HDFC Bank Complaints & Reviews

Address: Bangalore, Karnataka, 560066

Friends it was vary bad experience dat i am not using my credit card from feb 2018, but in july i got the my credit card statement, mentioned two tranction had done amount of rs 424.19 and 13654.66.

These transactions are not done by me & the card is with me & i never share my card details, ccv or dob to any one.

Regarding that i call customer care they block my card and raise the complaint. But unfortunately still i m getting bill of those transactions.

Now hdfc debit dis amount from my salery account.????????
[protected]

Nov 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No. and registered contact details, transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Hdfc bank pvt. Ltd.

Sub: - need to close account and wave off.
Dear sir,
I would like to inform you that it’s more than 1 year since i left itsource technology ltd. Company. I’m no longer associate with the company or your hdfc salary account. It is illegal to charge for not maintaining the minimum balance. Below are my account details.

Name: supriya chavan
A/c no: [protected]
Branch: fort near cst mumbai

I do not need this account due to personal inconvenience.
It is showing negative balance (-1703.50 rs.) due to your non maintenance charges still deducting money from this account a/c no: [protected] on monthly basis.

So i request you to kindly close my hdfc salary account a/c no: [protected] and i don’t want to continue with your services.
I am requesting you to please consider this mail a final, closure of hdfc salary account a/c no:[protected].
Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).

Nov 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator Addressing your concern we wish to clarify that a Combined closure form is a common form which is required to fill in by an account holder in case he holds more than a single product with the Bank. By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc. You will need to tick the relevant boxes mentioned on the form. This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of the application for closure. In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. We also request you to destroy or surrender the chequebook and Debit Card at the time of account closure. We look forward to opportunities to serve you in the future.

-Bejoy
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110018

I tried to withdraw 5000rs using hdfc debit card from hdfc bank atm g-block vikaspuri branch atm on 07/10/18 at 08:30:53 am. But only 2000rs cash was dispensed. I received a message that 5000rs is debited.
Atm guard is the witness of this incident.

I registered an online complaint same day. I didnot opt for transaction receipt, hence i do not have the atm transaction id but i have sms from bank and you may also check the footage of your cctv if required.

Please get it sorted at earliest.

HDFC Bank customer support has been notified about the posted complaint.

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Hi,
Iam using hdfc bank. I tried to recharge my airtel prepaid mobile number, unfortunately the recharge was unsuccessful but payment of rupees 448 has been debited from my account but not yet refunded and i tried to reach their customer care but not happened.

Transaction number is[protected] dated 08-oct-2018

Kindly do the needful

Regards
Kiran
[protected]

Oct 10, 2018

Complaint marked as Resolved

hi

HDFC Bank customer support has been notified about the posted complaint.

Oct 08, 2018

Updated by kiran karnati Bank Transaction number is[protected]

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I was to receieve a refund of rs. 2000 and the company said that they have done the refund but i haven't received it has been more than 15 days and when i inquired with the company they said that amount was credited a week ago when i sent them a screenshot of my net banking transaction details of amount debited and credited and said that i haven't received then they again initiated the refund but it has been another week and i'm yet to receive the refund. My complaint is against hdfc as they have no customer care for debit card holders i tried a lot of numbers but some said this is credit card helpline no. Other no. S were non existent

HDFC Bank customer support has been notified about the posted complaint.

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Address: Visakhapatnam, Andhra Pradesh, 530026

Dear sir,

This is srinivasarao kundrapu, i took consumer loan in our bank. All emi's paid by due date. Now loan account also closed. Now i will try to will take another consumer item but cbil score showing -1, remaining all financial institutions showing 780+. But only hdfc showing -1 and loan alsom rejected. Plz check my details give any reply to [protected]@gmail.com

Name: srinivasarao kundrapu
Dob:[protected]
Pan :bbypk9111n
Adhar :[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Ahmedabad, Gujarat, 380050

Website: hdfcbank.com/fastag

I had visited ahmedabad-vadodara express highway toll plaza on 12/08/18 but at that time the fastag line was not open so i had used normal lane and paid 155/- inr as return ticket for ahmedabad-vadodara express highwayin cash. But when i exited from the toll plaza the fastag account has been debited with rs. 105/- inr though i had not started my journey via fastag lane. On same day i had raised complain to hdfc bank fastag and they said to send mail with scanned copy of toll plaza ticket and deduction sms received from hdfc fastag. I had reminded them 100 times via email and via phone but till date they have not refunded the amount. Whenever i call customer care for this they always replied that i will receive call from their back end team but till date i had not received a single call from them neither i had received refund.

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Address: 560068

Without my concern they(HDFC bank) have debited 1899/- rupees for "one assist mfee" plan from my credit card. Requesting you to cancel the plan and refund the money that was debited from my credit card as soon as possible.

this is urgent, please resolve at the earliest

i need money for other purposes

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Address: Ratnagiri, Maharashtra, 415604

Thanks for the platform, this is dr sujay i had loan account for personal loan for car and personal loan, but when i had went to close car loan it was my worst experience as the man on chair called me as, ' bajula thamb', when there is no one in line. Considering my post medical officer it's very demining from your officers. Plz contact me further actions. Thanks

Nov 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan account number, staff details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Ranchi, Jharkhand, 834001

Cash ₹4000/- as well as atm card of sbi not released by hdfc atm hinoo ranchi jharkhand i'd s1anjh80 on 20/09/18. Complain already loaded to hdfc vide number7933136 & sbi online followed by hard copy also but no action taken till date. The atm card which was not released by the atm was destroyed by hdfc bank main branch ranchi jharkhand as per record

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 2 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: Rohtak, Haryana, 124001

Website: Hdfc bank

My name is ajay budhwar
My cust id is 56302923
I was a hdfc credit card ending number is 5650. That credit limit is 112000. But suddenly bank has blocked my card without any conformation. When i called to custmore care then they told me reason of my block card that you have a done international transation thats why your card block.
But that transation was before 6 month ago. Then why my card block after 6 month without any conformation.
And i have also 20000 rupees cashback will be credit in my credit card. But no cashback i recieved.
I want my cashback as well as credit card active.
Kindly give me solution. Otherwise i will go to consumer court or bank ministiry.
My card last digit is 5650
My registered mobile number is [protected]
My registered mail id is [protected]@gmail com
My credit card statement in below attachment.

Dec 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Verified Support

Oct 31, 2018

HDFC Bank Customer Care's response Dear Customer,

Banks are required to report such prohibited overseas foreign exchange trading transactions on the credit/debit cards to the Reserve Bank of India. In view of above, the bank would be constrained to take necessary action by closing credit/ debit cards in case of any "overseas forex trading" transactions observed on your card account and report the same to the regulator. As per RBI directive and as per compliance customers who transacted earlier also to be closed.

-Anay
HDFC Bank Customer Assistance

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Address: 560058

Website: G mail

Ples give me sir my hdfc crdit card noc my card number..[protected]..my mobile number [protected] my name vaikuntaiah t..my reqest from hdfc crdit card department ..you release crdit card noc..my plan for next apply new hdfc crdit card..give me my noc letter my gmail id..my gmail [protected]@gmail.com..banglore 560058..peenya

Oct 07, 2018

Updated by Vykunta Gowda No complaints

Oct 07, 2018

Updated by Vykunta Gowda Dear sir no complaints..pls give me my noc letter

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Address: 600015

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2208 without my concern on date:27/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number :5373974
Membership id :[protected]
Name :- shekhar madsheshiya
Mobile no. :- [protected]
Credit card number ending :- 2208

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 12, 2018

Dear Shekhar,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3627319. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: Mumbai City, Maharashtra

I am kulbir kaur, one of the customer of hdfc bank of (Ghansali branch) reliance corporate park. At the time of opening the account employee confirmed me that my account is a salary account and he also conveyed me that thier won’t be any annual charges of debit card pertaining to this account. But last week my account got debited with rs.885 as annual debit charges fee. And when i approached the hdfc bank, icame to know that my account is not a salary account and i have been issued platinum debit card instead of normal debit card. Iwas misinterpretted regarding my account details. I want my debit card charges to be waived off as soon as possible, and want my account to be converted into salary account. Being a new customer of your branch, every employee need to be loyal regarding the terms and conditions of the products of the bank, instead of misguiding them, only to fulfill your bank targets. It is my request to branch manager to resolve this issue to take this on priority and resolve it

Nov 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Dear team,

I have made a transaction of amount 9892 rs to south bihar power distribution
Corporation limited using hdfc payment gateway.

Amount got deducted but no confirmation from the sbdcl.

Text mesage for payment deduction are as follows.

A/c n0315 dr for inr 9892.00 cardtxn:visa-pos/sout. A/c bal inr * (Incl. O[censored]nclrd chqs) on 07oct 12:02hrs. Call [protected] if card not used by you.

Attached is the image of payment deduction as well.

Kindly let me know the status. If failed kindly reimburse the amount.

Amrendra singh

[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 7, 2018

Verified Support

Dear Customer,

We're sorry to hear that. Please share your Account No. with registered contact info & transaction details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Rakesh209

from Bengaluru, Karnataka

Nov 7, 2018

I have tried booking 2 tickets from kottarakara to Bangalore in Kerala rtc scheduled for 11/11/2018 at 3.30pm on 27/10/2018, but even though the amount got deducted from bank I didn't get the tickets. (Used hdfc payment gateway)

Ref no.[protected].

Please reverse back the amount to my account.

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T

tdiwaker24

from Bareilly, Uttar Pradesh

Dec 3, 2018

29/11/2018 I have submitted â‚¹3500/- towards marchent BAR COUNCIL OF INDIA
Order No 2c3514c2a6c1874b3d8b
Transaction Id a01e9ecd6ddf8fbb776b

But my application status still unavailable
Kindly look into this matter and provide me authentic information regarding my AIBE 13 application form status.

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A

Abhi165

from Lucknow, Uttar Pradesh

Dec 27, 2018

I used my obc bank debit card to pay online using hdfc payment gateway an amount of rupees 2000 for allen test series TWICE..but both the times an error occured and the payment was cancelled but the amount was deducted from my account that is total amount of rupees 4000 was deducted from my account ..please refund it as soon as possible

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Address: Chennai, Tamil Nadu, 600045

Regarding the credit card i got a call from this number ([protected]) on 4/10/2018 regarding the verification on the next on 5/10/2018. I call her on the morning time which was around 10:30-11:00 to explain the schenerio that i will not be available at home after 11:00 she pick up the call and while explaining in the middle she drop the call and i call her so many times and she is not able to pickup the phone and how careless towards the hdfc customers.
On 5/10/2018 i got a call from this number ([protected]) around at 12:30 when i am at office and at that time he ask me come to the home address and he ask me for the home address i explained my home address and he did not find the corresponding address. If he didn't find the address he has to call me and ask i have meet to you on this address on so and so time when you will be available.

I called him multiple times to his phone number to explain this but he didn't pick up the phone.

If you keep like this people you will lose the customers. And i am a salary account customer of hdfc bank and now i am going to change the bank account for this irresponsible for this behaviour. So please take necessary action towards them

My contact number:[protected]
Name :sai swaroop kandula

Nov 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.1. Name as mentioned in the application form, 2. Date on which the application was submitted, 3. The place where the application was submitted, 4. Your latest contact numbers, 5. Your complete residence address along with city and pin code, 6.Name of the executive who has collected the application, 7. Contact details of the executive, 8. Your email address, 9. 16 digit Application Reference Number.

-Anay
HDFC Bank Customer Assistance

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Address: East Sikkim, Sikkim, 737135

I repeatedly visit the hdfc bank of singtam to activate my dormant account [protected] but they say that is not possible from their branch & i have to go my home branch to activate account but for me this is not possible to go there beacuse its a long distance.

They try transaction to my account from singtam branch but nothing happens.
Plz help.

Oct 10, 2018

Complaint marked as Resolved

They called me in the bank discuss the matter and in the very next day they activate my account.very good response

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our branch official Mr. Sabyasachi Ganguly has contacted you and addressed your issues relating to account activation. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Sabyasachi Ganguly on [protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: HDFC ERGO General Insurance <[email protected]>

I have health claim in hdfc ergo general insurance. Details below-

Patient name : rashmi kumari
Hdfc ergo id : ec[protected]-02u
Ccn no : rr-hs[protected]
Hospital name : r. S polyclinic and diagnostic centre
Hospitalization period : from 12/08/2018 to 14/08/2018

They are asking for pre numbered final bill and rejecting the breakup bill which was provided by the hospital on letter...

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Hi team,

I have tried booking a ticket from kozhikode to bangalore in kerala rtc, but even though the amount was deducted from bank i haven't got the ticket. (Used hdfc payment gateway for transaction) please find below reference no.

Checque/reference no:
[protected]

Kindly do the needful to refund back the same amount. Thanks in advance.

Regards,
Vishnuprasad m
Mob: [protected]

Aug 6, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2018

Verified Support

Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number/Mobile number on a public forum.

-Manoj
HDFC Bank Customer Assistance

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Address: Panchkula, Haryana, 134113

Dear sir,

Pls find attached.. On 2nd oct 2018 when i was purchasing a dress from zara shop for rs. 690.. I swiped my debit card.. The said transaction got failed... But amount got deducted from my account.. I want my cash back.. Pls find below the msg i received from your bank.. And attached failed transaction slip.. Which zara cashier gave me..

Thank you for using debit card ending 5098 for rs.690.00 in chandigarh at inditex trent retail i on[protected]:13:57:59 avl bal: rs.3493.91

Account no. And details - [protected]
Parvinder kaur
Hdfc, mdc
Panchkula

Regards

Parvinder kaur

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We have raised chargeback vide reference number 1677408 and you will be receiving response within 9 working days. Please write to [protected]@hdfcbank.com for any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 871

fraud transaction

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need to close account and wave off.

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less cash dispensed from hdfc atm g149 vikaspuri branch

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unsuccessful transaction against payment debit

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refund not received

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reg. cibil score

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refund of toll amount

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one assist mfee

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arrogance nature of your employe

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non disbursement of cash

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my credit card block without any confirmation

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hdfc credit card noc

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hdfc credit card cancellation of one assist membership

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salary account and debit card

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amount deducted but confirmation awaited

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regarding credit card

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dormant account activation

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pre numbered final bill

payment gateway - refund request (amount deducted, ticket not booked)

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refund against wrongly debited amount

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