HDFC Bank Complaints & Reviews

I have applied for HDFC Credit card and got ref. No. 18J[protected]RI, when I check the status of my card it show Disapproved . I have already verified my Residence Address and office address, I got too many call from bank and verified my details. I called customer care many time but there is no positive and clear answer. I already financed my Two Wheeler and complete my loan. This action of HDFC bank effect my CIBIL Score. Kindly resolve my problem otherwise I have to complained in court.

Hi.. I'm an hdfc customer for last 10 years with a savings account and i have a hdfc credit card with the same bank. I missed to make the minimum amount credit card payment and hence my money in savings bank account was put on hold.
I called up the bank customer care asking with whose permission they put my savings account on block status not allowing to access my own money

They replied sir kindly make the payment and we will release your account from hold status. Since i had no access to my own money with the bank i borrowed money from my friends and made the payment

Post making the payment both the bank and credit card team says we cannot release your account since your card is in permanent block status you have to make full payment.

I have been talking to customer care reps and even visited branch but nobody seems to help, they only say sir wait for collection teams call for a solution on this. I have raised a complaint with credit card team on this still no response and i'm standing nowhere with no money to access anything.

Is this what customer service and customer experience hdfc bank is talking about and feeling proud to be the top most bank in india.

My email id is [protected]@yahoo.com
Number [protected]
Cc no ends with 5194
Cust id ends with 5682

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 7/11/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 07/11/2018
Hdfc credit card no. Xx4956

There is no response since ten to fifteen days of complaint, for my emi on credit card. No one suppose to act to do the process, pls do the need full for my emi option on my credit card. Toll free no of hdfc bank no use and the people working there is hopeless of no use. Really a poor banking experience of hdfc bank.
Thank u
Your sincerely
Prem singh negi
[protected]

Customer id 60084541
Account no.[protected]

I am unable to login to net banking
The password has to be reset
It is since 4 months now. Even complained at the bank regarding this per;sonally.
I am not receiving the otp's to my registered mobile number.
Without otp it is not possible to reset the password

Kindly look into this issue and resolve faster.

P yagnasai

Sir hereby i want to inform you that, before also i have written you regarding the dues you have shown to us. I wanted to ask that please explain us the dues, and what were the expenses regarding the dues... Please explain whole detail

I want to know about my transaction description, because details you have sent us not clarifies the amount we got.

With thanks
Abhishek karstan
Card no. 545964xxxxxx6961
Hsn code 9971

My account is in this bank and after many times approaching them including visiting their raipur anupam nagar branch and also contacting with their toll-free numbers for my important work they as a paid service provider dont take it seriously for my works, when visiting their branch their customer queries related person is also not available and when i tried to ask another desk person they were not responding busy with their work and then i have no option but to left from their, and when i contacted them with their customer tollfree query number then after many attempt it gets connected and then when i tried to talk through their numbers in the middle it gets disconnected, i am contacting them from continue 3 working days but they are not responding to me and as it is a very important work for me, i am very much disappointed with them..

Today according to HDFC I need to pay my emi amount through ecs .my account has the required amount but didn't got deducted . No one at customer care is picking the call or the HDFC employee who helped me in getting this loan .please contact with me and let me know regarding this issue how to solve it .

Hello sir.
I am momin javed i have paid credit card payment thorough hdfc bank amount 15600.. But my total loan amount deposited to my main account.. And negative marking.. So please make payments update.. And i have saw my account positive marking..
So please solve this issue.. Ant totally my amount is block..
Kindly request to solve my issues..
Thanks regard.
Momin javed

I have applied for credit card.. Bt they registered card wrong mobile number with my credit card... Due to which i am unable to generate pin... It took one month now with all these process.. I have sent the form by speed post for mobile number updation. Its really a harassment.. And bad experience of dealing with hdfc bank... Till now i am unable to use my card due to this...

I have tried booking tickets from Kottayam to Palakkad on 11/10/2018 {two times} through kerala rtc website, by using SBI internet facility. The amount Rs. 710.62 + 710.62 was deducted from my bank account. but ticket could not be booked and the transaction failed due to server error.

Last week I contacted ksrtc office through phone they said that the refund amount will credit back to HDFC. My mobile No: [protected]. Kindly do the needful.
Mail. mathewsjoseph.[protected]@muthootmail.com

Dear Customer Care

As I am Gaurav Rajput Holding in Bank Account On HDFC BANK PVT LTD. My A/C number : [protected]
And Customer Id : 21758892 at Virar west branch.

As without any prior intimation they have deducted INR 177 for Inter Brn chg. I need my money back in my Account.
Your bank is looting common man. We are not high earning people, understand situation.

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of january 2018 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.logged into my account for to check the LPG subsidy and i see that i have rs -4346 and they consumed my money almost exactly around Rs:2611 in my account with informing me. I request you to please take action against this bank. Thay have no right what so ever to do whatever they want without informing the customer
Reg bank details: 11/9/45/1, 101 & 102, Laxmi Nagar, Kothapet, Gaddiannaram

I am an imperia account holder and the number is [protected] but sorry to inform that the relationship manager is not providing any service but speaks only lies, which is irritating me and now forced me to write a formal complaint.
His name is mr. Pradymna sinha, officer of new alipore branch, kolkata.
It is my request to remove him and appoint someone else as my relationship manager in case you want me to continue with your bank.
Not only me but my entire family is banking with hdfc all over india.
The previous manager mr. Saptarishi ghosh was very caring and sincere.

Hi,
I have been using credit card since 2016. I got offer which says credit card - gives lifetime free membership for me. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They clearly denied that i will never be charged for my membership. This month i saw in my credit card statement a transaction of 500 rupees in addition to rs/-90 igst-vps for membership renewal fees. I request hdfc bank to revert the above transaction and not charge me for the membership fees. If not possible please cancel/deactivate my credit card.

I have shopping flipkart hdfc dabit card emi in last month of october... I was ordered one product.. And there deducted money from my account of two products of same... I was called for flipkart for cancel this one order and my money of duducted my account.. And his tell me your refund amount is completed by his seller end... And you talk to your bank... And i called my hdfc bank his saying no money is received as on date.. And this order emi deducted from my account yesterday... Please take the complent and resolve and refund my money as soon as possible...

On 16th october i submitted my housing loan papers and on 17th home improvemt loan papers through executive murali who was suggested by seema & syed. I had requested loan for 85% but later when i was following up on a daily basis syed suggested on 26th oct saying its not possible to give 85% you write an email to loan department saying i dont need 85% but need 80%.
First i had three flat choices in my mind thus i had clearly discussed with seema and later on when i finalised flat #109 and o had dropped a message to seema on her number and a email to syed on the cost breakup. Loan got sanctioned on 31st oct after waiting for so many days and depatment had attached approval for #408 flat number instead of #109.
Now the disbursement process comes in picture. They collected few more documents from landowner as my flat was landowner share.

On 30th oct murali collected dicuments for loan disbursement process from landowner. When the builder gave the original ec of 109 murali told not required. Now ec, noc and other documents it went for clarification. I am done with the hdfc services. Now murali is telling he cant confirm till next week because its 3 days holiday for the bank. But as per holiday list bank is working on wednesday. Why there is no proper communication??? Murali had raised on me when raised first time complaint saying no coordination between your teams. He was not ready to listen to me. Even i have employees, he doesnt even know how to speak to his clients. We submitted the documents on 16th oct and next week its going to be 16th nov. The main decision of mine taking a loan from hdfc is proved wrong once again. I was waiting all while for registraion as landowner is going out of station from next week for his daughter wedding and i dont when will be he is coming back or available.

Legal team is verifying the papers is fine but if all papers are submitted correctly or not took a week.. You just keep papers not even seeing if all papers are collected and after a week you say papers are not right???

Dear sir,

I haven't received my new credit card from your bank. On 25/10/2018 i received the message that my credit card despatched through blue dart courier vide awb-[protected] on 23/10/2018. But i didn't receive the card and nobody contacted me. Kindly look into the matter urgently and do the needful and inform me.

Fijo francis.
Date 06/11/2018...

Hi team,
I had taken loan of amount 2 lakh via customer contact centre throught call. But executive explaind me with different emi amount and on that basis i took loan. But when i received statement amount was higher and hdfc bank told nothing can be done. Floor supervisor and mr santosh deputy manager working from 7 yrs told nothing is there in his hand after been found wrong of his team mate.
First day 12 october request no : [protected]
I received call saying that excutive gave correct emi amount.
I have sent a call record then he accepted that he was in fault.
But he told nothing can be done as manager. He dont have any rights to change.
Executive told me amount 5246 appx amount and statement which i received is 5446 appx amount. And when i tally i pay amount near by to 10k extra. And mr santosh and kamlesh i guess both tried me to convince to pay these amount inspite of having wrong information given to customer.
Didnt even gave single option where customer can be satisfied. As banker he dont have any authority why is he sitting on place of manager. I told to escalate he told this is last level of escalation.

So i need justice and dont want injustice. I want to complain against hdfc bank team both manager and escalation team for delaying issue and not giving proper resolution to customer.

Yesterday, i order an iphone xs from amazon and paid the money online from hdfc bank but after few minutes it's showing that payment has failed. As the money was already deducted, so i contacted amazon customer care and from there they tell me that the bank has denied the money and if you want to get the refund then please contact the bank as there is no issue from there side. So kindly help me as this was an huge amount of ₹129000