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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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A
Ajay190
from Kanpur, Uttar Pradesh
Nov 11, 2018
Resolved
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Resolved

Address: Gurgaon, Haryana

Hdfc bank has been charging me for over 2 months in the name of non maintenance. I left my job and now i settled back to my hometown in u. P. My hdfc account balance is negative (₹ -1416) they deducted all the money that i had and now even brought the balance in negative. Why should i pay my hard earned money to this bank despite deducting my money that i had in the account. I request you to kindly take strict action against this bank and help me in getting the deducted amount back and waive off the charges that are levied on me by this bank. I will be thankful to you.

Thanks and regards
Ajay kumar gupta
Dec 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Manoj
HDFC Bank Customer Assistance.
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    R
    Ranga_86
    from Chennai, Tamil Nadu
    Nov 11, 2018
    Resolved
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    Resolved

    Hi team,

    This is bring it your notice that there were 2 dc emi loan has been generated under my name, actually it is supposed to be 1 dc emi loan.

    Bring history: on 13th of october 2018 i order for poco f1 mobile in flipkart using my debit card with emi option but at the time of placing the order i got some uninterrupted error and simultaneously i received an email that your refund procedure has begun and attached email for your reference with the tracking number. So on the next day ie on 14th of october 2018 again i order the same product (Poco f1 mobile) and order was successfully placed and even the product got delivered on 19th oct 2018.

    Now my concern is how there was 2 dc emi loan has been generated under my name it seems to only one. Even the 1st month emi was already deducted from my account. On taking point is from bank they have sent the statement for only 1 loan on 5th november. Still i don't get any proper response from bank inspite of raising several requests, complaint and grc
    Dec 13, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 11, 2018
    Updated by Ranga_86
    HBL[protected], HBL[protected], HBL[protected], phone banking request & complaint Id- [protected], [protected], MUMC[protected], [protected]
    Verified Support
    Nov 12, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID: TTU[protected] and will revert to you within 4 working days.

    -Manoj
    HDFC Bank Customer Assistance.
    Nov 13, 2018
    Updated by Ranga_86
    Hi Team,

    Please find the attached Key fact statement from Bank for one DC EMI Loan as well refund reference ID (PR1810140259311393305905) email confirmation from seller end for your reference.

    Nov 14, 2018
    Updated by Ranga_86
    Hi Manoj,

    Can i get any update here,

    Regards,
    Ranganathan, A
    Nov 17, 2018
    Updated by Ranga_86
    Hi Team, Cai I get any update here. Regards Ranganathan, A
    Nov 18, 2018
    Updated by Ranga_86
    Hi Team, It's any more than month still I don't get any proper response or resolution regarding by DC Emi Loan closure. Kindly please do the needful.
    Nov 18, 2018
    Updated by Ranga_86
    Hi Team, It's been more than a month, still I don't get any proper response or resolution regarding my Debit card EMI Loan closure inspite of having all the confirmation email from seller End. Kindly please please please check and do the needful. Almost my 2nd month EMI is nearing. Regards Ranganathan.
    Nov 20, 2018
    Updated by Ranga_86
    Hi Manoj/Suppor team,

    Kindly update me on current status of this Issue, It's more than month still I don't get any proper response or resolution regarding by DC Emi Loan closure. Kindly please do the needful. As per your Comments posted on 12th Nov : We are working on your concern vide Ref ID: TTU[protected] and will revert to you within 4 working days.

    Regards,
    Ranganathan, A
    Nov 21, 2018
    Updated by Ranga_86
    Hi Manoj/Suppor team,

    Kindly update me on current status of this Issue, It's more than month still I don't get any proper response or resolution regarding by DC EMI Loan closure, by this my time almost my 2nd month EMI date is nearing Kindly please do the needful. As per your Comments posted on 12th Nov : We are working on your concern vide Ref ID: TTU[protected] and will revert to you within 4 working days.

    Inspite of having all the confirmation email from Merchant/seller end, why you are taking this much time in closing my Wrong Debit card EMI loan.

    Can some one look on this issue.

    I request Indian consumer complaints forum to help on this issue.

    Regards,
    Ranganathan, A
    Nov 26, 2018
    Updated by Ranga_86
    Hi HDFC Support,

    Can i get any update on this issue, Its been more than a month you people are not providing resolution for this issue yet.
    Nov 30, 2018
    Updated by Ranga_86
    Hi HDFC Support,

    Can i get any update on this issue, Its been more than a month you people are not providing resolution for this issue yet.

    So you are not even replying or responding to this post.

    Regards,
    Ranganathan, A
    Dec 03, 2018
    Updated by Ranga_86
    Hi Team,

    Please find the Charge back form which was also submitted on 30th Oct 2018, but still my Debit card EMI loan was not yet closed.

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      MANAGER KUMAR SAINI
      from narayanpur village, Uttar Pradesh
      Nov 11, 2018
      Resolved
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      Resolved

      Address: 110085

      Dear hdfc

      Please note that i applied for hdfc credit card and got reference no : [18j[protected]n1 ]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

      Today got checked in hdfc link showing track your card application. Found the reason as follows.

      Application reference number
      18j[protected]n1
      Status
      Disapproved
      Remarks
      We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
      Dec 21, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Nov 11, 2018
      Updated by MANAGER KUMAR SAINI
      plz resolve my question
      Verified Support
      Nov 20, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to inform that your application was considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating / credit processes (which include a combination of verifications, credit bureau reports and document verifications). Basis the same, we were unable to approve your application earlier, as it did not meet the mentioned internal criteria of the bank. Basis your current representation and details provided, we have once again taken up your credit card application for a suitable review and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

      -Nadia
      HDFC Bank Customer Assistance
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        S
        shubhambhateja484
        from Thanesar, Haryana
        Nov 11, 2018
        Resolved
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        Resolved

        Address: Mansa, Punjab, 151505
        Website: getprepaidcard.hdfcbank.com/fastag/index.aspx?_ga=2.208483030.517115656.1541918124-304061387.1538035

        I have applied for fast tag with application number hfr086461. I have made the payment 300 inr (200 for security amount & 100 as the top up amount) uploaded the required documents, following that i have uploaded the signed application form as well.

        Since then i have been trying to contact hdfc for the application status on the toll free number but no one picks up. Sent an email to hdfc. [protected]@sahaj.co.in no response.
        I'm not sure do i have to do anything else to get this application processed, what is the current status of the application. There are no updates regarding my application/money whatsoever. Let me know if my application is processed or not, at least i'll try another service provider.
        Dec 16, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused to you. Kindly note that your KYC documents have been received on November 06, 2018. Due to festival holidays, there was a delay in processing your application. The concerned team has been notified and your application is being processed and the tag will be issued to you within 3 working days provided your application is in order. We request your patience in the interim.

        -Bejoy
        HDFC Bank Customer Assistance.
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          A
          Athiswaran
          from Jalakandapuram, Tamil Nadu
          Nov 11, 2018
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          Address: 625005
          Website: Mail

          Cancellation of one assist membership
          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9971 without my concern on date:10/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

          Oneassist relationship number : 5677401
          Name :- athiswaran. S. P
          Mobile no. :- [protected]
          Credit card number ending :- 9971
          HDFC Bank customer support has been notified about the posted complaint.
          Nov 11, 2018
          Updated by Athiswaran
          Kindly refund my amonu 1399..I don't need any assist services...
          Dear Athiswaran,

          We regret the inconvenience caused. Your membership cancellation is under process vide service request number 3724348. You will receive payment in 2 parts, Your amount 400/- which will been credited in bank account within 5 to 7 working days and remaining amount 999/- after 5 to 7 working days.

          Regards,

          Devendra,

          OneAssist, Social Media Team.
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            P
            Pramoth J
            from Chennai, Tamil Nadu
            Nov 11, 2018
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            I would kindly likely to bring to your notice that a charge of rs. 1899 as one assist m fee have been deducted from my account with out any prior notice.
            I haven't subscribed to any such prieveilege subscription titled mfee.
            I would like the entire debited amount to be refunded to my account along with revised monthly statement.
            Thanking you,
            Pramoth j
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Pramoth,

            Greetings from OneAssist!

            We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3714909. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

            Regards,

            Devendra,

            OneAssist, Social Media Team.
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              A
              Alakesh Sarkar
              from Barpeta, Assam
              Nov 11, 2018
              Resolved
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              Resolved

              Address: Dhubri, Assam, 783325
              Website: [email protected].

              Dear team,
              I have received a sms from hdfc bank to receive a debit card on 26 nov and a call from hdfc candmari branch (Kalpana medhi) she send me card to my home dhubri but i haven't received card due to hold my card hdfc chandmari brach (Kalpana medhi) she gave me false contact no to courier service. Still i have not received my debit card please don't send me any call from hdfc bank she /he gave false information.

              Regards,
              Alakesh sarkar
              [protected]
              Dec 20, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Nov 11, 2018
              Updated by Alakesh Sarkar
              Please do this
              Verified Support
              Nov 13, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              The debit card was sent to your address on the same day when the card was received by our branch. However, the delay was there from the local courier's end. Later courier person attempted to deliver the card another day however there was no response from your end to the call as confirmed by the courier. Please write to us at [protected]@hdfcbank.com in case you with to get the card re-dispatched at your address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                G
                Girija Murugan
                Nov 11, 2018
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                Address: 600086

                I had provided all documents perfectly along with current year life certificate. Loan eas also granted yo 2.05 lacs ref no 63472877 disbursal stopped due to door locked. But my hdfc they had lockin petiod of 5 years. I need either to close the policy or loan disbursal. My point is the reason is silly they could have contacted flat secretary or nrihjbours who is staying there for long. Please consider this case sd top priority and ask them to disburse. Why unnessarily give tension to pendioners. I am obeyinh their hdfc policy rules 2 lacs is lying in hdfc indurance that too u cannot stay 24 hours in house. All my gobernment oriented letters are coming there right from ration card aadhar card pan card mobile sim card. As the flat is 38 yrs old it has to be renovated right from flooring. My husband id in us will come back after 6 month. At present my furniture and housejold goods are lying in someother place till renovation work is done my husbsnd does not eant to live me alone and told to stay in ladies hostel in gopalapuram so that i can visit and check renovation work. I came to hostel only last month and will be vacating after the renovation is over. I am also banker and had put 38 years of service in canara bank.. Till yesterday they told it will be disbursed and now some oyhet reason. My pass sheet is also in the same address. If you see my reason get the loan disburse by tuesday or else close my hdfc policy. Either one you have to do. That is also hdfc only dont say you are not related. My nlood pressure has shooted up for not disbursing. Og vourse it is a regular pension then why worry. Any way my 2 lacs is held up. Had that amount bren there i would have not opted for this loan. All the finds you block and make fool of customers. Either one should be done or else i have to go with high bp. Hoping positive reply.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Shukla Rohit
                  from Noida, Uttar Pradesh
                  Nov 11, 2018
                  Resolved
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                  Resolved

                  Address: 230001
                  Website: [email protected]

                  I got call from karan singh and yogita sharma [protected], [protected], [protected], person introduce himself from hdfc life insurance company. He told me about interest free loan against hdfc life classic assure plus policy plan. He is telling me he is senior manager of hdfc life insurance/loan dept. He told me about and convinced me fully on it.

                  By several follow up with these people they convinced me to get 10 times of loan of insurance value at 0% interest for ten years. Ie-if i will paid 50000 then hdfc will give rs 500000 for 10 years with 0% interest and benefit of insurance policy will go to hdfc life.
                  First it sounds good to ear and any one will attract to it. But be aware of such type of calls

                  With the help of this forum, i would like to tell all people to not faith on such type of calls /offers.
                  These people are third party vendor working for these banks and getting commission on each sell of products.
                  Please be aware of such type of calls. One of my friend who has already taken a policy and he didn't get any loan after that.
                  Now he is looking to close his policy but no one is helping him to return his first paid premium. And tack action which inevolve it and introduce himself from hdfc insurance company. O
                  Dec 31, 2018
                  Complaint marked as Resolved 
                  Dear Team, I understand what you saying But way did you not understand what I wanted to trying to said to your whole department of HDFC LIFE INSURANCE PLUS. This is all cheat with me with fake call of issue loan against policy. I know that the all agents which is make fake call to the costumers for make a policy and issue a loan against 0 % rate of interest and after that your agent which hire by you call to the costumers and make them fool for ending their free look period after that customer ask you about loan no loan of your policy you make fool with our department now you have only the one option please continues the policy which is Ok with you. I lastly requested to you please refund my first premium amount which happened with fake call. Please see the my policy details and reply on same:- Policy no. : 2 0 7 0 3 9 5 3 Policy holder Name : Rohit Shukla Mobile no : 7011018671 Agent Name : Benudhar Behra
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 13, 2018
                  HDFC Life Customer Care's response
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                  Dec 02, 2018
                  Updated by Shukla Rohit
                  To,
                  kindly provide in your response. I am waiting in your response. Why cannot co-operate in this matter? Please kindly manage it in your response...
                  If any compensation side tell me...
                  I think better known...
                  Thanks & regards,
                  Rohit Shukla
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                    D
                    debashisnayak82
                    from Kolkata, West Bengal
                    Nov 10, 2018
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                    Address: Balasore, Odisha, 756126

                    Dear sir,
                    Hdfc bank (Credit card) have been debited rs.2999/-on dated. 07/11/2018 towards one assist membership fee, for your kind information that i have neither authorised nor participated in this transaction and i am no more interested for your program and facility.
                    Therefore you are humble pray kindly refund my money through credit card ending no.4014xxxxxxxx1059 for which i shall be highly obliged. Please card holder cancellation of my one assist membership and refund my amount rs.2999.00

                    Thanks & regards,
                    Debashis nayak
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Anjani K Gupta
                      from Bengaluru, Karnataka
                      Nov 10, 2018
                      Resolved
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                      Resolved

                      Hi, i have purchased the diamond ring from tanishq on 19th aug 2018 during offer period

                      Tanishq address : tanishq jewellery, e-4, rajiv chowk, block e, connaught place, new delhi, delhi 110001

                      19/08/2018 titan company limited new delhi 83, 289.00

                      According to the offer i should have got the [protected]@5% in 90 days and till date i have not recieved any cashback

                      Credit card number: xxxx xxxx xxxx 7873

                      Thanks
                      Anjani kumar gupta
                      Dec 13, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We would like to confirm that the cash back will be credited only as per the terms and conditions of the offer. We note that 90 days have not been completed. Hence, we seek your patience in the interim.

                      -Bejoy
                      HDFC Bank Customer Assistance.
                      Nov 20, 2018
                      Updated by Anjani K Gupta
                      90 days over still i have received cashback. Could u please have a look this issue ?
                      Nov 20, 2018
                      Updated by Anjani K Gupta
                      sorry for above typo.

                      90 days over still i have not received cashback. Could u please have a look this issue ?
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                        A
                        Aravind vk
                        from Bengaluru, Karnataka
                        Nov 10, 2018
                        Resolved
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                        Address: Bangalore, Karnataka, 560064

                        Hi i am using hdfc credit card from 2016, i have failed to repay my credit card dues from past 2-3 months from aug 2018 reason cause i have lost my job and i'm currently looking for one. After a month of my missed due date few executives kept calling me in different number to my registered mobile number asking me to repay the dues, every time i explained them my situation that i have lost my job, give me some time to repay but no one understood or was ready to understand my concern instead they started harassing me through whatsapp texting me from different numbers and threatening me.in reply i told them please don't use whatapp to communicate instead call me to my registered number or email me then i immediately called up the hdfc credit card customer care and explained, they said me that this will not repeat again and took the details of the people who contacted me in whatsapp like there multiple numbers and told me that within evening our bangalore collection head will speak to you but the collection executive kept making voice call in whatsapp, saying that tell me where you are now, i'm coming with 4 other people to meet you and more than 4 to 5 people had contacted me saying that i'm hdfc manager from richmond circle branch and i'm dealing your case. I always told them that give me some more will repay and always responded to the calls but now the collection executive is saying that we are from collection department so we can use whatapp and facebook to communicate and come to your address and loot things and even he said that i will be using these to catch you, do whatever you can do. Non of the executive told me the real name of them. So i am planning to put complaint in consumer court cause i'm worried about my safely.
                        Please do reply me within 24 hours.
                        I have all the details and screenshots of the executives who harassed me through whatsapp.
                        Dec 12, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 11, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          X
                          Xeus
                          from Mumbai, Maharashtra
                          Nov 10, 2018
                          Resolved
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                          Resolved

                          Hi,

                          I have been unable to use my food card ever since its been credited with the current month's allowance. There is no option to register a query or complaint in such a scenario. I am unable to check the status over the ivr because there is no such opton available. Everytime i swipe my food card, it shows declined.

                          I do not see any reason why i am unable to use it at the applicable merchants (Online or pos).

                          Please assist!

                          Regards,
                          Noel joseph
                          Dec 14, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 12, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please contact our phone banking number and follow below process to speak to phone banker on prepaid card query: 1. Select the preferred Language 2. Press 2 Our phone banker will assist you with your query.

                          -Anay
                          HDFC Bank Customer Assistance
                          Nov 12, 2018
                          Updated by Xeus
                          Hi Anay,

                          I tried doing that multiple times. The prepaid and FOREX option is only valid for FOREX queries and the wait time is eternally too high. The IVR itself says that this option will only serve FOREX queries.

                          Once i got through the loans section so that they could transfer my call however the efficient agent disconnected my call.

                          Please suggest another route to this solution.
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                            B
                            Babloo97
                            from Khammam, Telangana
                            Nov 10, 2018
                            Resolved
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                            Resolved

                            Address: Medak, Andhra Pradesh, 502103

                            Dear sir,
                            My customer id[protected]
                            We have cancelled our credit card in sep month but the branch again issued another credit card without our consent and knowledge and harassing us insisting to break the credit card after receiving through post and submit it in branch

                            Since 2013 my account is being debited with 17rs every quarter for-inst alert chg inc gst, i want explaination for these charges of it is base less refund all the amounts charged evry quarter

                            Please assist in providing information if not it may be addressed in ombudsman.

                            You may mail your reply to registered mail id or to bharath. [protected]@gmail.com
                            Dec 19, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 12, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            As per our records, your card ending 4547 has been temporarily blocked and the card details were transferred to new card ending 0444. To to close the card account permanently, we request you to forward us a duly signed letter seeking closure of credit card to the following address to enable us do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would be unable to process card closure request received through e-mail / Post.

                            -Anay
                            HDFC Bank Customer Assistance
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                              vasusiripi
                              from Chennai, Tamil Nadu
                              Nov 10, 2018
                              Resolved
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                              Resolved

                              Website: [email protected]

                              Actually in my hdfc salary account has been automatically converted into savings account, this things even though i don't know 09/11/2018 i saw in my a/c there is 708 rs has been debited and entry is amb chrg incl gst after that i called to hdfc saving account department and customer care and debit card department but no use they are encouraging this type of prods, amb charg incl gst for oct 2018- mir[protected]
                              My ph no:[protected]
                              Dec 31, 2021
                              Complaint marked as Resolved 
                              Partially refunded amount
                              HDFC Bank customer support has been notified about the posted complaint.
                              Nov 11, 2018
                              Updated by vasusiripi
                              Recently I called to HDFC bank customer care but they are not responsible such a thing type deductions saying like that I asked give me refund my amount back I don't want accounts In HDFC close and give me bacy money if I ask they not accepting
                              Verified Support
                              Nov 11, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Nov 11, 2018
                              Updated by vasusiripi
                              Hi Manoj,
                              Even though i did not get any cally from hdfc they are liars. Now also called to them but not responds i will wait two or three days then go rbi taking regal reactions for this who have responsibility,

                              Regards,
                              vasu.
                              Nov 11, 2018
                              Updated by vasusiripi
                              Hi hdfc bank ltd,
                              With out intimation how to do deduct money last month also awaited for salary like this gamil i got but any charges mail i did not get so... Refund my amount,
                              ( NOT MAINTED ANY CHARGES RELATED WHILE GIVE WELCOME HDFC KIT ALSO).
                              Regards,
                              vasu.

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                                G
                                Guru Mamgain
                                from Delhi, Delhi
                                Nov 10, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110020

                                My salary account (In hdfc bank green park dehi) was created in my last company (Riga food phase-1 okhla new delhi), so once i left the company. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged (Because my pervious mobile number has been lost and online user id also blocked) and i see that i have rs -650/- (Monthly) deducting in my account. I don’t have any source to income so how can i pay this amount. Also i cannot come in this branch, so what to do? My company open this account, that time hdfc bank peoples said that this is the zero balance account. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer

                                I have also attached the application for account closing
                                Dec 15, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 10, 2018
                                Updated by Guru Mamgain
                                reply from the hdfc support team please check this also

                                Nov 10, 2018
                                Updated by Guru Mamgain
                                this is the response when i am checking the complaint status those people did not raise any complaint

                                Verified Support
                                Nov 14, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Our branch official Ms. Priyanka Dudi has responded to you through email. Please check your email inbox and revert to her in case of any pending issue.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  R
                                  Ronak Jobanputra
                                  Nov 10, 2018
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 421201

                                  Hi team,
                                  I had taken loan of amount 2 lakh via customer contact centre throught call. But executive explaind me with different emi amount and on that basis i took loan. But when i received statement amount was higher and hdfc bank told nothing can be done. Floor supervisor and mr santosh deputy manager working from 7 yrs told nothing is there in his hand after been found wrong of his team mate.
                                  First day 12 october request no : [protected]
                                  I received call saying that excutive gave correct emi amount.
                                  I have sent a call record then he accepted that he was in fault.
                                  But he told nothing can be done as manager. He dont have any rights to change.
                                  Executive told me amount 5246 appx amount and statement which i received is 5446 appx amount. And when i tally i pay amount near by to 10k extra. And mr santosh and kamlesh i guess both tried me to convince to pay these amount inspite of having wrong information given to customer.
                                  Didnt even gave single option where customer can be satisfied. As banker he dont have any authority why is he sitting on place of manager. I told to escalate he told this is last level of escalation.

                                  So i need justice and dont want injustice. I want to complain against hdfc bank team both manager and escalation team for delaying issue and not giving proper resolution to customer.

                                  Now team is asking me call record for no reason. I have shared n no of times still team is asking me.
                                  Dec 14, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Nov 10, 2018
                                  Updated by Ronak Jobanputra
                                  See proof.

                                  Verified Support
                                  Nov 12, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/1NT9aGT

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    D
                                    debashish kar
                                    from Jorhat, Assam
                                    Nov 10, 2018
                                    Resolved
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                                    Resolved

                                    Address: 782435

                                    Reference - employee code = cd-17589.
                                    Date of joining - 21st september 2018.
                                    Office - hdfc bank, hojai branch (Assam)

                                    Respected sir/madam
                                    With due respect, i beg to inform you that i joined the hdfc bank, hojai branch (Assam) on 21/09/2011, worked as a sales executive and hereby left the work on 2014. But sir i did not get my relieving letter from your good end.
                                    Therefore, i request to you kindly consider my prayer as prayed for.
                                    This is for favour of your kind information and necessary action.

                                    Thanking you.

                                    Yours faithfully
                                    Debashish kar
                                    Ex employee of hdfc bank (Employee code cd-17589)
                                    Contact no. [protected]
                                    Dec 18, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Nov 10, 2018
                                    Updated by debashish kar
                                    With due respect, I beg to inform you that I joined the HDFC Bank, Hojai Branch (Assam) on 21/09/2011, worked as a Sales Executive and hereby left the work on 2014. But Sir I did not get my Relieving Letter from your good end.
                                    Therefore, I request to you kindly consider my prayer as prayed for.
                                    This is for favour of your kind information and necessary action.
                                    Verified Support
                                    Nov 12, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to write to Exit.[protected]@hdfcbank.com for any assistance.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      S
                                      from Delhi, Delhi
                                      Nov 10, 2018
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                                      Address: New Delhi, Delhi, 110022

                                      Hi my name is amit kumar, i have shifted to new address - house no - 628, 1st floor, i block
                                      Jahangirpuri - 110033, i need my noc of byke loan. I have visited everywhere to get the noc but nothing happened till now. Its my humble request please send me the noc at new address or on mail id. I will be highly thankful to you.

                                      Name - amit kumar
                                      S/w/o of - kantesh kumar
                                      Address - s - 44 b, 2nd floor school block shakarpur
                                      Delhi -110092
                                      Contact number - [protected]
                                      Mail id - sanjeetji. [protected]@gmail.com
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        M
                                        MjjRana
                                        from Delhi, Delhi
                                        Nov 10, 2018
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                                        Cancellation of one assist membership
                                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- and 500 from my credit card number ending with 3349 without my concern on date:13/10/2017 and 19/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-. Snd 500/-

                                        Oneassist relationship number : 2951250
                                        Name :- sudesh rana
                                        Mobile no. :- [protected]
                                        Credit card number ending :- 3349
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Greetings from OneAssist!

                                        We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3710525. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                                        Regards,

                                        Devendra,

                                        OneAssist, Social Media Team.
                                        And what about the rest 500 amount which you charged as renewal membership fees
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