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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32888
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HDFC Bank reviews & complaints page 846

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K
keerthika keerthi
from Chennai, Tamil Nadu
Nov 4, 2018
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Address: Chennai, Tamil Nadu, 600051
Website: TNPSCOTHDRCARD

Online transaction was not successfully processed in mumbai at TNPSCOTHDRCARD on[protected]:21:03:14 but RS.300 was reduced from my account but transaction in online was not successful please do needful soon.It faced a technical problem in sbi bank but process like otp number was asked buttransaction was not done .
HDFC Bank customer support has been notified about the posted complaint.
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    F
    Freny Anklesaria
    from Mumbai, Maharashtra
    Nov 3, 2018
    Resolved
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    Resolved

    Address: 401107
    Website: Dispute @hdfcbank.com

    On 30 sept 2018 i did transaction of rd 4014 to mirabhyander municipal by payumoney. I was showed payment unsuccessful even than i have been charged for that amount in my bill. Many times i approached your phone banking but i have not got satisfied reply and it has not been reflected in my 03/!!/2018 bill. I have also send dispute form duly filled through hdfcbank miraroad branch at shantipark. Please do the needful as early as possible
    Thanking you
    Cardholder
    Freny anklesaria
    Phone no [protected]
    Dec 9, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 08, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Sudheer Gubbala
      from Vijayawada, Andhra Pradesh
      Nov 3, 2018
      Resolved
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      Resolved

      Address: East Godavari, Andhra Pradesh, 533255
      Website: www.hdfcbank.com

      Your trx is debited to hdfc bank credit card for rs. 2916.00 in mumbai at sbilife10983 on[protected]:05:19:51. This is not an authenticated trx as per rbi mandate effective 1 may 12.

      Today morning i have got the above mentioned message from ax-hdfcbk. I didn't gave any standing instructions or mandate to anybody/bank. But i got debited the sum of rs.2916 at sbilife10983 in mumbai. Transaction date and time[protected]:05:19:51. My credit card number [protected]. Please resolve the issue as soon as possible

      Thanks and regards,
      A. Anjaneya prasad.
      Dec 13, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 05, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments and request you to send us the duly filled and signed form which is available on our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form.

      -Anay
      HDFC Bank Customer Assistance
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        M
        Malladi1973
        from Thiruvananthapuram, Kerala
        Nov 3, 2018
        Resolved
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        Resolved

        Address: 500089

        Dear sir/madam,

        Greetings!

        I have not received refund amount credited by ptm on 04.10.2018, details are as follows as received from ptm by email.

        The bank has confirmed that paytm has refunded the money to my bank/card on the date 04/10/2018 09:24:02 pm.

        Here are the details for the reference:

        Refund amount: inr 1390 & 1390
        Refund date:[protected]
        Bank transaction id: [protected] & [protected]
        Reference number received from the bank, for your refund is 74332748279827852946548 & 74332748278827713124799

        I have received partial amount i. E. 1390/- remaining 1390/- still not received. Kindly look into the matter on urgent basis.

        Regards
        Raja sekhar malladi
        [protected]
        Dec 10, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 05, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to state that amount of Rs. 1390/- and Rs. 1348/- is reversed on 05.10.18 and 06.10.18 respectively. Kindly refer to your account statement to verify the same. In case you are referring to any other transaction, please write to [protected]@hdfcbank.com mentioning the debit transaction details, to enable us to check.

        -Anay
        HDFC Bank Customer Assistance
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          P
          psmudgal
          from Jaipur, Rajasthan
          Nov 3, 2018
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          Address: Bharatpur, Rajasthan

          Regarding i have not interested in hdfc life uday insurance policy which made by you without consult please return policy amount rs. 25080 in my credit card. The policy detail is below.
          1. Policy no.[protected].
          2. Name - pavan kumar sharma.
          3. Nominee - lalita
          4. D. O. B-10/12/1989.
          This may treated as most urgent.
          According to your complain helpline line no-[protected] i contact to this no. But no any help found. Please help to return my amount in my credit card and please provide the detail of payment for credit in my credit card as soon as possible. Please resolve my complain as soon as possible. Because i am unable to pay this amount. Please credit this amount in my credit card as soon as possible.
          HDFC Life customer support has been notified about the posted complaint.
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            M
            Mahesh Surabattuni
            from Hyderabad, Telangana
            Nov 3, 2018
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            I have tried to load 2000 rupees from my hdfc credit card to payzapp wallet on[protected] at 12:42 pm...

            Money got debited from my credit card but not credited in to payzapp wallet.

            I tried calling payzapp customer care but they are always busy and their ivr options flow is very buggy that i can't speak to a customer support executive.

            I want refund for my money asap
            +2 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              nikesh kalyani
              from Bharuch, Gujarat
              Nov 3, 2018
              Resolved
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              Resolved

              Address: Kheda, Gujarat, 387001
              Website: Hdfcbank.com

              Dear sir
              Mene amazon me se purchase kiya tha emi se per product sahi nahi tha is liye product return kiya aur unhone ak amount 17date ko dala aur dusra 23ko dusra amount jama ho gya aur pehla amout 17date wala 999amount jama nahi hua dono ka peraperance no. Ak hi he jo niche pic me he aap amazon wale boll rahe he humne yaha se pay kar diye he aapko hdfc bank se bat kijiye sir please sollution kar dijiye mera mobile no.[protected] aur custmor id 60770765 he999amount ka sollution kar dijiye sir
              +1 photos
              Dec 12, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 05, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your comments and request you to send us the duly filled and signed form which is available on our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form.

              -Anay
              HDFC Bank Customer Assistance
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                P
                Praphool Panchal
                from Bokaro, Jharkhand
                Nov 3, 2018
                Resolved
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                Resolved

                I applied for hdfc credit card and got reference no : [protected]mw. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

                Today got checked in hdfc link showing track your card application. Found the reason as follows.

                Application reference number
                [protected]mw
                Status
                Disapproved
                Remarks
                Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                Regards,
                Praphool panchal
                Dec 8, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 06, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We observe that your application with reference number [protected]MW has been approved hence your duplicate statement [protected]MW has been declined.

                -Anay
                HDFC Bank Customer Assistance
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                  H
                  Harish batra28
                  from Agra, Uttar Pradesh
                  Nov 3, 2018
                  Resolved
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                  Resolved

                  Address: Agra, Uttar Pradesh, 282002

                  I have a current account in hdfc kamla nagar branch agra and my work place is in sanjay place and so it happened that there is branch of hdfc in sanjay place as well but they have refused to serve me on numerous occasions it seems like there is some bad blood between the two branches or something i don’t know and don’t care, i didn’t come to your bank to open an account your bank employees came to my work place and requested me to open an account with them i still have my primary account with icici bank but still opened a secondary account with you and now i’m getting attitude from your sanjay place branch, they should have told me when i was opening an account that i’ll only be served by one branch and not the whole bank so i think i’ll be taking by business elsewhere
                  Thank you
                  Dec 4, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 03, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id, complete address of the branch you visited and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Click here https://goo.gl/a8zd2X for help with branch address. We'll surely sort this out promptly.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    S
                    Sunil2kumar2
                    from Siwan, Bihar
                    Nov 3, 2018
                    Resolved
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                    Resolved

                    Dear sir/madam,

                    This mail is regarding my balance deduction of rs. 1424/- on 1st november. I didn't receive any message or information on registered mobile no or in email. I logged on net banking only then i get to know about this deduction.

                    Please look in this matter and resolve asap.

                    Regards,
                    Sunil kumar
                    Customer id: 35799899
                    Email id: sunil6. [protected]@gmail.com
                    Mobile no. [protected]
                    Dec 4, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 03, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concerns vide ref no:[protected] and will get back to you in 4 working days.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      D
                      Dr. T. Raghavendra
                      from Manuguru, Telangana
                      Nov 3, 2018
                      Resolved
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                      Resolved

                      Address: 500018

                      I have received a call from hdfc credit card person and he told me that after checking all the details and confirming the my credit score and eligibility only he processed my application and executive collected my documents and even house verification is also over. And finally they have put a status as disapproved. This is second time i am getting rejected with hdfc. No issues with other cards where i am getting at same address. Once again check my details with my phone no and dob. [protected], 15/01/1985.
                      Do not play with customers with useless promises.
                      Jan 6, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 28, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret to inform you that we are unable to approve your application as it does not meet the below mentioned internal criteria of the bank. As you may be aware, application for credit cards are put through the review process, as per the stipulated guidelines. Our internal guidelines encompass / include the following criteria : - Income proof verification - Address verification - Telephone verification - Internal credit score - Conduct of existing relationship ( if any) - Credit bureau checks - Repayment track record The Bank observes that your application did not meet some of the criteria listed above and hence, we were unable to process a credit card at this point of time.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        S
                        SMD_2018
                        from Kolkata, West Bengal
                        Nov 3, 2018
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                        Address: 700147

                        Hello sir

                        I have a saving account in HDFC Bank, my cust id 64417954

                        I had some dues to my credit card, i continued to pay minimum due upto sept 2018.

                        All of a sudden, I observed my savings account money blocked, for which i am falling into financial problem.

                        Please resolve the issue.
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                          A
                          Akshithatr
                          from Cuddalore, Tamil Nadu
                          Nov 3, 2018
                          Resolved
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                          Resolved

                          Address: 560022

                          Hi i got a call from one o[censored]r customer care agent named jennifer with number [protected], it was a very rude behavior from such a person to hang the call when i was politely acknowledging that person such kind calls just spoils the day.. Even if a person is interested in the loan he/ she wouldn't take it from such person i request you to please look into such issues or not to call anyone with such behavior.
                          Dec 5, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 04, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/customer Id, the caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            D
                            Deepak H Dev
                            from Muvattupuzha, Kerala
                            Nov 3, 2018
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682030

                            I am a hdfc bank customer for 15 years now with a salary account. I have a hdfc credit card for which the current month (Oct 2018) statement has huge inconsistency. There is an amount of close to inr 5000 which is extra. I need a proper explanation of the same and till such time i am not making any payment against the credit card.

                            Hdfc consumer no[protected]
                            Dec 4, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 03, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed regarding your credit card dues and request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

                            -Manoj
                            HDFC Bank Customer Assistance
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                              M
                              mayu1611
                              from Mumbai, Maharashtra
                              Nov 3, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400022

                              Please note that i applied for hdfc credit card and got reference no : 18j[protected]w1. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number 18j[protected]w1 status disapproved who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi//100 bod. Fsd. Bc.23/24.01.011/2008-09. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.
                              Dec 22, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 08, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                Revathi Thiruchelvam
                                from Chennai, Tamil Nadu
                                Nov 3, 2018
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                                Address: Chennai, Tamil Nadu, 600062

                                Dear hdfc,
                                You have debited rs. 1899 for one assist mfee without any confirmation and more over i did not receive msg for debiting.
                                Being such big bank sector don't you guys feel it unethical, debiting your customer account without their knowledge.
                                I made payment 30346 on 30th oct and went to showroom to purchase mobile phone, transaction declined. I was not aware rs.1899 debited on 1/11/2018, today i was ashamed and came back without purchasing. I am seeing transaction history there it shows debited for oneassist mfee.
                                Card ending : 6069
                                Cash debited on : 1/11/2018
                                I request you kindly refund the money.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Revathi,

                                We regret the inconvenience caused. Your membership cancellation is under process vide service request number 3699020. Your refund amount 1899/- will be credited in bank account within 5 to 7 working days.

                                Regards,

                                Devendra,

                                OneAssist, Social Media Team.
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                                  G
                                  Godwin Durai
                                  from Chennai, Tamil Nadu
                                  Nov 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kanchipuram, Tamil Nadu, 600115

                                  Hi, i have salary account in hdfc 1year back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -3000 balance.
                                  The bank converts my salary account converted into savings account & charged monthly.. Now its almost 3000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                                  I approach branch, but they behaved rudly & refuse to close account.
                                  Plz juistice to me. 2902.50 is huge amount to me. What is the solution?
                                  What is the action will take against this bank
                                  My customer id[protected]
                                  Account number - [protected]
                                  Mobil number - +91 [protected]
                                  Dec 4, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 03, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Funny 4you
                                    from Hyderabad, Telangana
                                    Nov 2, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110059

                                    Respected sir,

                                    My name is ravi kumar. I have joined hdfc life insurance co. Limited as an agent 4 years back. I haven't doing any business for that company since last 3 years. My license validity also expired on 28.11.2017. But my pan number looked up in irda portal so i requested to you please delete it as soon as from pan lookup portal.
                                    Thanks

                                    Regards,

                                    Applicant name:- ravi kumar
                                    Father name :- ram khilawan
                                    Date of birth:- 09/04 1988
                                    Urn slii[protected]
                                    License no:- 10306048


                                    Business information
                                    Insurer name:- hdfc life
                                    Category life

                                    Kindly delete my pan number in irda portal. Thank you.

                                    Regards,
                                    Name:- ravi kumar
                                    E-mail:- [protected]@gmail.com
                                    Dec 4, 2018
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 03, 2018
                                    HDFC Life Customer Care's response
                                    Hi Ravi, kindly connect with your impanel HDFC Life branch for addressing your concern.
                                    Aug 06, 2019
                                    Updated by Funny 4you
                                    Dear sir,
                                    I am already visit so many time in my HDFC LIFE branch but there all staffs are changed and no body help me new staffs and manager and all member of staffs of HDFC LIFE Member and they are told me that it is not change from our site and we can't help you so i requested to you please delete my pan number from pan lookup as soon as thanking you

                                    Regards,

                                    RAVI KUMAR

                                    [protected]

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                                      D
                                      dr.dilip tripathi
                                      from Allahabad, Uttar Pradesh
                                      Nov 2, 2018
                                      Resolved
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                                      Resolved

                                      Address: Jhansi, Uttar Pradesh

                                      Respected sir/mam
                                      I dr dilip tripathi (Dental officer) in armed forces, account holder of hdfc bank branch gursarai district jhansi neither apply nor received credit card till now and why send credit card to my home address enter in my account without my confirmation. I'm surprised regarding hdfc bank worker they cheat to costumer just to complete theire target.
                                      Please cancelled my credit card so that my faith should be maintain about hdfc bank and also punish those employee they cause lots of torcher to their important costner only for complete their targets.
                                      Dec 4, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 03, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to elaborate your concern in detail to [protected]@hdfcbank.com mail address to enable us to assist you further. We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        R
                                        Rohitsoni199
                                        from Dharwad, Karnataka
                                        Nov 2, 2018
                                        Resolved
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                                        Resolved

                                        Dear hdfc,
                                        Many time i noticed that charges was deducted from my credit card but this time charges deducted from my account against amazon prime but i did not request for that. Here are some screenshot in which they requested for 954.25 but i declined although money was deducted. Explain please.
                                        +2 photos
                                        Dec 13, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Nov 05, 2018
                                        Updated by Rohitsoni199
                                        No positive response from bank side till now. Neither they call nor email regarding the addressed issue.
                                        Nov 08, 2018
                                        Updated by Rohitsoni199
                                        No response on the addressed issue till dated 8th nov, 2018 from bank side.
                                        Verified Support
                                        Nov 09, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us do the needful. Forms Center > Credit Cards > Cardholder Dispute Form.

                                        -Anay
                                        HDFC Bank Customer Assistance
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