HDFC Bank Complaints & Reviews

There was a hold in my account and i could see the hold even after i did the payment. I had made a payment on last friday and the bank representative made sure that the hold will be revised in 1 day. Today, i got my salary credited and lost around 23k. I had contacted you rep yesterday and he assured that the hold amount will be refunded if my salary got credited before the revisal. Please address this as a serious issue and please refund my money back. I am attaching a screenshot

One assist team has taken auto debit 1899 rs from my account, but i want to cancel the service and refund the amount. But one assist people are not accepting my request and they are trying to convince me for discount. But i said i am not interested in that service.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

I am a hdfc customer since 2010 and initially i opened my account as a salary account. I am a nri since 2014 and hence this bank account is no longer my salary account. Until 2017 everything was fine. Starting sep 2017 amb charges were applied on my account without any information being communicated to me. Also my account was made negative because of these charges. Rbi guidelines very clearly state that charges should not be applied without informing the customer in writing and that the account should not be made negative just due to these charges. Both these guidelines were not followed.
I raised this issue with the grievance redressal and nodal officers which apparently seem to be the same. After which my account was credited with rs 2623.26 saying charges reversed. I was charged a total of 6369.50 since sep 2017 and hence the bank still owes me a total of 3746.24. Since the full amount was not returned, i tried contacting the bank again and have got no response. Customers are not valued at hdfc when it comes to these kinds of issues. Very dissatisfied with the service.
I am left with no other option than to reach out to rbi officials.

My existing debit card which has expiry of sep 2020 hdfc bank deactivated my debit card without my knowledge and i did not get new debit card, i called to customer care many times but call not received no response, after that i reached to my home branch but the bank employee did not respond me properly, they ask me to call customer care.

How can any bank do this to his employee without the knowledge of its employee. So please resolve the issue as soon as possible.

I have paid all my over dues of my credit card outstanding and the hdfc collection team has not provided any noc of my fourclose on credit card. I want my noc letter as soon as possible. If the service team will not take initiative then i will be socialise this complain over facebook and twitter. Kindly contact me at my suitable timings 3:35pm tomorrow.

Dear sir,
I want to say that i had submitted fee for uptet-2018 for registration number -[protected] of niharika singh dob - 16/03/1990 and fee is deducted from my account with bank ref no. Igaenlfbp7 on date 09/10/18 but transaction was not successfull. Consequently i had to transact once more, this time with success (Ref no. Igaenlouo7). However the prior amount of rs 500 was not returned my account.
Sir, i corresponded to your portal and you directed me to complain at issuing bank branch. However the complaint was closed by sbi on the pertext that transaction was successful though it is not true please check and resolve this issue as soon as possible.

Registration number - [protected]

Name - niharika singh

Dob - 16/03/1990

Payment reference number - igaenlfbp7

Merchant transaction no.[protected]

Transaction date - 09/10/2018

Sbi debit account no. [protected]

thanks

Hai my name is gopalakrishna marri. I applied for a hdfc credit card 15 days before. The bank executives called me and verified my details by phone, later from bank verification people came and verified my office and house address. My reference number is 18j[protected]s3. Today i verified my credit card status it is showing your application was disapproved. I have a760 cibil score and i have paid all my emi time to time. But the bank people rejected my application. Please solve my problem. My mobile number is [protected]. My registered mail i'd is [protected]@gmail.com

Dear hdfc bank
Today I will hdfc bank East Patel Nagar branch submit to cash .but branch denie for cash deposit . I apply for pan card update and address change.i submit all documents pan card and Aadhar card but bank not update my pan and not change my address.employ and bank manager not support .your employe busy in whatsup chatting.your employer suggest me pls closed a/c .
Pls help me other wise I closed a/c .

My name is anup, my old company has opened my hdfc salary account in 2012, but after i left that company, it was difficult to handle that account as it was of other state and depositing money was through cheque only, which was of no use in case o[censored]rgent requirement of transfer of money, so i didn't used that account, there is no single transaction in that account but i was shocked now as its showing rs -7800 in account.
What to do now and i wanted to open new account but i dont want to pay these negative charges so better to close account but thats also not possible without paying penalty.. So help me, thank you
Anup
[protected]

I purchased a mobile using "no cost emi" for 6 months through flipkart. After one week i received a email with pdf attachment from hdfc, in that pdf they mentioned for payment like [actual amount + interest]. The statement says need to pay interest amount.

When i was calling to hdfc, they pointing to flipkart and i calling to flipkart, the pointing to hdfc.

I have called 3 times to hdfc and flipkart. Both are pointing to each other.

Actual amount - 12888
(Extra) emi - 493.

Further whom am i contact?

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : 18j[protected]lk. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
18j[protected]lk
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

Please provide reason or else i will file case in consumer court.

Regards

Kamal kumar

Mahodaya mere dwara hdfc bank se ghar banana hetu2200000 ka loan aproov karakar ghar bana liya he bank ki niyamit kist ada kar rahi hu pmay ki clss yojna antargat subsidy prapt karne hetu sabhi prakar ki patrata rakhti hu bank se kai bar subsidy ka status janane hetu sampark kiya parantu unke dwara koi santust janak jabab nahi diya gaya loan a/c no.[protected] name-indu alave .d/o nayaka alave adress-c-38 galaxy city amrawad khurd bhopal m p

Please note that i applied for hdfc credit card and got reference no : 18j[protected]n1.
I got all verification done at my office and residence too.
I got multiple calls at office too for verification.
Today got checked in hdfc link showing track your card application.

We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
Application reference number
18j[protected]n1
Status
Disapproved
Remarks
A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you


Found the reason as follows. Application reference number 18j[protected]n1 status disapproved who called us for credit card and we never gone to hdfc for the same. Sravani, i called customer care and they are not giving any reason for rejection. As per rbi guideline hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards shailendra nath please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Hi, i have been writing emails after emails to [protected]@hdfcbank.com to get my refund from amazon processed. I have returned the product back over a month back and i am not sure why it is taking so long to get this processed. It's been over 20 days and i still have not received the refund or a reply from the bank's customer care. Could you please look into it? I am tired of running around trying to call through mobile banking. As a suggestion, please have online shopping issues as drop down on the hdfc site. As a lot of people shop online, it would help out a lot o[censored]s facing such issues.
Reference no-033338

Auto loan agreement no. 58588339

I applied car loan from HDFC bank and the HDFC Bank kottayam transfered loan amount cheque to showroom. But due to some family issues i decided to canceled the car booking and the showroom also returned cheque to HDFC Bank kottayam...
HDFC Bank also told me to pay 21, 309 rs as gap interest.. after the cancellation of loan i payed 21, 309 rs to HDFC Bank kottayam and also i received cancelled letter from HDFC Bank..

But yesterday i received advocate notice from HDFC Bank advocate MR. AMIT KUMAR as loan not cancelled i need to pay 7L+ loan amount within 7 days. Why i received that notice from HDFC bank advocate?

Please view i attached files of gap interest payed receipt, loan cancellation letter from HDFC Bank kottayam, and Advocate notice .

I've a salary account with hdfc bank which is converted into saving account in jan - 2017, but without informed me they charged me amb charges. Afterwards i am not able to maintains min balance due to my financial crises.

When i want to renew this account i check my balance through net banking that time shown 1700/- negative balance. I think this amount is ok for me so, i've transferred 7000/- on 6th sept. 2018 they deducted with amount of rs. 5278/- how this happened i doesn't understand???

When i checked the rbi guideline "the rbi has asked banks to stop imposing charges for non-maintenance of minimum balance once the balance in a savings account touches zero.

Attached conversation email for your information & reference.

Please help me out to reverse my amount..

I am a hdfc bank credit card holder. The bank has auto debited rs 1299/ from my credit card number ending with 5554 without my concern on date 25/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount rs 1299/

One assist relationship number-2823405
Name-saumya ranjan chapati
Mobile no -[protected]
Credit card ending-5554

Dear sir,
I sushil chopra draw your attention on the above sbject giving you in brief with ready to reference on the current case:

1. My new a/c no. Is :[protected] with customer id no.[protected] showing (-) rs.42000.00 where as no transation has taken place.
2. My previous credit card no. Was [protected] in the year 2009 - balance 43, 522.20.
3. Settlement letter was for rs.27, 000.00
4. Paid amount was rs.17, 490/-photo copy of receipt attached.
5. My a/c no.[protected] with you was freezed in he year 2009 havinng an amount more than rs.20, 000/- was balance.
6. After paying the above amount, how rs.20, 000/-are still pending, i dont know?
Please go in to matter and let me know in detail by sms in mob. No.[protected]. Waiting for suitable and favourable reply.
Unless this problem is solved, my account will not be deducted... My email is id sushil. [protected]@gmail.com
Thanks

Yours faithfully,

Sushil chopra

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5409 without my concern on date:15/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 328760
Name :- anurag kumar
Mobile no. :- [protected]
Credit card number ending :- 5409

Hi,

I have been with hdfc for last 8 years and for last 6-7 quarters hdfc has been charging me a fee of inr17.70.

After i lodged a complaint over call, executive said hdfc is charging this fee to everyone, even their own employees for their salary account and they cannot do anything about this.

There are other banks who provide instant alert services too and they do not charge us. Why was i not notified of any such fee before making such deductions from my account?

Request refund of those instant alert charges.

Regards,
Munmun dixit
(Customer id[protected]