HDFC Bank Complaints & Reviews

I have been charged annual fees in the 3 rd month without having information on same. I hold hdfc bank account and was told by bank employee that the their is bo charges for the credit card. The card was forced upon me by the employee without sharing what are the clauses to maintain the card without memberahip fees. Have filed conplains with the card authority on phone and mail but they refuse to reverse the amount also bank branch showed their helplessness for same and the credit card company is charging interest every month. This is undue and unfair on the hdfc account to lure customers and than charge them and levy interest if not paid.

I am not able to convert my payment to smart emi. When i tried it said "we regret to inform that your credit card is currently not eligible for insta loan."

Please do the needful, i tried contacting customer care twice. After waiting for 5-10 mins on the call, call got disconnected both times and no one called back.
This is very disappointing.

Hey, i have received a messege saying:-dear customer, mandate reference no :- hdfc[protected] issued to ashish securities pvt ltd with value of rs.23750.00 and frequency mnth is received today for processing in case of issue please get in touch with your branch kindly help. As i have no done any transaction on my behalf so kindly tell me what to will my query will be solved

Hello team,

From past one year i'm using hdfc credit card. It automatically recharges my two mobile number every month and the same comes in my every month credit card bill statement.

I want to cancel this. I never opted for such but i dont know how does it works. I tried n number of time with your customer care, but no response also i couldnt find any way to cancel via my net banking.

Please do the need full.

Thanks
Raghavi

Hi

My old number- [protected]
My New Number- [protected]
My Old phone lost on 7 Jan 2019 so that i want to change my contact in hdfc credit card

As my old phone is lost kindly update my new number on urgent basis.
Please update my new number as soon as possible

My email id: [protected]@gmail.com
Name: Tanvi Tyagi
My New Number- [protected]

Having lost my phone i froze my bank account and blocked my credit cards on 27th dec. On 31st dec i visited hdfc bank, halasuru to reactivate and replace my accounts and cards. Neither i nor the relationship manager was able to do anything online or by phone, so forms were manually filled out and sent. On 6th jan i got a message that my account did not autopay my credit card bill. Nine days later i have not received my cards yet.

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr096866. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care have no update asks to contact via mail,
What's use of customer care service

I am tired of calling customer care agents it take a around 20 min to reach your agent i don't understand what time of customer experience you get.. The worst customer care ever. If this will be the case this bank will shot of customer very soon.. You guys literally frustrated people very bad i face this issue ever time i call customer care executive.. Very bad trained executive hdfc have

Respected Sir/Madam,
I am suffering from credit card charges. Here is my problem:
My father has HDFC classic salaried account and I have my joint account in bank. My father has already free of charge card. so someone from the HDFC bank told about free of charge credit card. So i agree with them and issue a card. after one month we got 150 rs bill as docomo sim recharge. So i pay it through net banking but I cant get recharge so after visit of hdfc bank branch, Came to know that recharge was bounced and payment also bounced. So i thought I am not getting any recharge so why to pay and i didn't pay anything. After 2 month i got credit card charge of 2500 and that i don't know because we had must apply on strictly regulation that the card was free of charge. I also don't know I was facing this charges at that time. after visiting credit card recovery office on 7th January (today), we got to know that The person who issued a credit card he never give us any advise and always told us its a free of charge. I have also not getting pin number so I hadn't even activate card and make any transaction. so eventully I have not using any money from credit card and your charges are reached on 5700 rupees. Kindly request you to reverse my all charges. we are suffering this problem the amount was big because we didn't use even a single rupee. you can check on your records too. please help us and reverse back all charges. I went bank branch also they told us to email you. and customer care also delayed and didn't reply. we are only got trapped in this issue. and bank officer never give us proper explanation. he told us some 3 month process but after one month bank added charges. if he told us at least once that it is chargeable card, we never apply.
so officer give us wrong commitment and we are bearing this.
kindly please contact me back([protected]) or email and help me to reverse my charges. we are very grateful to you. It was a very hard situation for us to pay this much money without use a single rupee.
please take care of this matter on immediate basis, else tell me if i need to go to government authority to make FIR on the bank officer chirag patel: [protected] who did not give us proper information about credit card.

from,
suhani
Surat-395004, Gujarat

Mainey 17.11.2018 ko branch me ja kr account close kreney ki request diya tha .after 2 month bhi account close nhi hua .
aur maintenance charge alg se charge kr diya .app se request h ki jald se jald account close krney ki kripa krey .request lene ke baad bhi account close nhi hota aapke bank me .boltey h accont close ho jayega .paise phley charge ho jata h .account . ××××××××7920

Mainey 17.11.2018 ko branch me ja kr account close kreney ki request diya tha. After 2 month bhi account close nhi hua.
Aur maintenance charge alg se charge kr diya. App se request h ki jald se jald account close krney ki kripa krey. Request lene ke baad bhi account close nhi hota aapke bank me. Boltey h accont close ho jayega. Paise phley charge ho jata h.

Without consent/ permission attached oneassist with credit card of hdfc bank and started realising charges₹1399/- and failed to cancel oneassist in spite of repeated requests to hdfc bank and to oneassist. So immediately refund whatever charges realised and cancel oneassist

4 digit no of credit card — — 7890
Oneassist membership no — 5676580
Name — shyamalendu chakraborty

Hello,
I am Krishna lathiya
I have account in HDFC bank and my register number is [protected]
Today, I was talk to one of your executives on call her name is shwati she was too much rude with me, I was just call regarding my unknown translation after she spoke some word in hindi " ak to account me paisa hota hai nai " after I request her very politely that plz transfer my call to your senior then again she use same sentence after too much request to her she purely denied to transfer this call to anyone... and without my permission she transfer my call to IVR ..and after I was disconnect the call...her sentence too hurt me I know I have insufficient fund in my account but she doesn't have right to use this type of language...
Kindly take action regarding her and informe me otherwise I have call recording I will upload on FB or Twitter...

I have been charged 1200 for not maintaining minimum balance and since i have left my job and this account was converted to savings account without any intimation and also levying penalty without prior intimation amounts to cheating. There is even no mention of these deductions in the account statement. I will not pay this negative balance. I want these charges to be waived and my account to be closed.

Hi this pramod gunda exsting custamer of hdfc bank. Today Hdfc has charged 885rs for debit card annuval usage charge without any prior information to the custamer. Hdfc is charging higher fee for the debit card usagesand it is mandatory to charge reasonable amount or provide chargeless cards.
This is very disspointing service from hdfc and request them refund or provide with chargeless cards.
Please do infom to the custamer before debiting the amount from the individual custamers.

I did not agreed of any loan and I revived SMS Rs 11250 for debit mandate registerarion I dint not got any loan or signed anything
Kindly reslove this issue
Even I doesn't know about Ashish securities put ltd
Kindly let me know as soon as possible before filing for fir in police station

My Name is Dipdyut Bhattacharyya, requested for a replacement of HDFC card which was damaged. I was told from the ITPL Road Branch, kundanahalli that if you want the card to be delivered on the branch, I can tell the Blue Dart delivery agent to do deliver to the branch. This is not true, the blue dart are not ready to deliver the card to my nearest branch and neither the HDFC branch or credit card department is assisting me on that. I need the card as soon as possible due to medical emergency. I need to have the card and make payment by Friday, 11th January 2019. If I don't receive the card, I'll take the help of consumer forum and social media and make sure HDFC takes hit.

I would like to file fraud case against hdfc bank ltd, barasat, knc road.

I opened s/b with hdfc bank in december, 2018 and when their executive approached me for opening s/b account, he did not give me any information regarding demat account linked to it. They are deducting rs 1299 annually as annual maintenance charges whereas i am never aware of that i have such account. I only got to know in jan, 2019 when i saw my mini statement where it was mentioned that rs 1299 has been deducted as depository charges. It's typical fraud case where executive did not educate customer with all the details.

Re - hbl=[protected]

My name is galla naresh, i have a credit card which is already expired but still you people are sending me to pay 584 rupees on renewal charge. How stupidity is this card expired and i don't have new card. You want me to pay bills for yearly renewal charge's. Immediatley close my credit card. I have already mailed closure form and diagonally cut card. Otherwise i will proceed legally.

Thanks
Galla naresh

Hello,

I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 885 inr from bank account without my notice.
I am using hdfc bank platinum debit card. I had never requested hdfc bank executives for platinum debit card and they did not inform me about platinum card annual fee during the creation of bank account.

I want full refund now of 885 inr.
I use hdfc account to deposit cash and i don't need higher credit limit debit card.
Expecting to solve my issues asap.

Vinod
[protected]