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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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S
swapan chakravarty
from Ranchi, Jharkhand
Oct 7, 2018
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Address: Ranchi, Jharkhand, 834001

Cash ₹4000/- as well as atm card of sbi not released by hdfc atm hinoo ranchi jharkhand i'd s1anjh80 on 20/09/18. Complain already loaded to hdfc vide number7933136 & sbi online followed by hard copy also but no action taken till date. The atm card which was not released by the atm was destroyed by hdfc bank main branch ranchi jharkhand as per record
Nov 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 2 working days.

-Manoj
HDFC Bank Customer Assistance
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    Budhwar
    from Kaithal, Haryana
    Oct 7, 2018
    Resolved
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    Address: Rohtak, Haryana, 124001
    Website: Hdfc bank

    My name is ajay budhwar
    My cust id is 56302923
    I was a hdfc credit card ending number is 5650. That credit limit is 112000. But suddenly bank has blocked my card without any conformation. When i called to custmore care then they told me reason of my block card that you have a done international transation thats why your card block.
    But that transation was before 6 month ago. Then why my card block after 6 month without any conformation.
    And i have also 20000 rupees cashback will be credit in my credit card. But no cashback i recieved.
    I want my cashback as well as credit card active.
    Kindly give me solution. Otherwise i will go to consumer court or bank ministiry.
    My card last digit is 5650
    My registered mobile number is [protected]
    My registered mail id is [protected]@gmail com
    My credit card statement in below attachment.
    Dec 2, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

    -Anay
    HDFC Bank Customer Assistance
    Verified Support
    Oct 31, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Banks are required to report such prohibited overseas foreign exchange trading transactions on the credit/debit cards to the Reserve Bank of India. In view of above, the bank would be constrained to take necessary action by closing credit/ debit cards in case of any "overseas forex trading" transactions observed on your card account and report the same to the regulator. As per RBI directive and as per compliance customers who transacted earlier also to be closed.

    -Anay
    HDFC Bank Customer Assistance
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      V
      Vykunta Gowda
      from Chennai, Tamil Nadu
      Oct 7, 2018
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      Address: 560058
      Website: G mail

      Ples give me sir my hdfc crdit card noc my card number..[protected]..my mobile number [protected] my name vaikuntaiah t..my reqest from hdfc crdit card department ..you release crdit card noc..my plan for next apply new hdfc crdit card..give me my noc letter my gmail id..my gmail [protected]@gmail.com..banglore 560058..peenya
      Oct 07, 2018
      Updated by Vykunta Gowda
      No complaints
      Oct 07, 2018
      Updated by Vykunta Gowda
      Dear sir no complaints..pls give me my noc letter
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        S
        Shekhar Madheshiya
        from Madurai, Tamil Nadu
        Oct 7, 2018
        Resolved
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        Address: 600015

        I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2208 without my concern on date:27/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

        Oneassist relationship number :5373974
        Membership id :[protected]
        Name :- shekhar madsheshiya
        Mobile no. :- [protected]
        Credit card number ending :- 2208
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Shekhar,

        Greetings from OneAssist!

        We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3627319. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

        Regards,

        Devendra,

        OneAssist, Social Media Team.
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          M
          Misty Mist
          from Mumbai, Maharashtra
          Oct 7, 2018
          Resolved
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          Address: Mumbai City, Maharashtra

          I am kulbir kaur, one of the customer of hdfc bank of (Ghansali branch) reliance corporate park. At the time of opening the account employee confirmed me that my account is a salary account and he also conveyed me that thier won’t be any annual charges of debit card pertaining to this account. But last week my account got debited with rs.885 as annual debit charges fee. And when i approached the hdfc bank, icame to know that my account is not a salary account and i have been issued platinum debit card instead of normal debit card. Iwas misinterpretted regarding my account details. I want my debit card charges to be waived off as soon as possible, and want my account to be converted into salary account. Being a new customer of your branch, every employee need to be loyal regarding the terms and conditions of the products of the bank, instead of misguiding them, only to fulfill your bank targets. It is my request to branch manager to resolve this issue to take this on priority and resolve it
          Nov 9, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 07, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
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            A
            Amrendra4207
            from Samastipur, Bihar
            Oct 7, 2018
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            Dear team,

            I have made a transaction of amount 9892 rs to south bihar power distribution
            Corporation limited using hdfc payment gateway.

            Amount got deducted but no confirmation from the sbdcl.

            Text mesage for payment deduction are as follows.

            A/c n0315 dr for inr 9892.00 cardtxn:visa-pos/sout. A/c bal inr * (Incl. O[censored]nclrd chqs) on 07oct 12:02hrs. Call [protected] if card not used by you.

            Attached is the image of payment deduction as well.

            Kindly let me know the status. If failed kindly reimburse the amount.

            Amrendra singh

            [protected]
            Dear Customer,

            We're sorry to hear that. Please share your Account No. with registered contact info & transaction details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Anay
            HDFC Bank Customer Assistance
            I have tried booking 2 tickets from kottarakara to Bangalore in Kerala rtc scheduled for 11/11/2018 at 3.30pm on 27/10/2018, but even though the amount got deducted from bank I didn't get the tickets. (Used hdfc payment gateway)

            Ref no.[protected].

            Please reverse back the amount to my account.
            29/11/2018 I have submitted ₹3500/- towards marchent BAR COUNCIL OF INDIA
            Order No 2c3514c2a6c1874b3d8b
            Transaction Id a01e9ecd6ddf8fbb776b

            But my application status still unavailable
            Kindly look into this matter and provide me authentic information regarding my AIBE 13 application form status.
            I used my obc bank debit card to pay online using hdfc payment gateway an amount of rupees 2000 for allen test series TWICE..but both the times an error occured and the payment was cancelled but the amount was deducted from my account that is total amount of rupees 4000 was deducted from my account ..please refund it as soon as possible
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              S
              Swaroop6116
              from Chennai, Tamil Nadu
              Oct 7, 2018
              Resolved
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              Address: Chennai, Tamil Nadu, 600045

              Regarding the credit card i got a call from this number ([protected]) on 4/10/2018 regarding the verification on the next on 5/10/2018. I call her on the morning time which was around 10:30-11:00 to explain the schenerio that i will not be available at home after 11:00 she pick up the call and while explaining in the middle she drop the call and i call her so many times and she is not able to pickup the phone and how careless towards the hdfc customers.
              On 5/10/2018 i got a call from this number ([protected]) around at 12:30 when i am at office and at that time he ask me come to the home address and he ask me for the home address i explained my home address and he did not find the corresponding address. If he didn't find the address he has to call me and ask i have meet to you on this address on so and so time when you will be available.

              I called him multiple times to his phone number to explain this but he didn't pick up the phone.

              If you keep like this people you will lose the customers. And i am a salary account customer of hdfc bank and now i am going to change the bank account for this irresponsible for this behaviour. So please take necessary action towards them

              My contact number:[protected]
              Name :sai swaroop kandula
              Nov 8, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 08, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your comments and request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.1. Name as mentioned in the application form, 2. Date on which the application was submitted, 3. The place where the application was submitted, 4. Your latest contact numbers, 5. Your complete residence address along with city and pin code, 6.Name of the executive who has collected the application, 7. Contact details of the executive, 8. Your email address, 9. 16 digit Application Reference Number.

              -Anay
              HDFC Bank Customer Assistance
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                S
                Swagata Mondal
                from Dinhata, West Bengal
                Oct 7, 2018
                Resolved
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                Resolved

                Address: East Sikkim, Sikkim, 737135

                I repeatedly visit the hdfc bank of singtam to activate my dormant account [protected] but they say that is not possible from their branch & i have to go my home branch to activate account but for me this is not possible to go there beacuse its a long distance.

                They try transaction to my account from singtam branch but nothing happens.
                Plz help.
                Oct 10, 2018
                Complaint marked as Resolved 
                They called me in the bank discuss the matter and in the very next day they activate my account.very good response
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 09, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand our branch official Mr. Sabyasachi Ganguly has contacted you and addressed your issues relating to account activation. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Sabyasachi Ganguly on [protected].

                -Manoj
                HDFC Bank Customer Assistance
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                  R
                  raushansingh50
                  from Ahmedabad, Gujarat
                  Oct 7, 2018
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                  pre numbered final bill

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: HDFC ERGO General Insurance <[email protected]>

                  I have health claim in hdfc ergo general insurance. Details below-

                  Patient name : rashmi kumari
                  Hdfc ergo id : ec[protected]-02u
                  Ccn no : rr-hs[protected]
                  Hospital name : r. S polyclinic and diagnostic centre
                  Hospitalization period : from 12/08/2018 to 14/08/2018

                  They are asking for pre numbered final bill and rejecting the breakup bill which was provided by the hospital on letter...
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                  Vishnuprasad M
                  from Bengaluru, Karnataka
                  Oct 6, 2018
                  Resolved
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                  Resolved

                  Hi team,

                  I have tried booking a ticket from kozhikode to bangalore in kerala rtc, but even though the amount was deducted from bank i haven't got the ticket. (Used hdfc payment gateway for transaction) please find below reference no.

                  Checque/reference no:
                  [protected]

                  Kindly do the needful to refund back the same amount. Thanks in advance.

                  Regards,
                  Vishnuprasad m
                  Mob: [protected]
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number/Mobile number on a public forum.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    K
                    kannu kanchan
                    from Morinda, Punjab
                    Oct 6, 2018
                    Resolved
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                    Resolved

                    Address: Panchkula, Haryana, 134113

                    Dear sir,

                    Pls find attached.. On 2nd oct 2018 when i was purchasing a dress from zara shop for rs. 690.. I swiped my debit card.. The said transaction got failed... But amount got deducted from my account.. I want my cash back.. Pls find below the msg i received from your bank.. And attached failed transaction slip.. Which zara cashier gave me..

                    Thank you for using debit card ending 5098 for rs.690.00 in chandigarh at inditex trent retail i on[protected]:13:57:59 avl bal: rs.3493.91

                    Account no. And details - [protected]
                    Parvinder kaur
                    Hdfc, mdc
                    Panchkula

                    Regards

                    Parvinder kaur
                    Nov 23, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have raised chargeback vide reference number 1677408 and you will be receiving response within 9 working days. Please write to [protected]@hdfcbank.com for any further clarification or assistance.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      pujak9798
                      from Bengaluru, Karnataka
                      Oct 6, 2018
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                      Address: 831004

                      This is to inform that i have a salary account in Hdfc bank of Jamshedpur at Telco branch. last year i went to the branch to request them to close my account as i was leaving my job but they said you can't close your account before a year now they are sending texts every month for not maintaining minimum balance.
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                        Resolved
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                        Resolved

                        Address: 19380
                        Website: netbanking.hdfcbank.com/netbanking/?_ga=2.2489008.1694892745.1538840594-1630284791.1533847225

                        Hello,
                        I am struggling to reset my password and everytime i try to login it is trying to send otp but i never recieve any otp on my registered mobile number +[protected].
                        My customer id number is 652896.

                        Please help me as soon as possible otherwise i wont be able to transfer money to my hdfc account.

                        I also need to get my new debit expired as the current debit card has expired last month.
                        Nov 15, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 08, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          Ryan Joseph
                          Oct 6, 2018
                          Resolved
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                          Resolved

                          I had chosen hdfc salary account when i started my job with my company. The bank had promised all sorts of services and failed to provide basic requisites. I had to stop using the account due to these reasons. I have made no transactions from october 2017 and recently i checked my bank account, it was showing negative balance of rs. 8, 700. The bank has charged me huge amount of 8700 for not using the account without even having a single transaction. The link for the rbi document is pasted below.
                          https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0
                          It clearly states that the negative balance should not be due to penalty charges.
                          Please help me in resolving the complaint.
                          Nov 16, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            Mike19
                            from Mumbai, Maharashtra
                            Oct 6, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400057

                            Dear sir/ madam,

                            This is pertaining to the credit card no. 4854 99xx xxxx 3115.

                            I confirm to have made payment of inr 2, 685/- through cheque no. 516864 on 27/08/2018. Cheque was dropped at hdfc bank atm drop box on 27/08/2018 which is 6 days prior due date of 03/09/2018.

                            Even though dropping the cheque 6 days prior due date the hdfc credit card division is charging me late payment fee which is not correct. This simply means that they are collecting the cheque payment late from their drop boxes and are trying to earn some additional amount from me.

                            In this matter, i spoke to ms. Ruksana on customer service no.[protected] who turned out to be too rude and was not listening to my request and denied any further support on call. I believe she is not fit for a customer service job.

                            I request you to take up the matter with hdfc bank card division, tamil nadu chennai and help to have the amount of inr 548 waived off for statement dt: 14.09.2017.
                            Mar 24, 2019
                            Complaint marked as Resolved 
                            Thank you so much consumer complaint team with your kind support I was able to get incorrect charges waived off as charged to me by Hdfc bank.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 08, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We infer that you have sought clarification with regard to your credit card account. In order for us to assist on priority, please share your contact number, email id as maintained in the credit card account & the issue on [protected]@hdfcbank.com.

                            -Anay
                            HDFC Bank Customer Assistance
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                              kadams449
                              from Patur, Maharashtra
                              Oct 6, 2018
                              Resolved
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                              Resolved

                              Address: 411028
                              Website: Www.hdfc bank.com

                              Dear sir, this is not fair because hdfc bank, manjari, pune has been debited aqb chg. Rs.1770 from my current account without any notice this is very bad and cheating policy by bank, hou can trust on bank about safe our fund? I got problem hou i can purches medicen for my old aged mother and father aged 95 yrs. Hou i can buy medicen? Bank is not providing any loan to me, this is worst problem created by bank. Why bank is stealing our money, hou i can take care of my aged mother and father? Hou i can trust on bank? Pls. Remove rule of fine on minimum balance because many customer is facing mony problem hou they maintain bank balance? Pls. Returen my money, this is never bank money rs.1770 is my earned money but bank have been cheated and took money this is very bad and shameful.
                              Nov 9, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 09, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that our branch official Mr. Tushar Dudhal has contacted you and addressed your query. For further assistance, you may contact him on [protected].

                              -Bejoy
                              HDFC Bank Customer Assistance.
                              Regarding my complaint bank officer talked by phone call but i am not satisfy about bank policy.
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                                Anurag Seruwa
                                from Delhi, Delhi
                                Oct 6, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                I found 2 extra transition in my hdfc account. It is very disappointing thing which happened with me. I want to get investigation on this serious issue. Two amounts 1100 & 5000 respectively hot deducted from my account. I can't bear this kind of fraud. Please give your response asap. Else i have to go police station. I want to get arrest that person or organisation who did this crime.
                                Nov 13, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 07, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share your Account No., transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  Simmimishra820
                                  from Jaitaran, Rajasthan
                                  Oct 6, 2018
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                                  Address: Jaipur, Rajasthan, 302004

                                  Loan a/c no - [protected]
                                  Emi for this loan account is 2333 and due date is 5th of each month
                                  Emi for the month october is deducted twice on 5th october 2018
                                  Please look into the issue and credit the amount with a compensation as it is your fault and you people should taken care of it as you are a prestigious bank.
                                  These kind of mistakes spoil your image to all and the inconvenience caused by you is traumatic as now a customer need to find a way to get his own money back from you as you could not do your job better
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Bs bharat
                                    from Nashik, Maharashtra
                                    Oct 6, 2018
                                    Resolved
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                                    Resolved

                                    credit sure insurance policy

                                    My name is bharat sharma. Recently i received hdfc credit card. I got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld %26amp; fl cvr-"

                                    I did not opt for any of the credit shield policies in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

                                    I requested for policy cancellation...
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                                    Bs bharat
                                    from Nashik, Maharashtra
                                    Oct 6, 2018
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                                    Address: Nashik, Maharashtra

                                    My name is bharat sharma. Recently i received my hdfc credit card. I got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld %26amp; fl cvr-"

                                    I did not opt for any of the credit shield policies in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

                                    I requested for policy cancellation after talking to customer care but today i received a msg for emi processing which i have never opted for. When i called customer care again today customer care executive was not sure and unable to answer why such thing happend and what has to be done. Very disappointed to be treated this way.

                                    So, i request hdfc ergo to please refund emi fee of rs. 100 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.
                                    HDFC Bank customer support has been notified about the posted complaint.
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