HDFC Bank Complaints & Reviews

Ad hoc statment charge ₹118.00 deduct from my account
Without information dated on 15 nov 2018
When i reach to branch regarding they cant provide proper solution as well as customer care told same answer.
But my point is that if i cant visit at branch on 04/07/2016 and dont take any statment according to my account so why they charge me ₹118.00
So need to clearification from bank or reverse my ₹118.00 to my account

Still machine is not working, its been over 13 days, no response from your end. Not sure if hdfc is really serious to do business. Confirm back to us, so that we can go with other solution, instead of loosing so much business.

Largest bank in india, takes 13 days to resolve one deactivation of card machine, and none of your folks have any idea on what is happening. One guy says it is documentation issue, one guy says it is due to physical verification, one guy says it is due to device.

However when i checked with call center today, came to know the account has been deactivated and they refused to register complaint stating they can not take complaint for deactivated accounts.

I am really surprised with the services from hdfc and no one is willing to take any ownership.

Regards
Smitha (Habitat)

On sat, dec 8, 2018 at 6:10 pm akash agrawal wrote:
Dear all, please confirm the status, we are loosing out business.

Regards
Smitha, habitat

On sat, dec 8, 2018 at 1:31 pm wrote:
Dear bangalore hd team/vidyasagar,

Terminal 98632735 is deactivated.

Kindly take it forward for reactivation as merchant is unable to transact on terminal.

Thanks & regards,
=
Pooja j. | service executive - merchant services| mumbai |
Helpdesk no.- (24 x[protected] | merchanthelpdesk. [protected]@hdfcbank.com

Hi,
An order on foodpanda got cancelled and my transaction was reversed. I got the following message from hdfc also,
Ur transaction on hdfc bank debit/atm card ending * for rs. 409.88 has been credited/reversed by www.foodpanda. on[protected]:21:17:54. But the same has not reflected in my account yet. I have no idea of the current status of my refund as the message says it has been reversed but the amount is yet to reflect in my account. I kindly request to look into the issue and resolve it.

Otiya hdfc bangalore she called and asked u approved for free loan. Are u willing take personal... I said yes then she asked all detail i submit through wats up and as well as mail... Then she said km i will contact u tommrow then i'm still asking it is approved or not but she is not revive my phone. And not telling message.. She has tell wt happend.. She doesn't behave like this... I fade withe coustmer service

Dear sir
I have a bike loan from nagaon assam but something my financial problem regarding the bike loan pending but 2018 october first i deposited the pending payment after payment bank given me the loan noc but not clear my cibil score so i have problem for my business. I need financial help at my business import export so i contact my bank regarding a business loan approval but now​my cibil score is very low so i have problem but contact for my bike loan branch of nagaon hdfc bank they are tell me as soon as possible my my cibil score ok. But right now 2month running my civil not good so now i have very problem so please help me..
My pan card no bxcpk1801m

Dear sir,
I have home loan in the hdfc sdf kolkata branch, i am facing lots of problem with branch manager mr. Koustav chatterjee (Emailid:koustav. [protected]@hdfc.com). His behavior is very rude and unprofessional against his customer, he does not provide proper information whenever i called he does not pick my call even he does not reply of my mail.
I just wanted to change my loan emi to any other bank due his behavior. Operation manager mr. Sabyasachi ([protected]@hdfc.com) also not interfering in this matter.
I made a prepayment amount around 5 lac but it did not effect to my emi amount, when ask about it he gives very unprofessional reply which just misleading. I am help less, shell i go to court about it. Please help.

Dear team,

I have require my car loan closed details, hdfc bank noc certificate require, details is below.

Loan agreement no:[protected].
Car loan closed on 7th aug' 2014.
Bank name:- hdfc.

Request to you kindly car loan noc on my
Mail id:- [protected]@gmail.com.

I am appreciate if this will done...

Regards,
Nilesh r mistry
Cell:-...

I have submitted online application for hdfc fastag on 26th november 2017. I have also paid 500. I got a confirmation e-mail with reference number hfr090737. Till now i haven't received my rf tag id or any update on this. The customer care number is not working and none of their regular bank customer care employees are aware this service. It's big disappointment that hdfc bank is involved in this kind of scam.

Dear

I have an account in hdfc bank but i m not geeting otp in my mobile.
I visited hdfc home branch but no response, i called on customer care but no response,
I emailed on [protected]@hdfc.com but still no response.

I m not able to do any transaction without otp
I m not able to open my net banking without otp.

Resolve this issue
Regards
Vikas kumar atray
Find my bank details by my name

I have similar experience with hdfc bank. I use to have account with them and only reason i opened an account with them only because their debit card can be used on paypal. I was aware that i need to maintain average quarterly balance aqb (Rs 768) in my account but all of sudden they changed the rule from aqb to amb (Average monthly balance) without notifying me.

I was surprised to see -768 rs balance and the amount i had in that account was also gone, when i asked customer care about it they said this new rule was introduced few months back and there is nothing they can do about it. I took below approach to tackle this..

I am an NRI, trying to add beneficiary. I am getting all amount debited and credited messages to the registered number. But not receiving OTP.
I have to send money immediately to my brothers account. I had used this service before few days back and it worked. Today its not working at all.
Please help me. As soon as possible.

Please take necessary legal action against credit card division-hdfc bank and help me for the recovery of these unnecessary charges by hdfc credit card division till dated. As per my calculation and knowledge i have paid more than the principal amount on the card and the card was already blocked long time ago. I came to know about the due recently when i was trying to take car loan. They are thief. I am suffering from mental disorder now. They smudge my image and prestige as well. I am also taking legal action now. Kindly help how to approach for this resolution.

I have not asked for any debit card.
Bank has dispatched unauthorised debit card to me. Details:

Dear sir/ madam,

We value your relationship and thank you for banking with us.

We would like to inform you that your new hdfc bank debit card has been dispatched via [protected] through blue dart courier to your registered mailing address with the bank.

Hi, our card machine is not working from 26th of nov 2018, when we are asking bank they are clue less why machine is not working. We have personally visited branch, we met multiple bank officers in last 10 days. But all efforts are in vain. None of the guys are serious about the same.
When we called customer care of hdfc, he says he can not take my complaint as we need to talk to branch only. Branch is not interested to resolve, hence there is no way to get this rectified.
We lost huge business due to non availability of card machine.
Please do not go for hdfc card machine, they are not at all interested in this business.

Good evening,
This mail is to point out few details on your employee, nitin, from hdfc bank, giga space, 3rd floor, viman nagar, pune.

I had put up my application for personal loan online, and, my application was submitted for rs 1, 20, 000 (Dpl[protected], on 21/10/18. Also, was given a offer on credit card.

I received a call from, one of your executives for collection of documents on 19/11/18. He reached my address, on 20/11/18, as discussed on call about it.

Then, he handed over a number to me, when i enquired about the future updates on the loan. That number was of a person named, nitin. And, confirmed with the executive, as to when to receive a revert call from the given number.

I waited for 4days, and, called to nitin's number on 23/11/18, as i knew it wouldn't have been able to process on that week, as it was eid on 21/11/18 and gurunanak jayanti on 23/11/18, to know about my submission of documents.

At first, nitin was way too rude to deal with, on call. Later on, he changed to be like a person with no information on my loan and documents. He started replying me rudely when i asked him for the updates, saying, "i don't know, mam. Whenever it happens, you will receive a message and a call, till then don't disturb me by calling like this."

I replied telling, "this is not a way to talk to a customer. I didn't call to pass my time. I am i am in serious need of finance so approached. So keep cool".

He also, mocked me by saying, "cause your salary is less as compared to the salary for personal loan has to be, your documents still are in process. So you should wait until we receive something," by saying these words he just disconnected my call.
I am attaching the call history of the executive and the guy named nitin, with this email.

As soon as possible, kindly do the needful.

Regards,
Simsy varghese

29000 was deducted from my hdfc salary account to my credit card. Which is horrible as 22 days is remaining till december 31 and i'm already broke.
After the deduction by credit card is blocked. What's the solution.
Even in my net banking account i can not see any details.
How am i supposed to take care of this month expenses. Horrible service

Hi sir my name is simsy varghese from pune i had applied for loan of rs 120000 from hdfc bank viman nagar giga space 3rd floor and my loan application i'd (Dpl[protected] on dated 21/10/2018 and the response i got from an employee of the bank was pathetic. Now i regret, the fact that i had approached hdfc for a personal loan. The guy whose name is nitin, has been rude to me, right from the starting of our conversation regarding the loan. Whenever i called for updates on it, he just said "whenever it has to happen it will happen, don't have to call and disturb me for it". How can a employee talk to a customer in that way??

Hi sir my name is simsy varghese from pune i had applied for loan of rs 120000 from hdfc bank and the response i got from an employee of the bank was pathetic. Now i regret, the fact that i had approached hdfc for a personal loan. The guy whose name is nitin, has been rude to me, right from the starting of our conversation regarding the loan. Whenever i called for updates on it, he just said "whenever it has to happen it will happen, don't have to call and disturb me for it". How can a employee talk to a customer in that way?? Hdfc giga space rd floor viman nagar pune

Respected sir,

I undersigned mr. Satyanarayan laxman surukutla residing at 83/44 b. D. D. Chawls, worli, mumbai - 400018.
This is to bring to your kind attention that card no.[protected]xxxxxx0191 for an amount of rs.12, 423.23 dtd. 27/11/2018 and ref no. Rpms/lo/14580. Today i got credit card bill on my name and address. I do not hold any credit cards nor i am holding any hdfc bank credit card. But i don't know how i getting bills on my name and address.
I hereby request your goodself forefeit the above said card immediately and take legal action against him immediately. He is using forged documents on my name and address. As per bank norms you can take legal action against him.
This is my humble request please update me on this and help me to come out of this issue immediately.
I shall be very much thankful for your prompt action in this matter and obliged.

Regards
Satyanarayan laxman surukutla
[protected]
[protected]@yahoo.com

Hi my name Is manjunatha k r, I had taken hdfc credit card one year ago the card got blocked for wrong pin generate and now the cibil score 605.
Kindly do needful.my [protected]. Even I am unable to New cards I trying for other bank also kindly sort this issue soon.

Regards
Manjunatha K r