in which monthy i wil be transfering some amount to my uncle account, this month i have transferred amount to wrong account, costumer service will tell please go and submit indemnity form. But in bank they don't know what the form is.

Branch: wtc dr. Rajkumar road, 560055
Ifsc code: hdfc0002710
Branch code‎: ‎002710

Transferred date: 29th...

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Hello hdfc team
I made a payment of 600 on dated 7/12/2018 against reg no [protected]
Transaction is successful but i was lost transaction no/ tracking id. To up assaistant teacher.
And given helpline n mail adress is noy suportive always comes switched off.
Plz help me..
Chandrama shukla..
Kindly dont show any identity in public domain.
Thanks

Jan 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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I am holding hdfc credit card no ending 7429
They are debitting my card for auto renewal of one assist without much concern
I have given a request for cancellation last year itself evsn then they are debitting
The person from one assist cancellation team is speaking rudely and telling every year i should give a cancellation request and he is asking proof of cancellation i have given last year which i don't have as i requested over phone only
Kindly do the needful
C. Sivakumar
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Belgaum, Karnataka

As per hdfc policy they are obliged to disburse home loan to farmers on cultivation land. However, bank manager denied to process the application as they don't have orders to give loan to farmers, which comes under gram punchayat jurisdiction. Even i am a salaried person and had sufficient agricultural land. It is requested to inform remedy for the same.

Feb 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

HDFC Bank Customer Care's response Dear Sunil,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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Address: Ahmedabad, Gujarat, 382110

Ad hoc statment charge ₹118.00 deduct from my account
Without information dated on 15 nov 2018
When i reach to branch regarding they cant provide proper solution as well as customer care told same answer.
But my point is that if i cant visit at branch on 04/07/2016 and dont take any statment according to my account so why they charge me ₹118.00
So need to clearification from bank or reverse my ₹118.00 to my account

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560061

Still machine is not working, its been over 13 days, no response from your end. Not sure if hdfc is really serious to do business. Confirm back to us, so that we can go with other solution, instead of loosing so much business.

Largest bank in india, takes 13 days to resolve one deactivation of card machine, and none of your folks have any idea on what is happening. One guy says it is documentation issue, one guy says it is due to physical verification, one guy says it is due to device.

However when i checked with call center today, came to know the account has been deactivated and they refused to register complaint stating they can not take complaint for deactivated accounts.

I am really surprised with the services from hdfc and no one is willing to take any ownership.

Regards
Smitha (Habitat)

On sat, dec 8, 2018 at 6:10 pm akash agrawal wrote:
Dear all, please confirm the status, we are loosing out business.

Regards
Smitha, habitat

On sat, dec 8, 2018 at 1:31 pm wrote:
Dear bangalore hd team/vidyasagar,

Terminal 98632735 is deactivated.

Kindly take it forward for reactivation as merchant is unable to transact on terminal.

Thanks & regards,
=
Pooja j. | service executive - merchant services| mumbai |
Helpdesk no.- (24 x[protected] | merchanthelpdesk. [protected]@hdfcbank.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: Jaipur, Rajasthan, 302021

Hi,
An order on foodpanda got cancelled and my transaction was reversed. I got the following message from hdfc also,
Ur transaction on hdfc bank debit/atm card ending * for rs. 409.88 has been credited/reversed by www.foodpanda. on[protected]:21:17:54. But the same has not reflected in my account yet. I have no idea of the current status of my refund as the message says it has been reversed but the amount is yet to reflect in my account. I kindly request to look into the issue and resolve it.

Jan 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: 560103

Otiya hdfc bangalore she called and asked u approved for free loan. Are u willing take personal... I said yes then she asked all detail i submit through wats up and as well as mail... Then she said km i will contact u tommrow then i'm still asking it is approved or not but she is not revive my phone. And not telling message.. She has tell wt happend.. She doesn't behave like this... I fade withe coustmer service

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Loan Application No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Nagaon, Assam, 782141

Dear sir
I have a bike loan from nagaon assam but something my financial problem regarding the bike loan pending but 2018 october first i deposited the pending payment after payment bank given me the loan noc but not clear my cibil score so i have problem for my business. I need financial help at my business import export so i contact my bank regarding a business loan approval but nowmy cibil score is very low so i have problem but contact for my bike loan branch of nagaon hdfc bank they are tell me as soon as possible my my cibil score ok. But right now 2month running my civil not good so now i have very problem so please help me..
My pan card no bxcpk1801m

Jan 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning the loan account number, CIBIL control number/CIBIL report, to enable us to check and assist.

-Nadia
HDFC Bank Customer Assistance

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Address: 700136

Website: HDFC

Dear sir,
I have home loan in the hdfc sdf kolkata branch, i am facing lots of problem with branch manager mr. Koustav chatterjee (Emailid:koustav. [protected]@hdfc.com). His behavior is very rude and unprofessional against his customer, he does not provide proper information whenever i called he does not pick my call even he does not reply of my mail.
I just wanted to change my loan emi to any other bank due his behavior. Operation manager mr. Sabyasachi ([protected]@hdfc.com) also not interfering in this matter.
I made a prepayment amount around 5 lac but it did not effect to my emi amount, when ask about it he gives very unprofessional reply which just misleading. I am help less, shell i go to court about it. Please help.

Jan 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

As the loan is sourced by HDFC Ltd, please click here (Link- https://bit.ly/2yx5J9L) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Nadia
HDFC Bank Customer Assistance

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Address: 400097

Dear team,

I have require my car loan closed details, hdfc bank noc certificate require, details is below.

Loan agreement no:[protected].
Car loan closed on 7th aug' 2014.
Bank name:- hdfc.

Request to you kindly car loan noc on my
Mail id:- [protected]@gmail.com.

I am appreciate if this will done...

Regards,
Nilesh r mistry
Cell:-...

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Address: 400703

I have submitted online application for hdfc fastag on 26th november 2017. I have also paid 500. I got a confirmation e-mail with reference number hfr090737. Till now i haven't received my rf tag id or any update on this. The customer care number is not working and none of their regular bank customer care employees are aware this service. It's big disappointment that hdfc bank is involved in this kind of scam.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Dec 10, 2018

Verified Support

Dear Customer,

We request you to write to [protected]@hdfcbank.com along with the Fastag confirmation e-mail, to enable us to check. Alternatively, you may contact Fastag customer care at[protected] who will also be able to assist you.

-Nadia
HDFC Bank Customer Assistance

Reply

M

M V Ramana Reddy

from Ponnuru, Andhra Pradesh

Jan 17, 2019

Have applied hdfc fastag through online and made payment of 500 inr (200 for security amount, 200 for tag & 100 as the top up amount). The reference number of the application is HFR095415. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear

I have an account in hdfc bank but i m not geeting otp in my mobile.
I visited hdfc home branch but no response, i called on customer care but no response,
I emailed on [protected]@hdfc.com but still no response.

I m not able to do any transaction without otp
I m not able to open my net banking without otp.

Resolve this issue
Regards
Vikas kumar atray
Find my bank details by my name

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 08, 2018

Updated by Vikas Kumar a 'HBL=[protected]' Not getting otp from last 2 months

Verified Support

Dec 09, 2018

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please share your Account No./Customer ID & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: Ahmedabad, Gujarat, 382110

I have similar experience with hdfc bank. I use to have account with them and only reason i opened an account with them only because their debit card can be used on paypal. I was aware that i need to maintain average quarterly balance aqb (Rs 768) in my account but all of sudden they changed the rule from aqb to amb (Average monthly balance) without notifying me.

I was surprised to see -768 rs balance and the amount i had in that account was also gone, when i asked customer care about it they said this new rule was introduced few months back and there is nothing they can do about it. I took below approach to tackle this..

Jan 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates. You may visit https://bit.ly/2EEowiKfor more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

-Nadia
HDFC Bank Customer Assistance

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Address: Hyderabad, Telangana

I am an NRI, trying to add beneficiary. I am getting all amount debited and credited messages to the registered number. But not receiving OTP.
I have to send money immediately to my brothers account. I had used this service before few days back and it worked. Today its not working at all.
Please help me. As soon as possible.

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Address: Imphal East, Manipur, 795001

Website: [email protected]

Please take necessary legal action against credit card division-hdfc bank and help me for the recovery of these unnecessary charges by hdfc credit card division till dated. As per my calculation and knowledge i have paid more than the principal amount on the card and the card was already blocked long time ago. I came to know about the due recently when i was trying to take car loan. They are thief. I am suffering from mental disorder now. They smudge my image and prestige as well. I am also taking legal action now. Kindly help how to approach for this resolution.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400092

Website: -

I have not asked for any debit card.
Bank has dispatched unauthorised debit card to me. Details:

Dear sir/ madam,

We value your relationship and thank you for banking with us.

We would like to inform you that your new hdfc bank debit card has been dispatched via [protected] through blue dart courier to your registered mailing address with the bank.

Jan 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have noted your concerns expressed with regards to issuance of a new HDFC Bank Chip Debit card. We take this opportunity to inform you that in order to offer increased security to our customers and in line with RBI Circular- RBI/2015-16/163 DPSS.CO.PD.No.448/02.14.003/2015-16 we are upgrading all magnetic strip cards to chip enabled cards which will be completed by 31st Dec 2018. In compliance with the mandate you must be upgraded with Chip Debit Card. The card will be issued as first year free. Accordingly, the relevant intimation of Debit card conversion has been sent to you vide SMS or Email or Letter. We also wish to inform you that new Debit card with Chip+PIN facility shall be dispatched to your registered mailing address. In case of any change in your mailing address, we request you to update your new address immediately, to enable us to deliver the card. · Please note that if you are travelling, you may update your mailing address through NetBanking and we will arrange to send the card to your updated address. · Alternatively, you may visit the nearest HDFC Bank Branch and collect an Insta (Non-Personalized) Chip Debit Card. · If you wish to receive Chip Debit card at your nearest HDFC Bank Branch, request you to provide the Branch details by contacting nearest Branch / PhoneBanking or by email. We will send the card to the desired Branch, if the new chip card has not been dispatched to your mailing address prior to receiving the request. Please visit Debit card product page on www.hdfcbank.com to keep your updated about the card features, schedule of charges and T&Cs. Please feel free to call Phone banking team or mail us for any further assistance/clarification that you may require on your Debit Card.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 821

not received by the debit card

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hdfc credit card/medical card

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credit card payment/customer id

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imps transfer to wrong account

regarding tracking /transaction id

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cancellation of one assist

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home construction loan to farmers on agricultural land

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hdfc bank adhoc stmt charge debited from my hdfc account

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escalation - 3 - tid no 9863 2735

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reg reversed transaction

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perhaps loan

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cibil score

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complaint against kolkata sdf branch manager

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car loan noc certificate required

hdfc fastag not received

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not getting otp on my mobile from last 2 months

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refund negative charges

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otp not received to registered mobile number

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unknown charges

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unauthorised debit card issued by bank

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