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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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N
nishaverma
from Bengaluru, Karnataka
Nov 2, 2018
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hdfc cash back not received

Address: 560066

I had purchased an iphone8 using hdfc cash back offer on 30 june 2018. The offer stated that with in 90 days the cashback will be credited in the card but it's already 120 days yet i have not received the cash back and hdfc helpline are not providing sufficient details.

Please contact me on - [protected]
Loan number emi[protected]
Authorisation code - 023883

My email - [protected]@gmail.com...
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KoolKaps
from Mumbai, Maharashtra
Nov 2, 2018
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Address: 411028

Hi team,

One of my imps transaction shows processor down error. I have done a imps transfer for 13448 to a beneficiary however it has not been created yet.

Ref no - '[protected]
Amount - 13448

The error showing is processor down when i checked at the internet banking app.

Let me know it was done on 1st nov 18 & it is still not reached the beneficiary.
Dec 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Manoj
HDFC Bank Customer Assistance
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    Lakshmipathy Afc
    from Coimbatore, Tamil Nadu
    Nov 2, 2018
    Resolved
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    Resolved

    I have ordered a phone during amazon's great indian festival using hdfc debit card emi and i have cancelled the order minutes later but still i'm receiving messages regarding money deduction for emi like your emi due xxxx will get deducted on xx yy. I've tried contacting their customer service executives but it's busy all the way... Kindly takes steps to resolve it.
    Dec 4, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 02, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Nov 03, 2018
    Updated by Lakshmipathy Afc
    Sir,
    I have sent the details...waiting for your response
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      M
      makbhai
      Nov 2, 2018
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      I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 3911 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-.
      Please refund all my money which is deducted asap.

      Oneassist relationship number : 2784792
      Name :- maharshi upadhyay
      Mobile no. :- [[protected]]
      Credit card number ending :- 3911
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Mr Upadhyay,

      Greetings from OneAssist...!

      We deeply regret for the inconvenience caused to you.

      As per your request, we have cancelled your plan vide service request No. 3697312.

      The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

      Regards,

      Deepali

      Team OneAssist
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        O
        omsai1990
        from Gurgaon, Haryana
        Nov 2, 2018
        Resolved
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        Address: Ambala, Haryana, 133001
        Website: [email protected]

        Dear sir,

        This is to inform you that i dont want to continue my job. Reason behind for not continue my job is my mentor and cluster head as i join hdfc bank on dated 10sep2018 till now my mentor harrassed me for giving orders like go and take printout and copy on daily basis and also pass comment and crack jokes for not updating my attendence in wbars if i will not takes orders of my mentor. On dated 31 oct 2018 when i will not received my salary in my salary account i simply put mail to hr mr parveen dhiman and then call to my mentor after sending mail and inform him that i put mail to hr just to ask simply question why i m not getting my salary what is the reason behind that. Next day when i came to office my mentor complain against me to cluster head mr sukhdeep. He shouted me very badly and threat me that i warn you i[censored] asked about your salary without taking our permission and mail to hr then mujse bura koi hoga main bhut bura hun is mamle mein koi bhi mail mjse puchke hr ko nhi jani chaiye branch ki aur he also told me that ki tujse mis ka kaam to thk se hota nhi agar mentor ne attendence upload nhi kiya to kya hua next month tuje salary ajayegi and also he says that salary tuje mentor ne dilwani h hr ne nhi jo unko mail kr rha h aur ye bhi kha h ki abhi nikal ja job se nikalna h to par meri team k baare mein kuch bhi mat bolna hr ko at that time i was shocked and surprised cluster head supports only rm just they give good business to cluster head but not so the treats me like servants and also my mentor varun kapila told me that he dont know about the process o[censored]pdating attendence in wbars but before that he told me that he already sending my attendence in isac then how it is possible for not received my salary this is the simple question i raise in mail to hr. I dont want to go to office. Because there is no camera inside the office or cabin. I m very scared of cluster head sukhdeep dhaliwal he is very dangerous and cruel. Kindly take strict action on him these peoples who misuse the power and threats like people us who wants to make carreer in bank but due to these people we are not able to make carreer in hdfc bank. I request to hr please strict action on cluster head and mentor varun kapila and also its a humble request please release my salary. Kindly accept my resignation i dont want to continue my job in between ruthless and cruel peoples.

        My emp id-off200552
        Sandeep sharma
        Email id-sandeep. [protected]@in. Hdfcbank.com
        Ph no[protected]
        Dec 6, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 05, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Our HR manager has called you multiple times for a meeting in order to address the issue raised by you. However, there is no positive response from your end.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Rajivnath
          Nov 2, 2018
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 711204

          Hi,
          My name is rajiv nath rana, i have got a salary account with hdfc bank. Today 01/11/18 my salary of rs.18, 162.00 was deducted with out any prior notice and once i went to the branch they said that they will be of no help and ask to call phone banking. I called phone banking they said that they cant help and gave a number to call and there was no one on the other side i was on the ivr for 1 min and than the call was disconnected. I have a 1 year old baby and i am the only earning member in my family. Please help me. My contact details :-
          Email :- rajiv. [protected]@yahoo.com / rajiv. [protected]@gmail.com
          Dec 3, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 02, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          With regard to your credit card we request you to contact our Debt manager at[protected]/40372303

          Anay
          HDFC Bank Customer Assistance
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            M
            mishra anika
            from Gurgaon, Haryana
            Nov 2, 2018
            Resolved
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            Please explain the particular reason about my credit card rejection. On 30 october a hdfc employee go to my residence for the verification.. But he says that at my home candidate to show the id card but that time i was ion office so how can it be possible to show the id proof. It’s not the correct way of verification. The person who want a credit card is the person who has a job so how can it be possible the person in the office time be in the home
            Dec 3, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 02, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please share your Card Application No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              F
              Fajruddin Khan
              from Gurgaon, Haryana
              Nov 1, 2018
              Resolved
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              Resolved

              Address: 122508

              My loan account no is 61662813 for a new car loan .my approved loan amount is 606761 .but disbursed amount is 595911 . What is the charges. And why is so big difference in approved loan amount and disbursed amount. Plz resolve my issue. As thereis only 0.4% processing fees. Which on calculation comes out only 2400. So rest of amount is charged for what service.
              Dec 4, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 03, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We like to confirm that below charges are debited from your account DOCUMENTATION CHARGE 743 PA INSURANCE PREMIUM 6, 761.00 PDD CHARGES 560 PROC FEE RECEIVABLE 2, 065.00 PROC FEE RECEIVABLE 295 STAMP DUTY 426 Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

              -Manoj
              HDFC Bank Customer Assistance
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                N
                nony kochhar
                from Noida, Uttar Pradesh
                Nov 1, 2018
                Resolved
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                Address: Fatehabad, Haryana, 125050
                Website: www.hdfcbank.com/personal/credit_card/cc_track

                I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

                Reference number
                18j[protected]qw
                Status:- disapproved

                Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

                What the hell is this,, when i never got any letter, how could they say that they sent a letter?

                I saw the status and understand which is got disapproved due to not responding the letter copy which is sent from you for me. Let me know which address you sent the letter, because i didn't not any letter copy from hdfc bank.

                I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

                If i am not eligible for credit card please put back my all document that i had been submitted to your executive.

                Mobile no. [protected]
                Dec 17, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 08, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

                -Anay
                HDFC Bank Customer Assistance
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                  N
                  NehaSammanwar
                  from Ahmedabad, Gujarat
                  Nov 1, 2018
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra
                  Website: customer complaint

                  Dear sir/madam,

                  I neha nitin sammanwar is hdfc life classic assurence plus policy no.17995068 of yearly one lack to seven years term we were unable to continue policy due to some financiial issue so we have submitted decativation of mandate on date 21st july 2018 at your branch at lake city mall, kapurbaudi junction, majiwade above big baazaar after submission also we are getting unnecessary calls for deposit the amount it is nothing but harracing the customer then how onw will recommond to the other customers attached documents along with deactivation receipt for your kind information and immediate action please.

                  Regards,
                  Neha nitin sammanwar
                  Dec 4, 2018
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 02, 2018
                  HDFC Life Customer Care's response
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                  Sir,
                  My policy is completed in september 20, 2018 and the hdfc life not given me the amount of my policy please help me out of this method i want my money and my documents are all cleared and please contact me as soon as possible
                  HDFC Life Customer Care's response, Nov 6, 2018
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
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                    A
                    Amit Naresh
                    from Bareilly, Uttar Pradesh
                    Nov 1, 2018
                    Resolved
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                    Resolved

                    Dear Sir
                    I am a serving officer( doctor) in Indian Army and presently posted at Military Hospital Bareilly.
                    I got a HDFC Regalia Credit card in 2016 from Udhampur, J&K, where I was posted too.
                    Since, the card was offered to me through my Relationship Manager(HDFC) & Credit card agent, most of the form filling & other formalities were done by them.
                    I opted for Auto- debit option through my HDFC savings Ac no.xxxxx
                    Since then, I have been using the above said card along with my ICICI & SBI debit cards.
                    But, to my horror, I got to know in Sept 18 that my total outstanding bill was around 3.5 lacs. On enquiring deeply, I got to know that my Auto -Debit was for Minimum Payment''ónly, which I was totally unaware of.
                    The following is my humble submission :
                    1. Kindly inform me my outstanding bill under separate heads of Actual Credit & Interest & Fine charges.
                    2. The nature of my duty which involves lots of touring, poor internet access & not understanding the Financial services, I was not able to appreciate the type of Auto Debit . Also, I was unaware of ever increasing mammoth outstanding bill . Never ever I was informed by bank either with phone calls or postal letters
                    3. For no mistake of mine, I have been penalised . Still I am ready to pay off my genuine debts.
                    4. So I urge you to kindly take the corrective measures including:
                    a) Informing about my true expenditure, payments made and Finance charges incurred.
                    b) Waiving off the finance charges & fines incurred on me.
                    Dec 3, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 02, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please share your Card No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      Raji Bujji
                      from Hyderabad, Telangana
                      Nov 1, 2018
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                      Address: Hyderabad, Telangana, 8493
                      Website: www.consumercomplaints. in

                      I am Rajeshwari. T I have a salary account in your bank. Today I withdraw from 6000 rupees in Andra Bank Atm Kphb colony 3rd phase near kanakadurga Temple. But amount did not receive because it's showing Transaction canceled.I will check the balance in another atm. It's showing amount was debited. Please check and help me with my amount is back
                      +2 photos
                      Nov 01, 2018
                      Updated by Raji Bujji
                      Please check and help me with my amount is back 6000
                      Nov 01, 2018
                      Updated by Raji Bujji
                      I am Rajeshwari I was complaining about that my amount is back
                      Nov 01, 2018
                      Updated by Raji Bujji
                      Please check and help me

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                        N
                        nikesh kalyani
                        from Bharuch, Gujarat
                        Nov 1, 2018
                        Resolved
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                        Resolved

                        Address: Kheda, Gujarat, 387001
                        Website: [email protected]

                        Dear sir
                        Amazon me se mene item purchase kiya item ki qulity sahi nahi thy is liye mene return kiya per refrance no. 062169
                        Ak hone ke karan ak hi amount jama hua he dusra amount jama nahi hua 3489aur dusra amount 999wo amount jama nahi hua mera name nikesh kalyani he aur mera. Mobil no. [protected] he amazon walo ne bola mera refranse no. He aap bank walo ka miss take he aam yaha complain karo
                        +1 photos
                        Dec 4, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 03, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments and request you to send us the duly filled and signed form which is available in our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          H
                          hira9900
                          from Kandla, Gujarat
                          Nov 1, 2018
                          Resolved
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                          Resolved

                          Website: hdfc securities

                          I am dealing in purchase / sale of shares as I have demat account with HDFC Securities. I am informed that my relationship Manager is Ms.Pranali available on telephone number[protected]Mumbai).

                          Initially, my trading account was with your HDFC Gandhidham but since it was inoperative for some time, I am told that it is shifted to Mumbai with above relationship Manager. I have written number of times to get my account shifted back to Gandhidham (Gujarat) but no one listens telephonically or visiting through Branch also.

                          If I try 100 times to contact RM Ms.Pranali, I may get through once on a fine day. Everytime, I am put on IVRS for longer period with reply that RM is busy and I may get call back, which never comes. Only SMS comes "HDFC securities could not reach you on given number".

                          If nothing is heard after this complaint, I may initiate legal action against HDFC Securities and also approach Consumer Forum lodging my complaint their for compensation, which may please be noted.

                          HARISH.VIRUMAL HIRA
                          [protected]
                          Dec 25, 2018
                          Complaint marked as Resolved 
                          HDFC Securities customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 24, 2018
                          HDFC Securities Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience this has caused you.
                          We understand that our branch official has spoken to you in this regard and your concerns stands addressed.

                          Please call / write to us for any assistance at[protected]prefix area code) / [protected]@hdfcsec.com.
                          We will be glad to help you.

                          Regards
                          Customer Care
                          HDFC Securities Ltd
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                            D
                            dhruv12345
                            from Mumbai, Maharashtra
                            Nov 1, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            Hi,

                            I am really disappointed with the service here and i am really feeling bad right now.

                            I have locked a complaint with hdfc, that i have charged twice for the same amount that i have already paid in month of december.

                            Sadly i did not get any call from any of hdfc team its been 3-4 days now and i am still waiting for response.

                            Is this the right way to treat you customers?

                            I am trying delhi reason no from two hours now and any of the no is not connecting, it says no is busy and then disconnected no ivr nothing,
                            I don't get it.

                            If this kind services hdfc will provide to the customer i am sorry to say but i will not recommend hdfc to any of my friend.

                            Thanks.
                            Dec 2, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 01, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              Manoj8560
                              from Nagaur, Rajasthan
                              Nov 1, 2018
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan, 302017

                              We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.

                              Application reference number

                              18j[protected]n4

                              Status

                              Disapproved

                              Remarks

                              Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                              I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

                              Status

                              Disapproved

                              Remarks

                              Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                              I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

                              Status

                              Disapproved

                              Remarks

                              Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                              I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

                              Status

                              Disapproved

                              Remarks

                              Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                              I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.
                              Jan 2, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 13, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

                              -Anay
                              HDFC Bank Customer Assistance
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                                T
                                TANMAY WAGH
                                from Bhusawal, Maharashtra
                                Nov 1, 2018
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 422007
                                Website: ap

                                Sir m purchase an product from amazone and cancle it but payment are withdraw from my account they give me 5days time to refund my amount and reund reference code can u please tell about amount status in my account refund or not
                                Following info
                                Credit card no.[protected]

                                Your refund of rs.14523.33
                                50.00 has been processed successfully on[protected]
                                [protected]. The amount should reflect in your account by 30/10/2018
                                30/10/2018.

                                The authorization code (Refund reference number) for the transaction is 046387
                                550981.

                                In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                                Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.
                                Dec 4, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 01, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to confirm that the amount of Rs 14, 523.33 has been credited from the merchant Amazon to your card account 26/10/2018 and the corresponding Loan with reference number 40733258 has been preclosed.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  B
                                  Bharat Mandara
                                  from Jodhpur, Rajasthan
                                  Nov 1, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chittorgarh, Rajasthan

                                  Hello sir i would like to inform you that. I am working at nimbahera branch from15 oct 2018. And my rm is forcing me for submitted 2 file per day otherwise he issue memo and my treaning is also not completed and i am stay at chittorgarh at present time but he is forcing me for change my room at nimbahera i told her i am shift my room after diwali. But he is not understand and not hearing my problem. Due to which i am face problem for concentrate in work. So i request to please solve this issue
                                  Dec 3, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 01, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Jan 31, 2020
                                  Updated by Bharat Mandara
                                  Wasim shekh
                                  Nimbahera
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                                    B
                                    Bharathdfc
                                    from Chandigarh, Chandigarh
                                    Nov 1, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kurukshetra, Haryana, 136118
                                    Website: [email protected]

                                    Dear sir

                                    I have many time apply personnel loan at hdfc bank but every time rejected from bank. Sir, i have my salary account in hdfc bank from 2014 to till dated but every time my personel loan rejected by bank authorities. But i acknowledge you in 2012 i have taken one two wheeler loanfrom your hdfc bank but during loan period my some chaque was bounce due to personnelit problem. But now cleared and already i have noc from your bank after settlement with bank. Please i requested you please remove my defaulter name in my bank account for loan,...
                                    Thanking you

                                    Bharat bhushan s/o sh hari chand
                                    Mobi : [protected]
                                    Dec 2, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 01, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We'll look into that for you. Please write to [protected]@hdfcbank.com with Loan application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      D
                                      debasish9836
                                      from Mumbai, Maharashtra
                                      Nov 1, 2018
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700141
                                      Website: www.consumercomplaints.in

                                      Please note that i applied for hdfc credit card and got reference no : [protected]s3. I got all verification done at my office and residence too not onle one time verification 2 time done. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number 18j[protected]e1 status disapproved who called us for credit card and we never gone to hdfc for the same. Sumita, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got credit card too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards debasish mondal [protected] mail id mdebasish1. [protected]@gmail.com please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
                                      Dec 4, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 01, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We wish to inform you that application for a credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Nov 02, 2018
                                      Updated by debasish9836
                                      no sir same status will be shown actually i want reason,
                                      Nov 04, 2018
                                      Updated by debasish9836
                                      sir what is the reason my credit card was disapproved
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