HDFC Bank Complaints & Reviews

On 16th october i submitted my housing loan papers and on 17th home improvemt loan papers through executive murali who was suggested by seema & syed. I had requested loan for 85% but later when i was following up on a daily basis syed suggested on 26th oct saying its not possible to give 85% you write an email to loan department saying i dont need 85% but need 80%.
First i had three flat choices in my mind thus i had clearly discussed with seema and later on when i finalised flat #109 and o had dropped a message to seema on her number and a email to syed on the cost breakup. Loan got sanctioned on 31st oct after waiting for so many days and depatment had attached approval for #408 flat number instead of #109.
Now the disbursement process comes in picture. They collected few more documents from landowner as my flat was landowner share.

On 30th oct murali collected dicuments for loan disbursement process from landowner. When the builder gave the original ec of 109 murali told not required. Now ec, noc and other documents it went for clarification. I am done with the hdfc services. Now murali is telling he cant confirm till next week because its 3 days holiday for the bank. But as per holiday list bank is working on wednesday. Why there is no proper communication??? Murali had raised on me when raised first time complaint saying no coordination between your teams. He was not ready to listen to me. Even i have employees, he doesnt even know how to speak to his clients. We submitted the documents on 16th oct and next week its going to be 16th nov. The main decision of mine taking a loan from hdfc is proved wrong once again. I was waiting all while for registraion as landowner is going out of station from next week for his daughter wedding and i dont when will be he is coming back or available.

Legal team is verifying the papers is fine but if all papers are submitted correctly or not took a week.. You just keep papers not even seeing if all papers are collected and after a week you say papers are not right???

Dear sir,

I haven't received my new credit card from your bank. On 25/10/2018 i received the message that my credit card despatched through blue dart courier vide awb-[protected] on 23/10/2018. But i didn't receive the card and nobody contacted me. Kindly look into the matter urgently and do the needful and inform me.

Fijo francis.
Date 06/11/2018...

Hi team,
I had taken loan of amount 2 lakh via customer contact centre throught call. But executive explaind me with different emi amount and on that basis i took loan. But when i received statement amount was higher and hdfc bank told nothing can be done. Floor supervisor and mr santosh deputy manager working from 7 yrs told nothing is there in his hand after been found wrong of his team mate.
First day 12 october request no : [protected]
I received call saying that excutive gave correct emi amount.
I have sent a call record then he accepted that he was in fault.
But he told nothing can be done as manager. He dont have any rights to change.
Executive told me amount 5246 appx amount and statement which i received is 5446 appx amount. And when i tally i pay amount near by to 10k extra. And mr santosh and kamlesh i guess both tried me to convince to pay these amount inspite of having wrong information given to customer.
Didnt even gave single option where customer can be satisfied. As banker he dont have any authority why is he sitting on place of manager. I told to escalate he told this is last level of escalation.

So i need justice and dont want injustice. I want to complain against hdfc bank team both manager and escalation team for delaying issue and not giving proper resolution to customer.

Yesterday, i order an iphone xs from amazon and paid the money online from hdfc bank but after few minutes it's showing that payment has failed. As the money was already deducted, so i contacted amazon customer care and from there they tell me that the bank has denied the money and if you want to get the refund then please contact the bank as there is no issue from there side. So kindly help me as this was an huge amount of ₹129000

I had purchased jewellery from tanishq worth rs 77000 through my hdfc credit card on 26th august 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. More than 2 months have already passed but there isn’t any cashback received or any communication came from the bank stating the timeline for cashback.

Please look into this & revert.

The company has charged lounge access fee. Before opening the account, i told the executive regarding my requirement which was quite clear to them. They suggested to take regalia credit card along with the priority pass.
Now, when i accessed the card, they charged inappropriately. Several emails and follow up was done but still no luck. I have all the proofs with me. Already following up with them since 2 months. But didnt got any response to revert the amount. Please look into this with priority.
While taking the card, i was told that i wont be charged if i access the delhi airport which was my requirement while travelling to and from delhi airport. But they charged both the times.
And, the bill of accessing lounge came exactly after 3 months. One for 26th may, 2018 and another for 04th june, 2018.
When they generated the bill for 26th may, 2018. I dropped one email. Hdfc bank refunded that amount except the gst which i agree to pay. But again after 10 days they charged another amount which i am following up with them since 2 months but no luck.

If the priority pass was not free for accessing delhi airport being an indian, and my requirement was quite clear then why they gave me that card.

Please let us know if addtional information is required.

Many thanks in advance.

Thanks,
Debasmita

Dear sir/ madam,
Due to delay of my credit card payment, my debit card was kept into hold by Friday. After that credit card minimum amount payment was done by Saturday. Customer care personnel informed me after completing of your CC payment they will release my debit card hold.Till now so many times I will try to call they will not respond properly and my account under hold.
Please solve my problem as soon.
Thanks,
N.Shanmuk Prasad.
Mobile no: [protected].

I did a Transaction of Rs. 1786 on Grofers. The amount was debited twice on October 31 at 11.34 and 11.36 pm at grocers.co. But the Grofers website said the order was failed. Upon calling Grofers customer care they denied the receipt of any amount. Refund was not done by HDFC. Tried to call HDFC Customer care repeatedly but couldn't connect even once.

Dear hdfc bank
Its been more then 2month i have Request for ups machinr but there is no response from bank staff, i have contact them often but they are giving me silly excuse, its more then ### branch staff they even dont know the proper installation man, so i request you to plz solve my problem as soon as possible.
Regards_
Anmol verma
Cust id[protected]
Mob-[protected]
Email-
[protected]@Yahoo. com

Dear Sir,
I am not able to log in HDFC netbanking using Customer ID & password. They have incorporated new feature during log in where they will send OTP to my registered mobile number.
I have entered all the credential to log in but never receive the OTP to log in. I call the customer care center but the issue not resolved.
I have never faced this issue before. I have been using HDFC netbanking since 2008. This is the...

I have purchased gold from tanishq in august. There was a offer of 5% cashback with debit card payment. I haven't received any cash till now. Please let me know when i can expect the cash by hdfc.

This has been 2 months completed and no response from hdfc, there should be a mechanism to know the transaction process. Please resolve this issue as soon as possible

Withdrawal money without permission
Cancel the one assist services
Sir,

Good afternoon

Hdfc bank (Credit card) have been debited rs.1899/- on dated.02/11/2018 towards one assist membership fee, for your kind information that i have neither authorized nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money...

Please note that i have many time applied for hdfc credit card and got reference no: 18j[protected]n3 got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number 18j[protected]n3 status disapproved who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and if we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards himanshu gupta please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Hi,

This is to notify that I applied for a credit card online and I got the application number. But after few days when I searched for status, It is showing as disapproved. Please look into this issue as soon as possible. My application number is [protected]S1

Thanks,
Vineetha

On the 4th November i crossed omalur tollgate salem, am not using fastag track but my fastag detected rs 75. so check my vehicle list and refund my amount, already i took the local pass for this toll gate. so consider my request as soon as possible

I had taken the settlement for 41000 in two slots, in the first slot i had paid the 20k in cash and i given cheque 21k ...but due to personal reasons i unable to pay the cheque amount in due time(augustmonth)now the settlement has cancelled.

now i have no money to pay, so please do needfull.
iam ready to pay 21k balance amount, and i called to hdfc bank they are saying to pay the again 41k .
so please do the need full to me

I have applied for hdfc credit card and got reference no :18j[protected]s3. Executive came to my home and collected all the required doucments. When checked hdfc link status is showing as disapproved. I called customer care they are not giving any reason for rejection. Please let me know the reason for rejection also let me know the furhter step to reprocess the application hoping positive response.

I have updated my kyc with the following changes in address. 3d 501, dos housing colony, domlur, off old airport rd, bangalore.

On saturday morning i received message stating that the debit card is dispatched, accordingly i was tracking till 5.30pm, finally its updated that attempted was made to deliver and the premises was closed. Need to understand as to why the shipment has gone to the old address.

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has been auto debiting rs. 1799/- from my credit card number ending with 0086 without my consent from date:09/11/2016. I am not interested about this service and don't want this membership any more. So cancel the membership and don't process the auto debiting transaction which will be due on 09/11/2018

Oneassist relationship number : 1447443
Name :- subhit kumar chatterji
Mobile no. :-[protected]
Credit card number ending :- 0086

I am already submitted the address change and mobile change request so my address is change but mobile no.is rong no.add the my credit card account.
My credit card add the mobile no.[protected] but my correct mobile no.is the [protected].
please action this matter and resole

Thanks & Regards,
Nemi Singh Dagur
[protected]