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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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J
jayabalachakravarthy
from Delhi, Delhi
Nov 10, 2018
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Dear sir last 3 years above am using hdfc credit card, 2016 onwards one assist plan activate after that plan not suitable for me so cancel request given november 2nd, november 6 th my renewal date but, myself intimate before november 2 nd via e mail & one assist app after amount taken my credit card november 5th, so please cancel my membership and return my amount

Card ending 4246
Membership no [protected]
Cancellation request no 3688557 (November 2 nd)
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3704705. Your amount 2999/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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    S
    shiv441890
    from Kharar, Punjab
    Nov 10, 2018
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    Address: 140604

    I came to know that my saving account has been debited for rs. 118.00 on 09/11/18 towards adhoc stmt chgs incl gst 210118-mir[protected] without any information. I don’t remember going to any branch for requesting any statement. When i reach to customer care they cant provide proper solution.
    Kindly clarify why i have been debited with the above said amount.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Sreemathy Varadhan
      Nov 9, 2018
      Resolved
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      Resolved

      Address: 600033
      Website: paytm.com/events/noida

      Hi - My credit card was compromised in July 2018 and there were 2 transactions made with my card by Paytm Noida for a total of approximately Rs. 19, 000. I have been contacting HDFC customer service with little to no help and this has not been resolved yet. They are also charging me for this every month. Despite being a valued customer, I am going through lot of mental agony to get this resolved. Can someone please help me with this?
      Dec 31, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 14, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Card No., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Nov 14, 2018
      Updated by Sreemathy Varadhan
      Hi Mr. Manoj,

      What is the reference ID that I should mention? can you please let me know? thanks again!
      Hi there - I still havent heard anything from the customer support. This is so disappointing.
      Hi Mr. Manoj,

      What is the reference ID that I should mention? can you please let me know? thanks again!
      Those are for dominos buddy
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      12 found this helpful
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        V
        Veereshchavan
        from Puttur, Karnataka
        Nov 9, 2018
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560010
        Website: www.hdfcbank.com/personal/credit_card/cc_track

        Hi,
        I'd applied for credit card at HDFC and process went smoothly and verification done at my office and residence place.
        Few days later received a message saying " we have completed processing your credit card application please check status after two days "
        But when I checked out my status it's showing disapproved. It was my first credit card application have no loans to be paid and I don't understand the reason behind rejection after all process is done.
        Kindly let me know the valid reason.
        Thanks and regards
        Dec 15, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 14, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform you that application for a credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

        -Nadia
        HDFC Bank Customer Assistance.
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          D
          Dannie Kumar
          from Chennai, Tamil Nadu
          Nov 9, 2018
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          Address: Chennai, Tamil Nadu, 600107

          At the time of withdrawal of cash, monitor got switched off and I could not get my cash

          ATM at Patel road nerkundram Chennai 600107

          ATM ID - 1283W032

          At the time of withdrawal of cash, monitor got switched off and I could not get my cash

          ATM at Patel road nerkundram Chennai 600107

          At the time of withdrawal of cash, monitor got switched off and I could not get my cash

          ATM at Patel road nerkundram Chennai 600107

          At the time of withdrawal of cash, monitor got switched off and I could not get my cash

          ATM at Patel road nerkundram Chennai 600107
          Dear Customer,

          We request you to email us at [protected]@hdfcbank.com or contact our Phonebanking Team and share your mobile number updated in your account, name of the ATM Bank, date and amount of the transaction so that necessary steps can be taken to raise Chargeback Dispute against the ATM Acquiring Bank.

          -Anay
          HDFC Bank Customer Assistance
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            I
            Ijas Shaikh
            from Pune, Maharashtra
            Nov 9, 2018
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411001

            Hi team,

            My name is ijas shaikh was having salary a/c with hdfc bank. Unfortunately i resigned from the company due to family problems. My salary a/c is converted from corporate account to regular account, now it is not zero balance account. Unnecessary it is costing me 600 fine. I gave application to east street branch camp pune mentioning each and every thing. Spoke to the executive miss pooja. It is more than a two months account is not closed yet.

            I again visited the branch pooja said it is awaiting approval to waive off the negative balance.

            It is not my fault, i am taking the initiative to close the account unnecessarily every month costing fine.

            Request you to close the account on priority as already we are going through financial crisis.

            Regards,
            Ijas ishaque shaikh
            Dec 10, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 09, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please share your Account No./Customer ID, registered contact details & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              Arif Shahnawaz
              from Madhubani, Bihar
              Nov 9, 2018
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              Address: Darbhanga, Bihar, 846004

              My wife hena Arif account number [protected] in hdfc darbhanga..Bihar ...never applied for a credit card...but we received a credit card ...why???????... It's a bad policy ... when I contacted the bank they are saying ...pls give application...I gave application ...then they say ..you have to consult customer care...and you have to fill a form ...I am tortured now by this type of cheaper and mean attitude by hdfc people ... shameful act we are very old customers ...not only one whole family ...8 account...we will close all
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Satya saty
                Nov 9, 2018
                Resolved
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                Resolved

                Address: 600097

                Hi,

                I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 1k.

                Could you please transfer the amount in the new card. I am waiting for you response.

                The food card number is : [protected]

                Please resolve this matter asap.

                My email : satyavathi. [protected]@tcs.com
                Dec 18, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 17, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Please email us at [protected]@hdfcbank.com from your registered email id along with your card details, issue details and complete address for further assistance.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Anuj Deswal
                  from Lucknow, Uttar Pradesh
                  Nov 9, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110085

                  My credit card application now shown as disaproved. They have verified my documents and said earlier that you can track you credit card in 4 days and approved digitally also. I will complaint if hdfc not going to solve my problem, they have taken all the documents and i am not able to contact them right now, hdfc has to tell me the reason of rejection of my application, asap
                  Dec 16, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 09, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We'll look into that for you. Please write to [protected]@hdfcbank.com with Card application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    Ashish.i
                    from Handia, Uttar Pradesh
                    Nov 9, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110044

                    Hi,

                    Hdfc Charged 600 non Maintenance charge Monthly but after aug 2018 my salary continued Credited in my Bank Account and Company detail also Updated in Hdfc Account Info So I need Waiver for SEP 2018 + OCT 2018 Non Maintance Charge it means 1200 Rupees

                    HDFC Bank is wrost i'll Close my Account if i struggle for that
                    Dec 16, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Nov 13, 2018
                    Updated by Ashish.i
                    Dear sir / ma’am,

                    My hdfc bank account has been minused 600 something amount of amb charges. Hdfc bank and its policy both are worst because everymomth hdfc deduct lots of amount and i don’t have lots of money for hdfc charity system kindly try to waive my whole amount with in 1 or 2 days.

                    Attached screenshot for your information

                    I hope you will do your best for us sir.

                    Thanks!
                    Ashish kumar singh
                    Nov 13, 2018
                    Updated by Ashish.i
                    why hdfc customer support silent can you please tell me my Complaints Status or not .
                    Verified Support
                    Nov 14, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      S
                      Sandesh Chikkappaiah
                      from Udupi, Karnataka
                      Nov 9, 2018
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                      Address: 560062

                      The yelachenahalli branch teller ms shetty is extremely ill tempered and treats the customers as a burden. She uses unwanted animation and body language which is not acceptable for anyone with even a little self respect. I have even raised her issue with the branch manager. If you do not take any action against her, i will be withdrawing my account.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        Jithesh R Kulal
                        Nov 9, 2018
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                        My credit card was returned back to the bank from the courier, And it is impossible to reach the customer care.

                        It will be really great if i get an number to reach some who speaks rather than a machine which has no answers for me.

                        The IVR on the free tool has no point, I've got an SMS to contact customer care which is of zero help.
                        Some leads on this will be really great
                        HDFC Bank customer support has been notified about the posted complaint.
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                          J
                          jainjeetendra
                          from Jodhpur, Rajasthan
                          Nov 9, 2018
                          Resolved
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                          Resolved

                          We have purchased jewellery from tanishq store in jodhpur during jan 2018. Payment for the same was done partially through saving bank account with hdfc bank in the name of vimla jain and credit card in the name of sushil chandra jain on 4th jan 2018.

                          There was a cash back scheme going on during that time which can be verified from your records. Despite following up with local branch and tanishq store we have neither received the cash back of rs. 4000 in each account neither we have recieved any satisfactory response.

                          This was never expected from hdfc bank which is our trusted banker from more than two decades. It is requested to kindly look into the matter and credit our accounts with the cash back as per the scheme.
                          Dec 10, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 09, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We're sorry to hear that. Please share your Account No. with registered contact info & complete issue on [protected]@hdfcbank.com. Mention this Ref No. TW[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            E
                            Elaks5
                            from Chennai, Tamil Nadu
                            Nov 9, 2018
                            Resolved
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                            Resolved

                            My food card showed insufficient balance on 7th nov.
                            I used it only on 1st nov. Swipped for some 50rs.
                            Later i didn't use my card. My new number is not updated, so am not getting messages for every use.
                            Please helo me update my new number and sort this issue of insufficient balance. I want to access my card billing statement and update new phone number to my profile.
                            Dec 25, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 09, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              K
                              KULDEEP VIJAY BAHADUR SINGH
                              from Delhi, Delhi
                              Nov 9, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400615

                              Hi,

                              I had certain dues towards my hdfc personal loan and credit card account. Bank has put lein on my savings as well as current account. I had paid the dues in august and asked the bank to remove the lien from my current account. They have not removed it since august. I tried calling customer care, credit card, personal loan and collection team. I was told to visit to the branch. I visited the branch at malad west. They ware not aware as to why my account was under hold. They asked me to visit the retail loan office in kandivali. I visited the retail loans office and they were also blank. Meanwhile i had 2more emis pending as i wanted them to resolve the issue first. I was told that the lien has been marked twice on my savings/salary account and they will get one of it removed in 24 hours. They are still not sure how my current account is on hold and asked me to contact customer care. Meanwhile i have paid the personal loan emi in cash at the retail loan centre. I don't know whom to contact to get the lein removed. Please help me out in this matter. I have mailed the same to ombudsman also. Details below

                              Account number
                              Savings: [protected]
                              Current: [protected]
                              Pl emi pending: 21403
                              Pl emi paid: 21495
                              Cc dues: 10400

                              Total dues to be paid: 10400.

                              Lein still on savings account: 54666
                              Lein still on current account: 67000+

                              Also, they every other day they are adding certain amount towards the lein. I don't know how do i pay this to them.
                              Dec 14, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 12, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please write to us at [protected]@hdfcbank.com from your registered email id along with the complete issue details, and details of payment made by you for further investigation. Also, confirm your latest contact details.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                Animesh Bote
                                from Pune, Maharashtra
                                Nov 9, 2018
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400062

                                I have applied for hdfc bank regalia first credit card and my credit card got disapproved despite of being my income is above 57k net and gross is 63k. I no reason is provided. I checked my status through there online portal i didn't event got any mail or message. Worst service. When i try to contact the customer service they are not even picking up my call.
                                My application ref no is : 18j[protected]w1
                                Application no : cc38688015
                                Jan 4, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 30, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We take this opportunity to inform you that your application is being put through the review process. As you are aware that the verification process forms an important leg and hence, we wish to assure you that your application is reviewed as per the laid down parameters of the Bank. We request you to revert with your available time to enable us to re-initiate verification.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  S
                                  Sifan
                                  from Mumbai, Maharashtra
                                  Nov 8, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -8000 balance.
                                  The bank converts my salary account converted into savings account & charged monthly.. Now its 8000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                                  I approach branch, but they behaved rudly & refuse to close account.
                                  Plz juistice to me. 8000 is huge amount to me. What is the solution?
                                  What is the action will take against this bank.
                                  Dec 12, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 09, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please share your Account No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    S
                                    susanta kumar chand
                                    from Delhi, Delhi
                                    Nov 8, 2018
                                    Resolved
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                                    Resolved

                                    Address: Khordha, Odisha, 751020

                                    I have done hdfc savings assurance plan in 2009 after compulsion & false assurance by a hdfc staff at bhubaneswar for 7-8% return per year. I paid rs 50, 000/- for 10 years. I will get only revionary bonus of rs 1, 18, 000/- in addition to sum assured of only rs 4, 20, 000/- where as i am paying rs 5, 00, 000/-.in total i shall get only 5, 32, 000 after paying 5, 00, 000 after 10 years. Hdfc & their staffs are cheating every body. Irda should look into it.
                                    Dec 11, 2018
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 09, 2018
                                    HDFC Life Customer Care's response
                                    Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                                      Padmanabhan MS
                                      from Chennai, Tamil Nadu
                                      Nov 8, 2018
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                                      Address: 600115

                                      My previous complaint was just like that closed without giving a proper resolution.

                                      I'm frustrated with dealing with the security breach bank "HDFC LIFE".

                                      I had a very horrible experience with hdfc life. I sent multiple emails and i have to follow up on my own to get a response.
                                      My question was very simple and i sent the question to [protected]@hdfclife.com
                                      It took more than one month to say that the statement was sent out to me without a password due to the technical glitch.
                                      I don't want to be a part of hdfc life and i want to kick out as customer data was not handled without proper security measure.
                                      I see there was a deficiency of service. When i requested the agent to surrender my money hdfc life agent say this is not possible and there will be charges.
                                      If you can't surrender then compensate me for the damage which you have caused due to the security violation.

                                      My complaint # 18148893

                                      HDFC Life is not following code of ethics and breaching the security and data violation.
                                      HDFC Life customer support has been notified about the posted complaint.
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                                        Pavithra134
                                        from Mumbai, Maharashtra
                                        Nov 8, 2018
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                                        Address: 603209

                                        I had taken a personal loan late in the September this year. I am not able to pay my EMI online nor able to contact my personal n=banker who actually helped in getting the loan. I am over my due date now and still not able to get anyone who can help. My friends have tole me that the bank will be debiting EMI from the account they deposited the Loan amount to.

                                        Please someone help on this.
                                        HDFC Bank customer support has been notified about the posted complaint.
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