HDFC Bank Complaints & Reviews

I think it is the poorest service provider bank in the whole country. My application no.[protected]o1, which i submitted appx. 3 months ago. The executives have asked for my documents for more than 5 times and today i when i tracked the application it shows disapproved because of some they don't have required documents.
The executives are so irresponsible towards customer and zero customer centricity is there. They opened my account by telling me something they have not been able to deliver.

I want to cancell my hdfc life uday proposal but no response from hdfc life.
Hdfc life agent told me to sent an e-mail, but no action taken after e-mail was sent several times.
Proposal have many wrong information and premium deducted was converted into emi without my consent.
I want to cancell the proposal.
No money refund till date.
Also it was said no documentation required, but they asked to submit different documents.
No policy issued by hdfc.
My application no.:[protected]
Premium: inr 10450
Plan: hdfc life uday

Please take action.

Hi, i am working in private company also applied credit card on same day with help of your representative.. But now showing in my credit card status card disapproval..

We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes.

Email - [protected]@gmail.com

Please update me

I have made a jwellery purchase from tanishq, chandigarh on 28.07.18 for rs. 100, 000/- using my hdfc bank debit card, and as per then running campaign, i was supposed to get a 5 % cash back, but even after almost 3 months, the cash back is not reced.

When i wrote to bank, the replied as follows:

"we regret to inform that we are unable to act upon your query with the details provided, we request you to provide any of the following details that you have received with regards to the offer:

1. Forward us the complete offer mail
2. The complete content of the sms alert for the offer
3. Screen shot of the offer message in order to check and assist you faster."

As the offer was displayed at tanishq show room, i do not have any such sms.

B. S. Grover

I really don't understand this people i could not be my one installment and my phone is not working from last 2 week andes recovery guys called on my voice number and they said chor sala party i really couldn't understand what to do i don't find any sense that these are the professional words if someone is not paying your one is one installment you can tell them to pay fine..

My name is ashish and i belong to pathankot...

Sir good mng, mera naam vishal lathwal hai. Sir maine pehle bhi 2 baar complaint ki thi ki mere creadit card se balance cut gya tha or cash nhi nikla... Maine 9 may, 2018 ko 2 baar cash nikalne ki kosis ki thi... Par cash sirf ek baar hi nikla tha... Maine 11 may ko email karke complaint b ki thi..

Or june me mere ko 10000 rupees ka creadit bhi mil gya tha... Par ab dubara 10000 rupees jo creadit kiye the bank ne... Wapis le liye h... Sir mera disputes no. H [protected]... Or mera creadit card no - [protected] hai... Please sir mera balance dubara creadit kr dijiye... Sir [protected] - new complaint no - hdfc priority complaint number hai... Or old complaint no ([protected]) ye hai... Thankyou

I requested for cancellation of plan but they are not cancelling the service instead they are convincing me to continue the service, forcing me to accept the plan, i don't know what to do, amount is debited from my credit card, i have to pay money for credit card but i am not interested to pay money. Its really a compulsion for me. Its a single plan. Each day i called them to cancel the service but they keep on explaining the service provided by them and finally making me to accept what they say and i am helpless to talk about such thing. Kindly provide solution and help me by cancelling and refund the amount taken from me.

I have purchased a sony tv on jan 2018 and they told about cash back offer of rs.3000 after 90 days but even after oct 2018, i never received my cash back offer in my account when contacted no proper response from the assistant sales manager mr.mohanraj on new fairlands branch salem. he says that ho dont know anything and he said what hdfc is said to me.. now i dont know. what a responsibe reply from a sales manager from a branch. what does all these branch manager is doing?? i dont know and most of the other customers received the cash back offer but i didnt. they are cheating...

I brought for iPhone from flipcart then my mood changed I cancelled the order. Flipcard retured the same amount from which I purchased the iPhone but from HDFC there is amount is duducted 74559.16 which not this amount of iPhone.
This showing like in statement.

17/10/2018 MER EMI, LOAN PRECL,[protected] 74559.16 Dr

I don't know which amount is this and I called customer care, they are saying that this amount was deducted from merchant side from closing EMI this is totally bullest because I did not Buy the phone still there change for closing loan. I per discussion with flipcart they returned whole amount.

Please returned this amount else I will not pay any amount and closed my salary account and transfer accounts to some other bank.

1. Hdfc has started charging once every quarter

2. Inst-alert chg inc gst jul-sep2017 charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging

They should inform the customer before charging. You cannot hold the customer at ransom.

I am not sure how to resolve this please advice...

In the last 2-3 months, some amount had been debited from my account without informing me about the transaction and in the description of the same it is showing:

3RD PARTY CASH TXN INC GST

Firstly I thought it is because of NEFT txn but it happened again in the next month also.

What is this txn?
How can I get my money back?

I placed the order on flipkart amount rs 11331.00 on 11 october 2018 and dye to some reason i cancelled it on 19 october 2018. For refund of money i contact to flipkart and then they told me that they have already refund my money on 19 oct 2018 and in case of any delay contact to your bank with refund reference number[protected].
Yet amount is not reverse in credit card.
Card number-[protected]
Name-sameer

I have booked a tatkal ticket on irctc on 12th october 2018, money has been deducted but ticket not yet confirmed . I contacted irctc they said money has not been credited in to their account& asked me to contact concerned bank. In the failed transaction it is showing "no response from bank".iam attaching the screen shot of failed transaction. I conducted transaction through net banking.

Hello team

I had posted the query about my credit card being suspended and not able to use it.
Due to some reasons i could not clear the amount on time. However when i joined the new company they made me open the account in hdfc bank. I then linked my salary account to the card. Once the card was linked, the money was automatically paid to the bank and have no standing dues against hdfc. However i am still not able to use the card.
My email id is [protected]@gmail.com
Name: anisha

Waiver Not Provided yet once already Discussed for the Same - When my 7858 3 month 2 wheeler loan pending hdfc charged 13000 incl late payment or more charges but when I am doing mail for waiver Request hdfc Executive say it's only Possible when I pay whole Amount thenafter 50% Amount will be back in my account but afetr doing 13000 payment no one want to help no one respond properly everybody gave TAT of 5 days, 6 days, 7 Days after struggling of 20 days ill share my experiece here so if possible kindly try to resolve my issue

A/c - [protected]
Ashish Kumar Singh

Credit card not deliver in my address ( no one can contact me )

Abhimanyu is Told Me Before Opening BanK account We Provide Good Servies To Customer But after I Know They Provide Very Chip and Poor Servies I am not Satisfy ForM HDFC bank

(Abhimanyu..Nerul Branch ...Navi Mumbai 400706)
I am know About His Full Name But I have One Photograph Abhimanyu ..

I have a hdfc account in fatehpur shekhawati, sikar 332301. My account no is [protected]
135rs= (118+17) has been debited from my account as ashoc charges. I'm not aware of these kind of charges, so i need a clarification and refund. I don't know why i had been fined since last one month i haven't use atm and my account balance is also above minimum maintenance balance.

Dear sir,

Card no : [protected]
Date : 7-10-18
Time : 15.54

Transaction done from card end but irctc ticket not issue & thus transaction failed,
Pls. Note the complaint.

I hv mailed this complaint on hdfc ('customerservices. [protected]@hdfcbank.com') email id, but no response even...

Awaiting for reversal of payment with cnfmation.

Below is screen shot of sms recd.

I am an hdfc bank credit card holder. The bank has auto debited rs. 1899/- + 500 (Over limit fee) from my credit card number ending with 0219 without my concern on date:25/10/2018. I am not interested in this service and don't want this membership anymore. So, cancel the membership and refund this debited amount of rs. 2399/- (1899/- + 500/-). Otherwise, i wish to take action against this illegal fee charged without intimation.

Oneassist relationship number: 2979691
Name:- anoop sojan
Mobile no.:- [protected]
Credit card number ending:- 0219

Dear sirs managing my complaint i have an issue with the bank where they haven't left any sources for me to contact them to know what is my bill for the month and when can i get a call from them i asked them what is my bill please tellme so that i can avoid late payment charges and pay on time but the lady said you will get a call back and i didnt just after i crossed my due date days the bank collection guys tellme i have to pay 2900 because of my late payment, first my card is blocked so i cannot call the customer service as i get rejected in the ivr i am not registered with mobile banking too second i visted the bank in malad on 29 september to change my phone number on the credit card so that i can get an intimation but i got nothing iv been forced and harassed by the guys calling me and telling we will come home as iv got a sick mom at home and asking me to pay my entire outstanding which i cannot i can only pay the monthly dues i get which i guess isnt wrong but hdfc bank has been really very rude to not look at the reality of the problem and just penalizing the customers.