HDFC Bank Complaints & Reviews

When i converted rs. 64209 of transaction for emi. I asked bank to give some rebate on interest over call at time of conversion since i m long time customer and she told me as we will help you but i did not got so i sent follow up email and bank sent me an answer on email as below -

""we observe from our records that the amount of rs. 64209 is converted into 3 months interments with rate of interest 1. 50 per month. We have arranged the loan amortization schedule to you for the further details.

Kindly note the query reference number for this e-mail: [protected]""
I copied and pasted the email containt.

So, after promised over call and email, i did not get any amortization and that was the reason, i keep calling and sending emails to bank, i also stopped the payment coz i was expecting a call from bank and bank will honour the promise but it did not happend and then i did not pay my bill and you keep charging late fees interest charge and collection and all.

So in brief, it is bank fault as bank did not honour their promise and i had to pay late fee+ finance charge many times +gst unnecessary. This is how you penalise me and it was bank mistake coz promise was not honored.

Now, i want to you to reimburse all the late fee+ finance charge+gst which i had to pay since march 2018 coz it was your mistake. Instead of care customer, you punished me, harrased me..

My account number given by tour diamond point branch is [protected]
Which is not operational and when contacted the branch reasons are weird
Staff is not co-operative oen of the reason says that my picture is not captured in the system for which the account is not opened, as i am not interested in having account with your bank please do the needful by refunding my amount of rs 25000/ to my sbi bank begumpet

Hello everyone,

With deepest dissatisfaction and the hopelessnes, i am writing this complaint to let everyone know how hdfc bullies it's customers for getting a loan with their bank after paying so much of processing fee, mod, franking, notary, etc etc and hell lot of things that no bank asks, still even after providing you need to wait for ages for getting a loan sanctioned.
When you follow up with any of your executives or any bank personnel they will not even consider your request or concern, how painful you express your problems or concerns and how long you have been waiting for a process to complete, they will simply say * take a token and wait for your turn * they also claim that they have so many customers in hand whom they have to address and they are least bothered to listen to your query.
How it is possible that hdfc bank is getting more customers?
They have a massive number of marketing team who will give you false promises like anything, where in i have been informed that my loan will be processed and disbursed with in 7-10 working days, however its been almost 60 days now. Considering this home loan i have taken a hand loan from someone in the market with a higher interest rate and they are harassing me high time. Instead of relying on this # hdfc i should have gone for a personal loan where there is a 2% interest rate difference. It's my true irony that i have choosen hdfc to fulfill myhome dream.

With tears and utmost dissatisfaction towards the way how i have been troubled and bullied by hdfc executives and the bank itself,
*
I urge everyone to not to choose hdfc for any of your home loan needs. Please evaluate options you have instead of following or trusting marketing executives.
*

I am a soldier in paramiltary force when i in posted in delhi
I devesh kumar apply for hdfc credit card (Dinner club international, rewardz last four digit 1051) in year june 2017, and then is done
When i apply this through a agent he told me its free and no any annual charges. Then i am no need to use this credit card, but after a year in september 2018 i need this credit card to use when i want to use it then it shows any payment error
And when i contact to hdfc help line then computer need to enter credit card no. But when i enter its detail it speak card detail is false and he speak to go hdfc collection center. I search online no any collection center. And i also go to many bank of hdfc bank his managers told me no any complaint or work done here. Credit card is run by a private company the he can not help me.
Then a friend told me for a website which solution to your card that is credit mantri https://www.creditmantri.com
I go to this site then i check my credit score in this site it show me i have 11 delay payment of this hdfc card then here a click button for fix this in rs. 997
Then i just want to fix this problem for make my credit score better
Then i pay this payment of rs. 997 on 25 october 2018
Then after a call incoming to me by this site credit mantri he says me his department fix this issue in next 7 days he told me to wait these days.
But on 29th of october 2018 when i saw again in credit mantri account it says me to again pay to rs. 3828 to fix this problem this is the value for hdfc card late paymment.
Please help me to fix this issue
Bank cheating and this decrease my credit score

Dear sir/ ma'am,

I used a hdfc credit card and did a purchase of 45k and in today's date i've made payment more than 50k, due to a few late payments these people just added heavy interest to my pays and made it a huge amount.

And i applied for settlement and wanted to give the pay but i've been hit with financial crisis as i'm unemployed since last 3 yrs and all pressure is on my shoulders.

These agents have hacked my contacts from my phone and started calling to all my contacts and harassing and threatening them, abusing them misbehaving them, ask in them to pay for me. Talking to them in desi (Gujjar) language and threaten them and all of this is being done in the name of hdfc bank, vikaspuri branch.

They can to my house to threaten my small sister about the pay even without asking me even when i told them that only my sister stays at home still they came to threaten and so did with my relatives and friends on call.

I want to make the payment but i'm not earning right now and i need time so that i can earn and do the payment but these people on the name of hdfc bank keeps on harassing us and has made our life hell.

Below are the numbers from which i keep on getting harassment calls.
Guys who harrase me and my family members are
Vijay
Shiv narayan
Surender
Sumit sinah and many more.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Hello,

I'm sindhu vegi. My brother took a loan and unable to repay since he lost his job. Hdfc recovery people are calling me asking for his number. I gave it on 15th of october, 5pm.

She didn't tell me what her name is, she asked me to go to begumpet branch in hyderabad and asked me to pay in the first call. I told her that i gave my brother's phone number and asked her to talk to him.

She didn't stop calling me and my father talking abusively till 8pm.
She told my father that he doesn't know how to raise children and talked a lot more indecently. I told her "i'm not the one that took the loan, call my brother." then she started to call some of my friends saying abusive things about me.

On 24th, they called me and my friends for more than 10 times.

On 30th, even though my brother is taking calls and talking to them, she called me from 4pm for more than 30 times.

I said "my brother is taking calls, talk to him. Don't call me." (I was in office). Bala raju, her manager (She said) was on line this time and both of them said that they will call me only until my brother pays.

It is unfair and i already told them not to call but still they are calling me. It happened for 3 days as mentioned above. If i stop taking calls they are calling my friends and disturbing them. I don't want anybody to get disturbed because of me.

I request you not to call me and my friends regarding the loan that my brother took. He will talk to you. Call him and settle.

Regards,
Sindhu vegi

There was a hold in my account and i could see the hold even after i did the payment. I had made a payment on last friday and the bank representative made sure that the hold will be revised in 1 day. Today, i got my salary credited and lost around 23k. I had contacted you rep yesterday and he assured that the hold amount will be refunded if my salary got credited before the revisal. Please address this as a serious issue and please refund my money back. I am attaching a screenshot

One assist team has taken auto debit 1899 rs from my account, but i want to cancel the service and refund the amount. But one assist people are not accepting my request and they are trying to convince me for discount. But i said i am not interested in that service.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

I am a hdfc customer since 2010 and initially i opened my account as a salary account. I am a nri since 2014 and hence this bank account is no longer my salary account. Until 2017 everything was fine. Starting sep 2017 amb charges were applied on my account without any information being communicated to me. Also my account was made negative because of these charges. Rbi guidelines very clearly state that charges should not be applied without informing the customer in writing and that the account should not be made negative just due to these charges. Both these guidelines were not followed.
I raised this issue with the grievance redressal and nodal officers which apparently seem to be the same. After which my account was credited with rs 2623.26 saying charges reversed. I was charged a total of 6369.50 since sep 2017 and hence the bank still owes me a total of 3746.24. Since the full amount was not returned, i tried contacting the bank again and have got no response. Customers are not valued at hdfc when it comes to these kinds of issues. Very dissatisfied with the service.
I am left with no other option than to reach out to rbi officials.

My existing debit card which has expiry of sep 2020 hdfc bank deactivated my debit card without my knowledge and i did not get new debit card, i called to customer care many times but call not received no response, after that i reached to my home branch but the bank employee did not respond me properly, they ask me to call customer care.

How can any bank do this to his employee without the knowledge of its employee. So please resolve the issue as soon as possible.

I have paid all my over dues of my credit card outstanding and the hdfc collection team has not provided any noc of my fourclose on credit card. I want my noc letter as soon as possible. If the service team will not take initiative then i will be socialise this complain over facebook and twitter. Kindly contact me at my suitable timings 3:35pm tomorrow.

Dear sir, Â
I want to say that i had submitted fee for uptet-2018 for registration number -[protected] of niharika singh dob - 16/03/1990 and fee is deducted from my account with bank ref no. Igaenlfbp7 on date 09/10/18 but transaction was not successfull. Consequently i had to transact once more, this time with success (Ref no. Igaenlouo7). However the prior amount of rs 500 was not returned my account.
Sir, i corresponded to your portal and you directed me to complain at issuing bank branch. However the complaint was closed by sbi on the pertext that transaction was successful though it is not true please check and resolve this issue as soon as possible.

Registration number - [protected]

Name - niharika singh

Dob - 16/03/1990

Payment reference number - igaenlfbp7

Merchant transaction no.[protected]

Transaction date - 09/10/2018

Sbi debit account no. [protected]

 thanks

Hai my name is gopalakrishna marri. I applied for a hdfc credit card 15 days before. The bank executives called me and verified my details by phone, later from bank verification people came and verified my office and house address. My reference number is 18j[protected]s3. Today i verified my credit card status it is showing your application was disapproved. I have a760 cibil score and i have paid all my emi time to time. But the bank people rejected my application. Please solve my problem. My mobile number is [protected]. My registered mail i'd is [protected]@gmail.com

Dear hdfc bank
Today I will hdfc bank East Patel Nagar branch submit to cash .but branch denie for cash deposit . I apply for pan card update and address change.i submit all documents pan card and Aadhar card but bank not update my pan and not change my address.employ and bank manager not support .your employe busy in whatsup chatting.your employer suggest me pls closed a/c .
Pls help me other wise I closed a/c .

My name is anup, my old company has opened my hdfc salary account in 2012, but after i left that company, it was difficult to handle that account as it was of other state and depositing money was through cheque only, which was of no use in case o[censored]rgent requirement of transfer of money, so i didn't used that account, there is no single transaction in that account but i was shocked now as its showing rs -7800 in account.
What to do now and i wanted to open new account but i dont want to pay these negative charges so better to close account but thats also not possible without paying penalty.. So help me, thank you
Anup
[protected]

I purchased a mobile using "no cost emi" for 6 months through flipkart. After one week i received a email with pdf attachment from hdfc, in that pdf they mentioned for payment like [actual amount + interest]. The statement says need to pay interest amount.

When i was calling to hdfc, they pointing to flipkart and i calling to flipkart, the pointing to hdfc.

I have called 3 times to hdfc and flipkart. Both are pointing to each other.

Actual amount - 12888
(Extra) emi - 493.

Further whom am i contact?

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : 18j[protected]lk. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
18j[protected]lk
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

Please provide reason or else i will file case in consumer court.

Regards

Kamal kumar

Mahodaya mere dwara hdfc bank se ghar banana hetu2200000 ka loan aproov karakar ghar bana liya he bank ki niyamit kist ada kar rahi hu pmay ki clss yojna antargat subsidy prapt karne hetu sabhi prakar ki patrata rakhti hu bank se kai bar subsidy ka status janane hetu sampark kiya parantu unke dwara koi santust janak jabab nahi diya gaya loan a/c no.[protected] name-indu alave .d/o nayaka alave adress-c-38 galaxy city amrawad khurd bhopal m p

Please note that i applied for hdfc credit card and got reference no : 18j[protected]n1.
I got all verification done at my office and residence too.
I got multiple calls at office too for verification.
Today got checked in hdfc link showing track your card application.

We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
Application reference number
18j[protected]n1
Status
Disapproved
Remarks
A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you


Found the reason as follows. Application reference number 18j[protected]n1 status disapproved who called us for credit card and we never gone to hdfc for the same. Sravani, i called customer care and they are not giving any reason for rejection. As per rbi guideline hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards shailendra nath please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Hi, i have been writing emails after emails to [protected]@hdfcbank.com to get my refund from amazon processed. I have returned the product back over a month back and i am not sure why it is taking so long to get this processed. It's been over 20 days and i still have not received the refund or a reply from the bank's customer care. Could you please look into it? I am tired of running around trying to call through mobile banking. As a suggestion, please have online shopping issues as drop down on the hdfc site. As a lot of people shop online, it would help out a lot o[censored]s facing such issues.
Reference no-033338