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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 821

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R
RR Kishor
from Diglur, Maharashtra
Dec 7, 2018
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Hello all respected authorities,

Sorry to hit your inbox. But as a highest authority hope you understand the concern.

I want to make a complaint against ch in pune
Mr. Raja upadhyay.

How will you higher such person in your so called reputed organisation. This guy is not having any sense that how to talk and how to behave with their coullegus and employees.

Do you teach in your leaning sessions that to use 'saala', 'harami' and 'pichwada' kind of words in con call and even while scolding? This is how you build manager and ch?

At least they should not use abusing words in front of everyone. He even scold and make feel you very bad in front of their regular customers.

He always do partiality while bahaving. He has some people who do his nonsense unnecessary work. And he behave nicely with them. And the one who is doing work from his wholesale you scold them. What a wonderful work culture.

If you do not take any action against him soon then for sure in few days will fir of harrassment in workplace against him. Also going to take help of 'right to information act'. You should tell about your working hours and many other things.

Can you please let me know where do you mention in your offer letter and term and conditions that
1. You should not leave the branch until and unless you do not do business? Unless their could be 9 or 10 pm? Even for female staff?
2. To respond on what's app though you are busy with customers?
3. To respond on what's app thought you leave the branch and non working hours?

I will ask all these details in 'right to information act'.

Looking forward great help from you to keep your and your employees dignity and value

Also written to md via e-mail.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    sarabjeet1313
    from Bengaluru, Karnataka
    Dec 7, 2018
    Resolved
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    Resolved

    credit card not delivered

    Address: 110032

    I have applied for the credit card (Regilia) through my personal banker.
    At the time of applying, i checked the address in netbanking and the address was correct, so i applied through netbanking.

    Complaints

    1. After few days, i got the message the address provided is wrong and hence bludart will deliver back my credit card. On confirmation, i get to know that only part of the address had been mentioned.br...
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    M
    myselfamitnath
    from Delhi, Delhi
    Dec 7, 2018
    Resolved
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    Resolved

    This mail from hdfc

    Dear Applicant,

    Thank you for your interest in the HDFC Bank International Credit Card.
    We are unable to process the application further, in the absence of the requisite income documents.

    We request you to submit the appropriate documents as mentioned below at your earliest convenience to the appended address.

    HDFC Bank Cards Division, P.O.Box 8654, Thiruvanmiyur P.O., Chennai 600 041.

    Alternatively, you could drop the completed form in the drop box at your nearest branch addressed to The Manager HDFC Bank Card Division.

    For Salaried - Public Limited/Multinational/Private Limited/Proprietor Firm/ Partnership Firm

    Form 16

    Duly Certified Salary Slip with Visiting card/Employee ID

    For Salaried - Government / Public Sector
    Latest Payslip with Visiting card/Employee ID OR
    For Card holders of Standard chartered, Citibank, HSBC, ICICI, ABN, American Express, Deutsche Bank, Kotak Mahindra Bank or Axis Bank ONLY
    Photocopy of the Front of the credit card, with latest two months original statements.

    Please respond within 45 days from the date of this communication and we would be grateful if this receives your immediate attention to take up your application for further processing.

    Thanking you once again for the interest shown..

    Please do not reply to this email, this is sent from an automated mailbox

    Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application.
    Any financial/non- financial liability arising due to the same would not be borne by the bank.

    ...
    i am also send the icici bank card front copy of card and two month statement are send to above given address and it will receive at[protected], but it mail me again on[protected] this mail
    what is problem why it will can not approved my card and my cibil also 750+ always please tell me my response
    Jan 9, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 07, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your Card Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      N
      navinmg65
      Dec 7, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560097

      Hi,
      I am navin, recently i had submitted a credit card address change request form at one of the hdfc branches in bangalore. The request was declined due to signature mismatch. However, as far as i know, there has been no change in my signature from the very beginning. I have been using this card from past 5-6 years.
      The phone banking officer informed me to submit a hard copy of the signature change form to resolve the issue. However, i am unable to find a signature change request form for a credit card online.
      But since i believe there is no change in my signature, please help me to verify and process my address change request.
      My card was due for renewal. My new card was returned back from my old address.
      Jan 8, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Thank you for your interest in our product. Please visit the nearest branch and apply for an open new savings bank account. Our branch official will offer a product that suits your requirement.

      -Anay
      HDFC Bank Customer Assistance
      Verified Support
      Dec 07, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

      -Anay
      HDFC Bank Customer Assistance
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        J
        Jishnu Muraleedharan
        from Bengaluru, Karnataka
        Dec 7, 2018
        Resolved
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        Resolved

        Hi,

        I received a message two months back stating that "Madete reference no:Hdfc[protected] issued" and 500/- is being deducted monthly. I sent mails to hdfc bit still no change. Kindly do the needful to cancel this.

        ID:[protected]

        Regards,
        Jishnu V V
        +1 photos
        Jan 20, 2019
        Complaint marked as Resolved 
        Dec 13, 2018
        Updated by Jishnu Muraleedharan
        Any update please?
        Verified Support
        Dec 13, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

        -Anay
        HDFC Bank Customer Assistance
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          K
          karulkumar
          from Varanasi, Uttar Pradesh
          Dec 7, 2018
          Resolved
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          Resolved

          My name is k. Arulkumar from pondicherry. I had applied a home loan at public sector bank. But bankers stopped my loan process due to insufficient cibil score. Because a hdfc credit cards number has showing to my cibil statement. I am not used any debit and credit cards even i do not have any account also. The card ([protected]) not belongs to me. The card details given bellow,

          Card open date:13.03.2008
          Card closed date: 23.04.2015
          Card limit: 110674
          Current balace: 16139
          Due amount: 12595

          This all details i did collected from hdfc credit card customer care. As per the customer care call verification date of birth, address, name are mismatched. Then received my complaints and few days later provide complaint id: 8216324 also. Thereafter doesn, t give any response so kindly verify complaints. From last one month following this issue but still you did not any helps from your side. I have very much suffered regarding this hdfc credit card issues. Please find the mistake and close my complaints as soon as possible.


          Thanks
          K. Arulkumar
          Pondicherry
          Jan 10, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dec 07, 2018
          Updated by karulkumar
          The above mentioned HFDFC credit card not belongs to me.
          Verified Support
          Dec 10, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have noted the concerns expressed in your mail and we request you to write to [protected]@hdfcbank.com along with the complete copy of the CIBIL report and valid identity proof to enable us to assist further.

          -Nadia
          HDFC Bank Customer Assistance
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            K
            Krishre
            Dec 7, 2018
            Resolved
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            Resolved

            Address: 600011

            Hi, iam trying to reach you past 4 weeks for emi query but you have worst and worst customer care services. Let the customers know about the emi facility before by mail or message, because of this incident i decided to close my credit card account from hdfc and if customer had any issue who will take care? Who is resposible for that? I need ur attention to resolve this query. Kindly do the needfull asap

            You are loosing trust from customers due to this type of activities.
            Jan 11, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 10, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX and dial 1121 then validate credit card number and then dial 221.

            -Nadia
            HDFC Bank Customer Assistance
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              M
              manish7899
              Dec 6, 2018
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201001

              Team,
              I am suffering from intestinal tb from june 2018. Due to this i have lost my job also, 46540/- rupees i have paid in hdfc credit card from june 2018 to till now, i have sent my all medical documents to bank but they started my harassment and my family too, their agnets calling to my my family and my friends as well, they have spoiled my social life in my socity.
              I want to go in consumer court for filing sue to hdfc bank but they are not giving their address and concern person contact detial for sending my legal court notice t them.
              I want the compensation of their harassment done by them
              Jan 7, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 07, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

              -Manoj
              HDFC Bank Customer Assistance
              Dec 07, 2018
              Updated by manish7899
              Please give me the reference no. Which is not visible in your above mentioned reply
              Dec 12, 2018
              Updated by manish7899
              I have not get any response from hdfc bank of my above complaints
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                B
                babupriya
                from Perambalur, Tamil Nadu
                Dec 6, 2018
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                Address: 624101

                My name is thangapandi i'm using your debit card one year but hdfc staff told before account opening card free no charge and no hidden charge but after one year today 885 ATM DEBIT CARD FEES auto debit please veryfy my complaint return my 885 amount otherwise close my account contact [protected] [protected]
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                  P
                  PriyathamRavuru
                  from Bengaluru, Karnataka
                  Dec 6, 2018
                  Resolved
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                  Resolved

                  Address: Nellore, Andhra Pradesh, 524002

                  Purchased jewellery from tanishq worth rs. 50000 through my hdfc debit card on 25th august 2018 once and 50000 again on 26th august 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. Its been more than 3 months already passed but till date no cashback received nor any communication is there stating the timeline for cashback.

                  Please look into this & revert.
                  Jan 7, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 07, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please email us at [protected]@hdfcbank.com from your registered email id along with the details of marketing offer, and complete details of the issue faced by you.

                  -Anay
                  HDFC Bank Customer Assistance
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                    T
                    Tanu@9
                    from Pune, Maharashtra
                    Dec 6, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    My husband late. Mr Prasad Giri had a account in HDFC Bank. He had a tax saver fd which is matured on 13 February 2017. As per nominee I (wife)didn't get the amount after maturity. The deposite branch is Magarpatta branch Pune. Visited the branch but didn't get satisfied answer from the employees. . Kindly help me for further action.
                    Contact
                    [censored][protected]@gmail.com
                    Jan 9, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 07, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Complete address of Branch where the same was submitted as per web site ( Along with IFSC code) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Dec 20, 2018
                    Updated by Tanu@9
                    Shared all the required information but I didn't get any call or information from bank
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                      S
                      Santu33
                      from Pune, Maharashtra
                      Dec 6, 2018
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 410405

                      Dear sir,
                      My account charged because no maintain balance but before 15 days I have been submitted my company letter to convert saving account into salary account but till date my account also charged please help us and replay me on my mail [protected]@yahoo.co.in also contact me on-[protected]
                      Note-As per my home bank instructed I have sumited all document to bank but they have not updated yet.
                      +1 photos
                      Jan 9, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dec 06, 2018
                      Updated by Santu33
                      Dear sir,
                      My account charged because no maintain balance but before 15 days I have been submitted my company letter to convert saving account into salary account but till date my account also charged please help us and replay me on my mail [protected]@yahoo.co.in also contact me on-[protected]
                      Note-As per my home bank instructed I have sumited all document to bank but they have not updated yet.

                      Verified Support
                      Dec 07, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        V
                        Velz
                        Dec 6, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600097

                        I'm really feeling frustrated with continuous follow up on this. I have lost my food plus card in August 2018 and my first mail started to your team through mail(FoodCardSupport.[protected]@hdfcbank.com) on 08/22/2018 with regard to this. It is more than 3 months since then, but still I haven't get my new card. More than 10 follow up emails have been sent to the above mail ID.

                        XXX - My company name

                        Kindly please arrange for new card ASAP, if not please arrange to return my cash balance of Rs. 672 which is blocked in my old card.

                        If I don't get prompt response for this, I may go for legal precedence on this regard.

                        Already updated my details on the below URL for card activation / detail correction / new card.

                        Old Card # is : [protected]

                        https://leads.hdfcbank.com/applications/webforms/apply/HDFC_FoodplusCard_TCS/ind...

                        Regards
                        Veluchamy K
                        Jan 14, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 11, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please write to us at [protected]@hdfcbank.com along with your card details and complete communication address for further assistance

                        -Manoj
                        HDFC Bank Customer Assistance
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                          S
                          sukhender singh
                          from Gurgaon, Haryana
                          Dec 6, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110042

                          Dear sir
                          This to bring you for your kind information. My self sukhendra bahadur singh.
                          I am using hdfc credit card but card has been expired of month august. But still did found any card from hdfc credit card department. My old card number is[protected]. Now my residence address has been change.
                          My new address is e 562 gali no 4 swaroop nagar new delhi 11042.
                          Please send my card above mention address.
                          Thanks & regards
                          Sukhendra bahadur singh
                          [protected]
                          Jan 9, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 07, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We observe that you have hotlisted the credit card and not placed request to reissue the card hence the new card has not been sent to your mailing address. We infer that your mailing address has been changed. To change the mailing address in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link. https://bit.ly/2jm2fAH Please send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041

                          -Manoj
                          HDFC Bank Customer Assistance
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                            K
                            Karishma Rajbhoj
                            from Mumbai, Maharashtra
                            Dec 6, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411016

                            MY account balance is above 10k still deducted AMB charges that too without informing customer. i need refund on urgent basis.

                            deducted three times in last two months. Mentioned as AMB charges. But balance is above 10k. So you cant deduct it.

                            & there is no pre information to customer. Unfair & bad service for old customer

                            MY account balance is above 10k still deducted AMB charges that too without informing customer. i need refund on urgent basis.

                            deducted three times in last two months. Mentioned as AMB charges. But balance is above 10k. So you cant deduct it.

                            & there is no pre information to customer. Unfair & bad service for old customer
                            Jan 8, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 07, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              S
                              Sruhid V
                              from Pune, Maharashtra
                              Dec 6, 2018
                              Resolved
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                              Resolved

                              Address: 403507

                              I had bought a IPHONE X from Jamson Porvrim Mapusa Goa on 1st May 2018, and was assured a cashback offer of 10k .
                              I have been calling HDFC from last 6 month as i have still not seen the credit in the credit card account.

                              Inspite of multiple calls to HDFC & assurance from your team, i do not see the credit reflecting in my account.

                              Request for refund in my account as per the deal.
                              +2 photos
                              Jan 10, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 06, 2018
                              Updated by Sruhid V
                              HBL=[protected]' Cash back of 10k on iPhone X
                              Dec 06, 2018
                              Updated by Sruhid V
                              reference number for this e-mail: [protected]
                              Verified Support
                              Dec 10, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to write to [protected]@hdfcbank.com from your registered e-mail address along with the copy of charge slip pertaining to the said transaction to assist further.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                D
                                Dkum
                                from New Delhi, Delhi
                                Dec 6, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110017

                                Is there any limit on amount you can withdraw by cheque in cash by rbi and you have to state the purpose you need to withdraw funds???
                                I had sent my employee today sda branch delhi and he had to return back with nill amount as he was asked these questions on cash withdrawal from my account and all tough i am preferred customer nobody bothered to call me before sending him empty handed. I need this money for family wedding coming up and for first time i could not honour my cash payments to various vendors.
                                Further its is sheer dadagiri i have a current account which i have reopened in panchsheel branch and i wanted to close the same at sda branch and i have gone personally to close with the request but off no avail and today they replied to my employee when he enquired about the same he was told go to the same branch where you have opened a new account rudely.

                                I am very angry with this attitude pnb type of your employees and its high time,
                                Jan 7, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 06, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  S
                                  SSagar Verma
                                  from New Delhi, Delhi
                                  Dec 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201002
                                  Website: hdfc bank

                                  Hi,
                                  My name is sagar verma i joined a company in the year 2013 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job after few month because of study reason. I am not using that a/c from 1 year. And now i. E. After 1 year i am totally shocked and worrying about the same.
                                  Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount..
                                  Jan 9, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 06, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    V
                                    Vishav12345
                                    from Gurgaon, Haryana
                                    Dec 6, 2018
                                    Resolved
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                                    Resolved

                                    Address: Jammu, Jammu and Kashmir, 181121

                                    Hello this is vishav a hdfcbank customer. Today I went to hdfc bank Jammu branch( rehari chungi ) for the query related to credit card ..there I went to branch manager her name is SHWETA RANI ..she just don't know how to talk to the customers ..she is very rude and does not give me proper satisfactory answers moreover she did not even look at me when I was asking queries related to my card. She misbehaved with me and treated a customer as if he is a begger. This type of ### non sense service did not expect from a well known bank ..I hope you gonna tell her regarding this thing and teach her some ettiquetes how yo treat to a customer . I am going to close my account and moreover will not recommend this to others also ..I wish for an early reply, I want to know what you gonna do in this regard. I am waiting for your reply.
                                    My number is [protected]
                                    Jan 8, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 08, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand the inconvenience. Please share with us the complete address of the Branch, Date and time of visit, staff details & your contact details.Visit here https://bit.ly/2Hqff0y for help with branch address. Of course, all your details will remain confidential.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      P
                                      P Deva
                                      from Hyderabad, Telangana
                                      Dec 6, 2018
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                                      Address: 500098

                                      I am sending you the HDFC dispute form & Merchandise decline transaction details.

                                      Without OTP approval, permission the transaction has done Rs. 7577.27, so kindly requesting you to, please investigate on this issue and reverse the same.

                                      Kindly do the needful.

                                      Thank You,

                                      Regards,
                                      P. Deva
                                      [protected]
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                                      HDFC Bank customer support has been notified about the posted complaint.
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