| Address: Chennai, Tamil Nadu, 600062 |
Dear hdfc,
You have debited rs. 1899 for one assist mfee without any confirmation and more over i did not receive msg for debiting.
Being such big bank sector don't you guys feel it unethical, debiting your customer account without their knowledge.
I made payment 30346 on 30th oct and went to showroom to purchase mobile phone, transaction declined. I was not aware rs.1899 debited on 1/11/2018, today i was ashamed and came back without purchasing. I am seeing transaction history there it shows debited for oneassist mfee.
Card ending : 6069
Cash debited on : 1/11/2018
I request you kindly refund the money.
HDFC Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. Your membership cancellation is under process vide service request number 3699020. Your refund amount 1899/- will be credited in bank account within 5 to 7 working days.
Regards,
Devendra,
OneAssist, Social Media Team.